McDonald's in Scarborough
2701 Lawrence Ave E, Scarborough, ON M1P 2S2, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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It took too long to get my order and then when I got it my order was wrong. I do not recommend this location unless you go through drive thru. Since I don’t drive that is not an option. Plus the coffee taste burnt
Ordered in drivethru. Nuggets and fries were dry/old when I specifically ordered well done. Waited a few minutes just for stale food. Red meat from the mcdoubles that I ordered were also not fresh. No straws in the bag for both the drinks.
Just went through the drive thru and the service was bad. Ordered iced coffee and they didn’t even mix the sugar properly. Asked them to mix it well. All they did was shake it. You are supposed to mix it with a spoon 10-12 times. Someone needs to teach proper procedures here.
Ordered Sandy Caramel ice cream.. got something closer to a caramel milkshake. Ice cream was served completely melted (maybe it was for someone else and they did not want it to go to waste). Disappointed unfortunately. I noticed when we already got on the main road from drive through, so could not return to exchange it.
We decided to buy our child a Happy Meal from the WilTopia series of toys. Instead of a toy made of high-quality material, they put some kind of Monopoly. The self-service kiosk did not print a receipt, which is inconvenient since you don’t know your order number! The person handing out orders to the previous three visitors did not report anything to me. If you didn't check your order, you didn't receive the food you paid for. I do not recommend visiting.
I am really really disappointed with this McDonald’s location. First of all their managers and staff badly need trainings. I order happy meal with pancakes for my son i special choose pineapple chunks instead of fries as my son has allergies with fries and instead of my right order they give me fries seriously like people doesn’t have eyes or what. More over they gave pancake with out syrup and butter like who eats pancakes without syrup and the sad things is they don’t care at all about customers which is very disappointing. McDonald’s should take serious action against this employee or give them more trainings specifically this location. I am hoping they will take this review seriously and do something about it.
Limited parking at the front of this location for mobile orders. South side of Lawrence east of Midland. The bus stop is steps from the building. There is plenty of parking at the back; however, you have to walk to the front adjacent to the drive through, watch the cars. Great location for students, see plenty of them when I was there.
The manager in this McDonald’s needs to be retrained. No customer service skills at all. We placed our order on the kiosk and chose the option of having t brought to our table. After a few minutes this lady manager came out with a tray of our order, set the tray down on a different table without saying anything and left. The girls sitting at that table were bewildered as they did not order anything. Fortunately the girl at the counter that I approached and told the incident about was nice enough to apologize for their manager’s behavior.
Its our neighborhood Mcdonald beem going there for years
Tried Cajun chicken sandwich today. Very disappointing and chicken is overcooked.
So slowly
Marlene was very kind and courteous and is a very hard worker and gave fast and excellent customer service
They will forget an item or two lol. Double check your bags!
Very cool
Stale bakery items
love it as always
Ordered a sausage and egg McMuffin, and got a sausage McMuffin Like how do you miss the egg and I had to wait for it, do better Food
Employee services is too bad
Good luck getting a problem rectified. No one answers the phone EVER, the employees can not help, manger not getting back to you. All I need is my refund for being double charged.
The breakfast shift staff are always so friendly. I often get my coffee here after school drop.
Size of McMuffin is too small
Nice one Vegetarian options: Should be more option Food : 5/5 |
Does not respect the customers. Even after they messed up the whole order. Then ordered again and still got it wrong.......bad location
The gave me 9 nuggets in my 10 piece and gave me diff sauce than what I asked for
Excellent service and great job
Please change your oil, mcchicken tasted like it was burnt.
Bought a large fries and they were completely burnt
Drive thru took so long I got claustrophobic Vegetarian options: Not much vegetarian options Dietary restrictions: Dietary restrictions are few Parking: Limited number of spots Kid-friendliness: Can bring children Wheelchair accessibility: Yes
I mean its McDonalds but I am addicted to the skorn mcflurry. And I love getting drive thru food
Went to get my wife breakfast and her sausage egg McMuffin had freaking eggshells in it. She almost choked. Absolutely ridiculous
I went in to grab a snack for my family and me, and you forgot to add one of my kids burgers. When I called, you said to come in next time, and you would give me the burger. Of course, youre giving me the burger I paid for it! Your employees are paid well, and we pay quite a bit to eat your food. This McDonald s needs to shape up. Ive been coming to this location for 40 years, and it only gets worse.
Joyce is cool
Typical McDonalds. Its sad how small the portions are getting. Doesnt this big mac look short and small compared to the advertisements? My rating is average, as youd expect for a McDonalds.
Nice place for drinks and food
Kid-friendliness: They give color books and crayons to kids to play Food
Went for coffee and a muffin,if you want a good coffee always fresh and taste the same MacDonald is the place to go
No customer attention I wait alot of time to solve my problem regarding my order Manager come after 10-15 minutes Staff is also not very friendly.
Staff there where rude making it seem like it s my fault there moving slow and getting mad because I won t park it s a fast food for a reason no
Its McDonalds!
I usually come here , I noticed one thing they never ever ask me whether its for here and to go. And the lady was so rude to me
Took me 10mins 29s to get two McDoubles! Horrible!
Worst service ever .
Never visit this place. They dont know how to make mac chicken burger.
Its more suitable for driving in and less vibe for a dine in. The staff was slow and careless. After all its McD. Parking: At the back
Very fast and accurate service.
McDouble w/ extra patty, no mustard.
Consistently good.
Food suck looks sloppy. Prices are higher food smaller. I ordered hamburg fries and apple juice cost 10.75
Always consistent everywhere you go!
Small restaurant, but serve is okay.
