A&W in Sherbrooke

24 Rue Saint-Jacques, Sherbrooke, QC J1R 0T2, Canada

★★★★☆
(903 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Première chaîne de restaurants de burgers au Canada. Reconnue pour ses rondelles d'oignon et sa fameuse Root Beer A&W servie dans des bocks givrés. Fière de maintenant servir le café Pret ainsi que des boissons chaudes, froides et glacées dans les restaurants Le Brew Bar A&W.

Website
web.aw.ca
Address
24 Rue Saint-Jacques, Sherbrooke, QC J1R 0T2, Canada
Plus Code
92V4+V4 Sherbrooke, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Sunday
7 AM–9 PM
Monday
6 AM–9 PM
Tuesday
6 AM–9 PM
Wednesday
6 AM–9 PM
Thursday
6 AM–9 PM
Friday
6 AM–10 PM
Saturday
7 AM–9 PM

Services

Service options
Outdoor seating Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food
Dining options
Breakfast Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual Cosy
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

4.1
★★★★☆
903 reviews

Most Mentioned

food presentation (27) root beer (12) smile (9) fast food (9) breakfast (8) order (6) onion rings (6) cold (5) respect (4) employe (3)
5 stars
423
4 stars
306
3 stars
92
2 stars
31
1 stars
51
★★★★★
December 9, 2024

great food, always a good time at A&W, little pricy for the food

★★★
August 13, 2024

It's a fast food joint, what can I say... The place was small and dated. It has a strange layout which really has to be fixed. The service was typical of fast food... so, not fast... As for the food, they have a top-notch burger. Yes, not all fast food joints are created equally. This comment is only in relation to A&Ws. In comparison with their peers, they seem to do it a bit better than most. The only drawback is that A&W must be the most expensive burger joint of all the fast foods. It cost $65 for 3 people.

★★★★★
January 5, 2024

First time there !! Great service, the young woman who served us was very pleasant!

★★★★
May 28, 2023

This is a fun burger joint to try. As far as I know. I haven't seen one of these restaurants in the states. Rootbeer is a big draw here. The burgers are tasty and the chicken is moist. It's worth a try if you are tired of the golden arches, the king or Wendy's.

★★★
May 15, 2023

The teen burger is the best burger on the menu, and the onion rings are better than any other fast food chain's.

May 7, 2023

Not so good for a 5$ coffee. Something is always wrong with their machines.

★★★★★
July 13, 2021

One of the first A&Ws in Sherbrooke and definitely a welcome addition. A&W does a great job at training their staff and thus, it's almost always a pleasure to visit one of their outlets. Whilst slightly out of the way, this particular A&W is always worth the trip. Excellent food and service year round.

★★★★★
April 10, 2018

Love the frozen mugs, they're so cold I once got my tongue stuck on it. Burgers are great, but the Teen burger is suitable for all ages above 5 y/o.

Local Guide
November 23, 2024

Do not want to honor their promotions because there are too many orders if they honor them and this creates a rush and waiting times that are too long, very disappointed, 45 min in the queue to have us tell the checkout that they cant do the promotion and to go to McDonalds if Im not happy, really ordinary,

★★★★
Local Guide
October 23, 2024

good Parking: drive thru Food : 4/5 |

★★★★★
October 23, 2024

Superb place, dynamic and professional team, I love the fact that we bring your cabaret to the table.

September 23, 2024

the staff uses foul language in front of customers among colleagues I went there with my family and found it very unpleasant

★★★★★
Local Guide
September 23, 2024

Lunch for 2 for a very good one. Vegetarian options: There is beyonmeat Dietary restrictions: Gluten problem, replace bread with salad leaves for hamburgers.

★★★★
Local Guide
September 23, 2024

Everything was correct.

★★★★
Local Guide
September 23, 2024

Always nice to stop at the A&W. But why is it so expensive as a trio if you dont have a coupon? The food is nice to eat.

★★★★★
Local Guide
August 23, 2024

I really appreciated the outdoor seating with parasol...

