590 Baseline Rd, Sherwood Park, AB T8H 1Y4, Canada
Family friendly dining with a cozy private lounge with big screen T.V's to enjoy all sports, free wifi connection for your convenience.
Honestly not a good spot I have ordered from this place 3 times and each time they mess up the entire order. The last response I got was did you speak clearly lol how do you mess up a cheese pizza That’s too bad I usually enjoy royal Pizza
The service and atmosphere are always great. We have date night here almost every week for our usual Fred's special pizza. Highly recommend stopping in.
Really good pan pizza! - they don’t use the conveyor type ovens. Dine in - we ordered #25 and #26. If we weren’t visiting from out of province we would definitely pick this as our fav pizza place.
In the spirit of improvement, while their pizza is still decent, having gone there couple times a year and may still want to occasionally, their service Is inappropriate and too much in your face. Worth mentioning that expectations are not high but for a place that has been around for a long time, maybe is worth doing better especially with the large number of staff around. Multiple waitresses go round and round asking the same thing. Want a refill? Everything is ok? Do you need anything else? That is the first round right after order is in. Then next round few minutes later, same questions, different individual. Other minutes later, “Do you need a box”? And we are just two slices in. Why would i need a box when i am still eating? And on repeat. Barely finishing the meal, last bite, someone else shows up, blink, plate is gone. Another round as i chew my last bite, “ do you want the bill, should i bring the machine but no rush”. How is it that one should not feel rushed or disturbed or even annoyed?! So far all this, my overall appreciation is a one ⭐️.
Not only did we have the best pizza ever, we also had the best service thanks to Karen. She really made our evening and was a real uplifting person. As we typically only have pizza on rare occasions, we now find ourselves wishing we lived closer to this location.
Just wanted to post a recent pic for reviews. Some locations are starting to use a gross processed cheese mix that turns clear-ish and smooth when cooled and doesn't taste as good. So for anyone wanting to know, this location is not using that nasty cheese, thank goodness!
I've had Royal Pizza from the Edmonton west location and haven't been impressed. However while at my cousins recently they decided to order pizza for dinner and they really enjoy Royal Pizza. I have to say its better than the west Edmonton location by far, not only is the store front better but the pizza was really good. I'm not sure why the difference in experiences or maybe its a franchise owner problem or a off night. I will try the west Edmonton location again just because the sherwood park location did so well.
Burnt, hard crust , felt like toppings were left-overs. It’s been awhile since ordering pizza from Royal , I was very disappointed in the quality of the pizza last night. I phone order at 9 pm was told it would be 1/2 hr. When I got there I waited 10 minutes no one else was in line and the staff was more interested in closing the place than me, no hello are you picking up etc / then a curt are you G. Yes oh, here’s your pizza. Drove home to open a mildly warm Stiff /Burnt crust, not what I expected, after a hard days work, really , really disappointed you have no idea. Not the pizza I and my family enjoyed in the past!!!
Best pizza Ive had, always my go to place when I want a good pizza. Kinda expensive but worth it. Tons of cheese, lots of toppings and the tomatoe sauce is perfect! Highly recommend
Still great food and service. Best Pizza hands down. The time of day I go its never to busy. Parking: More spots in front of the Shoppers if need be.
A great restaurant with the best pizza
Very nice environment, never eat anything just drinks
Great food & great atmosphere.
The royal is clean Your Highness.
Great pizza, took a little bit to be acknowledged for a pickup order.
Excellent place to have good food.
Great pizza! We always get the meat lovers.
I always get the Mediterranean chicken pizza. So good and quality. Consistently delicious every time I order with plenty of toppings. Never had a bad experience in dozens of times being here.
The food here is always spot on. Very delicious. The service is always amazing. It doesn t matter what section we sit in it s always great service. The last couple of times we ve had Cobi , who s extremely attentive,Thank you !
First visit here, absolutely fantastic food and service and verity.
Food
Happy with the food here, I d probably say this location at Sherwood has the best Royal pizza, the consistency is always spot on. Only complaint would not have to be regarding the food but the service, before Royal pizza would always include Parmesan and chili flakes but at this place they don t provide or ask you if you need anything I think that needs to be worked on especially when you hand over the machine for payment asking for a fat tip. When asking for napkins, parm, chili flakes it s like they are reluctant to provide it which is why I don t tip here for pickup. Otherwise food is 5 stars
Great everything!!! love this place. Food
We are so happy with the service and the food!!! honestly bringing back old school style the food price point was perfect family of 5 cant get any better pizza was delishs and free refills come on this why they are still around . Well done!!
