Mucho Burrito Fresh Mexican Grill in Scarborough

Friendly staff and food is good if you like the chain ( I do).

Best Mucho Burrito Location in Ontario !! Worth the drive every time.

They were the worst Customer service is very poor I tried to contact them and they were so rude My worst experience ever!

Best place for the Mexican food...

They barely give you any meat on your burrito. Don t waste your time here. Bar Burrito way better.

Worst burrito Ive ever had. All the toppings have turned bad and the proteins are dry.

Staff was very friendly and patient. Service was quick and the food was delicious. We ordered a mucho pork carnitas burrito, which was enough for two people

Dry food , too less portion them used to be , if you dont ask for what s included , you will not get it. No dressings offered .

The serving was huge

better than most other fast food burrito. Food

I expect an employee to build a burrito as they are building it for themselves. I usually go instore to make sure they build it correctly, but this time I ordered through ubet eats. I ordered guacamole and got absolutely none. They try to stuff it with mostly rice because its cheaper, but it ultimately makes for a weak burrito.

Great place, great experience, the ghost pepper burrito COOKED me!

Parneet was a very good staff member. Very quick and easy service!

Great experience at this Mucho Burrito restaurant! I often eat quesadillas at this location and the quesadillas are always packed with vegetables and beans. All of the items I have tried here so far have been excellent and freshly prepared. I highly recommend it!

The server girl, I think the Philippino was awesome. Very friendly and suggest good things to try. I keep on forgetting her name. Vegetarian options: Good variety to try. The hot sauce be careful.

Vegetarian options: Lots of beans, cheese and vegetables for people looking for non-meat fare. Food

Excellent food, amazing staff! Being a regular customer I am really satisfied with the service. Service is above and beyond!!

visited this place on 8th feb 2023 at around 7:00 pm. the food was fantastic and store was clean. the employees are customer friendly and served the food with smile. also gave a very good suggestions while selecting the food as i havent been to mucho barrito befr. my kid enjoyed a lot at this place. thanks to the employees five out of five stars for them and to your store.

Good food, good prices.

I had a very lovely experience with a female employee on Feb 23 in the evening. She as very helpful and patient and even made a few jokes with me as she could see I was very upset and frantic as soon as I wakes in. I didnt catch her name but I definitely wanted to come on here and make sure the location/manager gave her the kudos she deserves. Good people are hard to find and she is a definite asset to this location.

Amazing customer service and amazing food! Special thanks to jhanvi and shiju ! Really enjoyed it! Must visit!

Terrible service, disgusting attitude. Old ingredients. Off putting staff. Unlike the great location at humberlea. This location would be one of the worst.

Great food. And friendly! I come here often

just spend the extra 2-3$ and go to chipotle. very mediocre

I made it the way my son makes it without rice my way now

I ordered via Doordash and was disappointed as the chicken burrito bowl had spoilt ancient grains mix. The bowl could not be had as the smell and taste of the spoilt food was all through. There should have been a quality check in place! This is not expected! I have ordered in the past and have always been happy with the quality of food. Not this time.

great place, great customer service. I have been coming to this location for many years. Rashmika is very kind.

I come to this location once a week to buy my Son a burrito bowl Staff are always friendly and quick service Plenty of parking is also available Keep up the great work Siva

Got there 5 minutes before closing, and the person in front was still more than happy to serve us. Very friendly and professional However, the Burrito was much more bland compared to that of other chains Ive tried. All in all, Id say it averages to a 3 with all factors considered.

We Got here for the May 5th,2023 deal on small burrito. There were 2 women in the afternoon 2pm Friday time. The younger one very rude and insulting and was rushing us , not paying attention to what we were asking and the older woman was rushing us to billing. I get it , when you have a big line of customers waiting , but when we walked in the store had just 1 other gentleman who s order had wrapped up . I dont get why this younger woman was rushing us , and demonstrating poor customer service ? Note to the Owner please train ur employees to do their job well. Ive worked in food myself , its tough i get, but bad attitude is unacceptable. We were also trying to scan to register for rewards and no guidance provided whatsoever. If these employees claim that there were too many people in the store , that s false.I am strongly considering not visiting this location again.

