PFK in Sorel-Tracy

I was surprised very nice restaurant good service and very good chicken I will go back

Drive-thru service a little long but very courteous.

Safe value in terms of fast food and impeccable cleanliness

It has become the best PFK in Montérégie since the renovations. The chicken is excellent, the breading full of flavor and never burned or overcooked. I go there on Thursday evening every week. Went back to try it, its worth it to change your mind!

Excellent service, fast, delicious, perfect cooking!

Disappointed that there is no more salad in the meals with pieces

Always good, but health regrets every time!

Great service! On the other hand, lack of crispiness to the breading, very salty fries and too thick sauce. Plus, its very expensive.

The best pfk, its been a long time since I had good chicken like this!

An hour wait at the drive-thru! There were two cars...an hour wait!!! I will never set foot there again.

If you are hungry go elsewhere for a very long time to get chicken it is no longer a fast food place there

Very good but the prices have increased since I went there.

Impossible to get slower service at the drive-thru. Over 40 minutes for an order for two. Poor friendly person who has to deal with complaints in the window.

Thanks for the big change, fast service! Delicious meal!

Seriously the worst pfk I have eaten...

Slow service, no napkins.

As usual, there was a lack of staff, but the two people who worked there provided excellent service.

The drive-thru sucks. Much too long. The staff sleeps on solid gas.

Who runs this restaurant???? Saturday 5:00 p.m. and there is no more chicken? Must wait 15 minutes to get some. There were about 12 customers waiting for our order. It took 1 hour to receive my order!!!! Inconceivable. Im surprised no customer has canceled their order. This restaurant seriously lacks planning.

Il est écrit que le restaurant ouvre a 10h30, pourtant quand on arrive vers 11h20, les portes sont toutes barrées, le service à lauto ne marche pas et quand nous appelons sur la ligne téléphonique pour avoir des renseignements, on nous raccroche au nez. Vraiment déçues de ce service et de ce déplacement que nous avons fait qui était inutile.

You pay for a trio (meal, drink, etc.) but dont have half the stock in your order and then dont want to refund or replace the missing stock... I left empty-handed, telling him to go get it drinks with my paid meal that I have never had! .... gang of thieves

Its been 3 times that Ive been there that Ive ordered a combo of 3 pieces of tender fillet and each time Ive been given bone-in chicken.

Alright! Thank you to the team for the impeccable service!

Everything was good but less tasty than other KFC Ive been to. The food was lukewarm, not crispy, very disappointing. Acceptable service but nothing more. I probably wont go back there.

Luckily the food is good because the staff has no common sense!! Im in the waiting line right now m, Restaurant empty and only 1 other car at the drive-thru, already 15 minutes of waiting. I come several times and 3/4 of the times its a 10-15 minute wait for 2x Wraps. !! The lady who serves me urges us at the drive-thru to take our order quickly and at the counter constantly complains about her personal life and her work. I believe that today will be my last visit to Pu capable of this more than ordinary service.

Outstanding service, committed young people who bend over backwards to serve us, despite their working conditions, well done!

Quite expensive, plus he had more salad

I ordered 2 chicken popcorn poutine, after paying and waiting 15 minutes he told me that there were no more fries for the poutine and they couldnt reimburse me so I left with chicken popcorn

I got a pfk gift card for the holidays. I got there and the person told me that in Sorel the gift cards dont work? When its marked in all the pfk pizza Hut and Taco Bel I think the manager is too cheap and is trying to move quickly

Today, January 18, I arrive with my boyfriend to get some PFK, but, surprisingly the restaurant is closed. However, I checked carefully before leaving the house... They are not short of chickens but of staff.... What a pity.

I like the boneless box

Firstly, even the floor is greasy... Secondly the worst management in Montérégie! One Sunday at 4:45 p.m. the locker told me: DSL sir ONS has more chicken!! I tell him: it s a joke I guess! But no... they close at 6 p.m. and they dont make chicken anymore today.. Special for a fried chicken restaurant! To avoid.

