Wok Box - Sherwood Park in Sherwood Park
215, 410 Baseline Rd #140, Sherwood Park, AB T8H 2A7, Canada
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Called them because I had a couple questions before ordering online, absolutely no help was provided! The guy on the phone was so uninterested, his answer to my question was, "I am vegetarian, I don't eat anything here so I don't know. Why and how the flick did this person get hired!? Absolutely ridiculous!
Stopped here for a bite after a meeting. Had fond memories of the Wok Box that used to be a little further west. Service was super friendly. Good came out in the expected amount of time. However, the food was less than optimal. A ordered the Sweet Mongolian with shrimp as a combo. The noodles came out in a clump and were very hard to separate and mix with the rest of the bowl. The spring rolls were a bit mushy and not very flavourful. I found our order to be expensive for the quality delivered. Not a place I would visit again or recommend.
The food looked fine but the beef was super chewy there it was cold and the cheese curds weren't even melted was so much sweet sauce and hardly any gravy on the Tokyo something or other poutine the wor wonton soup was really bad too the wontons were mushy and honestly tasted like soggy wet cheese pierogies and there was hardly any shrimp in it and it had a really weird Taste of the entire thing definitely not the War Wonton soup that it should have been
Ordered a wor won ton soup and came with 4 mushy wontons and a few small shrimp for around 15 bucks. I told them it was terrible and he ordered me another of.the same and it was the same as the first order . Nobody came out to see if It was OK. And there was nobody in the restaurant. Very disappointing.
Service was awesome and food tastes great as usual. Very very friendly staff, Chirag is really friendly. I’d always recommend wok-box. It’s been a favourite spot for my wife and I.
This is the best Wok Box I’ve ever been to across Canada, due to the patience and care that the staff put into each meal. Everything is made hot, fresh, and exactly how you asked for it to be done. My order is an old dish that used to be on the menu over a decade ago, and it was made beautifully. I can’t believe *Chirag Patel* (I believe the owner of this location) remembered what Almond Chicken was and I was ecstatic. It’s no longer listed on the menu and I get it made with extra sauce, but give it a try if you ever visit Chirag’s store. It’s actually the breaded chicken rice box made with their Singapore Cashew sauce! I’ve taken a picture also of the lemon glazed tempura battered chicken and rice box. Both were outstanding. Thank you, Chirag, for your amazing customer service and taking such pride in your work.
They have yummy Green Onion Cakes that are always a treat! However, I do find that the rest of the food doesn't necessarily have a consistent quality ... it might be based on the time of day (maybe they are really busy during peak times?) or could be dependent on the employee that is working that day ... I'm not sure. It's also sadly getting very expensive to eat here (as it is everywhere!). But the staff is always friendly and quick to serve. The building is clean, bright, and spacious. There are washrooms on site and highchairs available for use. There is plenty of parking surrounding the building, including handicap spots.
Delicious and fresh ingredients with amazing taste specially made by Kunjan! Staff is always very friendly and courteous, every visit is well worth the money! Their portions are huge! Go visit today!!! Thank you wok box!
Very delicious food .Please everyone visit wok box sherwood park .
Visited yesterday, It was really great experience!! Tried kimchi balls, ginger beef and pho soup. Really delicious food :)
Dhaval one of the stuff working in the wok box Sherwood, he the person who explained me all the taste of the food which was showed on manu and I recommend others to visit
Awesome restaurant Must visit!!
Used to be good. Now its awful. I wonder what happened.
Service is really really good. And food was really really nice
Me and my husband love eating here because their butter chicken is good and tasty my son like they re butter chicken tol
Service was friendly and quick, without sacrificing any quality in the food. Waited about 4 minutes and ate it in 2! (Jk) Great food!
Wicked place to eat, wonderful staff and food. Everyone who works here is first class! Parking: Lots of parking, Kid-friendliness: Very friendly! Wheelchair accessibility: Wheelchair ramp!
Chirag good service and food
Good and quick service always.
Chiraes was a great cook and absolutely the best service plates right to the table
The store are nice and friendly, like they are supposed to close already but, they still gave me a chance because we are looking a food that open, i will recommend this because it s accommodating also.
Vegetarian options: Very easy to modify your order to make it vegetarian. Dietary restrictions: Im allergic to peanuts, but this location is always excellent about looking out for that. Ive never had an issue with any of the meals Ive ordered from them, which is why I go back.
Outstanding customer service and best Wok Box location I ve ever been to. Definitely a repeat customer.
