Tim Hortons in Sherbrooke

The gang corner of mi-vallon its really hot fast service worthy of the old Tim hortons I have been to lots of other services is not fast and the employees are not sociable but at Tim de mi-vallon in rock forest wow let go not

Best service in Sherbrooke. Best Iced Cappuccino in Sherbrooke. Always very friendly employees!

Every time I go there, I am very well served, all the staff are great

excellent place to get a coffee or go to the convenience store or to put gas there or even wash your car even if this car wash is renovation

Incredible service extremely qualified employee

Without wanting to be disparaging, people work at Tim s for a reason . Unable to execute a simple command... incredible.

The checkout service was impeccable, but it took almost 15 minutes to get my 2 wraps from the workers.

Excellent service and fast with a big smile and nice welcome

Slow service. Incorrect order 1 time out of 2. Bad customer service. My order was incorrect again, I called back and they didnt half understand what I said, so I went back and they almost laughed in my face. Really deplorable, because several people like me working in nearby dealerships go to this place and I am disappointed that we have to have terrible service every time for a coffee

I got 2 potato pancakes instead of 3 and they had just been put in the bottom of the bag without packaging and the girl replied Well, it doesnt matter.

Always well served, early in the morning, what I remember, personalized service

The best Tim Hortons great service

It s pitiful in every aspect!

I take the trouble to mention that my order was incorrect and the young girl serving persists to tell me that that s what I ordered! Context; Im asking for a hazelnut cold brew coffee this morning. She hands me an iced coffee without foam, without syrup. I tell her its not the right coffee, she tells me its what we prepared for you! I dont work for Tim but I know exactly how my coffee should be and I tell her again that its not that, that even if she had brewed it the foam on the top was still missing. She leaves and comes back to tell me it was brewed. Im absolutely not convinced so Im asking him to do it again and not to stir it up! She returns a minute later with the same iced coffee in her hands, but with an addition of what appears to me to be foam on top. I didnt really have time to RE-ask him to do the right thing so I took my coffee laughing (yellow) and left. It was actually whipped cream that was added on top of the so-called hazelnut cold brew coffee. It s quite insulting to be taken for caves, even though I was very polite! ** update ** I just opened my morning BLT and the egg is missing, but I have the cheese! I will go inside next time to make sure everything is ok because I have rarely been so poorly served in a Tim.

Very lousy car service..Im generous with my star because that would be none..The young girl at the car service in the morning during the week is very arrogant..Its really not her place customer service... This is really the last time Im going to go to this place...

Mixed like a deck of cards...

Always good service during the week but on the weekend my orders are ALWAYS incorrect, either the food is not well cooked or poorly executed or they make the wrong order and charge us too much I know that managers and bosses like to have their weekends off but they really should have more supervision on Saturday and Sunday because its really nonsense

Irresistible delicious taste

It feels good and the service is quite fast

Its nice to see the staff working when we have time to go inside.

This one you can have whatever you want including cold drinks. Good service too.

Excellent service. right now

A nice spilled coffee in the car due to a loose lid. No accommodation. Refuses to pay for an interior wash..

Ordered 2 ice caps, 1 large and 1 medium, received the ice caps and it had the same quantity in both, after mentioning this observation the lady replied that she must respect the lines on the cup Disservice

I waited too long for my drive-thru order, mistake in my order and the food was bad, burned, almost passed the date

The coffee tastes different every time I go there and the wait inside is long.

No eggs ready so not much choice, incompetent service, ask for napkin she just gives me one!!! I ask for my donuts in a box, she puts them in a crime bag... lets see

OK but not many donut choices

If you have 30 minutes to spare on a Saturday or Sunday lunchtime. Its the ideal place to wait in line, take messages, text family and friends, watch social media, chat with new people who are also waiting for a coffee!!!! 30 minutes is the minimum wait, no jokes my coffee was cold when it was finally my turn.

