Pizza Hut in Shawinigan

Really disappointing service, the chicken was raw and the pizza had no sauce and was not cooked.

Thank you for the good service

Thank you for this delicious meal and your exceptional attention. We will come back with pleasure!

The guys who were running the kitchen tonight are machines Good job!

Thank you for your welcome and attentive service. We had a great time thanks to you

Dinner: 6 Peperoni Cheese Pizza. Waited 14 minutes after placing my order, which only included 4 mini slices of peperoni. Esti flight

Many thanks for this exquisite meal and excellent service. We had a pleasant time thanks to your attention to detail.

Very good service and their supreme pizza is perfect cooked to perfection as it should be

The employees of the Pizza Hut are really wonderful, thank you for the welcome, they prepared good pizzas for me. And especially the young lady who was at the reception, very smiling

Messy place, plagued by beefy air and pizza with only dough. Avoid at all costs. We were alone in the restaurant and I understand why.

As always, the food is very good and the team is superb

Good pizza, but the reheat pizzas from Pizza Hut, really not great because they are hard and not easy to eat.

After 3 calls to be hung up on to order on a Wednesday at 4:45 p.m. - not the busiest evening (not even time to say 1 word, the employee picked up and hung up), we decided to order elsewhere. Terrible service

I ordered and paid for 22 wings, I only received 14. No way to call the restaurant and Door Dash does not offer the option to send what is missing. Last time the seasoning and dip were missing. Plus they never give the bill.

I am a regular at this pizza hut and I always come across the same employee, Younes, he is undoubtedly the best employee of this pizza hut, this employee makes you want to order, I give him 5

Very low-end service, does not answer the phone, puts on hold and hangs up, requires prepayment with tipe

The pizza was hot, delicious and the delivery was quick. THANKS!

The pizza is very good quality and the staff is super friendly

Vegetarian options: Pizza sur mesure Dietary restrictions: Pizza sur mesure Parking: Grand espace ouvert de stationnement Kid-friendliness: Menus pour enfants, menus qui plaisent aux enfants. Wheelchair accessibility: Pas descaliers, facile daccès pour un fauteuil roulant.

On March 12, 24 I placed an online order for delivery I paid the delivery fee of $4.99 plus the $5.00 tip but 1 hour passes and still no delivery I call the pizza hut and the lady tells me that They dont have a delivery person so she tells me cancel your order I tell her yes but shes already paid she tells me come get her which I do, but the food was not edible because it spent 1 hour in the stove. And I still lost $10.00 in total, Im really disappointed, its known that Im not going back to the pizza hut anymore.

Nous avons commander a lintérieur une pizza et les employer après 35 minutes dattentes nous leur demandons est ou la pizza? Ils nous réponde quils ont fait une erreur et oblier notre commande désoler mais pour moi cest pas professionnel et non pas essayer non plus de nous offrir un rabais ou autre chose pour leur erreur.Alors nous avons demander un remboursement et nous sommes partit.

I have ordered from you and you do business with Doors dash on occasion, the dacher is not through and you tell me that it is not your problem because Doors dash is another company but it is you who did the business with them and not me.. I lost $70 and no food very disappointed.... No good answer from you on the phone telling me its not your problem.l

I ordered two pizzas at 8 p.m. for a friends party, there were 6 or 7 of us, we waited 2:45 hours, so 10:45 p.m., no order on the way, we didnt call back, you told us our delivery guy is on the way... I said Its definitely been 3 hours... so we wanted to cancel the order and you refused us saying that we cant. So as a good Samaritan we didnt wait for the delivery man to arrive at 11:30 p.m.... our order was super cold, the pizza was all described in the box.... very poor understanding for your very disappointed customer..

I called because I couldnt place the order online and it cost me $30 more than on the site.

Very not good pizza

NOTICE TO ALL If you feel like trying the cheese bites, don t, it s absolutely disgusting. Honestly, I dont even understand why its on the menu, its as if the Jeannot restaurant had cat vomit on their menu. It felt like a pile of dough and garoche cheese in a pool of oil with triple extra garlic. The worst part was that the cashier told me that she didnt like the cheese bites and then I said to myself, it cant be that bad... I can assure you it s so much worse than that. Hoping to save you money, please refrain or take au gratin baguettes instead.

Really disappointing pizza. The crust was beige/yellowish, soft and undercooked. It looked like it had been bathed in oil, it was so greasy. Disappointing topping, sauces too salty. The best was the brownie, not much when your name is Pizza Hut!

Yeah, the pizza hut is so good! Jasmin you are the best delivery man! good service! I cant wait to try other types of pizza!

Pizza on the mark, The stuffed crust was one of the best Ive had the chance to taste! I recommend!! THANKS

Excellent, I recommend the team is very nice, crispy and tasty pizza!! I advise you.

