Tim Hortons in Sherbrooke

Slowest service in the universe from angry people.

12:30 p.m. empty restaurant not even a hello from the person taking orders acts as if we werent preparing their things

Very good service. Beautiful smile from the person at the checkout and nice welcome

I tried the flatbread pizza and its been three times that Ive eaten this pizza, I find it delicious and really inexpensive, Ive tried all four types and each one is as good as the other, so I try them recommended Wheelchair accessibility: Yes

Coffee and donuts are good

Coffee only 1 hour before closing. Anyway

The service is really long. I understand that there is a shortage of staff. But 20 minutes of waiting is still exaggerated. The food was cold and people were a little desperate and impatient. Not pleasant! Brief ! I hope they will move to change that.

My boyfriend was sick

If you have a good hour wait ahead of you for a coffee this is the perfect place

During covid it was awful but its a little better now. Average service, poor food.

bathroom room

I was there to try the pizza

Update: following my comment they have partially arranged the drive-thru service. Which I really appreciate. However, asphalt still needs some love. This is already a good improvement and I have to point it out! For this reason I added one star to the overall rating. The drive-thru is in ruins. Its been several years now and nothing has been done to improve the situation. The menu is 45 degrees, the potholes are more like ostrichs nests and often the intercom doesnt work. The employees do the job but nothing more. When I say thank you have a good day and they dont even answer me, I find it very ordinary. These days Tim Hortons are generally pitiful but this one doesnt score well! I still go there regularly because its close to my work, but if there was another one, I wouldnt go to that one. Vegetarian options: Mostly snack foods, lunches and a very ordinary sandwich. There is also the new pizza which is offered just with cheese. Parking: The asphalt is in very poor condition but there is ample parking for the number of customers.

Service not worse.....toilet still clean to compare to Drummond It ticks today

Ive never seen Tim so poorly managed.

Thats 3 coffees in 2 days. I take it from this Tim Horton and its cold. Not because there are lots of cars at the drive-thru, we were the only ones.

The drive-thru is incredibly long. The terminals are outdated and oddly inclined, it lacks a little love (exterior renovation). I had three vehicles in front of me and I waited 20 minutes. Very unfortunate.

There are never any donuts at pm.. fairly ordinary or even stupid service

2 young people in the restaurant and they work like real professionals. Its been a long time since weve had such good service at a Tim Hortons. Saturday March 2 at 5 p.m. Hats off, we really wanted you to know that you are working well!

Good, quick meals at any time of the day at a very good price!

Perfect taste of Tim, clean restaurant, fast and courteous staff Hot chocolate is always delicious!

The guy at the drive-thru didnt put the lid on and almost burned me with the coffee and laughed afterwards

I went there twice and our coffee was way too sweet. After reporting it to the drive-thru order, they did not want to take back my 3 coffees

I was a regular customer but the service was constantly deteriorating. Second time in a row that I have gone there and run out of stock. Last visit, ordered a grilled chicken wrap after a long wait at the drive-thru and once the order was paid I was told that the chicken was not in good condition and offered breaded chicken as a replacement. I finally requested a full refund but I was only reimbursed for the wrap. I had to request a refund for my drink. The place seems abandoned because it is in such poor condition and what can we say about the full, overflowing trash cans. Finished for me.

More than once waited 30 minutes for a bagel! He just has 14 year olds who dont even know how to make a bagel! Potato just defrost not even cooked and in addition a bagel just with butter instead of butter and cream cheese toast twice! Not to mention that I was almost given a half-empty bottle of water!!!! The only thing they don t even need to prepare! No common sense!

More than 35 minutes to take the order at the drive-thru. He only had 7 cars ahead. First time I went there and the last time. Several things were missing. The service was poor. The trash cans outside were overflowing. Never seen a Tim Hortons so slow! It doesnt even deserve 1 star!!!

Yeah, lets just say that Tim isnt what he used to be...

The service is always very slow. However, if we compare it to other Tim Hortons, the orders have much fewer errors.

Very well served. Just the menu signs outside the drive-thru that I find very funny. They are all very crooked. The Tower of Piz can go and hide.

Food is hot enough

The guy who was at the checkout inside was knocking all over the place while making people pay, I felt like I was bothering him. In addition, I had an iced coffee and it practically just tasted like water, very disappointed

Closes early at 1 p.m. Far from being the fastest but not the slowest and the trash cans at the Drive are often full and overflowing.

This is a restaurant that seems due for renovations or a refresh. Magane asphalt displays a crooked display which leans towards the cars. I take my coffee with 1/2 sugar and its like I had 2 sugars. In fact, almost all the Tim Hortons in town seem to be neglectful.

After waiting 30 minutes to get our order . Note that there were 2 cars in front!! Food and cold coffee... as long as we have a similar service it would be better to close like the other one a little further away!!!! I recommend the Mc do next door

No stock, everything we wanted to order was not available. To avoid.

It is always closed or almost. It closed at 1 p.m. and the service was very slow. The exterior menu is the day before falling. The signs on the road indicate 24/7 service. Quite a service ha ha ha

The drive-thru is endless it takes one customer at a time like at the counter its the worst service ever Ive had at the drive-thru. Do what it doesnt make sense to do.

