3850 Sheppard Ave E, Scarborough, ON M1T 3L4, Canada
Find your nearby Pizza Pizza Restaurant in Toronto, Ontario at 3850 Sheppard Avenue East. Pizza takeout & delivery chain offering Specialty & classic pizzas, alternative crusts (signature pan, thin crust, sesame, gluten-free and cauliflower), chicken sandwiches, wings, sides, dipping sauces, salads, desserts and eco-friendly plant-based menu items. Established in 1967, Pizza Pizza aims to satisfy every customer by providing excellent quality food and true value in a fast and friendly manner. We're proud to bring you the best ingredients and the freshest toppings. Order online or on the mobile app for pizza carryout, pickup or delivery. Serving single pizza slices for walk-in service.
I always had a good experience at this store! I often order from here but today it was horrible experience!! They only 2 staff working, during rush hours! My order was placed online and they made me wait 1 hour to prepare! They also showed order completed online while it wasn’t even prepared in store!!! We waited while showing understanding to the staff but they were very ignorant during the time we asked them for update! Wasted my time and money for the food delivered!! Girl wasn’t even wearing gloves or mask while preparing food! She was touching meat and veg both at the same time! No care for hygiene!! And the guy doesn’t know how to manage customer and respond to them! Old staff was way to better! The service they gave us was always on point!! So disappointed with new ones!
Brought my children for lunch. Was very happy with service. We ordered 2 pepperoni slices. We received fresh out of the oven slices. Was also offered 6 squares from a canceled party pizza for the price of a veggie slice, which I gladly took. Very good experience overall.
Ordered 3 XL pizza for delivery, the delivery driver name Mahinthan was super fast and friendly with the order. Within 2-3 mins it was delivered. If you get this driver you are very lucky
Here's the translation: "I want to know, when I walk into Pizza Pizza as a customer and smile at the staff, can they smile back at me? Eating pizza is supposed to be a happy experience, but why does it seem like they don't welcome me? It's as if they're saying, 'Oh no, another customer...'" thanks President Trud
The pizza here is consistent and best when eaten fresh out of the oven. They’ll add chilli flakes if you ask. Don’t forget the garlic dip. One of the better pizza pizza locations in my experience. It’s been here for a long time.
My recent encounter at Pizza Pizza left me utterly frustrated. I ventured in at 1 am expecting to enjoy a late-night meal as the establishment supposedly closes at 3 am. To my dismay, the cashier callously refused my request to dine in, insisting he had to clean. This excuse seemed preposterous, given the advertised closing time and the fact that it was only 1 am. I felt genuinely disappointed by the cashier's lack of hospitality and adherence to nonsensical rules. This experience has left a sour taste in my mouth, and I would caution others to reconsider patronizing Pizza Pizza based on such abysmal customer service. I am writing this review at outside of the pizza pizza. Very very disappointing and disrespectful. Unethically run business.
I ordered the same pizza I always get, this time bacon crumbles, onions and mushrooms were not cooked enough. I ordered online because we were so hungry and after I get the delivery I had to cook the pizza in my oven again until it can be eaten. After I cooked, the taste was okay.
Worst cheese pizza I ever had from this location, I have ordered for cheese pizza with extra cheese and creamy garlic base, oh god it tastes so bad no extra cheese or don’t feel like eating creamy garlic. Worst service I even call their customer service he answered my call and just put it on hold. Even the other gourmet pizza tastes bad. Very worst making I gave another try today same thing repeated worst make very dry low cheese, low sauce too much try pizza. Grow up guys, kanjus
Weird
Best pizza in the mall!
among all this neighborhood, this is the best pizza Ive found, go to this store, You wont be regretted.
I place an order and they said 30 minutes to wait for a pizza and at the end they said they made the wrong pizza .
Pizza base was hard even when instructed to be regular done.
Staff is always pleasant and helpful . Its my favorite pizza store!
