Taco Bell in Scarborough

I have come almost every day for a week and a half for the grande beef nacho box. I always get extra sour cream and extra cheese sauce. When I come during the day its made to perfection. For some reason Tuesday and Thursday night of this week it is made wrong and with no effort. Tuesday there was lettuce on it and it doesnt come with lettuce. Then last night there was no extra sour cream or extra cheese sauce and when I complained the cook refused to do anything and made the cashier remake them, putting her behind on helping the line and people were complaining. I find this completely unacceptable and I will be coming in to speak with the manager. Thank you to the cashier, shes a sweet heart and knows my order as soon as I walk in.... But to the chef Im extremely disappointed and wont be coming at night ever again. The manager should really be quality checking his work.

Dirty, Horrible staff and service Small portions and stingy on sauces Food

Have been here 2 times and both times extremely unpleasant service. Placed a mobile order and they proceed to ignore the order. And when confronted about why mobile orders aren t even taken a look at they completely ignored me and walked.

It doesnt matter if I buy from drive thru or walk in the place , they always fail to put everything in the bag,and I realized when I am at home, Food

Navdeep that took our order was very professional and he cares about his costumers! I was very happy with the way he treated us!!! I don t usually ever leave a review for fastfood orders but he did deserved one.

It s Taco Bell

Cashier did not know anything about customer service. I simply asked for some extra taco sauce and the cashier replied Seriously, you want extra sauce!? I was in shock!

Great Food friendly employees

Customer service terrible

This place is very dated, but if youre looking for something quick to eat and go then make sure you takeout dont eat in. Bathrooms were a mess upon arrival.

Nice workers! They deserve a raise

Amazing staff

Thats my first ever time getting something from taco bell. Navdeep took my order and he was very welcoming and i had a particular dietary restriction and he took me through all the menu items and I believe he is very knowledgeable and did a great service to me and the customer behind me as well Dietary restrictions: I follow a halal diet

Not the best, food was not that great. Service wasnt either.

It is always a great break in my day. I love the food and the great staff.

I like these KFC taco bell combo locations. Chicken and 7 later burrito for lunch that day

I love taco bell. I cant lie about that... I cant justify the prices anymore. Its $4 for a small taco. It barely fills you up at all. I just wish it was more affordable for what you get

I like the service

cant believe they are starting to ask for tips

KFC was great

Great food Wonderful service 10/10 on my dining experience Food : 5/5

Great but cant afford the food anymore $15 for two chicken tacos and fries. Come on head office, Need I say more Kid-friendliness: High chairs and no caress Wheelchair accessibility: The bathroom might be a bit difficult

It was drive-thru, so not much to say and I got Kentucky Chicken, not Taco Bell. Thanks.

5 tacos for 10 dollars great deal

This location is busy everytime I come here. The food is not bad but service is bit slow

This was a KFC/Taco Bell. The cashier was very abrupt and not well organized. There us one cash for KFC and another for Taco Bell. Seeing as I was ordering Taco Bell I got in that line. I stood there for about 5 minutes and I leaned over the counter to ask a question did I get acknowledged. I was told she was taking orders in the other line only. I feel a sigh should have been posted saying other line only please or something to that effect. Another person with me was ordering KFC therfore received her food and was seated before I even placed my order. It is a self serve soda counter a several of the flavors werent working. The bathroom was dirty and unkept.

5 stars just for the server being so nice and friendly

Great taco bell

The wait is way too long, not trying to sound ignorant but some of the employees who were taking my order didnt seem to understand English well, as I had to repeat the order like 3 to 4 times which is a bit frustrating.

Nice place. Drive through lane is a bit tight.

Good food and easy to get too.

Tried the new fries they have as Fries Supreme and they were alright. Decent service and a nice, relaxing dining atmosphere here. One of the nicest locations.

Amazing food,workers, and vibe. They have a deal on Monday buy one taco and get one free. My recommendation.

Loved the food, but under staffed and no soap in the washroom

Friendly staff and good food!

Always a great time.

*Read If You Have Allergies* They should have their franchise stripped off or the employees need to change. My recent visit left me extremely disappointed. I stopped by on a Monday afternoon and placed a simple order for a single cheesy bean and rice burrito via the drive-thru. Surprisingly, there was no line, and only employees were present inside. Keep in mind no other orders. However, my order turned out to be a beef burrito instead, even though I had clearly ordered a bean burrito. This mistake is concerning, especially since allergies could have been a serious issue. The decline in quality is disheartening. Dietary restrictions: They don t follow it. Be careful.

Basic Taco Bell. Service was friendly.

This feedback is Just Navdeep. This guys working really hard. Hats off to his service even in most busiest times.

Love their big box.

The best KFC quality in my dictionary.

$50.00 bags of mush, gross, never again. Fries supreme are edible....

Supreme fries were dry, crunchy and extremely salty, beef chalupas were good as usual.

Friendly staff, food was made fresh to the dietary restrictions.

Good food and clean place

Highly recommended.

