McDonald's in Shawinigan

I have I have a poutine they gave me no fork no fork its incredible I cant believe it. See you soon, the poutine is ready and my friends fries are ultra cold.

Sua tick, fast and efficient service, nothing to add, well done

After a long day at work, I hadnt prepared anything for dinner and decided to go to McDonalds to enjoy a good burger. I confirmed my order with an employee, who validated it. However, when I returned home (20 minute drive) I realized that I had not received my Big Mac. While Im not angry at the employees, who seemed overwhelmed, I think it would be beneficial if management put quality controls in place to avoid this type of situation in the future.

I love McDonalds, however, my order is missed once in 2... :/

I adore

The service is quite fast I think its good I have nothing to say about that

I asked for a little hot chocolate and it tasted 0, it tasted Bizzard, it tasted like candy with practically nothing

Excellent in every way

I have never seen such slow service. Sorry to the employees but its supposed to be fast food and its not

Hello dont buy the sunder the new look very small $3.50 for 2 ice cream scoops

Nothing to complain about...a McDonald s is a McDonald s

The worst McDonalds Easy story I place an order and pay No rear tank. He tells me to go to the parking lot further I explain to him my bad experience that my already forget twice I want to stay at the window seen he forgets me not to use it asks another colleague tells me if you dont move forward I will serve you not so I said reimburse me, its over Sorry the customer who pays at Tim Horton will never wait and we wait for our lunch Aetw too Same fusee shawinigan south

Unable to place an order like everyone else. This time the apples are missing in the joy. Usually he makes a mistake with the fries but now I dont even have any fries either and he doesnt answer the phone.

Hello Madam Sir, I had a good McDonalds evening there. I ordered a large M menu and the girl in the kitchen Éloïse who brought it to me was kindly served and very friendly, I had a very pleasant time in this madco. I highly recommend this place and this staff. Personal opinion, the food was excellent, thank you to the kitchen lady Éloïse.

Seriously. One of the worst customer service experiences. The assistant really didnt listen to what I did to him out of displeasure. Not apple juice for children. Not the sauce, it was even missing the bacon that I paid extra for. Even at the drive-thru, the person serving the place said that she didnt hear it took 5 minutes longer to order because she had each word repeated. Personally I work in customer service and even when I reported it. The assistant looked at me like I was worthless and wanted to say shut up. Really worst service!

Disappointing to see the person at the cash register sigh heavily every time she had to take an order from the drive-up... I wanted to tell her that the order-taking machine was defective but in the end she told me never looked at it so I let it happen.

Missing items, in an order of $60. 2 trios, with the drinks missing and 2 classic mcflurys missing. In addition, our sandwiches arrived completely cold, not lukewarm, but completely frozen with the fries. Very disappointed. And with more than 20 calls, they never answered the phone in 2 hours. VERY UNHAPPY

Very good pizza. Fast and courteous service.

3 stars...just because Im a McDonalds fan. This evening order drive-thru, a large order and I warn in advance in order to invite concentration when taking the order...one glitch my order does not appear...when paying we were not sure what to do...I say I spent 3 minutes dictating my order it must exist, we found it...Im going to place 3 to wait...honestly give 5 trio and three happy feasts like that with several bags and I wont tell you the extra drinks... anyway. 6 minutes by car, arrived at the house, an incomplete trio of 10 croquettes and the cold fries not like cold from the road, no very cold even those from the poutine. I called specifying that it was the order in my name and for this many dollars, (I am told there are plenty of orders of this amount $112....yes obviously) then I am told you will come later for the 10 kibbles Criss and what is there a child watching us eat then?! lack of service and professionalism, I returned the order in Tab*$µ3aK, yes I had the right to be angry! I said youll make it again or give you a refund, explaining the cold fries, the incomplete trio. they redo it. X minutes later he puts down two large bags and says Voila! Thats what? no sorry please??? so nice! I recheck the order and lo and behold, two large fries are missing! imagine if I would have seen her at home...I go back to see them...I dont seem to understand why and I feel like Im messing up and she persists briefly, saying that the fries are in it, well no they are were still in the fryer warmer. Oddly I came home and everything was warm. So young and old, I can understand the stress...the juice...the lack of staff and the mistakes that follow but what I dont understand is the rudeness, the obstinacy and that makes me very angry! It probably annoys other customers too. So courage, zen, control and observation, when we make a mistake we keep a low profile and we are solution-oriented. Hope this was a good exercise for you. (for the record Im not a complainer, one day I waited 45 minutes for an order in another McDonalds (yes I like McDonalds) and I calmly advised that I found such a long wait strange, the manager s is excused admitted these wrongs and in addition offered me the trios)

Not the best McDonalds Ive eaten. Burger is all wrong, missing 1 pickle in a big mac seriously? The poutine is cold, it takes a long time to be served 90% of the time even if there arent many people, I go to the one in Shawi Sud, the time can be long sometimes (not all the time) but at the level atmosphere and service is 100 times better.. Parking: Not many places fill up quickly during rush hours..

