McDonald's in Scarborough
3132 Eglinton Ave E, Scarborough, ON M1J 2H1, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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Was given lukewarm fries with my order. I asked for a replacement of hot fries. I waited for 5 minutes only to receive lukewarm fries again. My burger was very sloppy, and the tomato was like almost an inch thick cut of the stem part Lastly, the cashier Working at the time might as well be a zombie.🙄
Still very slow. They need to go back to the old days when you placed your order, they made it for you on the spot in a minute. Now you have to wait and take a number for 10 to 20 minutes for them to make a coffee for you.
Horrible location. Had to give em my order 3 times for them to repeat it bad and it wasn't difficult. Sausage and egg McMudfin extra sausage Xtra cheese. Got to the window, when they repeat order again they forgot the xtta cheese so confirmed it and they in deed forgot it in my order. When I received the "food" there was no egg. So I backed up to the windows as it was not busy and no one else behind me, I said "you forgot the egg" she asked "there's egg?" I got frustrated and said "yes there is normally egg on a sausage and egg McMuffin" to which she argued with me so I left with my egg less sausage and egg. When earing it the English muffin must have been stale. It was so hard to chew my jaw became sore after only a few bites. Will definitely not be returning to this location. Two starts for atmosphere as there was no line and the place was dead, but I'm starting to understand why.
I wanted to write a compliment to the team and especially Jermaine one of the managers who work here. I already called in a compliment to McDonalds, and wanted to write it here also. I know this location struggles at times to have orders prepared quickly, and there are times when the staff make mistakes and don't always make eye contact (as some have mentioned in these reviews), but I have found that if you are polite with them, they are polite back. Life can be crazy at times, customers can be also haha. I want to thank the team for the patience it takes sometimes dealing with us customers haha. Customers also need to learn patience, even myself at times lol. A special thank you to Jermaine and the whole team at this location, for helping me and my son collect the full Pet Sim 99 toy collection. We almost missed out on the Grey Cat and Tiger, but Jermaine and the team were able to help me and my son with this. This is a memory that may be small to others, but huge for me and my son, as we were building a fun memory together and now have a collection to show for it :) Thank you for putting up with me and my son every 2 days asking if there was new Pet Sim toys haha We very very much appreciate the patience with us and helping us get all of them. I did not give 5 stars for these reasons: No all day breakfast at this location. Sometimes there is a bit of a wait. But I'm learning that I also just need more patience haha Sometimes there are mistakes to the food (but if you have the receipt and be polite to them, they will correct these problems). Hope everyone has a great day and remember that no one is perfect, and politeness is also a 2 way thing. :) The staff here are all very kind people. I am a regular coffee drinker here, and very very rarely have issues at this location, and when i do, they correct the problems when I let them know. I hope the team is recognized for the good things they do, and know that it makes a difference to me having such a great team working here. I have severe social anxiety, and this team always makes me feel welcome here. I have been a customer at this location for 7 years and can see the positive changes that have been made over the years. I wrote a book i know haha lol but it was worth explaining in detail how much I appreciate the work they do here. Thank you again Jermaine and the whole Team. :)
Burgers were barley cooked and looked wet and disgusting. This is the same location I found a bone in my nuggets and chipped my tooth. They told me I could get a free sandwich and want the bone to investigate. Investigate what? If it is rat or chicken? Maybe my dentist will take a free sandwich to repair my tooth.
They don’t even look at customers even you’re the only person in line. Food was pretty much like any other McDonald’s in the city. However, 0/5 for customer service- Frustrated!
Bad customer experience I ever had. Manager and other employees(Black guy and white lady) having fun without caring customer orders.When we ask to get our orders, they blame us. DO NOT GO TO THIS MCDONALD.
This is a buger I bought at this location. I was told by one personnel, that's how it looks when it just came off the (grill/cooker) By a different personnel the burger is REAR not RAW.
Dont go theyll snitch on you to the feds
Horrible food. Depressing.
Unclean, understaffed!
Bad
Never go to mcdonalds.
they did not clean tables and fountain areas on time and did not supervise teens that behave as pigs and leave dining in area dirty! Vegetarian options: i do not care about veterinarians options otherwise all ok
The boy receptionist just madae my day
To many people approaching your car asking for money. It can be quite scary.
