McDonald's in Sherbrooke

4857 Boul Bourque, Sherbrooke, QC J1N 1E3, Canada

★★★★☆
(1237 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
4857 Boul Bourque, Sherbrooke, QC J1N 1E3, Canada
Plus Code
92C6+92 Sherbrooke, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Sunday
6 AM–12 AM
Monday
5 AM–12 AM
Tuesday
5 AM–12 AM
Wednesday
5 AM–12 AM
Thursday
5 AM–12 AM
Friday
5 AM–12 AM
Saturday
6 AM–12 AM

Services

Service options
Outdoor seating Delivery Drive-through On-site services Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Breakfast Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.7
★★★★☆
1237 reviews

Most Mentioned

order (53) coffee (17) big mac (12) cold (10) croquettes (9) employe (9) food presentation (7) poutine (6) error (5) smile (5)
5 stars
426
4 stars
396
3 stars
207
2 stars
73
1 stars
135
★★★★★
December 14, 2024

Efficient mcds

★★★
October 26, 2024

Avoid going to this place on Saturday ! Every Saturday now , the guy's who assembles your burger's always misses the extra patty I put in my double cheese 😡 On the other days the service is good but not excellent, always misses sauces. 🤥 I will change the note when they change those habits. 👀

June 20, 2024

The food is soo crunchy from overuse of Oil. I got stomachque from eatin'there stay away @world. #0Sanitary, #poorfood, #Overuseof Oil Yours truly Restaurant%Workee

★★★★
May 20, 2023

Quick service time. No mistakes on orders.

★★
March 18, 2023

Horrible service atleast for the teens Jesus christ i saw one of them eating some of my fries i know its fast food but a rushed burger like … week days i suggest coming there

★★★
February 13, 2023

Hours are not as posted. There is a sign in the drive thru that says their hours. Excellent service when I returned the next day. Service offered in French and English.

★★★
July 9, 2021

The place itself was underwhelming, short staffed, had to wait 20 minutes at counter to get served, and the McDonalds app is terrible had to cancel and replace my order twice

★★★★★
June 12, 2019

For a McDonald's it was extremely good. With service I have never experienced before at any McDonald's. We were very satisfied.

December 20, 2024

Slow calibrations

Local Guide
December 20, 2024

I paid $4.20 for a small sandwich. Joualvert, its insulting.

★★★★
Local Guide
December 16, 2024

Beautiful location with lots of sun. Fast team good service.

Local Guide
December 9, 2024

Poor, fast service, half an hour waiting at the checkout...

★★★★★
Local Guide
December 9, 2024

The cleanest McDonalds and the recipes are respected to offer us the products with good taste

★★★★
December 2, 2024

The radio is very noisy, and whats more, its a radio where the presenters are constantly talking, its very unpleasant... much better music atmosphere especially during the holiday season!!!

November 23, 2024

Yeah good! Between the back of the counter which is deplorably dirty, the customers at the cash register who are ignored even though they want to pay, or the fact that I waited more than 10 minutes for a coffee and a small sandwich which, moreover, Wasnt the right one? Not an ounce of empathy? And its called fast food? Having professional experience myself at McDonalds, no one would have endorsed that!! Thank you good evening goodbye!

★★★★★
Local Guide
November 23, 2024

Fast service, very welcoming staff thank you

★★★★★
November 23, 2024

Caseoh

★★★★
Local Guide
October 23, 2024

Mc Do.

October 23, 2024

I got seriously ill after eating it on October 18. Food poisoning, no return on my calls and emails and no refund. Unacceptable

★★
September 23, 2024

Every time I go to McDonalds theres something missing from my order. Really frustrating I dont have time to look at my order to see if everything is ok, its your job to do that not me loll

★★★
September 23, 2024

Quite an ordinary experience! The girl at the counter gives you your order without looking at you and without smiling. When you finally go to fill your liquor you even couldnt have ice

★★★★
Local Guide
September 23, 2024

Fast and courteous service.

★★★★
September 23, 2024

Its a McDonalds. Kid-friendliness: Yes Wheelchair accessibility: Chair accessible

★★★★★
August 23, 2024

Super good service

★★★
August 23, 2024

They are supposed to open the restaurant inside at 6 a.m. but practically never open, and for the service at the cash register there are never employees at the cash register to serve us.

★★★★★
Local Guide
August 23, 2024

Courteous staff, very clean restaurant...

★★★★★
Local Guide
August 23, 2024

This evening the wind is hitting hard and despite everything, the staff was great as usual!

★★★★★
Local Guide
July 23, 2024

Very clean this MCDonald and good, fast service.

