Mary Brown's Chicken in Spruce Grove

Good chicken

Small chicken filet, rotten soggy lettuce Stale buns Extremely pricey Quality is dogshit Save your money

I paid, waited, then was told they are out of the drink i asked for. With all the other 1 star reviews lately, this place does not care about the customer anymore.

Never Had Mary Browns before and I was surprised by how good it was. Crispy chicken without the grease like KFC. We will definitely have this again.

I love my Mary mondays chicken burger, always awesome!

A bunch better than KFC.

Sweet little spot. Always great chicken

Went to get a big mary... witch turned into not a big mary... smallest chicken iv ever seen for a chicken burger

Was a great meal

Have tried this location a few times over the years but steadily declining today was the last time I normally dont do bad reviews but here we go , thought by purchasing a meal at noon the chicken would be fresh , wrong, very dry, lack of any flavor ended up in the garbage if you want to compete in the fast food market your product needs to be alot better , unfortunately I wont be back but good luck to your business

We used to love this place as my husband is from Newfoundland. We loved that you could ask for dressing with poutine (not salad dressing, an herbed bread crumb mix) just like back home. Last time I was in my husband ordered a Tater Poutine for me with dressing. The cashier asked, So no cheese then? Mmmm no a poutine has cheese. We want cheese and dressing. So I get it. It s not curds. They never asked and I ve only ever had it there with curds but it was just a shredded cheddar /mozza type mix. And the taters were so big some of them were the quarter of a potato! Today I went in and ordered a Tater Poutine with dressing. I get home and it s fries and gravy and dressing. When I called, they said you get one option: cheese, cheese curds, OR dressing. But that s not a poutine!! Why wouldn t I just order a fries and gravy with dressing then? It s a $9 small container so what am I paying for if there s no cheese? Also my husband just informed me his K Crunch didn t have the default sauce on it. They added extra mayo to hide it or something. So we re both disappointed and don t think the price of MBs is worth it anymore. Not when you don t get when you pay for.

Ive tried 3 different times to use a gift card I was gifted and was told each time the machine is broken. I wont be back again.

Very tasty chicken

Have been to this location a number of times Tonight the best service ! And the best meal I have had since . Food

love the chicken but tried to order had to order online but didnt want to pay with my credit card so kfc i guess

I really like this place. Monday deal is really good too. Staff here really shines thus place. Even young staff working in the back does everything efficiently. They could use a bit more lighting as their location does not get much natural sunlights, but I always take out so it does not bother me at all. Kudos to the owner and staff!

I ordered off of skip the dishes but I should have called and ordered straight from MBs. I spent about 90 but would have paid 75. My order was right on time, portions were as expected and good value. Was still hot and crispy when I got it home a half hour away and my whole family was satisfied. Food

Alright, so my order total was approx $15. I got the new K crunch burger and a spicy mini Mary. 1) the spicy mini Mary portion is an ABSOLUTE JOKE, it s the smallest chicken burger cut in half, for $4. Didn t even have any lettuce or a pickle on it. Chicken was okay but barely warm, bun was stale and bland. Wouldn t ever recommend this to anyone. Don t waste your money. 2) the K crunch, extremely lacking on the Korean sauce for the chicken portion, was almost non existent. Spicy coleslaw was good but that was about it. The size of the burger in the ad vs reality is completely disappointing. For $9 you expect something far sized, this was not it. This will be the last time I return to this establishment. And moving forward will direct friends and family to go elsewhere so their money isn t wasted.

Tuesday is the best time to go for chicken

Great service

Not impressed with the big mary. Very little meat on the chicken. More bun than anything. Yuck!

The lady working was super friendly! The food was hot and delicious!!! Yummy!! Love this location!

Absolutely RUDE front worker, older white woman maybe in her 50s. Spoke to me like I didnt understand her and repeated herself the 2nd time very slowly like I did not understand what she said the first time. Just very rude. The younger people that work there are much more nicer and friendly. Not sure why they want a courier to show up at the time they say show up only to not have the food ready for me. No we cannot deliver first order and come back for the 2nd one I show up on time and you should have it ready. It cost the restaurant money if Im sitting there for 15 plus minutes past the designated pick up time. Dont get rude with me for showing up when Im told to.