I give this place 5 stars Rashmi, Romak, Angel, and another I dont know her name. They have the best customer service, always friendly welcome. And this place has the freshest food Made with love

Food is good for a typical FCR (Fast Casual Restaurant is a term I learnt while in Mucho Burrito!). Its a Subway style place where the person behind the counter builds your dish. But today, he offered recommendations and also discouraged some items that didnt pair well with what Id already chosen. In other words, good food and good service

Rashmikas service is great!

I was very disappointed it was my first time there my burrito toppings were so wet when I got to work my meal was disturbed by throwing out my burrito and eat the toppings only

I have been coming to this location weekly (sometimes more than weekly) for 2 years now. Always great service. The staff recognize me and immediately know my order. They always greet me with a smile. My burrito is always delicious and packed full or overflowing. I love that they still have a grill in this location. Other Mucho Burritos dont have a grill but it makes this location that much better. I am a regular and will always come back when I am in the area.

Very friendly service and well prepared food :)

Its really great experience. Excellent food and great and friendly staff. Vegetarian options: All good options for vegeta Food : 5/5 |

I find mucho franchisees are hit and miss but this one is great ingredients are always hot and fresh and they are not skimpy with the meat like some are staff is very nice as well great location

Food quality is consistent, service is very friendly.

Good spot for burritos and bowl. If you are looking for more fresh toppings than this is better than burrito boys or other places.

Whenever we crave for burrito, this is the place, awesome quality and quantity.

Ordered a burrito...it came with all the sauced mashed together...including the side sauces.

Veggies are not fresh. Beans is charged extra for tacos trio. Kinda expensive compared to chipotle or barburrito.

Rashmy and Halo were amazing and made the best burritos. Their great service, warm smiles and welcoming nature towards the kids made my day! The burritos were filled and delicious we will definitely be visiting again!

Very polite staff consistent quality of food Very nice and freshly prepared Salsa sauces. I will go there again .

Worst service by the server lady who is Gujarati as she doesn t even know how to talk with customers and when to change the gloves before preparing anything or touching any dirty surface while preparing the burrito may be helpful for her if she little better training from the owner.

I was looking for some healthy options to eat for lunch today, when I was in the area, and Mucho Burrito did not disappoint. The portion of the Chicken Burrito Bowl I ordered was very good - could not finish it in one sitting. Leftovers yay! ;) The taste was very refreshing. I avoided the cheese and had the Avocado lime vinaigrette on, and it tasted delicious and creamy ! The Smoky tequila lime sauce looks interesting too, but I will have that next time :) It was busy during lunch time, but the service was very quick #impressed! Vegetarian options: There are plenty of vegetarians and plant based options too, which I cannot wait to try.

No system for pay with a credit card. Had to go to the nearest teller machine and get the 3.50 fee in order to have cash to pay them. Food is plain in taste. Chicken was not freshly cooked and tasted like cardboard crumbs. Would not recommend this place for having Mexican food. At the end no one of the so called Mexican food franchises know the real taste of Mexican food made in Mexico.

The staff were friendly and explained the options and how to order during my first visit. I ate the food... and decided I wouldnt be going back. I found the food overall lacked flavor. I was underwhelmed and kept wishing it was better. Unfortunately, with the amount of options out there, this restaurant will likely never be revisited. The food wasnt anything special.

Best experience ever. The guy named Dev Patel was too good he made a delicious burrito also served some nachos that were must try!

I ve been to many burrito restaurants, including several Mucho Burrito locations, and I find the burritos and the service at this location to be consistently tasty and friendly. Highly recommended!

Awesome enjoy

I went here at about 10:30 in the morning it was very empty, they were still doing the prep I think it was just opening I didnt know what to get it to be my first time in here so I got the spicy chicken burrito no its actually just a sandwich. I watched this gentleman I did not catch his name he didnt have a name tag, take the utmost care in making my sandwich, he was delicately and also carefully adding ingredients in what I would say are generous amounts. This was one of the most delicious sandwiches I had eaten lately. Thanks

Make sure to provide adequate bags for orders. The food is delicious, the staff is very kindly, burros are spectacular. But on my last visit, I bought 2 mucho burros, nachos and one bowl. You put them in the same bag. The weight was excessive for the paper bag and on the way to my home, the bag was broken, the bowl falling to the floor and the food spilled all over the floor. The burros suffered some damages but my son and my husband still can ate them, but my bowl was least than a half. The nachos went bad too. I can ate my bowl. For that reason, I give you 4 stars.

