Villa Madina in Scarborough

Talib and Jyoti were excellent in behavior even we went at closing time. Still received amazing service.

When the old owner had this place it was good & quantity of meat was really good & service too but this new owner I will never recommend because the price is too much with lots of vegetables & very less meat in a shawarma rap & they talk talk with co workers and forget what are they doing too.

We ordered shawarma plates we had to wait 30 minutes for our order for the potatoes to cook and finally we got our plate with lots and lots of oil in it it s never like before avoid eating at this place

For a chicken shawarma plate costing 16.94$ they gave us barely any chicken. I understand you have to make profits, but this is borderline to scamming.

The chicken and rice has no taste.Gross. completely waste of money. I wouldnt recommend this place. Event burnt food has more taste

I want to give 0 star but there is no option . Garbage food and garbage customer service . Do better.

Staff is not good they didn t added toppings or anything please do something about them replace the staff

The lady working there is rude, its my 2nd time she behaved the same way. You just lost a customer

Delicious food, very friendly owner!

The food was goodness

The quality of food has significantly gone down. When I spoke with the people in charge, they seemed reluctant to receive feedback. The service has gone down as well. I think there is a change in management.

Best place ever

The was food not good I will not came back

I ordered the plates not that l want i will not came back because of the server

love the food so much

Bought the shawarma salad. The serving of shawarma was tiny. The shawarma was quite dry and thickly sliced. Salad was nice and fresh.

Customer service not friendly

Hands down some of the best shawarma you will ever get in a shopping mall. Have come before and will indubitably come again.

This is my first time visiting villa madina as i want to try something new in veg. The girl that served me was really rude wearing mask it was hard to understand her, when i asked her to speak little louder as surrounding was busy and i can t hear properly the girl replied rudely this is my normal voice i can t speak louder. Very rough in service. Will never come back or recommend someone this place. Girl need more training how to interact with customer.my order no # 154749

Amazing food and service, workers are attentive and very kind.

I recently dined at Villa Medina in Scarborough Town Centre and was disappointed with my experience. I ordered the chicken shawarma plate along with garlic potatoes and tabouli, but everything was excessively salty and, frankly, inedible. When I raised my concerns, the staff insisted the food was fine and refused to issue a refund. Its disheartening to see a place not take customer feedback seriously. I won t be returning.

Loved the food and experience

Great place great food

The chicken shwarma was not cooked fresh and was taken from a plate behind counter which you can not see It was dry and not soft There were potatoes put in along with chicken pieces looking like it was chicken Not enough chicken for $15 plate The woman serving had bad attitude serving

amazing place, would recommend!

Great Service and food

Farooq was the one who served me great service and food overall

the food is really good!!

Ordered a chicken and beef Roku box for me and my wife. It was good. Suffice to say that our taste buds were sated and our bellies were full. Farouk, the owner, was very kind and affable. Will definitely go back here again.

Food was amazing as always, the portion sizes were great and so was the staff!

Great service by Farooq

5 star service by Faruq bhai

Nice experience!!! Farooq is an amazing manager!

Great Food :)

This quantity is only enough for a bird, not a human.

The front lady who is serving she is not at all asking.

Hi, Yesterday, on Saturday, June 22nd, around 4:45 PM, I visited your restaurant and ordered a shawarma plate, which allowed me to choose two salad options. Initially, I was a bit confused about my choices, and I changed my second option just before the server was about to put it on my plate. When I made the change, the server seemed visibly upset. Although she appeared unhappy from the beginning, her demeanor became noticeably more intense. Feeling uncomfortable, I asked her about the issue, but she did not provide a clear response. Instead, she accused me of showing her a middle finger, which is absolutely untrue. I have never shown anyone a middle finger in my life. This incident was incredibly distressing, and I am deeply concerned about how I was treated. I request that you look into this matter as such behaviour can be harmful to innocent customers. Peace and love.

I visited this place at 4.30pm on 30th June and the lady in black glasses who was working here, she took my order and when I asked her about the skewers, she said it is 5.99 each do you want that, that question was very inappropriate and I felt very offended with that. This was my first time at Villa madina and last too as this is not the way a customer should be provided any service... Even the sauces in the shawarma was less and it tasted dry..please improve your services

Spending $18 and the amount of portion they gave was really disappointing. Bad management.For the amount of money spent, I expected much more food. I doubt Ill be returning.