Used to give this place high stars but they have since gotten rid of every decent item on their menu. There is now officially no reason to go here. Whoever is in charge of menu decisions needs to be fired.

My family and I absolutely love this Mary Browns. The food is always delicious and the staff is always friendly and welcoming. I want to give a big shout out to the young man working last night around 4:30. What an absolute amazing young man, extremely polite and respectful and so very helpful. Kudos to your mom & dad for raising such a wonderful young man. We need more young people like you in the world. Thank you so much for your kindness!

Everything was as to be expected. Not a fancy place, but chicken and tators were great.

Best little place you can have to have a private meal with the family!

Was very impressed with the friendliness of the staff.

Been calling for take out from this place for years Today I call and leave a 82$ order for take out as I have guests coming for the Super Bowl 2 younger teenagers working boy & girl Tells me 25-30 min We show up to be told that we had be pay for the order before they can make it yet she didn t bother saying that over the phone or offering payment over the phone ! So our order wasn t ready at all and she tells us we are a little busy so not sure on wait times! Where do you find staff that lacks so much common sense ? One way to have your business go down hill

Staff is very friendly and the chicken is good!

Very nice folks who operate this place! And of course, Mary Browns is delicious!

The chicken and taters were tender and very fresh!

Great place and the chicken is awesome

Everything is good Craving satisfy, and the food so yummy Service friendly the one i concern the don t accept tips my question why? Most of the food service , industry they accept small amount of tips. Small or big Food : 5/5

Excellent!

Always Great.

Customer service was lacking. Understaffed, food took a while to get ready. Young kid at counter was not very enthusiastic, was very rude to a customer regarding a mistake in ordering.

Lady at the counter was very friendly and food is great as always. However, someone in the back kitchen sounded deathly ill, coughing and sneezing up a storm (it didnt sound like they were covering their mouth). Maybe they shouldnt have staff in the back very sick where food is being prepared?

Contacted via email as requested. Tired of waiting 3 days for a response. I will NOT be taking down my review Dont order here unless you are willing to wait an unreasonable amount of time. Still waiting, said 8 minutes, 4 skip orders were filled, even though they came in after us, 3 customers served before we got our meal, so waiting. NOT IMPRESSED 38 minutes. This was my first time getting food here, never ever again

The kid working tonight deserves a raise. Holding down the fort efficiently and professionally.

Always treated great here, food has always been wonderful. I always make sure to stop here when heading home from Edmonton.

Kinda expensive, long wait, and the chicken made me and my friends sick. Not the best.

Very helpful and friendly staff

Placed an order, paid for it then to be told they have no dressing, refunded all my money and checked it in again, paid them again, dont have medium colslaw only large, Asked if I wanted mac and cheese!!! Cant give me the large unless I pay extra!!!! Okay then open a large and put it in a medium. Kid in the back gets pissed and slaming my food on the counter with a stare of anger!!! I told him that his boss is not going to be happy with his attitude. Two times at this place and both painful experience. My last visit to this place.

I loooooove Mary browns chicken. We got baseball box and the taters were nice and salty and so nomnom. The chicken was so good too I love you Mary Browns mwuah

Long wait times, slow service and compared to other locations the chicken is dry. Been ordering since January trying to give it chance after chance by ordering in advance since the service is so slow but it always fails, its not worth it anymore. Ill drive all the way to Edmonton instead.

Friendly staff and fast service.

At 5pm Nov 14/23. I stopped in to grab dinner for myself. The young gentleman that was working was so friendly and polite. Big shout out to him! I have gone to this location a few times before and the staff is amazing and very friendly. Food is always 5 stars You dont see that kind of customer service or food quality any more. Great job everyone!!

Me and a buddy went in for supper before a hockey game. The food was very good. The chicken pieces were large, and the taters were abundant, will definitely be going back.

The lady on shift was very busy with the personal phone call. After my order When I ask her for spicy mayo dip. First she said we don t have after she gave me and said very rudely it s a charge able I didn t ask for free I just ask.( they can charge but there is way to tell the customer we spend money ). Like she don t care about customers.

The lady on staff was fantastic. Helpful and happy. Way better than the dirty bird at kfc. Small store but I would come back

Always yummy

Service was slow. They appeared to be too busy on the phone to take care of their customers. I had the Nashville chicken sandwich it was nothing like the commercials on TV or the signs. It was very thin and over cooked like some old hen.