Very friendly staff and the food is served fresh and hot. If you like flavourful hot sauce, ask for the scotch bonnet pepper sauce on your burrito.

It s very nice place and best food with good customer services.

Amazing customer service!

Slowest mucho on the planet **changes from 1 star to 4 stars, they are actually super fast now!

Staff was very aggressive when I was asking about options and the ingredients were not very fresh

Worst veggie bowl ever had

I tried burrito only at this location till now. I usually take chicken bowl. So they charge you extra for corn and other toppings but their portioning is not good i must say if we are paying extra give us proper portioning. Today i ordered chicken bowl we are telling server to put topping but she was barely putting them and was in hurry to give the order. I am disappointed with their service today. Also i guess the manager for this location he wear specs i feel he as a server is very bad he barely put protein as will as toppings. I love mucho burrito taste as it is better than any burrito place but i dont like me paying 15$ for bowl and not getting anything.

I went there last night n found place was clean. It was my first time and the person in counter guided. Being a veggie he was able to explain me. I picked up quesadilla nacho and trio taco. They were tasty and liked by my family

Though we went around the closing time, the staff were happy to assist us. Not just that, they helped us in deciding the vegetarian options.

Very decent Mexican food, High quality and fresh. Very consistent and wont disappoint. .

Our regular hangout.

Awesome food, you definitely get your moneys worth. I had the chicken bowl. I could barely finish it.

Sad service. On a long weekend Sat, only 1 guy is working in the line (poor management), that too he is uninterested to work. It clearly says the quesadilla comes with salsa and sour cream but he just gave salsa and we had to ask for sour cream before leaving. 2 of us went, no crowd in store. Went in at 8.55pm came out at 9.16pm for just 1 quesadilla. 1 guy walked in after us, lost the hope and just left the store seeing the service. Worst in town.

The food was smelling bad and service no good

We come here every week. Always fresh and delicious and super friendly staff. Never disappoints.

The food is great and the service is too. They clearly take their time making sure your food is done properly and when there are two employees theyre always discussing the food and double-checking things. My favorite burrito place hands down

Thanks to shiju who gave us great experience. At the end moment he gave us very tasty salad bowl and was very patient. Highly recommended.

I always prefer to go at Bar Burrito but I tried this shop first time and it was amazing experience. Special thanks to girl name ANJALI who made such a tasty bowl for me. Can t wait to try that again.

Served incredible food, my daughter asked 3days in a row.

Arrived at the location 30 minutes before closing they shut their doors! Better change your hours of operation then!

Gross, if i could rate lower than one star i would, i ordered 2 burrito bowls and only ate one so far, i found 2 hairs in my food and I m scared to eat the second bowl, the employees were sloppy and irresponsible i waited 15 minutes for them to serve me while they were in the back listening to music and the guy that served me has the audacity to give me attitude after making me wait that long on top of all that the food wasn t even that good the chicken was dry and the rice was crunchy. i like mucho burrito overall but this location is garbage

It was a horrible experience me and my wife went there it was 830 at night and they told us they were closing at nine and told us we had to leave when it says on the door they close at 10:30 I didn t want takeout I wanted to be able to sit there and eat my food by the time I brought my food home it was soggy this is one of the most horrible Mucho burritos I ve ever been to the service was horrible how are you closing at 9 o clock but it says on the door at 10:30

Food was great as always. Aalok made my burrito which was delicious. One thing I like about today is Aalok make sure to mix everything well before closing it.

Food was fantastic, first time I had a vegetarian burrito and I may have to have another. The employee recommended a couple of different sauces, and these crispy onions that were out of this world. I asked for something different and I do not regret it, will definitely being going back and getting the same burrito and a mango soda ;)

Not that great place , not clean and no options unlike other mucho burrito places

It okay , if I m paying for the food I want all toppings!

Totally useless, got burrito, had to throw it away after 2 bites. Everything stale. Staff busy eating or taking delivery. Totally ignored us. Will not go there again.

