Lac Vien Express Restaurant in Scarborough

Ordered on Uber eats and they delivered nasty uncooked food that had a strong taste and smells awful. Couldnt even take a bite. I said Im really sick and this made me gag. She didnt even care a lady name Nita. Then she goes on to yelling at me disrespectfully saying bring it now or I cant exchange. How can she expect me to come when Im sick and ordered off ubereats to begin with. Very inconsiderate and terrible food, dont buy. Save your money! Reporting to health Canada and Better business bureau.

They changed ownership to Madame Saigon and now its super expensive. Its more pricier now its like Downtown Toronto prices. 2 springs rolls for $8.50 and the fried spring rolls are not even big. They used to charge each spring roll ($2.50 each) now they make u buy 2 ($4.25) 70% increase lol greed .Pho bowl size are smaller, a large size (their biggest option) is like medium and they dont have XL bowl if your a hungry person or want to share. They give less food especially the Meat and Veggies and give you a bunch of carbs ie. Noodles. They also put the sauce inside mix with food with is unhealthy and hygienic issues. And they increase the price and charge you extra for sauce. Very GREEDY they want more money and give u less food. Workers are over worked and seem tired and no enthusiasm only one female works I believe shes indian decent she friendly and energetic. I wouldnt recommend this pho. Theres better places for better value and taste. Pho and springs rolls cost $30 alittle on the pricey side.

You want quick and solid pho amongst other yummy Vietnamese dishes? This is the spot! I ve lived in Scarborough for two years now and found this gem on UberEats. This is such a great place for a late-night eat. Prices are fair too, considering their serving sizes. Love the drive-thru option too. Highly recommend the house special pho and fresh shrimp rolls. Always hits.

we ordered online for pick up. I called before picking up to see if they give 10% off for cash payment and the lady told me they have 10% off on all payment methods. She knew that I ordered online. When m husband picked it up, they charged full price so I called and asked them why would they give incorrect info. Reply was Oh! only for dine-in there is 10% off as per their website! Now their website doesnt mention done in only! So this is service! As for food, vermicelli with chicken definitely lacking taste, rare beef pho was not raw and got cooked since they put it in the same container as the noodles. And they missed chopsticks. They put 4 containers in one bag and squished the pho, so was dripping. All in all not going back eventhough they offered 15% off.

Normally love this place but today the pho was beyond salty and the customer service was terrible. The server made me feel so uncomfortable and couldn t provide me with the simple items I ordered. Seems like theyre more concerned about the drive thru than the dine in

The greatest pho ever! Very clean store, fast and caring service and very flavourful and fresh food. Nita our server was so nice and amazing. Definitely would recommend this place to anyone who likes soup pho!

Absolutely loved how kind the people are, the atmosphere is very warm and cozy. Me and my girlfriend enjoyed the pho a lot and will be coming back for sure!

Good food and great service :)

Best pho I ve ever tasted in my life holyyyyyyy

amazing grand opening!

A nice spot for lunch

Love this place. Been coming here for years. The food is so fresh and healthy.

Why did you guys shut down

My favorite pho chicken or beef. Broth has great flavor. Only had one problem with many visits when manager told her staff member that I was only allowed 2 small hoisin sauce when I always get 4. She still gave me 4.

Food was subpar, fresh spring rolls had one sad piece of lettuce and rice, very disappointing.

Cheap fatty meat = oily soup :(

Ordered through Uber Eats food is good and comes reasonably fast within 45 mins - 1 hour. Food is good comes with all the fixings and reasonably priced food. Would recommend the spring rolls and Thai beef soup.

The house special pho is really good especially on a very cold day and a sick day.

Great pho and general Tao

Excellent

i like the thai chicken curry, tastes like filipino-style curry.

This is my go-to pho spot. I love this place. I ve been coming here since 2018 and to this day they ve never served me a bad meal. In fact, only delicious meals. The noodles in the pho bowls are cooked well, not mushy or raw. The soup is delicious. I usually get the general tao chicken and cheese wontons(these are so addictive. Sometimes I end up ordering 2 plates). Recently, I started trying their drinks. The lemonade is good but the coconut shake hits the spot. Lastly, the staff has always been nice and welcoming over the years and as they changed.