Rare are the times I write reviews, but absolutely terrible service

Delicious but they increased the muffins a lot

Distinguished service, fine taste and more than wonderful taste

I go there regularly, despite the long service and order errors, but yesterday I was charged $21 for a wrap, potato wedge and a medium iced latte. Usually this is the price for two meals. When I asked for my invoice they were not able to print it. I realized the error the next day when I looked at my account statement. Very disappointing in addition to the slow service with only two other cars at the drive-thru

I go there regularly early in the morning... I bang my nose on the door quite often, very disappointing!! I cant go through the drive-thru because Im in a straight truck with a trailer!! And waiting at the window in the rain is not very pleasant!! Otherwise, the service is still good.

Coffee still too hot. Ordinary food. Staff doesnt really know the products.

Service so slow more than 25 minutes at the drive-thru with 4 cars in front of us. Discouraging

We waited 35 minutes at the drive-thru for 3 drinks. While we were waiting, 3 employees came out to take out trash cans (3 people for 2 boxes) and struggled with them. Meanwhile the young girl at the cash register tells us that she is all alone to serve...

Tim hortons good food

Still closed!

Small parking lot

You ask for a Chicken Bacon Ranch Sauce Wrap with grilled chicken!!!! Not the crispy but I always get the crispy... at least if you cant do it with grilled chicken say the worse Ill have something else.... same story in ALL the Tim Hortons from Rock Forest/St- Elijah

No more potatoes unfortunately, on the other hand incredible team cohesion which is felt in the atmosphere in the restaurant, in the customer experience and in the speed of service.

Worst Tim Hortons I have ever visited.

`it takes too long to be served

Look what Tims company looks like now, it makes no sense

The service has improved a lot during the week. THANKS

Fantastic

Tims get worse and worse, nothing is left in stock. In my opinion after the timbits and donuts are out of stock, coffee will probably follow.

The food was good but the drive thru looked like a mortar shell hit it in war world 2

Its ordered exactly

Good service and friendly staff.

Very slow service, terrible drive-thru road and no more Boston, no fruit bats.

Its a shame because I think its one of the best Tim Hortons in Sherbrooke with very efficient service in my opinion, but damn the drive-thru yard is really not adequate, I broke a rim on my car.. what are you waiting for to get this fixed?

Course full of holes, crooked posters , messy, but I see that it doesnt change much, multitude of opinions to this effect for several months.

Fairly slow service, the courtyard looks like a war yard (the biggest potholes in town). The business closes at 9 a.m., but no longer serves meals after 8 a.m., as long as I closed completely at 8 a.m. Very disappointed with my experience.

A+ All smiles

Worst drive-thru service in town, probably due to lack of staff! In my opinion the poor girl is alone to do everything and she makes one order at a time (it takes 10 minutes before you get an answer and there is a car at the counter in front of you!) The outdoor places are full of waste! Go there for a coffee, they have some but ask for nothing to eat, they have more or the machine doesnt work .

Best way to waste 45 minutes for coffee!

25 minutes in drive through to get a coffee is not acceptable.

Closed in the middle of the afternoon

I had to wait 10 minutes before someone answered me at the front one young man was working the other was at the back and was not helping his colleague when the one at the back came to help him he was very rude did not make any beverage according to the standards the milk before the sugar I asked for an iced vanilla tim and a melted cheese sandwich my tim iced he filled the glass half with ice the cane syrup only put 2 jet and put the cream and then put the ice tim did not stir my drink I asked him to stir it with a please but he preferred to laugh with its a colleague so 2 girls who didnt work. The Tim Hortons was very unsanitary and lacking in everything! The raking was empty! Very poor service for a Tim Horton employee Im embarrassed to say that I work in a Tim Horton when I see Tim Hortons like this! Moreover, he prefers to fool around with his colleagues rather than work very mediocrely!

Good service inside. Thanks to the cashier. Well done !

Wait more than 20 minutes at the fly-out service! Its been 6 months and every time I go there the service is very long! Lack of working method, when I arrived at the order I was made to wait more than 4 minutes before responding! Make some changes its by far the worst Tim Hortons in Sherbrooke

Very slow service 25mins for a coffee and a wrap

The food was good! Slow service, but the cashier was in training and it was several young people! A few errors, but the employees were very polite and resolved the situation well!

Very good and fast service

Like all Tim Hortons.

Just like other Tims, orders are often wrong

Poor and very slow service. They don t care about mobile order. Upon asking, staff didn t check if there s any mobile pickup order.

I believe that the employees are not adequately trained or lack motivation, the service was very long for 5 wraps, I was served 2 wraps from the worker no eggs and no sausages only cheese bacon potato quite ordinary. I think there was a lack of judgment on the part of your employees. Very disappointed, Friday July 29 at 3:00 p.m. at the drive-thru.