Mucho Burrito is one of my favourite places to go for a quick, tasty and healthy meal. I love that they have a great vegetarian option that is full of flavour and filling.There is a wide variety of options to choose from, and the staff is always willing to help you find the perfect meal. I highly recommend Mucho Burrito to anyone looking for a great vegetarian option.

I ordered a bowl, it was alright. The portions are great for the price. Decent service. Overall, its not a bad option compared to Chipotle. I think is Chipotle low-key better; but Im not really sure cause Ive tried Chipotle only a couple of times so I dont really have a definite answer to what better. Just know its not a bad alternative.

Like this place

I visited this location today, got a chicken and a steak bowl. All of the toppings where cold, and dry. I wont be going to this location anymore.

Great service

It was good I will go back again . The lady cashier was very nice .

I go to this location a few times a month and usually its great, I went today and the veggies were cold, the rice was crunchy. I wasnt very happy with this visit. I will go back again but hopefully its a better experience next time.

Visited this few times, great food, fast service. Really like the bowls and tacos. Wished they served more variety of chicken flavours. Over all a good place to pick up quality mexican food.

Guac is bitter

There is a better burrito place just around the corner. It s just ok. Edit. The owner of the shop is copy pasting for customers to reach out about bad experiences but when you do they don t respond. I changed my review to 1 star because of that. Just go to Burrito Boyz around the corner.

Food is always fresh and very good portions. A little but overpriced though.

Ive been going to place for about 8 years, sometimes its good sometimes its bad. The food is pricey so you expect good portions, the name is Mucho Burrito not little burrito but more often than less I walk out with a tiny little taco with a few pieces of chicken and some toppings sprinkled on top. After investing so much on believing this place would get better I now see that its not going to happen, Im done with this place and if youd like to not get ripped off then go around the corner, youll get your moneys worth. Theres always new employees working so no point in being a regular, every time you walk in its like youre a new customer.

Yummy.. I prefer it better than chipotle. Their customer service is great.

I had an excellent burrito. I am pretty sure, I can get best burritos in this location in whole GTA. Thanks guys

Great burritos! Nice sized portions, great options. Friendly staff, which is part of the reason I keep going back to this location. :) Never been disappointed.

I have no idea how buddy closed my burrito. A miracle.

My favourite Mucho Burrito location out of all. Very friendly and flexible staff. Generous portions. I always make sure to drop by this place, if I were to have burrito (and if I am around the area)

Not bad

First time I tried it. It was good.

They are cheating with the portion .. not enough for the money you pay.

It used to seem fresher.

Ordered Chipotle Apple Smoked Brisket. Served by Jahvon (on receipt). Great service, really clean location, excellent bowl. Late work evening and nice to have a healthy tasty dinner.

This si the best mucho burrito location

I don t recommend this place at all and the girl who works here is rude

Wonderful service!

Always fantastic with fresh ingredients!! Delish

Yummy burritos

We ate at Mucho Burrito Kennedy Common branch with my family. My daughter ordered the kids meal meat & cheese quesadilla. When the lady (based on the receipt, her name is Norin) who prepared the meal gave us the order, the taco was black burnt instead of the usual brown burnt. I complained because black burnt tastes bitter and my daughter doesnt like burnt food not to mention its not healthy. The lady initially refused to change it and insisted that their toaster cooked it that way. I insisted were not going to take it unless she changed it. We argued then she eventually changed it, grabbing the tray in a rude manner and unfriendly expression. The food was generally okay, but that staff was rude. We had eaten in other branches but the staff were not like her. A really bad experience it is!

Absolutely obsessed with the young, polite and professional African american gentleman that works at this location. Ive been coming to this location for a while now, simply because his customer service is phenomenal. I have dietary restrictions that unfortunetly make my order a bit complicated, and never once has he seemed judgy. He often jokes with me rather than at the expense of me. Ive worked customer service for many, many years. I know how hard it is. Despite the frustrations that come with this job, he has NEVER showed any sort of discomfort, or aggravation or frustration toward his job (which I cant even pretend like the industry hasnt gotten the best of me before.) Needless to say, if he isnt already Id be promoting him and his hard work. Keep it up! And I apologize that Ive never actually caught your name sir, but thank you for your excellent service.

