McDonald's in Sorel-Tracy

Very good place to purchase prepared meals. Different prices Delicious and affordable Vegetarian options: Very good meal salads Parking: 4-space parking in front and around Wheelchair accessibility: We will open the door for you

Its always an endless wait, no speed of execution and poor management

Monitor your orders often not what ordered!

Its a McDonalds.

Worst McDonalds ever. Not able to put everything we ordered. 20 croquettes no sauce plus we pay for it on doordash. I could never go there

The slowest service I have ever seen for doordashe order processing (my opinion is for the night service), its not normal it leaves you waiting more than 15 min up to 30 min, if you ask someone to give you information, no one answers you. And if someone blames you they will tell you from afar that it wont be slow. I think they dont care about the dashers, unlike the McDonalds in the plaza there is really a big difference in order processing, speed .

The service is very poor

1st comment (2022) Check your orders, there are always errors... 2nd comments (2024) it has improved, but still errors :( we dont give up gang

I really appreciated the service and the professionalism of the team in place, although we see that there are few staff, but we see their efforts in seeking customer satisfaction. Well done !

Truly pocket-friendly service

They say they close at 10 p.m., but it was 9:30 p.m. and the door was locked. Tim Hortons respects opening and closing hours at least. 30 minutes of waiting at the drive-thru and still no service! Second comment: I spent 20 minutes at the checkout without anyone coming to see me; and this, even saying that I am here!

When I was waiting for my order, a girl from the staff took a donut from the display at the front with her hands and started eating it in front of the customers. Also, just before, I saw him come out of the toilet without washing his hands. Lets say its not super professional in addition to being dirty

Very clean, very fast, friendly staff

Always check your order before leaving

Very long before placing the order Dietary restrictions: Too far

Dont wait too long at this McDonalds, its very rare

New employees quick drive-through service

Good as usual

Not very clean inside

GOOD

There are always items missing from my orders when I always say its with each order that we make...

Fast service and clean local

Slow service, broken machines that dont print receipts, dirt everywhere. Pay attention

20 min for a threesome

Because in the evening you have to take your order at the car, I hate it????

Nothing to say

Large chains

Forget the chicken in a chicken junior, you have to do it since the renovation of this McDonalds, the service is much slower.

Error on my orders

I know, its McDonalds, but when you return a sandwich once in the same order and of course, I dont care about the staff, well thats what it is. Here is my very cold tit mcrêpe.

GOOD

service... people dont speak French kitchen...always missing things...very well check the contents

Deafening noise in the kitchen

An Arab employee put a little fries in my bag even though I had taken a large fries and he wouldnt give me some back, that dirty Arab who speaks badly

When we arrived at the drive-thru we had to wait more than 10 minutes before getting a response, not even just a moment , I literally stopped my car because it was so long. Then its endless at the windows and the service is poor. The Mcfflury wasnt even brewing and we only waited 10 minutes for it. It was like that the few times we went.

Its long....

Very long to get a response at the drive-thru. I finally left after 25 minutes without ever having been served.

Minimum 20 minutes of waiting for a simple order, the employees have no rush, its ridiculous. The staff drives slowly, not strong for fast food.

Very good and very clean

Coffee is really not good.

Good and fast service

I had to throw away my BigMac because it had added too much salt and pepper.

That s really improved!

If you dont know what to eat, its a good place to go, the food is good, the service is fast, many tables available to eat inside and a few outside. If you dont want to eat on site, drive-thru service is still available

I really like this McDonalds, for the staff who are always smiling, they see that they love their work, generous with their time, both in the drive-thru and in the dining room, the only problem is that There is no terminal yet in this McDonalds, but I continue to go anyway.

Always errors in my orders... Scandalous service sorry but perhaps we should start taking people who really want to work like this so you wont run out of manpower... Kid-friendliness: McDonalds has become a boring adult, even my future children will never know the childrens version of McDonalds...

Courteous service

Very long service

Super

Criss waited 40 minutes at the end of the week the young osti who dont know how to work decallise at home if you just do gnaiser gang of callis pti criss Badly behaved

The employees dont speak French very well. I order a chicken wrap and got a burger. The Mc Fleury isnt even brewed, there are a few Oreos on top and the rest is just ice cream. In short, I waited about 30 minutes to not get what I ordered...

Fast service. THANKS

Today I asked for two medium coffees and the girl told me that she couldnt get a medium glass. I then mention to him to make me a medium coffee in a large glass and he tells me that he cant so he will charge me for the large coffees. I am still in shock that McDonalds cannot serve me and take care of the coffee costs despite the lack of glass which is a lack of the restaurant that I can understand that this can happen, but he could have accepted my solution of putting medium coffee in large glasses

Great service from the team leader Louise

When I arrived to order, the order screens were out of order (all white) and no response on the intercom, I went to the window to order and explain the situation to them, she looked at me with a mean face. What are you stupid here? I explained to her 3 times that the screen wasnt working and people answered me, she continued to stare at me. I lost my patience and went to the Tim Hortons next door and as a result I missed the ferry and had to wait 1 hour for the next one. Ive been working with customers for over 10 years and I found this really disrespectful on his part...

Great Mc Donalds, call and maybe Ill deliver it to you.

Very very long waiting times at the counter Disservice #order 1191

I arrive Ive been in front of the cash register for 5 minutes the girl looks at me she changes her mind makes another coffee she comes back makes another coffee without coming to see me leaves looks at me again and makes another coffee

Big Macs are more beautiful than before.