★★★★★
August 23, 2024

EXCELLENT service from the 2 employees present on Sunday August 11, 2024 after a very bad first and last experience at Wendys and Fumoirs Dickeys the employees were too busy talking or texting to serve me....... Again Congratulations to the 2 A&W employees

★★★★
Local Guide
July 23, 2024

A little long to answer but for everything else its fine....order to the car

★★★★★
Local Guide
July 23, 2024

Very good and fast

★★★★★
July 23, 2024

Still so good

★★★★
June 23, 2024

Excellent service (at the tables!) Tasty Teen Burger. A quality fast food. THANKS

★★★★
Local Guide
May 23, 2024

We went for lunch there the other day, we had lunch with eggs and everything and the waitress told us that there was an option that if we take 2 there is a discount, in the end that Cost us about $11 each for 2 eggs sausage bacon bread and potatoes. The discount is not indicated on the menu so we were pleasantly surprised! It was really very good, I recommend! Parking: Several places available in front

★★★★★
Local Guide
May 23, 2024

I ate a little expensive but very good.

★★★
Local Guide
May 23, 2024

Good coffee Unoxidized tomato (this is now rare) Possibility of having jam and peanut butter as desired. Buttered toast Possibility of a beverage other than coffee The cook who does the checkout in the absence of a cashier is very polite and kind to customers. Negative Eggs! Dirty floor to the point that my feet were slipping on the accumulated grease. Toilet rooms including the bowl. Very/overcooked bacon (blackened by cooking) but good. Didnt taste burnt. Half-cooked eggs with yolks, not runny, but good. Potato browned by cooking The poor young girl at the checkout looked extremely unwelcoming (not to mention stupid looking). I wish him pleasure in life. Its quite cold there making food cold. Tables +/- clean Too expensive, $13.50 for eggs bacon toast coffee fries For $17, at Cora, I got ham benedictine with less fatty potatoes and lots of fruit and coffee (although less strong than A&W), a beautiful restaurant and table service.

★★★★★
Local Guide
March 23, 2024

I stopped by around 7:00 p.m., the checkout service was very good, the cashier was smiling and courteous. The restaurant was clean. I ate my hot meal! THANKS!

★★★★
Local Guide
March 23, 2024

Service a little slow, slight lack of initiative, but good customer experience nonetheless

★★★★
Local Guide
February 23, 2024

Very good, but the wait is often long.

★★★★★
Local Guide
February 23, 2024

I recommend perfect food quality good temperature very clean I recommend instead of McDonalds quality service

★★★★★
Local Guide
January 23, 2024

St ELLiE. First visit back from trip...Quick service and nice welcome, rare today... Congratulations

★★★★★
December 23, 2023

Customer friendly

December 23, 2023

Very disappointed everything was cold hamburger, fries, onion rings Parking: Easy to access

★★
December 23, 2023

Dirty, slippery floor, dirty table

★★★
Local Guide
December 23, 2023

Much too long

★★★★
Local Guide
December 23, 2023

A little pricey but of you have coupons its not so bad

★★★★
December 23, 2023

Wait time was long but staff was friendly

★★★★★
December 23, 2023

One of the good a&ws where I ate

★★★★★
Local Guide
December 23, 2023

Good food, fast and courteous service!

★★★★
Local Guide
December 23, 2023

Good service, the food is good, his mouth a corner...

★★★★★
Local Guide
December 23, 2023

Fast and professional... the place is clean and has a fast drive through.

★★★★
Local Guide
December 23, 2023

Excellent service, smiling employees. The only downside was that the toilets were poorly maintained. Paper overflowing from the trash and no soap. Sniff. But for the rest, well done

★★★★
Local Guide
December 23, 2023

Fast and hot service

★★★★
Local Guide
December 23, 2023

The best hamburgers

★★★★★
December 23, 2023

I loved my experience on February 18, 2023 at this A&W because the order was short and also we ate it at my godmother and godfathers house. Also, They Ordered Two Happy Meals. The first was for my cousin and the second was for me. My Cousin Prices Coke To Drink And Me Sprite. My Cousin Took Poutine. On my birthday, she gave me a 4-pack of A&W Root Beer. I Drank It When I Eat Hot Dogs. I have little left. A&W Root Beer Is Even Better Without Sugar . Im Not Diabetic, Dont Judge My Usual Hours

★★★★
Local Guide
December 23, 2023

Fast drive-thru

★★★★★
Local Guide
December 23, 2023

Fast and courteous

Local Guide
December 23, 2023

It s A&W. I m reminded every time why I don t like it. This is not a good burger but when you re in the road late at night and everyone else in your vehicle wants it, what do you do.