Amazing service and food

The shwarma had very hard pieces of stale chicken. It was not enjoyable at all. I dont recommend. Disgusting.

Im Arab and this food quality was terrible. Need some Arab working here

This isnt beef shawarma at all

Food was vary bland, ok portion sides, staff was friendly, shawarma wrap was stuck to my wrap couldnt eat it, would have asked for replacement if food was better

Very bad . I dont like it . Moreover , they are not co operative . I asked them to fill my bottle just in sake of kindness but they said no . I also buy food from them . Guys show some kindnessss dammmmmmmm

Well I have not been there in about a year or so. But then it was excellent. Fresh falafel w lots of free Stuffings fresh and healthy

The food served by the store is really delicious and eye catching presentation. Employees are well trained and provide best customer service..Must visit store..

The guy who served me and my friend was very friendly. We liked his service and patience. Not sure what his name is.. it was on wednesday around 6.30pm..

People who ever serving food there in the counter thinks we come there to get free food from them and they serve food quantity very very less rice less salad less chicken or beef. we pay for food, they think they are doing a charity and we are coming there to get free food. Worst service! Make sure you guys give proper training for people who works there.

16 buck for a salad and chicken. Thats a possibility take. No drinks never again couldnt even enjoy the food because of the price. BE AWARE

The quality of food varies too much from day to day. One day, it was good but the next day, the meat was stale, overcooked and hard. The salad is also very sour. Its like eating a lemon. The shawarma poutine was very salty and its hard to eat.

One of the workers there needs anger management training; you do not yell and swear at your customers, that too at the top of your lungs. Disgusting behaviour.

Terrible customer service. The two ladies worked on Sunday April 21st 2024 was very rude and giving no value to customers.

Too horrible customer service. The girls who were working this Sunday (21st), provided bad customer service like rude behaviour.

Today I ordered falafel plate, the falafel was hard and old, they throw everything on top, when I went back to tell the employee about this, he just said OK rather than apologizing : he probably was never trained to say sorry, no manners and no customer service what s so ever if I was the owner I probably would fire him on the spot, anyway from the reviews I read online it looks like the owners doesn t care about the customer service or the qàualith and the freshness of the food, I don t think I will every go back to that location vila Madina Scarbrough town centre !

If you re reading this, consider this your warning before you order. Ownership changed at least a year or two ago. Used to be a place where freshness was emphasized and portions were fair - even through inflation. But when the ownership changed, the difference was as clear as could be. Freshness has cratered, service is I felt that I was bothering them, and the portions LOL. It s the reason I turned around today and promised to never come back. I would ve weathered through the bad service but the portions are insulting, to say the least. Watch the AI generated/automated reply coming below this. They just don t care.

Ramadan Kareem . Salam, 11th march (2023) on the first day of ramadan after a long shift and as I was tired I thought to get food from villa madina as I used to like their rock box (which had hummus and some salads in it ) before. I was so disappointed as they no longer have the same now and the one I bought yesterday (Beef rockbox), my husband was saying I think they used sun dried beef as it was that salty. And me being a high blood pressure patient at this young age, I didnt have a choice other than to finish it off as I did have nothing else to eat at home. To be honest the pasta salad was good but the rice and beef was over salty even for my husband. I gave the beef to my husband but who couldnt finish it off because of the salt in it. Dietary restrictions: Reduce the salt content in food

Omg i should have clearly read the ratings before being bold to order. I took a huge risk. The falafel tasted stale and horrible. The rice tasted so bad. The salads were okay. The falafel tasted weird. It must have been stale as I got a severe stomach ache and shivering and fever unnecessarily trusting this place. It must have been stale food. The rice and peas tasted horrible to be honest. It s risky ordering from this place as why would I get sick? Why would they serve boldly stale tasteless bad tasting food!! The point is why did we get stomach pains and sick after eating it because it was probably stale!

Meditranion salad is deceiving as there is no quinoa in the choice as shown in the picture. Very disappointed. Vegetarian options: Not happy

I was hungry and looking for Halal food. I ordered Sharma rice and one drink paid $21. Food was horrible, salty, no taste at all. I didn t feel that I was eating Sharma rice. Also serving box was very small, very less quantity, compare to other food store. I informed store manager regarding food , he was very rude, was laughing, arguing and showing no manner. Need to check food quality frequently .

Had a minor issue with food,got adressed quickly and efficiently manager gets 5 s for customer service and problem solving. The staff are polite ,respectful and speedy. My #1 eating in STC!

