Swiss Chalet in Sherwood Park

390 Baseline Rd #150, Sherwood Park, AB T8H 1X1, Canada

★★★★☆
(711 reviews)
Categories: Restaurant

About

Swiss Chalet in Sherwood Park, AB is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to y...

Website
swisschalet.com
Address
390 Baseline Rd #150, Sherwood Park, AB T8H 1X1, Canada
Plus Code
GPR2+J7 Sherwood Park, Alberta, Canada
Time Zone
America/Edmonton

Business Hours

Sunday
11 AM–9 PM
Monday
11 AM–9 PM
Tuesday
11:30 AM–3 PM
Wednesday
Closed
Thursday
11:30 AM–8 PM
Friday
11 AM–10 PM
Saturday
11 AM–10 PM

Services

Service options
Kerbside pickup Delivery Drive-through Takeaway Dine-in
Highlights
Great tea selection
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Healthy options Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Counter service Dessert Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.0
★★★★☆
711 reviews

Most Mentioned

chicken (81) ribs (27) drive thru (23) dinner (22) take out (17) renovations (11) gravy (10) buns (8) management (8) chain (5)
5 stars
328
4 stars
209
3 stars
75
2 stars
30
1 stars
69
★★★★★
December 9, 2024

Went to Swiss Chalet with a friend for dinner last night and our server Blake was amazing! He was so funny and personable. Best service I’ve had in a while. He went above and beyond for us. If you go into Swiss Chalet make sure to ask if Blake is working!

★★★★★
December 9, 2024

The takeout service was amazing, every thing came perfect, on time, and warm. You can tell they take care of their guests there and pride themselves in it. Good job Swiss!

★★★★★
October 17, 2024

The manager Jade Cross, was amazing and the waitress were fantastic service was outstanding. Loved the meals we got. It was our anniversary celebration so they went over and beyond to please.loved it all. Jenna was our server. So sweet.👍👍

★★★★★
October 15, 2024

My family dined at Swiss chalet yesterday evening. We waited a bit to get to our table, but the food and service was worth the short wait. I have to commend the staff for what they put up with from some customers. Being belittled by hangry patrons is not something I would not tolerate. Your staff and management deserve an award after what I saw last night. Good job Swiss chalet, grumpy customers- do better next time.

★★★★★
October 9, 2024

I was brought into Swiss Chalet for the 2 can dine for $19.99 promotion and I was pleasantly surprised by the quality of the food and well seasoned, tender chicken. However my experience was highlighted by the wonderful service from Isabelle. She was very personable, funny and made me feel right at home. Would recommend 😁

★★★★★
October 4, 2024

We tried the new soup, chicken broccoli cheddar and it is to die for. Great seasoning, plenty of chicken....yum!!! We also had the cinnamon donuts with caramel dip. Awesome!!!! We will be back many more times. Service was excellent. Barb was most attentive.🥰🥰🤩

★★★★★
September 12, 2023

Had a very good “Swiss Chalet” meal here. Everything came out cooked properly and tasty. Probably the best Swiss chalet meal we have had in years. Service was excellent. Good value. I look forward to coming back in the future.

★★★★
February 25, 2023

Service: 5/5 Food: 4/5 Vibe: 4/5 Price: 5/5 The food was something you expect from swiss chalet, satisfying and enough but nothing extraordinary. The Chicken soup was really good and the food came so quick. Not a big fan of their fries as it was a little saggy. Our waitress was the best and she was on top of everything. She did a great job and he said it was his first day so shout out to him buddy! Overall the delicious food with a reasonable price! Cheers.

★★★★★
Local Guide
December 22, 2024

Fabulous. Do not go to any Swiss chalet except for this one. Incredible service and food - very rare!!!

December 19, 2024

Been this place so many times, they were good and friendly, but yesterday, I been waited at drive through for about 25mins, I ordered festive chicken and third rack combo, but no cranberry sauce, no stuffing, and no chocolate, so disappointed, that was second time they were missed something in my meal. I don t know if I will go there again

★★
Local Guide
December 9, 2024

Disappointed with our meal. Coffee was served luke warm, the overall meal was not hot. The chicken breast was very dry. We will not be going back to this location.

★★★★★
Local Guide
December 9, 2024

awesome food and staff

★★★★★
Local Guide
December 2, 2024

Awesome customer service and employees go above and beyond to keep customers happy. Great managment. Thanks for making fathersday a great night perfect.