Looking at the other reviews, Im not the only one to be discouraged by this Tim Hortons! I can understand that there is a lack of manpower, however in the situation I have just experienced it is not due to the lack of manpower, but to the lack of logic. Waiting 15 minutes at the after-sales service without anyone saying please for a moment, I was answered after a few hellos from me to tell me a moment! After another moment of waiting I was finally able to place my order! Returned to the window no apology, stupid look and no reaction when I mentioned that it would be polite to say one moment please before the customer thinks the restaurant is closed!!! Dont ask yourself why Tim Hortons is losing its customers, the service is simply abominable. Denis Bourque you should go back to the floor and supervise your employees like you did before!

No normal drive-thru, tell us to go to the window. No one from the service seemed impatient. Excessive waiting time today even though there were just 2 vehicles in front of us for more than 15 minutes. And in general they have few or no donuts available whether morning or evening.

Sad but by reducing your opening hours by not wanting to give your employees a real salary instead of fattening your pockets unnecessarily speaking... the service I am sure would be even better & it would be open day & night... but pay your employees in a way that makes them feel underpaid... dont expect much, know that which is sad because the girls who work at this Tim are golden women!!

Donate more batches of donuts and timbits every time I go there that I want my donuts or my timbits you dont have

I had a BLT sandwich and there was almost nothing inside and the bacon was way overcooked.

Alright

Very well located at the corner of Mi-Vallon and Boul. Bourque. This is not a restaurant with several tables, but mainly for take out or drive service.

Very well received, I had two gifts to give so I bought cards with a certain amount.

Accuracy of orders often incorrect

I went there today, the drive-thru served my order but didnt charge me for the right products at the right prices. To watch!! Too complicated for them.

Im glad Im able to order at the drive-thru with my horse.

Coffee always good during the week!

Its long and painful

I went there on Sunday at 8 p.m., no service from the two (2) employees who looked at me and who continued to talk, for after 5 one of the two employees decided to come and serve me. I asked him for a 12 donuts and he took out a muffin box for me, I was desperate, and finally, when I got home, I realized that the donuts werent for the day, they were the donuts from Saturday morning , they were hard as rock. Never go to Tim Hortons.

Very unwelcoming and unsmiling staff. They are always out of stock of something (bread, potatoes, etc.). After several tries, we decided to go elsewhere!

Super good but.... But... Slow service. Lack of staff. The big problem... Changing the menu too often when you like something they change it. And when there is a new product, well... Forget to taste it, there are almost never any. But Tim has the best French vanilla! The donuts are always fresh.

Very good but at the end of the evening, there is a lot of donut shortage... no choice

There was nothing infested, but a very loose wrap, torn in several places, cold and with all the filling at the bottom, it was rather ugly to receive

Fast, car wash, courteous

not great and often lacks donuts, bagels and the famous ice cap machine, broken 60% of the time

Generally good, the coffee is of uneven quality like in many Tim Hortons but the food is good and the service is fast.

I had to have a tongue transplant after drinking coffee, fourth degree burns (yes they identified it as that) and I was unable to taste afterwards.

OK but sometimes very long even for just a coffee

The shelves are often half empty, especially on weekends.

Perfect food. Strange staff. We seem to take customers for granted. Unpleasant atmosphere. No smile. Poorly cleaned tables. No point in going back. We feel like were disturbing. (Three visits) Management should react and/or intervene.

The choice of donuts is limited and the service is slow most of the time.

Worst Tim Horton in the world, the service is rude and unpleasant.. The wrap looks like it was made by a monkey in a wheelchair, that makes no sense, everything is crooked.. I recommend it to anyone, there is another 500 meters away if you dont want to be disappointed

9 times out of 10 they have no stock or nothing is available, lack of organization. The problem is definitely in the staff!!!

Because I like the food. I mainly use take out.

Ahhhhhh, coffee!

The drive-thru service is generally quite quick.

The drive-thru service really leaves something to be desired. No courtesy. The person taking orders is really not pleasant. Dont make the mistake of getting an order wrong, she raises her voice and gets angry. It happened more than once.

I love it

Love it lol