16 Nelson Dr, Spruce Grove, AB T7X 3X3, Canada
Smitty's™ is an all-day gathering hub for families, friends, teams, and colleagues. Our menu will appeal to everyone at the table! From our famous Smitty's™ buttermilk pancakes, waffles, skillets, and omelettes to garden fresh salads, burgers, steaks, and pasta. We even have a popular kid's menu for the smallest Smitty's™ guest! We can't wait to see you! Lounge Hours: Sunday 10am - 7pm Monday to Saturday 10am - 9pm
It was a very quiet night, but the server did not disappoint at all. Very friendly but not over bearing. Food was really good too.
Had a late breakfast recently at the Spruce Grove location which we hadn’t done in a long time. Food and service were great and a nice atmosphere as well. Signed up for their app. We will definitely be back!
this Smittys is the worst Smittys i have ever walked into in my entire life. if you’d like to wait 30+ minutes for eggs and bacon this is your place!!! people who were seated after us got their food first… seems to happen everytime we come in. and not to mention the silverware is dirty, and our glasses always seem to have lipstick stains… again i am not joking this happens every single time, pretty gross if you ask me! and 50+ dollars as well just for breakfast food unreal. used to come here multiple times a week, it’s been a couple months so we thought we’d give it another chance.. never again, coffee is putrid too!
I was an avid Smitty's goer as child, always being taken by my grandparents. I've since returned to the province and Smitty's is just the fixture it always was. Updated menu (it's been 30 years) with some nice touches like a zatar based salsa dressing, along with old favourites like pancakes. Had a great meal with extra friendly service for around $30 a person, drinks, tips and tax in. If you are undecided, the Cajun chicken clubhouse was excellent.
Both me and my mother-in-law have enjoyed our breakfast or lunch at Smitty's. The waitress we usually get is always wonderful. The food is great, although our breakfast has been cold once or twice, it is better than some restaurants. The staff and the food make the difference. I enjoy going to Smitty's for lunch or breakfast.
Love this place Western eggs Benny is my jam Awesome food , good service
The food was awful they broke the hollandaise on my Benny's then proceed to serve it to me instead of remaking it. The ham was good but the bread was very soggy couldn't even eat it without a spoon. On the other hand the young lady servering us in the lounge was very very kind she offered me a dessert (which I politely declined) and offered to take the extra side of hollandaise I ordered off the bill and wouldn't stop apologizing. She did every right on her part to revive the experience for me.
Ordered a Cajun Chicken burger with no tomatoes. Was brought a crunchy chicken burger with only lettuce. I asked the waitress if it should have other stuff, like cheese and bacon, her response was "I dont know, I just punch it in, maybe they made a mistake" I said ''Didn't I order the cajun chicken burger, she agreed, but still didnt understand what was going on, so I asked to recheck the menu, I pointed out the cajun burger was supposed to have bacon ,cheese, onion and aioli, she took it back and got them to throw some bacon and cheese on. During this we could over hear the utter confusion by me asking for what I ordered. Not to mention my side of fries (Pictured) had a total of 17 fries, smaller than a kids fries at McDonald's. All of this for the bargain price of $19.00...ridiculously cheap. If the food is going to be way overpriced at least throw in a few fries.
December, 2024... free birthday meal. Yay!
Terrible staff
Waited 10 minutes to even get my drink then I waited half an for my damn food watching other people get food before me when I ve been there for the past 40 minutes all I order was meatloavers breakfast that should have taken 10-15 minutes food was great though
always good, service is great, been a loyal customer for 10 + years. Love Brie, shes amazing and a big part of why i come back.
Awesome staff. Had fish & chips - terrible. Fish deep fried way too long, wasn t drained prior to putting on plate, therefore arrived in a pool of grease. Won t be ordering that again. Food : 1/5
The food tasted amazing Kid-friendliness: They have Crayons and coloring sheets for the kids Food : 5/5 |
Good food great service music was a bit loud...overall good
I always have a good experience at this location. My breakfast is always great and the staff are always friendly.
Always great food and awesome service!!
Food was good Service ok Food
Always great food, and incredible service. I would highly recommend the Smittys in Spruce Grove.
