222 Baseline Rd #165, Sherwood Park, AB T8H 1S8, Canada
Fatburger is a Canadian owned and operated restaurant offering custom made premium burgers. Our extensive menu features award winning burgers made from fresh, never frozen Alberta Angus beef, Buffalo's Chicken Wings and Tenders, Poutine, Breakfast, and so much more...
If I can save anyone from trying the wings and the fried pickles, trust me, it's not worth it. The batter on the pickles was thin and tough/chewy. I'm not even sure how that's possible. Wings, no different or better than safeway deli wings. Same size too. Well at least I now know never to buy again.
Better than your average fast food joint but this is still a fast food joint. We have eaten here a couple times now and the service is stellar. The bun's have been a tad stale at times but nothing of concern. It's alright for a quick grab
I always forget how good the burgers are......a little longer wait than a drive through but so worth it. Burger was pipping hot and fries and gravy were still hot after I finished my burger.
For awhile, this was a bit of a hidden jem. It's a nice old style burger shop. The burgers are still descent. The place is mostly clean and it never seems to be too busy. But lately their drink station has been a disaster! Like mixed flavors and filthy juice station.
Well, that bathrooms are certainly very entertaining. Men’s bathroom has a bunch of pictures of famous female actors. Female bathroom has male pictures. Restaurant is very clean and service was perfect. Definitely here for a treat as anyone who’s on a calorie deficit isn’t going survive. 😂 Not a huge fan of the deep fried pickles. Spears or cheese filled ones are my go to but it was nice to try them. Burgers were fresh and the vegetables were crisp! $37 for two people.
First visit to this location, service was ok, but I was somewhat disappointed with my take away order, mainly because the bacon cheese burger had to much mayo and the bun was soggy because of it. Not what I expect from Fatburger.
The service at this location was amazing gentlemen at the till was nice and paid attention to my order specifics. The food was great and came out in no time. It was piping hot maybe even alittle too hot I burnt my tongue on the fries but that was my fault it looked too good to wait. My only gripe would be the bathroom. Although cleanly, there were pictures of female actresses all over the walls and when using the urinal you’re being looked at by penny from big bang theory in a more provocative way. This was fine with me but I could see this being inappropriate for a family restaurant. Over all I’d rate it 8/10 for my time at Sherwood parks Fatburger.
Never disappointed when I go to Fatburger. This location was clean, great customer service (They were very polite, girl at the front counter was super sweet) and the burger was very well put together. They definitely take pride in their product! I ordered the Hawaiian burger, highly recommended. I also decided to grab a shake on the way out and it was delicious! Chocolate banana.
Food was fine, was quite disappointed they don t serve beer anymore. Only had a short time for lunch, figured this was the best place for a quick beer and burger, unfortunately I was wrong
10/10
best fatburger around
Fatburger has a great breakfast , I wish they would bring back the pancakes though!
I would definitely go here again. The service was very friendly. The food was wonderful. Overall a great stop when we came in from the lake.
TOO EXPENSIVE!!! Edit: its a great burger, but your price is so high above everyone else that the average family could never afford to eat here. And cant say you provide value either
Beat place to eat on a keto diet. 1 lb of meat for under 20$ Dietary restrictions: Gluten free options Food : 5/5 |
Update.... a very nice lady emailed me after my bad experience with Fatburger in Sherwood Park . She gave me some coupons that are just like cash and said I could use them all at once for the next time or whatever I choose. Went in to the same location and I get the same manager saying I can only use one of those for my order. Hopefully the same lady will reach out to me again so that I can tell her of another poor experience at Fatburger in Sherwood Park. Whoever runs this location obviously is not looking for business and every time my boyfriend goes in there theres absolutely no customers. Now I know why .... when I call the General customer service number for Fatburger I always get a machine and I leave a message and no one ever calls me back. They have the worst customer service
Kid-friendliness: Toy boy for kids and kids meals available Food
Great meal. Great staff.
Good tasty loaded burgers somewhat greasy but didn t taste greasy just a little messy to eat not a road burger for sure unless you have a tray bib I will definitely have these again sometime
Juicy burgers.the best I have tasted and you can eat it in a lettuce wrap
Not even fit for my trash-compactor of a pupp. She says No Go Man
Food was not hot as the cheese curds on my poutine wouldnt even melt. Staff was not friendly and it seemed like it was an inconvenience we were there.
