Taco Bell in Scarborough

I ordered food online the other day it gave me a bad stomach ache and woke me up at 2 am. 2 and a half hours later Im still in pain

Horrible horrible. Do not bring ur children here unless you you don t mind them listening to music with all kinds of curse words. This is not the night club. Play regular music that is pg rated

Its Taco bell. Food is alright, but the service has been improving over the past few months. Keep up the good work

Service is horrible. Very rude, every single time. They also fill the tacos with lettuce and BARELY any meat. Ive given this location MULTIPLE chances, and they get worse every single time.

You dont know what kind of people are coming in the door the foods okay the service sucks what are the things they dont tell you even though it says online theyre open to a certain time they close at 9:00 for going into the establishment Kid-friendliness: Yeah theyre kind of kids smile at them and whatnot

Why u alway run out-of chicken wings your KFCman

Ordered chicken soft taco combo, cheese sauce and chips instead of fries. Omg, soft tacos were tasteless, chicken, cheese & lettuce. NO onion, tomatoes or cilantro? Chips were stale, horrible experience, save your money, Taco Bell in Ajax is excellent, try them for sure!!

Few things: - Door glass was dirty with fingerprints. The tables were not clean- by the washroom near the back corner there was dirt.- Presentation for the food was sloppy/messy. -Chicken or beef chipulas was not crispy it was softs and not even labelled so I could not tell which one was beef or chicken until I went to eat them. Also got popcorn chicken and they forgot to give the sauce for it.The manager heard the feedback and acted up the feedback I provided. Maybe it was the wrong timing. However, I spent 37.00 I barley had to give this location a try. I asked them how do you view your store and would you eat this if it was presented to you in a sloppy way. Manager explained to me they had a rush so the food didnt look appealing. ok Granted. Manager said if I saw the food was not looking great I should of took it back. But why not get it right the first time? Then you would not have to waste product. Presentation of food should look like you want to eat it. Also check you order before handing them out. Looks appealing to the eye. The only thing that looked proper were french fries from KFC. Customer service was great they heard what I had to say and understood. Parking: parking not the issue. Presentation and being clean by bussing the tables and also check your orders make sure its accurate.

Update your hours so people dont waste time and gas to find out you are closed. Apparently Google has the wrong hours. Closes at 10, not 11

I love going here around lunch time on weekdays it s packed of school kids had to wait a little to sit but the entertainment is top notch

I mean, its Taco Bell...you pretty much know what youre getting yourself into. The people taking your order are pleasant, and theyre fairly quick. The Hot Wings and the Fries Supreme are faves of mine!

Somewhat rough area and orders go wrong 20% of the time. App and Uber both say it has regular Mountain Dew which is incorrect. Otherwise, they do make an effort, I just feel management doesnt care highly and that reflects.

It was slow service, food was messy but good

The vibe is so off in here. The manager is always mad and cranky mumbles while asking what sauce you want. You can just tell the workers arent happy. The food sucks. Stingy with the topping the fries are almost bare on a fries supreme. Same with taco toppings. The fries are super salty. Not the best taco bell

Perfect Drive Thru experience keep us the good work guys

Fast food in Toronto is a joke, the management/owners tell there employees to sprinkle a pinch of diced tomatoes, not normal serving. Cost saving on something so small. Tacos don t look the way they promote them. Ask for hot sauce and they don t even want to give it to me.

Hours say open until 11, but the man inside ignored me while I sat at the drive thru. I tried to go inside and the door was locked.

I saw the low reviews & didn t think it was possible for Taco Bell chain to taste different so I came here anyways. I was wrong. We ordered a few Crunchwrap supremes & fries. The crunchwraps were on the flavourless side. Which was really sad for me bc I don t have these often but I love the taste usually. These were so bland dry and bread heavy. The fries were very different from Taco Bell fries. These were very yellow, harder, chewyier and had an almost stale / sweet after taste . I will not be going here again.