Didnt take full order, she gave excuse of less staff

Like every morning

We waited 15 minutes for a coffee and they no longer remembered my order .I understand that there is a lack of staff but tabarouette there is a minimum that can be done to train a little more competent employees!! I almost didnt pay for my coffee...its not the first time theres been an extremely long wait time this time, it doesnt make sense!!!! Please do what

Always good for the road

Believe me, you have time to make the detour, order at a Tims drive-thru in Fleurimont and come back to St-Éli and it will still be less time than waiting at the Tim Hortons drive-through here. On average 10 minutes of waiting, the longest? 25 minutes... for coffee and donuts...

Service is slow. Did not have any advertised Smile Cookies at 10:30am.

30 min wait in the drive-thru incredible how long it is especially since the interior is closed....

Very long wait of more than 40 minutes at the drive-thru for a simple coffee, so much so that people back out of the drive-thru because they are tired of waiting.

Very good service

I just spent 30 minutes waiting at the drive-thru on a Saturday at 10:00 am. While I waited the items that came inside were served in less than 5 minutes. When I arrived to pay at the window, I saw all the drive-thru orders ready on the counter... not very good at all. This isnt the first time Ive waited too long at this place. I wont go back, its over...

We just waited 30 minutes at the drive-thru and the coffee is not drinkable Well do it again another time, but somewhere else.

The service was very slow. A customer waited 20 minutes for the drive-thru order. We waited 20 minutes at the counter. The person in charge explained to us that it was because they were on break and there were tasks to do. However, there were around ten employees. Better time and task management would be required!

45 minutes at the drive-thru and only 2 cars served...were far in the line and we cant leave...thats a long wait for 1 coffee. I saw at least 10 cars turn around at the end of the line because its so long. There are 5 cars left in front of us. Were not out of here

Poor service!!!! I wait 5 minutes, I loudly call out to the employee who is not visible, 2 minutes later I see him stretch his head like (he is still there???). He walks towards me, I tell him my order and tell me he has nothing left???? So I said to him, you must always have coffee??? I left with at least the coffee!!! November 6 5:45 p.m. and its farm at 7 p.m. I suggest you close or have a <do it yourself> section

There is only one employee who is not stupid among those who remain there are a lot of errors in the orders

Very disappointed with the service. I have never waited so long for a drive-thru order in my entire life! 30 minutes before I have my coffee and my muffin...

Ordered 1 large latte and a medium mocha at the drive-thru, received something lukewarm with no foam that tasted nothing like coffee. For the mocha the same but at least it was hot?!!? I went back inside and explained the situation to the person who gave me my order. His reaction: madame a latte we put milk and add espresso.... Really? So why is my latte lukewarm and with no taste other than milk? She offered to add another shot of espresso. It was barely warm and it tasted like old diluted coffee! I took the cup and left. I will resolve this with online customer service. And the icing on Sunday: my Fidelitim points were not registered when the clerk scanned my card....

Bad service and poorly organized

Quite disappointed with how opening hours work now

I would say that with almost all Tims Hortons, at least in my experience, there is always a little catch. At this Tim Hortons they forgot something from my order.

Often a lot of waiting

Very welcoming beautiful smile lol

Never gets anything right. Literally

The Drive in is simply disgusting and the food cold

Served in 30 seconds very good service

Poor service. I go there very often and its getting worse and worse. Your things are almost thrown in your face.... In addition, no friendliness, no smile, no have a good day. When I take my things and say have a good day, the window is already closed. No desire to go back

Raw chicken!?! Really?!

Great team, smiling and friendly Very good and courteous service

good cheap cafe and the people who work there are super friendly

I had to replace my favorite chocolate glazed donut with another kind because there is almost no frosting on it. Cut-off cut-off

Fast service

Very good drive-thru service.

Service leaves to desire

Very slow service Wait for your order

Always great French vanilla,

No donuts with vanilla cream like in Magog and too often closed!

Very long service and error in order

It opens at 5 a.m.

Be careful of your car at the drive-thru as there are several large holes and the front of the car may be damaged. At least the coffee was good

No more than the others

Condition of the premises in very poor condition, slow service.

This Tim is one of the dirtiest outside, it feels like a dump, at 9 a.m. in the morning the 3 full outdoor trash cans overflow, we drive over the waste at the drive-thru... in addition to the holes in the road for several years.. The back of the building with garbage bags caught in the iron frame. Beautiful image!

Alright

The drive-through pavement is getting so bad I stopped going, before damaging my truck.

Great for enjoying a donut...

My beef was not cooked enough but for the rest it was great, smiling customers

Super nice place. A very beautiful brasserie and a well-located stage!! Small intimate place where the most beautiful parties are held

Very long

Good coffee

Excellent quality and service

Lack of cleanliness. Toaster doesnt work well and owner doesnt change it. Constant lack of products.

Good service

Out of 5 visits to this place, 2 times I got what I ordered. Last week, my average French vanilla, tasted/was just like hot water.

Good service!

When I visited, the trash bins were overflowing at 6:30 a.m. so they had not been emptied since the day before. I think I was served 2 creams and 2 sugars in a glass of hot water. The exterior menu boards are so crooked that it looks like an old cemetery. To avoid

This property

Good service nonetheless

Half of the things ordered were wrong, the coffee was bland

ALWAYS GOOD SERVICE!!!! THANK YOU TO THE WHOLE TEAM DON T LET GO