Wendy's in Scarborough

They close early than it showed

Ordered from here on UberEats. Drink is not protected at all. No tape or bag just a drink with an open sip hole. Unsanitary and customers are not protected at all from possible adulteration. Choose another location to order from.

a typical fast food restaurant

I came and ordered Baked potato with chilli and cheese and they don t give you one sour cream but want to charge you $.70 for it almost paying six dollars, Swiss chalet has a much better one for the same price so I m not coming back, or if I do go to Wendy s, I won t come to this one because the other ones just give you sour cream.

This Wendy s location deserves a Michelin Star.

time to get a new monitor for order numbers page and machines for self orders.

ordered a cobb salad in a drive thru bout 30 mins ago. when im enjoying eating i saw something a old paper on it. i lost my appetite

Not one clean table. Over 8 employees behind the counter but can t get help. The manager on shift cleaned the table with a white cloth completely soiled (hand print and all in back on the cloth) and said he knows what he s doing. Short lady Front staff argumentative not pleasant no name tag.

Had Wendys for Saturday night takeout out and it was fresh. The fries were cooked perfectly and everything was hot.

All the food here are tasteless, the fries, the hamburgers and even the soda, ALL TASTELESS. Food making is really slow, the tables are dirty, the gabage bins are all full. Strongly not recommended

Reasonable food.

the salad container was half full and i didnt get any dressing or croutons lol. rest was good

One of my favourite Wendys locations

Their hours say they are open at 630. Its almost 7 and theyre still not open.

Horrible experience, THEY NEED TO FIX THEIR SCHEDULE its very wrong. I went

They always close the store earlier

Wonderful food, excellent prices, so grateful that this service continues! Dined in. Very quick and pleasant service. Tasty food! I will definitely attend there again.

The burger didnt have much flavor.

Definitely the best fast food burger place

Good food good service nice people I would go again Cole freestyle machine needs to be refilled half the drinks are empty

After going through the drive through Ive had to go park and go in to collect my order kind of defeats the purpose of a drive through

Ample parking. The place is quite.

Good burgers & frosty

Good tasty burgers and chicken sandwiches. The chilli fries and the poutine are my go to side dishes but this is true for all Wendys. The people that work the drive through window are much much friendly than the smog faced cashier and another dozen of them you see when you walk in. They wont even acknowledge you but they seem to have enough time to chitchat on the corner. What is consistent here is that they are very very very slow. You could order on the app 20 minutes earlier but theyll still keep you waiting for another ten. I dont see why they couldnt make the sandwich as soon as they receive the order.

They move too slow. 5 people working. One girl doing cash and getting the food. 3 people still waiting in line. Smh. I didnt even bother order, I walked out.

I would not even give to them 1 star. Today the drive thru was very slow they said they only have 5 workers, it took more than 30 minutes to be paying I saw them throwing food and drinks out of the windoe to cars very rude and fast and they spill drinks inside one car I would not go here again so much rude people

The place is right off the highway. We used the drive through and it was good. The service was quick and the food was fresh. The staff was good as well. There is Tim Hortons next door. The drive through is not very convenient and the parking lot was packed.

They were awesome! Even though, if it was 10 minutes before closing the drive thru, they gave me great customer service! I got out of work late and barely made it before they closed. Despite the staff having a long shift, they helped me out like it was no problem. Great location! I m coming here whenever I assigned an extra work shift for a different location!

Tried their new cobb salad. Its as if someone twisted off a section of frizzy lettuce and threw it in the bowl the week prior--see browned edges and its limp. Never again.

Always loveee Wendy s breakfast sandwiches they make it sooo damnn freshhhh!

This particular location had excellent service at the counter and someone was cleaning and stocking up the lobby area. Very clean, food was fresh. Service was amazing! Much better than other Wendy locations Ive been to. Thank you!

The nachos were DRENCHED in cheese lol.

Don t waste your money! Go to another location! I went today to get the new SAUCED chicken strips and they didn t have any sauce. Like why did they rip me off? Why offer new menu items just to serve the old ones? So disappointed, it s not even about the money wasted, I actually wanted to try the honey BBQ strips.

On Google it shows that they are open until 11pm. We got there at 9:30pm. It took 20mins to get our food. Then when the person was putting our food on the tray the manager said to her, we are closing in 10mins. It was 9:49pm. I told her to just put the food in a bag and we will go. The restaurant was not clean. The buttons and touch screen on the drink machine were filthy and not just from it being busy. Its not being wiped down properly. One machine was out of ice, the other was out of pretty much all beverages and somehow my root beer was flat when I got home.

Service was next to nothing. Straws and paper towel dispensers were empty and when I asked for a straw the worker ignored me the first time and then when I asked for a second time she blatantly rolled her eyes at me then handed me a straw.

Awful service . Extremely long wait times dine in or drive through. Save your sanity, go to another location

Omg we walked in and it smelt like a public washroom. It was so gross I guess someone used the same mop they mopped pee up with from the washroom. I was looking at the menu ,not even close to the counter and I hear the lady Can I help you a few times.(She seemed annoyed) Chill lady I am not ready I am not complaining, just sharing my experience food was good . There was no way I was eating it in there though . Let me know if anyone else smelt the pissy floor. Then again so many crackheads probably go in there. So it makes sense. Not a good look though. K bye

Wendys is underrated in my opinion, and this location has served me since childhood. Their breakfast menu has me coming back often, so my only complaint is to request for all day breakfast please!

