Tim Hortons in Scarborough
1670 McCowan Rd, Scarborough, ON M1S 3L5, Canada
About
Located at 1670 Mccowan Rd, Scarborough, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.
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I ordered the sausage farmer's wrap and the didn't have hash brown for it. 😑
I really like their food and customer service. This location is good to go for all.😊
It supposed to be a chicken loaded WRAP, but it turns out a fold, or whatever you want to call it, very strange!!! And very disappointed, this is not the first time I’ve got wrong order from this location 😓 (1670 McCowan), I hope they can improve their food!
This Tim Hortons is my go-to place when I need a little pick-me-up. The coffee is always fresh, just how I like it. Also love how friendly and welcoming the staff are. They really make you feel like a regular, even if it's your first visit. Even their Donuts are always fresh and taste really good. 5 stars in everything.
I clearly informed her twice that i need large steep tea without sugar and 3 milk but she gave me triple triple. wastage of money and time.
OMG, what has Tim Hortons come to? In the past seven months, there has not been a single day where I left the restaurant happy. The employees have to do something wrong every time, and not once have they done their job fast or on time. Every time, you have to wait 30 minutes just to get served a drink that is already made for them to serve, yet they keep taking forever just to serve the damn food.
I’m also writing another review I have asked everyone else to do as well tell the store owner or manger take action about their employees. This is not the first time an incident has arrived and the past we asked the staff to put pork and they purposely put pork the store manager did nothing about it, but given an offer of $20 which is a slap in the face. No one is asking for money we need action or the staff sent back to training which nothing like that happened. This stuff has had attitude not only against myself, but many others, which I have witnessed she needs to go in for training so she can learn how customer service works I have fast them to provide me the email address for the store manager or store owner, but was refused to get. I also have that on video evidence at the desk that I am recording if you can repeat or she can repeat that they are not willing to provide the email address and they did repeat it on video, they said the store manager said not to share my email with I do not understand why is not an email address but I’m totally fine with the only thing I ask is the staff for training and provide certificates of training on this review or to suspend employment of the staff as soon as possible
The store space is quite small. If you order online through the app, you'll find that many products are unavailable. However, the staff here have excellent customer service, which I really appreciate.
The staff is friendly, quick, and always makes sure my order is accurate. Whether I m grabbing a coffee or a snack, the team ensures a pleasant experience every time. I especially appreciate how clean and welcoming the space is, even during busy hours. It s always a joy to stop by and be greeted with a smile. Highly recommend for anyone who values good service along with quality food and beverages!
Had a great experience!! My go to place
Great service !
Friendly response.
Amazing service Friendly staff Food
Highly recommended
Amazing Service!!
The lady who took my order was rude and arrogant, doesnt care about customer at all.
It s a no for me
Dietary restrictions: Had an amazing experience, food was really great!!! Food
Very polite staff
Im thoroughly disappointed. Every single time I order a tea with Milk, I receive cream. It is beyond frustrating.
Try their Small steep tea double double. The best one out there.
Nice and respectful workers but very dirty place. I am sure they didnt clean the store for 2 years.
Everyone is good. Service is fast and very nice staff. Fast orders.
This location has treated me like an animal I have been coming to this location for past years never been treated like this before today this one employee always full of attitude she s never takes care of the customer she once made my eat pork when I told her she s like I don t care that the response I got back the manger didn t do anything about it but offer me 20$ like I m dieing for money when I ask for store manger email they refuse to give it I have it on a video recording I told him I m recording he that s when I asked him to give me the email they said no
We are putting reviews the store is removing it this location is great location but stuff is really bad we asked for the store manger but manger told the stuff not to give his email to anyone I have it all on video sorry stuff she is full of attitude
The staff at Tim Hortons are consistently friendly and helpful, enhancing the overall experience with their warm service and attentiveness to customer needs.
Their tea and coffee is always fresh. Bit of a line often, but great service.
Please ask your employees to use deodorant. Should be mandatory if you are handle food and beverages.
Super slow and very stingy on toppings
Love timmies
I get home two things from my order were not there this happens every time I go to this location
They are not very careful with cleaning
Ordered through mobile and went in for a pickup.. associate named Tanisha was like wait as if she owns the place and she literally threw the food on top of glass counter even though i was standing next to it. People like her needs to be thrown out of the job or needs proper training how to behave infront of customers. Feeling ashamed as she is an Indian too!!!
