Tim Hortons in Shawinigan
4180 Boulevard de Shawinigan-Sud, Shawinigan, Quebec G9P 4G2, Canada
About
Located at 4180 Blvd De Shawinigan-sud, Shawinigan, QC, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.
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I went at 9:10 pm the 3rd. Of August to have something to eat. When the guy in the interphone said hello to me in french, I replied if it was possible to speak in english, and he said NO. I tried to tell him in french what I wanted, and he told me that they closed in 10 minutes, something that is not true. Finally he just told me in french to move the car in a very rude mode. I felt really bad with this situation because the guy was clearly undertanding me, but he did not wanted to serve me because I do not speak french.
Cest bcp trop long
No broccoli soup 🍲 and no plan donut 😞
The service is good. Staff are friendly The availability of food items is terrible. My last three visits in a row they're always missing basic stock and clearly understaffed. Yet they advertise 24/7 drivethrough starting in March of 2024. Croissants, Muffins, Sausage meat, Timbits; Frequently out of stock. And now they're removing stocked basics such as the double chocolate and chocolate glaze donuts. But I see they brought in the new convection ovens for the Pizza. I've given up on this place. It's location is great for me, but what's the point if they never have what I want from a Tim Hortons? I'm wasting my time. For those curious it doesn't matter if I come in during the rush hour or outside of it, weekday or weekend. It's not just a question of popular items and first come first serve. It's a chronic inventory issue that just keeps getting worse.
The food is good but the time waiting in line for car order is very slow. Over 20 minutes in line and we had only 2 cars ahead of us. Everytime it’s the same slow service at the car orders
Awesome donuts, but only did they have Boston Crème, but the maple crème was excellent.
It is nice, unfortunately it closes at 5pm on Fridays. I don't know if it is always like that. Drive through was still functioning though
Always Good Service. Reliable with Quality Food
Tim Hortons has become fake
Ive been going to the Tim Horton in Shawinigan South for about 3 weeks and the service and the coffee are never brewed or lacking in cream. Today, November 15, at the drive-thru service around 8:45 a.m., it was the last straw when Madame allowed me to answer when I asked her for wooden sticks, Well, is the coffee brewed?! It s my boss who s there too!! » Does it make any difference that your boss is here? You dont have to answer me like that by being condescending and all offended, simply handing me my wooden sticks is more than enough I can do without your unpleasant habit. It is definitive that I will not return to this branch.
Poor welcome, Sunday evening, cleaning of the pizza ovens at 7 a.m. ... and the employees were not very interested in serving us... A disappointed customer in your 2...
Service can be long sometimes but the employees are generally nice.
Always good but the drive-thru sometimes we wonder why it takes 5 minutes for a coffee. Lack of staff I imagine
Well,,,, Im going to sound like another complainer about fast food but please it says it in the name FAST-food (FAST = fast) I just came to get a large black coffee because the hospital coffee machine is broken and weve been in the hospital for two nights for one of the children and we havent slept. I waited for 35 minutes at 11:00 a.m. for a large black coffee,,,,,,,,,,, Come on!!! The employees, I understand, these are not the job of the century but cuddle a black coffee there its not supposed to take more than 15 minutes, I know there were quite a few people but still 35 minutes! I didnt order a family of chicken cooked on the rotisserie JUST 1 BLACK COFFEE Normally I dont often have coffee at Tim or McDonalds but we were in the hospital for 3 days for one of the children, I said to my partner: Im going to get a coffee it wont take long,,,,, I I was gone almost an hour for A BIG BLACK COFFEE NOT A FAMILY SIZE CHICKEN Thanks for reading, it made me feel good Dietary restrictions: Coffee is OK for celiacs Parking: Limited space in front of the restaurant
Pink chicken
Wow you ask for hot chocolate and you get coffee
Very and too long service. We left to take the road and stop at Tim de Louiseville. That s saying something!
Its a bit small. But very clean very good service Parking: It is rather small and when there are a lot of controls in the car it is not easy.
Never anything in stock. How at 10:00 am FDS you can frequently run out of bagels, croissants, timbits, donuts and coffee syrup? The management of this Tim Hortons is deficient. There are often new people rushing in the morning and the waiting time is often more than 20 minutes. Errors in orders are common. The staff seems constantly understaffed. In short, avoid this tim. @tim hortons I will not respond to your survey and I will not contact your line also I have wasted enough time at your drive thru like that.