Went through the drive-thru I Did not get what I ordered. I trusted that my order was complete. I was too far to go back. They also did not give me a receipt. The food was not prepared with care. All the lettuce and Chese was out of the soft shell. Its sad that the owner or manager does not respond to the reviews being posted. KEEP UP THE INFERIOR WORK AND SEE WHAT HAPPENS!! ( Will shut down)

This location needs their manger to work on how they talk to their customers. Blaming the customer for not being able to tell two tacos that are almost identical apart when the menu doesn t indicate they are different is wrong!

The new brown drive thru guy is great. Listens and gives hot sauce as requested the other females act like the hot sauce is taking their first born. Cant eat tacos without fire sauce people. Order online for perfect picks. And great deals. I go here every week. Chicken soft tacos, doritos locos perfection. Bonus KFC twin order available in drive thru cant go wrong. Its all about the workers. And following requests. This store is better than most.

Ordered from Uber and received half of our order and tried to call and line is busy for 30 minutes, I gave up. Ridiculous attention to detail. Will never order from

they are too busy doing skip orders to take orders from customers that actually took the time to come in. i left after 10 minutes of waiting. oh and there was no other walk ins other than me at 7:45 on a friday night. i would give them a zero but i cant. Parking: lots of parking should have been my tip not to go in .

Staff are extremely dishonest, be careful. Bought tacos on Taco Tuesday, but they charged me regular price even when I inquired about the sale. They didnt include the receipt either. After checking online, I returned to them and asked another cashier (initial cashier called her), she acted like she hadnt heard of Taco Tuesday either even though it was advertised on their web site; I showed her my phone and then she miraculously remembered, Ohhh. She then proceeds to give me incorrect refund (short-changed me)... wasnt worth dealing with them any further. Very disappointed with this location after frequenting for years.

One star until they bring back chilli cheese burrito combo. Its been a stable for years and they took it away for no reason.

I went to the drive-thru around 10 PM and was informed they were closed, even though their posted hours state they close at 11PM. I pointed out the incorrect hours to the drive thru attendant and was both told Google and the tacobell.ca website were wrong. I asked about the front door sign which also says 11PM closing time and was given a blank stare. If there was an emergency or staffing issue which resulted in an early closing that night, it would be fine and understandable with the current employee shortage situation, but to say ALL the posted hours, including the one on YOUR front door are incorrect is nonsense. I went to the Ajax location about 20 minutes away who were open for the correct hours.

FIX YOUR UBER EATS MENU. A bunch of your items are setup incorrectly because you have multiple/missing/sold out items that are required.

Actually went into the location to order and some kid named Liam (asian dude) prioritized taking a drive thur order over mine as i m standing in front of him then had the audacity to say to my me that taking my order first was not his problem. Well it s a problem now and VERY HORRIBLE CUSTOMER SERVICE!

If you want your order wrong and ketchup instead of fire sauce you came to the right place.

Whenever I go to Taco Bell, I never expect too much so that I wont be disappointed but this Morningside location cant even deliver the basics (good food and customer service). I placed an order online to try and save time but it ended up taking more time thanks to the cashier, Liam. When I arrived, there was a long line of customers but then I saw a sign for online pickup. There was 1 guy in front of me and he got his order without any problems. But when it was my turn, Liam, completely ignored me and kept on taking orders from the long line of customers. If I didnt interrupt him, I would have still easily been waiting for another 10 minutes. Terrible customer service!! My food was already cold when he handed me my order. The soft shelled tacos were already sticking to the wrappers and my fries were spilled all over the inside of the bag. And my fries supreme had almost no meat. I paid an extra $1.35 for just sour cream and tomatoes and just 1 teaspoon of each. I asked for my order for 6:40p but got a text message at 6:54p saying that my order was ready. Whats the point of the text message if its gonna be 14 minutes late!? Horrible experience! Never again!