Great service. Scrumptious food
The Tokyo beef poutine is absolutely to die for, service is always quick and friendly, food is always hot and delicious! And my good buddy Chirag always has a friendly smile on his face to welcome you! He is the sole reason I keep coming back to this restaurant and I always will. Keep up the good work Chirag!!!
The gentleman that works here in the evening (Ive usually only one) is super respectful, very accommodating, and provides exceptional service. I enjoy going to this location not only for the food but also for the wonderful experience.
I pre-ordered at 11:00 AM the Fully loaded fries for 1:30 PM. When I received the poutine everything was cold, the cheese was not melted. I had to put it into the microwave. Very disappointed.
They never ever disappoint us. Their menu foods are outstanding. I havent ever been disappointed in any Wok Boxes. I recommend trying as many dishes as you can.
Absolutely repulsive. Such a waste of money and more importantly, food. Overcooked mushy rice. Mushy chicken in butter chicken... Like how can chicken be mushy? Highly disappointed w all our meals: butter chicken, sweet and sour chicken, chicken fried rice and ginger chicken. Parking: Shopping centre parking lot, outdoors
Their butter chicken is so good
Delicious food
It is a healthy tasty food. Great options
This location nailed it; tough custom order. Hookien noodles with spicy Dan Dan sauce and onions with sumo protein; crispy lemon chicken sometimes with shrimp. Its mind blowing and spicy.
The staff here are quite friendly, there are a lot of sauce options, and they offer their own delivery if you order on the website. Took about an hour from order to receiving.
I ordered the pad thai. Doesnt taste like pad thai at all, having lived in Asia on and off for 3 years. The taste of this dish isnt authentic. The sauce is very sweet. They forgot to put peanuts and lime wedges with the dish. The noodles are not pad thai style noodles and the over cooked the noodles. The cashier was nice, tables a little dirty from previous clients. disappointed all the menu items have changed since they franchised out.. will never be the same like the original on on Whyte Ave. I prob wont be back cause the taste of the dish failed the test.
Fast and delicious
Had the Kung Pao tonight, delicious and very flavourful. Special shout out to the young cashier who took our order - great customer service! He was very helpful, nice, thorough and patient. Definitely will be back!
I went to Wok Box tonight to grab a quick supper. I eat there about once a week and quite like their rice and noodle boxes. It s a nice change from burgers and fries. I was also really impressed with their customer service. The cashier greeted me with a warm smile, was super friendly, and made sure I had everything I need. I take a lot of stock in customer service, and this is one of the reasons why I visit so often.
Was just at this location and was very pleased! Sister and I paid for half sizes but are fairly certain we were given regular sized portions!! Filled us up perfectly and was delicious :) extremely friendly staff and welcoming environment!
Wok Box Has Awesome Variety Of Flavors Food and Good Taste.
Fast service but ordered the ginger beef and it didnt taste like ginger or beef bland, only flavor was the oil in the batter of the beef, very disappointing
I asked the clerk if ordering off the app is cheaper or has points he said no and just wanted to take my order. Later I see a poster in the store promoting get 25% off your 1st online order . The clerk also never mentioned they have daily specials. I ordered two boxes and felt I was over charged for both as both had limited meat . The ginger beer box was 2/3s rice and the other box limited chicken. Very disappointed and a big let down. I felt totally ripped off paying almost 30.00 for 2 boxes that had a lot of filler.
Chiraz serverd us best customer service came not knowing how long it was open till and he still cooked for us when it was closed
I think they should increase the work staff. The same person preparing food, answering the cashier, answering the phone... Furthermore, he didnt wash or disinfect his hands when he went from one activity to another. Not even gloves.
Terrible experience! Only go here if you want to argue with the employees! Ordered my food and verified it on the register, was served the wrong food and when I asked the employee if it was what I order I had 2 employees fight me on it saying I ordered wrong and they both heard different when the recept is what I ordered. I will never go there again and I will never recommend it as a place to go. My visit was on December 24 around 5:40pm there was a female and a male employee.
Great traditional poutine, really gave me the satisfaction I have been looking for and I will go back for it some other time. The portion is a little small for $10 think the box could be filled fuller.
The staff is friendly and the restaurant is clean.
Fresh veg, noodles cooked to perfection, good service, tons of other items to eat as well. Thx
Staff were super friendly, and I got my meal quickly. Delicious!
Noodles sauce and veggies were good, but worst thing of all specially considering the premium your paying is they use processed chicken. At first I thought it was tofu cause it was soft like gelitan but the guy said no it s processed chicken, was so gross couldn t even finish the dish. Anywhere else I go, Edo, Oodle noodle, etc use REAL meat not processed sponge meat. And they still charge like it is. So disappointed. There obviously cheaping out on the protein.