★★★★★
Local Guide
December 23, 2023

Parking: Easy to access, clean and close to the door Kid-friendliness: High chairs, bibs available

★★
Local Guide
December 23, 2023

Good root beer, terrible hamburger. Expensive. Food : 1/5

★★★
Local Guide
December 23, 2023

The meals are always good and it is very rare that they are lukewarm or cold. Unfortunately we deplore the lack of cleanliness... full trash cans, very dirty floors, large moss rolling on the ground among crushed fries and torn papers. Whether you look at the floor or the ceiling, dirt is visible like the nose in the middle of the face!!! Please owner or manager, teach your staff to maintain the place!

★★★★★
Local Guide
December 23, 2023

It was good but you really need to hire. The teenagers were overwhelmed :D

★★
December 23, 2023

Employees chatting with a waiting line, orders dont come out, nothing changes this aw

★★★★★
December 23, 2023

Good service.. politeness and kindness however we would benefit, when ordering from the car, to know the total amount which is not always revealed except when paying. With the competitor, we immediately see on the screen the amount to be paid.

★★★★★
Local Guide
December 23, 2023

A very big thank you to the team present Sunday evening October 8 I arrived at 7:40 p.m. shortly before closing and I was really served super quickly and the entire order was impeccable. Great service and a great welcome with a smile. Thank you so much

★★★★★
Local Guide
December 23, 2023

Ok

★★★★
Local Guide
December 23, 2023

We passed today, outside of rush hour, the service was very fast and the staff was courteous. We were at the drive-in The hamburger was good but the fries were clearly overheated, deplorable :/ for the price we pay... We also had a strawberry smoothie which was very ordinary, practically no flavor, ice and cheap fruit juice, here is your smoothie, We dont recommend it at all. Dietary restrictions: Supposedly gluten-free smoothie and fries. To see this evening

★★★★
Local Guide
December 23, 2023

I just didnt like the flies that came near the food.

★★★★
December 23, 2023

The slightly different way to Burger King and McDonalds

★★★★
Local Guide
December 23, 2023

The best fast food burgers - hands down!!

December 23, 2022

Once I get home I open the bag and a nice mound of burnt onion rings merge together....

★★★
Local Guide
December 23, 2022

Sweet potato like undercooked. The royal very good

★★
Local Guide
December 23, 2022

I love the quality of food at the A&W. But at this location the service needs to be improved. The hamburger was barely warm as were the fries. Lets not say very loudly

★★★★★
Local Guide
December 23, 2022

As good as ever and the team is excellent, well done!

★★★★★
Local Guide
December 23, 2022

Excellent food! Alright!!

★★★★★
Local Guide
December 23, 2022

Fast and courteous service. I needed peanut free meals and thats the case here.

★★
Local Guide
December 23, 2022

Saturday 1 p.m., they ran out of onion rings.

★★★★
Local Guide
December 23, 2022

Its having repairs on (21/05/22) so it is closed, you should call before going to confirm if it is open to the public.

★★★★★
Local Guide
December 23, 2022

It was good

★★
Local Guide
December 23, 2022

I had a chicken wrap...dry chicken inside, nothing else, no salad or anything, very disappointed.

Local Guide
December 23, 2022

30 minutes minimum wait in the restaurant for our orders, lukewarm food, even cold. Lots of people waiting for their orders and the employees only prioritize the drive-thru and their own food! No but what a disaster!!

Local Guide
December 23, 2022

We paid for an orange juice, we only had Coca Cola. We paid $2 more for nothing.

December 23, 2022

In the order a demwnder burger without cheese. There was cheese. Someone realizes this. Roughly scrape the melted cheese (there is a lot left). Dangerous practice..... Change the entire sandwitch we are talking about food there are intolerances and allergies in the world

★★★★★
Local Guide
December 23, 2022

Good meal in a nice restaurant

Local Guide
December 23, 2022

The service is very slow

★★★★
Local Guide
December 23, 2022

Good service

★★★★★
Local Guide
December 23, 2022

Still so good

★★★★★
December 23, 2022

This restaurant is the best in Sherbrooke. Donate to Multiple Sclerosis, it helps a lot of people!