★★★★★
Local Guide
July 23, 2024

Im going to leave a good first review at McDonalds. I came by this Friday, July 5 at 11 p.m. and the service was A1 fast and efficient and no errors in my order, especially which is great, the big mac was really well put together and not Garocher like 3/4 of the time. And the spicy chicken poutine just like in the photo, big good job, it deserves a 5*

★★★
Local Guide
July 23, 2024

Very good

July 23, 2024

I think who has a slight problem with closing hours! it is written online that it closes at 11 p.m. on Saturday and yet no lights turn on at 9:30 p.m. as well as the terminals close! rethink your stuff lol it sucks

★★
Local Guide
June 23, 2024

Had coupon but they did not use it had to go back in to get refund

★★
June 23, 2024

A certain José was very offensive behind the counter. While waiting for my order, she made inappropriate comments towards her colleagues. I experienced deep discomfort at that moment. I will not return to this establishment again.

★★★★★
Local Guide
May 23, 2024

My son loved it Wheelchair accessibility: There is accessibility Food : 5/5 |

Local Guide
May 23, 2024

They really have a hard time not making mistakes, they often forget things in the orders. Its really 50/50 you never know what you might run into. They get the orders wrong 9/10. They forget the fork if you order a poutine.. Good luck if you order from the drive-thru.. they forget burgers, always check before leaving because thats for sure whether there is something missing or they are wrong, croquettes no sauces, chicken juniors with the wrong chicken, You can order an iced tea and receive a coke. Compare to other McDonalds, its not always fresh either. It really depends from one day to the next, in general its far from great. We agree that we already know when we leave that McDonalds is fast food, we dont have many expectations but they still manage to be mediocre, its impressive

★★
May 23, 2024

I would say its the worst McDonalds in Sherbrooke, me and my partner struggle with the drive-thru every time

★★
April 23, 2024

Receiving your order no sauce for the croquettes, no napkins and a person to charge who has an attitude of *@*@*@*@ no common sense seriously or is Mc Do going away... More and more ridiculous every time I set foot there

★★★
Local Guide
April 23, 2024

1 time in 4, Im missing items or its not exactly the order I asked for, its always a surprise, sometimes pleasant or disappointing... Its up to you... Positive points: The other 3 times my order was correct. I have always been served by employees who are not in a good mood. Negative point: The employee who mops during rush hour around dinner time... Ive already seen better... You have all my respect, but were going to get lunch, can we please not fall and break a limb ! I saw at least 3 elderly people slide during their journey to their table from the counter with their order. This is not normal...

★★★★★
Local Guide
April 23, 2024

Simple, fast and error-free.

★★★★★
April 23, 2024

Levededement ais incroillable

★★★★★
Local Guide
April 23, 2024

Quick drive-thru service

March 23, 2024

I went to get myself an Egg McMuffin this morning. Very sickening I found myself chewing eggshells. So I will never go get something for lunch or anything again. I am extremely disappointed, no congratulations to give you

★★
Local Guide
March 23, 2024

Very slow service. Coffee that tastes like water and 2 inches of cream when you ask for 1. Employers talk to each other instead of serving customers.

★★
Local Guide
March 23, 2024

Opening at 6 a.m. in the morning is a bit ridiculous when the Tim Hortons is open at 5 a.m. next door and the McDonalds employees look at you through the window at 5:56 a.m. seriously if youre ready before 6 a.m. then open the door you are paid you are ready and you look at me through the window with your arms crossed looking at your watch until 6 a.m. you dont prepare five courses 3/4 of your job and frozen

★★★
Local Guide
March 23, 2024

We know what to expect...

★★
Local Guide
February 23, 2024

I wonder where the cleanliness standards are at McDonalds Should we think that the kitchen is also dirty

★★★★
Local Guide
February 23, 2024

I have only been to this restaurant a few times and have only made mobile orders that I picked up at the drive-thru. My orders were accurate and I had no problems. It is well located, close to a commercial area, Highway 10 and it has sufficient parking.

★★★★★
Local Guide
February 23, 2024

This happened to me once to receive a burger without bun, I asked him to make it again and everything went well, excellent service!

★★★★
February 23, 2024

The weekend, too many young people, it takes a long time to serve

Local Guide
February 23, 2024

If you buy to take away. You need to revise your order. They are missing things.

★★★★★
Local Guide
January 23, 2024

Its quick and easy to access, effective

January 23, 2024

Always closes 30 minutes before closing time never respect closing times.

Local Guide
December 23, 2023

They accept Uber Eats orders even if they are closed (or just closed) and are not able to cancel the order. The delivery men unfortunately take turns one after the other to deal with closed doors.

