McDonald's in Shawinigan-Sud

They are not able to place their order, one in three times items are missing.

Frankly the fruitopia just tasted like water and poutine sauce, Im not even talking about it

Poor service 5:34 a.m. Wait 20 minutes And make me pass by another car before me So 25 minutes to take my order 3 tanks in front of me

Very good service

Really delicious

Burgers are served correctly

Everything was excellent! Fast and courteous service

Very friendly!

Always received the right order but service sometimes a little slow.

Nice for a stop before going to Shawinigan! Clean and friendly staff

Its not McDonalds for me. Too small and the atmosphere

Are you going to tune into the schedule? You closed at midnight.. then at 10pm.. then at 8pm.. now apparently its 10pm?! We no longer know when you are open!

Closes too early, not fun for those who work evenings or nights.

Very variable, sometimes very slow or not very smiling

Very nice McDonalds and impeccable service very early in the morning with a smile included

The morning gang at McDonalds Shawi Sud, you are fast and welcoming.

Burger made in advance and all crooks of very poor quality does not give you the taste of going back to a McDonalds it is no longer the McDonalds of the times

Small place and closes early 10 p.m. Very kind staff

Every time I have been to this restaurant I have had order errors.

Received my sandwich without sauce, cold, missing a sandwich and we were told that it wasnt their problem that I just had to look before leaving the restaurant... Really nonsense, Ive never seen that in a McDonalds too ROTTEN

Everywhere as an ally

Improvement in order accuracy in recent months.

I went to pick up my order inside, I had mobile order. I still had to wait 19 minutes to get my bigmac trio. It wasnt a rush hour. Very slow service.

Pretty ordinary, often missing stuff in the controls. As much in doordash as in people. They dont answer the phone either.

I find that they have improved a lot in terms of the speed of receiving the order and the products are sometimes very hot, previously they are lukewarm. I cant say that its perfect, but I can say a very big thank you to the young people who go to work every day, so that we can have McDonalds, because there are places that restaurants no longer operate, due to lack of employees. Congratulations to the people who come to work for us.

Honestly the least professional McDonalds Ive seen in my life! I understand the lack of staff but the young people at this place are especially incompetent and disinterested, the service is slow, there are frequent errors on each visit, not to mention the cold orders that have been lying around for 20 minutes on the hotplate that you are served... very disappointing!

Kind and courteous staff. Faster than other McDonalds simply because its usually less busy than the others.

Good McDo

Go get a trio quarter pounder with cheese at 9:00 p.m. and wait 25 minutes in the queue... arrive at the window and realize that its the big party in the McDonalds, the young employees dragging their heels its hard (Im young myself and I understand the lack of employment but we have to show professionalism and were not going to work to have fun, we have a task to accomplish that we can do while having fun) short note to the boss to make a better selection of employees for my part I will not come back at this time.

Hell like service much too messy waiting service at the counter before I could give my order there were at least 7 employees and no manager on the floor or if he didnt have one hes not doing his job so for me its a huge lack can someone be placed in counter service see even two thanks that would be appreciated. Parking: Not much space

This restaurant has improved a lot. The hamburgers and fries are hot and its rare that there is a mistake in the orders. They have improved a lot!

Very friendly staff, good food, very clean restaurant and fairly quick turnaround time!!!

Pretty quick service, order was ok and everything was what it should be and good taste ;)

Poor services.

We have often used the drive-thru at this McDonalds, and the employees are generally friendly and cheerful. Its nice to be served by people who are in a good mood. Its rare that you come across someone who isnt smiling.

The slowest drive thru in McDonalds history and mixed up twice in an order. Discouraging!!!

The fries are hot, and the Burgers too. You can take it from the car and once you get home its still warm. Parking: Normal parking. You can park around the restaurant. There is also a Subway, a convenience store and gas station.

Extremely slow service between 6 p.m. and 8 p.m. inside. The people who eat there go last, 20 minutes of waiting. Terrible.

The employee who served me made lots of customers pay at the cash register and then touched the food directly without washing her hands. Berk!

You are a happy gang, thank you

Service to improve

Great improvement in services, dynamic and friendly team

I revised the rating from 5 stars to 3 stars, so many errors and in 75% of cases there are missing McCroquettes on my orders, if there is an improvement I will review it upwards.