Bought THREE LARGE FRIES at drive thru and I asked for ketchup, they said Ketchup is in the bag, but not a single ketchup was inside the bag!!!
Worse McDonalds Ever. Ordered 3 coffees and 3 Everything Bagels with cream cheese and butter. I was told to park at the reserve 1 and wait... I waited almost ten minutes. When I got home and checked the bag it was sesame bagels with no butter. I called 5 times and there is no answer,. I was not given a receipt. Fire the girl that manages the morning shift.
Well this visit was more successful than most. I have noticed improvement in service and food temp at this location.
I m not going to review the food because it s McDonalds. Anyone looking for 5star quality is going to the wrong place. My review is strictly on the lady that took out order. She was the most pleasant person I have ever dealt with. The store was clean and it was a very lovely experience. Above and beyond.
Well...it is a well run franchise...so far..
Fries luke warm, limp. The ONLY Macdonalds with hot, crisp, fries, is on Lawrence, between Midland & Brimley.
Parking: Its lots of parking front side back Food
Did a drive thru order at midnight, but I swear I only saw one person working there. She was hussling all by herself. Although she got one missed item in my order I just dont want that much work/effort put into one person and one person only. Hire some more people for night shifts.
They never seem to get my order right. How hard is it to stir a coffee?
Good
Everything is according to expectations, good as always!
Nice and clean atmosphere. Friendly staff and great customer service.
Love the filet- o- fish. The test is out of everything.
Drive-thru not open at 3:45 am, I guess :(
Amazing interior and amazing staff.
All employees r just wasted. They might Kno their job. Dump enough they are. This Lawrence branch is dump employees r soo dump. Wasted
Havent been there too often but so far so good. Parking: Lots Food : 4/5 |
Limited veg menu, just fries, ice-creams and Sundaes
Very nice place
The best chinese grocery store..so far..
Quality McDs location
By fast-food standards, top notch location.
Flies in the bath room, you know where they re going next!
Nice atmosphere
They sometimes take too long to give you your order
Ive been going here for years, and the last time I had a positive experience, I was in elementary school. Constantly screwed up orders, theyre NEVER accurate. Here are a few anecdotes: I order a plain cheeseburger. Nothing on it but cheese and burger patty, sometimes I want something simple. Then, they put ketchup on it. When I ask them why, they respond that its just ketchup! Its still plain! Thats not what I ordered. Countless times, my father ordered food from them EXPLICITLY without pickles. Everything on, but the pickles. Guess what he got, like, all the time? Pickles! So after years of not ordering from them, I decide to order something simple to cater for a party. Half a dozen cookies, two glazed donuts and a chocolate donut. Naturally, I get one glazed donut, a sprinkle donut, and INSTEAD of a chocolate donut, an extra cookie. Seriously? I get if you were out of stock, or something, but at least notify your customers before you rip them off. Finally, the location itself. Its always sticky, super dirty, and just kind of gross. Granted, its next to a high school and knowing teenagers, that just kinda happens, but I rarely see an effort to clean up. Parking: The spot has multiple parking lots with one in the front and one in the back, so usually you can find a spot. Kid-friendliness: I wouldnt recommend bringing your kids during high school lunch hours, the teenagers can get really loud and vulgar.
Worst McDonald s
Liked their coffee
Love thier ice cream!!!
Nuggets are great in taste must try
Parking: Parking is available behind the store. Food
Nice place ... Fast delivery
Self check out makes a difference for the line up very good Wheelchair accessibility: Has wheelchair access and parking Food : 4/5 |
This location is one of the SLOWEST McDonalds franchises in the city. 70% of the time I have come to the drive thru, Im told to wait in the reserved area because my order isnt ready yet. Customer service/employees are also extremely slow and careless. As a franchise known for their quick service, this location gives the brand a bad reputation.
I was very disappointed. I ordered 3 drinks through the drive-thru at about 2:15pm today, with confirmation twice on the speaker and the counter. End up, I found out they gave me a Small orange pekoe with double double( I ordered a Large orange pekoe with 2 milk only) when I back home. If any chance in the future, I would rather order in store than through the drive-thru.
Always my favorite
Not much you can say about it. It is a North American McDonalds. No mystery on how the food taste because of how uniform they make it across all franchises. The place itself is ok. Location attracts students from close by so take it as you will. Its in the borough so... Take that as you will (again). But at the same time, why would you over think this? Its a McDonalds. The food is the same no matter where you go at North America. Now if you go somewhere like Japan or something, then we have more to talk about, no?
Today I visited in McDonalds and i ordered chicken blt mcmuffin. I got tasteless food and with much fried bons. It was my worst experience here and I never came back here. Now I feeling like vomiting.
Very slow. i ve been waiting for like 30 minutes just for a coffe frappe. 0/5 .
Nice
nice
Not a good service. I was there for my order. My order was in front of me but they didn t give it to me for 15 minutes.
Just a quick stop for a drink. Only 1 item but they got it right
Excellent customer service
There s obviously a reason you don t get your receipt with your order. No way to complain when something is messed up.
I ordered a Big Mac with no meat They gave it to me without cheese I went back asked if she was the manager She rudely said yeah I told her there s no cheese on my burger Instead of making me a new burger They threw cheese on it and gave it back (The buns were cold) I also tried the new garlic seasoned fries with my order and they were cold as well. Big Mac No Meat isn t a hard order and shouldn t take so long even to just put cheese on it Thursday December 7th was when I came and I spoke to the manager girl on duty in the afternoon skinny with dark hair Vegetarian options: They are unable to follow dietary restrictions Dietary restrictions: they are unable to follow dietary restrictions