★★★★
Local Guide
December 23, 2023

Its MC Do so no surprises on the taste... there are often errors in our orders. Just check before you leave. Always comforting to go to an MC Do

★★★★
Local Guide
December 23, 2023

Very slow service, several young people who are having more fun than working 2 big macs and a fries and I was alone as I ordered none in the car or inside and I waited 15 minutes minimum.

December 23, 2023

There were no newspapers, I was very dissatisfied!

December 23, 2023

Waited over an hour to be told the order just couldnt be prepared. Very often errors in orders.

★★★★
Local Guide
December 23, 2023

Its not the fastest service but they are very nice.

★★★★
Local Guide
December 23, 2023

Big, Fast, and ordering kiosks make ordering and menu customization much easier.

★★★★★
Local Guide
December 23, 2023

The restaurant is very well appointed and the supervisor is very nice. One of the best McDonalds, I must say

★★
Local Guide
December 23, 2023

Sometimes no choice

★★
Local Guide
December 23, 2023

Thats 5 times who forgets to put the sauces in the bag. Now I have to see if he has everything, because there might be things missing.

★★★★
Local Guide
December 23, 2023

The speed of service was better than at many other McDonalds. Food

★★★★
December 23, 2023

Kid-friendliness: Childrens menu

★★★★★
Local Guide
December 23, 2023

Always clean

★★★★
Local Guide
December 23, 2023

The new decor is very good

December 23, 2023

No way to have a drive-thru order without error... still missing something!!!

December 23, 2023

OFFICIALLY THE WORST MCDO IN SHERBROOKE!!! 30 minutes of waiting at the drive-thru to receive our unpackaged lunch, uncooked meatballs, unsalted fries Seriously, make an effort

Local Guide
December 23, 2023

Not able to follow a screen make an order properly and even more incompetent to make food

★★★★★
Local Guide
December 23, 2023

Hot, fast

★★★★★
December 23, 2023

wow that was the first time I ate and now I only eat that

★★★★★
Local Guide
December 23, 2023

Very clean place: 2 people full time to clean the entire McDonalds. 1 person for the room (at noon). 15sc to take the order. At the counter, when you look to the left, there is a screen and I see that in the morning they are in the first 2 in speed. Errors happen even if they are checked twice. There were several times the door was closed, when there are only 4 employees its normal. I learned that McDonalds Canada had rated this restaurant as excellent. This restaurant is verified and rated 4 times a year. Average waiting time for the order: 170 seconds, therefore 3 minutes. The customer satisfaction index is 80%.

December 23, 2023

Big aggressive noise coming from their loudspeaker at the drive-thru, make me pay twice & remove their machine too quickly which causes the paypass to fail.. again.

★★★★★
Local Guide
December 23, 2023

True to himself!

★★★★
Local Guide
December 23, 2023

Lots of improvement here

★★★★★
Local Guide
December 23, 2023

Total satisfaction every time Ive been there

★★★★
Local Guide
December 23, 2023

For a Grilled Chicken Wrap it s 10 minutes of waiting to cook it, so its a bit long. McDonalds should review this product

★★
Local Guide
December 23, 2023

Great for after bars

★★★★
Local Guide
December 23, 2023

Seul petit bémol les tables nétaient pas très propre, mais quand même acceptable. Le temps dattente aussi etait un peu long, pour le peu de client quil y avait. A lheure ou nous y sommes allé il ny avait pas beaucoup de gens, ils avaient amplement le temps de nettoyer. Mais les employé aiment mieux parler entre eux que nettoyer.

★★★★★
Local Guide
December 23, 2023

I dont go there often because I dont live in the area. But every time I go there, I am well served and never have a mistake in my order. I am always well received. Parking: Parking nearby, very easy to access. Kid-friendliness: Childrens menu Wheelchair accessibility: Spaces for people with reduced mobility.

★★★★
Local Guide
December 23, 2023

Short lunch break

Local Guide
December 23, 2023

The most terrible McDonalds in the region

★★★★★
December 23, 2023

Recommended dishes

★★★★
Local Guide
December 23, 2023

The point to improve is is the general cleanliness of the dining room

★★★
Local Guide
December 23, 2023

The orders are always fair but the employees are disrespectful and stupid. (2 different employees on 2 visits)

★★★★★
Local Guide
December 23, 2023

Good drive-thru service, very fast and error-free.