Went to this location for supper today. Ordered the Doritos tacos and upgraded my fries to a supreme. Got home with my food, opened up the fries supreme and there is almost no meat on the fries. Maybe a fifth of what you get in a taco. I would have had to eat one meat crumb in each bite to make it last. I went back to the restaurant and while I was talking to the cashier about it the two duty managers are standing back and watching. Neither would approach me to solve my issue.. I told them they could eat it. I will never return to this location. No pride in their service and no customer service skills at all

Good cheap and unhealthy when you just feel like grease.

I recommend you to try tacco bell

Never has a restaurant been so consistent... at messing up orders. Tonight for example, I ordered a cheesy gordita crunch and somehow received a crunchwrap supreme. Thought I would give them another try 3 months later ..this time the food was uncooked and inedible..its unfortunate I cannot leave a new 1 star review

Even though the reviews are bad, I wanted to try food in their store and it was the worst customer experience Ive ever had. The lady in the front has a grumpy face all the time. think her name is keerthana She doesnt know how to greet people. if I ask for something I dont know she makes faces. She doesnt know how to deal with customers and once my order arrived there was a mistake and I asked her to substitute that with something else and she replied in a rude way. Worst employee of KFC Taco bell. If at all KFC cares about the reviews of customers please take action.

One of the fastest drive-thru places Ive been to with friendly staff who will help modify the toppings to suit your needs. Vegetarian options: Beans as the main part of the meal Dietary restrictions: Just let the staff know Parking: Tons of room in front and to the side of this building Kid-friendliness: Small portions Wheelchair accessibility: Has a ramp and handicap button to open the doors

Used to be better

closed at 11 says it closes at 12

Got cheesy fries but they put the fries in a bag and the cheese in another container. Thought it was a mistake and went back and asked about the box. They said they do not give the box anymore and gave me one after I came to the drive thru window again. If Im paying for cheese fries, I expect the cheese to be put on top of the fries already. Might as well make the customer cut the potatoes and fry it at this point.

Love toco bell really dislike and unsatisfied with this specific store ... the food is never done right ... my fries supreme is always dry and the tocos are half empty compared to every other location. Usually mssing an item or sauces. Never consistent.

Cheap eats!

Closes before 10, even though listing states 11.

Good food!

Saying this is the worst taco bell Ive ever visited is an understatement

Taco Bell yummy!!!!

Eat too much of this stuff. Filling and cheap

Only came here once, around 12pm before the lunch rush. No problems with ordering or the food.

Long drive through lines, ended up having to go into Taco Bell to order at the counter-it was much faster

This branch USED TO serve great fresh KFC & Taco Bell fast food. I tried it again and nothing has changed, it got worse! I ordered steak burrito very disappointing, hardly any meat! KFC worst condition, I was promised fresh cooked chicken instead l got a very soggy dried up chicken! COMPLETE WASTE OF $ DO NOT BUY FOOD HERE!

The food was good but my had hair in it just be careful.Or go to the McDonald s across the street. And presentation of the food was disgusting I will never buy from this Taco Bell ever.

I know alot of people may not like taco bell, but its a staple for me. One hard taco and a chicken quesadilla =

So rude. Was in the drivethrough at 9.50. Got up the order part at 9:59 and they told me they were closed.. and then were just literally rude when I tried explaining that I had been in the drivethrough for 10 minutes. Youre not fully closed at 9:59 let alone 10:00 on the dot. And when you close a drivethrough you put pylons or something infront of it. Theyve done this before when Ive gotten there at 9:40.. meanwhile google also says they are open until 11