Crispy chilli chicken bowl
I ordered Tim bits and they sent me donuts because they were out of timbits why did not tell me this. They sent 4donuts I did not order donuts This is my money not theirs. How do you assume this is what l want
I think theyr using expire milk or cream .I order a frozen chocolate drink and after having that I had food poisoning...Its absolutely pathetic.
really nice place must visit with your friends
My timmies, never messes up. I guess I got good RNG :) unlike others :D
Just one bad experience is all it takes to lose a customer. Issue with my order and they did not want to fix it.
Terrible. Order a chicken bowl and got just rice and chicken. The staff is terrible
There is only word to describe that is pathetic
Its ok,its Tims
Slowest on the planet. This Tim Hortons needs managerial help in a bad way. There is no urgency in the staff and they look like they are in a perpetual state of confusion at all times. Totally frustrating. Dont go here.
Very slow working staff name DEVI
Slow service.
Since when is Tim Hortons this stingy with their cream cheese. I basically ate a plain bagel. Highly do not recommend this location thats cheaping out.
The staff /the morning shift on weekends , they are so friendly even this location is hard to deal with since it s on Bloor . They are young ,very understanding , and treating everybody same . One of the best Tim Hortons in GTA
Poor service slow. 2 people waited 10 minutes for no coffee
Untrained staff, the slowest Tim Hortons in Canada, and they dont even know the price of plain water. They charged me an extra $0.10 for no reason. $0.10 may seem insignificant, but rules are rules. If you want to waste your time, you can visit this location...
I asked for the asiago jalepeno bagel lightly toasted with butter. There was no butter, no flavour and a burnt crust. I made the same order at another Tim Hortons location the day before, and it was delicious, hence why I went back for it...They say when youre hungry, anything tastes good. I was famished and I hated that this is all I could get on my short lunch break. ugh. some things ruin your day and this did.
It s a good place to hang around with your friends, nearby ground Stoney Creek is a cherry on the top. Grab a cup and have a good walk nearby the lake
Exalent
worst outlet ever rude staff tasteless items unhygienic place
2 months grill is not on yet, waste of time every time you go
They cant make anything properly at this location, now mind you thats at all Tims locations now,
Handing your coffee to you by the lid your supposed to drink out of are your hands clean ...Disgusting
Team India
Worst Tim Hortons in the GTA. Poorly managed, constant lineups, no sense of urgency.
Ordered tim bits and muffins of hazelnut .not at all good and what type of untrained staff at night and the food is cold and not the one Ordered worst tim horton
I went this morning on my way to work, service was slow, there was a very strong smell of body odour, the food I ordered was cold when I recieved it, the coffee machine was visibly dirty like it wasnt cleaned for a few days.
Best tim in the GTA !!! Staff is well trained service is very fast and everyone is so humble !!!
Ive come here for 8 years, and they have would mess up my drink order 4 out of 10 times pre-covid, now its closer to 6 out of 10 times post-covid. I feel much better not coming to Timmies anymore though so that is a plus. When i order a Large French Vanilla, they would press French Vanilla for a small size 2-3 times and it ends up a creamy, sweet mess. When i ordered a strawberry lemonade, they put ice, strawberry flavouring, and forgot lemonade. When I orered an Ice Cap. They forgot milk. When I asked medium french vanilla, I got an original blend. When I ask for original blend, i get black coffee. When I order 20 assorted timbits, I get 16-18. Never order lemonade or french vanilla from here... they fail to make it more often than not.
Terrible terrible experience. Asked for an extra small cup so I could share rhe hot chocolate between my 2 kids...and they started saying this is not allowed by our manager and there are cameras around. I said I am not asking for any illegal stuff, just asking for an empty small cup, but they did not listen and said no...didnt even let me talk to the manager. 8f the branch manager os reading this comment, please consider families with kids and these petty requests dont change anything or would not give you any financial losses. I would never recommend this branch to anyone. Hated the experience and writing the comment to let my voice heard...!
Usually slow.
Mr. Harsh has really good customer satisfaction experience. And it opens early at 5 am. Really appreciate his service.
Sadly i live 50 metre away from the location and i have a habit of having my coffee every morning. Mr harsh that works at this location and a few other employs at this location ignores customer. I have been waited over 15 mins for a coffee, a pizza cooks faster.. everyday i see few people walking out the store due to shortage of people or employees not helping each other better to get the on hand customer a satisfaction service. Utterly dissatisfied with this location..
The worst tim Hortons ever
Very bad customer service . The staffs are ignorant and very slow service
Worst ever
Instead of replacing my passionfruit drink with another fruity drink they gave me a sugary creamy vanilla drink.
Everything about this restaurant is great exept the staff.. McCowan and Pitfield Road location has a staff who denied giving us coffee and sandwich, 45 minutes before the closing time. We went there at 10.15pm and closing time was 11 pm. She told us that we had to place last order by 9pm I wish I had asked her, her name!