The cleaning of the room leaves something to be desired, between the disgusting dispenser and the floor where in one place there was a popcorn chicken left, if I see it I imagine that the employees do too and that they could at least clean it up especially since during the day there were very few people there and instead of twiddling their thumbs they could have taken the time to clean.

It is closed, it is only orders from the airport and it takes about 30 minutes

Efficient staff, positive atmosphere Kid-friendliness: Yes only to eat

Big zero this restaurant. They dont want to take the cash......... at 7 p.m., they dont have any more chicken....... always the same excuse.

Youre not serious,,,special Tuesday at $2.99!!!!!! I was expecting at least the addition of a small fries! And whats more, you buy <mini> chickens for these promotions??????? Very, very disappointed, it is not with this type of promotion that you will regain your customers. Im not criticizing the employees, they only do what they are told to do.

Good

Service ok, lack of choice, menu never complete. Otherwise good food!

The opening hours are not those which appear on the website nor those which appear at the entrance to the restaurant. The opening time says it is 10:30 a.m. but it is 11:10 a.m. and it is not open. The information is not true.

When the guys in the kitchen and the girl at the counter complain 2 min That its error on top of error Major lack of coordination The atmosphere is really unpleasant Overcooked chicken 50 min for a favorite barrel to wait to hear them complain and see other customers unhappy with the error In 1 week I come twice and there will not be a third I strongly advise against this pfk as long as they do not improve their service, their atmosphere and their coordination....

I went there 4 times in the month, and the 4 times I left without taking anything because there was never anything. The first time I was told there was no more chicken. Second time more chicken burger. The third time he didnt make this menu today and the 4th time no cheese and no bacon. Conclusion, a restaurant that should close if it never has anything to offer on its menu!!!

Opening hours that leave something to be desired and low quantity of food for the price paid.

The food was good Parking: These are easy to park

The service was very very ordinary and above all very long, we will again blame the lack of staff.......Long live Sorel!!!!!

The cashier who was present Friday evening was very nice, despite the obvious lack of staff.

1 hour to have a meal.

The employees are very nice and the food is good

Unable to pay by card. Drive-thru service that takes forever and the microphones dont work. VERY poorly organized.

The woman at the drive-thru and checkout was rude, didnt know the menu, was obstinate with my partner. We left with nothing. Extremely unpleasant experience and we hope the staff changes eventually. Beautiful renovations, but staff who dont make you want to come back...

The staff gives me the pot of dripping sauce and even wipes his fingers. No sense in your staff saying loud and clear that they dont care about the orders. Disaster!

Very disappointed very fatty chicken because reheat and small piece I do not recommend it to anyone and much too expensive

Very ordinary service, the meals for takeaway are very poorly placed in the bags so much so that the sauce was so bad in the bag and the salad (cold) with the meal (hot)!

Quite disappointed with cold and burning meats

You forgot my fries in my order

No service wait 30 mins hell

Yesssss real good chicken

Uncooked chicken

Its been a long time since Ive been to a KFC and Im pleasantly surprised. The food was good and freshly prepared. Poor clerk who was alone to do everything and despite that, we were served quickly. Hat

Very clean and very good service well done young people for working weekends thank you

Fast service though and friendly staff

Half cooked chicken poor service

Poutine popcorn ummmm

I loved the quality of the food, it was super good and the employees were very nice.

Very good service with a smile

Brown and dry cooking.

Very fast drive-thru service

A good throwback to the 70s when you come in and a heartfelt reassurance when you leave.

Ayoye.....when arriving, the manager persists with the customer before me. She continues her story out loud with her colleagues after its settled! It s 5 p.m. I order. No boneless chicken...anything boneless is not available! Several items are being eliminated from the menu. I order. We fry everything and 5 employees go on break!!! We are alone in the restaurant...except perhaps the employee who is making noise I dont know where! The other 5 smoke, vape, have fun sitting in front of the restaurant...we are always alone inside for about 10 minutes! They come back, none wash their hands, and all return to their tasks... the cooks handle the food without having washed their hands!!! It s important that MAPAQ doesn t come for a visit at that time. I understand the lack of manpower, but not the lack of hygiene, respect for customers, professionalism...I have trouble with that!

