2924 Sheppard Ave E, Scarborough, ON M1T 3J4, Canada
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
I was pleasantly surprised when I came here for the first time yesterday. The store is clean and tidy, which is very important. The lady at the front desk is very warm and friendly. She can speak Chinese and is very efficient. The words on the cake 🎂 are beautifully written. My son likes it very much. I will come again in the future!
I always order their cherry shake. For me, it's the best there. The crew are courteous and respectful to customers. Shout out to Sheppard and VP branch!
Update: I've reached out to dairy queen customer service and no one has gotten back to me. Horrible customer service! don't go to this location, I had a coupon for a free blizzard and the cashier declined. I asked to speak to a manager and was also declined. sooo unprofessional and racist employees. never again!! the managers name was Carmen who couldn't even speak with me as I just wanted to understand given I was told I could use the coupon anywhere. I've been supporting dairy queen for over 25 years but it is getting harder and harder to do so. horrible service
As lovely as all dq stores, friendly staff, perfect texture for blizzard and fast and accurate.
Terrible service. I ordered a small cookie dough blizzard, but there was no cookie dough. When I asked for some, I was met by a confrontational employee who insisted she had mixed it in. She did not, and she wouldn't correct the mistake after I asked politely and repeatedly.
Better than 4.1 - service was very polite and helpful. If it’s busy, might be less so. They a ton of blizzard flavours. But equally, a full fast food restaurant menu. I didn’t realize that. Got the flame thrower split cheese burger to try. The bun was nice, and the sandwich was as good as A&W or Wendy’s, better than Burger King and McDonalds. Harvey’s original might still be better. Overall, it excellent. Maybe a 4.3 level fast food burger (high score for fast food). The place (location) is a bit beat up and dated. But overlooking that, the options, although mostly unhealthy were a treat for salty and sweet. I’ll go back next month and get a couple blizzards for the review.
The best thing i liked about DQ is there Blizzards. Specially Strawberry cheese cake flavor and Choco Brownie Extreme. The location is doing good precaution for Covid. The staff is wearing masks 😷 and sanitizer is available beside the payment machine. The bad thing about this location is there is no barcode scanner so you cannot use your mobile coupens or to get points.
This place has plenty of parking, seating place inside, excellent deals, good service and organised staff. We ordered our 1/4 pound burger combos and sundaes. We were informed that we can take a seat as it may take a while for the order to be made. We received all the items together in an efficient and organized way. The bag included the burgers, tissues and ketchup. Highly recommended.
I didnt know a mini Blizzard existed, but now I know!
Excellent and friendly service. Food is always fresh!
The best ice cream Ive ever eaten.
Customers were polite.
Great fan of there blizzards
cleanest DQ out there. you can see they pride themselves on cleanliness. kudos to this crew and management.
Have been taking my granddaughter here for several years. I pick her up daily from school and we occasionally have a cone, blizzard, sundae or share a banana split. Parking: Lot is ample for the size of the plaza. Parking is free.
The workers were nice and my food came instantly
The best location in the entire network. Came to support the Sick Kids Foundation. Highly recommended visiting the location!
We brought cake for one of my room mate and it was so tasty. We will come again and again
Its been around for awhile..needs an update like the one on Kennedy Road and Ellesmere
Ordered a misty freeze on Uber eats they gave me a misty slush. I m so upset and they don t answer their phone Never ordering from this location again
Love summertime Cotton Candy Blizzard
My ice cream deal wasnt working worker helped me and just said its ok Kid-friendliness: My son felt welcomed Food : 5/5 |
To start, I ve had nothing but trouble at this specific Dairy Queen location. Most recently today, my brother tried to get his ALREADY PAID FOR order and they said it never went through. They printed off a receipt but refused to show it to him, and told him to contact head office. It s clear to me they are stealing from customers. They say they don t have the order, even tho it s been paid, and they advise customers to get a refund from head office. Don t give this establishment your money. You ve been warned. If I could rate zero stars I would. You suck.
Bought three blizzards and had to throw them all out since we could feel the ice inside and weren t creamy at all. I wouldn t come back again.
Amazing service by preeti
The staff here are absolutely amazing fantastic nice and generous!!!! I had a great experience coming here I would highly recommend
Came in today randomly to get my favourite strawberry milkshake. Left this Dairy Queen super happy. Not only do they offer hello kitty themed cakes, which I love, but the service here is great. I didnt order any food but was watching the cook in the back making orders and saw so much care in packaging fries. He made sure every single fry in the box was cooked properly and even took the extra time to take a pair of tongs to take out the overcooked ones. Ive never seen that before at a fast food establishment it truly made my day. My milkshake was great as well :D
Very slow service but food is good need
Food quality was Good. But a bit expensive
I visited this store yesterday evening to try the new confetti dipped cone. I dont usually come to this specific location I go to the one on ellesmere which I prefer. Subsequently I got home and a few hours later I experienced severe stomach pain and got food poisoning. The asian boy on cash took my order and quickly made the cone without washing his hands. There were other workers around running around to the back of the store..not sure why it was him taking orders and handling the food, the store was not busy it was just me in the line. I write this to say hand hygiene is very important especially when dealing with customers food! I will not be returning here ever again.