Very dry chicken not wroth of money what I paid for.Ruined long weekend.

Had a delivery, done in a timely manner. However, the chicken was the most tasteless Mary brown chicken and taters I ve ever had. There was no seasoning whatsoever in the batter. The coleslaw was watery, not creamy. This was my first order of Mary Brown chicken in Spruce Grove, I ve had MB chicken multiple times at other locations and always enjoyed the flavour, so expected the same here, this was the worst ever. 1 star for prompt delivery service.

We ordered the feast special $47.99. I phoned and placed order 50 min in advance. Upon arriving it was dead and our order wasnt even started. We requested split chicken half spicy half regular. They did 8 spicy. Upon getting to the car I notice they rang everything individually and our total was $68. Upon getting home , we see that it appears the chicken was previously cooked and just dropped again Upon pickup. It was extremely dried out and hard, the spicy chicken was so bad that my husband took 1 bite and was vomiting for 30min. It was dosed in seasonings to the point it was unedible. We wont be returning.

I loved the dine in experience here amid the heat! Was nice and cool but not freezing. My meal was perfect eveytime and ill have you know that it was not only worth dining in at two separate occasions but also the server actually remembered who I was, I thought that was great service. To top it off, if you ever have a chance at pineapple crush soda, dont hesitate hahaha. Will definitely be going again and again. I almost wanna say its a hidden gem. Meal times were served quick and fresh. Was not disappointed at all!!! 5 stars hands down!

Used skip the dishes. Got a $30 order. Long storey short. Quality at this store is pathetic. Cold food and was delivered in 21 min from ordering. Sandwich was ripped in half for whatever reason I m from the east coast. The MBs there are far superior. I won t be returning to this location until they can get their sh%# together. Pathetic

If I could give zero stars I would. Long story short. On an 18 piece feast they shorted us the 2 salads that come with it. No biggie. Call in I figure. We live twenty minutes away. So I call and get the single handedly most unpleasant, most rude woman I have dealt with. She doesnt believe me and without an order number there is nothing she can do and hangs up on me. 8 call back with the order number then she tries to explain the tatters are in 2 boxes..... Nothing to do with my issue which leads me to believe they have screwed up multiple orders. Looks it up and she finally admits they may have left the salads out. Says I can get some next time I come in with no information taken or exchanged and hangs up again. I will be driving back and getting my salads another day and that will be the absolute last time I ever patronize a Mary browns in general nevermind this location.

Good food but the store was. Really dirty and no toilet paper in the washrooms

Parking: Could have had more parking spaces but it was a busy time Wheelchair accessibility: Wheelchair accessible yes.

Restaurant is clean and the food is always good. Have eaten at this location many times and have never been disappointed.

Pretty standard fast food but its a nice option when you need something in a hurry.

We stopped by for a quick lunch to go as we are from out of town and my husband wanted some Mary browns. We were joking around and the lady working was super friendly I wish I got her name. I told her it was my birthday and she gave me a cherry cheesecake and then pulled out a candle totally made my day and was the sweetest gesture. We will totally be back to visit this location again. The food was amazing and the service spectacular!

Excellent food.

Always a great place to eat

Great chicken loved the coleslaw

Was great

No because waited half an hour for uncooked chicken a burger that had probably a whole jar of mayo on it and hair in my Taters. Thought it would be bussin but sheeesh it was terrible

I love my Big Marry Monday.

Mary browns has the best legs in town but I dont know if its just me pricing is high I guess covid may be over and pricing will reflect but they do have a little something for everone.

Always great service. Always great food

Always love my fellow Newfie chicken!!

Such a treat to get my favorite chicken when I grave it....the only problem is, Im always graving it!!!