This store has different interpretation on coupons. Front counter staff has no idea of customer satisfaction.

Ordered the mushrooms burger combo, it was over $14, and the burger was pathetically small. Caesar salad was okay, the drink (self dispensed) seemed to lack flavour. Not too impressed.

Portobello Mushroom melt was as expected.

Tried the special chicken sandwiches plus added the combo First time great Next time not that enjoyable Might give another try some other time Food : 3/5 |

The restaurant was very clean friendly staff but were not getting orders right.

Delicious

I have been eating Wendys since 1975. This location and its team remind me of the Wendys I used to love!

Worst service ever seen in a Wendys store for walkin customers as I have waited 22mins to receive my order after ordering. They are only concerned with the drive-thru and online orders. There where around 10 members working in the store. Really disappointed

I have complain to Wendys survey page. I havent seen any response from them it seems like they do not care . The service have got worst staff do not care . I have seen a Chinese looking guy walking all over and just ordering staff what to do instead of helping when there is a line up and he disappear .I am not sure if he is the new owner if he is what is Wendys thinking to give somebody who do not know how to operate the business and treat their staff. Quality of food is going down . When i had a problem went to the counter he came out from the office and said dont worry you can eat this food and we will make you a new combo as well .HE touched my food with his bare hands and the he scratch his head and didnt even washed his hands . wish should have taken the video. The staff told me that we have complained about him but nothing has been done . Whoa not coming back to this location again.

Didn t get what I ordered. TWICE, and this was the second time I tried Wendy s. Very disappointed. I was disappointed three months ago when I first tried. I tried again recently; fine service with great food. Maybe it is because I go there during the daytime now, or it might be because its summer now lol

After watching so many breakfast advertisements, we decided to give it a try. Got croissant with egg and bacon. It was not good at all. The croissant was mooshy. The egg did not taste like egg at all. And coffee was quite diluted. I am a big fan of Wendys burgers for lunch. But for breakfast, I would try McDonalds.

Quick and accurate service downdfall had to pay extra for sauces

Nice and clean!

Its great to visit Wendys and see the staff. The tellers are pretty polite, and courteous. Food is OK. Service fluctuates; nevertheless, predominantly it is Top Notch for a Fast Food joint. The management is reasonable, trying to balance the books, and maintain a decent restaurant experience. Parking: It can get busy.

Tried the ghost pepper ranch sandwich today and it was delicious!!! Loved every bite of it.

Went thru drive thru tonite and ordered 2 spicey chicken combos with baked potato s, when I gets to window to pay he says will take 5 mins for one potato, I said that s fine np . Where do I wait ? He says just out front . 18 mins goes by and I sees a Worker come out of store looking around , so i says hey are you Looking for me I been waiting for my order almost 20 mins, he says u were spose to drive back around the drive thru , I m like well I was told to wait out here for my food , anyways he says ur food is inside the store , I m like excuse Me I went through the drive thru for a reason and now it s 20 mins later and I got to get out of my car to come inside , so you drive thru is pointless huh , so I went inside and gave him my receipt and asked for a refund , your not giving me 2 combos thqt has been sitting here the last 15 mins with one hot baked potato , no questions asked and no worker or Manager would apologize , would never go there again , this place is a joke

First of all I repeated my order twice and the guy still got it wrong. I had to clarify and pay separately and the next window .. then I bring the food home and take a bite and its not even fully cooked .. not just me but also my wifes burger .. very disgusted and disappointed

It was great. As always

Food is incredible. Always tastes fresh. Only low cost burger joint that still grills their patties.

This place is sad. They put bacon on my hamburger when I didn t even order it. Go to the Eglington location. Brown people work here which means tiny portions, wrong orders and lots of attitude .lmao see other reviews below.

So good

I went to the drivethru today, repeated my order multiple times, instead of listening to me he was upsizing my drink and fries. I go home and open up my burger to see its the wrong order even though I repeated over and over again. I went back just based on principle of paying for something and not getting it. The manager offered me a refund but I didnt take it. I just want the food I ordered. Theres a guy on the headset that doesnt listen, many reviews of the same thing happening.

Friendly staff

Visted this location again today had a horrid experience once again they refused to make my food after but we only 10:30 and they closed at 11 I refused to understand why . They said they wouldnt make any more chicken sandwhiches cause they werent gonna drop any more food .