Friendly service. Good food.
Our favorite pizza spot
Been ordered pasta from RP lately. Very impressed in the taste, quality and serving size. Way better than other pizza place pastas.
Excellent food...the only location that makes everything the way it was made by the original founders.
Great neighborhood restaurant
Best pizza in Sherwood Park and Edmonton area. Staff are always very friendly efficient and quick service.
One of the best pizza chains around. Great tasts and they dont skip out on the toppings.
When I come here or to a deep dish pizza joint I kind of expect kind of something along the lines of deep dish last night I ordered a large Texan and a large meat lovers and these were regular two topping pizza as any pizza joint there is. They should go to Millwoods to the other Royal pizza and take a look at what real deep dish looks like, these guys shouldnt have the franchises name.
This is the awesome place to eat here pizza
The biggest problem was having to wear your coats while eating because it was so chilly. This was a concern with other patrons as well and management did nothing.
Best pizza in the Park
Honestly the best Pizza there is!!! Fast service, quality that worth every bite!
Everyone likes pizza in a certain way, but to me, this is one of the best. Mozzarella melted over the meat and veggies. Nice and thick.
Very good pizza, absolutely love the crust and the crunch. Good value and very consistent quality. My pick up order was ready on time when I arrived
In Christmas Eve I placed an order and they did not inform me that they were not delivering that day and I asked it to be delivered at 5:45 called them and they then informed they didnt deliver thus had to go pick it up It pure luck that I hadnt had a drink yet and was able to pick it up
We love their pizza very good. Price is a bit high but for the quality it is worth it. Staff are always friendly and service is very good.
It was one of the best pizzas I have had in a long time. Now twice Ive been there, 2nd time as good.
Best pizza I have ever tasted. Restaurant service outstanding. Great family restaurant. Glad it is in Sherwood Park.
Food is great, but the last 4 times we have ordered delivery it is like 1.5 hrs and we live in Heritage Hills which is like 1 km away. Not sure what is going on but previously it was like 20 - 30 minutes. We will not be doing delivery any more. Pick up only for us from now on.
If I could leave a 0 I would!! The service has been not great . Ordered a pizza after being told, it d be two hours for delivery I told him I d come pick it up. They told me 15 to 20 minutes. I left my house in 20 minutes came to the restaurant. I waited in the restaurant for another 40 min. Not overly impressed!!
Always great pizza. Top quality. The manager gave me the stare down when I walked in. I dont get the best vibe from the staff... probly cause of the manager. The atmosphere is lacking. No real impression one way or another. I recommend take out. Which I am sure is how they like it. At least that manager.
I ordered pizza on Christmas Eve at 3:30. We had guests coming for dinner. At 5:30 I tried calling them but no answer for 30 minutes. I even tried contacting another royal pizza and he tried numerous times to contact them. Now no pizzas for my guests. Worst experience dealing with royal pizza. Definitely will be contacting management
Never a bad meal..Worth the stop
Best pizza in town!
The best royal pizza in Edmonton area! I grew up going to the royal pizzas in Edmonton with my family but have felt they are on the decline in terms of quality, decided to try this location out and it was everything I remember royal pizza being! This location is keeping royal pizza alive
I stopped by on my way home to pick up pizza. It was sooo good! The crust was the best! Dietary restrictions: Im not able to eat tomato based pizza sauce anymore. But Royal Pizza made me a Ranch, Chicken Pizza. Its the best! I will be going back for my favorite pizza.
Always very friendly staff and great food!
I was so impressed with the service here! The pizza is top notch and soooooo... cheesy!
They never disappoint. We have celebrated many family milestones with Royal Pizza
Simply the best pizza
Never had a bad pizza
Food is very delicious.
My order showed up in 25 minutes!!!
Never disappointed...the best pizza!
Our server was very pleasant and appreciated as our whole family agreed that she got an A+ in all categories! But I am so disappointed in myself because Ive forgotten her name .... . My dad would very likely know... (but he isnt accessible atm *doh*). She worked a shift recently this last Tuesday evening at 7:30-8pm.... I hope that helps & and I really hope this review finds it way to her = Because of the many many places our family eats out at when we all meet up? The places that leave lasting impressions deserve to hear about it! [esp. w/ MY DAD he is SUPER picky hehe] ***AND THE FOOD IS ALWAYS AN A+ TOO!! oh my... the pizza & baked pastas are my families FAVS! (...Yummm..... Oh no... I literally just started *salivating* & got hungry for it now... LOL!)