Very impressed with the meals we had here. Good selection of healthy eats and friendly staff Kid-friendliness: Very good kids meals.
Do not use skip! They will leave it unanswered with no notification!! Waited over an hour then had to cancel myself!
The Chira.. guy is amazing. He helped me even tho I arrived past 10pm. It closes at 10. Not 10.30
Phoned ahead to place an order of war wonton soup and ginger beef bowl. They had it ready for me when I got there which was great, but got home and have wonton soup with not war wonton, which is really disappointing when it s not what I paid for. I guess that will teach me to check before I leave.
Amazing fresh food with delightful blend of taste combined with Noodles and Sauces made by Kunjan. Place has also taken care of cleanliness, hygienes and safety of their customers by following proper guidelines.
Love this place. Literally never been disappointed with any Wok box locations. Soooo frickn good
Friendly staff, good food, good experience.
Love Wokbox. Food is always so nice and fresh and the staff are nice and friendly.
Yum yum food! And I left with a smile because the lady working was so pleasant and friendly
Fast, friendly service.
Went in on July 11, and Kunjan was there and I was treated not only to delicious, fresh food but also amazing customer service. Good job guys! Will be back.
Staff was amazing
I ordered my daughter Teriyaki chicken and specifically asked for chow mein noodles and what did we get NASTY UDON NOODLES. Their dishes arent cheap especially when its not the dish you ordered. Also the chicken was almost none existent.
Delicious food especially green onion cake with their signature sauce its just too good. With variety of choices of vegan and vegetarian food their menu looks rich and desirable. Kunjan made the food just perfect for me and for sure Ill visit this place again.
Overall its good. Everything seems fresh and all tastes very good. Portions would be too small for really hungry people.
Great service by kunjan! And taste is really good! Would surely recommend to a friend.
I visited the restaurant few days ago, I love the service and the employee named dhara, she was lovely and sweet, always smile and being Polite, she made my food perfectly the way I like it
Fast Quick Service. I did A Walk in order on Friday and it was ready very quickly. Szechuan chicken noodle bowl is very good little spicy and the ginger beef was also very good with sticky rice
Very quick service, and great food!
Service was extremely quick but Pad Thai was not very good. Seasoning was off and the chicken was definitely not chicken... . More like dough with chicken flavor. I would not recommend the Pad Thai or the chicken to anyone.
Good food, not cheap but its made individually.
Great, fast service. High quality food and all at a fair price. Will definitely return to this location for lunch when the opportunity arises. The red fortune cookies are a unique touch as well. Thank you for the experience.
I love to eat here. I enjoy ordering the lemon/orange chicken. I also very much enjoy the pho soup. The staff are very friendly. Will return!
Butter chicken sauce was awesome... but what is with your chicken? It is the most processed thing I have ever tasted.... you really need an upgrade on your chicken provider... just so gross
Good fresh food!
Technically edible. Its dressed up mall chinese food I ordered the bulgogi and it tasted nothing even close to authentic.
Good food
Bulgogi was too salty.and there s only few pieces of beef more veggies than meat
Awesome place
Its Asian fusion fast food.Staff was great and quick in service. They helped me in menu items and explained me that I could change rice to noodle or switch around to other noodle.kind of create your own.I had Hongkong spice with Hokkien noodle and its was delicious. See you again.
Had the Kung Pao with chicken - found it a bit bland.
I had ginger chicken kind of dish. Tasted ok but the garnish was really wilted and brown. It made me wonder how bad something has to be to throw it out in this location. The spring rolls are equal in length to the packages of plum sauce...kind of sad.
I tested each dish as a testing i was wonder i never had this kind of test as compare to another chiness food i am happy with food service quality and quantity.
Today Sunday August 26th at 5:30 pm i went to order my dinner. very understaffed and cashier needs to learn manners was rude and pushy i understand a rush and ahort staff is rough but was handled very poorly. aside from that amazing food.
great Presentation and good quality of food , staff is very friendly and had a good experience. definitely will be back. highly recommend this location.
Just tried this new location in Sherwood park and it s the best I ve had. Their butter chicken and Samosas are unreal. The guy at the front had a great sense of humor as well. 10/10
A little greesy, seemed to be too much sauce for me
ordered butter chicken had almost no sauce had no flavor. the kids meals I ordered ask for both teriyaki sauce one was sweet and sour on was teriyaki and did not even give enough sauce to cover a 1/4 of the kids meal. And one of the butter chicken boxes had a big cut in the side for whatever reason. can almost get better service at Tim Hortons. but for real go to the wok box off 17st much better food this one looks like its going to go down the same road as the last wok box in Sherwood park
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