McDonald's in Simcoe
160 Queensway East, Simcoe, ON N3Y 0A8, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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I mean it’s kinda ridiculous that I have to write a 1 star review for a McDonald’s. but it borderline just needs to be shut down at this point. You have staff that are openly messing up orders then laughing about it, not correctly making orders or just quite literally throwing them together, I agree with the other review about the fruit flies everywhere. Will probably be calling a health department about their insane behaviour and quality of the food. I advise everyone to stay clear of this and just go to the McDonald’s down the road.
Took my daughter to get a treat after shopping in Walmart. Was appalled at the state of the Mcdonalds. The service was not kind, server was quite rude. There were fruit flies seen when leaving all over the ketchup pump and a tray on a table was full of them. When advising the staff of this, the lady just stood there and stared at us. Very awkward. I also took the time to complete the survey to advise of the conditions and service. Unfortunately, the owner emailed me back and did not seem to care much for the absolute disgusting state or how sick we felt after seeing these fruit flies everywhere!! The owner did advise we could have a free French fry and drink. Seems so unprofessional! Why would we want this? Please clean the store and offer training support to the staff. We Most certainly will not be going back here!!!
Whatta amazing and knowledgeable server and service with smile made my day. Sydney helped me to my pick meal from the menu.
Worst experience ever. All I wanted was some fries and a happy meal for my kids and the weight is literally 30 minutes. Absolutely terrible. I will never be coming back to this location.
Have ordered delivery several times. App automatically defaults to walmart location for my delivery order. Yet walmart does not have the full menu, no fish. Everytime i select the brick n mortar store a couple hundred yrds away it denies me. Further my food always arrives cold and the incompetant door dash drivers never follow the delivery instructions and deliver to the wrong house. Very sad and unacceptable.
This McDonald's is the absolute slowest fast food drive thru I've ever seen. Twice a week I go with my daughter for a mcflurry and a milkshake. Literally every time we wait 10-15 minutes and this is no exaggeration. Trash trash service. If it wasn't for my daughter I'd never waste my gas in the drive-thru line again.
I ordered a cheeseburger with a small fry and they didn’t even put the burger on the bun and on top of that the bun was burnt. They also took a good 10 minute wait on my “cheeseburger” and just wrapped it with no burger on it. Another lady was at the counter because her fries were over filled with grease and over cooked. They replaced her fries three times before she gave up and got a refund.
With... Protocols in plc and our front line workers are stressed out , making this a uncomfortable situation... I wanted to jump in and help 😪.. I wanted hot fries I wanted to eat with my co - workers...
Good staff. Good food
Very slow , they take one order , make it and then take your order.. 9 min wait for a bacon muffin and hash brown .
always 10/10 would recommend Always hot, fresh and friendly servers
Very poor and slow service. Ordered first and it became last priority especially when two door dashers came in right AFTER. Not friendly staff environment. Super slow employees.
Great customer service and very clean. Their fries are also good compared to other locations
Good food but service is slow. Understaffed.
It is beyond pathetic that when a person orders two black coffee and one double double coffee that the person preparing the order cannot keep something this simple straight and marks the cups incorrectly. I can see why these people arent surgeons or fighter pilots.
The manager is extremely rude all I did was look at her and she completely flipped out on me while I was waiting for my order with a store full of people that should not have had to witness something like when my order was ready my husband proceeded to pick it up he told her that he would she was very rude for treating me like that she proceeded to our table with a piece of paper screaming that she didnt have to take that kind of abuse not sure what she thought she was doing to me but as far as Im concerned I was treated extremely poorly for just looking at the woman then she proceeded to kick him out (well I was taking my 4 year old daughter to the bathroom) sorry that you were shorthanded and that youre one employee would have liked to go to the bathroom and you wouldnt let the poor guy go I will be contacting the appropriate people about this I am extremely disappointed with the way I was treated if there was a 0 star review I would choose
We ordered a bbq chipotle burger meal. First burger was missing bacon and fried onions, went back to tell them it was wrong so they remade it. This one had the bacon but not the fried onions. So we went back, asked for the fried onions in a container. Worst part, it was the manager making the burgers! Not only did they msss up once, they messed up on the remake! Fries were unsalted although claimed to have been salted. It took close to 15 minutes to get our order with only 2 people in front of us.
Standard McDonalds service. Got order right cant ask for more.
McDonalds is pretty standard across the board, but after placing my order online and saying I was there for pick up and having to wait 15 minutes for my order is unacceptable! I work across the parking lot. I placed and paid for my simple breakfast sandwich through the app. I said selected I areived since I wanted it ready for me to grab and not wait around. I get there, and theres 2 people at the counter being served. I wait.. I see an order pop up after mine and 5 mind later foor dash is there waiting. Their order, thats larger, get made up in a hurry and served before mine. I waisted my entire break, waiting for a breakfast sandwich. Not pleased. Especially when the sandwich was not made properly
Its Macdonalds .. so my expectations arent that high.. but it would be fantastic if the fry box was more than half full and when you ask for no ice.. please dont give me ice not a cup of ice with a trickle of pop.
This is a regular McDonald s. It was clean, staff were friendly. I would recommend completing a mobile order prior to your arrival as the wait times here can sometimes be very long.
The food is great, the servers are very friendly , and has a friendly atmosphere. Has wheelchair access also, and prices are reasonable and lots of parking spaces.
