McDonald's in Scarborough

Nice!

Waited 30mins in the drive through for 2 hamburgers and a fry, drive through was full to the max at like 10pm...

In for a quick bite. Use the app for coupons.

Very budget friendly.

Very cozy and comfortable with 5 kids in tow. Everyone loved their own meals and didnt complain about anything (which felt like winning a gold medal).

Night staff very unprofessional. Made me feel unwelcome. My order was wrong manager on duty was unpleasant. November 21 st after 9 pm. Go to a different mc Donald s.

Without fail when I m at the drive through they always ask me to park up at the front. Even if my order is simple. Like get your shit together. I never ever write reviews but felt the need to write it in this situation.

not bad Kid-friendliness: very good Food : 5/5 |

They refused to give me food!! I was hungry and dying. Disappointed

I had no idea that McDonalds is no longer allowing free refills.. but was rudely approached and was told. I thought this was a good location for the longest time. But after this incident I will take my business elsewhere.

Very Busy

The African - Canadian woman who worked as a cashier this morning around 7:30 a.m, had the worst attitude I have ever encountered. If you don t like your job, please consider staying home instead of giving customers a very negative experience.

Got to be the worst service ever, there is one nice black lady working there , she is great, but the others never gets my order straight, short Indian lady drives me nuts Everytime , this morning I ordered a muffin day old I swear, , piss poor service , and omg I dont want to even get start on the drive through, got 4 nuggets in box, had to drive, plain cheese burger, get the burger onions on it, like oh my lord

Worst drive thru ever, staff took the order and didn t give fries in it, after that when I came back they said it s closed now, tho it s 24hrs

i am still in the line. i pulled my car to the line at 10:20pm on tuesday , Oct 1st 2024 and still now it is 10:55pm and the line is dead slow. we understand things happen but not for more than half an hour. i can t even pull my car out. not a good impression

I got the Big Arch burger. The meat was still raw in the middle, didnt realize until about 1/3 of the way in, tossed the rest. I feel ill and Ive had an upset stomach all afternoon, thanks.

Good service

Never had a bad exprience always clean

This McDonalds manages to be slow at 7:30 in the morning with only three three cars in the drive-thru with me in the middle with a mobile order. Staff here are rude and lazy and not trained well. In the drive through they speak very vaguely. Need to be trained to say: Thank you we have yours order, drive up to the next window. Also drivers cant see into the first drive through window depending on the sunlight. I was waiting at the first window forever and the person apperently was giving me a thumbs up and I COULDNT SEE THEM. I didnt know if they were delayed until they finally opened the window and said I could drive up.

Best service of any mcdonalds in the GTA

Good food, good service

Woman working the drive thru at night looks and acts like shes stoned out of her mind. Food is kinda gross and rarely fresh, service sucks most of the time and they make a lot of mistakes. Not all the staff are bad of course but they have some gems that work at this one.

Great location, clean and good service

The place is recently upgraded. Looks good now

drive through service horrible

Absolute worst service Go through the drive-thru they tell you to wait on the other side and then forget about you come up with some bull story about how they checked on you and you werent there while youre sitting right there

Poor service I bought burger meal by drive thru today and I asked bill they didn t give bill then the cashier told please wait in the car park she will bring it I m waiting 10 min but she didn t came after I go to cashier and ask she didn t say anything and careless poor customer serivce

Worst service every ordered from drive thru was told to wait in front for food. Waited 15 mins no one brought out food. Had to go in and still wait another 10 mins for food. Do not recommend this place is disorganized and dont know whats going on. Food wasnt that good also I dont know how you mess up breakfast but they did. Need new management and employees. Very bad experience

Nice personnel but it took 25 mins to get a coffee and a wrap. They did not called the order number, we had to asked if food was ready

Great location....lots of parking...fast service...