★★★★★
December 2, 2024

Barb always makes it worth coming

★★★★★
Local Guide
December 2, 2024

Barb was wonderful to us and our kids. Really really good service. Food was standard quality for Swiss Chalet, so quite good. EDIT: Came back, Barb is awesome again! Shes going to take all of my money. EDIT (Nov 28): Came back, Barb is again awesome! Thats 3 for 3!

★★★★★
Local Guide
November 23, 2024

The garlic cheese loaf was literally the best thing I have ever eaten in my life. Vegetarian options: Not many menu provided vegetarian options, but you can ask for them to change things in your meal.

★★★★
November 23, 2024

I walk into the store and see a blonde girl sitting at the host stand which looked very unprofessional. Last time I went here I also saw her with her hair down and everywhere which was also something that concerned me. The other staffs were quite friendly and proper.

★★★★★
November 23, 2024

Everyone really enjoyed their meal, all 18 of us.

★★★★★
Local Guide
November 23, 2024

Best food on earth the burger is very delicious & the staff are very nice Come to Swiss Chalet Sherwood Park Food

November 23, 2024

Have always went thru drive thru and ordered just an Angus Burger Patty. They have always just charged for the patty. Today I was told the manager doesn t like that, and will be charging for full price for a burger.

★★★
Local Guide
October 23, 2024

The food is not a good as I remember, they now charge for extra sauce. The food was good, the bun was not hot as I remember in the past. Not sure if I would go here again. Service was ok. The atmosphere is like any big chain resuarant crowded seating not much to talk about

★★★
Local Guide
October 23, 2024

Dinner was okay I guess but their chickens keep getting smaller and smaller. I have had some chicken wings bigger than their chicken legs. On a positive note, the service is always very fast .

★★★★★
October 23, 2024

Staff is very friendly & efficient. Manager took time to ensure our dining experience was memorable. Much appreciated.

★★★★★
October 23, 2024

love this place

★★★★★
October 23, 2024

It was only mine and my husbands second time ever eating here at Swiss Chalet. Isabelle was our server and informed us it was only her first couple shifts serving. She was excellent! Friendly and attentive. Thanks Isabelle and Swiss Chalet!

★★★★
October 23, 2024

We had a family dinner tonight and the server Isabelle was very good and is quite professional and friendly, was willing to make our dinning experience a pleasure Thank you

Local Guide
October 23, 2024

Brought the wife and mother in law now I m hoping the mother in law isn t puking . Been a mess since 12am. God help me:.. Food : 1/5

★★★★★
Local Guide
October 23, 2024

Great Swiss Chalet. Great Service. Very friendly staff and food is ready quickly

★★
October 23, 2024

Been to this particular location many times & never had an issue until tonight! Was there about 6pm (dinner time) & yes it was very busy I won t deny! Waited in line for 15min which I had no problem with that at all as again was very busy only to get to front of line to order 3 Thanksgiving specials only to be told they were no longer taking orders for Swiss Chalet as they were to busy?! Isn t that the reason they are in business just saying ! It s wasn t a surprise it was Thanksgiving weekend & they would probably be busy so maybe you should be prepared & not tell your customers they will have to go elsewhere which I did go to Popeyes (which was also very busy but guess what that served us & did there job & gave us what we wanted & we went home happy! With the absolute pathetic customer service at Swiss Chalet I will definitely be thinking twice about ever going back as being busy is no excuse for not serving your customers, if you can t do your job maybe you should close your doors! Very disappointing as ive really liked this location as long as it s been open!

★★★★★
October 23, 2024

Amazing! Food was hot and fresh.

★★★★★
October 23, 2024

Very good experience going here, food was 10/10, service was exceptional. I don t mind giving my money to this franchise.

★★★★★
Local Guide
October 23, 2024

Very nice place.Easy to find. Service is good. Price is reasonable and tasty. Will come again. Parking: Big parking lot. No problem finding an open slot.

★★★★★
Local Guide
October 23, 2024

Excellent again

★★★★★
October 23, 2024

Family of 6 adults and 3 young children They re arranged the tables for us all to fit together ..The service was top notch .They made sure extra napkins , straws towelettes were put on the table and came around to fill up our glasses regularly .The food came out hot and all at the same time allowing us to eat all together .Everyone was pleased with the portions and prices for what you got ...The kids loved the treats that come with their dinners ..Staff super friendly .Everyone enjoyed their meal .I definetly would recommend Kid-friendliness: Great with the kids .