Good quality, delicious treats, good services, just small place. Parking is available as well
Been coming here for sometime now and the food is always fresh and the service is always amazing.
Very worst service and they are not accepting coupon via photo
Very good service and I always love your ice cream!
Nice and affordable
Food
I gave these guys 3 tries before writing this review. Every time we got Blizzards, and every time they were saucy and melted. This third time I got the Reeses Peanut butter Pretzel Blizzard. I only got 1/4 of a peanut butter cup and the rest consisted of peanuts and pretzel pieces. Ive frequented many other Dairy Queen locations for the same flavours too and have never experienced the consistent disappointment as I have here. I gave this place so many chances due to the proximity to my home but Im done. Ill be visiting other locations instead.
The waiter is very polite and should give a LIKE
Super friendly staff.
Got Oreo chocolate blizzard. Very sweet.
Honestly, service was good, staff looked over worked, -not their fault this is a managers issue. But the blizzards we ordered were done to perfection. As well 2 stars on the atmosphere because it smelled like a washroom in the main dining order area. Thats bad. If the owner reads this, it takes literally 20 mins to clean a washroom, daily. Air fresheners monthly upkeep 60$ it goes a long way.
Great food & Desserts. Price is good too
I tasted Dairy Queen products at so many locations, the taste was always was great. But, this location, the taste was horrible. I always get Pineapple shake and it always tasted great at other locations, this location, it seemed like the Pineapple went bad. I wouldnt recommend this place.
Excellent
I love their ice cream but it opens too late in the day to be convenient for me
Small shop but serves the purpose. Tried the Strawberry Cheesecake flavour and it was pretty good.
Ice cream was really melted when we picked up our order from the drive thru. This location isnt the greatest
Been a customer to this location for almost 20 years and glad they are able to keep up just like it was all these years.
Good ice creams and friendly staff. We reached almost at closing time, but the staff was still very courteous and didnt rush us. Served us well :)
Extremely rude customer service!
Dairy Queen quality in a super ghetto plaza
Mmm Fast and friendly service. Food
The overall plaza doesnt have a nice vibe to it
Came in for a late night ice cream at 11 the only one open around there. The staff were very nice ice cream staple like it should be.
Not much seating but fine for take out. Service is generally fast and the ice cream is consistently good from one visit to the next. Parking: In a strip mall with not a lot of parking spaces. Fortunately most of the other businesses were closed when we went, so it wasnt completely full.
A 1 premium service. They bring your food to your table. The food is always fresh here and the employees are really welcoming.
We love the banana split.
Food wasnt good. Desserts were good. The cashier was very good.
Very friendly and accommodating staff. Love their strawberry cheesecake blizzard! My family and I will definitely be back for a nice treat.
The main building needs to be updated. Wouldnt go there after dark.
Great place to get some ice cream, the Blizzards are especially good. The store is open until late and the staff is great!
CLEAN-GOOD SERVICE-QUICK it was pretty busy when i entered. They handled the rush well. Really good spot Staff realized one table had a spill on it... cleaned it right after taking the orders.
Come for a snack the burger is not too bad.
Cant really comment on the food, its a small dairy queen, it can get busy at times which can seem crowded inside, a few seat available. The ice cream is good cant complain. Would recommend using the app for deals.
You get what you expect from a DQ. We all had the soft ice cream, two of us having the Churro Dipped. Awesome!! Just wished their cones could withstand the ice cream a little longer as we all started to have issues with the cones becoming saturated and wet.
I got a large oreo blizzard and in less than 5 mins half of it melted, I get blizzards from different locations all the time but they never melt that fast. Infact I could finish a whole cup when almost all of it is intact. This location has the worst blizzard I ever got.
Dale is really really cool, he showed me other options available and went more than I anticipated. Very nice location
Favourite DQ in the city. The staff always do a great job and are very accommodating.
I really hate to be this person, but I keep getting disappointed time and time again. This has been the last straw though. I order through UberEats all the time and get a cookie dough blizzard with every meal. Its my favourite blizzard. I pay to get extra cookie dough added as well. This has happened far too often, but tonight was the worst. I had next to no cookie dough added into my blizzard. Less than even a regular amount without paying for extra. Why though? I pay for extra, so I should get extra, right? This has happened almost a dozen times now. I get way less cookie dough than when I first started ordering from this place. As time went on, I got less and less. I would rate 5 everywhere because I order from this place often and love how good the quality of food is, but when I pay for something, especially extra, I shouldnt get nothing out of it. Please do something about this.
