McDonald's in Sorel-Tracy

220 Rue Victoria, Sorel-Tracy, QC J3P 1Z5, Canada

★★★★☆
(1316 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
220 Rue Victoria, Sorel-Tracy, QC J3P 1Z5, Canada
Plus Code
2VRW+3R Sorel-Tracy, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Services

Service options
Outdoor seating Drive-through On-site services Takeaway Dine-in Delivery
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Breakfast Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.5
★★★★☆
1316 reviews

Most Mentioned

coffee (25) order (24) big mac (13) internet meme (11) employe (11) renovations (9) poutine (8) cleanliness (7) toilet (5) parking (5)
5 stars
412
4 stars
322
3 stars
281
2 stars
99
1 stars
202
★★★★
October 26, 2024

As a, Indian missed veg 🍔

★★★★★
August 18, 2024

Very well organized

May 28, 2022

No breakfast bagel, no hash brown. Employees looked defeated. I assume this place has horrible management.

★★
December 11, 2021

My drink was warm and had no ice and they forgot 2 orders of fries.

★★★
February 6, 2021

Forgot ustensils and straws in the order, but otherwise same exact consistency expected of a McDonalds.

★★★★★
September 20, 2019

I remember eating a Big Mac for the 1st time in Late-2018 and it tasted AMAZING!

★★★★
September 23, 2018

The kiosks didn't work and the food was above average for a McDonald's.

★★
September 21, 2018

Sometimes they get my order right. They are slow as slow can be

★★★★★
Local Guide
December 20, 2024

Very good place to purchase prepared meals. Different prices Delicious and affordable Vegetarian options: Very good meal salads Parking: 4-space parking in front and around Wheelchair accessibility: We will open the door for you

★★
December 19, 2024

Its always an endless wait, no speed of execution and poor management

★★★★
December 16, 2024

Monitor your orders often not what ordered!

★★★★
Local Guide
December 9, 2024

Its a McDonalds.

December 9, 2024

Worst McDonalds ever. Not able to put everything we ordered. 20 croquettes no sauce plus we pay for it on doordash. I could never go there

December 9, 2024

The slowest service I have ever seen for doordashe order processing (my opinion is for the night service), its not normal it leaves you waiting more than 15 min up to 30 min, if you ask someone to give you information, no one answers you. And if someone blames you they will tell you from afar that it wont be slow. I think they dont care about the dashers, unlike the McDonalds in the plaza there is really a big difference in order processing, speed .

Local Guide
December 9, 2024

The service is very poor

★★★★
Local Guide
December 9, 2024

1st comment (2022) Check your orders, there are always errors... 2nd comments (2024) it has improved, but still errors :( we dont give up gang

★★★★★
December 2, 2024

I really appreciated the service and the professionalism of the team in place, although we see that there are few staff, but we see their efforts in seeking customer satisfaction. Well done !

Local Guide
December 2, 2024

Truly pocket-friendly service

Local Guide
December 2, 2024

They say they close at 10 p.m., but it was 9:30 p.m. and the door was locked. Tim Hortons respects opening and closing hours at least. 30 minutes of waiting at the drive-thru and still no service! Second comment: I spent 20 minutes at the checkout without anyone coming to see me; and this, even saying that I am here!

November 23, 2024

When I was waiting for my order, a girl from the staff took a donut from the display at the front with her hands and started eating it in front of the customers. Also, just before, I saw him come out of the toilet without washing his hands. Lets say its not super professional in addition to being dirty

★★★★
Local Guide
November 23, 2024

Very clean, very fast, friendly staff

★★★
Local Guide
November 23, 2024

Always check your order before leaving

October 23, 2024

Very long before placing the order Dietary restrictions: Too far

★★★★
Local Guide
October 23, 2024

Dont wait too long at this McDonalds, its very rare

★★★★★
Local Guide
September 23, 2024

New employees quick drive-through service

★★★★★
Local Guide
September 23, 2024

Good as usual

★★
September 23, 2024

Not very clean inside

★★★★
Local Guide
September 23, 2024

GOOD

★★
September 23, 2024

There are always items missing from my orders when I always say its with each order that we make...