Worst experience everytime I come here. The staff is rude, unhelpful!! I live next dooe to this walmart. HENCE, I come here to do groceries. Management please train the staff to be more customer service oriented
MCD app glitch I went to pickup my order but somehow it didnt show up in their system I had to order and pay in person but they also charged me for in app order I got charged twice
The experience was subpar, and I do not recommend this restaurant. The service was poor, the ambience lacked charm, and the crew member JEREMIAH did not care about assisting the customer in queue, instead he was very keen on mopping/cleaning the floor. I left the restaurant feeling disappointed, did not have burgers or french fries. Only wasted 30mins of my time waiting on queue. Horrible waiting time.
Portion too small as per the price.
Very dirty place I dont understand why no one cleans these days
The fries somehow smelled like body odour. I dont even know how they achieved that. Whole order was thrown out. And they forgot the sundae :/
Horribly slow service. Waited almost 10 minutes for food.
If youre looking for a shopping experience thats as diverse as it is convenient, look no further than the big mall in York! With everything you need in one place, you can indulge in retail therapy to your hearts content without having to travel all over town. Its a shoppers paradise!
Mc rib was half the size double as expensive and had no flacor. Also they took a very longvtime to serve at drive thru...
Good service. Clean and bright place
If you are grocery shopping in Walmart and wanna grab a quick bite - it s the place for you. Vegetarian options: Icecream
It was almost all empty.. impact of universal call to boycott list of products and brands
It seems the boycott is working the people are less
Long waiting time
The restaurant was clean and good experience visiting this location.
Small burgers no good to eat there
Wheelchair accessibility: Lots of space to move around around and space to put your grocery cart but not lots of food options on breakfast and lunch menus but great place to do grocery shopping Recommended dishes
Good
Lobby was too messy... No cleaning Food
I would like to acknowledge Trystan for outstanding customer service. I had a misunderstanding on the phone with my daughter about her order and he was so patient, polite and very helpful in helping me place my order. Thank you Trystan - keep smiling and being you!
They forgot to put sugar in my coffee. Otherwise great service. Used the drive thru.
Botched my order at the end of the day and were unable to correct it when we went back in minutes later. Better off going to a drive thru nearby. Also closed the till at 9:30 PM although closing says 10 PM and do it consistently. I feel bad for the employees but it was upsetting. Dietary restrictions: Asked for no ketchup. Small adjustment.
Teach the team... ( first order, first serve ) i placed an oder throught my phone. 1 tea, 1 Muffin,2 cookies. It dosent even need prepartion time. But the people make me wait alot, they serve all the one people who came after me. Very unsatisfactory customer dealing...
Tried Strawberry Shake triple it was excellent.. must try.
Last week, I had a wonderful time enjoying a burger at McDonalds. It was an absolute delight! The burger was juicy, flavorful, and incredibly satisfying. The patty was cooked to perfection, with just the right amount of seasoning. The toppings were fresh and added a nice crunch to each bite. The soft bun held everything together perfectly. The overall taste was simply amazing. McDonalds also offers a wide variety of burger options, so theres something for everyones preference. The service was fast and efficient, ensuring that I got my meal promptly. The restaurant had a lively and friendly atmosphere, making it a great place to relax and enjoy a meal. The prices were affordable, making it a convenient choice for a quick and tasty bite. McDonalds definitely lived up to its reputation, and I had a truly wonderful experience enjoying their delicious burger.
I dont usually like to write negative reviews, but the terrible customer service experience & lack of professionalism forced me to do so. The manager is not cooperative at all. Judging by all the other negative reviews, I believe this a reoccurring issue & the management needs a some renewal.
Poorly run location here by rude and ignorant people. The dining room is always dirty and not looked after by their uncaring staff.
People out there, giving me their best. Thats motivation. Keep on rolling. Parking: Even the machine I drove had its own space. The earth is our ship in space. Darkness is the vastness of our journey. Evil is a part of our reaction when we get lost in the dark. Hardship
Quality has gone down and the flavour, not the what I remember was used to look forward to, disappointing
Staff were nice, coffee was hot.. and the surroundings very clean.