★★★★
September 23, 2024

Good food, OK service Dietary restrictions: Healthy options Food : 5/5 |

★★★★★
September 23, 2024

On line ordering was great and order was ready when we arrived. Parking: No problems. Food : 5/5 |

★★★★
September 23, 2024

I chose take out and my meal was ready when I got there. Parking was easy I also chose to pay when I picked up my meal which was also easy. Vegetarian options: Vegetable selection were broad but tend to be soggy

★★★★★
September 23, 2024

My favourite cook cam Fowler is back, 5/5

★★★★★
Local Guide
September 23, 2024

This place always gets a 5/5 especially if you are not too fussy. It does chicken very well. I like their gravy. And right now if you check they have a two can eat for 19.99 special on tuesday. Well if you buy drinks so really its 2999. But give them your business and youll get lots of fries unlike half of the other places in Edmonton or Sherwood park.

★★★★
Local Guide
September 23, 2024

Good as usual

★★★★★
September 23, 2024

keanne was amazing

★★★★★
September 23, 2024

Our server was awesome!

★★★★★
Local Guide
September 23, 2024

Deanne was a fantastic waitress.

★★★★★
Local Guide
September 23, 2024

I have always liked eating at Swiss Chalet. Their chicken is excellent, fast friendly service, and the price is definitely reasonable, great place to have lunch or dinner.

★★★★★
Local Guide
September 23, 2024

We all know Swiss Chalet and the food but with the addition of roast beef this is definitely a place that needs revisiting. I had the chicken and roast beef combo which was excellent. I commented to the wife that at any fancy restaurant this meal would be at least twice the price. The beef was perfect and melted in your mouth. The chicken was as usual a little dry but with Chalet sauce or mayo (I know its a little weird but I use it on my fries too) it is decent. Our waitress has been there forever and she remembers us every time, she also made sure that our drinks were never empty. I was so stuffed afterwards but throughly enjoyed it. Definitely will look forward to going back.

★★★★★
September 23, 2024

Barb is the best! Fantastic service! Food excellent. Our go to Swiss Chalet! GM just told us chicken parm is coming back! Parking: Easy parking by the door Kid-friendliness: Super friendly to kids. We always bring our family member who is somewhat compromised and doesn t communicate that well cognitively, they all chat to him and make him smile! That s priceless to us! Wheelchair accessibility: 2 huge spots right outside the door.

★★★★★
Local Guide
September 23, 2024

Great food, terrific service. Family visiting from BC really wanted to go to Swiss Chalet as they dont have them out there. The manager came over to see how things were, I mentioned Family in from BC, so he being from BC talked with my Uncle about Swiss Chalet are strongly considering opening up in that market. It was nice to have a personal visit by him.

★★★★★
September 23, 2024

Excellent service. Excellent food. Great dining experience Parking: Great parking very accessible Wheelchair accessibility: Good accessible spots

★★★★★
September 23, 2024

Barb was the best server I ve ever had! I ve been lucky enough to get her each time I go in this location and I won t go anywhere else! Super sweet and helpful! I will be back again for sure!

★★★★★
Local Guide
September 23, 2024

Dietary restrictions: Keto friendly Food

★★★★★
September 23, 2024

Served by Aidria, she was a gem!

★★★★★
August 23, 2024

Lunch after shopping, tried different items on the menu, very good. Parking: Nice location, easy access and lots of parking Food : 5/5 |

★★★★
Local Guide
July 23, 2024

Did take out Ribs. They were OK.

★★★★★
Local Guide
July 23, 2024

I like their recent renovations.

★★★★★
Local Guide
July 23, 2024

Service is always good at Swiss Chalet. The waitresses are very thoughtful and they make sure your order is correct and you enjoy your food. The food is still pretty good. I love the loaded pirogies and the Rotisserie Chicken wrap.

★★★★★
Local Guide
July 23, 2024

I recommend this locations 1000%

★★
Local Guide
July 23, 2024

The bathroom smelled like it hadnt been washed in weeks. The floors were sticky. Very depressing vibes in the dining room. Wings were dry and pierogies were tough.

★★★★
July 23, 2024

I live a 5min drive from the restaurant had to reheat the food as it was cool. Parking: It depends on the time of day sometimes parking is easy other times be prepared to have a walk. The staff are very helpful and efficient.