Every time I come in, the employees are always in a good mood, with good music, which inevitably makes you smile. Nothing to say about the pizzas, perfect every time, very well cooked for my taste and the toppings are very good. I recommend

Nice improvement in recent times. The restaurant has really improved, the employees are more smiling and hardworking! Well done!!!!

Delivery available once a week... And when I asked for a job, the answer was very vague. At least the food is good.

Zero online service it marks closed. Not the first time. Too bad we changed our minds

My pizza was crispy and very good and not expensive with the pizzas 3 to 5$ thank you

Very nice owner

I couldnt eat it, my dough was thinner than paper, the translucent crust was poorly cooked, it tasted like the cheese was fake and stiff, it looked like someone had forgotten it on the cabinet for 2 weeks before cooking it and bringing it to me, ah and a lot of fun. pineapple for almost nothing ham but the sauce was well dosed and no peperonie its not the hot pizza Ive known Ill never recommend at your place auger opposite better service and wow best restaurant unequivocally worth the detour

We ate there, outside 22 degrees inside 31.5 not very pleasant!!!

Great service, very friendly owner, good pizza

Everything is always perfect, I have never had any errors in my orders and I still order often, it is always very good and very fast! Thanks to the whole team, you are on the mark!

Good pizza, but not many ingredients. The person who served us was very friendly. (North Shawinigan)

The fries are soft and cold.

I love Pizza Hut and its sad they dont have more.

The cooking of the pizza was not cooked enough for my taste, excellent service on the other hand.

Excellent service BRAVO

More than adequate service and good staff! Tip my mauzus!

Super good

Good morning, This phone number is not valid. It leads you to a womans personal number. Please make the modification.

GOOD MORNING! THIS IS NOT THE RIGHT NUMBER! Please do not call the number indicated.

Les Employés ne ce lave pas les main après avoir fait de ls caisse, beaucoup d erreur de commande, sans parler du temps d attente et la cerise . Au bout de 35 minutes d attente il n avait meme pas commencer mon simple my box! C est plate mais il manque d encadrement! Si c etait un casse croute de foire peut etre que je comprendrais!

Apparently Gordon Ramzay isnt in the kitchen!

Excellent! You are doing your best in this time of employee shortage!

Pas possible sur le site de choisir Shawinigan. Faut passer par un autre pizza hut pour pouvoir voir les pizza...ensuite vous appelez on vous met en attente et on vous coupe l appel...vous rappelez on vous met de nouveau en attente et on vous coupe a nouveau l appel..vous y aller et on vous indique que il faut attendre 1h30...haha quel départ raté

Frozen product, I had to put my pasta back in the oven... not very good

Waaaaaa get good

The staff are not very professional and their conversation comes first

Bad service waited 2 hours my order lacks speed

Very good food, nice service but a little slow for orders but they are still training because it is not officially open yet.

Pleasant atmosphere courteous staff despite the stress delicious pizza I recommend

Adequate wait time and delicious pizza

Service a little long but the wait was definitely worth it. It was excellent and I cant wait for them to improve their service. It would be cool to be able to order your take-out order online and the menu is not very clearly identified. But the food was good if I compare it with all the cheap pizzas its the best cheap pizza in Shawinigan

The restaurant is in evolving mode for 3 weeks, staff in training. Online orders will be active within 2 to 3 weeks. There is improvement every day. We have to give this new team a chance!

Very good pizza even by far the honey and soon the online order will be functional.. the rest I can understand with the lack of staff with what has been happening for 2 years its not easy for people and businesses especially in restoration!!!

Super good service, the employees were very nice and very punctual and the manager was very nice! Thank you for your great service

Excellent service we waited 15 minutes which is normal. There is a lack of employees but we are making do with this gap.

It s a good pizza, we ve been wanting this for a long time!

Its off to a bad start, gang. My favorite restaurant, I had so much hope. If you smoke a cigarette...wash your hands before playing in the cheese. Cutting pizza wedges...into wedges doesnt take a doctorate. A Hawaiian pizza full of pineapples once and the other later...even though I paid extra. !? Pizzahut magic is the good garlic spray on the crust, why dont you use it?! Theres a lack of love in this pizza :(

I could have given more stars I would have done so, warm restaurant with dynamic and friendly staff, hot and delicious meal, served in record time, nothing to say except thank you very much :)

Very warm place and very good pizza and pieces of boneless chicken I recommend

Waiting time a little long but thats normal when it opens, nothing to say about the pizza! I prefer pizza hut to salvatore

Waited over an hour, on an order of three items two were burnt and one not cooked in the middle. Poor service and no one answers the phone. Really, if you want a pizza hut, go to the one in Trois-Rivières because the one in Shawinigan is really tough. Employees on their cell phones in rush hour with customers in line in front of the cash register