Amazing
Good experience Vegetarian options: Good Food : 4/5 |
It was hella good 10/10
Great service from Mahinthan! Delivery is always on time. Kid-friendliness: great service Food : 5/5 |
I wont even give one star to this store. I ordered pizza with normal crust and he gave me with thin crust when I confronted him he said sir you dont know how to order pizza or maybe you havent eaten pizza whole your life so you dont have knowledge about it. Even the cashier Named Jaspreet also told as she doesnt know anything and tried to blame us on the store that you dont have any kind of knowledge about pizza. I have been ordering pizzas from here since 2 years but this is worst service ever provided. The name of guy who bakes pizza is Hadin. And his audacity was that he said if you want to take this take it or throw it in garbage i dont care do whatever legal action you wanna take.
Nice
Pizza pizza has the best price at an affordable price and I love the single slices they sell its just perfect for a quick snack and tastes very good. 10/10
Very rude staff They mess with orders every single time.
Good service
The menu offers a wide variety of options, and everything I tried was delicious! New management is welcoming! I m already looking forward to my next visit!!!
The food was amazing, and the staff was very friendly, definitely recommended.
Very good staff service
Alll the items are made with love and care which make it more taste.
Mahinthan delivered my food and he s very friendly and professional.
Thanks for a great pizza
We visit this store every week and I love mr. pat service and his consistency of food quality and taste.
Fast service and excellent food
Very nice service
I ordered a large pizza, and it looks so delicious. Just enjoy my dinner here, so great!! :)
Best pizza place
Their were only 3 person and it s was not at all busy than also 2 staff members talk to me so rudely . When I was placing order moreover I just asked about the just dips they have right now he started yelling at me .
They are selling rotten pizza.. completely distasteful
Came to buy a few sauces as on the location where I bought pizza(in pizza pizza) was no left garlic sauce and they refuse to sell it me. Cashier told me I need to order something and only after that I will be able to buy a sauce. Service
Please tell them to wear gloves while preparing wings. I saw them picking wings from fridge with the bare hands.
Very arrogant service men
Everything good ask for pat to make your order, he makes great pizza, he has 25 years pf making pizza experience
I have ordered pizza in store and picked up with in 20 min after shopping. When I opened the Pizza it was so hard and dry, I couldn t even believe they made my pizza the same day. It was like Day Old Pizza! I would never order my pizza this location anymore. I don t recommend this store.
Great staff and well maintained pizza pizza. Highly recommend it. Food
Im regretting sharing this but it was the worst place. The cashier was rude and spoke abuse words which is not good for the market image and I am very disappointed with the service. Even they refuse to provide services. I dont recommend this place.
Simply good place to have a pizza and fries.
I visited this place with my friends at evening time . There is no rush hardly there s only 1-2 customers . We entered this place cashier didn t welcomed us and when we tried to order that time also cashier behaved rudely. I don t know why they have this kind of attitude towards customers. I have lot to say but just saying that never ever visit this place .The WORST place.
Burnt my pizza and covered with oregano and flakes.
Nice experience would come again!
Good food good service and good atmosphere and the service was really nice
Exactly what I wanted, thank you guys.
Great customer service, very quick and friendly.
It was awsome and yummy ...The staffs were so friendly.
Everything was good!!
Everything was good and tasty.
Nice place Must visit Making good pizzas exactly on point what you order. Staff is very friendly and never waited for table
I think Pizza Pizza has fairly decent prices especially for me who is a high school student. Food is typically very satisfying and I would totally come back!!! Vegetarian options: I think pizza pizza has a very wide selection of vegetarian eats which are quite enjoyable even for a non vegetarian.
The service and food of this restaurant is fantastic. They are doing a great job by providing fresh and delicious pizza .
It was a good experience
I am not sure what kind of service is this as I visited the place at 10 PM with my friend, upon asking for the key to the washroom girl who was taking order said its out of service and right after the conversation the Kitchen guy took the key and used the washroom. And when I asked him why you dont allow us to use the washroom I got to know that customer can not use the washroom as its night time.lol Pizza was burnt
I recommend this place. The staff is nice and generous and the pizza is delicious and clean
One of the best places to have pizza at night.