Unprofessional, foods undercooked Wait time is insane

The worst fast food restaurant ever seen. A simple order takes more than 20 minutes everytime. If you dont want to waste of time for a simple cheseeburger go somewhere else

I had extremely unpleasant experiences with the bunch of Indian employees in this restaurant. I ordered chicken burgers, they provided me bacon burger after 20 min( I don t eat bacon). I pointed it, no one told sorry for their mistake, they gave me chicken burger after 20 min, no one called me for my order, the moment I checked after 20 min they gave me which I m not sure whether they provided me the same or freshly prepared one. The Indian lady manager is the worst person I ever seen in any restaurant, I was having my first bite after 40 min of wait for a single burger, she told me to leave the premises due to closing time, I was not wasting their time, they provided me my food after 40 min of wait time which is not my fault. Finally, I explained this, she abused in HINDI, for which I had explained, there is no response from her. WENDY S should assist before providing franchise to these cheap people who behave rude to the customers.

It s Wendy s!

very good

The burgers are excellent and very good service.

Very clean, with friendly staff.

On Monday June 12, I ordered a Dave s single with cheese. The burger ended up giving me food poisoning. Not sure if it was the burger patty itself or the toppings. I started to feel the effects within an hour of eating the burger. I m on day 5 and still not 100%.

Such a great service from the girl at the counter, very polite and helpful!

Slow and most crew members are rude.

Very bad customer service. Food not fresh .store manager bad rude

Always my favorite restaurant for having a fresh hamburger.

In a rush and hungry. Fast friendly, reasonable, and at a decent price.

The workers cannot follow instructions and always mess up my orders

Everything was great. It was just like all other Wendys. The Burgers were really good and very juicy. Good atmosphere. Great Customer Service Experience. The store was also very clean. Were most definitely going back there. Thank you for your service.

I had breakfast with my friends. The food was delicious and good. I bought juice, but they gave me an expired bottle so I exchanged it.

Food is rushed.

Summer Frosties

Love their frosty.. back home and here the taste never leaves my mouth...I love getting it.. bonus promo this year is their frosty tag, I get a quick sweets for my buds whenever, oh and I think for me their cheeseburger is one of freshest tastiest burger out there...

Great customer service, HOTTTT FOOD!!! Good atmosphere and fast service. Food was nice and fresh.

Amazing Cobb Salad Parking: Plenty of spots Food : 5/5 |

Very nice, friendly and helpful staff. Good is standard. Washrooms are clean. Dining room was empty on a Sunday early evening. Drive-thru was busy, as usual. Theres plenty of parking spots but for some reason its always full. Mobile order was ready fast... usually takes longer that in-store and drive-thru. O would definitely return. Parking: There are plenty of spots. The dining room was empty and nearby stores were closed but most spots were taken. Other neighboring restaurants were also not busy...

Fast service on holiday week day.

It was okay

Delicious fast food Wheelchair accessibility: Yes Food : 5/5 |

A reliable place to get some food. They keep their dining room extremely cold, so bring a jacket or eat in your car.

Salads are a good deal

Kid-friendliness: There is a high chair Food

Restaurant is a constant disappointment since new owners have taken over. Orders are always wrong weather its dine in, take out, or Uber eats. I have made multiple comments to staff to double check the order, and it still never fails to be incorrect. Management and ownership needs to step up.

September 19 10.50 pm I ordered a daves single, a small chili and a daves double but instead given fries and nuggets. I mean its not a really tough job to get an order right when there s no rush. This is the third time this happened where they messed up my order. Make sure to open your bag and check your food while going though the drive through.

I always take my kids here to eat they love it. Clean place they just renovated. Staff are ok they are fast. Would always come back here.

I asked for fresh fries and chicken strips and the manager guaranteed it would happen and it did. Im grateful for that. A lot of other locations will say that it will be fresh, you drive away and have cold fries. Thank you again Made my day

3 stars for FOOD because for some reason you have removed my only loved salad I was visiting your place for - Southern Avocado salad Please bring it back and I will be your customer again Wheelchair accessibility: Accessible

Wilda and her team were exemplary.Their professionalism and customer service was incredible..The food was amazing and I enjoyed every minute of my visit.10 stars for this wonderful experience.

The burger is nice, but its expensive. There is no offer for big order, as family of 6 I paid nearly 100$.

Amazing service love this place

High quality food and excellent service attitude Friendly and kind staff

Drive through was super slow even though I was the only car there

The manager wont honor deals in the mobile app, its better to order in mobile instead of ordering from the front, instead hell charge you extra for a combo that has a discount. Been going here for months, but will not return. Manager is rude and doesnt care. Reporting it to Wendys did nothing. Also they blast the AC so that people dont dine in

Quite place for a solo lunch

Havent been in a while to Wendys. The food is ok ( lousy fries ) and price is good. The service is excellent, I had a large order and said I was going to take the drinks out to the car and would be back for the food. Manager said not worry and had an employee carry the drinks to the car for me.

Mmm.. crunchy egg shells in your breakfast sandwich.

Ordered a Daves single combo and had a receipt code for an additional Daves burger or chicken burger. The refused to allow me the chicken burger, which Ive done many times before at this location. Retrieved my code and went to another Wendys where they honoured my request. Ill NEVER return to this store.

Food poisoning... me and my wife (nausea, fever)..

The service has gotten better but and the atmosphere is okay. But I dont stay long so I couldnt really tell you. But the food is good

The new Cobb salad!!!

Richard took my order and I had no issues. Hes very friendly and has great customer service. The other servers look like they have to force themselves to take customers