140 Queensway East, Simcoe, ON N3Y 2G9, Canada
Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.
Very bad food i specially order masala burger and onion rings. These both the items are worse i ever eat in my life. I will never eat from a&w ever and never ever recomend to anyone .
Phil over there is a very respectful and sweet guy. Plus really like the cleanliness and atmosphere
Chicken strips were soggy and tasted a dirty old oil. Only good part about the meal was a root beer. I used to really like a&w food but the quality is gone downhill.
Used the app for a drive thru pickup, but the app either glitched or it was my human error but I had no pickles on my burger when I usually ask for extra. I pulled back up to the window and asked for some pickles on the side and they quickly/easily obliged and informed me thatcit said 'no pickles' from the app. Not a big deal, as was easily fixed. He gave me quite a few pickles, so I was able to enjoy my pickle burger quite immensely. I wish I'd caught his name, but thank you good sir.
Wonderful and friendly services, the food was extremely hot and flavorful. We had breakfast, no line ups when we got there and the restaurant was very busy and clean.
I've been going here for breakfast since moving to Simcoe and it is a real gem. The morning staff are friendly (Anna is always energetic and in the best mood, even at 6am) and the breakfasts are delicious and well priced. You get the breakfast on a ceramic plate, with metal cutlery, and it has a real classic diner feel inside.
Burgers were good like the new frozen root beer but disappointed with onion rings not cooked inside yet batter very overcooked and falling off ...
Mmmm definitely the best burger here ..Teen burger is my favorite 😋... Hot fries...sweet potato.. Best root beer 🍺 ... Fresh...hot ..great service.. Very kind
Me and my kids loved it
Best home cooking olde school style restaurant in this town
Good chicken burgers and burgers, would come here again. And the staff is super friendly, especially anna
Awesome customer service. Staff always eager to serve. Hats off to the team
My fur friends love their pup patties
Like being able to order ahead on their app.
Cold brews drinks are killer
Drive through took some time but the food was fresh so it was worth it.
Clean and friendly staff
Great food
Typical A&W, but clean and awesome service.
I ordered two hotdogs along with other food. I didn t realize they came with ketchup so I ordered and paid for two more plain hotdogs, those hotdogs came and they had ketchup on them , we took them back and said these were suppose to be plain , mistakes happen and they said they would correct it . The cook then took the hotdogs out of the bun put them in a new bun and gave them back with ketchup still all over the dog, seriously that s how you rectify an error, you just hand back the hotdog covered in ketchup but with a new bun. This is unacceptable!
Awesome location. Great team members. Always hot and fresh.
Read a really bad review but went anyways Great service .Efficient staff. Fast food was hot and served to our table. Parking: No problem
Great service. And the guys were all friendly. Food tasted great
In simcoe its the beat place for eating.
Love the team there. Extremely efficient and super friendly staff. Very clean. And delicious foods
Worst customer service Ive ever recieved. I had worked in this type of industry for 24 years of my life. I have never recieved such ignorance from someone. If you are not friendly DO NOT WORK IN CUSTOMER SERVICE! Please train your staff how to check money properly or invest in machines that due so. I was told very ignorantly thats what banks are for. People like this make this business loose valuable customers. I was enjoying my day until this unknowlagble person spoke to me. I also went across the street from the location and used my 100 dollar bill he said was fake 2 minutes after I left. I had asked for the managers name and phone number as well as the owners of the location. Got a scribbled peice of paper with 4 names and the stores phone number which when I called also had attitude and cant even ask if they can fix the issue letting me know I cant even get ahold of the owner of this location. Disgusting.
I came to this location on the day of the eclipse in April 2024 and it was packed, probably not a common occurence. The staff handled the influx with professionalism.
very polite staff
Had a coupon for breakfast. Saved a few dollars and it was pretty good!
My work place
Awesome food doesnt matter what you get sooooo good
great service, great food, great experience
Burger lacked flavor..Onion rings good
There is a Employee named Marlene at the simcoe a and w who is the nicest employee ever! She takes extra care of every order and always has a smile on her face! AWESOME service 5 stars!
The food was nice and hot, fresh , and a clean restaurant a little cramped but okay.
Excellent staff
Its pretty expensive, not the stores fault though. I dont go often but everytime I do, Im kinda thrown off with how nice the guy in the drive thru is. Its never just a fake Cya have a nice day. Dont have the name from the receipt but it was on Saturday Jan 20th 3:40
Stellar Service GO Often Please
Great place for people looking to grab a quick bite in town. Good staff and great customer service.
Need ice
Very clean...friendly staff.
customer service was awesome, a guy named dylan is super friendly, knowledgeable, and respectful
Staff rude and locked door despite not being closed and other customers sitting inside and refused to take our order
Quick service, clean environment (even on a very busy day), a great treat but a bit pricey for a regular visit. Staff is amazing and very helpful.