Not to go. I wonder what is harder between the interior of the PFK or the employees fortunately for the restaurant JP knows all the positions to be filled.

I wrote this review 6 months ago, but it had disappeared. The employee who served me is not entirely friendly, but is very fast and efficient (more importantly). Chicken: Excellent. The sauce: Excellent. Cleanliness: No problem Speed: Very fast. A Wow! I dont really understand the other Google reviews from some negative people. Maybe they have improved since then... If like me you are not vaccinated, you will have to eat in your tank. Here government decrees are more important than customers. But at least Theyre sorry. They have no choice. I dont blame them 100% for that. Many other companies are afraid of threats of arbitrary fines propagated by the government through the media. Only some stand up to offer real service to citizens. Even if in the middle of winter I had to eat in my tank (new normal) I am satisfied.

Correct but to improve

Very disappointed.... employee a big zero

I had ordered a certain amount of food and I didnt receive 3/4 of it. Otherwise it was excellent but I would have liked to have my popcorn chickens and my three other missing items!

The service is not that bad even if the employees seem discouraged. The floor is glued throughout the restaurant and leaves much to be desired, a good cleaning is required.

On the site, it says delivery and there is none

The staff, especially the cook, dont talk to the staff

Delicious as always thank you, very courteous service :)

Vintage decor!!!

The service is pleasant. On the other hand, there is often a lack of products. Also, schedules are not always respected.

Nothing to say, its PFK

Worst restaurant ever really its incredible... eat anywhere else unless youve lost a bet...

Still as good, there was a rough patch but for over a year it has come back to the good old Kentucky taste!

Order on doordash for two plant-based Burger trio. Order modified by their restaurant without notifying us. It was two mr chicken croque burgers without a trio. I had to return the delivery man with his stock. Edit: After 3 months of time and messages, no refund yet. I paid $16 and the bill was returned $12 after their manual adjustment. My still charged $16. Be careful not to be defrauded.

Cold and undercooked fatty chicken

The recipe is much saltier than before

Worst pfk in Quebec

Staff good...but the chicken lacked cooking, sorry

Cold fries, cold chicken. The only thing at the right temperature was the salad, which is no longer included in the price of a 3 piece or 2 piece. And we ate in the parking lot, so right out of the restaurant.

2 young people with no experience worst $15 spent in my life for a chicken burger

Warm food

Good as a restaurant

The staff is better and the food has improved it tastes like before

staff is unprofessional

Young man who served me was really rude to his employees.

I adore

Its pfk, once a year to remind you.

Once from time to time.

Excellent service and very good chicken...

Chickens undercooked and greasy. The clerk does not listen to the customer. I strongly advise against this place.

Cold Poutine sauce not edible

Their staff has clearly improved, the assistant even showed me how to get coupons online, which is practical because we never receive any. The food is good and the service was very good.

Delicious but lacking in service.

Excellent service and wonderful chicken, but sometimes too salty.

Yesterday I went to eat in the restaurant. The service much better than last time. At first I told myself that I would give them one last chance and if the food and service were bad I would never have come back. On the other hand, I was surprised by the good service and my box of 4 pieces, wow! The crispy chicken was even very crispy, it didnt burn and in addition the fries were crispy and hot. The only problem was that the guy in the back ordering was speaking loudly. I dont mean that to mean its bad but at least he made sure the quality of the chicken was perfect. He knows how to lead his team. Until next time

Not as good as before

Overcooked chicken $40. in the trash.

I ordered a 4 piece chicken really well cooked 1 breast a thigh and two drumsticks. juicy and very crispy

Good friendly personal service

Here is my order of boneless box combo I strongly advise against taking this choice, no coleslaw, or even sauce, with very little chicken inside. Very bad service

Super nice little team, very dynamic, they were very well served, my meal was a real treat I really loved my experience at this Kentucky fried chicken in Sorel, enjoy your meal to all of you...

