New York Fries Sherwood Park in Sherwood Park

Went there for lunch and got two dogs. Unfortunately super disappointed - the outside of both dogs were hard and tasted like they had been rolling around on the warmer all day-

Great service and awesome food .corey and connor love new york fries

Place closes at 8pm and they stopped taking orders at 7:40. Will not be coming back.

Customer representative didn t ask for a drink and was very rude specially to indian customers.

Always a joy to eat here! Dietary restrictions: Lots of options for people with gluten allergies make New York fries a must stop for us Food : 5/5 |

The staff at NYF are efficient, supportive, and knowledgeable, always ready to assist and create a welcoming environment for attendees and participants alike.

Always pleasant. Friendly.

I m glad there is a NYF in Sherwood Park mall now. Used to only be able to get it at WEM. Staff are always helpful and quick!

The one woman working behind the counter absolutely crushing the orders with a huge line of hungry teens. Taking orders. Making orders. All with efficiency and pleasantness. Great to see!!! Keep up the good Tony!!!!!!!!

The lady working today was so nice and efficient. Food is always excellent!

Love this location! Food is always good as is service !

I have order a regular poutine yesterday Food was so awesome and the service is so good mainly the manager (sunny) was so friendly and enthusiastic in taking and making orders. Good staff will come back soon

Wheelchair accessibility: Amazing customer service, personable. It was very refreshing to see such kind workers engaging with great conversations with every customer. A nice change from the usual robot mentality of being in public. Food

I always love the service. I usually like to buy nacho fries or butter chicken poutine. Always tastes amazing. Staff always have a smiling face. Who don t Love to get served by smiling faces right?

I absolutely loved eating at this location, and the workers were so lovely. They greeted me with a smile and were happy to take my complicated order. Will be eating there again!

My experience at this New York Fries was very good. I ordered the poutine and it was delicious, not to mention the workers were friendly and greeted me with a smile. Will be telling my friends about this spot!

Was so good and had great service!

Staff is always friendly and professional

Very friendly staff and quick service

Super friendly staff very quick to take my order and good communication

Love it and everything fries!!!

Nice employees

They make the best poutine in town.

Great service. Great Staff and Great food.

Great service and very clean

Very very expensive fries...... Its potatoes....why are they priced like filet mignon? Food

The portion sizes were generous, ensuring a satisfying experience. The attention to detail in seasoning and cooking made the fries stand out, creating a symphony of flavors with every munch. What sets this place apart is the dedication to quality ingredients. The potatoes used were clearly fresh, and the cooking oil was of a high standard, resulting in fries that were not greasy but rather a crisp delight. The staff was friendly and knowledgeable, especially Dariia, providing recommendations based on preferences.

Its in a mall Parking: Large mall parking lot Wheelchair accessibility: Yes

The large poutine is a great value yo share and was really good. Lots of cheese curds, good gravy and of course great fries.

Why were my expensive New York fries harder than the cheap Chinese fork that came with them?

They have good hot dogs, but the fries are inferior to the ones at WEM, they don t salt or season the fries, they were uncooked, old and taste bad. Today I got the bacon stuffed poutine, they did not pour gravy but rather cheese sauce, the bacon was tasteless nor crispy, the fries were bland, the green onions overpowered anything and I couldn t even finish it due to this. The outside of the fries weren t even crispy like the bacon, and the inside was hot mush that burnt my mouth. Go to WEM if you are craving these fries.

The food was great and so was the service but we had a problem redeeming gift cards. The staff went above and beyond to address the gift card issue for us which is much appreciated!

After cancelling my skip the dishes order because they apparently could not find a courier to pick up and deliver my food and had my food sitting at New York Fries, for 20+ minutes, I went to NYF to pick up my order and had fantastic costumer service! They remade my whole order because it was sitting there for so long waiting for a skip courier. Definitely returning without using Skip the dishes!

Just finished eating at the food court mall. The manager was absolutely unprofessional. She had her voice raised and was being rude to the employee..while I was standing there waiting for my food! The employee finished making my food, I went to sit at a table and I could hear word for word the manager bullying the employee. Disgusting. Will no longer support that location if that is who they keep as a Manger.

First time I can say that I enjoy eating at New York fries! The owner/manager she s amazing!

Their fries are always fresh to order with wonderful service as the entire team is very kind and friendly!

An error was made in preparing our order. I called and spoke with Sunny (the manager) and he was fabulous! He was so apologetic and kind when dealing with me. He made sure to completely compensate the order and replaced with the correct order. We will definitely be back! Thanks Sunny!