Hand down the best pho spot in Scarborough! Always a pleasant experience when I drop by.

I found a maggot in my Tofu Soup. That s a first.

Fast service

First time coming here to this pho restaurant, always see this place but never had a chance to try it, always passing by but decided to give it a try and to my surprised it s not bad at all, the soup it s flavourful, good portion of noodle, soup and meat, Very nice staff, menu pretty basic and not much options like other places, that s when you know you re in the right place to get a nice bowl of noodles. Overall will come again if near the area.

The wait staff were very friendly and helpful. The food was delicious.

Worst place, we ordered food from. When I ordered a chicken Noodles, and there was no description at all, and they gave me all un cooked noodles in the box, chicken gravy separate and sauce separate. When called in to the restaurant regarding this concern, they cant do anything and replace with the right one. They should put a description in the menu for a customer to know what theyre ordering for.

Tried to find any Vietnamese restaurant near by me and the google suggested to visit this restaurant. The first impression is they have drive thru service but it is not familiar with any Vietnamese restaurant as I knew. Service and staff s are good. But I only voted pho in this menu. Grilled beef with vermicelli and pad Thai are just ok. 3.5/5

Very clean

I stopped by because I had a craving for Pho and decided to give this place a try! I usually am picky when it comes to restaurants that serve Pho but this is such a nice hidden find! The broth was delicious and flavourful, and the vegetarian spring roll is a bit pricey for just one but pretty good! Great customer service and the staff is very nice! Would recommend!

Food is always good and the service is quick & friendly

Their pho, vermicelli noodle dish and cream cheese wontons are the best! And the staff is very attentive. Good size portions as well!

I have been ordering ONE Pho take out weekly for months without any complaints. However, now they are charging extra for hoisin and hot sauce for ONE Pho take out.....also, last night I noticed the bean sprout portion was very stingy.....disappointing.

Amazing food with fast service!!!

Totally a good experience

Food is great! Place is clean! Service is fantastic..!

Worst ever ! Nothing can say !

I find only a few places in the city offer pho with vegetarian broth so I was glad I found this spot. The food didn t disappoint and was absolutely amazing!

Excellent Vietnamese restaurant, delicious food.

I am not a meat eater so I don t get many options anywhere. So in here I tried fresh roll with tofu and it was good. For the main course I ordered - Stir thick fried noodles with green onion and tofu . Well the taste was bland, tofu was deep fried and was cut in big chunks, which I hated. And for non- meat eaters there are only 2-3 options available. On the contrary their cold coffee was a delight. Service was good and place was hygenic. Vegetarian options: Not many, only 2-3 are available.

Their fresh roll with tofu is good. Stir fried egg noodles with Chicken comes with a LOT of veggies and i mean A LOT. Food was fresh. And quantity is generous. Service was quick. Vietnamese iced coffee had a beautiful kick in it. Might go again just for the coffee.

Cut backs have damped the food choices. Kinda sucks since it was a great spot before. The fried spring rolls notably are not edible. They used to have the best spring rolls. Its too bad. Everything else seems okay at least.

Great place if you crave for some Pho. The portion is good, the staff are nice, the atmosphere is there. Overall, a nice and cozy restaurant. Kid-friendliness: They have boosted seat and high chairs for kids. Besides, the staff will help you set up the chairs for your children.

Very clean place

I ve been eating at this restaurant for years but seems it is under new management lately. Very poor customer service experience there today; I was at the drive thru and ordered plain pho (noodle only) and asked for extra sauce. The lady at the window was very argumentative about providing extra sauce. As you can see in the picture that amount of sauce is nowhere near enough for a whole bowl of Pho. Once my order was served I noticed the amount of sauce provided was still very little so I kindly asked for more. They lady argued with me and in a very passive aggressive manner handed me extra sauce and promptly closed the window on me without any sort of apology or explanation. Will definitely NOT be coming back!

delicious pho Vegetarian options: many

Very clean establishment staff is very friendly. Food is excellent. Highly recommend this place for Vietnamese food. Parking: Lots of parking

This place even have a drive thru

Wonderful experience every time.