★★★★★
Local Guide
July 23, 2024

Yummy

★★★★★
July 23, 2024

Luke was so helpful and attentive I couldn t have asked for a more kind garnisher. But Jenna, who took my order, forgot my peppers. Denette, if you re reading this, reprimand her immediately

★★★★★
June 23, 2024

It had been years since I have eaten here, and I was blown away by the menu. The food was amazing. I had the perogies, which were the best I have ever had. Being my birthday they even treated me to free dessert. Manager Jad was so friendly and our little waitress was adorable. Kid-friendliness: Kids eat free on Wednesdays! Wheelchair accessibility: Parking spots right out front

★★★★★
June 23, 2024

My husband and I have dined at this location numerous times since moving to Sherwood Park. We will never patronize any other location as this one surpasses all others. The staff are so attentive and it is evident customer service is #1 for them. Not only is the food great but the overall experience rates an 11 out of 10. The manager ensures that everyone is made to feel welcomed and it just feels like being home.

★★★★★
June 23, 2024

We live north edmonton and still make the drive to this location as we have never had a bad experience, great service great food. Amazing!!!! Make this your home store.!! Kid-friendliness: Has a kids treasure chest!!!!

★★
June 23, 2024

Was not too impressed with our visit to this location. Brought my parents here for Fathers Day. The restaurant was really dirty, feet sticking to the floor in the bathroom. Dusty, crumbs everywhere, menus sticky. Service was sub par. Asked for sauce on side instead of on my sandwich. Didnt happen. Waitress was not very attentive and didnt seem to know her job.

★★★★★
June 23, 2024

The drive thru service and dining in at this location is very consistent, food served in a timely fashion and always top quality. I highly recommend coming here no matter what time of day during business hours. Keep up the good work staff of Swiss Chalet!! Thank you !

★★★★★
Local Guide
June 23, 2024

Great for Celiacs. Many different options for children. He loved the treasure chest as we walked out.

May 23, 2024

Went last night to eat at Swiss Chalet. Please wait to be seated the sign said so we stood there for 5 mins with two people who saw us there and never acknowledged us. Manager doing paper work out in the restaurant and one server who just was not interested. I asked if we could sit down as I am disabled with a prosthetic leg and was told no by the woman doing paper work. I am a retired manager and use to work with different chains to improve service and motivational team building. This place needs help. I offer my services free of charge to help improve customer service and staff motivation. It is obvious that this restaurant lacks greatly in this area. This is what should have been done. The manager should have stopped her paperwork and seated us would have taken 2 seconds or told the server to seat us at a table.I also would have told the server you go great every customer as soon as you see them and if I catch you ignoring customers again that s one strike three and you re out. Simple don t pay for incompetence. All we got was no and then nothing. We left. As restaurants have to charge more money I would expect excellent service as to keep my business. My money is important and hard earned . Why would I support this restaurant in the future. There are 2000 other restaurants so we are not force to eat and pay good money to be rudely treated by people who hate their job. I was told by the owner of this restaurant to fill out a form. What the heck try contacting me personally to discuss the problem. I have already put forth my grievance on this post Nuff said . Fill out a form not good management at all this is what I call I don t care management.

★★★★★
Local Guide
May 23, 2024

Good food, great service and great value.

★★★★★
Local Guide
April 23, 2024

My family and I loved this place.

★★★★★
April 23, 2024

Told the boss I d give a 5 star review because he said shmedium so many times but the food was great too. And a special note to Nathan s mom; yes, he works and does it well. This place makes the best burgers (vegetarian included), I m hooked.

★★★
March 23, 2024

Unfortunately they changed the chicken spring rolls theyre way smaller and do not taste any where near like the other ones the price is about the same but portion size is small definitely an inferior product which I wont be ordering again.

★★★★★
March 23, 2024

Went there, first time with TARA group for Wednesday lunch. We were a big group, 30+. Meal was awesome, service the same. We had our 4 year old granddaughter with us. Waitress bent over backwards for her. It was an hours drive to get there, well worth it. DJ Burge, Stacy and Raelynn.

★★★
February 23, 2024

The service was good but the food was bland.

★★★★
Local Guide
February 23, 2024

Servers need to understand their promotions better.

★★★★★
February 23, 2024

Always a good meal. Food is delivered quick and price is very reasonble. Great for families.

