Subway in Scarborough

Good food good staff

Great service, good food!

great customer service.

Great place

Amazing staff the guys at the counter go above and beyond making it a good experience for customers.

Nice food

Great service

Rushi amazing service!!! Will definitely be coming back!!!

GREAT CHOICES

Chadmi was great

Good

Excellent service

Amazing taste. Staff was super friendly and made the sandwich with perfection. Loved it.

Nice place to have sandwich

Great service

very friendly staff and very delicious order!!

Fast and friendly service! We come here all the time and everyone is polite and helpful!

Darshil was really nice and helpful.

Darshu s customer service is really great !!!!!!

Very good service

Amazing service by Rushi... Fresh and hot wrap..

No washroom! Refused to customized order

The staff is amazing the guy (rutvik) was very good with customer service skills

Great crew

Best food best service..and suman is the best.!!

Well made sub and nice an friendly staff

Devang served us. Great guy and best customer service.

Great guy Devang. Fantastic

Good service

Devang should be promoted!! Have a wonderful customer service experience here. Food

Restaurant was filthy. Staff could not clearly communicate and food was terrible. Toppings spread all over each other in counter.

Friendly staff!

Employee Riya really made me and my frnd very comfortable and give us a great service. Thank you for making our day

Great service and great food!

Clean store and nice workers!

Great food

Friendly service, fresh food and great staff! Love that it s open 24/7 :)

Sub was alright but the bread was to hard

Highly recommend !

Love subway! so quick & convenient

Always alert and willing to help when I come in after 12 an

Good food, good customer service.

Very good service from Devng

Devng was very nice and sweet!

It was well grilled as per instructions but there was less sauce it look like dry and very dry

They charge for crispy onions While it s included from subway Only this store charges extra Food : 3/5

it was worst experience today, i drives a truck so,i used to get foot longer on the daily basis in different locations all around GTA and outside GTA, but this was the first time i paid $16.03 for the veggie patty foot longer, which supposed to be around $12.50 and i asked to add crispy onions which should be included in foot longer combo but staff said it cost $3. This was not good. in last 4 years it happened first time. I would not recommend this place anymore

Atmosphere s okay albeit in need of maintenance/updating the interior walls, other than that service was prompt but my buddy paid with a method he had to show the cashier to use an app to pay, she had no idea lol

Its a good location.

This location is more expensive than other Subways. Foot long cold cuts is usually $10.85 but here was over $12. Food

I had a horrible experience today i went there on Wednesday June 5 at p11:40pm the guy that served me was very very rude, full of attitude and disrespectful. When i asked him i want to speak to the supervisor he wouldnt let me and he threw my change at me. This is my first time at this location. Such kind of customer service is unacceptable. The supervisor needs to look into it.

Very clean and courteous staff

A good place for quick pick of fast food.

Great subs

I placed an online order.when I placed an order, the store is included in participating store and I successfully placed an order but when I go there, they canceled my order saying that we are not included in that participating store. I am very frustrated on this situation.

I ve had numerous issues with this location and I don t know if the fault is with the employees or with the owner of the store. The first being that their location is listed as a participating store for deals on their App however they keep cancelling every order and say they re not participating. Secondly the lies of charging extra for free toppings like crispy onions or habenero cheese even though it is not on the list of extra toppings. I m sure this is not the practice of subway and is the owners doing and telling the employees to lie to customers cause other subways don t follow this strange practice

Ordinarily, when I go to this subway location everything is literally awesome. However; ordering food from here on Uber is less than that. My issue primarily resides in the state of the bread - rock hard when ordered online, and usually pretty soft when ordered in store. Im not sure if its policy to pass off the stale, expired bread to online orders or if its a consequence of not having to look the person in the eye youre just about to poison. Forty dollars for a pop, chips and a sandwhich horribly suffering from rigor mortis hardly seems worth it. 1 star for online orders 5 stars for in person orders

Kevin is best sandwich artist there

WORST EXPERIENCE I ordered a veggie footlong subway from uber. They just kept lettuce & onions in it. Peppers, cucumbers, tomatoes, olives & cheese was missing. Also, I ordered like 5 sauces they just kept 1. Also, when it arrived my sub was not wrapped properly. Never ever order from here. Also, this is not my first time. I ordered earlier in the early morning & it was worst as well. This time I didn t have other option as nothing was open. I ordered again. If your staff don t like to work early morning just keep other people who can provide good food at least . ORDER DETAILS: Name: Devansh shah Date: 10th May Time: 5:58am Platform: uber

They are not participating in the deals offered by subway app

Too expensive and first subway to charge me for crispy onions. I used to pay 13-15$ for foot long and somehow they charged me $18.5 just for a sub

Online order got cancelled

Cancelled my order because I use the coupon

This Subway has excellent staff and the store is well maintained. The servers are so friendly. One of the best Subways Ive ever been to.