Chicken beef salad had a scarce amount of it

Food is terrible and has completely changed in flavour and quality. Disappointed

This place does not even deserve one star. We bought the shish taouk and kofta plate and the rice smelled and had gone bad, the meats were old and stale. I called them to complain and no one answered. Stay away! Don t eat here, I would ve returned the food but I had done take out and didn t realize till I came home.

Very good people and great customer service!

I ordered chicken shawerma , barely felt has chicken . Sandwich full of lettes . Scaming me , not enjoy the food at all !

Food is good but I had one of the worst customer service experience on 30 Dec when I ordered my lunch. The guy at cashier was so arrogant when i asked him to customize my food to little spicy he clearly denied using a very bad tone.

Honestly as a long time customer I was very disappointed. Their meat portion has significantly, significantly decreased, there is more rice then meat. I am not a big eater and the fact that I had barely any meat and I was still hungry after my meal, I was super disappointed, the price is now $17 for just rice and barely any meat. Not worth it anymore. If the price is going up at least make sure the food given to customers is worth the money the customer is spending. Not worth it!

Rude behaviour by staff today! Looks like too much pressure on her, the girl acted rudely when asked to make a rockbox. I work nearby and come regularly for Lunch here! I understand that mall/store is busy but as a regular I expect welcome behaviour!

Meat quantity is very less. Very small scoop of meat serves

I will never go there because of their rude behavior! I asked for a napkin before placing the order, but the lady roughly refused and said, without an order, no napkins. I was so surprised and repeated gently, I am going to place the order, but can you please give me a napkin for my kid? Still, she refused to do that! Finally, I placed the order and got the napkins! What shameful customer service!

Very rude staff very bad taste t took Shawarma and there is hair in it I ask for garlic sous they put tahina saus with garlic i never go back again

They gave me RAW meat. So disgusting. Got my refund . There should be more quality checks before serving meat to customers.

Since the new ownership has taken over this location at STC, I have seen the quality of the food gone down tremendously. They water down their hummus and garlic. Also, I have had bad stomach issues twice after eating their food now. I used to eat there often when it was run by previous ownership with no such issues. Now I would recommend everyone to stay away from this store.

The rice was tasteless.

Didnt make sense to email u as u r not improving ur food quality just check the reviews all r complaing and same reply to email u instead u should improve ur food..this seekh kabab was like plastic made so disgusting food with high price

First of I got a super wrap barely any chicken barely any sauce dry, I paid 14 dollars for pita with tomatoes and onions. Secondly, the vine leafs are so sour it s not edible.

Bad food Cold food Bad service

Very Friendly stuff. Polite and kind. But the quantity of food is not good at all. In a large chicken shawarma the amount of meat is so less that I felt like I am eating just a bread with bunch of veggies. Satisfaction level on spending my money is 0. They need to understand that good behaviour doesn t fill the belly. Thanks

I have LOVED Villa Madinas food and it has always been our first choice to eat from, when we are at Scarborough Town Centre. Jan 25th 2023, Wednesday afternoon, I bought 2 plates of Meal #1 Chicken & Beef Shawarma plate. Pleasant service by the 2 ladies there. Got home, was thoroughly enjoying the food, TILL, almost an inch ROUGH EDGED PLASTIC PIECE got in my mouth, irritating my tongue. It was awful!!!! And IF I or the kids had GOD FIRBID, swallowed this rough edged plastic piece, I definitely wouldve sued your restaurant!!! Please please, watch how the food is being prepared and WHAT IS GOING IN THE DISH WHILE YOU ARE PREPARING THE FOOD!! Dont rush into throwing in all ingredients without a thorough check!!! Very sad, and very very disappointed!!

This place is an average mall food quick service Greek food. Nothing extra. Great if you feel like Greek food I will probably not return.

Got a mixed platter, not only was it more expensive than other places, but the quantity was very little for what I paid. Will not go again

Bought some food for my dad and not sure how that taste and all. But the customer service is AMAZINGGGG!! There was a really nice guy who took my order and didn t rush and patiently went through things for me! Amazing customer service :)

Food is awful. Used to be good.

Front staff is very rude. And unprofessional need lots of improvement

Always come here for my Chicken Rok Box. Owner is nothing but a joy and such a nice human being. Good food and vibes.