Poor service

Too expensive

Too big Too hot

La personne qui cest occupe de moi par téléphone au comptoir de commande de livraison pour auto était très concianceux car dans le restaurant je pense qui manquaient une au deux personnes pour faire le service en dedans du restaurant mais nous avons été servi très rapidement et en même temps ils occupe le téléphone pour les autres clients qui viennent chercher leur commande

Food ok but pretty ordinary service thank you! the guy sure didnt want to work. impatient and 0 tack

I just came out with my food in the middle of Dinner Rush, and I tip my hat to the whole team. The lone guy at the counter was running around, a real pro. He took care of the drive-thru, the counter and Doordash orders too... A real machine. In the kitchen the hot dishes came out one after the other, without errors. Communication was good and operations were smooth and efficient. Dont give up on the gang, youre a big deal.

Good service too bad the chicken pieces have shrunk

Disappointed, I went there on February 8 at 5:30 p.m. door closed sign in the door re: no more chicken (written stinks of chicken) I saw people inside an employee should have come to answer us and offer us fries and the salad but no, they preferred to pretend not to see us and I believe that a barred door is not a way to go back and let us in and explain it to us in person would have been preferable, I would have said to myself that these are things which can happen instead I left very unhappy, an experience not to be repeated.

The chicken was very fatty and very salty and they were the last to eat it due to the chicken shortage in the KFC

Very poor management

I like the pfk, but except the sorel one because the chicken breading is not cooked enough!

Deguelas served not young looking save not counted full oil chicken no stars

Everything was super good except for the person taking the orders, who I think is a little too stressed for customer service

Good in San finger licking

hamburger which is pitiful, crushed bread and hard and dry chicken... Chicken wings and raw fried chicken, this afternoon again.. its been a year since I last came, not ready to go back

I waited almost 1.30 hours received my order extremely fatty chicken almost no breading its dripping I called no manager the employee told me that its only young people who have no experience and do their best I can understand but the customer who paid I would have returned but I had to cross when I checked my order disgusting I threw away my purchase really disappointed finished piur me pfk

31 mai 2020, nous sommes vraiment très déçu aujourdhui, morceaux de poulets avec plein de gras à l intérieur, la panure à changé, vraiment dégueulasse, morceaux plus petits, M. PFK, ne serait pas fière de ce que vous servé aux clients présentement, en plus que la salade de choux est pas aussi bonne, vraiment déçu, dernière fois chez vous !!!! Chez IGA cest meilleur

Just dont go there, gang. I waited 1 hour 40 minutes for my order. They charged me for popcorn chicken even though they had more in stock so its a steal. To top it all off they forgot a macaroni salad. Worst fast food experience ever.

The drive-through service is excessively long, I waited 1 hour 15 minutes for my order

Forgetting to put the sauce in an order should never happen....

I went to PFK Sorel-Tracy to order the special from the poster which is installed at the entrance 2 meals for $9.95 and it was never available in Sorel-Tracy. However, the special was well displayed in front of Pfk Sorel-Tracy. Why is the special somewhere else and not in Sorel-Tracy?

Disgusting one from Sorel

Bad service, the employees are, lets say, out of place, they just dont want to be there, there were no more chicken fillets and she didnt want to cook any more, so she told me you can choose something else sir.

Never seen that in my life this time no more bread for the sandwiches we see everything at this pfk

It was a commission for my mother

Always good

Totally useless, extremely poor service, cold food and downright shameless staff with no interpersonal skills. I even heard the skinny, titty cashier at the drive-thru sigh while I was ordering, he should just close this place, the staff often changes for nothing.

Very good service despite the instructions

Fast no bag and good

No flavor and portion can be generous! Very poor service

Very bad service

worst pfk in my degelasse service, cold fries, not fast service, the staff is not able to place an order without making less than two mistakes, do not order there.