★★★★★
February 23, 2024

Had to come up to the City to go for a Dr appointment. So stop in for a meal, and tonight my husband and I had the most amazing service and meal. Just found out that Corporate wants to STOP all Swiss chalets from selling the Chicken wings that they have right now that are fresh and breaded in house for pre breaded frozen chicken wings. You can now get them as an 8 or 12 piece meal they are very flavourful, the best tasting breading I have had on wings. The staff definitely made it feel like we were at home. We will definitely be back soon. Especially since the manager mentioned that March 4th is the start of their seafood summer.

★★★★
February 23, 2024

The service was excellent. The food was hot and served within minutes of ordering. The restaurant is dark and a bit grimey. The washrooms need deep cleaning along with the dining room.

★★★★★
February 23, 2024

Highly addictive with food, service and friendly staff that make me come back over and over again. Prices very family and seniors friendly together with multiple menu choices. Highly recommend this restaurant.

★★★★★
February 23, 2024

Always good!

★★★★★
Local Guide
February 23, 2024

The service is good and the staff are very hard working Good food Food

★★★★★
January 23, 2024

Service & food was great!

★★★★★
January 23, 2024

Swiss Chalet is always good. Their chicken is fresh, hot, tender and juicy. The service is quick and thorough and the wait staff is friendly.

★★★★
Local Guide
January 23, 2024

The food was actually surprisingly good. In the past I havent really been a fan of Swiss Chalet, but their menu options have improved significantly over the years, and I am actually a pretty big fan of their wings now.

★★★★★
Local Guide
January 23, 2024

Very busy today and only one waitress on. She did an excellent job .

★★★★
Local Guide
January 23, 2024

Take out was ready quickly, I didnt have to wait too long for them to prepare it.

January 23, 2024

We went for dinner last night & the service was incredibly slow. We understand when a server has many tables and can t give the best service but she made rude comments when she noticed we were in a rush , well yes we had been waiting for our bill for 40 minutes Nobody checked on how the food was & we had our dirty plates sitting on our table for half an hour & not one staff member came by to refill our drinks or take the plates away. We normally have amazing service but this time was just a huge disappointment. Food is always good though.

★★★★
Local Guide
December 23, 2023

The service is good, food hot.

★★★★
Local Guide
December 23, 2023

The homestyle back up plan.

★★★★★
Local Guide
December 23, 2023

Love dinners here Kid-friendliness: A great family place Food : 5/5 |

Local Guide
December 23, 2023

Chicken was under cooked . Asked for gravy got chicken sauce. Server was slow and not very good. Got my bill and they tried adding there tip into price. I tried but wont be ever going bk. My wife asked for a Caesar salad they were out .

December 23, 2023

Ordered take out. Container of gravy was just over half full. Butter was placed on top of gravy container so it was melted and all over everything. Portions of fries we significantly reduced. Chicken was overcooked and dry. It would be worth the drive to Edmonton for a different location

★★★★
Local Guide
December 23, 2023

Takeout food does not seem to be as good as the dine-in

★★★★
Local Guide
December 23, 2023

Good meal. Consistent food here. Lots of variety on the menu. Good place to go with friends Food

★★★
Local Guide
December 23, 2023

Both service and food quality are inconsistent at this location. A few of the servers are polite, engaging and professional, but too many are withdrawn and clearly not happy to be there. Food quality has definitely gone down hill in general, and there is a noticeable reduction in the size of the chicken. Serving size is also inconsistent (noticeably smaller lately). On a positive note, the food is usually served hot. I can deal with the less than enthusiastic service, however being served dried out chicken should never happen at swiss chalet. On another positive note, the roastbeef is very tender and delicious. Overall, very mixed reviews for this place, as its a bit of a crapshoot specific to service and food quality.

December 23, 2023

Unfriendly and unwelcoming staff starting from when they were giving us a table. We preferred near the window but the unfriendly receptionist declined without even giving a valid reason as to why we cant be seated to where we prefer.. Next is the server who for some reason is in a hurry to get our order when we arent ready yet, we expressed our preferrence for sauces but she declined saying the choice we made was watery. Then came my order of quarter chicken (which doesnt look like the size of it- smaller) and lo and behold it was not properly cooked (bloodred).. in fairness they replaced it BUT i have totally lost my appetite.. WILL not be recommending this place and never coming back again..Let your customers be customers!