We ordered the triple box this evening, and honestly it was an excellent dinner, the pizza and fries are simply delicious! Just one little thing though, cut the vegetables smaller because I felt like I had half a pepper on my tip :p Oh and the delivery didnt take long and very good service! We will order this again for sure. :)

**** service I call at 6:00 p.m., its 7:20 p.m. and I dont have my order... I call, first time, she tells me that the delivery guy is on his way. 20 minutes later, still nothing. I call back, she says to me: one moment please, 30 seconds later, she says to me: my delivery man got sick. PARDON ?? Are you telling me that in 30 seconds he gets sick but 20 minutes ago everything was fine? Ilalala could NEVER EVER

No delivery and impossible to speak to anyone

Excellent service at the Shawinigan branch

Unfortunately we changed restaurants . We did not eat at this place for several reasons; very spacious dining room, the employees were stupid, one of the employees had the beard wire unsure of his beard, etc. Using it in the pizza oven gave us a look that left something to be desired. So we changed location. They have been open for almost 3 months and the service and cleanliness are still a big zero.

The employees are really weird!! I understand that the workforce is rare but there is a lack of management in this restaurant, the employees do not all have nets on their heads and beards... the one who prepares the meals has no protection, no gloves, no net . They are wrong on a lot of orders, in short the managers of this WAKE UP restaurant!!!!

Good service and correct. I will go back.

Well where to start, when we arrived 3 of our 4 orders were not good so we had to get a refund. The size of the pizza slices was also very disappointing. We dont have access to napkins so I advise no one to eat there. When we received our pizzas none of them were what we ordered and when you placed your order there is a good chance that you will not recognize the name of your order as if your name is William They will write it and pronounce it wilanme Also their number is not the accessible number to contact them. On the other hand, their pizza is very good and the service is fast.

Always good

August 2022 update: Ordered 2 flatbreads around 8:00 p.m. to take away. Arrived at the store around 8:15 p.m., the order was ready, the breads very hot, visually appetizing. Discovered with pleasure maple bacon. I am raising my rating to 4 stars rather than 3 Hoping the improvement continues. July 2022. Several points: I was personally disappointed to realize that this Pizza-Hut was only a take-out counter and not a buffet restaurant like elsewhere. There are a few tables for eating on site, but its limited lets say. The prices displayed for custom pizzas seem very attractive, but be careful, the price only indicates the price of the dough. Each added item costs something. In the end, it can be quite expensive. I luckily took advantage of the 2 for 1 for a large one. I took 2 Hawaiian ones. The hand-shaped dough... disastrous for the new employee, but you have to learn. I would have thought that the employees would follow a few days of training to practice, but obviously it is on the job that they will learn. The ingredients are measured with a cup, which suggests the standardization of the pizzas. Except that again the new employee packed the cheese on the same side. Disappointing cooking. I heard the manager tell the employee to roll the dough over the dough to make it crispy. It came out with the minimum cooking to say that the dough was cooked. Its probably perfect for someone who comes home and wants to bake it again, but to eat it in the car....not crispy enough. Again, I think it can get better with time. The edge of the pizza was dry, no olive oil added, or fat, weird. The ham seemed really of very poor quality to me in the sense that it was about 50% fat rather than ham. At the price of pizza, I think Pizza Hut can still go with a little leaner ham. Otherwise, the cashier was polite and was able to explain the prices, ingredients, etc. to me. The clerk who cuts and packages the pizzas was also adequate. A clerk tried to clean the dirty tables (grease stains), without much result and for good reason, his cloth was simply dry. A little soapy water probably would have helped. So yes, the cleanliness of the premises needs to be improved. The biggest plus I noticed. The manager. She was everywhere, making sure to catch up on her team s rookie mistakes. I take my hat off to him, because it must not be easy to train new employees while keeping the business running. She helped at the cash register, making sure the pizzas went into the oven in the order they were ordered, because often the new employee didnt see that there were pizzas waiting on the lower oven deck. She also rectified the pizzas before putting them in the oven and made sure that the orders were clearly understood. So a little extra effort and it should become interesting. However, be careful with the prices. Current competition in Shawinigan does not suffer from an attempt to raise prices in the region.

Mega special during the opening...free pizza and despite the traffic, received excellent service and a bit of chat with the owner :)

Worst experience. No delivery people without notifying us and when we call worse service.

Disastrous service, unpleasant staff and neglected hygiene everything to ruin our appetite

Luckily the pizza is good because the service . Not strong

The delivery service is very bad. The order arrived relatively quickly but the delivery person left it at the bottom of the stairs (I live on a third floor) with absolutely no notification that the order was delivered. If I hadnt waited for her on the balcony, who knows how long she would have been lying next to the sidewalk and she would surely have been stolen. In addition, the pizzas are frankly very small. A medium is much more like a small. Quite honestly, avoid ordering from this place.

Special service but excellent food!!!