Not as good as other locations in portion and flavour. For my beef shawarma plate they literally gave me the biggest chunk of fat and a few tiny pieces of meat. Unacceptable, will not return to this location.

I ordered the Mediterranean salad (3 choices) with a side of falafel (3 falafel balls) bill was $18 and change. I got the tabouli, cabbage and Romain salad choices with hummus, tahini and hot sauce. Also got the turnips, peppers and pickles. All were good, cabbage had too much sugar added and tabouli was a little dry. Falafel was delicious, oil could have been drained a little more. 7/10

The manager was so rude and they don t care about customers employees are not considering about hygiene.

For 18 dollars I get 1 drink,1 skinny sawarma sandwich, half full salad in box . Not enough food for an adult. I asked just to top up salad,,shes said more money to top bpx of salad. How pathetic. There is a large bin of salad sitting there behind the glass. No customer service!. Now my girlfriend is sick.

The chicken poutine here is sick

This is the last time I am having food from this outlet. I bought chicken shawarma and there were no flavours. Chicken was not juicy or tender.

Villa Madina Scarborough town centre best food in universe Great service excellent Vegetarian options: Best food in universe

I had a very bad experience from one of the employees working there. The lady was literally yelling at us! She should learn to be more courteous!! Bad customer service. We are paying for the food dear!

This is one of the best plates we had. The taste is the best compared to villa madina at different locations. I personally tried villa madina at various locations but I liked the one at Vaughan mills. I highly recommend this. They also give pasta on the sides.

Amazing food; tasted great! The chicken was a little dry, but totally not a big deal.

Great Service definitely coming back!

Poor customer service. I have been on the line for more than 15 minutes then someone cut on the line and was served by the lady. I complained that i was there before that woman but i was just ignored. When its my turn to order, the lady dont seem to absorb simple instructions. Falafel is dry and hard as well. This experience is really a bad taste in the mouth. I would give 0 or negative if there is an option.

We ordere large chicken shwarma and it was pathetic, it was not a freshe food at all. We couldn t eat and unfortunately threw away food.

I purchased the two meat Sharwarma combo. The food was ok amd large portions but some items were not fresh.

The food was very oily, the chicken and beef quantity was way less than the other competitors. I would not recommend eating here.

Update: Food quality: great. Price: very high compare to portion. Will I order again: chances are very low. Recently Villa Madina offered BOGO offer on Uber Eats for their regular rock box. Taste was great, but its very very pricy compare to the amount of meat they offers. $10 makes no sense whatsoever for the portion we received. Its more like a $2 worth of shawarma (half that. What you would get in a wrap) and lots of rice. I bought 6 boxes, and for each of them we all left with only rice towards the end. Do not think will buy their rock box going forward. Even though taste was good, does not worth the price. Previous remark: Tried to order via UBER EATS. Their saj platter is not working. For the last category it asks you to choose 3 options, but only 2 radio option was made available. As such the entire order gets rejected automatically by the system. Hope they will fix it soon. Will leave a 1 star now, but will update based on food experience later. Delivery experience as of now: 0/5

Customer service is amazing and the food was great.

Such kind, patient and generous staff - especially the manager who goes out of his way for his customers and the food - so amazing and very fresh!! Better than other locations as the other reviews state. It s a hit every single time. My go-to spot when I m at the mall. You won t be disappointed. Highly recommend!! Vegetarian options: Falafel and variety of salads.

The worst place to have Mediterranean food staff are super rude they make you feel not wanting to eat there anymore. And thats what happened i never ate there again.

Girl wearing hat working at front at 4:25 pm July 6,2023 was very rude to every customers. She said she don t care if I order or not. and yes I will never order from here again. Thankyou for the worst service.

Very bad customer service, kindly train your employees how to serve the customer

First time here and needed something simple, so i got a beef shawarma. The meat was cooked well, vegetables were fresh, and the sauces were delicious. The staff was very nice as well. Good food, not much else to say. ;)

I got food poisoning from eating here yesterday. I m very sick. I had a chicken shawarma which I ve had many times. First time I got food poisoning. Stay away.

I am so disappointed with the kind of service we received today at the store in Villa Madina. I am not sure why the management here keeps changing. During March and April the crew was very polite and the food quality was amazing as well. Today the chicken shawarma felt like half done and for sure not how a shawarma should be. Not sure if this was the reason for upset tummies. Very disappointed and will have to reconsider ever going back to this place.