They dont miss! Food excellent. My go to spot.

my only place for vietnam pho after i dicover it. best taste and most authentic food. but after the pandemic thing, i find the amount of noodle were reduced, and some of the meat like tendon were gone. basils has to be asked, doesnt come in the plate with the bean sprout anymore. and i dont know why the staffs cant have some common sense when bringing our food. for example, i went there by myself and order 1 special pho noodle, i get one plate of bean spout, i went there with my family, total of 5 people ordering 4 pho noodles, and still bring one plate of bean sprout. weird. but yeah, pho is the best.

We ve tried many different Vietnamese restaurants and this one was disappointing. The food was just average and overpriced.

Great food!

Had the rare beef pho. Very tasty, good portions and good value. Recommended. Food

Clean and service is amazing. Food is delicious. Favourite place to get pho. Would recommend!

When we want a noodle bowl this is where we go...love their beef stew

Great service, great food, and great price. Its a very nice local spot

Really good food ! Thanks

The service is always great here but I feel like the prices have gone up a lot and the food quality has gone down. Dont think Id recommend anymore, unfortunately.

im actually impressed by the Express (drivethru) feature of this restaurant. and the staff was very kind and patient.

Delicious Vietnamese food! Food service is super quick. Atmosphere is not bad. Ive never had to wait for a table, but the place is rarely empty. Kid-friendliness: Since there are often other diners, its not silent, so its OK if kids make some noise too. My kids love noodles so there are lots of foods choices to share with them. There is no kids menu.

Honestly I am disgusted how my order was handled, I ordered food pho tonight from Uber eats and my order came like it s was garbage just thrown into a bag, broth leaking everywhere noodles container open it was inedible to eat and Uber refuse to even give a refund. This is the pics of how I received my dinner. Very very disappointed. This is what my hard earn money bought me. Will never ever buy here again.

I got the spicy beef and it literally tasted like nothing.. no flavour and no spice. I ve had packs of me noodles better and spicier than this.

Creamy and tasty curry, highly recommended

Good food. The wait staffs arent that attentive though. We went there for late lunch with my 2 kids. No changing table in their washrooms. The only place I went without one. So beware to those whos planning to go there with their babies.

Little pricey. Not worth it

Very clean place.

Great and quick service, been here many times but my favourite waitress is the blonde filipino girl. I ll definitely be going here again

Me and my family went to this restaurant for dinner. My wife and daughter order there large special pho soup and they notice the waitress wearing gloves that she was using to clean the restaurant with. Instead of taking them off she decided to leave them on. She handle the bowl by touching the inside of the bowl with her dirty gloves. My wife and daughter were totally turn off from this. I ordered something different than them. I would definitely not recommend this place for cleanliness and not using proper safe handling of foods.

Always great, good portion

Food quality went down. Maybe the owners changed. Even the shrimp had fishy smell. This was my goto place for take out pho. I drive long ways to get there. All the old servers are gone and there are 2 Indian ladies working.

have been to their other locations this one is just as great. flavourful options great service

Great experience. The restaurant was clean, service was nice and quick, and as someone who grew up eating Vietnamese food, youll be hard pressed to find a better pho restaurant in Toronto. Im so glad the place stayed open during the pandemic.

Wasnt busy.. quick and helpful staff

Great patio options and pretty staffs...

Had lunch there for Mothers Day. Food is still good and service is good. Love the Soursop milkshake, house special beef pho and the General Tso Chicken. Will definitely go again.

Awesome cheese wontons and pho. The standard American Chinese basics are great too.

ordered a take out for lunch!! huge portions for that price.. good food!

Very good value and choices for the lunch special Well, that was pre pandemic .... What a shame. No outside patio this year. Some watery bubble tea type of ice coffee instead of real Vietnamese filtered coffee poured on ice. Even had to ask for the privilege of getting a few thin mint leaves to add to my beef pho. What a shame. Pre pandemic, there used to be a great affordable lunch buffet of 5 choices. Never had to ask for mint leaves. Cross this place off my list for good

Pretty good grilled pork vermicelli, but I dont love the super thin vermicelli that they use.