Food is always great tasting. The staff are very nice. The ingredients are fresh. There is plenty of parking available. Location is also very good. Recommended for fast and delicious food!

The black dude (sorry dont know his name) was awesome....he was on point with everything..never have I seen customer service of that range ..please promote him..cause he will do great things..

Good nutritious food. Courteous staff. Always welcoming.

Guy came from cleaning and sleeping in washroom and put gloves on and started making food. Sorry the gloves are great but wash your hand bro, your touching my food. Also always have to wait in a line up with no sense of urgency.

Liked the menu, food was good. Good size servings. Quick friendly service.

Props to Jahvon for great service and a tasty shrimp bowl (forget the actual name). Food was flavourful and filling; I ll definitely be back.

Update: Ive just had the Mayan Mango Chorizo Burrito and I love it! The flavours are so delicious together. Great job creating these amazing new menu items. Im going to have to come back to try the other ones. Youre my new favorite Mexican joint. Original: Mucho Burrito is a great spot if youre in a hurry, and you want a taste of Mexican food. Its tasty and the serving sizes are huge. I like eating here. The only thing is, Ive been to California and have tried a lot of fast food Mexican restaurants. Im used to having almost a whole avocado, sliced up in my meal. I know some people prefer guacamole smooth, as well as salsa, but Im not one of those. I prefer crisp, not soggy. Im really interested in seeing what changes there may be in store for the near future as in new menu items or ingredients. Id love to be kept in the loop.

Excellent service

We had a man by the name of Gavon (sorry if I spelled your name wrong) who gave the most excellent service we have had in a long time. Genuinely cared about customer satisfaction. Definitely recommend this location, especially Gavon.

Best Mucho Burrito restaurant!

I come to this specific location all the time because they provide amazing service and their food is always on point!

Good food

Love this place for a classic burrito and having it in a bowl is an option

The owner has started charging extra for the 5th toping. Never been charged extra on a Burrito for anything other than Guacamole. The whole point of a burrito is getting a mix of items. Im not going to pay extra for toppings that should come with it, especially when its not advertised. Wont be going back.

Mouth watering food

Love this fast food stop.

Friendly staff. Great experience. Yummy!

Never a disappointment. Call in order. Ready when you arrive. Sooo fresh

Mucho sized burritos are huge, its like the size of your forearm, so get ready for a ton of food if you get it mucho. Lots of meat and toppings in the burrito as well, which is great. Wish they still had the tilapia burritos, but the other meats are great too. Cant go wrong with a burrito here, the hot salsa is actually pretty spicy too.

The best bowls in the town.

Loved the plants based protein bowl and the chicken salad. Quantity & Quality complement each other.

Their tacos are good and the staff was really friendly and helpful. We would come back. The service was fast. The chorizo taco is a bit spicy bit I could handle it well.

Best welcome ever...you have an amazing team here. Super friendly and very helpful.

Very good service and good condition of the venue

Our server that worked last night was super friendly and accommodating! Probably the best service Ive had at any food chain! Wish I could remember his name, but he went above and beyond!

The guy who is working there is really helpful and jolly person, and the store is also big and really clean, would like to come in this store when I visit to Scarborough.

A great alternative to the burger and fry fast food approach. The service is usually pretty fast and the staff are friendly.

Friendy staff food is fresh

Love this spot! Big portions always fill me up. Good flavour too. Always updating the menu and just so many toppings to choose from!

I love the one by the Airport!

Nice

Very welcoming

Good food

The man behind the counter that took and made our order was super sociable and friendly. He also was very knowledgeable about food and diet restrictions

Better than most fast food places

Very nice and friendly staaf. Great food.

Friendly and considerate staff

Something different....

I m full and it was tasty but 26$ for two regular burritos, wasn t really worth it Not to mention there was a line up and they choose to serve the deliver drivers first

Good food, mucho is really big. Liked that they grilled it after rolling, lots of add in options, all fresh

Great burritos! Friendly and attentive staff, nice calm atmosphere.

The food is great and the staff is very friendly

Excellent

Incredible customer service, tasty food and even a personal run down of the hot sauces made available on display! It would be very easy to just say, Burrito place, its tasty and whatever. But the staff that served me today were exceptional. Thank you for making my dining experience that much better.