Got food poisoning. It was lame
Very very good pizza - better when you eat in IMHO. I think this location is also better than other Royals I have been to. I have tried a few of them and really prefer the balance of the ingredients in the Royal Special.
A reliable place for really good pizza for many years.
Called in an order at 5:50 on May 20 I was told it would take 30 to 40 minutes. I did arrive early, 6:10 and expected to wait 20 minutes. I paid and was waiting. At 6:20 I was told it would be 45 minutes plus. When I questioned this I was directed to the manager. No real explanation was offered, I suspect my order was not passed to the kitchen, and no solution was offered, like we can have this delivered at no charge or anything. Why is offering quality service so hard? Why cant we make an offer to help fix the situation? I like the food at Royal, but I will rethink finding another place that really wants my business. Add on: I was contacted by Royal Pizza and they apologized for what happened. I was very appreciative of this and wanted it put out there that they made a solid effort. Thank you for this.
Another great experience in Sherwood Park. Staff are friendly and full of character. They make you feel at home and regulars on the first visit (Karen ). The Royal special is by far our go to! Best Royal pizza ever!!
1 hr wait for food while dinning in
Pizza is always awesome! Service was outstanding. My favorite pizza place.
Great food and amazing service
A bit overpriced but really good pizza. I usually travel a good distance just to get pizza from here.
Lets start with the service and applaud the young woman in the bar area of the establishment. She was amazing with warm personality and service. The space is clean and welcoming, music not too loud. Not much more could be said than most people would say about the pizza, excellent! Ive been enjoying Royal Pizza Pizza since the early 1970s and the crust toppings and cheese remain the same, consistently excellent! For me there is no other Pizza in Edmonton and surrounding areas. And there is nothing like a good pint of beer or glass of wine too enhance the experience.
Has a family feel to the restaurant, clean, friendly service. The pizza was great. Will be back again.
pizza
Dietary restrictions: Gluten free pizza is quite good! Food
It s a must on a Friday afternoon If you don t mind a little weight To take dad for lasagna. I come all the way from Toronto to visit my dad a few times a year and it is now become our tradition to stop by Royal Pizza on a Friday night for his favourite lasagna Never disappoint - Best of luck to the new staff that are sweating it out in the kitchen making pizzas and lasagnas and pastas and kudos to Royal Pizza I definite member of our community and Sherwood park
Freshly made...quality ingredients.....good aervice
Best pizza
Love it here
Great service, food was excellent. Will definitely eat there again! Food
Hubby phoned in a pick up order. He placed the order, then told the staff I would be by to pick it up at 640. I walked in at 640. I paid, then was informed that it would be another 10 minutes. Why cant they tell me that before I paid? I even left a tip. I talked to a manager, but I dont think she understood the situation. I dont like waiting in the Royal Pizza in Sherwood Park, because theres no place to stand out of the way. You end up dodging servers and customers while you wait. Im not happy, but the pizza is good!
Royal pizza has always been my favorite pizza place.
My parents adore this place because the manager always remembers them and it means a lot to me when they tell me every time.
Had a takeout ham, pepperoni , and mushroom pizza for lunch - absolutely delicious! Great crust (regular - doughy, fluffy, crispy all in one!) and no shortage of toppings. Royal Pizza may be a franchise, but they are consistently delicious at any location I ve visited (caveat - I ve always ordered pizza).
Had a great experience, food was delicious and hot, service was great!
First time ordering from Royal for our sons birthday party and everyone had good things to say about the pizzas! Well come back again.
We come here at least once a month for take out and never have any issues. Tonight i ordered at 7:15 PM. Told 1/2 hr to pick up. 7:55 PM after sittng ther for 20 mins im told my order is just getting made. Finally left at 8:15 and pizza was cold. Usually love these guys. I drive out from the city to SP to get our order and im not sure if that will ever happen again. Thanks for the comp of desert.
Tgis 8s for the Sherwood Park location. I ordered a steak and it came severely undercooked. They took it and brought it back up dercooked again, and the waiter asked if I wanted a new steak or a discount. I asked for a discount. When the bill arrived I was charged in full due to the refusal of the manager who was unwilling to offer any sort of a discount. We wont be back due to the poor service by the manager failing to acknowledge his kitchens mistake. DONT GO TO THIS LOCATION AS THE MANAGER SCREWS OVER HIS CUSTOMERS. I WILL BE TELLING ALL FRUENDS TO AVOID THIS LOCATION!!!!