A bagel is a bagel. The service was very good. The restaurant could use a good cleaning.
its really very dirty, the trash cans are full
Never anything at this Tim Hortons, forget the soup I think they just dont make it, retro donut stays 1 kind at 4:00 p.m., youre talking about strawberry donut, forget it at 9:03 a.m. I have more hahhaha Very well located but other than for a coffee we will come back :(
Cant even make an iced caramel cappuccino with whipped cream
We eat at Tim Hortons regularly, but I think this was our first time at this one. Being local, we go to the other Tim Hortons in Shawinigan, Grand-Mère, etc. And overall its going well. But not here... We ordered chicken wraps, but they were out of stock, so they werent full. We thought it might happen and accepted it this time, but then we saw in other reviews that it happened to other customers. At the price it costs, its not normal. Also, before eating we noticed that the counters were really dirty. We immediately decided not to come back here again. Before leaving, we collected our trash to throw it away, but the trash cans were full and overflowing. Despite the low influx of customers, with only about five people inside, including us, and almost no orders at the drive-thru, no one cleaned up. The service was OK, not great, but OK. I cant say that I dont recommend this Tim because I dont know if its always like that. I can only say that it cost us a lot to eat a wrap that was out of stock in a dirty restaurant. We should have called to get a refund!
Terribly slow!!! Atrocious car service!! 30-40 minutes of waiting with 4-5 cars ahead maximum. Its not possible. Dont go there!!
Fast service
No donuts, no coffee ready at 5:00 p.m. on a Saturday, it s nonsense
Worst service two errors out of three visits this week. My coffee was so bad that I only took two sips as if it had been made the day before. Two muffins, two mistakes. You talk about our feedback being important. There have been only bad comments for 2 years.
Seriously, 5:15 a.m., just 3 types of donut left and none in the making....fairly ordinary
Menu choices are often missing, its very disappointing On the other hand, the food is good.
2 mornings out of 3 my BLT with no lettuce tomatoes... yet its bill is clearly written blt...you bunch of incompetent
Staff is terrible
Worst drive-thru service Ive used in my life... more than 40 minutes for a lukewarm coffee... no more than 4 cars in front of me far too much waiting its not a 5-course cibole restaurant. .. and the parking lot is so bad that we have to stay in line otherwise I would have given up my camp... 3 mixed up and incompetent young people who seemed to be having a lot of fun at the service window ... my glass of coffee all dirty with icing sugar ... last time for me tim hortons shawi-sud
Drive-thru service often very slow 4th car 15 minute wait sometimes more....
Very long service but understanding because these young people
Makes fun of allergies the young lady didnt understand my order a blt sandwich its not difficult carrying after 10 times that we repeated we left we left the order made she always wrote something else its sad because I wont go back again at tim horton shawinigan-sud the other waitress instead of laughing you could have helped her understand our order
Phew 45 min to get my coffee with only 3 cars in front of me, last chance to get it
The donut holes were not very fresh. They forgot to make coffee. I had to remind you)). The girls are nice.
Good service
Very good drive-thru service, fast and friendly. The cashier Rafik is very cheerful, polite and friendly. My large order was correct and error-free. I will definitely go back.
One of the worst Tims in the region. Errors in orders, Irresistible roast beef served with completely burnt bread or missing ingredients, or with excess ingredients, for example, lettuce when usually there is none. A Tims club with no meat inside. In short, I only go there because its the closest to work, and honestly its at least one in 2 orders where there are errors. At least the people at the drive-thru are very friendly. Thats the only positive point.
We spent 45 minutes ordering from the steering wheels only to end up having errors in our order. Every time I went there were errors and an excruciatingly long wait time. I highly recommend another restaurant like McDonalds or Subway 2 minutes away.
Long queue, only one checkout open. The priority seems to be drive-thru service to the detriment of customers inside. Not to mention internet orders which come before everyone else.
45 minute wait to realize that half of the order was an error only to end up with a refund
Every time I go to this tim always an error in my order I dont know if my order is too complicated but its tiring I ask for a blt dinner in a wrap without Mayo chipotle sauce instead and I get a Mayo wrap Im going back Im picking up with a wrap without sauce I didnt have time to return a 3rd time but maybe I should read the orders carefully
Fast service!
Super
Never seen a drive-thru service so slow, not even placing the order, it took at least a good 20 minutes to be there
Having already worked at Tim Hortons I am well placed to know that it is not normal for a Drive to pass 1 customer every 7 minutes... And after having tried this branch 3 times it seems that this is their standard. It would be practically faster to pick up my coffee in Trois-Rivières instead of waiting 55 minutes at the drive-thru.
Drive-thru closes at 10:00 p.m., dining room at 7:00 p.m. Its confusing and frustrating to see 10:00 p.m. on the door and come to sit and eat.
The coffee is just the way I like it and it s hot!! Bravo to this waitress who listens when we talk to her!! Everything was perfect!!!
Slow service and a wrap to eat with a fork because it was so poorly prepared
Vegetarian options: Salade sandwich brevage Food
Still no choice...its become a habit at Tim Hortons, you never eat your first choice, they always end up imposing your meal on you. Where all other fast food wins. The only fast food that makes you eat leftovers. And here Im not talking in the middle of the evening but in the middle of the afternoon rush.
Always good
Always hot, the bacon is crispy
Caline that the drive-thru takes a long time every time it s really discouraging.
