Pacini Sherbrooke in Sherbrooke

Only thing that was good was the wine! Starter of gratinated garlic shrimp at least she was able to do it but there was a hair in it! My partner had the MEDIUM steak, it was almost alive! There were more fried onions than fries on the plate No taste of steak I ordered the Italian salad but as a meal! She arrives at the entrance with a bonus hair in it AGAIN! The waitress, not sure what to do, returns my starter and comes back with a main course! Salad 2 tomatoes and 3 small pieces of chicken in it, that s it! Chicken burned on the outside almost raw on the inside! Pretty ordinary for a plate costing over $20 I ordered gluten-free bread which I never received! Quite disappointed! I should have gone to Baton Rouge!!! We go to the restaurant at least twice a week and tonight was extremely disappointing!!!

We were a group of 30 people and the service was really fast and excellent. The 2 servers who took care of us were very nice and very well prepared.

We were seated and waited 20 minutes, still no service. I dont recommend it. We know how to stare throughout our wait without service. The waitresses are really unprofessional, and haughty, if it is to stare into space and ignore the tables.

Great service, good food and the bread bar is always popular!

Chicken plate for $30: half a breast, 3 large hot vegetables (not grilled, just hot) and pasta with almost no sauce. It s ridiculous, I really feel like I threw my money in the trash.

Yum! Quite a delight! With the best waitress Anabel!

The keto pasta was a little overcooked, but the good taste of the sauce made up for it. Dietary restrictions: Ketogenic diet

I loved the concept of a bread bar that I didn t know at all! The waitress was really nice. The dishes were OK, the pizza a little expensive for the size but good.

Unfortunately, we didnt have time to order or taste as the staff seemed more interested in laughing and having fun than assigning us a table and/or taking our order. We went to eat in another restaurant: great service, good food and our server well deserved his 22% tip. In short, this Pacini will be removed from our restaurant choices during our next visits to Sherbrooke.

Waited 40 minutes for a take-out order while standing in the corridor. No apology, no compensation, I was not even offered to sit at the bar or offered an explanation for the wait. The person just pretended I didnt exist for 40 minutes. I think we could have just Tell me that the wait would be long and maybe offer me a glass of still water at the bar.

Very good service received by Jade. The meal was excellent. We were 4 members of the same family and everyone was happy with the overall experience.

Excellent seafood and lasagna

Several waiters seemed unsure of what to do, confusion in their eyes. Slow service, cafeteria atmosphere. Meal of average quality, I will not repeat the experience.

Catherine who provides the service is excellent. she takes the time to explain the menu and is attentive. The cuisine is excellent and the dishes arrive hot which is important to us. the room is very good for eating. we will come back with pleasure

Excellent meal, very good service in good company on my birthday.

Cool

Our server was very welcoming and gave us excellent service thank you Alexandre The food was delicious I highly recommend.

Super cool Italian restaurant Bread cooking station was great Service was amazing

Good crusted cod dish Impeccable service

Always happy with the quality of service and food.

very good and very good service, to do again Dietary restrictions: possibility of gluten-free and keto dishes

I celebrated my birthday with 9 friends at Pacini and we had a great time! Warm, family environment, the waiter Alexandre was kind and attentive! The party song on TV was festive and sweet. A must in Sherbrooke!

Good food! Super good service...thanks

I loved my experience here. The waitress Catherine was very gentle with me. I am naturally gentle when I go to a restaurant so I see in her a tremendous sensitivity towards the customer. Very professional. The food is also very good!

Too good too good

Very disappointed with the cuisine, definitely not worth the detour.

Total disappointment! The Penne Primavera...with completely soggy pieces of arugula, very few vegetables, lots of oil, little sauce... Ordinary service, ordinary atmosphere! Incomparable to Pacini Drummond.