Dietary restrictions: They do have gluten free pizza. Recommended dishes
Never had an issue until our last pickup. Never felt more sick in my life. Both me and my wife were out of it for 2 days after eating here
The best pizza in Sherwood Park. Crust and sauce soooo good.
Fav pizza
Food and service were awesome. The atmosphere looks a little old and run down. Best for take out.
Absolutely horrible customer service! Ordered our pizza at 6:30 did not come till after 830 and they refused to give us any sort of deal! Horrible service do not recommend at all
We live in a small town about an hour east of Edmonton we were heading home & It was around supper time and we figured we would try some thing different instead of having the same old usual and boy this was a treat and a half. It was just a flavor sensation!!! Some of the best pizza I have had almost to date next time were heading home and its around supper time will be getting some more of this to go for sure. Thanks Royal Pizza
Ordered 2 calzones, 1 with fries and 1 with Greek salad. Fries were very greasy and way over done. Calzones this time around had hardly any filling and very doughy. Not impressed with the food this time. Greek salad was very good but overall the food seems to be better and bigger when dining in. I do not recommend takeout.
Definitely will come again, pizza some of the best in the park.
Staff was rude and rushed when picking up order
Always good food
First time having a pizza from Royal Pizza I would have to say it was one of the best tasting pizzas I have ever had. Great job!!
We have been going to the Baseline Road location for almost 20 years Always good, rarely inconsistent. Went last night to the pub side for the first time in perhaps 10 years. It was awesome, food, service everything! Thank you for keeping you standards up for all of these years. Many of our favorite places did not keep the quality up and are now gone.
Good food. A little pricey compared with some other places
Baseline Road Royal has the best service was very good.
Little more expensive bit very taste
Weve been getting takeout from this location for years and today was our first bad experience. I was told that it would be 30 minutes and when it was 10 minutes late I asked and was told they had a sudden rush and they should have changed the timing. However, I had watched 5-8 orders that were behind mine get fulfilled. Ended up being almost 20 minutes later than indicated on the phone. Pizza was ok, less cheese at the edges than usual and crust was , but were accustomed to excellent. Almost seemed like new management and things have deteorated. Well give them another chance, but we may have to change a decades long relationship.
Great Food with reasonable prices and Excellent customer service Thank you
Donair pizza was delicious
Always the best pizza.
Its usually so good but this last time the dough was still raw on our pizzas & everything was sloppy. For the cost youd expect better. Sad because itll be a long time before we eat from there again
My family usually really enjoys Royal Pizza, we have never had any issues. Well tonight my husband ordered the steak sandwich .. Don t order the steak sandwich!! It was a joke! A piece of meat delivered in a container! I called and spoke to a manager which he laughed! So that tells me he knows it s a joke and this probably wasn t the first complaint about it! I seriously hope you guys are not serving this to customers in the restaurant! Do better!
Our number one favorite pizza place
Always great pizza and good service. Still good.
Terrible pizza .! Burnt crust , sloppy mess ! They obviously don t care !! Save yourself disappointment . Don eat here
Great pizzas, but it takes long to get your food
Great pizza
This has become our favorite pizza place.
A family friendly restaurant with great food. I love the pizza and the lasagna
Great pizza
The pizza is outstanding as usual! The service is very good and the servers are pleasant and helpful. Prices, like everything else have gone up, not unreasonable, but limits my visits as my income hasnt changed in 3 years! I whole heartedly recommend Royal Pizza in Sherwwod Park!! Vegetarian options: They have many menu options for vegetarian and vegan Parking: Lots of free parking all around this location Kid-friendliness: The staff as well as the decor are very welcoming for families Wheelchair accessibility: This establishment is at sidewalk level with wide doors and aisles for wheel chair access!
Super!!!!!
We absolutely love Royal Pizzas food and staff, especially Karen and Paul!
Had a great experience! The staff were wonderful and the food was great. I highly recommend The Boss Has Gone Mad! Spaghetti on Pizza - sooooo good!
People food serivce excellent
Where s the sauce? Had a takeaway pizza last night that hardly had any sauce on it. My hubby and I both had a piece that tasted like dough with baked cheese. Kind of like a cheese bread but very doughy. Threw it out! What a waste of $24.00.All locations now skimp on the sauce whether it s the pizza or pasta. Last time we had lasagne at the Ellerslie location that consisted of a bunch of noodles with a dab of sauce. If you want sauce one must pay an additional fee. The quality is gone as is my patronage.
