Tim Hortons in Scarborough
3030 Birchmount Rd, Scarborough, ON M1M 3W3, Canada
About
Located at 3030 Birchmount Rd, Scarborough, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.
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One staff there don't even give change back. I experienced it twice already, she should know how much to give back and customers should not ask for that. She didn't even bother to apologize.
I never mind what type of customer service is given, as long as you treat people with just decent respect. However, the cashier here was not very pleasant, on this date of November 19, 2024 -3:15pm. I didn’t mind if my order took long since there was just 2 of them, but a simple hello, please and thank you would have sufficed. It was like talking to a wall and not even sure if she comprehended what I said.
Always happy with the food and service
Ordered around 4:45 pm today and she gave me the wrong order despite the proper instructions worst customer experience ever had. Went again today poor service as always
Very poor customer service. Female employee(Not weating any name badge),wearing glàssess, is very rude with customers and bad experience multiple times. Employees needs training for better customer service.
Went to buy a water on February 21 2019. at 7:20 PM and there was an female employee speaks really rude . One cashier was open and She asked me to pay. And before me an another customer was paying for her order. It was close for their closing time. This lady doesn't know how to speak with people. She must learn how to communicate in a good way. I hope this comment helps this location to change this lady employee to treat better to the customers.
Great location! The service is great (it can be a bit slow when it's busy but no more than expected) and everything is always fresh. I've never gotten a wrong order from this place. There is lots of seating if you are planning on staying or are visiting the hospital. This is definitely one of the best Tim's locations around here.
There is a female employee that yesterday gave me a medium coffee when I asked for a small. The same person today, I asked to not cut my bagel and she cut it and said oops i promise its clean knife. I go home only to find she gave me a sesame seed bagel instead of the cinnamon raisin I asked for. Whats the point? Is this just the hospitals cafeteria so anything goes?
It s okay. It s a normal coffee shop in the hospital. There s nothing special about it. You can order through the app and pick it up yourself.
Rude service
Amazing staff.
Highly recomended
Got a tea exactly how I wanted it. Wanted a sour cream Tim bit but they never have them. Disappointing. Anyways it was a typical small Tim Hortons
Good service, quick, large portions.
So slow and disorganized
Very bad customer service. Had bad experience multiple times with female staffs, so I have to leave a review. Hope somebody takes action.
very very poor customer service and staff member dnt have the sense to behave with people and very slow service, wait 20 min for a single coffee even nobody was there
Staff is so polite and friendly
Went there and was told that it s not open for public. Do u want to put up a notice for that instead of wasting our time to go there?
Female staff rude
It s in a hospital. You have to pay for parking.
Clean and fast service.
Serves its purpose inside The Scarborough Hospital. Ive visited numerous times while staying with my aunt who was a patient and this time my dad. Offers respite during an otherwise tumultuous time.
The server didnt serve the right item in the first place, however changed it happily without being grumpy.
Good service. Polite staff
Slow service and never has much supplies. Go to another location
This place sucks!
Love their tea and donuts
Loved this place great service
Best coffee ever
Good
Nice service sweet treats for all
If I could give it 0 stars I would. Miserable looking staff who get your BASIC order wrong and then try to blame you for it, instead of just apologizing.
Clean and great service and polite staff
The food is good.
Good service and good coffee!
Slowest service ever.
Come here all the time
French vanilla lover. Never found the test like they have.
The food is not bad& the environment is very nice.
Encountered Asian female employee wearing glasses extremely rude. First she doesn t ask customer properly nor she even makes attempt to listen. Guess she needs some training or she is fed up working
Just love it
I feel like throwing up. God only knows what i just ate. the potato wedges tasted soapy, and the wrap, not sure if they used mayo or ranch and the chicken was soggy.
Coffee and food is good
Worst Tim hortons Ive ever been in, closes at 7pm in the hospital lobby, tried to get a bagel at 6:50pm and the girl just kept telling me we close in 10 minutes, like how long does it take to make a bagel, worst customer setvive ever!! Close at 7 means serve tll 7!!!!!
Was so very fast in and out. Thay remembered my order. The last time I was there was about one month before this visit
Loved it
Good fast service
Only serves drinks at EOD
Quiet convenient and helpful staff.
Hours are not correct. It says open until 2300. It s 2130 and they are closed.
Nice location. Great place to meet people over a cup of coffee
Awesome place
The drinks are good here but the food are do under cook and cold
Busy but friendly.
Very nice.
Good stuff
Good selection at this outlet in the hospital.
This is one of my favorite branches for this chain of coffee shops . The staff are very fast and always attend the best way .
A great place to meet people
It s okay to drink it every day
Nice
Love their coffee
Service is the worst Ive ever experienced. Staff move like snails and talk about their busibess while customers are waiting to be served.
Slow service but good customer service!
Nice coffee but to much sugar ineverything
What else can I say that others have not said? A truly Canadian experience!
I go to Tims for the coffee and treats, hospitality, realaxing environmen and it has free Y.FIY!!!!!!!!
Yumm
Good soup ! On a rainy day
Went Only for vanila coffee ...
Understaffed
Very efficient service
Rude customer service like always, poor quality coffee
Unreliable. Without failure, with over half an hour to go before closing they put away all the food with the exception of the stale donuts, muffins and cookies. I even witnessed a doctor pleading with them to make a sandwich as they havent eaten all day. Not acceptable!
horrible service , so slow u can wait in line up to 15 mins and once you get to the cashier they dont have all the items in the menu , ive been coming here for the last 7 days since we are at the hospital and they never have the mexican chipotle soup available, neither biscuits for sandwiches i came yesterday around 1 pm and i was told they didnt have biscuits cause it was almost lunch time , today i came in at 11:20 and they dont have them!!! dont spend your money on this location.
Everything you would expect at Tim Hortons.
Its alright. Nice decor.
This has been the slowest tim hortons ever. I order panini with wedges but it took them 10 min to make it. The cashiers are slow too.. Im currently waiting right now here
Depending on who is serving you friendly. Overall slow service. A lot of room to improve.
I really like going to have coffee and eat at Tim Hortons
Fair price and OK service. This place is a fast food coffee joint not a restaurant.. never expected too much. What you paid is what you get.
For a Hospital location the service is very slow - understaffed. Grumpy servers lacking care or interest in providing efficient service. Staff complaining. Customer wait is way too long and frustrating service to add.
A good place to get a bite to eat, reasonable prices and helpful staff. Occasionally long lines but the manager will step in to assist customers and work through the long line up issues.
Conveniently located in the hospital on main floor.
I went to Tim hortons to buy a ice coffee with extra ice on the side. I received a hot coffee with ice on the side. The coffee I receives wasnt the same coffee they use for the ice coffee. The Asian lady has no customer service skills whats So ever. I told her I said ice coffee and her first words were no you said coffee. We spent 5 minutes going back and forth about her making my ice coffee and she kept telling me I said coffee. Just make my ice coffee and stop arguing with me. I got fed up with her and said Im sorry miscommunication can you just make my ice coffee she then said yeah you did say coffee. Lady stop and just make the ice coffee what poor service. Btw it was only her that gave me trouble otherwise this location its self was always good to me. Why waste so much time telling me what you heard. All I care about is what I said its your job to listen I get we all make mistakes but how hard was it for her to just fix the mistake.