Saturday June 17, 2023, I received extraordinary service. There were a lot of young people there and a surprising amount of professionalism! Their leader even worked with an older brother if I understood correctly and she managed it like her own creation. I recommend this team to work anywhere Parking: The world is going anywhere Wheelchair accessibility: Flat everywhere

Always in a bad mood we always feel uncomfortable taking the personalized option for your menu because we get looked at askance changing the managers would be the solution to hear sacred employees is this normal

Super big and good ice cream!! :)

Best service and super fast with a nice team clean place Parking: Lots of parking

it seems that speed kills

Kitchen floor dirty, fries cold, hamburger not hot

Great services! Smiling and polite staff!

We were arriving from La Tuque, I was really hungry and we had fast service.

There were a lot of things missing from our order.

Courteous employees even showed me how to enter the McDonalds app to get points. CONGRATULATION

Fries too salty just perfect and the burger makes it hard to miss a burger but oh well

Excellent McDonalds

Should I bring my fork or should I go eat one in the woods behind...? Always very nice to eat my poutine very cold

Always great service. I make orders that are not always easy, but each time they understand very well what I want and never make a mistake in my orders! Thanks gang! Dont give up on good work

Never an error except one fork in 1 year and God knows I have been there often in Jesus Christ$

Excellent drive-thru service, always smiling staff!! :)

Good drive-thru service

The fries are cold and the fish fillet is not great either.

Excellent nothing to do with the one in Shawinigan very few false orders very clean the team very smiling and patient to advise everyone

A good little McDonalds, we prefer it to the one in Shawinigan.

I went to get a big mac trio and a double cheese burger around 4:40 p.m. The bread was dry as if it had been sitting on the counter all day and the meat was also very dry. Im sure its been hanging around since lunchtime. I believe that if you continue to serve this type of lunch, you will lose other customers.

Lack of staff therefore impact on the quality of service.

Patient for my order, nice opening of help since I dont know the application... succulent kibbles

Its small but its clean and nice

Very good service

McDonalds is McDonalds.

I went to the drive-thru this morning to pick up 2 lunches, one of which I paid for with accumulated points and the other that I paid for out of pocket. At the first window I pay with my cell phone and the transaction is accepted but at the 2nd window the said manager tells me that my transaction is refused and that she cannot give me my order. I showed her my bank account to show her that it was approved and debited from my account but she never did anything to give me my order. As a result I left without my order and a more than disgusting service and I wasted my time, money and my points on the application for an order never received. Last time for me to go there and recommend this Mc. Do. I am speechless at the service received and the way it all ended.

Fast and efficient service Vegetarian options: Meals for everyone

Quick service but I asked for a signature Caesar bacon wrap without tomato and I had a package with tomato and spicy sauce

I love you very much

Fast service. Few errors in orders.

Inexact time in the room closes at 8:00 a.m. and on the internet marked 9:00 p.m. closing often they look stupid and rude

Fire crew in the morning at the drive-thru!

He

Huge lack of organization... Too often I am left stranded at the order terminal.... To finally start taking the order from the next customer at the neighboring terminal... Tired of waiting for nothing, I go to the window and ask for a coffee We are invited to redo the line to place our order... Laughing at the world has limits buyCut

Kitchen ok service not worse and does not accept the $100 dollars and the atmosphere good but received my meal hot but the potatoes were soft and it lacked cooking.

Quick drive-thru service

Always hot food and very good service

Friendly employees Sometimes mistakes but always correct More application when making hamburgers folded buns, unaligned meatballs protrude a lot from the buns. Hot food! A little more rigor on the plates. Very good coffee!

Very good food... excellent service from the employees for the morning of Tuesday August 31, 2021. Only downside... I would like to refer a friend who worked at this branch, my salary difference between the McDonalds branches is really too huge for a so-called restaurant chain... Seen in several McDonalds in a low radius (region 04) $14.50 per hour below 32...32 hours and over $16.50 while here (Shawinigan) we are close to the .minimum.salary!!

Service au drive pas très bon ces pas la premières fois que jattend sans être servi au 2 iwm drive 3 voiture en avant de moi jai du passer directement ma commande a la fenêtre et la je me suis fait engueuler pas moyen de mexpliquer jétais en tord davoir pas commander a la borne il étais 745 environ ce matin il oublie de faire alternance en les borne

Its not complicated, I ask for 5 days of extra chicken pickles. It has 1 pickle in each.. when you charge the customer to put extras, put in at least!!

Often errors with orders. Check everything before leaving.

Very little wait

Good customer service

Lack of employees and ketchup

The order was taken all wrong, very cold, not satisfied

Friendly staff, generous on the portions of sauces and cheese in my poutine, nothing to say, its a good place

Long cold ride all crooked

Very good service but closes way too early

Very friendly service

Are not capable of making orders with class....never put the sauces with the croquettes, big Macs in demolition and no cheese! Well done!!!

Good service