Its a good restaurant .the food was great

The meal was succulent and the service impeccable. Thank you for the beautiful evening! Vegetarian options: Several vegetarian dishes Dietary restrictions: Gluten free available Kid-friendliness: Childrens meals available

Le Pacini de Sherbrooke is a delicious restaurant. In addition to having a delicious selection of pastas, there is a bread bar that will delight the whole family. Especially while waiting for a meal, it allows you to snack while having the toasts filled with butter. On the other hand, I certainly dont like the business philosophy in which when you make a call to make a reservation, there is no response despite several calls spread over time. I tried to call three times to make a reservation at different times because I know that in the restaurant business people can sometimes be very busy and unfortunately never a waiter dares to pick up the phone. I think its a good family restaurant to bring kids or teenagers. It is also a delicious restaurant to drink a glass of wine well selected by Pacini. On the other hand, I think that parking could be improved in terms of potholes. Especially since the customers intended for Pacini often have good quality cars. In this sense having potholes is very annoying. That being said, I recommend people to book online, even if it makes the process of choosing a restaurant inhumane and I encourage you to try the Alfredo pasta which is absolutely delicious and I love their metal plate in which to eat his service. I hope my review helped you think about going to this restaurant

Enjoyed Alexandres service!

It wasnt too big. My girlfriend and I had the same dish and mine had a little aftertaste like vomit in my noodles. His seemed better, but I ate mine anyway and brought the rest back to make sure it wasnt fair because I had just stuffed my face with way too much garlic buttered bread. while I made a big puddle of grease in my mouth to show my girlfriend. Despite this incident, I did not get sick. Ive never felt like I was going to explode in my entire life, but in the end it was digested very well, and my leftovers actually tasted a little strange. The bread bar is entirely useless, but it works to bring in curious customers. At $25 a plate, I think I would have liked the McDonalds better and kept the rest of the money for later.

The quality of the meals served disappointed us for the price. However, the service was impeccable and warm.

We had a reservation for a group and they canceled it for no good reason 4 hours in advance!

We had a meal for two people.

Very friendly. We were there for dinner. Received very very good service from Florence. THANKS! It was still very good as usual!! Pacini is a sure value!

Despite the lack of staff, the service is impeccable and the dishes tasty.

Very appetizing food, friendly atmosphere

Very good service, but a little slow

Superb service from the waiter, but much too noisy for a so-called chic restaurant. The tables were too close together, we could hear all the conversations of the others and going to the paccini in Quebec and Montreal it was the noisiest and with the most children. It feels like being at McDonalds but paying a $100 bill.

Only negative point was that the music was way too loud. When they leave the recording during the party for one person. We happened upon 4 birthdays that evening.

The restaurant is very authentic, super nice atmosphere. Food is very delicious, but you have to wait a bit long for the food, if you go there when it is crowded. Still recommend it.

Thank you Alexandre for an outstanding service 15 out of 10 Sunday noon March 19 (30 people) and the veal WHAOU

Not the first time at this restaurant, but probably the last. Service was mediocre. We asked to substitute Parmesan fries instead of pasta (and was told they dont do substitution)which we have done in the past. Food -was not hot, grilled vegetables were still raw and cold. The pasta was lukewarm and bland . The waitress didnt even come back to the table for twenty minutes. At that point why bother saying anything. The best part of the meal was the pizza. At least they got that right.

Until today I was a regular customer with my children, but I will have to find another restaurant. - fan off in the bread bar = smoke in your restaurant and itchy eyes. - childrens menu $5 from January 9 to April 9, no longer applicable on March 25 depending on the waitress. - haughty/rude attitude of the waitress. Too bad, but I will go elsewhere with my children, for our health and to find a place where the customer is respected.

Excellent meal, service number 1 I recommend. There were 9 of us with one person with reduced mobility.

We eat very well and the atmosphere is always very good.

Very long service, not really nice. Expensive for what it is. Service was so bad, she forgot us at the table, we wait 30 min only to have the receipt and pay.

Waited 30 minutes in the entrance for 3 beaver tails which had to be ready in 10 minutes, when we asked if it was ready soon they told us (we prioritize the dining room) I told them you could have warned us before paying, she tells us (we can refund you if youre not happy) I say perfect and she comes back saying (sorry we cant refund you they did them as a priority since you complained) returned to the car my son tell me its not good, actually its even bad theres no sugar and cinnamon on it just paste which tastes like fat really disgusting almost $30 and more than 30 minutes of waiting for that wow in the trash they should us paying to eat this, really disappointing we will never go back there again. Not even worth 1 star.