December 23, 2023

Their chicken was not cooked well and was very tiny for the price! Pink and some blood left inside the chicken. Disgusting! They did offer us a new plate but it still wasnt cooked well, still saw some pink in it. My mom was too upset to eat the whole thing and was too tired to complain. Moreover, their service needs to be better. The way our server was talking to us was not pleasing and we felt rushed telling her our order. Servers need to be trained properly. Overall, experience and food was a flop. I hope other customers read the reviews about other terrible experiences they had and go elsewhere!

★★★★★
Local Guide
December 23, 2023

Very pleasant experience. The food was tasty and we had a very friendly waitress.

★★★★★
Local Guide
December 23, 2023

I like it once awhile

★★★★
Local Guide
December 23, 2023

Chicken moist, tender meat. Friendly staff.

★★
Local Guide
December 23, 2023

Forgot dinner rolls and utensils. Might need larger font on the computer for better accuracy. Seems like you cant just make an order perfect theres always something wrong.

★★★★★
December 23, 2023

Great experience. Stopped for a fast lunch. Great chicken and shrimp was cooked well. Service was amazing! Thank you.

★★★
Local Guide
December 23, 2023

I went to the Harveys here, Swiss chalet is a bit too greasy chicken imo

★★★★★
December 23, 2023

This is the Best Swiss Chalet in Alberta We drive up from Leduc Remember way back in the day when food and service was good at Restaurants? Well this Swiss Chalet has its act together and does not disappoint

★★★★★
Local Guide
December 23, 2023

Great food. Excellent service!!

★★★
Local Guide
December 23, 2023

I understand that food prices went up so to keep your customers coming back service has to be outstanding. Otherwise why go out? The service was basic and the food was basic.

★★★★
Local Guide
December 23, 2023

Good food and service

★★★★★
December 23, 2023

Ordered via the app. A soup was forgotten and it was sent out instead of us being given a refund, which we really appreciated. Food was hot and delicious. I finally found a restaurant in the park worth ordering! Keep up the great work!

Local Guide
December 23, 2023

Wow what a difference. We drive quite a way from our place to this particular Swiss chalet. Firstly, the tables have been refinished in some super sticky paint. It feels gross to touch them. The staff werent particularly friendly either. Almost standoffish. Lastly the chicken portion on the plate was super disappointing. All around a terrible meal. Did they switch management?

December 23, 2023

The worst food. Currently going through food poisoning from my family pack meal I picked up today for dinner from this location. I havent stopped throwing up and lots of stomach pain. I am so disappointed and disgusted that I spent $60.00 to bring home dinner just to get sick. This is not ok and will never eat here again!

★★★★★
December 23, 2023

Always great food and service.

★★★★
Local Guide
December 23, 2023

Its Swiss Chalet! What is there bad to say about it. Food and service is always awesome!

★★★★
Local Guide
December 23, 2023

Wheelchair accessibility: No stairs Food

★★★★★
Local Guide
December 23, 2023

Long wait, but the food is good, and staff is friendly.

Local Guide
December 23, 2023

They did not have any chicken for my order, had to waste time waiting in the drive thru. What kind of chicken place runs out of chicken

★★★★★
Local Guide
December 23, 2023

We have an excellent experience every single time te dine here, this time was with a large party, and they accommodated every need with speed and accuracy.

★★
Local Guide
December 23, 2023

Always good to eat there. I have noticed it seems less and less meat on the ribs though. Still good place to take the family Came for Fathers day lunch and they ran out of ribs? A Swiss chalet that has no ribs. Sad

December 23, 2023

Wont be eating here again. Had lunch with the family wife complained of nausea and went straight to a store to buy gravol. I got sick that evening and after continually feeling worse ended up in the ER 48 hrs later with a food poisoning diagnose and an iv in my arm.

★★★★
Local Guide
December 23, 2023

My first time here and it was really good! Tasty chicken and good sized portions. Reasonably priced.

★★★★★
Local Guide
December 23, 2023

We were at Harveys which is co- located with Swiss Chalet. Everything was great

★★★★★
Local Guide
December 23, 2023

Kid-friendliness: Wednesday kids under 10 eat free dine in Food

December 23, 2023

I selected curbside pickup. I submitted my info when I parked in my pickup spot and 15 minutes later after their text said we will be right out with your order I went inside and had to pick it up myself. My food was sat there an extra 10 minutes past completed time and wasnt fit to eat. Will never go back here again.