Really tight location, takes a long time to get orders. But the staff do what they can. If your on a time crunch maybe hit up a drive thru
Still Not to bad
On theChristmas day this was the only Tim I found open near, and as expected it was really busy there was a lineup and to my surprise there was only two employees working at that time, and they served with happy face without any frustration. I really appreciate their services.
They are doing well during this hard days with Covid 19 restrictions.
Much long wait. Tim Hortons seriously needs to train their employees on how to serve customers on time.
Great Service
Food isnt usually available. Go if you want drinks only. Customer service is not that good but it varies from one to another server too.
The staff is pretty good & Fast service
Always low staff....slow........customers have to wait long..
Great customer service
One lady doing it all...great work
Very quite place during the pandemic period
I alwa6enjoy a cup of coffee to start my day from Tim Hortons.
The best service!
ask for a fork he gave me napkin spoon knife fork.He is a nice guy
Worst service experience i asked for the coffee tray that lady holding tray in her hand and told me we don t have delivery today i can not give you tray for only for two coffee This is my last time here buying here.
Dont go there. Other than drink, most of the times, they dont have anything to good to eat.
i order from Uber eats and this location constantly messes up my order. they forgot one of my items that i ordered and as I called them, she was not willing to help me. i asked for at least a refund and she told me they can t issue a refund on their end which i understand but proceeds to say and it s too busy and was just trying to get me to hang up. insanely terrible customer service i will never buy from this location again
Don t ever have anything. Terrible customer service DONT event bother ordering them off uber. Better off going somewhere else
Keep up the good service. We are here to encourage you.
Good food with good customer service
I have always had great service from the employees at this location I had a mobile order today and the girl working today march 16 at 12:30 (didnt get her name unfortunately) was so sweet to write my name on the cup with a little heart Loved it!!
They finally have Sour Cream glazed mini timbits! I bought em all.
one of the best location for TIMIS
Luz it
Bad service and quality
If you want good customer service, polite, well-mannered reps dealing with.....STAY AWAY FROM TIM HORTONS. The reps at Tim Hortons, especially if theyre Indian females, are impolite, unpleasant & mannerless.
Horrible slow service
Garbage
Nice place. Nice people.
It s tim Hortons.
I love latte with 1 sugar from here. The English breakfast muffin with bacon, ham cheese melt, grilled chicken wrap and their regular cold coffee are some of my favorite.
I dont hate this. I going there every morning. I get my breakfast there in a timely fashion. And the service is good.
Be ready to wait a very long time!!
Even if the place is congested, the staff maintains the efficiency and quality of workmanship. Good place.
Friendly staff.
Good Service
Nice and clean place.
Very bad customer service, staff doesn t know how to scan the reward card. Scanned my card many times and it didn t work, most of the time they press the scanner button to read it. When I requested to do so they just tried and said I don t know why it s not working. Not coming back to this place.
This Location is getting worst day by day . I asked for the steep tea and also asked for the double cup with it , as it was windy outside. I had to walk for 10 mins. They refused to give the extra cup to keep my tea warm enough. what is the point of buying hot items then. The the worker said the head authorizes said to to provide extra cup .this is the standards of Tim Hortons now. So dissatisfied and not at all happy with the service. The tea was so bad as well IT WAS NOT FRESH AT ALL. Very Very angry. I have no other option to go to this location because my work is near . I had to throw that tea away because It taste so bad , like how cheap quality of drinks they serve you is beyond my expectations. This location should close down.
Mostly take out location, north of Hwy 401
Great atmosphere in the new location.
Affordable and reasonably priced
Worst Tim place I have ever been! Today is my second time visit...I made a very easy order, the lady spent 20mins to make and forgot to put sausage in my sandwich!
Great Time Hortons they get your order right the first time
I love my Tim Hortons. The servers are kind and fast and serving. The line gets long here but also moves quickly. I mean there is only so much you can say about coffee and donuts
Well its Tims, you already know. Good stuff.
good service. Near 401 high way, when I go to highway and begin a long distance driving, I usually go to this store to buy a large cup coffee, I feel good on my way.
The best place ever for Cofee creamy chills
Tim hortons was a great visit right off the 401 very convenient
order double double coffee ask 3 ice cube but she put a lot ice made coffee as cold coffee and complain me that I told her to do so also talk to another customer behind me what the worst customer service is! TimH need retreat their employee
Coffee time
They dont open on time!
Its inside the gas station!! So good for me to buy a cup of tea after fill up the gas!!
The ladies at work here are incredibly amazing and sweet the owner is lucky to have them!