We ve always loved the food at Fatburger, it s actually the customer service that made the difference. Everyone was so awesome! The guy who took the order was great and the guy who served the orders was awesome too. He even gave my kids something to do while waiting. Kid-friendliness: They have something that will keep kids busy!
Really good burgers and I m celiac and asked for them to change their gloves and they were accommodating for gluten free burgers Dietary restrictions: Gluten free options
Great place
Great burgers and fries. Highly recommend. Very fresh and hot
Ive been ordering from Fatburger for awhile and the quality just keeps getting worse each time I order. From food arriving cold to brown, wilted, soggy lettuce atop the burger. It just isnt worth the price, $25 for mediocre burger and fries and it doesnt even come with a beverage. I dont think I will be ordering from Fatburger for awhile, if ever at all. Waiting for the uninspired copy and paste reply to reviews, It seems you put as much effort into your burgers as you do responding to customer complaints, none.
Super friendly staff, lovely atmosphere and awesome kids meals. And, the best chicken tenders ever! Kid-friendliness: Their kids meals are the perfect size, a reasonable price and include Oreos, which my kids love!
Burger was phenomenal! Its been a super long time since I ate at Fatburger and Im not sure why! I wasnt super fond of the milkshake and I found it really pricey for the size. I wouldnt order that again but the fries, gravy and burgers are a definite must have again. Food
Food was good! Facility was dirty.
Fatburger makes my favorite milkshakes!
Clean restaurant, with fast service and great food. A great value.
The staff and owner here are dialed in to customer service and it helps that they serve tasty burgers. It was my sons birthday and they gave him a special treat for free.
Good foos and friendly staff.
Great Burgers, Great service. In my opinion this is the best Fatburger in the Greater Edmonton Area
Always consistent good burgers here! You better come hungry though!
My wife went in while i stayed in the car with the kids, but through the window, everything looked clean. The food was delicious but expensive for a burger and fries
very refreshing lemonade,good as always burger
Amazing service and food! Fresh, hot and delicious and the customer service was outstanding! Highly recommend!!!
I love their burgers
Thus place is awesome from interior design you can really tell the difference, its a new place and looks classy. The burgers are so good.
Been awhile since weve gone here but last time, guacamole was bad and Fri hes were ice cold. Gross.
Best burger! The fries were hot and plenty of them. I would go back there to eat for sure!
Whelp, I ordered Fatburger from uber and picked up the order myself. Just a combo nothing special. Burger, fries and a pop. 27 dollars was a bit steep for the order but since Ive never been to Fatburger, Id certainly give it a chance. When I got back to work and unpacked my order, I for 1 was disappointed that the pop was a can and not a bottle. 3+ dollars for a can seemed a bit steep to me. 2 the fries were more boring then the plains in Saskatchewan. No seasoning salt or anything on them. 3 I go to unwrap my burglar, (I call it that because of a waste of money this lunch was) and its sitting in liquid grease, and because of that, the entire bottom of my burglar bun was sopping wet. 27 dollars (with uber inflation I know) was a major disappointment. I will not come here again. 7-11 can do better then what I got today...
By far the worse fat burger! No customer service, no responsibility. It is the principle of offering good service and getting caught in a lie and trying to gaslight your customer is terrible. 100% will never eat at this location again. Also accusing skip of tampering with my food because you didnt fulfill my order correctly is horrendous, should be ashamed that these are the individuals representing your company.
Cant deny that this is a delicious burger. Worth treating oneself with one
Quick and friendly service. The food was delicious.
Great food awesome people and atmosphere can take a bit to get food
Burger was great! thank you for a great burger and excellent service
Great place for a late night bite. Everything came out fresh and quick and the workers were very welcoming
Great service and great burgers
Thank you for running after me in the parking lot when you forgot the mayo in chicken burger because otherwise my pregnant wife would have complained all night. Great service, great quantity and better burgers than any other fat burger I have ever been to.
Good food.
The food is delicious really good service and friendly staff. Would definitely go again.
Whenever we go to this location it is painfully slow. Even when calling ahead to order or ordering through skip. There is really no reason it seems either, just disorganization. Also have had pieces of the order missing again from what appears just unorganized staff.