Rude uncle

I ordered a hot dog, there were two people ahead of me and they had been waiting 10 minutes for their order, no fries had been put in the oil and the two at the front seemed to be lost. My hot dog was made and put on the counter and I was ignored when I asked for it. So I waited 10 minutes and got a cold hot dog and horrible service.

Amazing service from the workers and the fries? Absolutely amazing! Got the classic poutine and it was out of this world!

Service was amazing and the fries were great per usual! Definitely recommend the bacon double cheese poutine, there s nothing like it! 10/10 recommend!

Came to the new location on Friday and it was great. Got a butter chicken poutine and a bacon double cheese poutine with a hotdog, it was on of the best poutines I had. I got my poutine and hot really fast at a busy point, I got my food in about a 1 a minute, safe to say that is pretty fast to get the food. The food was really good! The fries where cooked to perfection and the hotdog was nice and hot and juicy. The place was nice and clean, very organized and well put together. The people working there where very nice, friendly and overall up and beyond with there work. Very great work. Would very much recommend, would come again.

Convenient location, fast service, great staff, delicious poutine! Never disappoints!

Please make halal available

New York Fries is a new jewel in the crown of Sherwood Park. We have been waiting some time for it to open, and it s finally here, offering the same great flavours as its other locations. The staff and management are excellent and responsive to any concerns.

Great Service and very friendly staff no complaints whatsoever !!

Never been to a New York fries before. Fries were hard and tasted burnt. Husband got a hot dog and didn t realize you had to ask for condiments. None were offered. Staff seemed frazzled. Won t rush back.

The most horrible frustating just to place a order with Tori says she is the owner in sherwood park mall..wow!! A circle round and round just to order and beyond 10minutes..When I just yes make it work and simpified it. No quick thinking or customer service to quickly figure it out!! Hopefully she is a new owner otherwise poor support for your company

I had a great experience buying fries from this establishment, the staff were amazing and the fries were delicious.

The food was delicious and the staff were super friendly. Would go back!!

Amazing and quick service! The owner is awesome - Great customer service and food was perfect!

I was here the other day and witnessed a really horrible experience....not for the customer, but for the owner who works tirelessly everyday at this store, always with a smile on her face, always going above and beyond for her customers with fast and quick and efficient service. I have witnessed on multiple occassions as I am a regular customer of her being able to not just work with a hustle that not many people can match but also in her quick thinking and unaltering level of calm that she creates for everyone. What I witnessed was a female customer completely go off the rockers because they had just ran out of large size containers for fries and she was being mean to the original lady helping her and then the owner came over and took over with her warm and gentle smile to provide her with a couple of quick solutions and this customer berated her, called her stupid and was beyond the definition of rude and no one should be treated that way. Even so, the owner quickly assisted her (even though nothing would have made this customer happy, I would have told them to leave and threw fries at them as they were walking away) and even as this customer said these horrible things to her, she smiled and very calmly said, I am very sorry that you feel that way and then she discounted her order on top of it! Even with the customer being that rude, she still took care of this customer in less than 2 minutes (not in over 10 minutes).

If I could Give them zero I would ate there yesterday with my wife now we both throwing up, we believe it to be food poisoning. Ate here yesterday around 4 me and my wife had a regular poutine we ste them we felt fine fine until early this morning then we both have been throwing up literally all day I ate my first little bit of food that stayed down around 5 pm.

Normally good service except for today. All I ordered was 1 poutine and it was a 12 minute wait... the person in line BEHIND me received there order before me and then the person BEHIND them ordered 3 poutines and received them before me. So waiting in line took up half of my break and the 2 people behind me received there food before me. I dont think this is acceptable as mall employees come for a break and are on limited time. Im not sure why the 2 people behind me would recieve there order before me.

Friendly service, excellent fries

Oh my word this location is absolutely fantastic, from friendly staff to delicious and hot food it has it all. Today my experience with Pat was so welcoming and friendly I highly recommend this location. I give 5 kernels of popcorn

Fantastic location with friendly and efficient staff! Id been waiting forever for a New York fries to open here in Sherwood Park!

Patricia at the Sherwood Park mall location is awesome! She went above and beyond helping me figure out what my celiac daughter with a dairy and egg allergy could have. I really appreciated all the help. It makes it not so stressful for her to eat out. This is the first time in 3 years shes been able to eat at this mall.

The fries here are the best out of any location in Edmonton and always consistent!

Thank you NYF!! My grandkids and I were enjoying supper and my grandsons hotdog hit the table and lost all his toppings. I came back and asked if we could have more toppings, without hesitation Patricia made him a whole new hotdog. Table germ free Thank-you!!

Wow! Amazing fries and great service!

The staff here were awesome. Very accommodating, friendly and quick. Definitely recommend!