December 23, 2023

Ordered 3 1/2 chicken meals and a cheeseburger. They sealed the bag and forgot my burger. When I returned 15 minutes later they said oh ya, its here. They tried giving me a 15 minute old burger so I asked for a new one. When I got home and starting eating it I should have checked it at the restaurant ( my fault I guess), it was the wrong burger. And not once did someone apologize.

★★★★★
Local Guide
December 23, 2023

Didnt wait long, excellent promo for a meal. Food was delicious and hot. Excellent and friendly service

★★★
Local Guide
December 23, 2023

The table was sticky, my dauggters drinking cup had lipstick residue from a previous user, the food was ok, except the mashed potatoes were weird, like sticky, and the bathroom was gross, I had to take my baby outside to change her in my vehicle. Our waitress was great, though.

★★★★★
Local Guide
December 23, 2023

The new look is fantastic!! Wait staff was very slow, but the food was great!

★★★
Local Guide
December 23, 2023

Well. Have to say.. the food is amazing, hands down! Besides waiting for over 10 minutes to be seated mid afternoon... Hostess sat our group down, walked away and another 10 minutes passed before he magically reappeared to see if beverages were needed. When ordering we were told that the Swiss chalet sauce came with anything ordered, only to be revealed we had to ask, (yet again) for it once our entrees came. Our server seemed preoccupied and frazzled. Left empty cups etc on our table. We again waited once the bill came and after 15 minutes got up to leave and as, we all said, our server came running over. All I have to say is THANK GOONESS this location has amazing food, cooks/chefs that care. Again the food was on par and will return for the food and deal with the disappointing front of house staff...

★★★★★
Local Guide
December 23, 2023

I love this location one of the best around

★★★★
Local Guide
December 23, 2023

Food good. Service good. Had a nice dinner with my friend.

★★★★
Local Guide
December 23, 2023

Just love swiss Chalet rotisserie chicken so moist and delicious. Kid-friendliness: Suitable for kids with a kid menu. Food : 4/5 |

★★★★★
Local Guide
December 23, 2023

The service is fantastic here....as is the food.

Local Guide
December 23, 2023

Absolute worst in Edmonton that Ive been for service. There has not been a single visit that they have not been out of something from no white meat to no pie. Constantly horrible service. No refills and no table service.

★★★★★
Local Guide
December 23, 2023

Great.

December 23, 2023

Theyre quality has gone down so much doubt will return, soggy fries, bone in my gross flavorless chicken wrap. Nobody finished their fries they were so awfully wet. Paying near 20$ for something have to force down, not happening again. At least didnt get sick from it.

★★★★
Local Guide
December 23, 2023

Good place to pick up quickly, especially if you ads driving to Elk Island National Park, I just wish they had more options for vegetarians. Vegetarian options: Wish they had more options, but you do get a veggie burger here if you are wanting to fill yourself.

★★★★★
Local Guide
December 23, 2023

Best chicken in town

December 23, 2023

Disappointed order through drive-thru 2 buffalo chicken sandwich and got home. Open bag and see I received order of fries and onion rings instead. I didnt want to drive back 30 minutes

★★★★★
Local Guide
December 23, 2023

It had been a very long time since I last went to Swiss Chalet. I feel like the accompaniments have expanded since then and allowed for a wider range of preferred choices. The meal I had was so delicious, and my server was both informative and attentive, without feeling overbearing. I will absolutely return back here again. Parking: Ample of parking in the front of the restaurant.

★★★★★
Local Guide
December 23, 2023

Delicious, tho I feel like the ribs used to be better?

Local Guide
December 23, 2023

Worst experience today at this Swiss Chalet location. A. Ordered appetizer - the appetizer was served to us without serving plates, the worst part is that the lady who served the appetizer felt like the appetizer plate was a frisbee! B. Chicken was so dry for our orders. Dark meat with chalet fries for me and dark meat with rice for my wife. The same lady server served the 2 orders, and ee asked, where the gravy was, and she said you need 1 or 2?, isnt it automatic to serve the gravy? C. Drink refill, had to wait for 8mins from our server and was reminded twice! D. Lastly, we requested for a Lemon Merengue pie to go, as the service and experence was so forgettable we had to go. As soon as we got home. Lo and behold we got a coconut pie! And i have severe coconut allergies!! Started from bad to worst.. wow! Wow! Wow! Was it because we were using the 2 can dine deluxe coupons, so we got served this bad bad bad experience? Tsk! Frustrating! So pissed!