The food was worth the price.
Really tasty burger. Would do it again.
Burgers were a little grease and messy. Great milkshakes.
It was ok. Wasnt over impressed by the burger
Good place for burger....was smokey when I was there but stayed anyways.
Such a great location! Best mushroom Swiss Ive ever have!! Their wings are to die for as well! Location is very clean, and staff is super friendly.
Good flavor. Better value than most burger chains. Prices have jumped a fair amount.
Over priced, under cooked onion rings. Only reason I am writing this it s because this is the 2nd experience of poor food and Fatburger. Never again
Decent but I wouldnt call it a great option for the fair premium you pay over most fast food joints. I had the crispy chicken burger and while its better than a low end chain its not much better than say A&W burger. Fries are merely OK.
Staff was great. The food was not for me. I loved the fried pickles but the burger is very meh.
Great burgers, be prepared to pay around $20 for a meal.
If youre looking for a Michelin star meal, you should probably keep motoring; however, if you just put in a ten hour day and are caveman hungry, then belly up and be satisfied. Even without the Chianti.
Great food, as usual. Pretty good service, too. Their booths, though they look nice, are not overly comfortable though. And their pivoting movable bar-style chairs are difficult to sit on because they put them too close together (theyve got 10 chairs where they should only have 8) and its difficult to maneuver the chairs into the right position because of the pivot feature, so you end up sitting down off-kilter. I would definitely eat here again, though, as I go more for the food than the ambiance.
Decent burger but too much mustard in it. Bit overpriced. Got a cup for fountain water and a bunch of black chucks came out of the water dispenser.
Food is great here especially the vegan options. Vegetarian options: The vegan options taste great...
I frequent this location often and the food is absolutely amazing. You pay a little bit more but at least the food is fresh and real.
Not bad, buns are too big. Good onion rings
Best burgers ever
These burgers are certainly fat. The taste is amazing and the aesthetic of the location is wonderful, you feel like you are in a 50s diner and likely not busy at all. My only gripes are that the prices are alike a restaurant, no combo deals, and takes a good 10 min to make so its not necessarily fast food. You must try a shake if you go!!
Really food was tasty . We bought poutine fries it was really yummy .
Was a pretty solid experience
SOOO EXPENSIVE, slow production , uninspired staff
Opted for skip the dishes. Delivered to the wrong house. Would not rectify the problem only to refund my money. Called the restaurant to talk to the manager. Was not available. No-one wants to responsibility for anything. Its my fault in the end.
THE BURGER AND FRIES WERE PRETTY GOOD Parking: LOTS OF PARKING
I love this location. The people here are super nice and the place is always clean. Takes some time to prepare as there is usually a line of Skip drivers (for good reason- the food is delicious !) Its worth the wait, they always customize my salad to my liking as well ! Thanks Fatburger Sherwood Park, youre the best :) currently waiting on my Skip order as we speak and how can you go wrong with free delivery and free deep fried pickles !
I went to a certain fast food restaurant in the same plaza as Fatburger in Sherwood Park. I was dreading a burger that was just thrown together. As i went through the drive through, i was greeted with sarcasm at the order screen. I backed out and went to Fatburger, that was close by. I am extremely happy i did. The place was spotless and had very polite employees. I received my meal to find it was twice the size as if i went to other fast food restaurants. A burger n fries like they are in pictures. I was even asked again by an employee if i needed anything and how was the food!! Unreal. I absolutely highly recommend This restaurant..expecially over any thrown together fast food place like the one noted earlier. Good job to Fatburger in Sherwood Park. Vegetarian options: Excellent food!!!!!
This place knows how to cook eggs and bacon perfectly!! Fantastic quality
Absolutely excellent
Delicious
Fatburgers everywhere serve the same food, so Im just reviewing the service at this particular location and I must say the service was excellent. Im guessing the two staff were brother and sister and owners of the place. You can always tell when youre dealing with an owner vs. the hired help. They were both very friendly and accommodating. I had to change my order three times because my wife stayed in the car for medical reasons so I had to keep going back to the car to get clarification and come back and change my order and at no point did they give me any indication that they were annoyed. They were just so patient and accommodating and I really appreciate that. Also I have a face mask phobia (true story) and they didnt give me a hard time about not wearing a face mask so I really appreciate that as well.