J ai commandé des pâtes avec crevettes et pain à l ail pour emporter et j avais demandé de la sauce piquante à côté . Une fois arrivé à mon hôtel je me suis rendu compte que le pain était grillé avec du beurre, pas à l ail, mes pâtes n avaient pas vraiment de goût, et aucune sauce piquante. J étais de passage dans la ville, et je ne retournerai pas à ce restaurant.

Take some time to be serve but the unlimited bread bar make up for it.

I went to eat with my 2 children around 6am. No expectations, its my first time there too. The dishes are delicious and very affordable for the quality of the products. I like the fact that children also have an entrance, its a plus compared to other restaurants. And what can I say about the service I had. One of the best servers we had, they would have deserved a 5o% tip, really attentive and attentive. On the other hand, I would have liked a more Italian dessert list, thats what was missing! But I will come back :)

The food is exceptional! Service a little slow sometimes but generally okay.

First and last experience.. The wait was really long to the point that we even think we had forgotten

Good place for large groups. Vegan and gluten-free options! Vegan pasta was good. Great service!

Several gluten-free options (celiac)

Meal with gluten-free option super appreciated and delicious! Excellent service! Dietary restrictions: Gluten-free pasta and pizza options

Good choice on the menu and excellent service

Very kind and efficient staff

Extremely slow service... 44 minutes before receiving our dishes as well as the two tables next to us...

I recommend this restaurant

We needed two tables (5 people and a 4kids who can eat on their own) on a Sunday at 6, restaurant was empty, they said No , we are low staff ! (no empathy or apologies!) Pas fort!

Great experience

We went to eat at this restaurant very early on a Saturday evening, there were 5 of us. The waitress was very nice. There was an error on my daughters entry who did not receive what she had ordered. My daughter-in-law, her dry carbonara, no cream. My husband and I took a platter to share (steak, shrimp, Italian sausage and vegetables). The sausages were forgotten in our tray We had to ask for them. All in all, its not bad, but with the amount of good restaurants these days, go elsewhere.

Excellent

I went to eat with my partner for dinner on a Monday evening. We both ordered chicken. Me with dough and him with fries. Barely cooked chicken. His plate was bathed in oil. Very fatty. I was disappointed for the price.

Fun place for Birthday celebration and good food

Very noisy. Our table was not ready for us despite our reservation. Slow service. Unequal portions for two orders of the same dish.

We ordered risotto and salsa rosa ravioli. The risotto was bathed in oil, while there was no sauce on the few ravioli on the plate ($24). Very disappointing

Very nice restaurant. My meal was very good and so was my desert but unfortunately a lot of desert was not available. And I would like to point out something for birthdays could you do that discreetly.

The food was delicious and the shrimps were perfect.

I would like to thank our excellent waitress Malya for her excellent service and her beautiful smile, we had a pleasant evening, me and my partner!!!!

Excellent

Great service from Gabryel wow :)

The food was dry and not spicy at all, I brought my dish back to finalize it at home. On the other hand, the waitress Karine was extraordinary.

very long service 1h30 with children its a bit long good food but only 2 waitresses for the whole restaurant its not their fault but at least one was missing

Very good service and very good food

Very good food and good service

Okay, no more

Mini mini salad for $10 and a small glass of wine for $23. Not great restaurant for gate and price but impeccable service!

Very good but my plate not very hot

The service was excellent, the waitress couldnt be more cheerful, the food was very good. The only weak point was that the childrens portion was really smaller than normal (rabbit pizza), perhaps an isolated case.

Slow service, dish lacks taste, I took penne prosciutto goat cheese and I miss their penne bocconciuto which are no longer on the menu the new version is disappointing

Excellent food, but the price is too high.

Good service and good value for money!