I used to love Villa Madina at STC but these days customer service has worsened. Like the employees are least interested in taking our order. Also, the shawarma was not good at all.

Staff was rude. Bad attitude. The staff didn t even bother to ask which sauce I would want in my wrap.

We asked for nothing spicy, they did not disclose that that potatoes have spices, which is something we could have moved on from even though my mother cant eat anything spicy. However, some of the potatoes were old, as well as the kabab we got. My mom is very shy, she ate what she could from the plate and said to not say anything, but I had just come and saw this so I took the plate back to them. She did not eat anything that went old or was spicy, and I told them as much. It is not the cheapest place to buy food from, and I told them that nothing should have been left over (I have 4 years experience working in a similar restaurant, I would know), but the staff were saying the dish is finished and I am asking for freebies and they were extremely rude. One also said she asked for it to be well done, my mom did not say anything like that when she ordered. We do not go out often, and this goes for anybody, when we go out to spend well earned money, we should be getting our moneys worth. If you are shy like my mother, dont let people do that to you, get what you paid for or get a refund. Neither of which we got, nor did we want either by the way. I simply wanted to tell them that it is not okay to do that, and they were not very friendly about it which is why I am writing this review.

The best villa madina I have encountered hands down. The best falafel I have had since Montreal. The manager is fantastic, this man deserves a raise! The super sized falafel is so stuffed at this location I struggled to finish it. Yummmmm

I bought food and there was something like sand in the potatoes and it was tasteless. The second time thinking the first time was just a one off i got thier poutine it was tasteless. The employees said I cant get a refund. No one answers or responds to the phone at the stc location. Will never recommend, its robbery quality and quantity not good!!

Beef shawarma was very salty!

This place deserves 0 star, every time I visit this place the food and services getting worse, thats enough never ever back again, the food is not fresh and cold, before I order I noticed not even one customer there comparing with the other places, its really bad reputation for Halal meat. Terrible.. Terrible, the girls who work there rushing me and daughter to pick the order and nobody lining up. Not recommend it.

Food is amazing, the workers are such nice people, world definitely recommend to anyone.

avoid this location at all costs...

Very welcoming Nice tasty food Food

Food was very bad. Uncooked rice, missing pickles and turnip, flavourless . Very bad experience, never going to order anything again from this store. It was my first and last order from here

One of the worst places to eat!!!!! Avoid this place, you have so many options in the food court. The service was the worst ever and could not even handle the online orders from uber and others while were standing in line to order. Took 30 plus minutes to order and then they were confused on what everyone ordered.

Literally got two turnips in my sharwarma poutine which is so embarrassing. After I ate the turnips they tasted like they were days old so I was lowkey glad I only got two because it made me feel sick afterwards. The food quality seems to be going down every time I try food here. Only come back here again and again cause it s one of the few halal food places in STC but after today I don t think I ll be coming back.

Best shawarma!!!

very bad customer service, my wife ordered one beef only and one beef/chicken mix plate. Girl working she made two plate beef/chicken. when my wife said i did not want two beef/chicken only one beef/chicken and one beef only. she started to give very rude attitude and said i am not making other plate for you. and also the guy working there joined her and said yes we are not making other plate for you. That is amazing customer service. Go learn how to talk to customer and get this people training.

Yasmin was the best cashier ever thank you so much for the food I will come back again and again

This place and the food was horrible . The sauce was so bad and the flavour of the food was horrible . The rice and salad didn t taste good at all . The rice tasted rotten and salad tasted bad like it outside for a long time . The old owners were so much better than this . The new owners don t do the food properly. Shut this place down . And ask health and food safety people to come check the food . This place doesn t derserve a rating .

Frequent visitor at this location. Tasty food, courteous staff. I see some bad reviews. I have seen customers asking for more food than they should get. The staff is courteous enough to give them extra. I mean, if you can not afford, dont eat out. Then they put bad reviews which this restaurant does not deserve at all. Villa Madina at STC is the best.

CAUTION! QUALITY CONTROL! the food here has serious health concern issues. Its not being preserved properly, it has a foul smell and taste. I did not read the reviews before eating as I trusted Villa Madina to uphold its name and after reading all these reviews now I feel disgusted and poisoned quite frankly! My wife is pregnant and I fed her this TOXIC food. I will be writing to AIMCo too. Do not reply to me with your generic reply I will not be going through that channel to address my concerns.

Incredible. Thank you!!!