I havent been here since the pandemic started and thankfully, it hasnt changed. The staff is attentive and food comes out quickly. My party of 2 had fresh shrimp spring rolls and we both had Vermicelli, with grilled chicken. This also comes with a deep fried spring roll, so probably could have done without the fresh, but theyre just SO good. All ingredients were very fresh and we were thankful for the friendly staff filling our glasses with water and tea constantly. We will undoubtedly return.

I always buy lunch here because it s convenient, they have the drive thru and it s usually fast. Yesterday, we decided to eat at the restaurant. The waitress was nice and helpful. My regular order is usually grilled chicken and rice with fried egg but this time I changed it to General Tao Chicken, boy was I wrong for this. An hour after, I started to feel something wrong with my belly. I ended up with food poisoning. Fast forward next day, I m still puking and staying in the washroom 80% of the time. This is really bad. Never had an issue with their food before. Maybe yesterday s meat was spoil.

Cozy little place, the pho menu was very tasty and good service as well.

Food was cold. Felt rushed and not very welcoming. Will not return.

Food is good. Prices are fair. Servers are polite. They offer a discount on the bill of you pay cash.

Only had the spring rolls, but I did not like them at all. They were not like any Vietnamese spring roll I have ever had. They were more like a Thai spring roll, and a bland one at that.

Not similar to any Vietnamese places I have tried before. The springs rolls I orders tasted like something frozen out of a box from the supermarket. Dont bother.

My favourite Pho place hands down. If you usually do drive-through, I highly suggest dinning in one time. All staff are super friendly and the food is so amazingly fresh. The from the pho, to their fresh rolls, and ice coffee, everything is good. Highly suggest!

Good Pho and Vietnamese dishes.

Good lunch size portion

Soup is not an authentic Vietnamese Pho.

HORRIBLE HORRIBLE HORRIBLE HORRIBLE !!!!!! HAD A MOUSE UNDER OUR TABLE RUNNING AROUND OUR FEET !!!! PLACE DID NOT CARE AND MADE US PAY FULL PRICE !!!!!

Taste and good stuff

Update. Been going a long time but today I found plastic in my spring roll. I think Im done. Quite upset after 7 years of going.

I would give it a Zero if I could. I love pho, this was inedible due to the amount of oil it was covered in.

Feel like the owner and/or cooks changed. The pho noodles were soggy and overcooked, dont remember it like this before. I recall first time trying Lac Vien pho and the noodles were so memorable as they were perfectly chewy and well cooked. Soup flavour was alright and it could have been hotter. Quality was noticeably different today.. And disappointing. And unsure if Id recommend it anymore as a few more pho restaurants have popped up nearby. I really liked the drive thru feature though!

Went on the weekend and found the noodles to be soggy or overcooked. We didnt enjoy it like we used to. Perhaps owners changed?

For the price it was decent

great place food an stafff.. I really do enjoy this place I come from up north all the way to Scarborough . enjoy a meal time to time ..

Im a frequent customer to this establishment. Not once have they got my order correct at the drive thru. However, I dont think its the employees fault as the speaker box is in a noisy area. Your better off driving straight up to the window and ordering if no one is in line, or walk in. Excellent potions, but a little pricey.

Average taste

Had lunch from the high reviews however was shocked at the price for rice and grilled chicken for $16.95. Typical vietnamese restaurants will have grilled porkchop chicken and egg for that price Ended up with XL Pho however didnt find the broth traditional vietnamese pho tasting and was definitely not XL Great atmosphere small selection and quite $$$ for what you get

Food is next to heaven. Excellent choice every time.

If I can give this place negative 10 I would. They are so Super cheap and the Pho beef broth is worst then the pre packed box pho. I asked for Chilli oil they gave me 6 satay sauce. When u sit in to eat they act so nice give u everything and mind you its a quarter of the price. You order TAKE OUT FORGET ABOUT IT I SEEN THE OWNER RUN THAT PLACE LIKE ITS THE ARMY. I WILL NEVER ORDER TAKE OUT FROM HERE AGAIN. I CAN MAKE MY OWN CLEAR WATER PHO, WITH A PINCH OF CINNAMON. THANKS FOR NOTHING

One of the best pho places in Scarborough. My family and I like to come here often.