★★★★★
Local Guide
December 23, 2023

Came here for my first festive special of the year was very good will be back.

★★★★★
Local Guide
December 23, 2023

I like their baby back ribs. Service is good and prices ste good

★★
December 23, 2023

Portions are smaller than historically. We ordered the Festive chicken sandwich. Was charged and served the regular chicken sandwich. Upon returning the meal to the counter they threw it out and made a while new one instead of giving me a scoop of dressing and cranberries. The festive version apparently only has one piece of bread ... open faced?? Heres the kicker. We were charged 4.20 extra. 21.75 for the regular and 22.99 for the festive. Something was wrong with the math and the cashiers couldnt do anything about it. The food area most tables were dirty and none of the tables were cleaned while we ate. The tables were miss matched and floors dirty. I will have to consider hard if I ever come back to eat in the Swiss Chalet takeout/Harveys side of the restaurant.

★★★★
Local Guide
December 23, 2023

Nice location. Great staff. The usual Swiss Chalet food, but nicely prepared.

★★★★★
Local Guide
December 23, 2023

One of the best Swiss chalets in the greater Edmonton area. Had to wait 15 minutes for a table during a busy supper rush. The chicken comes flying out of the kitchen shortly after ordering. Service was great and accurate. Food was hot, fresh and tasty. Four diners and everyone enjoyed their meals. Reasonably priced and as good as rotisserie chicken can be. Always a nice family meal. Kid-friendliness: Great spot for kids. Kids eat free on wednesday. Each free kids meal requires the purchase of a full meal from the main menu.

★★★★★
Local Guide
December 23, 2023

I wanted chicken. I got chicken. It was very good. Mmmm chicken.

★★★★
Local Guide
December 23, 2023

This is how things should be. Nothing is perfect. BUT this is how the place should be. The TVs had a seriously BLUE tint. The servers were great. The way that meat fell off those ribs, wonderful job. The atmosphere is ideal for dining.

★★★★★
Local Guide
December 23, 2023

Great chicken

December 23, 2023

Chicken and ribs on both plates were ice cold and over cooked, the fries were old and cold with hot gravy thrown on-top, the stuffing was partially warm and super mushy. And the wings on both chicken were chard black, and the buns were rock hard. Im not one to complain but I used to work for swiss chalet and the quality of this was terrible. The server was really nice and understanding. But when the manager came she was rude and cold. They ended up comping the entire meal. Which was nice.

★★★★★
Local Guide
December 23, 2023

Great food and service!

★★★
Local Guide
December 23, 2023

Got two legs with their season special. One was great but other one way over cooked. Dried out on outside to point couldnt eat half. Not my normal experience with Swiss chalet.

★★★★
Local Guide
December 23, 2022

Short staffed, I guess or dont pay enough probably. Food was ok not terrific for the price. Raising prices just to raise prices is not ok, placed order for drinks coffee over 2.00 a cup wow. 1 refill when we asked for it,3 coffees only filled 2. Asked if we needed machine to pay with it in her hand she walked away and did not come back. Went to the front to pay, told we have to wait for waitress to pay. Management was not seen, they should get out of their hiding place and be made to help out. Wont be back.

★★★★★
December 23, 2022

Parking: Plenty of parking

★★★★★
December 23, 2022

Love the renovations. Always a great time

★★★★★
Local Guide
December 23, 2022

Food was delious and staff polite and good service.

★★★★★
December 23, 2022

They never disappoint and follow delivery instructions.

December 23, 2022

Had a 1/4 chicken meal, part of my chicken was pink. I take it back up to the counter for them to tell me, no I assure you its fully cooked . I have eaten at swiss chalet for many years, I know what cooked chicken looks like and feels like. The pink neat was rubbery! They wanted to give me a replacement, um no thank you! Will DEFINITELY never eat here again!! Bad business!! Do no eat here. Bad management as well. I thought the customer was always right but this management feels the need to argue with the paying customer. Belittling me in front of all the customers.

★★★★★
Local Guide
December 23, 2022

This place is just like Switzerland no neutral.

★★★★★
Local Guide
December 23, 2022

Sherwood Park location had very generous portions of their festive meals. It was so delicious.

★★★★
Local Guide
December 23, 2022

Friendly staff, attentive and good food.