A&W is The Best Place to get a Burger
Loving thier breakfast
Quality of the burger quite good compare to the price
We just used the drive-through for a small snack, fries & root beer. Excellent fries with the great taste of root beer.
Broken up over this one. The food is usually good and the staff are friendly but on many occasions you will be asked to pull out of the drive through and wait in front of the store for your food. They have a smaller parking lot which makes this both inconvenient and frankly slightly dangerous due to passing vehicles...
gross to say the least
Good food better of the fast food giants.Rather good service and atmosphere.
Went though the drive thru to get a couple coffees and waited at the window for 5 minutes with no acknowledgement. We thought maybe they were closed. So we drove ahead and noticed they were open. So I went in. One guy ran around delivering food to tables while a girl stood there yapping to another lady. I stood inside for at least another 5 minutes at the cash waiting to order. No one acknowledged me. I started to walk out and the guy asked if no one had helped me yet. I said no, dont worry about it now though. Clearly only 1 person was earning their pay that day.
Good food for the price. The best root beer ever.
Great food usually pretty quick service. But today waiting for 2 buddy burgers almost 10 minutes should not take that long otherwise I suggest eating here their burgers are out of this world.
The caliber of the employees they are hiring these days is very low. Therefore the food quality suffers as well as the service and the atmosphere is terrible.I Have been going to A + W since the days of turning on your headlights for service. The atmosphere and the whole A and W experience has gone down the toilet in my opinion. You know what they say about opinions , everybody has one. a******.!!!!!!
Try there new frozen root beer Parking: Simcoe Ontario Food : 5/5 |
always the same good experience. love the onion rings!
For a fast food this is the place to be..the breakfast menu is great..burgers are real burgers
Had the worst onion rings ever
Food was cold and order was all wrong
The food came out quickly. The staff were kind. The restaurant was clean.
Very poorly trained staff with no leadership, I literally left here feeling like someone stole my money.
No one wanted to ask what my problem was I was ignored until I physically had to wave my hands around, for them to tell me their strawberry frozen lemonade doesn t taste like lemonade because the machine doesn t work, maybe say that to the customers buying that product.
If I go for a quick meal this is the place, always hot and tasty, employees are very courteous.
We come for a quick breakfast. The food was fresh and the staff was very friendly.
Great customer service! Very friendly and helpful. The food was FAST! They were BUSY! And the food was awesome! Seriously, fantastic team work! I instantly questioned why I havent been buying my breakfast and coffee here all along.
Great fast food at a fair price. Quick service.
This morning it s incredibly slow, went through drive thru and 3 vehicles asked to pull ahead and wait. Over 15 minutes. Nothing fast here.
I had a couple of buddy burgers and they were not good. I have had them at other A&Ws and they were excellent. Great service and friendly staff though.
Had the chicken n cheddar on a english muffin to try. I found that the chicken was on the smaller size and compared to McDs for value and pricing I would go to McD for the chicken breakfast sandwich
Fantastic breakfast!!
The staff are terrible ... I tried to order breakfast, they couldnt make hash brown and asked for substitute. Asked fries or onion rings and they charge me 4$ more..gave me wrong drink on top of that.. Garbage A&W. Would never come back here.
Never again i waited 45 mins for breakfast they forgot our order nevvvvvvvvvvvvvvveeeeeeeerrrrrr again.they didnt even care.DONT COME TO THIS PLACE
I like this location although it doesnt have the most welcoming lobby to sit and enjoy your dinner. It just seems very uninviting. The food was good... the sweet potatoes fries do need some help though as twice now Ive gotten them and they were under cooked. But the burgers were delicious and I really loved the BLT Cruncher. Root beer was delicious as always!!!
Vegetarian options: Beyond meat burger is the best veggie burger Food
Me personally consider this a higher end fast food lol, when i want spend a little more and have onion rings this the place. And of course have the best root beer.
Took a long time to get it ordered, then the order was incorrect. Took more time to fix it. Fries were not great. My wife ordered an uncle burger, but they said there werent any, then the next order was for an uncle burger and they just filled it? Wont be back to Simcoe again.
I always choose A&W over others fast food s chains because of their veggie burgers, they are always good and tasty. Vegetarian options: Beyond meat burger is outstanding
The one server here just walked out to go have a smoke at her car half way through taking my order and left me standing there at the counter. Strange, poor service
Popped into the drive through at a time of day where you would expect it not to be busy. Food was quick to the window. No errors on the order, BUT I have to say I was disappointed with the quality of the food. The Mozzarella burger meat wasn t even hot enough for the cheese to melt on the Pattie. It was across both burgers ordered. I can expect that food might slightly get cold between picking up and driving a couple of minute before eating it, but I can accept cold from the get go. EDIT: thought I d give them another try to see if it was a one off experience, but sad to report that the food again was cold and by far sub standard. I have visited many A&W locations and this has got to be by far the worst quality of food I have experienced.