★★★★★
Local Guide
September 23, 2024

Fast service and clean local

★★★
Local Guide
September 23, 2024

Slow service, broken machines that dont print receipts, dirt everywhere. Pay attention

August 23, 2024

20 min for a threesome

Local Guide
August 23, 2024

Because in the evening you have to take your order at the car, I hate it????

★★★★★
Local Guide
August 23, 2024

Nothing to say

★★★
Local Guide
August 23, 2024

Large chains

★★
Local Guide
August 23, 2024

Forget the chicken in a chicken junior, you have to do it since the renovation of this McDonalds, the service is much slower.

★★★★
Local Guide
August 23, 2024

Error on my orders

Local Guide
July 23, 2024

I know, its McDonalds, but when you return a sandwich once in the same order and of course, I dont care about the staff, well thats what it is. Here is my very cold tit mcrêpe.

★★★★
July 23, 2024

GOOD

July 23, 2024

service... people dont speak French kitchen...always missing things...very well check the contents

Local Guide
July 23, 2024

Deafening noise in the kitchen

July 23, 2024

An Arab employee put a little fries in my bag even though I had taken a large fries and he wouldnt give me some back, that dirty Arab who speaks badly

June 23, 2024

When we arrived at the drive-thru we had to wait more than 10 minutes before getting a response, not even just a moment , I literally stopped my car because it was so long. Then its endless at the windows and the service is poor. The Mcfflury wasnt even brewing and we only waited 10 minutes for it. It was like that the few times we went.

June 23, 2024

Its long....

June 23, 2024

Very long to get a response at the drive-thru. I finally left after 25 minutes without ever having been served.

June 23, 2024

Minimum 20 minutes of waiting for a simple order, the employees have no rush, its ridiculous. The staff drives slowly, not strong for fast food.

★★★★★
June 23, 2024

Very good and very clean

★★
Local Guide
May 23, 2024

Coffee is really not good.

★★★★
Local Guide
May 23, 2024

Good and fast service

May 23, 2024

I had to throw away my BigMac because it had added too much salt and pepper.

★★★★★
Local Guide
April 23, 2024

That s really improved!

★★★★
Local Guide
April 23, 2024

If you dont know what to eat, its a good place to go, the food is good, the service is fast, many tables available to eat inside and a few outside. If you dont want to eat on site, drive-thru service is still available

★★★★★
Local Guide
April 23, 2024

I really like this McDonalds, for the staff who are always smiling, they see that they love their work, generous with their time, both in the drive-thru and in the dining room, the only problem is that There is no terminal yet in this McDonalds, but I continue to go anyway.

April 23, 2024

Always errors in my orders... Scandalous service sorry but perhaps we should start taking people who really want to work like this so you wont run out of manpower... Kid-friendliness: McDonalds has become a boring adult, even my future children will never know the childrens version of McDonalds...

★★★★★
March 23, 2024

Courteous service

March 23, 2024

Very long service

★★★★★
Local Guide
March 23, 2024

Super

March 23, 2024

Criss waited 40 minutes at the end of the week the young osti who dont know how to work decallise at home if you just do gnaiser gang of callis pti criss Badly behaved

March 23, 2024

The employees dont speak French very well. I order a chicken wrap and got a burger. The Mc Fleury isnt even brewed, there are a few Oreos on top and the rest is just ice cream. In short, I waited about 30 minutes to not get what I ordered...

★★★★★
Local Guide
February 23, 2024

Fast service. THANKS

January 23, 2024

Today I asked for two medium coffees and the girl told me that she couldnt get a medium glass. I then mention to him to make me a medium coffee in a large glass and he tells me that he cant so he will charge me for the large coffees. I am still in shock that McDonalds cannot serve me and take care of the coffee costs despite the lack of glass which is a lack of the restaurant that I can understand that this can happen, but he could have accepted my solution of putting medium coffee in large glasses

★★★★★
Local Guide
January 23, 2024

Great service from the team leader Louise

Local Guide
January 23, 2024

When I arrived to order, the order screens were out of order (all white) and no response on the intercom, I went to the window to order and explain the situation to them, she looked at me with a mean face. What are you stupid here? I explained to her 3 times that the screen wasnt working and people answered me, she continued to stare at me. I lost my patience and went to the Tim Hortons next door and as a result I missed the ferry and had to wait 1 hour for the next one. Ive been working with customers for over 10 years and I found this really disrespectful on his part...