Customer service very bad

Service very slow 1 Big Mac 17 min store a mess no napkins in dispenser pure trash location

Rolling your eyes, while giving people the side eye? At least hire people who actually want to work. From the moment I pulled up to the intercom, the employee was impatient and unprofessional. They spoke to me with a condescending tone and acted annoyed when I asked for clarification about my order because it didn t show up on the initial screen. No confirmation or anything from this girl, just the fact she kept rolling her eyes. Asian girl, black hair tied up with gold earrings at the drive thru. Replace her with someone who at least can pretend to be happy to help.

Super good service

Worst service ever. We ordered in the drive thru and they asked us to pull over and wait for 5 minutes as it is going to take some time to make it. But they denied to come out and give it to us. And asked us to drive back in the drive thru line to pick up the order and the workers were very rude and impolite.

One of the Worest MCdonalds I have ever visited. Worst at service to customers. Rude response in the drive through. Long wait time for the food. I will never visit here again and I suggest people who see this try to get your service from other places. Store manager better take care of customer service seriously.

Took some nice car photos outside of this place, they forgot my friends sauce but its all good

Currently employed as a manager, Amir talks to his staff horribly and as if irritated; Im not sure why he s a manager he lacks leadership qualities. Ive lived in the neighbourhood for many years, and this is my closest McDonalds. Im very disappointed. He talks passive aggressively to employees. When it was brought to his attention that I and two other people were waiting at cash, he continued to say, I dont give af. to an amazing two ladies who ended up taking my order. This concern has been taken higher up

Went for a late night snack and used drive thru. Staff are friendly, but the lineup moved slow and the location is absurd as busy area and hard to turn into or make a left turn out of.

I would like to buy just a ice cream at 10.55 but they just lock the door and they could not allowed me to go in and buy it

They werent good

I come here all the time at lunch. Lately the service has been getting worse and worse . The lines are longer because the people are too slow and they are very rude. The people working the drivetheu should be able to handle a fast pace , not a bunch of old ladies standing around talking to each other

They dont have a play place

It is sunday at 7:20 am. Yes it is clean and fast.

Mens washroom is disgusting. May as well mop it with pee. Smells like pee. Pee all over the floor. Almost like a bunch of dogs lived in the mens washroom

Fries were fresh and hot

the worst service McDonald. So many times I wanna say F ..

Friendly service Kid-friendliness: Nice play place for kids Food : 5/5 |

Excellent

Overall you know what to expect in quality of food and experience

Awful service

My daily Seniors Coffee place. Staff is friendly and service is excellent

Did curbside pick up and the person was very courteous

Bad customer service, I complained about my mcflurry not being properly filled and a black lady who appears to be the supervisor or something started gossiping about my issue with some random client, totally unprofessional. Horrible service.

Great workers

Tashima is so rude because when she called us she mistaken with a different order after she just tried leave without saying sorry. Also they were rushing and forgot to put the cheese on the snack wrap. We Waited 25 MINUTES. The shift manager didn t understand.

Getting expensive, even at McDs

Your basic McDonalds. Nothing special!

Its just a McDonalds though, so what do you expect??

The employees care more about socializing with each other near drive-through, then paying attention to walk in customers. The employees dont check for mobile orders coming in/through. Saw one customer complain about waiting over 15 minutes to get his drive-threw order delivered to him in his car. Long lineups if youre a walk-in customer. Only 1 employee (more mature woman) saw the problems and helped everyone as fast as she could. She should be the Manger, not some 20 something bobblehead.

Went there one Sunday to order meal . After I order drive through I realise I have a free fires so I ask young lady if I can get the free fries in app . She said yes . Next thing she charge me $21 asking why 1 meal and free fries is all that she then stated friends is not free . So my order cancel and I can t use both . Call for a manager girl over saying we can t used 2 offer at the same time . The agent knew it was 2 offers so when ask what will happen she said unfortunately I can t give u try one on app and if u want to get free fries u will have to buy something to get the free fries . What a poor experience won t go back there . Train ur worker well .

ordered 2 cups of coffee at around 4pm and a short chubby middle age lady slammed the drinks on the front counter table spilling coffee out of the caps. I didn t say anything but shook my head. Then she kept staring at me with a mean face. Perhaps she had a bad day and I forgave her. The store manager should discuss this issue with her in case she has been behaving like this.