Was very very good service and the food was amazing. waited not even 5 minutes for our order, friendly staff. Highly recommend this location
Good burgers and wings
Killer cajun chicken sandwich, super friendly service, totally recommend
OMG so tasty , I will do it again.
Fatburger has some interesting choices on the menu. Today we tried the breakfast, which they serve until 4:00pm. The price ranges from $5.95 to $11.95 depending on the choices. You can get simple bacon and eggs then start adding toast, pancakes, hashbrowns (they have the 3/4 inch cubes) and sausage. Pancakes were okay and our eggs were supposed to be over easy but served over hard, luckily the staff was really friendly to make up for it. Had the banana Maui shake to top it... another winner there, I absolutely love their shakes. I may have been disappointed today but I will be back again, I dont carry a grudge.
The food was great.
Burgers and wings are great!
Best place to eat, but I just dont like how thay play country music here....it just doesnt fit. Classic rock or even classic pop would go better with the style of the building.
Similar to KFC but expensive than that.
Excellent service excellent food best chain burgers out there
Great wings.
Not busy since its past lunch rush. Service was friendly. Hawaiian burger was hot, juicy and delicious. Fries had the right crunch. Would recommend.
Fabulous chicken tenders!
Food here isnt the issue. Always has been good. Service today was the issue. Ordered a burger, fries and a milkshake. Ok. I had a gift card to use so I gave it to the girl. Total confusion starts. I ended up paying $22.00 for the meal. I said what about the card, I should have had to pay a little after the card was swiped as it had never been used. No full $22.00 . Then she hands me a cup for a pop. I said I ordered a milkshake. Ugh! Next thing another employee is apologizing and brought me a milkshake . Said the employee is new. Ok. I know I got screwed out of some money. End of the world. No. Just disappointing.
Awesome mushroom burger and very good poutine
So goooooood....
I dont do well with fast food normally, this place was different the food was fresh, made to order I highly recommend trying it. The food was amazing. I did not get an upset stomach which normally happens from fast food. Thus is my new favorite burger joint Staff was friendly service was great
Was tasty but 6$$ for a tiny milkshake.. never again...
Burger was the best Ive had in years.
My second time to this franchise. 1st time to this location. I am not impressed in any way with the food. The young lady who took and delivered our order was great.
Love the wings
Amazing food I love spicy food and they got endless options! Very good quality of food and everything is fresh. If youre a chicken lover definitely stop in!
Ive had quote a few burgers from Fatburger and I can honestly say Ive had the best mushroom swiss burger at this location.
Yum
Good food. Great staff,!
Great Burger
Really good food and staff
Enjoyed our time
I love the burgers here! Always taste fresh!
Great vig Burger
The meals are huge here! The patties are quality beef and the veggies are fresh. The fries are crispy and everything is made to order.
deadly burgers. guy who works there is a beauty
They do not wear gloves and The restaurant is filthy, I asked specifically if they sanitize their booths and we walked over to it after they said yes and it is absolutely disgusting. Let the manager know and he just said sorry she is new After a couple of minutes we noticed the manager is now handling our food without gloves With continuous face and nose rubbing, when confronted just said sorry went and washed his hands and put gloves on. I suggest you stay out of here in less you wanna end up in the hospital.
Good!
Always awesome food and amazing service. I love coming there. Thanks Team
Polite and friendly staff. Lots of options, including breakfast. I had the California veggie burger, it was amazing! Decent price for such a gigantic burger Edit: The blaring Christian music means Im only gonna get takeout from now on
Walked in 10 minutes before they were closing (Didn t know they closed so early now) and they still greeted us with a smile and were super nice.
Employee was extremely rude to a carrier that was waiting quietly for their order to be ready. How dare you think its ok to humiliate them infront of your customers. My family and I will never go back again
Food was excellent. But expensive. Edit: We did choose from the $10 menu, so I guess expensive is the baseline. It was good food, dont get me wrong, but its not affordable good food.
went for lunch today, noticed several signs on the way in stating staff members will be wearing masks. Both staff members out front/in the kitchen were not wearing masks. There are companies going head and shoulders above the rest to cater to customer health and safety....and then there are stores that just dont care...i will not be returning
Always screw up the order. Food flavor is fine. Quantity good. But dont adjust anything as it will cause the order to be wrong
Im recommending
Great wings and burgers, and even better service!