Polite and fast team. Food quality ok. Restaurant atmosphere OK Several commands NOT respected. Be VERY vigilant about your orders.

Spent 25 minutes at the second open drive-thru while everyone else was serving at the 1st we left, she started to take the order then stopped talking

ALWAYS errors in orders, without any exceptions and it takes an extremely long time to get the item requested in the first place! 30 minutes for an order of 4 items

Cheap meal but food that fills you up and makes your stomach hurt.

No service really too long

Fast service and very clean. The food was excellent.

Our grandsons loved it

a good mcdo

Service and slow in the restaurant

Clean with pleasant staff. THANKS.

The experience often depends on what time of day and the staff. But recently when taking my order the person who answered was so nice and welcoming. It immediately put me in an even better mood!! The perfect kind of person for customer service!! And when I went to take my order, the person at the window barely looked at me, didnt speak to me and I had the feeling that she didnt want to be there. This is often what happens. I often beat up people who dont want to be there where you feel they are just there to work. But when you work with customers you have to provide good service no matter the situation. And yes I have already worked in a McDonalds and any other service, so I know that sometimes. Its not easy but the customer doesnt have to go through all that. In short, I dont know who the person who answered me was but I will go to these working hours especially so that it is this person!! Oh and as is often the case when ordering the sandwich, its often a bit all broken up. Mostly my salad and mayo are more in the container than in my bread! But apart from that, this McDo la Côte cuisine I have nothing else to say, I rarely miss anything!!

One of the last 24 hour places which in my opinion is good for helping out in the middle of the night.

Last Wednesday, August 14, around 8:30 p.m., I arrived at McDonalds for a quick dinner. Upon entering, I was greeted by a mostly empty dining room, which gave me the impression of fast service ahead. Unfortunately, this impression was quickly contradicted by subsequent events. After placing my order using the giant screens, I had to wait at least 10 minutes to receive my BangBang Chicken Burger trio, despite the low attendance in the room. To my great surprise, my order arrived without a tray, even though I had clearly specified that I intended to eat there. This lack of precision in the service was particularly frustrating. I headed to the trash to look for condiments, only to discover to my displeasure that the ketchup pump was surrounded by dancing flies. This situation really tainted my experience, and I found it unacceptable for an establishment of this size. As for the food, it was okay, as you would expect from McDonalds. Although not a fine dining experience, I would have hoped that other aspects of the service would make up for this lack of excellence. Unfortunately, this was not the case. In summary, this evening at McDonalds was quite disappointing. The wait, service and cleanliness issues seriously affected my experience. Although the food was decent, these inconveniences greatly reduced the overall quality of my visit. So I am reluctant to recommend this establishment for an enjoyable experience, hoping that they can improve these aspects in the future.

Gang of cowards who dont want to work, they kicked us out at 10 p.m. even though it says closing time is 12 a.m.

Are fast

Like all McDonalds This one is very clean

A usual McDonalds not much to say as they are all the same. I guess I could say its clean.

Kind staff Several menu options not available

The service was quick. The sandwich made us laugh!

I went to the mecdo and they called me thomas caca since its rhyme thomas and caca but it bothered me

I ordered a Quarter Pounder trio with cheese at the counter to eat there. My # appears on the screen and 7-8 minutes later it disappears so I inquire and I am told that it is normal so I wait another 10 minutes and realize that the customers who arrived after me are all served I go back to see the cashier and there I finally got my meal. There was a customer who told me that no one answered the drive-thru and he had to order it inside. There was a lack of seriousness in the kitchen, there was a lot of chatter

McDonalds poutine is not good

Tuesday evening, despite a small rush and just 2 employees, I had impeccable service. For the first time, my hamburgers looked like hamburgers and not like a packet stuck in paper. In addition, a special mention to the young lady Myriame from the drivethru cash register who was kind, attentive, smiling and thought of everything, even more. A Pearl!!! take care, its rare to have employees like that... so a strong team is two young people. well done!!

On delivery

Very good service

Lack of space during meal times. 2 people were arguing to get my table while I was getting up, I hadnt even put my coat on yet. Its not the first time either. A person came to ask me if I was leaving before I got up because I had finished my meal. Since the renovations one thing is clear, we dont want customers inside! The base tables are ridiculous and the large community table takes up all the space. No one wants to grab it unless they have to. This morning a person at a base table was waiting for a real table to become available to eat and only one person sat at the large community table. The restaurants were full but people didnt want to sit with a stranger. McDonalds look more and more like prisons with a common room for prisoners meals.