Decent if I just wanted clear soup noodles Broth was really lacking flavour and did not really taste like anything and wasn t a fan of the type of pho noodles they had. Also their house special only comes with three things which is quite lacking compared to other Vietnamese restaurants.

note: I ordered through uber eats and chose pickup here the food was good, and definitely was worth the price! Im very thankful they also noticed our request for no sauces or utensils!

Love this pho restaurant. This is my usual place to go too for pho and other Vietnamese dishes. Since they added the drive thru, it s been very handy during these times!

Always good customer service, helps you with what to order..

Found this place during COVID lockdown in February. Very good customer service at the drive-thru. We go for their Vietnamese iced coffee, crispy spring rolls and well done beef pho soup. One star removed because the iced coffee is always packed with ice!

Loving the drive-thru ability, never had a pho place where I can drive through and they said it was available in 5 mins?! Portion is decent, fish sauce for vermicelli could have been more/stronger, and wished the pho noodles were a bit thinner too. Still decent quick Vietnamese.

Great food, great service!

Food is very tasty and prices can t be beat. U get a lot of for for one serving plus drive thru is a bonus during these covid times

Have had 1 bad experience here years ago, but I have given this place numerous other tries and they have been great. The food is delicious, fairly priced and their drive through option is a bonus. I previously rated this a 3, but they have been wonderful since that one bad experience, so bumping it up to a 5.

Very good flavor and friendly staff.

Love this restaurant so much! The food is ready for pickup so quickly and is delicious! The service is friendly as well!

Outdoor patio is opened (if weather permits) and they do take reservations. Love their food, but there are not too many selections on the menu. Nice friendly customer service.

Ordered fried noodles with beef and vegatibles (it says it will come with brocoli califlower carrots and onions. When it arrived it wasnt what i ordered it was thick noodles with beef and regular onions that are not even cooked and they put a couple pieces of green onion to add colour. $14 plus delivery for something i didnt even order. I would not waste your time. Because they cant read a order screen.

This is my go to place for Viet pho/vermicelli in Scarborough. I ordered the grilled beef with vermicelli and grilled pork with vermicelli. The portion for each dish is filling. Happy they have drive thru, dine in (inside & outside) and online ordering. Staff is also friendly.

they are nice.food is good.i only try special soup.

Good food. Employees were are very attentive and quick.

Amazing food great staff super clean place great service kid friendly I have been going to this place almost 10 years. Cold day hot food Beef satay rice noodle soup will warm your soul. We ll organized Owner.

Nice and clean

Large patio space, good Viet/Chinese food. Theres a drive through for take out. I enjoyed it!

Convenient and tasty! Quick drive thru take out.

Food was amazing. Every thing was so fresh and delicious. Staff was very friendly. Cant wait to go back again soon

My go to fall and winter soup!

The food is no bad. I ordered grilled porkchop and rice.

Well. What can I say. I have ordered 3 times in the last month. 2 of the three orders were incomplete or incorrect. Do I actually have to open the bags and check to see if they are correct before I leave. I SHOULDNT. During this pandemic this restaurant like all, should be providing the best service to get patrons to spend money at their establishment. Stop crying about lost revenue and provide better service. I will be searching for a new place for this type of cuisine. 1 STAR

Tasty food would definitely return for more!

Very reasonable price and the staff are very friendly. Highly recommended. PS. Hope they should have more Pho choices in the future.

Very good pho! And not to mention their General Tao is really good!!

I like it. I went here on a Friday evening for dinner. The restaurant is clean, the staff are attentive and polite. They were enforcing all the COVID protocols. I really liked the hot tea. I ordered the rice mean with Thai chicken curry with fried rice, shrimp tempura, and fried vegetable spring rolls. The food is good. They also offer drive thru. I recommend this place.

Pho and rice dishes are decent.

Very good Noodle soup... busy with drive thru and table service. Will definitely be back to try more deliciousness...

This is pretty cool place for Vietnamese Noodle soup

Good food and fast service

Small pho portions for the price

This is my go to place for pho. Delicious, fast & the staff is always super nice even when they are in a rush.