Love this franchise and this location didnt disappoint. Great burger as usual, friendly and great service. My lunch companion spilled her full drink as we were waiting for our food. The staff quickly and happily moved us to a clean table. Nice.
I ordered a chicken sandwich and got a beef burger with bacon on it. Didnt receive my fries and had to remind the cashier I ordered a milkshake not a regular drink.
Id give a 4 star for the chicken tenders. This meal cost us $ 36.00. We got a value bacon cheeseburger with fries and a pop. My wife got the fat burger combo with a drink. We also got 6 chicken tenders. My bacon cheeseburger was salty and the burger was very filling. It was an average meal. $ 36.00 was a lot of money for the value of what we got. The tenders was the best part of the meal.
These guys are fast n the burgers are yummy, plus you can get beer.
Great burgers and service
Love, love, love the service and the food. Fatburger chicken strips are hands down the best anywhere!
The food was good and came out exactly how I ordered it. My only complaint is that the staff member that took my order felt and seemed a little stand off-ish. But again the food was good and the place was clean.
Great food
Had the winter special. While it was adequate, I didnt realize it was served on different buns which seemed drier than normal. Small fries and drink were more than enough.
Its pretty solid.
Wicked good food. Kids love the place.
Excellent food as always, but this is another location that does not carry the Caribbean jerk sauce so Ill spend my money at the St Albert location as the 97 st store never has it either.
Visited 05/07/19 Had the 1/2 lb Angus wi/cheese meal, which was perfectly cooked & delicious. Even though it was closing time, the 2 guys working were kind enough to let me order take out.
Excellent food for after swimming with kids. And as my boyfriends 3yr old says: THAT WAS TASTY! The service is above and beyond and they clean up like they care about the restaurant. The 3yr old had dropped his burger after 2 bites and they had a new one made for him in 5- 8minutes!!! Im so happy with this restaurant will be back to try a chilli cheese dog. Thank you! :D
Great milk shakes.
Love the Bourbon Burger - Friendly service
2nd best burgers in town better fries and and shakes are great just expensive..never regretted the money though
The food was good
Must be under new management. Just plain gross
Took 1 hour to get two meals and a childs meal and it wasnt that busy ..must be short staffed .and as for the burgers they were thrown together very sloppy and fell apart while eating ..will not be returning to this location
Why is this Fatburger worse then others? Somehow its more bland. They shouldnt sway from the original standards and recipies.
Good real burgers
Delicious chicken tenders!! And the mushroom swiss burger is one of the best out there!
Great service. Clean restaurant and bathrooms. Food was excellent. Very large portions. Usually 15 to 20$$ a person.
Great place for burgers. Tasty and pretty quick service. Lots of choices.
Good burger
awsome burger and good fries
Decent
Best Cheeseburger Ive eaten in Sherwood Park Its my favorite place to eat when I want a burger
Good food food pricing
Quick-service and excellent food. I would come back
Good burgers and shakes
Great...great service, great food. Will definitely go back.
Great service ,great burger
Great burgers and shakes
Amazing service. I walked in and said I never been here before and the cashier welcomed me and asked if I was a beef or chicken type of guy, then he told my me options. After recieving the meal, he comes and asks how the food is. And the burger is probably 1 of the best burgers I ever had. Dear Fatburger, who ever was the cashier and sandwich maker at about 3:55pm on october 8 2019, give them both a raise.
Great food and service
The burger was great but I would liked more fries, thats why it gpt a 4/5
Awesome
I like the burgers better than Five Guys and the fries too...chicken tenders are excellent as well!
Fat burger is a really good burger joint. You get what you pay for so it will set you back 50 bucks for two people if you are a two burger guy. I usually have 2 burgers and my wife has 1. No fries a pop and tip is 50 bucks. But, the burgers are really damn good so I make the exception to eat here once a month or more.
Great food, awesome staff, thanks for the great service. The food was spot on!
Great service
Great wings and milkshakes!!
Clean, food always fresh, friendly staff
Loved it...
There are incredible interpersonal systems at play between the employees here, I am very impressed with the exquisitely systematic professionalism which was on display for my visit.