★★★★★
Local Guide
January 23, 2024

Great Mc Donalds, call and maybe Ill deliver it to you.

December 23, 2023

Very very long waiting times at the counter Disservice #order 1191

★★
December 23, 2023

I arrive Ive been in front of the cash register for 5 minutes the girl looks at me she changes her mind makes another coffee she comes back makes another coffee without coming to see me leaves looks at me again and makes another coffee

★★★
Local Guide
December 23, 2023

Big Macs are more beautiful than before.

★★★
December 23, 2023

Too cold, they heat up more in winter it seems

★★★★★
December 23, 2023

1. G saw Keven Masson pro in the toilet, buttering the bathroom. He had to call a tow truck to help him get out of the toilet. It was my dream! 2. I was also able to see Patrick Turgeon ordering 8 Big Macs with his crooked teeth and baldness!

★★★★
Local Guide
December 23, 2023

Alright

★★★★★
December 23, 2023

I eat here

★★★
Local Guide
December 23, 2023

Not all bathroom doors lock.

★★★★
Local Guide
December 23, 2023

Its rare that when I ask for extra, that I get it, no matter what dish I ask for.

★★★★★
Local Guide
December 23, 2023

Worthy of McDonald s!

★★★★★
December 23, 2023

I stopped by around 11:56 a.m. February 23 and me and my father ordered 2 poutine 1 cheese burger as well as a coffee 2 cream 1 honey and a vanilla iced coffee Best McDonalds ever everything was perfect But you forgot the honey for me father in his cafe

★★★★★
Local Guide
December 23, 2023

Very good service

★★★
December 23, 2023

Nothing good about the service but thats my opinion

December 23, 2023

no meatballs in my big mac Ive never seen that, thats hard for you

Local Guide
December 23, 2023

Its closed for renovations

★★★★
Local Guide
December 23, 2023

Renovations that feel good, not enough tables in my opinion for FL dinner hour

December 23, 2023

Ridiculous wait, no one answers, 25 minutes to wait for a sandwich thrown in the bag, closing the restaurant would be a better idea

★★★
Local Guide
December 23, 2023

All clean new uncluttered decor. Overall pleasant

★★
December 23, 2023

I dont like the new decor, its boring to death, the designer should be depressed. No pleasure in eating there. Parking: Its good

★★★
December 23, 2023

Parking: Il fait le tour Food

December 23, 2023

Terrible dasher service since the new renovations.

December 23, 2023

Truly inconceivable! Being a long time customer, this morning I am really disappointed with the lack of muffins.

December 23, 2023

UNACCEPTABLE. The surge in the coffee-muffin combo filled me with immeasurable pain and ruined my day.

★★★★
Local Guide
December 23, 2023

All new decor and additional drive-thru ordering. Parking: Enough places available Kid-friendliness: High chairs available.

★★
Local Guide
December 23, 2023

On average 15 minutes each time I go there. The only time its fast is in the morning. Very disappointing. Especially when your kids say theyre hungry. Plus my quarter pounder bbq looks like this.... Double meatball with fish sauce ridiculous

★★★★
December 23, 2023

Drive-thru, there were a lot of people, the service was still quick.

★★
Local Guide
December 23, 2023

I found the service very long I find that it serves more in the drive-thru than the people inside 20 minutes to get my meal

December 23, 2023

ENDLESS waiting

★★
December 23, 2023

Every weekend we go to the drive-thru and start a BLT lunch and there is always something missing! Either there is no tomato or the slice of cheese and the mayonnaise are missing but the worst is when the Bacon is missing and its a bacon lettuce tomato BLT! 2 days in a row no Bacon! We pay to have something and the order is never correct! Whats the problem

December 23, 2023

1h45 wait for a poutine seriously made to help you

★★★★★
Local Guide
December 23, 2023

Still the same good taste. Good customer service.

★★★★★
December 23, 2023

Not too fast

Local Guide
December 23, 2023

Worst experience in a McDonalds! The gentleman before us had ordered and paid for a coffee in cash. However, there was no change to give him back his change. We had to wait 10 minutes before someone came to open the cash register next door to give him rolls of change. We FINALLY ordered a coffee and a coffee shake. It must have taken at least 10 minutes before we received our little order!!! NEVER AGAIN. Theres a Tim right next door... Ill find out for next time!