Iì03

Our two meal combos took 10 minutes to be ready, we asked for table service and staff did not pay attention to that as they bagged our food (this has been the fifty visit) of this happening. When we mention it to the Manager he tells staff pay attention guys. There was no ice available as the self serve drink stations, all the trash bins were full to capacity, tables were not wiped down and food on the floor. I think this location prioritizes their drive thru customers over their dine-in customers.

The burger tasted good. Friendly staffs. The restaurant was clean and tidy

Always forget something for my order when i go through the drivethru. I ordered 2 sprite and got soda water instead. They never give me my nugget sauces. Theyre horrendously slow and food is messy. Food : 2/5 |

Big Mac combo was horrible!

They are a lot better now. Thanks to the intervention of their manager named How.. who made things right. Just 1 thing needed is the consistency of coffee for dine in in the evening could be improved to standards. Food

Used to be a McDonalds customer, not anymore after I understand McDonalds support. The genocide that is committed on gaza by israel and Mcdonalds . All people lives matter . Cant support this mickey mouse business

Every thing is ok except booth seating is very low.

Servers do not want to take orders. One lady looked at me when I was going to make a order at the count and walked away pretending to be busy and comes back few minutes later and was still hesitant to take my order

You guys parked my car for 10 minutes with not a single person in the drive thru to come out and give me this?? Are you kidding? thanks for wasting my time and ruining my breakfast. And this was at 10am so these are their regular 9-5 workers. Get some new staff

Fast drive through

WHY EVERY MCDONALD IS DIFFERENT?? We people form Scarborough being cheated by this McDonalds on 2260 Markham Road charging coffee more than other McDonalds why I just had a picture of other McDonalds from Thornhill see yourself, but 10 cents not a big money the principle need to be followed by everyone McDonalds WHY IS EACH MCDONALD S DIFFERENT? We the people of Scarborough being cheated by this McDonalds on 2260 Markham Road charging coffee more than other McDonalds why I just got a photo of other McDonalds in Thornhill see for yourself but 10 cents not a lot of money the principle must be followed by every

not crowded, sitting area available, parking spot available, overall good place

Quiet place but not the best service.

Food expensive, slow,

We did an UberEats order from this location. We got two Bacon Hot Honey McCrispy s and one Spicy Bacon Deluxe Burger. None of the burgers had bacon on it, the buns were wrong (two top buns on one burger and two bottom buns on another burger), and the deluxe sandwich wasn t even deluxe. We also ordered two apple pies and didn t receive them at all. This McDonalds needs to improve its ability fulfill orders per customer requests.

Horrible drive thru, literally everytime they forget items. Their response, come back and get it. If you want half your order, go to this drive thru. Had enough, I dont write reviews but so fed up. Spoke to the manager Jean, who informed there are a lot of trainees. Perhaps the training needs to be updated or conducted better.

I recently visited the McDonalds located at 2260 Markham Rd and unfortunately, my experience was marred by poor management. From the moment I entered, it was evident that the staff lacked coordination and direction. All the garbage bins were full. Hand sanitizer dispenser was empty. Chairs need felt as all of them were making annoying noises. There was hardly anyone inside the restaurant but we had to wait for our food for 15 minutes. Ketchup dispenser was empty. Muffin shelf was empty. Overall atmosphere was dull. Outside lights were not on so it was kind of dark in the parking lot. In the interest of maintaining the reputation of the McDonalds brand, I hope that the management at this location takes the necessary steps to address these issues promptly. Improved communication, training, and a commitment to customer satisfaction are crucial elements that seem to be lacking in this particular establishment. I believe that sharing these experiences can contribute to positive change, and I hope my feedback is considered constructively for the betterment of this McDonalds location.

If had a chance of giving no ratings i would have given that. Worst food I have ordered in their life. After eating I got a stomach ache and my body started shivering. They are selling bad food .