Obsessed with their spaghetti pizza
Vegetarian options: Great vegetarian options! Food
Probably the best pizza in Sherwood Park and one of the better ones in all of the Edmonton Area
Great pizza
Excellent & congrats on Red Deer
The weekday evening lounge lady is awesome, as are some regulars. Worth checking out for good pizza (wings are pretty good too) & beer in Sherwood Park
Best Pizza Ever!!!
Food was awesome, ready on time for take away.
Love their pizza! Was there for a late lunch had wings and pizza. I dont need a menu, cause I almost always have pizza. I am never disappointed and always enjoy my food.
Love this restaurant! Great food, great staff. Awesome wallpaper graphic.
Food always tastes amazing.
Absolutely fantastic pizza ... Only our second time eating here. Very professional and well organized staff.
Great pizza. Friendly. Sometimes the middle could be cooked more. Dough not còoked
Pizza is always great. Staff are always friendly and helpful.
Always good
Good pizza. Good service.
The food here as always was excellent. Had a young gentleman serving us, but wasnt too impressed with him. He seemed like he was there because his parents told him he had to. Maybe he was just having a bad day.
This is a top notch organization. Food is always good. Service is excellent! You will not be disappointed.
Best pizza going!
I ve been coming here since I was a kid and the food is always good, the French poutine is always good to share! I ve never had bad service, and it s a fun and simple date place!
Pizza is always great at Royal Pizza and this visit did not disappoint.
Great Pizza! We order from here regularly.
This business discriminates people based on their medical decisions!
Will no longer support this business.
Our family loves Royal Pizza! The staff are always so friendly and work quickly to get your food out. I have been gluten free for more than 5 years and their gluten free crust really is one of the best. Thank you!
Service was fantastic. We had the all meat pizza and the crust was amazing! It was generously heaped with cheese and toppings. The medium was too much for the two of us.
Looked for price list got nothing
Excellent crust and sauce!
hot & tasty food
Great establishment to go and meet a buddy for a beer and pizza.
Delicious lunch! Great service!
Best pizza and pasta meals. Staff and management are friendly and amazing
Friendly staff, prompt delivery and amazing pizza!
I ordered in last night. I was very disappointed by the quality of the pizza. It was cold and it looked as though it sat for a long time. Certainly not what I expected for $66.00.Very disappointed!!!!
Great food, nice staff
Just the best pizza! Love it! Cant go wrong here!
Best pizza and wings out there!
Absolutely the worst pizza I have endured in ages. Overcooked and the bottom was black as coal. Never again!!
There timing is all off said half hour 2 hours later canceled order got a call said it was for pick up had kids to feed
Such good pizza!
I was at Royal Pizza July 24th. The staff were very understanding due to a difficult time I was having. Thank you all, you were extremely kind to me in my situation. I truly thank you, esp the nice waitress who served me.
Really good food and excellent service too!!
Very ,bad pizza will not be going back to this location
In the past few months quality has decreased. Half the time the pizza is delicious. Half the time the pizza is soggy or undercooked when delivered.
Best pizza evrr
I was in the Sherwood Park location on Baseline Rd. Oct 3/2020 at approx. 7:15 pm to pick up my order & witnessed the cooks, all bearded men without beard nets or face masks on. I have loved this location but this order was substandard & I wont return until Royal Pizza gets their health directives in order. So disappointed in their standards and regards for others health.
Ordered the boss has gone mad, first time at this location as I usually go to the one near Whyte Ave. Pizza just had plain noodles without spaghetti sauce. Won t be going back to this location.
Fantastic pizza and friendly service.
EDIT: owner called and had a great conversation and he made it right. Always make the drive to Sherwood Park to go to Royal. Went Saturday night and picked up a pizza. It was horrible. It was thin and lacking toppings. Honestly for the price, may have gone to little ceasers. Not the nice thick pizza Royal it used to be.
Pizza was ready earlier then they said so it was a little dry. Please dont say an hour then have pizza ready more then 5 mintues earlier then that. I was 5 minutes early and the pizza had been sitting waiting already.
The cesear salad was lettuce and croutons, not much if any dressing and no cheese! The steak sandwich wasnt very tasty, and pretty thin - fast to cook! Good thing we had a great server.
Always great food. Had the pizza this time. So good.
Really good food, service is always good, a great family restaurant