Clean... awesome staff but since pick up/delivery services started, people in the line up has to wait, feels like we arent as important anymore
McDonalds is my all time favorite. Only one drawback for me is that itis not halal.
I dont like McDonald
I never went to McDonalds
Never been a fan and now their portion sizes have become so small its not even funny. Overpriced corporate cash grab. Food
Such a filthy place, yuk. Rude and unprofessional behavior of the coffee/ drink serving person. KO Food
Great location! You can eat before or after you shop. We always walk to this Walmart and then get ice cream at McDonald s during the summer time. Staff is great. Service is fast.
I take my grandchildren and they love it!!!
Best food and great taste Parking: They have sufficient parking Kid-friendliness: Yes. Great place for kids as they have kids crayons and papers Wheelchair accessibility: Yes
Average
The service was slow. I guess thats what can be expected when you have kids working for you who dont care because its a temporary job. The service was ridiculously slow. The manners were pathetic the food was minimal considering the price. The parties are the thickness of a piece of cardboard. Mac Sauce just plopped on lettuce everywhere but on the burger. Fries hard and far too salty. Need I say morw Wheelchair accessibility: They have wheelchair entrance seating and parking.
Always good interpersonal
Excellent service. Our burgers or sandwiches, very good. Loved it.
Excellent!
Convenient. Eat there whether I shop, or not.
Ranjith was great
Was bored on a sleepy Thursday and went to Walmart nice and early. Got hungry on the walk in the parking lot from my car to the store. Got my cotton PADS (not balls, because they had NO balls... supply chain issues????!!!) and then decided to get some McDs. WOW! Two kind ladies working there, took my order so fast, made my food and coffees FRESH! THANKS!!!
Go Andrei Go
Evergreen
Great service
This is a convenient stop for a quick lunch or coffee at the 401 if you are planning to drive down to Brighton or Presquile provincial park. There is also a gas station right here.
Came in around 5:30 pm I ordered grand big Mac and fries, my burger was amazing and fresh and so the fries as well, the service was really friendly and nice experience, thank you
McDonalds great taste
Very prompt service.
Visit 15th time 830pm Unprofessional manager made me wait like 20mins for just a mc chicken combo and apple pie for uber eats When asked she says 10mis for the pies where i am already standing for 20mins ,value people time. If no crew add on the schedule to be efficient. If your not able to serve customers Your OTP /KPI and customer service reviews gonna drop. I will never visit this location personally no accept any orders if any. When i left the manger just smiled and waved saying bye means she doesn t care about the external customers and the business. Huge disappointment
Gotta love it super fast service delicious food but very fattening Great for a treat when you just dont want to cook Wouldnt recommend eating on a daily basis would make you too fat
This place never gets the order right..when I get it delivered, my food is always cold or wrong or very sloppily put together and theres always something missing Years ago my daughter got attacked by another child in the play place and they dismissed it like it was no big deal I will be boycotting this restaurant and I hope others do too.
Horrible Service.. The store time says it closes at 10. This McDonalds closes at 9:30 every night with the staff rushing you out the door. I would not recommend going to this mcdonalds. It has changed for the worst lately
What I expect from the Scottish Food.
Messed up the order and then went back to get it corrected and was told I made the mistake about the happy yoghurts
Bro, This store is slow af
In google it was showing that it was opened till 10 but when I went at 9.48 one of the employee told that it is closed.
Great experience
The coke wasnt that gd and the service and other stuff is nyc
Fast service
Good spot
Fast drive through
Nice food
Very poor service no sense of urgency
Good service.
Very slow
Fast and reliable service
Fast and easy services they are always serve to customers. I will recommend this branch..
Good
Food taste good
Good
Fries was old and dry.
Mcdicks
Bad service. The manager TAMMY is super rude and has no customer service. The place is dirty and the kitchen looks really nasty like they dont do any cleaning. Even the employee and the managers outfit was dirty. Not sure how they can handle food like that. The Manager also didnt have any MASK ON. overall not sure how this MCDONALDS is in business.
Place was very very busy and yet staff were quick efficient and very friendly. Order was done correctly and very fresh. I wish more McDonalds were like this one!
Excellent service
Still cant get an order right . I hate this place but the kids ooooo the kids
Good food hot food reasonable pricesp