Event: Sunday Oct 1, 2021 Order #666 8:25PM Ordered online to save thought I was saving time received text confirming it will be ready by 8:50pm Got to location early so waited in car until I got the message that it was ready 8:49PM got message it was ready Went in, no one greeted me so I called on someone and asked about my order. Person went to the computer, fiddled around and told me in a couple minutes I found that strange since I got a message saying it was ready. Nevertheless, I waited. time goes by, other customers came and went, I started to wonder. They even started to close; staff was going home! location closes at 9PM Once again staff went back and forth and no one bothered to ask if I am taken care of. so decided to ask again, this time another person. Staff looked and there was my order, sitting waiting to be picked up. It was there, all the while getting cold. Worst I had kids waiting. 9:18PM Left the location! what I can t understand: 1. What did the staff do the 1st time looking for my order? 2. Why not ask customers if they were helped? More so when they were closing and I am the last man standing? Would it not occur to someone that this person has been waiting for some time? I don t mind one-offs, but this is not the 1st time this has happened to me a this location. Unacceptable. Also to note, online the value meal for 2, says it comes with two 20oz drinks that is not the case. They would not honor that which was stated on the website, and I expected. i.e. no drinks included. They told me the info online was incorrect. image attached.

My order was # 4 that came with fries. I asked for a fries supreme also. I came home and my sons fries were missing. I called and explained that we are missing the fries for the combo. All the lady kept saying was that the cashier upgraded the fries in the combo to the supreme and it was less money. I dont give a flying cow how much less it was. Acknowledge that you made a mistake and stop telling me I saved money. My son wanted a regular fries with his combo. I wasnt trying to save money. These employees need to go back to customer service training. I worked in customer service for 12 years and the first thing you should do is try to make the situation right.

Safe an clean

When I got home noticed that the taco shells were broke which made it very hard to eat

Everytime I go my order is wrong

Wish i could rate this location zero stars but i had no choice. Don t recommend eating here unless you desire to get food poisoning. Absolutely disgusting. Learn how to handle food properly. To be specific DO NOT any under circumstance eat the chicken or YOU WILL get food poisoning. My friend was sick and in indescribable pain for hours. I have no words.

Love Mexican food.

Never really experienced such friendly staff at a fast food restaurant. Everything tasted great and was fresh.

Fast walk in.

Quick services

Accurate service

Taco bell

Yummy taco

Sometimes I crave Mexican-style fast food. Taco Bell hits the spot, particularly during the COVID-19 pandemic. Drive-thru convenience and social distancing, all in one visit. The beef chalupa is tasty; a soft taco keeps the contents intact while enjoying the treat. Fast and friendly.

Absolutely TERRIBLE service. Not one ounce of common sense between the entire crew on duty. Zero stars or negative star rating would be more appropriate for this location.

Covid they changed the times im walking there 15 minutes before 9 and the lady locks door when seeing me walk very rude

Its taco bell. Expectations arent high. The food is good. Prices are fine. What do you expect.

I go to this Taco Bell like once a week and always have a good experience. the staff is always nice, attentive and they work as fast as they can. my food is always correct and tasty. my only complaint is ever time I go im greeted by 2 homeless people in the drive thru with no masks who stick there face right in my car when I try to order. I know the staff cant do much but I wish theyd get security. ive had some really angry people ask me for change, not food just change and they dont really take no for an answer lol

Worst service ! Horrible quality of food! Do not visit this location !

One of the largest taco bells and best ones

food was squished completely and thrown together with lack of care. order wasnt even right.

Food was good but service couldve been better. Cashier had a terrible cough and kept coughing into her hand and then handling money and handing out the cups for drinks.

Fast service in and out through drive through but its Taco Bell buyer beware

It used to be my weekend getaway spot since grade 7 when it was a independent joint Now it has moved into the mall and I only go there for the fries supreme. The staff a friendly and fast helpful and always ask if you need extra hot sauce.

The lobby, food, and staff were all a little too salty. We arrived late for our reservation and then the waitress never came to take our order. The washroom had poor selfie lighting and they did not offer a mint after the meal. I asked for a pinot grigio and the staff directed me to the soda fountain. Overall very disappointing experience

The lady who took my order was extremely rude. I ordered a fries supreme and asked for well done and fresh fries and she immediately said they are well done without even checking. So I watch them make it and they gave me cold and soggy fries. When I went to ask for a new one she said it s fresh when it was not and throw them away in front of me. Therefore I would say they have no goal to satisfy customers.