We usually come after work at night. The pizza is really good.
Overall taste is good , customer service is great Vegetarian options: Veggie pizza is good Food : 4/5 |
One of the best pizzas I ve tried in Canada. When you try their pizza you can tell that Chef Pad makes the pizza with so much care.
Ordered pesto mediterrane without onion. However, when I reached home, it was full of onion
Pizza pizza is just cheap pizza nothing to write home about. Location was ok, girl at the counter was very kind.
Really good service and very kind ,one of the best pizzas in toronto
I had a rather disheartening experience at your establishment last Friday night. My friends and I arrived at approximately 12:30 am, hoping to dine in. However, we were informed by the server that dine-in service was not available at that hour. When we inquired further, the server explained that he had already completed the cleaning process and was unwilling to do so again for new customers. Surprised by this response, we decided to contact Pizza Pizzas office for clarification. To our dismay, we were informed that there should have been no refusal of dine-in service, as the store operates until 3 am. This inconsistency in policy and practice was frustrating and inconvenient for us as customers. Regrettably, we chose to seek service elsewhere that evening, and its unlikely that we will patronize your establishment in the future. I sincerely hope that both the store owner and Pizza Pizzas head office will address and rectify these timing discrepancies to prevent such challenging experiences for customers in the future.
had a great experience. friendly staff.
Ill never go back to this pizza pizza again,if could give a minus i would,worst customer service Ive ever had.
Workers really nice and food was delicious
The food is really good and they have good service
Good
15.00 for the combo is good for quick lunch for 2-3,eat at restaurant when hot is the best.
Asked them to add bbq drizzle on them and this has happened 3,4 times theyll flood your pizza with bbq sauce
unable to use bathroom. it is illegal to be open and not allow your patrons to use the washroom facilities. an excuae of locked keys in the washroom is unacceptable. im sure there is a spare somewhere.
Wow the quality has gone down .. We order from here all the time but tonight the pizza was awful .. So thin and barely any sauce it was like cardboard. Going forward we will be ordering dominos across the street
Got the XL 4-topping vegetarian pizza. There was more banana pepper than bell pepper and onion, which give pizza that oomph. The base was okay and the mozzarella could have been better.
Pizzas quality, taste, packaging and freshness are awesome as always, the price is reasonable and the service was heartwarming. Always my first choice.
Why would you guys take the sweet chili thai sauce off of the menu option!!!! So disappointed. I was going to order 20 piece breaded chicken wing and didnt see the sweet chili thai option so I cancelled my order. Not big on your pizza. So I guess its goodbye dear pizza pizza
Visited this place, the guy has too much attitude, the moment I entered the store he asked in a very aggressive tone, PICK-UP?? I said no, I have to order a pizza now, he said it will take 30 ~35 mins for him to take the order as he is the only one to do everything at that store so not recommend this store, too much attitude and zero customer service. Visited at 8:02Pm, 10th June 2023. Zero stars .
We ordered online, asked for extra creamy sauce, the pizza came stale and less than normal sauce. We complained and they offered to replace the pizza and did not leave it also. Bad food bad customer service and worst delivery. The delivery guy also misbehaved. Shame on pizza pizza Food
Food
Pizza Pizza is really the best in terms of money and taste but the employee at the counter was very rude and unprofessional, I would really request to teach them manners first and be professional.
Try serving customers that are waiting!! But instead this guy goes to chat with the chef in the kitchen. Terrible service.
Sometimes when I go to this place, Im charged 2 (slices) for $5. Other times, Im charged 2(slices) x$3.75.
Amazing people, amazing service
Our all time favorite. The staff at Agincourt location is very friendly.