Ordered Footlong veggie patty from Uber Eats. The sandwich I got had no cheese Or sauces or hardly any veggies, I paid $20 and did not get cheese, sauces and taste of patty was really bad like it was spoiled, I had to throw it in garbage. this is totally unacceptable & pathetic. I will never order it from here.

Mozzarella Bella Subway here at Elesmere Scarborough near Wendys and Food Basic SUCKS and looks GARBAGE...

Night shift people dont care how they make the subs for customers - always something wrong with it, manager needs to seriously get involved and talk to them

I always love subway as its a fast, fresh, easy, simple and tasty sandwich spot. Mr. Arpit helped us with our order today. Havent seen a subway employee who works faster than him. Very friendly and helpful.

I forgot my credit card there but night shift guy or someone else there took my card nd did transaction s. They don t know if someone forgot it. they should return it. I probably think its night shift guy he put the pin as well.!

Open 24/7 staff is nice and food is as expected

The chicken was pathetic and disgusting. It was mushy. Not sure if it was spoiled or old. It tasted weird like a tuna . And they burnt the toast. How are ppl here this careless and stupid. Cant they even work the toaster properly? This will be my first and last time getting sub at this location!

One of my subs had tomatoes that werent quite ripe, otherwise very good

Open 24hrs cant go wrong

Only reason for 2 stars is the persons treatment. He could smile and treat customer with nice. The guy works here looks like tht he doing the job forcefully. Anyway people has thousand problems, but he doeant has to show his ignorance face to cuatomers. Maybe he diesnt know language and he just new to canada. The sandwich was good but he still doesnt know how to close ii properly before wrap. No offense buddy, just cheer your work. We all need money

Arpit is the best sandwich maker. He works overnight and provides the best service. I know Im going to get a great meal when hes there. Food

They don t have green olives, and their spinach was going bad they were also kinda stingy on the toppings. He only gave me 4 cucumber slices on a foot long But it tasted good, and was assembled Nicely. Food

So just ordered over the skipthedishes, It was highly disappointing, there was no green goddess, no cheese, no green olives yeah no green pepper. Oh you didn t even notice the crispy onions on the order. If you were out of stock for the veggies it was better to not to accept the order rather than sending me a bread with lettuce and banana peppers Oh! Yeah I did mention cheese and toasted DIDN T YOU NOTICE ?

Today, I visited this place at around 5:30. The girl served me was so humble and polite. Sandwich made by her looked great and taste awesome. Honestly, was the best sub of my life. Thanks and all the five stars to her.... She made my day : )

Horrible service Took 40 mins to get 2 subs ready Food

They are using frozen vegetables. Defeating the subways eat fresh slogan. I asked for hot sauce and the lady put siracha sauce. And arguing that siracha is the hot sauce. Food

We ordered a veg footlong from this location and there was mosquitoes in the veggie in the sub they served us I wasn t very happy about our order lol

I wish I can rate in minus for their ethics. We ordered veggie sub and when we ask him to add crispy onion, he said that would be extra charge for that. Even though we know that no subway charge extra for that, we were ready to pay. So while doing billing he charged us 3$ extra for that and in the bill, he punched guacamole. And when we asked he said this is how they charge for the crispy onions. I asked him can you please tell me where it s written in subways menu that extra charge for that he said he has to talk to manager and after talking to him he came and said he can return that extra charge. I also told him you guys are doing fraud with the customers, instead of apologizing, he said he is just doing what their management is told him to do. Even the sub was very dry because he did not added sauces properly. Beware guys. Always check them while punching.

Food is fresh as always. And helpful staff.