Not so bad...most employees uniform dirty and they look tired like seriusly tired at most of the time. They need to change their hand gloves more often looks dirty. Other than this not so bad.

It is what it is ok food ok price

Nice to actually see one of these outside a food court. Getting scarcer, but at the end of the day all Taco Bell food is the same.

Slow service, not very clean establishment

Great

food made me sick

Taco bell is the best

Service is always very slow, very disorganized, dity tables and floors everytime Ive been

Drive thru service is terrible. Took almost 15 mins from time of order to receiving my food. Always send like they are understaffed. Once you get to the drive thru the first thing they say is hold on one second. Definitely dont recommend this location as service is terrible. Bought 2 combos and asked for hot sauce and they gave me 2 packs for 4 tacos and 2 fries

Worst taco bell store ever. Asked for bean burrito got served beef burrito. The burrito was absolutely mess. Also ordered a griller which was not at all grilled and was soggy all the way. Too bad.

Great food, nice atmosphere

Not a great TB

Food always cold Small portions

Not crowded, good service

Very nice place, a little small though.

Quick service. Drive in open after 10 PM for service.

I love Mexican food.

For vegans there are limited options.

Great place to grab a quick bite

Always a really long wait!@

Fairly good

Always drawn to Taco Bell and usual regretting it

Have what I need when ever I need it

Two stars only because I love Taco Bell. The service is awful. The worst drive through in history? When they aren t confusing your bean burritos with beef burritos they are overcharging on them on the load up special. Highlights include repeating your order and being interrupted when speaking or being told they don t have something available, like beans or rice hours before close. Today was special because this guy dropped my food as he was handing them to me and it spilled on the road, didn t even apologize just closed his window. Drive the extra Kms and go to Ajax

This food should not be taken internally.

Fast, Friendly Service!! Our Food Was Hot And Fresh! Delicious!!

Good restaurant, a little pricier than other locations, fast service

Not only did they put beef on my VegetarianMexican pizza the manager lady gave me attitude when I tried to get more hot sauce for the replacement Pizza. Plus the replacement pizza Was thrown together with terrible quality

Service is always slow

When Im craving tacos or and burritos while not being energetic enough to make my own I like to go to this location. Mexican food is not for everyone nor everyday but once in a while its good. Some of their fandangled new products are too complex to digest but cant go wrong with the classic tacos, burritos and cheese fries or fries supreme.

Its ok....

Very slow service

Horrible service.the person at the counter doesnt want to work at the drive thro

It has an average Mexican food which is not really as tasty as it should be.

Ok

Needs more staff, extreme wait times

Friendly staff and good food!

horrible

Everything was great other than the 20-minute seemed a little understaffed

Last week, there was an awful smell, like something died and they tried to cover it up with the smell of oil, detergent and deoderizer. Everybody said, we dont smell anything.

The service is not good,& the one by me always seems to be miissing something in your order, eat at your own dissression,& risk,be careful ,please,

Dont bother going to this location. ESPECIALLY IF ITS BUSY. Especially drive thru This location has consistently failed to get my order right on multiple location. From giving the wrong item to forgetting items. My most recent order they forgot two items, and when I asked for the receipt, I had to ask four times before I could get it because they told me the didnt charge me. Your food will get cold before you can get any resolution as the manager is no help and will fault you. The manager walked away and left the drive-thru attendant to deal with it, who misunderstood me multiple times even though the only thing I wanted was the receipt. They ended up bringing me the wrong order instead. I ended up not even receiving the item because it was just that frustrating.

Nice simple tacos

Awfull

Very good stuff fast service polite staff I will return

Good

Nice staff

Your typical Taco Bell