Came to this restaurant because I was servicing my car at the nearby dealership. I ordered the Pho special and the Viet ice coffee. The food is kind of meh as I can taste MSG in the soup (this unusual sweet taste in the soup base), the soup was relatively lighter in colour and the fact that I kept feeling thirsty after the meal was a good indication of the msg in the soup. The Viet ice coffee was not bad but it was slightly more bitter and taste slightly burnt. Overall, I would give 4 stars just for the service... :P

great customer service, good pho! Nice job guys

Too expensive with the quality of food

Cleanliness: very clean and spacious Food : Limited choices (thats why express), soup base not as good as other pho places. Good portion.

One of the best Vietnamese restaurants out there. I have been going here for many years periodically. Their food is always great and customer service is excellent too. My wife usually eats special Pho bowl while I usually like to eat grilled chicken on rice. This time I tried Beef Stew Noodles. The broth taste was very good. I believe satay beef noodle probably a better option, I will try it next time. Even though Beef Stew Noodles were good but I felt that noodles were a bit less in my bowl. The beef was as big chunks of cooked meat which I loved as I prefer to eat well cooked meat. Last time I had grilled chicken on rice. The chicken was very well made. Portion was good for the price. The staff is very friendly and they truly looked after customers. They checked up on us few times to make sure everything was ok. All the sauces are on the table so you dont have to ask. The place is very clean and well maintained. The washroom are very clean and roomy which is very hard to find these days. I strongly suggest this place for some good Vietnamese food in Scarborough. They even have a take out window in case you want it take out.

Ordered special pho. Soup is good but the beef is so tough to eat.

the servers, victoria, francine, carol, allana were so kinda and amazing. They always asked if I needed anything and they were extremely friendly.

Good pho they also have drive thru pho 1st ever Ive seen

Ordered the bun (vermicelli) with grilled pork and spring roll and it was pretty good! Decent sized portion, good amount of pork, spring roll was crispy. I like how they shred the lettuce finely so that it mixes well with the bowl. Jack fruit shake was tasty and friendly service!

Average restaurant...

Got the beef with the peanut sauce. The cut of beef could have been much better and that would have got more stars. Other than that decent place for a quick meal and the price is reasonable.

They ve changed their house special pho to one size since reopening and stopped including tripe? We ordered four bowls and none had tripe in them.

Had no issues and the food here is especially delicious. Including there spicy Pho.

An odd smell and flavour. Returned the food.

Quite enjoyed my standard chicken and rice

Not bad. Ordered vermicelli with grilled beef and spring roll. The grilled beef was excellent with lots of smoky flavor. The spring roll however was soggy the standard to beat is still Pho Dau Bo (Scarborough) which are crispy and not greasy at all. Also ordered their special pho (P1) but was disappointed that XL was not available for takeout only small size is available for takeout. The pho was on par with most other places. I was happy to see they offered durian milkshake on their menu so I got that too, however it was way too sweet the durian fruit is already really sweet naturally so there was no need to add any additional sugar. Finally I ordered via their drive thru and waited several minutes. My order was carefully packaged with good utensils (chopsticks, spoon, fork, napkins) not the dirt cheap chopsticks many other places give either. Small touches like this score lots of points in my books. Considering you don t typically associate Pho with drive thru I thought they are doing a good job at really making this as efficient as to be expected (trading off quality for speed is something I would not want). Honestly, I just wanted to test and see how good drive thru vietnamese food can be and was pleasantly surprised by the higher than expected food quality. Would visit again!

Perfect pho

Love this place! I order from here 2-3 times per week and they follow instructions to the bone! Price efficient, great value and very timely delivery!

Ordered the Pas Thai, pork and chicken with rice vermicelli & the egg noodles. Everything was delicious!

My favourite pho restaurant. Been going to this place for years. Consistent quality. Food always tastes great and their prices are reasonable. Good staff. I would always come back to this location.

My favorite place for Vietnamese food

What an amazing food experience! Great prices for a lot of food! Full of flavour and taste. Fresh and filling without leaving you bloated from it. Always loved Vietnamese food and this place delivers! Will definitely be going back there... A LOT!!!

Great food and portions. Very nice staff as well.

Delicious food. Fair price.

They have Drive Thru service now!! Perfect for the season and social distancing

Great service. Good food

I love the service. Very nice people providing incredible food. The drive through is very unique and quick. The lady who greeted me was amazing. Highly recommended and will be back! Thankyou for the fantastic pho!