Too cold, they heat up more in winter it seems

1. G saw Keven Masson pro in the toilet, buttering the bathroom. He had to call a tow truck to help him get out of the toilet. It was my dream! 2. I was also able to see Patrick Turgeon ordering 8 Big Macs with his crooked teeth and baldness!

Alright

I eat here

Not all bathroom doors lock.

Its rare that when I ask for extra, that I get it, no matter what dish I ask for.

Worthy of McDonald s!

I stopped by around 11:56 a.m. February 23 and me and my father ordered 2 poutine 1 cheese burger as well as a coffee 2 cream 1 honey and a vanilla iced coffee Best McDonalds ever everything was perfect But you forgot the honey for me father in his cafe

Very good service

Nothing good about the service but thats my opinion

no meatballs in my big mac Ive never seen that, thats hard for you

Its closed for renovations

Renovations that feel good, not enough tables in my opinion for FL dinner hour

Ridiculous wait, no one answers, 25 minutes to wait for a sandwich thrown in the bag, closing the restaurant would be a better idea

All clean new uncluttered decor. Overall pleasant

I dont like the new decor, its boring to death, the designer should be depressed. No pleasure in eating there. Parking: Its good

Parking: Il fait le tour Food

Terrible dasher service since the new renovations.

Truly inconceivable! Being a long time customer, this morning I am really disappointed with the lack of muffins.

UNACCEPTABLE. The surge in the coffee-muffin combo filled me with immeasurable pain and ruined my day.

All new decor and additional drive-thru ordering. Parking: Enough places available Kid-friendliness: High chairs available.

On average 15 minutes each time I go there. The only time its fast is in the morning. Very disappointing. Especially when your kids say theyre hungry. Plus my quarter pounder bbq looks like this.... Double meatball with fish sauce ridiculous

Drive-thru, there were a lot of people, the service was still quick.

I found the service very long I find that it serves more in the drive-thru than the people inside 20 minutes to get my meal

ENDLESS waiting

Every weekend we go to the drive-thru and start a BLT lunch and there is always something missing! Either there is no tomato or the slice of cheese and the mayonnaise are missing but the worst is when the Bacon is missing and its a bacon lettuce tomato BLT! 2 days in a row no Bacon! We pay to have something and the order is never correct! Whats the problem

1h45 wait for a poutine seriously made to help you

Still the same good taste. Good customer service.

Not too fast

Worst experience in a McDonalds! The gentleman before us had ordered and paid for a coffee in cash. However, there was no change to give him back his change. We had to wait 10 minutes before someone came to open the cash register next door to give him rolls of change. We FINALLY ordered a coffee and a coffee shake. It must have taken at least 10 minutes before we received our little order!!! NEVER AGAIN. Theres a Tim right next door... Ill find out for next time!

They are very very strong, be careful, they always end up catching you in one way or another, I checked everything this morning, finally they werent wrong!! Well no! no mayo in the chicken mcmuffin blt, very well done Thats why were going back there, its to try to outwit your infallible incompetence...

lousy drive-thru service not fast at all especially assuming you go faster to the drive-thru service to improve

The employees are not ready to work in the morning... even after 30 minutes after opening time they asked me to wait 20 minutes for the drive-thru... fortunately Tim is nearby

It takes a long time to get our orders

I took a cheesecake with my points and they charged me???

Excellent

30min wait at the drive-thru.... Its not a good pace...Your yield your steps 5 cents

If you like cold fries and a fork in poutine sauce, you will be served!

I waited 40 minutes inside to get my order which is a mcdouble trio The service that everyone had a stupid area Really unpleasant

15 min to be served two coffees, not great service

Go elsewhere... Service not good. Crazy time... Itll be quicker to go to Montreal.

Impeccable service

Fast service

If youre stuck in the line up for 40 minutes after placing my order, there are limits!!!

We were on foot because we were in an equestrian competition and they never wanted to serve us really poorly.

2 hours to wait, when I was alone at the drive-thru

Everything is renovated summer 2023 Good, fast service... actually when I go on a trip Im always disappointed with other mecdos. Five star for sorel Parking: Even when its full, there is another large parking lot right next door so... no problemo Kid-friendliness: Colorful games room

The employees are too young. On some occasions they serve the wrong order. Lack of toppings

Long wait at the drive-thru, I ordered with my app. Everything was fine for meals but no napkins in the bag.

Fast food ? 30 minutes on the weekend to buy a trio.

Spend more than 25 minutes at the drive-thru, order still not taken I liked seeing such a slow drive

Happy ice cream!!!

To the District Manager, wait 50 minutes to receive his order, I wonder if this is part of McDonalds standards? You have a diamond in your hands, its called: Ghizlane K., I hope you take care of it and train the workforce accordingly. You have the resources required to deliver a better customer experience. I understand the current reality of the labor shortage, however, when it is a question of training, I know that you can do better. Last point, a real Manager should set an example, without having all the elements and judging what I dont know, I have difficulty understanding why he/she hasnt returned. e to support new employees. Good reflection!

Very nice McDonalds since the renovations its been a while, Ive been elsewhere and I assure you that its not clean like here even the kitchen either because we saw it, for those who are going to the checkout phew its not clean like here its not clean fries on the floor its greasy I assure you that it didnt impress me Sorel I congratulate you because the others should have more organization on the cleanliness side or hide the kitchen side which we also see having cashiers with a smile. Congratulations Sorel-tracy!

Lots of errors when ordering

There were ants in my burger

A good Big Mac always appreciated

Poor service always wrong on the order orders a poutine and receives a weak chicken junior

MCDO is MCDO service error and eats everything wrong 2 times out of 3 but we are addicted

Like all other restaurants its quick and fast