Very fast service.
Miamm
He s our Tim, in the dining room or at the drive-thru we love him!
I am particularly disappointed . I asked for no tomatoes in my blt and I got a lot of tomatoes . I asked for cream of broccoli I literally had broccoli soup lol . Plus the wait omg . Really disappointed with the timing in Shawinigan Sud!
Never seen such slow service in any other Tim
Tim horton Shawinigan-sud service au volant de bouette... attente 1h pour 5 voitures. Rendu là ce nest pas un manque de personnel mais un manque de compétence. Comme le service au volant est mal fait, nous ne pouvons quitter la file pour partir ailleurs. Commande froide, et personnel peu souriant, blasé dy travailler. Cest malheureux.
I waited 1 hour at the drive-thru. You are breaking records for slowness. Dont be surprised if you lose customers
Extremely long service
It has super good service and I love eating there it s very good really delicious
I admit that sometimes the service is lousy, there are certain people who work in the service and they dont have much manners or a smile. But overall its good
Poor service and cleanliness; probably linked to lack of labor
Slow service, lack of courtesy
Superbly delicious with very good employees.
Merci a andrew super service
Extremely dirty toilet...not washed for several days...mouldy bread on the counter where we receive our order inside...staff....
After 9 p.m. there is no more cooked stuff including cream cheese bagels.. it closes at 10 p.m. Not very impressed. I would put the closing early and include closing cleaning after closing time instead. Someone who goes there for a late night craving is going to be pretty disappointed. Meat already makes more sense, but dirtying the counter and toaster? When there are 45 minutes left before closing? In any case.
Terrible almost black lettuce in my 2 sandwiches
Still a beautiful place!! Good
Another 30 minute wait at the drive-thru
Nice improvement The new coffee is good and the Tim morning egg is delicious WELL DONE
Thought to look at your order so big it is. And white hot chocolate and almond milk are just excellent
There was no place to sit.
Alright
Fairly average information
Nice welcome
Numéro 1 dans les filiales de fait food à donner le pire service.. attente interminable, erreur de commandes, désorganisé. Sérieusement, si vous êtes incapable doffrir votre gamme de produits du matin au soir, réduisez votre diversité. Difficile davoir des beignes et manque toujours quelques chose et je dois changer ma commande. Tim horton a pris une Sérieuse débarque.
The best Tim in the region
Impossible to eat at this Tim, always full by the same people who gather with no distancing and no masks every morning
Long wait at drive-thru
Iced latte yum
I ordered a cream puff dream donut to eat later at home. Well done champion for having it in a bag instead of the little box I got home, it had more filling on the donut and it had started to dry out.
Last time I go to this Tim Hortons...
Drive-thru service, no long waits
Smiling staff and fast service
It was okay given the inexperience of the person who served us. She was new and doing her best. Super nice!! For the cleanliness of the restaurant I give it a 4 since there was no toilet paper in the womens bathroom and it was not very clean.
Worse Tim Hortons, 30 minutes wait for a line up... Order error.... Seriously changed your staff...
The drive-thru service is really very, very long. More than 25 minutes to get a coffee and a bagel! And unfortunately it s often like that. The worst Tim Hortons in the chain! I often stop at other Tims in Trois-Rivières and the service is very fast.
Not WI-FI. ITS so cold were freezing. Lots of noise: staff shouting.
I tried their new products but I forgot the name, it was very good.
Order received inaccurate and ingredients were missing in our wraps... very disappointed with the service... the cashier did not seem trained...
horrible service, the waitress made the wrong order twice, at the window she forgot to give me 2 items, twice. my 2 worker wraps... the worst Ive eaten, one with no sauce, no potatoes, and the other with no sauce. seriously the owners should be there more often. I was a regular customer but after 6 times ordering where there were no more potatoes and 3 times where I was very poorly served, I can only advise you to drive further and go in another tim.
GOOD
Poor service
Unprofessional cashier
Very complicated tim application
My favorite restaurant.
When you want to have lunch you dont have to drop the chipotle in the wrap especially since it wasnt even the right one
The two times I went there in the last month I waited more than 25 minutes at the drive-thru. So sorry but this Tim is over for me.
Ordinary as always
Honestly, Tim Hortons has become a mediocre company. Once known as a donut lovers paradise (given their almost unlimited choices), it is now difficult to have a pack of 12 with more than 3 different kinds and often are not very fresh. We are offered poor quality coffee in non-recyclable containers. And now the company is partnering with Justin Bieber(The guy who hits his own fans) to try to sell his execrable products...
I love Tim
We went to get dinner, the service was good but when we arrived home, the bread was burnt, no sauce in the sandwiches and in my morning wrap from the worker the potato was way overcooked, the wrap was not toasted , the sausage was frozen, the cheese was not melted and they did not give me the right potato for my trio. The worst tim meal Ive had in my life
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