Customer service wasnt pleasant with her greetings she looked moody like she didnt care.
Just a standard fast food restaurant.
Takes forever!!!! Like why does it take so darn long for mediocre burgs
Burgers were great! Tried the new Double Double, with fries and onion rings. No salt on fries nor was any to be found inside restaurant. Fries were cold and tasted stale. Onion rings were also cold. Coffee was bitter and tasted like it had been on burner for a few hours. Just not up to A & W standards.
I went today for a burger in this location the staff was too rude with me there was slim thin guy working who served me he just finished his lunch and after that he didnt even wash his hands who walked staright away and severd me When i asked for a additional sauce on the side there was a girl who was not even listennig to me her attitude was very unprofessional
Tried the hot Nashville chicken sandwich and was very disappointed. The chicken was dry and the coating was hard. You see the ads and the sauce on the sandwich looks moist and juicy contrary to what i received. Definitely not worth the money paid. I have always been happy with the food i have received from A+W but the Hot Nashville Chicken Sandwich missed the mark. Service was excellent.
Usually really good service and food but today has to be the worst experience I have had at an A&w, I was told my burger was going to be ten minutes to make and it arrived cold and was missing cheese, furthermore the fries was undercooked and oversalted. I will not be returning to this location on the weekends anymore.
Always a great burger
They burnt the buns,and gave us sauce when we asked for no sauce, July 22nd
Server will bring food to your table if its not ready. Good service. Had breakfast there for first time in 2 years due to the Covid closures. Had the eggs, toast, and bacon.Really impressed! Love the table service when your order isnt ready right away
To be honest, I was there for a rootbeer...lol. fast service, staff very kind.
Service was good, food was good, but no napkins or condiments in takeout bag
Waited over 5 min to be acknowledged while the girls stood there and talked. An online order came in she walked over to the counter to get that but Im still not acknowledged. And she turned around and continued to talk to the other girl.
Love the mushroom burger
Typical A&W but lack of people, takes time with the orders. Maybe because its sunday? Clean floor and washroom. Kudos to those young people working ^^
Awesome veggie burger. Great service
Everything is always fresh and hot! Just a picky eater and had to bring burger in from drivethru but fixed right away. Great servers
If you want a good breakfast or lunch then this is a great place to come. The food is always perfect, sometimes the service can be a bit on the slow side but its usually worth the wait
One of the best fast food joints in town, great food, definitely recommend especially for breakfast Parking: Good amount of parking spaces to park and eat.
Wait staff was very efficient and kind
Root beer and a teenburger to go!!!!
I got exactly what I wanted
The quality of the food is great, Id go more often if it wasnt so expensive.
Tasty and friendly
Absolutely love the food here. Out is expensive soo the coupons really come in handy. The service is hot or miss, most times are good but occasionally i can have a bad experience with service. Overall a great place though.
Food is good but holy smokes just under $30 now for 2 burger combos .. yikes
Great burgers
always polite staff , hot and juicy food as always
Always Great
Always very good and amazing service
Great place.. Good food!!! Specially eating keto
Average... service could be faster
Thats supposed to be toast! Who ever buttered this and sent it out shouldnt be preparing food for customers!
Usually friendly and give the correct order, what more can you ask for from fast food?
The food was very cold and the pop was flat. The burgers were more pink then the pink panther and the fries were as frozen as an ice cream sandwich. The person taking my order was slow in the head, I had to repeat myself multiple times and in the end my burger had the wrong toppings.
I didn t go but yolo
The burgers were good, but the onion rings and services were terrible.. If you are looking for burn and not eatable onion rings thats the place to go !
Long line for breakfast
Only sent half my order through door dash .. called and wouldn t bring the rest of the order. One kids eating now, and the other isn t.
Drive thru is pretty quick and food is good.
Food is always hot and you never have to wait very long going through the drive thru
Great staff and clean place. Food was alright but the rootbeer was fantastic!
Nashville tastes good
Very quick service and clean place to stop and eat.
Favourite fast food especially root beer in a frosted glass
We likeA$W
Good good
Amazing food and the service was terrific.
best chicken sandwich
Always so delicious and the staff is friendly
Always good
Good food
Great food
Every once in a while everyone needs a Teenburger!
Love the sweet potato fries
Good food, but the teenburger was not as tasty as it was before. Less fries, which was good. Communication problems.
Yummy fries
Love the food but prices are too high without coupons. Service is good...in Simcoe great!