Visited on 7th August 12:35 am. The guy s behaviour is worst. He don t know how to speak. Pizza pizza app tell for 20 min and guy tell me it takes 50 min in store so he suggested me don t gives an order. He is not interested in any kind of work or doing proper job. I ask his name . He is not ready for that as well
We went for dine in but guy behave like he gave food totally free. And we wanted to order only halfmoon he told me that it will take 45 mins and he did not wear dress and he did not give his name . He told me that he will not loos his job eventhough you will complain. Service ratr is minus 10.
Kid-friendliness: happy kids Food
2351 brimley road location is amazing. They prepare pizza with amazing taste. Customer service is amazing. On the other hand 1571 sandhurst circle, they are worst pizza makers.
I don t like to complain but what s happening with this pizza pizza lately? I been ordering since 4 years ago and everything is good except from the last month i ordered a pizza which came burnt on the top and half cooked on the dough. Today it was the same issues burnt on the top and half cooked on the dough. Manager have to train on the person who make the food
The only pizza place I go to. Always consistent and great prices!
Fresh and tasty
Amazing
I would give it a 0 star. I asked for Roma tomatoes on my large pizza but it didn t come with it. Never come here !!!
The food was amazing
Wanted to try their Stromboli, Ordered Pesto Mediterranean Stromboli. Liked it a lot, must try atleast once. Vegetarian options: Mediterranean Pesto Stromboli
Bad customer service and excessive waiting time.
It was such delicious Pizza, I hope to go there once again. The manager was a great person with a nice personality and many years of experiences as he was managing everything in its excellent way. Vegetarian options: You can find vegetarian food as well. Parking: You can find plenty of parking in the front and at the back. Kid-friendliness: Its a really friendly place for kids people were being treated very well.
I love the Dominos at Shepard and Kenney! The pizza is consistently delicious, and the delivery is quick. Great option for a tasty and hassle-free meal!
Vegetarian options: Service its very bad 30 MN waiting for small pizza Service
Vegetarian options: Pizza is usually good. Recommended dishes
Favourite pizza pizza franchise! Clean and fast and never messed up my order
Good service
Food is fire good service I love the atmosphere and smells appetizing
Mashallah very good food
Amazing food and service
Love the food and the atmosphere
The food is immaculate and amazing
Nice pizza
Vegetarian options: Best pizza Food
Very nice pizza and very fresh and hygienic environment
Everything was great, service was good food was good except for my Stromboli which wasnt fully cook, part of the dough was still raw.
Good customer service, chill atmosphere and very clean.
Friendly atmosphere
Customer service is really good!
Awesome food
Good food and great staff!
The workers are excellent and the service is amazing!
The service was really good and friendly
Amazing experience good service
Good service and pizza
Good food
Good service
this was a grate experience good people good service
Best food and good experience with employees
Really good service! I had such an amazing experience and the quality of the pizza is amazing. It s also a really clean place!
It was very good. The people were friendly and service was good. They gave our pizza fast so 5 stars
Nice workers
Terrible location. Ive visited this location before a couple of times and its always been disappointing. They are prioritizing getting out pizzas as soon as possible so ordering anything thats not a slice it just ends up being undercooked or drenched. Service is also terrible here. Tried to redeem a coupon for a free slice and the coupon had gone through just for them to lie and say the coupon was not accepted on their end, even though it showed up as redeemed. They didnt seem to care at all and happily just walked away after that and refused to try to help resolve the issue. Pizza Pizzas are not hard to find in the area and I suggest going to a different location.
No good
Quick and good
It is what it is.
Great service
Even 1 star is good enough for this place. Visited couple of times. Cashier is so rude, Owner should teach him customer service, How to talk with customer. Order was average as well, Order was not as mentioned. Because cashier didn t tell to Maker. Seems like. Cashier was high or what, Owner should ask him or He can contact for more details.