I ordered the sandwich, an extra spicy, marinaded in hot sauce, boneless chicken breast on a bun. The sauce was spicy/HOT, just as promised. The spicy, mayo based sauce, was so HOT, it burned my tongue, but in a good way. Im on a Keto regime so I didnt eat the bun but I did lick off the sauce first. The sandwich has crispy, sauce soaked crinkle cut pickles on it. The pickles are crisp and beautifully spicy/Hot. I ordered a side of deep fried pickles. Who knew a pickle could taste so good! And the Brisk iced tea was iced cold. Everything was bagged quickly and very efficiently by two women behind the counter. I was wearing a mask and they were in no way judgemental. I came, ordered to go for my wife and me and was out the door within 15 minutes. I will order the spicy/chicken sandwich again, maybe with no bun, just lettuce. ID RECOMMEND MARY BROWNS

Awesome tasting chicken....soo delicious

Great customer service and tasted awesome.

The size of the white meat chicken breast in their big Marys sandwich was considerable smaller and for $7 not a good value GT Spruce Grove.

Food quality / consistency has gone down! Service was not the best . Waited 5 min for someone to come to the front and the owner missed half my kids meal!

Very yummy yours is the best chicken in Spruce Grove. The taters are great also..

prompt friendly service every time I have been here so far. food is good quality as well

Ordered a Super Party Pack for my Dads 80th birthday...fantastic customer service..excellent food, fresh and tasty. Highly recommend

Staff were super kind, food was great! We will be back!

One of the top fried chicken chains.

Really good

Always pleasant...good service good food

Gotta love that greasy chicken.

I like their chicken burger

Good food but not worth the price honestly

The chicken was a sure treat.. Loved it!!

Chicken did not seem cooked. Quite gross.

Good food but disappointed you say you have delivery but dont.

Love the Mary Burgers. Best real fast food around.

Was there tonight, returned two big Marys....left with new ones, theyre just as bad....wow sure not the big mary I remember...next time well go to A&W... Food here is not what it use to be thats for sure!!

Great food as always, great friendly service as well. Very well done.

People walking in there with no mask and still get served

Tasty

Food could have been a bit hotter but otherwise its what youd expect from Mary bowns

Good taste

Great tasting chicken and always fresh

This is the second time that my friend have had a bad experience here. The first time, there was a Big mistake with skip the dishes......we got someone elses order and neither skip not Mary browns wanted to fix the situation. We even offered to come there and pick up the food.....Mary browns said wed have to pay again. So in our frustration we ended up eating the food brought to us. It was cold and soggy. So today my friend and I decided to try again. Today we went in, ordered and left. When we got home, my friends fries were pure grease, but incredibly limp and cold, not cooked. Inedible. My tators were ok, not as crispy as usual. We ordered only one bag of the doughnut bite things....ended up paying for 2 (only ordered onc) but never got the sauce for either. Our chicken also didnt have that cripsy crunch Ive experienced at other locations. My friend never had kary bs before... And she wont ever again. I might, just not here. ..

Really nice staff, and the food is pretty good

Honestly I found the chicken really greasy compared to KFC, soul fried chicken, Northern chicken and Popeyes. The flavor was fairly bland as well.

Only good in newfieland by

I love my Mary Bs. Ive been to Marys locations all across Alberta, this location is by far my favorite for quality of food and service. Friendly staff and its never really busy. I love the Big Mary with extra pickles and side of pop-ins & the taters are the icing on the cake. Cheers

I went to Mary Browns in Spruce Grove tonight for supper and it was the worst Ive yet to eat. The chicken batter (which I love ) had no flavor and I could smell the burn on it . They definitely need to change the oil in the fryer. The coleslaw ( which has always been my favorite) has hardly any liquid in it. It tasted like raw cabbage with nothing added. To add insult to injury he gave me a poutine instead of what I asked for which was taters, dressing and gravy. My first trip to this Mary Browns and needless to say my last trip.

Spicy chicken burger was salty and not spicy, not good (spruce Grove location)

Big Mary Mondays, thank me later.

We werent given a receipt. We need it to get 15% off our next order. You have to ASK if you want a receipt.

Ann is great! Always has a smile! The popins are the best! My favourite is the the Big Mary!

I like there chicken better than KFC

Its way better than Popeyes and service is incredible.

Tender chicken cooked to perfection

Great chicken

Love their chicken .. so much better than KFC!

Love ed it

Best chicken anywhere. Great service too.

A little greasier than normal, but all in all it tasted delicious

Best chicken in town

This was my first time here. A Sunday lunch...not many people there, but lots of sitting. I ordered takeout. Honestly, REALLY GREAT chicken! Better than KFC. Id say better that A&W. As good if not better than Popeyes. I realize it is all a matter of taste...but this was good! I will be back! By the way, service and price were very good, too. Check it out.