Very nice welcome, great service

Good standard cuisine. We would benefit a lot from having tablecloths (even paper!). Welcome

The waitress was unparalleled in her kindness...dry Caesar salad...meat sauce without meat (barely whats in a Catelli cane sauce)....it looks like it comes directly from a recipe from chef Boyardi. .it tastes like tomato soup....a total of $75 plus tip for 2 plates (without beverage) more than ordinary and very far from a homemade sauce....all this for a supposed specialist in pasta.. .very disappointed....luckily there was a convenience store not far away to close it with a bag of chips...

Good, dynamic and efficient personal service. In terms of taste or portions there is an improvement that is necessary.

Very long wait for a pizza (30 minutes) but it was good

Good service from the waitresses but waited 1h15 for my meal..

Outstanding service and delicious pasta!

Excellent service and delicious meal! A bit long in the kitchen though.

Petit stationnement partagé avec la SAAQ, mais malgré que nous étions dans la journée nous avons pu nous stationner facilement. Les Portions sont suffisantes pour combler lappétit. Le bar à pain est inclus avec le repas. La table dhôte inclus une entrée et un dessert. Le service a été rapide car il y avait peu de clients et la serveuse courtoise.

The service is excellent. I was disappointed with the Italian salad....bagged salad with a few rotten pieces. Once the waitress is notified, she has another one made. The pastas are very generous portions. Carbonara and Alfredo excellent. My son had a pizza which was also very good.

Very good, welcoming and friendly staff

Nice quiet atmosphere. Fast service. Good variety of pastas and risotto. Several veggie options :) the unlimited garlic bread is always nice!

My last experience was from 5 years ago While today is different, I appreciated everyone, the warm welcome, a good succulent meal. So Im changing my mind about your stars.

VERY DIRTY floor and chairs. Tables, not much better. Meal OK

Service a little long but super good! On the other hand, not very suitable for babies.

Went for Thursday supper. Fantastic food, nice ambiance and good service. Highly recommended!

We had very good service

Beautiful atmosphere

Incredible place

We recently wanted to eat at your restaurant, without reservation, for dinner. Unfortunately, after waiting 30 minutes outside the entrance, one of the waitresses informed us, after seating people without reservations, that she only accepted people with reservations. I understand that currently there is a shortage of manpower, but please do not wait half an hour to report this information to us, especially if you have brought in people without reservations before us... You still have to be consistent. This is why it would be important to have an attendant at the entrance at all times, even if the evening is particularly busy.

Super good, but very slow service and waitress too honestly disappointed

Both disappointing meals

Excellent meal. The impeccable service and quality of food are worth the price. Vegetarian options: There are several vegetarian options and even a few vegan options. Parking: Several parking spaces all around the building. Kid-friendliness: There is a childrens menu.

More than an hour of waiting for three spaghetti and a pizza. Service not up to par at all. Dont go there, its not worth it.

Very poor service, too long waiting time

Very nice concert of bread on the grill unfortunately 1 hour to get the dish... there were people

A warm welcome with a more than suitable atmosphere.

Good service, good quality of food.

Parking: Grand stationnement Kid-friendliness: Menu pour enfant Wheelchair accessibility: Pas de marches, facile daccès

Very disappointing lasagna for $22. In addition, they should review their presentation of this dish because the rectangular dish gives the impression of receiving a frozen dish. Very disappointing visit.

Long wait they should have to put some more employees at there, I would say unprofessionalism employees. Service

Service was great and fast. It was Saturday night and the place was packed. We were placed in a corner so the atmosphere could have been better for us. We are certainly going back on a quieter night.

A little expensive for this range of restaurants. Honest food though.

Very good welcome. Kind and professional staff. We were 4 people and we ate very well.

Very good service and pleasant atmosphere. Its thanks to the bread bar that you manage to no longer be hungry because the portions are not very generous on the main course.

Expensive and not great

The waitress served me.....never seen again...I think she forgot!! Got up twice to get the bill.

Price too high compared to the tiny quantities on the plate and clearly the expensive foods are very limited in the dish. A desire for profit from the brand and not a desire for customer loyalty. The service was okay though. Nothing to do with Pacini from Saint-Jean-sur-Richelieu which is very good for him! Quantity, taste and price in line with the plate served and the service is excellent.