December 23, 2023

They are very very strong, be careful, they always end up catching you in one way or another, I checked everything this morning, finally they werent wrong!! Well no! no mayo in the chicken mcmuffin blt, very well done Thats why were going back there, its to try to outwit your infallible incompetence...

★★★
Local Guide
December 23, 2023

lousy drive-thru service not fast at all especially assuming you go faster to the drive-thru service to improve

December 23, 2023

The employees are not ready to work in the morning... even after 30 minutes after opening time they asked me to wait 20 minutes for the drive-thru... fortunately Tim is nearby

★★
Local Guide
December 23, 2023

It takes a long time to get our orders

December 23, 2023

I took a cheesecake with my points and they charged me???

★★★★★
Local Guide
December 23, 2023

Excellent

December 23, 2023

30min wait at the drive-thru.... Its not a good pace...Your yield your steps 5 cents

Local Guide
December 23, 2023

If you like cold fries and a fork in poutine sauce, you will be served!

December 23, 2023

I waited 40 minutes inside to get my order which is a mcdouble trio The service that everyone had a stupid area Really unpleasant

December 23, 2023

15 min to be served two coffees, not great service

Local Guide
December 23, 2023

Go elsewhere... Service not good. Crazy time... Itll be quicker to go to Montreal.

★★★★★
Local Guide
December 23, 2023

Impeccable service

★★★★★
Local Guide
December 23, 2023

Fast service

Local Guide
December 23, 2023

If youre stuck in the line up for 40 minutes after placing my order, there are limits!!!

December 23, 2023

We were on foot because we were in an equestrian competition and they never wanted to serve us really poorly.

December 23, 2023

2 hours to wait, when I was alone at the drive-thru

★★★★★
Local Guide
December 23, 2023

Everything is renovated summer 2023 Good, fast service... actually when I go on a trip Im always disappointed with other mecdos. Five star for sorel Parking: Even when its full, there is another large parking lot right next door so... no problemo Kid-friendliness: Colorful games room

★★
December 23, 2023

The employees are too young. On some occasions they serve the wrong order. Lack of toppings

★★★
Local Guide
December 23, 2023

Long wait at the drive-thru, I ordered with my app. Everything was fine for meals but no napkins in the bag.

★★★
Local Guide
December 23, 2023

Fast food ? 30 minutes on the weekend to buy a trio.

December 23, 2023

Spend more than 25 minutes at the drive-thru, order still not taken I liked seeing such a slow drive

★★★★
Local Guide
December 23, 2023

Happy ice cream!!!

★★★
December 23, 2023

To the District Manager, wait 50 minutes to receive his order, I wonder if this is part of McDonalds standards? You have a diamond in your hands, its called: Ghizlane K., I hope you take care of it and train the workforce accordingly. You have the resources required to deliver a better customer experience. I understand the current reality of the labor shortage, however, when it is a question of training, I know that you can do better. Last point, a real Manager should set an example, without having all the elements and judging what I dont know, I have difficulty understanding why he/she hasnt returned. e to support new employees. Good reflection!

★★★★★
Local Guide
December 23, 2023

Very nice McDonalds since the renovations its been a while, Ive been elsewhere and I assure you that its not clean like here even the kitchen either because we saw it, for those who are going to the checkout phew its not clean like here its not clean fries on the floor its greasy I assure you that it didnt impress me Sorel I congratulate you because the others should have more organization on the cleanliness side or hide the kitchen side which we also see having cashiers with a smile. Congratulations Sorel-tracy!

★★★
Local Guide
December 23, 2023

Lots of errors when ordering

December 23, 2023

There were ants in my burger

★★★★★
December 23, 2023

A good Big Mac always appreciated

Local Guide
December 23, 2023

Poor service always wrong on the order orders a poutine and receives a weak chicken junior

★★★
Local Guide
December 23, 2023

MCDO is MCDO service error and eats everything wrong 2 times out of 3 but we are addicted

★★★★
Local Guide
December 23, 2022

Like all other restaurants its quick and fast