Best restaurant in the fast food industry

Very delicious and will always help.

This McDonald is a joke. My daughter ordered a hot chocolate drink.Guess what they gave to my daughter? Hot water with milk. When my daughter went and complained a crew took the cup from my daughter and just put a whip cream on top to look that it was replaced.when did a hot chocolate served with whip cream?Honestly! Crews are crooks nowadays too? That is why Canada is no longer a progressive country because of the Canadian workers like these people. Listen McDonald crew, regardless how much you get paid in your work do your service properly to your customer. 1. Your customer worked hard too for their money to buy the food that they want toeat and enjoy . 2. Love your job. Be honest. Remember you choose the job.

I attend this McDonalds quiet often as it is my area. I have had minor issues in the past but easy fix. Today I had them charge and take money out of my account and as I arrived to the second window after paying the lady told me my order said unpaid. I showed the money withdrew from my account and then waited for them to refuse to give me my food for over a long period of time and asking for management to call higher ups. I then had to call my back to report fraud and see if I could retrieve my money as I still had no food and was out my money as well...... McDonalds said 24 hrs and the bank says upto 7 business days to see if my money returns.... UPDATE: After a week I went back and advised another manager that I still had not received my money back and that I would be having the bank reach out tomorrow. I am now able to AGAIN prove I paid via printed bank statement and they will then work on getting me my money back

Went there to sit and work with my laptop. Food was a bonus. McDonalds food is not something I crave. Its a OK food.

Good McDonalds

The place is comfortable but I don t support genocide

Workers pull orders off screen before food is served, workers then look at you confused asking what you ordered and your number. terrible way to artificially inflate store productivity.

There are two drive-thru lanes that merge to one cashier. She got confused because of this, and wanted me to pay the order from the other lane. I dont blame her. I blame poor design.

No one has manners anymore! What happened to the smile? Dear owners, you need to remind your staff that there are numerous options for restaurants and patrons do not have to spend their hard-earned money with you.

I did drive through. Honestly, my appetite for McDonalds is gone. The dry tasteless flat patty no longer does it and the price is simply not worth it.

Ordered a coffee & couple burgers with fries during the night shift crew ( her name is (Yajushi). I requested her for another coffee because the one she gave was COLD! & its freezing outside and she said she wont brew a fresh one because they are closing and its to bad for me! & expected me to take the cold coffee! So unprofessional and bad customer service. Im pretty sure McDonalds will expect the employees to respect the customers Orders and ensure the customer satisfied. NEVER going here again. DISAPPOINTED! the whole order was COLD

Friendly staff

I love to visit this store. The staff is very friendly and atmosphere is very comfortable. Recently went with my kids and was greeted with smiles and best part my order was served on table and it was hot and fresh and tasted great. Vegetarian options: I wish McDonalds offer more vegetarian options or beyond meat type sandwiches as well for people with dietary restrictions. Dietary restrictions: We cannot take any type of meat except fish. We ordered no meat egg McMuffin. The order was served accurate and fresh.

Gave me 4 nuggets and no receipt to prove... should have check right away... girl at drive through working on dec 3 around 12:35am you better drop your attitude. I hope you read this.GOOD LUCK

Its McDonalds at its best!

Didnt have any mini donuts at 3pm

I usually buy coffee there but every time I buy coffee they don t put enough sugar like every single time I go again around the drive thru and tell them please add more sugar! But it s keeps happening every time I ask them coffee but there is no sugar. Please fix that. Thank you

One of the female employees who was not wearing disposable gloves or a hat to cover her hair and had long purple nails calmly told me that the straw for my fountain drink was in the sandwich bag when in fact it was not. When I went back to request the straw, she did not even have the decency and professional courtesy to listen to me. Another senior employee who was more friendly and outgoing throughout my ordering process did everything right and should be commended on her service and providing exceptional guest experience and wish all the employees across the network at all locations behaved like her!

Amazing and friendly staff the restaurant is very clean

Decent place for food.