Went for a replacement blizzard as they made it wrong and they made it wrong again! They dont listen to what you order!
Really great food
It what it is always good
Say they carry limited menu items. Place doesnt carry decaf coffee
Never go to McDonalds not a big fan
Somebody got Mc mad
Great Coffee. Drive Thru is always quick , and service is always friendly!
I ve stopped in here a few times after getting groceries late morning /early afternoon. The staff have been incredibly friendly and food prepared perfectly! The small dining area is welcoming and clean. It s a mini McDonald s and doesn t carry all the menu items found at the larger locations.
Quick bite, great for kids
Good food, never waited more then 3 minutes. Staff always helpful, only thing i could really complain about are messy tables.
Its a McDonalds
Excellent service great products
The size of their burger patty for the cheeseburger is laughable. I can see through it in the sun. Paper thin and they charge more than wendys.
Friendly and good
Excellent
Everything but milkshakes
I didnt go to McDonalds
Staff are really friendly and helpful and the place is clean keep up the good work guys Parking: Got a good parking
Fast and accurate Parking: Plenty of parking as its located in a mall
This Walmart McDonalds always seems understaffed, and half of their already limited menu never seems to be available. You can no longer get decafe coffee at this location.
Just a usual McDonalds
No staff kiosk not working
They forgot the meat on our burgers..... How the heck do you forget the meat..... On a burger..... At a burger joint.... Ridiculous....
Fast, drink/hash brown was delicious, drink hot. Food was fresh and delicious. Courteous service. Proce was too high.
Store was not busy no one was in the place very clean girl be hind the counter was sitting down
Great service tho sad we cant sit and eat in these times. One day!!
The food was cold and they made my coffee wrong.. the sausage patty was not cooked or the hashbrown
Its McDonalds; it is was it is
Debbie is great with customers.
Good
Everytime I order a coffee its different. I order a double double and the same size and everytime its either too sweet or not sweet enough or not enough cream. The only location Ive ever been to that makes them consistent is the Caledonia Ontario location. If you want good coffee everytime, go there!
Not bad They should be wearing gloves
Its McDonalds so if you go. You know what you want. Go get it. Ba da da da da....
Food was really fast and good.
Port Colborne one had no toilet paper and vanilla chia machine wasnt working. I wasnt happy
Fast and responsible
We were out in Simcoe and grabbed a quick lunch at McDonalds inside the Walmart, it was quiet so we sat down to eat. The staff were very friendly and offered the new coke glasses, which I wasnt aware we got with our meal
Love it
Good coffee
Just like every other McDonalds.
Food was cold and service was fairly slow. Sad part was that there wasnt very many of us there!
We really enjoy this location. Pleasant staff and correct orders. Food tastes good and timely manner. Weve been for breakfast-late evening and never disappointed.
Went in for just a coffee while shopping in Walmart, there was no one in line, I was the only one. Stood there for 5 minutes until I asked them if they were going to be much longer as 3 of them were just standing behind the cash staring at something on a screen. They very rudely responded yeah we are going to be a minute. Very lacking in customer service skills. Wont be going there again.
McDonalds is McDonalds. Just like any other. Ever since they put in the kiosks to order, it seems to take so much longer to get your order into your hands. So much for progress and efficiency.
Not tòo happy with the rudeness of one of the workers. Yelled at my daughter saying we couldnt sit in while she was just looking for straws.... some people
Just for kids
Customer service doesnt exist here.
I enjoyed the breakfast sandwiches.
Love their spicy chicken burgers
My food was cold..do not blame staff, there was only 2 of them and they were busy
There slow i always recieve wrong order they did not make order how I asked
Only go if you have a 1/2 hour to wait for your food. The staff was really rude. I will Never go there again.
Filthy floor and tables, new ownership.
You better check out your order before you leave
Worst customer experience in Ontario
Plesant & efficient.
Speedy service good prices
The McDonalds in the Walmart here is better than the free standing building friendly service and just a happy environment fast fresh food everytime!
I like the ice cream, even in the winter.
Probably the worst Mcdonald store in the whole wide world. They people there doesnt know what is customer service. You advertise a free refill for any drink. We bought our breakfast meal in the morning at the drive-thru since the store is closed for renovation, we went back to refill for coffee and they refuse to refill and told us that they didnt know where we bought the coffee. We bought our breakfast meal there in the morning. We told them that if we had it refill already they put an x on the cup. Thus it matter too where ever you bought the drink it is Mcdonalds cup. It is the same brand. Even if you bought in the other side of the country it is still free refill.
Great coffee
By far the slowest and most unorganized MacDonalds Ive seen in quite some time, might be time for a management change... It was brutal trying to get food here, took the fast out of fast food.
One of the slowest McDonalds of any Ive ever been to. Definitely the worst coffee Ive ever paid money for. Extremely watered down. Not worth waiting over 10 minutes in line and the $1.05 I paid for.
Its a small McDonalds inside the Wal-Mart like any other one you find in Wal-Marts. The staff was friendly and quick, coffee was quite good actually and the food is well...fast food. The size of the place can make it feel a bit cramped if it is busy but if you just want a quick bite or a coffee as you shop it will work in a pinch. Also a good way to make kids happy if they behaved as you did your shopping.
I like it here its good and its pretty quick and they are very nice to the customers
Good food good service
No fries till 11?
Excellent service after kids hockey game.