I tried the new chicken bacon chalupa, it was alright, probably wouldnt get it again. Bogo tacos on Mondays are still going on so that was worth it.

Taco Bell Menu is hidden off to the side. Difficult to read when trying to order.

Great food. Had mud butt later that day.

This place is dirty and gross. The bathroom is disgusting.

Very friendly staff, she takes my order and remembers me. I visited the drive thru at 6:10pm Tuesday

I love Taco Bell so much but I m introverted so I have a hard time talking to new people. The cashier noticed that I was really nervous gave me a whole pep talk and even gave me a free drink :). I think his name was like navdeep or something. Go say hi to him.

Food took long and looked like this...

It took them 30 mins for taco when ordered from app

Perfect

Taco Bell always hits the spot!

These slow minded people always forget to give hot sauces every single time i order from them , even after adding them to my meals. Its common sense EVERYONE gets their hot sauces for tacos. If you cant follow simple directions and read then you shouldnt work at a fast food place. Get a job where you dont gotta use ur brain. Like a line worker. Something as simple as following a list that is infront of u and getting it wrong baffles me and ruins my food. Get your stuff together and learn to read .

This is by far the worst Taco bell Ive ever been to. I spoke English when ordering my food and I had to repeat my order 3 times. They didnt have any kind of Taco sauce. I ordered 4 soft Taco Supremes and they all had no sour cream. This is not Taco Bell but some kind of joke that makes tacos. I will never eat there again or anyone I know.

I always go for taco supremes.. Lady have generously when I asked for hot sauce. I take 1 per taco buddy

Kennedy KFC and taco bell was really tasty and fast. Friendly staff as well. Nice to get some fast food quickly on a sunday afternoon.

No customer service skills what so ever. They do not know how to talk to people. Wry rude

This taco bell always seems to take forever to handle online orders, never has certain fountain drinks. Maybe taco bell just going downhill, but this one really isnt great.

Manpreet was very excellent with her customer, she was pleasant from the get-go. Keep up the good work Manpreet!

This is one of the worst locations that I have been to in the area. I ordered bean burrito 2-3 times & it s never fresh. The bread and ingredients taste like the left over from the night before. Extremely disappointed & will never ever order from here again!

Amaze

Crunchwrap supreme .. they put cheese on one side and meat on the other, the crunchy tortilla was soggy and they didnt bother to close it properly. Worst crunchwrap supreme ever. I went back to tell them and they they shrugged like who cares ... I care .. and Wendys is 500M up the road .... I will not go back to this joke of a taco bell.

Had a couple bean . Not bad

DO NOT ORDER ONLINE!!! You will be scammed. When items are missed, you do not get refunded, you get ignored. I tried many times to have this issue sorted but was told lie after lie. The quality of customer service is equal to the quality of the food . Staff were incredibly rude. When I went to pick up my order, I was told it did not exist. After a few minutes of back and forth with the incompetent staff member, they finally found the order. It was missing items, but nothing was done about it. Taco Bell also makes it very hard to get in contact with head office for this very reason. They really don t care.

Lately they make mistakes more often than not. Tacos are not filled as much as they should be.

Very poor customer service by manager very rude I wont go again

Basically once a month or so my SO and I order a party box to share we went to order at this location and the lady was very rude kinda shrugged us off at the window and they didn t even put the tacos or anything in the party box (hard tacos) they instead got this giant bag and dropped everything in there all the tacos were broken and had no hopes from the beginning as well as there was hardly any beef in any of the tacos. Do not eat here they are rude and they are cheap on ingredients (shells tasted stale as well) I ve been here many times but today is probably my last time. We even called to let them know about our experience and they just kept putting us to voicemail. Never. Again.

Tacos for all your covid overeating needs :)

Its not really a taco bell. Its split with a kfc and it seems just to have mostly kfc items and some taco bell

Well, there is no option to select 0 stars!! I order vegeterian food from taco bell everytime. For the past atleast 5-6 times they have been messing up my orders and giving me beef instead despite requesting multiple times to make sure that it is vegeterian. I live away from the store, and usually pick up from drive thru and they don t even put receipts in the bag. No luck ever trying to reach out via call either.

Alaways friendly staff

Its Taco Bell, it is what it is. My problem with this location is that theres really no menu up anywhere. Sure, if you want KFC, everything is up on the boards, but only 4 or 5 combo boxes are shown for Taco Bell...so, unless you eat there all the time, you have to ask if they have something before you order each item.

Very fast and efficient service here! Love it!

The drive-thru is for KFC and Taco Bell. Expect to wait 20 minutes to get through it during busy times. Taco Bell has removed the Meximelt from their menu. Id have preferred a price increase! The same actions and ingredients are required to make a Meximelt and a soft taco!! Beware, they no longer sell the Crush slushy drinks. This makes no sense to me.

Long line up at the drive through around dinner time. Surprisingly this location has never made me sick from their food.

Got more for my dollar when l went after 9pm that was not bad at all.