Please STEER CLEAR of this outlet.... I ordered a CHICKEN shawarma and the girl at the counter had no idea how to put together a shawarma wrap ! Looks like she was more hungrier than the guests ... If you have ever had a shawarma then you would know that whatever they call Shawarma is NOT it. Save your money and go to Chick Fila or Jollibee or something.... disappointing...

The worst place ever, everything was poorly tested because the salad and sauces were expired, how are they still open after all these bad reviews, I will also complain to the relevant authorities in this matter for serving inedible food, once i tested i return the whole meal to them they said nothing wrong and refuse to return money

Chicken shawarma has less chicken more vegetables they should name it vegitable shawrma. Its not good.

You guys should check the quality of your food before serve. Last Sunday the sharma plate I bought rice was rotten & pickles are old. Before your sharma plate price was 12$ & it maintained good quality...now you increased the price to 18$ the taste, food quality get poor.

Worst food I ever had there one indian guy an 2 girls where working they talk.more then they work slow services never coming back

Worst food Worst costume service Food tastes dry and old Food

Food was extremely fresh and appetizing. So many delicious and nutritious options. Staff were incredibly kind and accommodating. I don t feel they belong in a food court but in their own independent location. Very healthy alternative in a fast food setting. Thank you for helping to keep us healthy.

Customer service was horrible This the worse food I taste in Scarborough food Code. They give less meat cold food. Never going to eat again.

Amazing customer service their food was amazing unlike osmows or other places and was made with love. I would recommend this spot for everyone in the area. Thank you guys for such amazing food!

amazing food and good people

This is without question the worst food I ve ever had in my entire life. The pickles were off and literally made of salt, the rice was dry and had a weird odour and the chicken was greasy and tasted absolutely terrible. The sauce was inedible. I couldn t even finish my meal and ended up throwing it out.

If is their any option of zero i would have given that, i usually have shawarma from their first time i tried poutine and that guy was so rude not even letting the worker to make potije asking him not too put fries make it worst zero customer service. Will recommend it from now

Worst place specially the customer service the afghani worker was soo nice but the asian guy at cashier was worst may be he is the owner, dont knw the importance of customer front of customer asking worker not to make it good not to put fries for poutine put less just bcoz customer about the detailing of the product.

I see that not everyone is satisfied here but my shawarma was perfect. Very rich and delicious. Also the staff was super friendly.

My mom wanted to check out this restaurant while we were shopping so we came. She wanted to know which company the meat came from due to dietary restriction. She told us first Zabiha, my mom didn t want it then she changed her answer to Zahra. My mom had changed her mind. While we were walking away, the worker just went insane screaming I m better than you and wanted to say further things but someone else stopped her. I don t even know why she said she s better than us? It s just food it felt like we were being racially judged just for choosing not to eat there. Just for your safety because it seems like the worker can t contain herself, don t ask anything or don t even bother coming near this place would be better.

Great food

Great place to get some food from. If i am at the town center this is my go to place

Amaizing food very testy. I enjoy my lunch.

Wow food is good So delicious the most important thing is customer service is amazing

Very poor customer service. I will never come back.

The male worker there asking about the sauce is so unprofessional and mean.. I will never go to this location again!

The food was good and the employees were nice

Food is the best in Villa madina. Super halal and tasty. Recommending to ppl who are looking for Halal chicken and beef. Yum.

Not fresh at this location! I have tried Villa Madina at many different locations and its usually very good. At this location unfortunately they do not know how to make the simplest things. The rice was mushy ( instead of fluffy) as were the potatoes. The chicken and kofta were both very dry and not at all juicy. Really disappointed.

Just got an entire raw skewer of chicken.

i bought 2 so called shawarma , worst ever shawarma i ever had! the chicken was not roasted but instead tasted like boiled !! vegetables were not fresh ! the bread was fully toasted onto wrapping so much that you remove the food .. over priced ! staff did not listen to the order properly acting and acting as if its something funny with order .. this shawarma did not have tomato sauce and all the other sauces they put tasted like sand .. charged me $15.80 with very little extra meat .. will not recommend to anyone .the food does not worth a $2 . if i could give 0 stars i would give .

Food was okay, ordered the chicken and beef Sharwama, a bit bland! The roasted potato were good but a bit salty!