They make mistakes like most MC.DOs

Fries not salted (happens often) and the staff looks stupid

It was very cold in the restaurant

A McDonalds I have nothing else to say

Parking: The parking lots have a number when they send us to the coast to come and bring us the orders phew, thats a bit tough . They can do better.

Really its in decline compared to before on food, I put a big X for my part

Very long service

Very slow service more than 15 minutes

Service not great, room for improvement

As always, it s still McDonald s!

What a Mac...

Pretty good food i think its bussing Wheelchair accessibility: Really appreciate your time

They are very courteous and always attentive

It tastes like any other McDonalds but since they removed the benches and replaced them with cheaper ones and more access to the liquor machine and the straws its really hard McDonalds the Pandemic is over collis McDonalds has really gone from a happy children to unhappy children especially with their new exterior and interior facade its more really for the children who invade the McDonalds its the elderly people of the golden age who invade them and that McDonalds prioritizes now they are at the day before putting pockets and pétanque games for the golden age..McDonalds makes you hard lit including pi your coffee criss served them of which in another department apart to stop making those who eat pi also serve your hamburgers 24/7 like your lunch criss as far as I know its the hamburgers that gave birth to you and not your coffee criss and lunch once again lit including pi in the United States the Mcribs and pizza are available and I about to stop laughing at the rest of us in Canada and in Quebec

Courteous staff

They dont have a refill station for drinks like any other McDonalds, and they refuse to do it themselves, which is nonsense. Really disappointed with this branch!

The girl who took my order at the drive-thru, couldnt be more stupid. I ask for a trio with a sweet chili sauce. The girl asks me if I want the sauce in the burger. I tell her very clearly that no, its for dipping my fries and that the sauce is in a small disposable plastic container. As an addition I ask for a small biscuit and cream donut. I pay The girl gives me my drink and says good evening, Im like my order is missing, she says oops and gives it to me. Order content -A burger that has had its sauce replaced with sweet chili sauce. It was disgusting. I threw it away -didnt have sauce apart -I had a Boston donut Crisse I already worked at McDonalds and its not complicated tbnk. Plus there were 2 of us in the drive through, not many tanks in the parking lot, so they were clearly not in a rush. Result: paying extra for the sauce that I didnt get. My burger was absolutely horrible (squeaky, not a good sweet chili and fish mix) and false hopes of having at least had the good donut. Do better, its crazy how stupid the world is, next time I think Ill go and make my order inside myself, it might be faster and done correctly. Vegetarian options: There is no

Poor employee management. They hire people who dont want to come in, but when my roommate was assigned for full night time, poof, no need for people...

Spotted the woman with short gray hair who acts like the employees are in the army, listen girl your at McDonalds, you seem to be a team leader, but ultimately your position should be toilet scrubber.

Fast restaurant and the lady at the drive-thru had good positive energy. Its rather rare I find. Car service system a little complicated for access. We walked in circles for a bit before finding the entrance.

Very nice service.

Not terribly good they make a lot of mistakes

Fast and polite service. Really impressed. Good and hot meal.

Great service! Rarely seen in a McDonalds

2 errors in my order after repeating 3 times

I waited 5 minutes just to be answered at the cash register.. there was no one in front of me.. if you dont order with their ordering system yourself.. you dont have service

One MC a day keeps the doctor away forever..ha ha ha

Correct branch

Super good. And fast service

Courteous staff. Very good lunches.

It was good but 1 oversight and a mistake they didnt even let me have the burger that I had started to eat, Poutine ok but not the crazy thing either

Its McDonalds

Good service, well done! Kid-friendliness: The children were able to have leaves as well as wax crayons to color during the meal. They had chicken nuggets as a happy feast and were very happy with their choices.

After 20 minutes of endless waiting, we received our order but unfortunately all the fries were cold (the poutines too), the buns were too wet and gelatinous-ish and the iced tea was way too diluted. I hardly recommend.

Fast and still good! Courteous and friendly. Plenty of room to eat on site. It melts their meals well, its hot and this McDonalds never lacks anything!! Have a nice day

Lots of people, only one cash register, employee in training, wait too long!

Fast indoor service, I was served in 6 minutes for an ice cream sundae and an apple turnover, which is a reasonable time given the traffic at 4:30 p.m. However, when we entered and exited the restaurant, there was a huge queue at the drive-thru. The last car when we arrived was in 6th place when we left. Im taking away a star in thought of the people at the drive-thru. Otherwise good, fast service and it was good.

Always full of customers, it must be good!

If you wait 20 mins for a Coffee and muffin. Think its too long.....

Very slow service

Cold poutine, lack of sauce, also no really delicious smoothies

Every time I go to get an iced coffee and I want to add sugar he tells me no and in other McDonalds he wants every time I have to call customer service

The drive-thru is very quick every time I go there.