★★★★★
Local Guide
December 23, 2023

Always delicious and fast

★★★
Local Guide
December 23, 2023

A little greasier than other McDonalds

December 23, 2023

Very disappointing! Often mistakes in the kitchen! We forget to put items in the take out! Dont take the crispy chicken wrap, a small piece of iceberg lettuce, some fresh tomatoes and a small piece of bacon! All this for almost $10, very disappointed and whats more its very expensive! So we want fresh! I think there is a shortage of competent staff!

★★★★★
Local Guide
December 23, 2023

Super friendly staff!

★★★★
Local Guide
December 23, 2023

Service often efficient despite a few errors.

★★★
Local Guide
December 23, 2023

Its a emergency restaurant...no expectations in terms of service...quality of products...cleanliness...and special request....lots of order errors its really incredible....the young people need to be much more supervised...yes I forgot the hygiene is not there....

★★★★
Local Guide
December 23, 2023

What can we say about McDonald s? What can I say that is different from what we probably all know now. Adequate food, well made, Consistent, tastes good the majority of the time. Correct service Young people have a little difficulty But they are young, very young sometimes. I go back there from time to time for a quick coffee, which is excellent by the way. superior to coffee from other types of fast food. the coffee is excellent. It is a coffee much superior to other coffees from various fast food restaurants.

★★★★★
Local Guide
December 23, 2023

Las amburguesas de McDonald, son muy famosas. In addition to games for children and cups to celebrate birthdays. McDonalds hamburgers are very famous. In addition to games for children and places to celebrate birthdays.

★★★★★
December 23, 2023

McDonalds is what I want

★★★★
December 23, 2023

Fast food wui does not change.

★★★★★
December 23, 2023

Great and cheaper than before

★★★★★
December 23, 2023

Excellent fast service and good fast food never disappointed I recommend

★★
December 23, 2022

Restaurant always not very clean, the worst McDonalds in the region. The managers are not doing their job. Dirty tables lots of trash on the tables and also on the floors.

Local Guide
December 23, 2022

Employee discussing out loud about everything except work, no paper in the printers to output order numbers, it looked like the sandwich served had been stuffed in the bottom of the box without preparation, lack of good manners from the employees. Inaccurate order.

Local Guide
December 23, 2022

Very long service.

Local Guide
December 23, 2022

Very disappointed. There are order errors all the time. When you call to file a complaint they tell you who will take your name as well as the errors and that on your next visit you will only have to go to the counter and mention the situation and that you will get your free meal. This morning thats what I did for a major order error last week and you received the response sorry sir we dont have your name in our book Im tired of businesses that dont care about their customers, that dont hold their employees accountable for their mistakes and the importance of customers. We live in a world of I dont care.

Local Guide
December 23, 2022

Items are always missing from orders. I have already ordered 5 trios for my family and I only received the fries and 1 juice.

★★★★★
Local Guide
December 23, 2022

Excellent service from the young boys at the counter. Clean place

★★★★★
Local Guide
December 23, 2022

Fast and well served

★★★★★
Local Guide
December 23, 2022

Good service from the morning team. Fast, efficient and smiling; THANKS!

★★★★
Local Guide
December 23, 2022

Super good service in three steps. Thanks to the whole team. It was a pleasant moment. Not too much waiting.

December 23, 2022

I should have stuck to my first comment. 4 months ago, my children s 3 burgers were missing from the bag. This time it s 20 kibbles. Obviously, no way to reach them and for the second time in a row, no invoice in my bag to prove that I paid for the said kibbles Miserable service

★★★
Local Guide
December 23, 2022

Nothing to say other than Mcdo is Mcdo.

December 23, 2022

Ashamed Map times: Closes at 9 p.m. for the dining room and 10 p.m. for the drive-thru You arrive there and they tell you that it closes at 8 p.m.... never seen a McDonalds that closes so early, especially in a city like Sherbrooke with a large percentage of students who go to bed late Maybe we should think that everyone eats at 5 p.m. and eating after 8 p.m. we come from the planet Mars

★★★
December 23, 2022

Well my dear ones

★★★★★
December 23, 2022

Nice and clean

December 23, 2022

You dont have Whooper compared to Burger King

★★★★
Local Guide
December 23, 2022

It remains good old MC Donald, with the same uniformity that characterizes the channel. The people of Sherbrooke dont have to be ashamed of their branches, PS... fortunately thats not what we find in Montreal.

December 23, 2022

For a long time we have been meeting there on Thursday evenings to go to dinner, and it has been twice that when we arrive there the dining room is closed one car leaves from the city center and the other from St-Élie incomprehensible, close the so all your MCDo like that we wont ask any more questions

★★★★★
December 23, 2022

Fast and personal service with good humor. .

★★★★★
Local Guide
December 23, 2022

Very rich Parking: na