I got a shawarma yesterday and it was awful. First they tried to give me visibly rotten tomatoes that they insisted were just ripe but they were mushy and rotten. Took the wrap home and it smelled so bad, couldnt get past one bite. This place used to be really good but its gone way downhill. I presume everything was rotten not just the tomatoes. Attached is a picture of it in the garbage as thats all I could do with it...trash.

This use to be my favourite place to eat, I was even a regular until I came across the owner. Normally associates get discounts and the owner of that location wouldn t honer it because he is simply cheap and petty. As someone who goes there every other weekend and having to deal with that type of behaviour is just sad. The worst part is that they are halal meaning it s a Muslim owned business and as brothers and sisters being this greedy with others is disgusting. I will never eat there again.

Got a chicken shawarma Super sandwich: I think it is overpriced and to me it lacked any good chicken shawarma taste. I found that what is supposed to be a super sandwich is the regular size one could get at other shawarma places, at better quality for similar price. I wouldnt recommend.

This place doesnt have middle eastern food taste and they are sheap with portions I dont recommend.

The best halal poutine i have had. so full!

High price.

Good tabouli

The only restaurant that serves old meat !!! And expensive price. Wow 12$ for one shawarma I alwats get shawarma for 9$ in other places !!!!

Most disgusting cold shawarma I ever eating I never seen a shawarma shop charge 1 dollar for parsley topping and they barley put u chicken thank you for the worste food ever

Excellent customer service and fresh food! Great food court option. Vegetarian options: Multiple salads and falafel.

Great service, affordable lunch for busy people

We tasted their Chicken, Falafel, Beef Rokboxes at the STC location during the national shawarma day. My fav was the Chicken flavor which was tender and flavourful. Falafel was crispy, well-seasoned! If you are planning to enjoy them at the STC area make sure to reserve a spot first and also add their special sauces. The servers are prompt. Avg meal cost $10.

Deserve 0 not even 1 !!! Seling old food. Old cold falafel .. Who knows how old it is. ,!!! Cant even break and eat amy GUMs hurt!!! So hard unfortunately i paid 13$ for this food. Never come back

I ordered a chicken shawarma plate with a sprite, went to eat it and was enjoying it. Halfway through, I suddenly realized there is a hair in my food, and take it back. They immediately made a new plate and apologized, I went and sat back down. As soon as I opened this box, there was another hair sticking right out. I went back to the counter and pulled it out right in front of them, it was buried under all the food so it wasnt like someone could just place it on top. The first time I took it back they said we cant throw it out ourselves, so throw it out somewhere else, I said thats fine, but the second time they immediately took it back and threw it out as if I was trying to get free food. The two guys at the front gave me weird looks like I was trying to pull something funny, I just wanted to eat. They didnt even offer to just fix it properly and make me a plate without a hair, werent apologetic at all the second time, I just asked for a refund and went to Naan and Kabob. Its weird because literally every restaurant has people wearing hairnets to prevent this situation, even McDonalds, which Ive worked at, has higher standards for food handling and preparation, as well as customer service. This place was the only one with their team not wearing hairnets, the second time I went back and showed him the long hair he had the audacity to say nobody that works here has long hair. Ten minutes later Im eating and look back, and someone is working the cash register and prepping orders with long hair. Kind of a ridiculous situation and it was handled horribly by the workers, I wonder how they wouldve reacted if this happened to them. I literally ate half the plate not knowing about the hair, absolutely disgusting. Edit: They replied to my review asking for my email, months later and they never replied :/

18$ chicken shawarma plate plus pop. Tasty food Food

Food quality is very bad and very rude behavior of staff and manager it is waste of money.

Good food and portions

Amazing

Good and polite service

Very good service, talk very politely

Very good food

Very bad cuisine, useless

Tried Chicken Shawarma wrap and it was delicious. Fresh ingredients, great staff. Highly recommended

Good food friendly staff would recommend

Well served and nice employees

Customer Service: 5/5. The guy handling our order (I forgot to ask for his name) was very cooperative, efficient, and kind. Portion Size: 3/5. It was 10 dollars for a large shawarma. It felt as large as any other shawarma. It was a bit pricey Taste: 4/5. Solid tasting shawarma on a toasted pita. The sauce didnt overpower the other tastes. The vegetables were fresh and crisp. The chicken couldve used a bit more seasoning.

Great price for a huge wrap ask about the super sandwich

Fantastic

Great Customer Service. Really Fresh Vegetables and awesome Shawarma and Falafel. This place doesn t disappoint at all.