This place never disappoints in terms of offering quality food and service. Being a vegetarian I am little picky about the cleaniness while making my food. This location has top priority for sanitisation and using clean and new gloves and knife every time they make my sandwich. 5 stars for it

Open 24 hours

You never pay before putting the toppings on...to say its going to save time and there is only 1 other customer that came after me is ridiculous. Didnt ask if I wanted a combo or anything and wasted more time canceling whatever price was first inputted...think and do better.

Never visit this subway the staff is just pathetic i had to wait 30 mins to just give my order at night the girl was busy talking.

It was the worst experience at this subway. The guys today October 13th at 6:55 PM. Didn t change gloves, he was cleaning with the same gloves as he was making the sandwich. He also didn t change gloves after touching all the meat. When I asked he said that s the process. So hurting someone s culture is the process?? By being lazy and not changing gloves he was hurting others culture who can t have any meat. He touched all the greens with the same gloves. No infection control!!

This place is always understaffed. It doesnt matter if its the Friday dinner rush or Saturday lunch rush. They only have 1 employee working. Today, we came for lunch and had 8 ppl in line with only 1 worker. Expect to wait a long time for mediocre food.

Subs are thrown together poorly, they take 50 minutes to make a sandwich, need I say more?

Horrible service! Ignorant staff and carelessly made subs. Charge extra but do the one thing right that s expected at a Subway, making a decent sub.

Really good food and the taste was on point! Must try.

Really nice experience. My sub was made exactly the way I wanted. hygenic and clean vibe.

Love the new Subway, the staff is great and the quality of the subs is excellent. Its always made the way I like it

Quality food and friendly staff.

One of the best experiences. Subway got you covered when you are in for quick grab. What makes it even better is staff polite behavior and fresh subway. Food

I am vegetarian and subway is no doubt the best option. This subway located at McCowan Ellesmere Cross Road made my experience delightful with fresh veggies. Food

Terrible service! Treat you like trash. Food handling is horrible.

Excellent customer service. Very help ful. Dont get distracted with low review score. Food : 5/5

Nice place for veggie option too. Good service. Food : 5/5

Best service and great food. Specially the guy who was serving us was amazing even at 3 am.

A regular here to the subway. Always empty. Very clean and neatly maintained. The staff preps the subway just like how we want it. Good service.

Worst customer service ever, staff including the manager is soo rude and unapologetic for their own mistake. After getting charged extra for my food when i asked for the refund manager said (they are not walmart )they don t do it in their store they have no refund policy. Not only i was overcharged but i was given the wrong order, when I brought the issue to the manager s notice he said he heard the conversation on the camera instead of apologizing or listening to the customer problem he kept on saying the mistake was never made by the employee. So much disappointed i wish they can learn to first listen to the customer instead of arguing

Very bad subway test and one guy who is training showing attitude. Really very bad test.

Horrible service!

I recently went to this store and ordered a footlong. Only request was to cut in half and pack it separately but the employee literally told me It would cost me extra to just pack it separately. Not only that, I asked for extra napkins and she told me It would cost me extra even for the napkins. I WAS SHOCKED AT THIS CUSTOMER SERVICE. So disgusting my experience was.

The sandwich artist putted very less amount of veggies, would not buy from here again :/

The worst subway I ve ever been to. The employees don t know what they are doing and just stand there thinking( I spent 20 min there for three subs and I m the only customer, hellooooo??). I literally have to tell them how to make the sub. They put the ingredients all wrong. BTW they also don t know how to use a knife. Cut my wrap half way through.

Its subway nothing special about it, eat it cause there was nothing conveniently open around at 3am

Great to know that there isa 24hour subwayclose to me.

Worst experience. We went there around 3 am to get subs but the guy working there told us that their oven is under cleaning. This has happened twice to us. If you are not going to serve your customers properly then what is the purpose of keeping this location open 24 hours. You are not doing any business during night.

Worst Experience ever. The girl HINA was working and she was so rude and helpless. She didn t even know about the promotions going on. Made my sub in hurry and it was not less than a waste. Didn t even binded or wrapped the sub. Please hire people who can at-least know basic customer service. Thanks

Wouldnt waste your time with soup. Never fresh straight out of the warmer like other locations. Theyll microwave it and itll still be cold.