★★★
Local Guide
December 23, 2022

I always like to go to this restaurant. It reminds me a lot of my youth. Except that the staff is not at all welcoming. Smiles are rare. But its better than the one on Boulevard Bourque where we are treated like ...¿¤ ~ ? Lack of respect and staff: Poor service.

December 23, 2022

Ark

★★★★★
Local Guide
December 23, 2022

Very good

★★★★★
Local Guide
December 23, 2022

Very good restaurant, the burgers are Top Taste. The service is very good. At times there is a lot of waiting, which is normally a good sign...

★★★
Local Guide
December 23, 2022

Medium quality sandwiches

December 23, 2022

Every time I go there I am disappointed. Be the wrong thing, be they put things in the burger that I told them not to put, be the drinks hot, be too much flour on the bun, be all of these things

★★
Local Guide
December 23, 2022

Very slow.

★★★
Local Guide
December 23, 2022

I used the drive-thru. The food was good but the wait was very, very long. Lack of staff???

Local Guide
December 23, 2022

21min wait for 1 habanero chicken, 1 Poutine, and 1 drink, error on the order I had a blt... not the same chicken, bread sauce and I dont eat bacon, I go back, and another 8 minutes of waiting for a new one, the manager instead of helping her employees and directing them well, prefers to run away and do the dishes, note that there were just 5 orders of 1 to 2 cb including mozzarella.. the manager will have to I have adequate training to be able to adequately train my team .. a mini straw for a brewed coffee, in other A&W there are large straws

★★★★
December 23, 2022

They randomly close the dine-in area. I understand that whole Canada suffer from labour shortage

★★★★★
December 23, 2022

Excellent service and kind and helpful staff (****)

★★★★★
December 23, 2022

Burgers are excellent

★★★★★
Local Guide
December 23, 2022

Fast and courteous service. Clean dining room.

★★★★★
December 23, 2022

The best fries

★★★★
Local Guide
December 23, 2022

Welcome hot meal

★★★★★
December 23, 2022

Fast service

★★★★★
Local Guide
December 23, 2022

We can finally eat inside. Still just as good and hot.

December 23, 2021

My meal was totally cold, Ive called 5 times and no one answers

December 23, 2021

The onions were disgusting! In addition, I did not have the impression of having to wear a mask for the health measures of the Government of Canada but more for the cleanliness of the places which seemed unhealthy for my health!

★★★★★
Local Guide
December 23, 2021

Friday afternoon, good service, exact order, very crispy fries!

★★★★★
Local Guide
December 23, 2021

Good service and Keto menu

★★★★★
Local Guide
December 23, 2021

Always good

★★★★★
Local Guide
December 23, 2021

Excellent burger.

★★★★★
Local Guide
December 23, 2021

Fast service. Good burgers and root beer.

★★★★★
December 23, 2021

really fast service, really good food, fresh and hot, very courteous employees :-)

★★★★
Local Guide
December 23, 2021

Good service, but shortage of onion shears...

December 23, 2021

Worst service. Placed our order in drive through- had to go into the restaurant to see if they forgot us and there is no one. Not a single person at the counter.

★★
December 23, 2021

Worst service ever. A&W is my favorite fast food but this restaurant is the worst of all. Slow service, rude response from the manager, cold food and no consideration. I complained nicely and nobody cared. Not happy with my experience at all.

★★★★★
Local Guide
December 23, 2021

Fast and very courteous drive-thru service.

★★
Local Guide
December 23, 2021

Problem with the terminal not accepting my card I went elsewhere no problem

★★★★★
Local Guide
December 23, 2021

Good

Local Guide
December 23, 2021

I dont know how they did it but they missed an order 3 times in a row. At one point it almost becomes impressive!

December 23, 2021

Could you update your opening hours thank you!

★★★★★
December 23, 2021

It was good

★★★★★
Local Guide
December 23, 2021

Great service and friendly staff.

★★★
Local Guide
December 23, 2021

Canadian fast food. Nothing to get excited about.

Local Guide
December 23, 2021

Extremely slow

★★★★★
Local Guide
December 23, 2021

Well served

★★★★★
Local Guide
December 23, 2021

Good quality is good. Enjoy it guys. Yum yum...

★★★★★
Local Guide
December 23, 2021

Good service despite the lack of staff in the restaurant sector in general!

★★★
December 23, 2021

Service.