I always order with them, and I live with two other roomates. We usually eat a lot so our orders are nothing shy of big. Im very thankful that not only is it always delivered in reasonable times given the extent of the orders, but the orders are always followed to the letter. This can only be the result of a great combination of both staff and management. Been a client since May 2020, and hope to always order from there whenever possible. Thank you so much for your diligence and care. Stay Safe!

Great place for tacos obviously! Also, there is a KFC attached to the Taco Bell. This means you can order things from both restaurants.

Gave us extra sauce and really nice workers :)

Kids like the food here.

Only take 1 item but too much time

Place is so clean and not crowded. Love those tacos

Love the service and that they listened when I said just beef in my burrito lol

took almost half an hour in the drive through

Drive through felt dingy, but service was adequate. Not the fastest, but I had a big order. As what is expected of a Taco Bell Inn terms of quality of food, but seems more expensive than I remembered a year ago.

Its Taco Bell, who doesnt love Taco Bell? Get the meal for two or at least get supreme fries.

Ive been coming to this Kennedy Rd location in Scarborough for many years! They have great customer service and the food is great!

Ordered a large order of Taco Bell meal on May 16. Had to admit, even though my order was slow, the sales ladies were as courteous honoring my set of coupons (even though the fine print wasnt clear about the deadline). Great tacos and burritos!

Food was cold. Didnt like it

Decent Taco Bell / KFC with a drive through.

Very slow drive thru waited over 14 minutes yes it was busy but they should work faster when there are an army of employees not just 4 or 5 most are busy chatting this one particular lady with glasses has way too much attitude and asks on the speaker How will you pay cash or debit at first I ignored it thinking maybe she left her mic on and is serving a walk in customer, but then she asked again.

Question for the staff, do you sprinkle the ground beef?

The intercom at the drive thru is old and poorly functional. The only drive thru employee with good service is the young man. Its almost impossible to get my order right on the first try again unless the guy is working I wish I knew his name

Regular ol taco bell, this one is combined with a KFC

Grated things are still getting back to normal. The staff was friendly. Add onto that the fact that it is Tuesday ( Toonie Tuesday ). However, as we were waiting for our food, customer after customer kept coming back because their order was incorrect. Further, our hard shell taco shells were stale, and lacking on toppings. Not an enjoyable experience from this location.

I came in expecting to be able to dine in considering the province allows dine in in a limited capacity. Also since when is there no chili burrito combo? I got it before and its not available now?

love my taco bell...getting expensive though

Was much better than I remembered

TERRIBLE. i was stuck in the drive through for 25 minutes so i backed out and decided to go inside and order. EVEN WORSE! 40 MINUTES! get more staff.

Typical service. Not bad.

Good people and service

Sometimes this Taco Bell it is a hit and miss but today they stuff my crunch rap Supreme very well .

The drive through at this location is always long, but the children enjoy the food here!

Taco! Taco! Taco Bell! Good eats for cheap!

My family loves this location, Food and service is great.

Got some serious diarrhea and stomach pain, its from the ( DIRTY OIL and the RE FRYING the chicken to make look fresh again), wont be coming back to this location its scary

Drive through wait times a little long, but otherwise good

Quick service.

Hey! Its cheap. Not much else to say.

Great service. They serve your food with a smile and will ask you how was your day which in my books a good customer service

This a traditional haunt for my daughter and me. We always come back because the food is good, price is right and the order is always fast. We will change up our order and the restaurant is always happy to please. Never had a bad order or even time. Highly recommended! Enjoy!

Everytime i order from them its a disappointment. Its been years since ive ate here. I decided to give them a try. -soft taco - was DRY, tasted awful. -fries supreme - it was just sour cream, no onion, very little meat. And a tiny dab of nacho cheese.

Nice!

Good food but extremely long wait time for drive through..average 25 min recently

It is fast food - but its tasty and sinful.

Closed way early with people inside just didnt wann serve

This place is so slow. The floors had pop spilled all over the floor, you can tell it been on the floor for a couple of hours. A couple times my shoes almost came off. Someone should report this place. I didnt see any cleaners at all.

I placed a uber order. I just wanted to ask for no tomato and no sour cream on my tacos. But there was no option to do so. So I called the store right away. The phone rang and the answered only to hang up right away. I heard background noise and the the call ended. I called 2 more times only to have my calls cut two times in a row. So I had no choice but to cancel my order. Waste of my time.

This location gets busy but quality of food is great! This is a kfc/taco bell so you have the menu for both!! We find that the take out is quicker then drive thru in case you were wondering.

This place has gone down hill over the last year. The last 3 times Ive ordered my order has been wrong, either missing items or done incorrectly. How do you forget cheese on a taco? Ive started going to the Taco Bell at Lawrence and Birchmount, they are much better. Drive the extra 3minutes, you wont regret it.

The brown girl with the glasses working the cash on Nov 8 2020 7pm was quite rude. She had put my drink inside the bag (can) which is the first time I was given can instead of the other drink and when I unknowingly said to her I had a drink for my order she said in a very rude condescending manner that she had put my drink inside the bag.

Robbed me if my main course. Double check ur order.

This place is to slow.

Frequently messing my order.