Oooog mama, sweet mama, how I loooove Dairy Queen. You know what I don t love, when I accidentally get a toothpick shoved under my toenail. I also don t love when Dairy Queen is out of chicken. What s up with that??? Go catch one, they re everywhere. Those little grey things pecking at everything in the city. That s the stuff. I guess cow is an acceptable substitute. The ice cream is delectable, another great great part of cow, good job cow. The employees are very nice people. If I had to choose between saving these people and saving all the cows in the world I would choose these people
Super nice service, the young man at the counter even double checked my allergies for onion rings & offered ice when I asked for tap water.
The portions keep shrinking and I had mostly ice cream in my blizzard.
Their service is good.
Love my Smarties Blizzards especially when I have a coupon!
Food portion is relatively small, strawberry sundae...........has depleted fruit content......in combo...costs $9 .....in this location
Dont go ever there again!! Lack of communication and waste of my time !! I can go to other DQ locations!!
First time buying foods from DQ on Sheppard & Victoria Park. Service staff was friendly, the foods were made fresh to order so expect a 8-10 minutes wait. Free parking on site.
Only bought the prepared items so no idea about cooked foods. The dilly bars seemed a bit softer than usual when I got home, and they didnt have an assortment of flavours anymore. Usual cleanliness, and still had a bottle of sanitizer for people to use.
Great services. Loved their strawberry cheese cake, its great. Made my birthday extra special.
Stopped in with a group of 6. A couple chocolate dipped ice creams, 2 blizzards and 2 sundaes. Service was really quick, ice cream was good. Seating is very limited at this location. Ice cream was great only thing..the ice cream seems to get more and more expensive and the servings seem to get smaller. Overall a pretty good experience...just an update. Dropped to 3 stars from 4. Looks like they have changed their ice cream. So now I have to decide do I pay $3 for DQ or $1 for Ikea as there DQ Ice Cream now tastes the same as Ikea. Such a shame
The service was very good really good experience
We visit often for boxes of Dilly Bars to take home ! + =
The worst burger I ve ever tried was from here
Perfect and delicious ice cream fantastic
William and Catherine thank you so much for the exceptional customer service you two provided! I came in last minute and you two saved the day by letting me buy a birthday cake last minute.
Really good ice cream
Great items to enjoy but the service needs to improve. Customer service goes a long way. Friendly greetings and common courtesy would be nice.
Tiny store, small parking lot but same great DQ options.
Wanted to get a treat for my family, we went to Dairy Queen and received what we wanted. The store was rather busy , but the staff looked after each customer with efficiency and pleasantness.
Great family place. Love the help aswell. They do there best to serve you.
Cant go wrong with ice cream
Fast service, always love their ice cream
Every table at this place is dirty, floor is sticky, burnt out pot lights make the place dark. Ive been twice before and they are pretty cheap with the stuff inside the blizzards. Also the entrance door is filthy. Cleary has not been cleaned
The triple chocolate brownie is a real nice treat.
I ve been here a couple times for an ice cream fix and it never fails to hit
Great Service
Quick, friendly service
Some courtesy needed.
I use to love DQ..this location was dirty, the cashier was meh...she just seemed annoyed to be working...wasnt willing to make changes to my order...
Service was good
Excellent and swift service. Very friendly staff too!
Quick and friendly service! The cashier was very accommodating to my special order, many thanks! Cant wait to be back for more ice cream!
Thank you very much for the wonderful food and memories! I quite enjoyed the service - everyone at the store was smiling and efficient! I will be back :DD
Too crowded, low quality food. It was only time I tried DQ chicken, and it will be the last as well.
I had a Cherry Sunday it was very delicious I think I might more often to Dairy Queen yall
Its dairy queen so the blizzards were as expected .. nothing special but the Worst customer service makes it someplace ill avoid and when Im craving a blizzard Ill go to a different location
Nice environment
Not much ice cream option
Good food, good service, but price is $1-2 dollars more than the other Dairy Queen place that I visit. I was surprised to found out this price and I thought they charged me for a drink even I did not want one, but no, the receipt showed chicken basket only, no drink. Anyway, other than price, this is a good place for fast food and I go there when I dont have time to go to another farther DQ location.
Food is OK and no better place to go for dessert
I like the fact that it has lots of flavors of ice cream
Its dairy queen
Like their triple chocolate brownie that s the best ever cold and hot desert combo
Thumbs-up
Rude staffs especially the boys I asked for a a Ketchup he jes two a bunch of ketchup at me very annoying