Update: Now in Spring 2022 Pizza Pizza has made it more expensive than ever to order. They have removed the DELIVERY coupon that refunded customers ordering online, AND, they have increased the delivery fee to $4.25, so I am potentially paying an additional $7.50 for a pizza to be delivered to me from down the street. Thanks!!! Also, fewer toppings and extra charges for toppings that used to be free such as base sauces, drizzles and add-ons. Also wish theyd bring back the caramelized onions they kiboshed. And frankly, quality is not as good as before. So, think twice and order from another establishment my friends. Again today at Sept 25 tried to order my beloved pizza pizza but the online program still did not function properly. Then, when I called to report the error, I was put on hold for 20 minutes for miscellaneous customerservice. I soon realized it was my fault.... And I should look elsewhere for pizza. Love Pizza Pizza, but last few weeks their website is not functioning properly and they refuse to fix it. Ive called in and the customer service reps are unaware of any issue. Its frustrating because it means i cannot take advantage of the online discounts Pizza Pizza provides. Due to all this Ive decided to take my business elsewhere. Its a tough decision because I frankly love Pizza Pizza and its products, but I cannot abide by the negligence in customer service or technology errors it perpetuates.
Love they make Pesto Amore, very devious and tasty. Staff is friendly and very quick.
Okay kind of pizza.
Good service and attention
Fast deliver. Good eat.
Good staff, great taste :)
New owners.save your money will not go back to that location ever 3 time iv been burnt.pizza was terrible.asked for xl pepperoni piza .cane home no cheese covered in sauce..terrible staff girl at cash third time tried to rip me off on my change.avoid this location
This is the worst place to order online Pizza. They never follow instructions, wrong toppings, burnt pizza etc. it s better to go elsewhere.
Very bad customer service.
Average
Always so friendly and kind! I come to this location even though there is another pizza pizza closer to my house because here they make the pizza better somehow and have very good customer service. Definitely recommend.
Very bad experience of this pizza pizza store, Dirst and foremost, cashiers bad customer service behaviour; moreover, pizza taste is so awful no baked properly.
Love it so much
Good quality
Pat and the guys there make a mean pizza. Been going there since 2017.
I visited this place on Friday around 11pm. This complain is for the cashier who was there at that time. I visited this store multiple times and noticed that this cashier is soooo rude. May be you are loosing your customers because of him. He even doesnt deserve to be paid with this worst service. My order was not perfect. Who put this much chili flex! Check your cameras if you want to improve your sell. Disgusting people!
They got an offer, ask for it, CAD 6/- for 2 slices (only 2 options for this - Cheese and Peproni)
Worst pizza ever I had it was tasting like the tomato was stale, also the night staff Indian guy is very rude stinky and egoistic
Slow service..
Can
Very good staff and best pizza I have ever had
Parking: Adequate short term parking. Wheelchair accessibility: Accessible.
I have always loved Pizza Pizza and have often rated them 5 star, but this one just didnt please my taste buds enough, the pizza felt like it was too over-flavoured with ketchup and the taste wasnt as amazing as other Pizza Pizza s.
i came in at like 2am drunk with my sisters great service great food
The blonde lady with the drawn in eyebrows is a miserable person with zero customer service. Why would you work at a customer service job if you lack customer service? Go work a factory job where you have no contact with people. Hate that. Had to leave the store
I say with this pizza pizza its 50/50 I recently got a large pizza with wings and 4 fingerless for my dads birthday and it wasnt horrible like the last time I had bought a wing it box and the chicken bites were left over scape they had found at the bottom of the box lol so yea my honest opinion is exactly 3.5 stars be ause youll never know what your getting from here
Decided to walk-in one day and get a slice of pizza. Looking at the selection displayed...I can tell you that the slices were NOT fresh and much smaller in size with very little toppings (e.g. bacon crumble). I got the Hawaiian slice and I can tell you the quality and freshness of the pizza has GONE DOWN drastically the past few years as it seems that the owner is trying to cut corners in any way possible. Please work on providing your customers with FRESH and decent sized pizza slices. Very bad...
Sometimes you get good pizza but sometimes it is not that good. Overall i can say staff is helpful
I ordered a large pizza combo. The wait time was a bit longer than expected. Food was good Id say. Nothing pretty outstanding.