The guy I had this morning was excellent very polite and really helped me figure out my best options I will definitely be back it was my first of plenty of times

ordered a meatball sub and this guy put like 5 meatballs on it. i had to ask him for more spinach like 3 times cause he kept putting so little. workers are not smart

The worst subway ever bread is stale and the girl working was sick and not wearing a mask!

Harsh is a great employee over this location. Very well deserved guy. Very good place to be for grab n go . Should give a raise to Harsh

SCAMMERS!!!! I usually dont write reviews but this place literally scams people. Every sub is more expensive than any other location and the ingredients arent fresh. Every worker at any time will try and upsell you on anything possible like their paycheck depends on it. Asked for extra bacon, got 3 slices and charged for double. To the owner is reading this, maybe when people write bad reviews, it might possibly be you and your staff at fault.

Open 24 hours thats the only advantage. Other than that the bread sizes have reduced drastically that its clearly visible. The way our subway was made yesterday, it could have been better but only one person at counter and he was rushing with the orders.

No veggies and sauces in the subways. Ordered online and they did not update its ready for pick up. The food got cold. Ordered the new veggie sandwich and the avocado was bitter.

Went to get a sub they gave me the most stale piece of Italian herb and cheese bread and then took 20 mins to decide whether to give a refund or make a new sub. While waiting another employee decided to talk bad about me to another customer in their language . Very poor customer service.

There s 1 worker to continually serve 6+ people on a summer evening. Stop being cheap and increase your staff numbers which will also help better manage your stores traffic flow. There is no need for people to wait 20 minutes just to be served. This is has been an ongoing issue with this store location so please make the adjustments promptly.

Excellent service, very friendly staff.you can get fresh food even in late night as store is giving service for 24 hours. I will Surely visit again this place

It was nice Experience and Staff is really good and friendly as well as they provide really fresh veggies and bread.

Customer service was very good, the was polite and they made my subway exactly how I told them. All the ingredients were fresh and the store was very hygienic.

Hey staff, please concentrate what customer orders. When we ordered, they mislabelled, not wrapped properly. Food was tasty though.

I eat here frequently . Staff and service is excellent

Pathetic service by poojan and I asked for 6 inch bread please check the photograph does it look like 6 inch? and literally when ask for every veggie so he just threw lettuce to fill up my sub. and i had to ask three times to get the sauce seems like he was ignoring me.I will never go to these place again.

Good subs & open 24/7

Awesome

Try going to the other 24hr location in Scarborough. The guy started microwaving my meatball sandwich and my partners bacon, and hadn t told us the oven wasn t working. A heads up would ve been nice so food wouldn t have been wasted. They microwave the soup as well so try your best not to get that unless you want food poisoning.

Went in at lunch time and asked for the restaurant to prepare 9 subs, all hands were on deck. I was out in 15 mins with great service! Thank you!!

Horrible!!!

They don t take the coupons that come in the mail. I will make sure to always avoid this location

The new guy is very bad beheaviour

Visited the place, Staff was full unprofessional and not having sense of greetings a family when there is a kid is there. Need to stay for 5 to 10 minutes, in an only standing person in the line, every time and wait for a person to help with the order, also he is not understanding what we need. In my order they prepared the subway without any proper staffing. just veggies and sauce. After preparing the sub the lay went away and ask other person to do the remaining order. Also, we order feet long sub but they charge separate sub 2 X half sub. Ideally it should change 12$ but because of their mistake we need to charge 20$. This is not recommended for any one!

I usually get subway at least 4 times a week and this particular store charges 12:99 for a rice bowl where it is only 10:59 at nearby locations. The avocado was black in colour and the veggies looked so bad and tasted yucky. Worst location ever.. Please don t get food from here if you re reading this review. I feel better now after writing this review

Terrible service, will never return. 1st, the server never had a hair net on and her hair was all over the place. 2nd, she tried to rip me off by charging me more than was posted on board, her responce was prices went up I explained to her Im only paying what is posted. Be careful if you go. 3rd, delivered flyers not acceptable there. WTH I love across the road. BEWARE when going to this subway. Never again..