It was alright, a little pricey though.

The chicken is great. The service is fast.

The food was fresh and deliciouse.

Long wait for a small order

Staff and food is awesome! Calling customers by their first name adds that extra element! Great place .

Just here at Mary Browns in Spruce Grove and they are having some sort of out door event. The person in charge of cooking come in with her winter coat on and goes into the kitchen and prepares food for two people she just came un with. I stated this to the cashier and she said that she washed her hands. I told her not to lie to me and she stated that she was sorry. The lady then prepared my order. If I was not so hungry I would have gone elsewhere. Not a clean place.

Decent for fast food chicken. The chicken strips are nice quality meat and the taters and gravy are always a hit.

The chicken didnt have much flavor and it was dry.

Good

Used to be much better but now its like kfc...greasy and more expensive

Always good chicken and fast service. The Big Mary sandwiches taste fresh and are filling. Get the taters rather than the fries.

Mary Browns Chicken beats Popeye chicken hands down.

Good food, sometimes unprofessional individuals behind the counter. Otherwise, its good eats.

Great food, if you dont mind greasy! But 1 star removed for the inflated pricing here, $30+ for 2 under 5 year old kid and one adult is outrageous.

Hit or miss. Welcome to the mac

GOOD chicken

Has a nice area where you can sit down. Its fried chicken so I mean.... the quality standards are limited to hot fresh and tasty which it has all three.

Food was disgusting

Chicken was greasy, fatty, the batter was soft and chewy. Never again.

love it

Quick fresh and friendly

Great service.

Delicious

Good

I get their chicken sandwich only. Love it!

The best chicken in Canada

Love this location! Not sure if she is the owner or manager or just an employee but the lady behind the counter is always smiling and pleasant and makes you feel welcomed and appreciated! Food is always fresh and hot and super tasty.

Always good and fast service.

Chicken is fine. But not the best value.

Love the big mary with spicy mayo and poutine. Staff is always very cheerful and quick to have order ready....Great food!

A little pricey for what you get. Gravy was horrendous

Was a nice change from KFC. Larger pieces of chicken. Manager is always friendly. Prices are a little higher, wish there were more coupons.

Great food

It was ok

Gravy was good but thats it.

Great chicken, great service, and pineapple crush, who could ask for more?

i always travel to this location even though i live closer to another location - the customer service is worth the extra 10mins drive for me

clean restaurant and very tasty food!!!

Fast and fresh

Awesome chicken excellent taste like Newfoundland.

Great food and service everytime!

Absolutely love Mary Browns! So fresh and delicious!

wow amazing chicken..wish i knew about this place a long time ago! the chicken and big mary burger are epic! clean place also...def recommend

really enjoyed the chicken...crunchy and juicy yummy! I will def be back

Great service . The best fried chicken in town.

My favourite food place ever. There are absolutely no words to describe how amazing the people who work there are, they make you feel at home and will do anything to make you happy. Greeting everyone at the door when they come in, always in a great mood! The food is amazing and is the best chicken in the spruce! Its my all time favourite :)

The fries were re dipped therefore hard, oily and gross. The kitchen staff knocked a piece of chicken on the serving counter and attempted to retrieve it with his hands. They had no water and a very empty pop cooler. The ladies bathroom was out of toilet paper in one stall while the 2nd stall being the disability stsll was locked but there was no out of order sign on it. Im highly disappointed.

This place is never a disappointment... Their chicken is always amazing

Chicken and wedges were ok but not great. Grave was beyond terrible;since when does fake beef gravey go with chicken. If they cant do better than that it should be taken off the menu.

Yummy chicken, great customer service!

The two girls in the Spruce Grove location were happy and made my first experience a good one here. The chicken and taters were just as good as they looked. Gravy was from heaven. Im goin again. Yeha.

Wow food is always fresh service is amazing and the coleslaw is the best Ive ever had.

Amazing staff super friendly and great food at a reasonably good price

Never eat here, they have gotten in trouble before from Mary Browns head office for skimping on the chicken in more ways than one.

Excellent chicken. The chicken is perfect. Much good chicken