Havent been to this location since Subway dropped sub of the day deals. This used to be the go-to place when you had a craving for subs. I was nosy so I went for the first time in over a year. Prices went up and quality has gone way down. What a shocker! They give you some lettuce and a few slices of tomatoes and you constantly have to ask for more. There was a brown guy not making the sandwich staring at you the whole time. Creepy much? And then the girl who made the sub charged more than what was on the menu board. When asked why the prices were different she said the prices have gone up. So, in a span of less than 15 minutes that I was there the price shot up? My curiosity has been satisfied. Needless to say I wont be coming back to this location. Folks, consider yourself warned.

Good food. Service was slow today.

Very rude attitude. Specially for large order. Come people, I am paying for the sub. I asked for couple of modifications to my sandwich as I always do at all the location but this location is worst of the worst. They clearly were not interested in making good sub. There was some stuff in my drink glass. I asked to replace and the lady literally cleanned the glass and slam it to the desk. Youre not giving me for free guys. Im paying. Charge extra if you want but give good sub. THIS IS THE WORST LOCATION AND WORST CUSTOMER SERVICE IVE EVER RECEIVED IN ANY SUBWAY RESTAURANT. CLOSE THE LOCATION OR CHANGE YOUR STAFF AND HIRE MORE TRAINED PEOPLE.

Good

Good customer service

I forgot a few things but it was still good

Staff is worst.

It was so good experience over here with Sankalp.We went there for the first time,it was closing time and door was locked. Sankalp was in car , he saw us and come out to help us . He opened the door again and gave us so satisfied service. We felt so good.May god bless Sankalp.Thankyou so much

Fresh food and friendly staff.

It was very unpleasant experience. It was Wednesday and I ordered 2 Wednesday special combo and the guy punch regular price. And he thought I dont know about it. And acting like he was serving great service. I will not visit this place again.

Our go to location! No issues would recommend

I came in on Friday night at 11:50pm just in time to get the Tuna sub of the day. When I came in, the worker was cleaning and replenishing the ingredients, and asked me if I could wait 5 minutes. I told him, sure, but that I wanted the Friday Tuna sub of the day. He says no problem . He then takes his sweet time and is finally done after 10 mins. He makes the sub and tries to charge me regular price because now it s after 12am when I fully told him before that I wanted the sub of the day as Tuna. Unfortunately, all the workers there are unintelligent and incompetent. They couldn t understand that this was their own fault for taking too long to clean and complete my order. They refused to change the price to sub of the day, so I let them throw it in the garbage and walked out. Also, the ingredients they use are not as fresh as other locations. Glad I dodged a bullet. I will never be back to this location.

Staff is friendly, quick. Food is good! Convenient hours, and they even have cookies late night :)

Sub is always my favorite and it is always great and delicious .

Would have given 0 if that was an option

Does not accept coupons for all sandwich. This is the only one subway I have seen like this.

I ordered through ubereats and they forgot to add the cookies that I ordered. I got the refund for the cookies and they apologized, but I won t be returning here again.

Fresh breads every time!! And employees are very friendly.

Being a student makes it easy to manage time and work, today I didnt have time to make my own food, so randomly on my way to work I saw this subway and walked in, there was a bit of rush, but the staff managed it well and gave my food in just 5 mins, everything was just perfect and it was a great experience along with a good communicating staff. Very glad that I visited this one.

This the quantity they are providing

I went in to order a meatball sub. After waiting in line for 10 minutes while another customer was served, I was told they didnt have any. I decided to order the new crispy chicken sub instead, they were out of that as well. How can you be out of food? I had to drive to another subway 8km away to get my original order.

I often visit over here great Service

So first of all subway is providing coupons as marketing strategy or idk what it is. We went there with coupon to have chicken because we only eat chicken. The owner specially for this location is having special menu for coupons. Coupon has nothing written on it that only turkey or tune would be given to you. I mean i would report this thing to headoffice that why do you guys provide coupons when some owners from your franchise are being so partial with people eating only chicken. I was there at 1am in night after work to have dinner and this is what i get to see. This is insane. And the guy there is using the same knife for bacon sub for chicken sub and every other order. This is food contamination. I mean what if we dont eat bacon and you are actually mixing up some part of bacon in my sub. I am disappointed with this subway location. I wish i had an option to give 0 ratings for this location.

Ordered online through the app and didn t get all of the sauces I ordered.