Was a pleasant stay and the wings were cheap and good in the lounge
Its an awesome place for us hot flashing ladies! So comfortable there, great staff, second time there already!
Fourth and definitely last visit (decided to give it one more shot as Smittys has always been good across the country) Not This one! Mondays adventure. Confused hostess Lovely waitress (I truly felt for her) Food: Wife had the breakfast. When it arrived the side of hollandaise was forgotten. No big deal. When reminded the second time, it was brought to the table ice cold, not room temp even. It was taken straight from a fridge. Not to mention everything else on the plate got cold waiting for the sauce to be reheated. The eggs (sunnyside) were covered in the snotty whites, and the bacon was uncooked. The butter could not melt on the warmed bread, apparently toast is difficult as well. I ordered the Club sandwich. Sandwich was thrown together and falling apart no toothpicks and it was cut once on the bias. I understood why when I looked inside. Uncooked bacon, and a small (I mean the size of two toonies) clump of turkey piled in the middle, ( no, the meat nowhere near covered the sandwich) We addressed each issue with our lovely server Barb, who went to try to fix things. At the end of it all, my pop ( the only thing not totally screwed up, I guess the cook can at least pour pop) was comped. Poor Barb seemed embarrassed by her bosss generosity. Dont know who runs this franchise but Smittys corporate should review putting their name and reputation to this disaster of an establishment. Never Again.
Shawana is an excellent waitress who was able to anticipate our needs and respond d to them; she s a gem.
Portions of food compared to the price of the meal were highly overpriced.
Terrible service terrible food, find other accommodations dont waste your time as we did.
You cant find a better place. If you tried.
Always enjoy the food and service here!! My favourite smittys <3
Is a good restaurant
Love sitting in the lounge.Always love the service from Bre .Nice atmosphere.
Always very good. Worth the wait! Kid-friendliness: We attended previously on Mothers Day and the waitress brought out a Treasure Chest filled with small toys for our 5yo to pick one. Made her day (and ours)! Food : 4/5 |
Came in for the all-you-can-eat fish and chips, and it was an absolute joke. It took 15 minutes just to get 2 fish and chips. After finishing that, we waited another 10 minutes for them to bring just 1 fish and chips. We had a family of 4, and they couldn t get anything right. The bill ended up being $108.00. The claim of unlimited fish and chips is misleading; they take so long that people just end up leaving. On top of that, they charged $10.00 for two large glasses of chocolate milk. I ll never go back to this restaurant. What a disappointment.
Excellent service and great food
Great food and service
I placed an order by call and when i went to pickup they thought i am driver and they did not even asked why i was there.the servers are rude and not even looking at me. She did not have the 1% of knowlege of customer service. Will never go back
Always friendly staff and great food! A++++
It is a good atmosphere with great service and great food
The service was excellent, great food and selection. The atmosphere was warm and cozy!
The food was not overwhelming, for the price even bad. We waited about 30mins for our food, which was only some pasta and a burger, so nothing too complicated. The Atmosphere was nothing special, looks like any other Restaurant. But the waiters were really nice :)
I really enjoyed my time and meal at Smittys. The service was amazing, Natalie was a polite and friendly server. 100% will come again
The food was not the best. When a person is paying The server ask how much change do want back. That is rude.
Breakfast was so satisfying that I skipped lunch
A pretty reliable place when it comes to quality, disappointment is rare.
Great service
It closes at 19:00 not 23:00. We ordered 1 side of gravy, she brought 2. We returned one. The one left behind was cold, we returned it to be warmed up once the waitress come back (it took at least 10 mins.) She took it back to the kitchen, brought it back in another 5 mins, it was still cold, (same temperature as when we gave it to her) by that time we were almost done our fries so we cancelled the gravy. We both had fish and chips. The fish was good the fries were soggy and cool...no coleslaw. It was my wifes bday and her meal was free up to $18.99, we told the waitress at the begining. She come with the bill at the end and there was 2 gravy on it and no deal for the bday. We told her and she got it fixed. Bad experience, the restaurant only had about 15 ppl about 1/3 full. They were turning ppl away cause, as we found out then, they close at 19:00 every night, not 23:00. Google should adjust the closing time, unfortunatelly we did not think to take a picture of it but the hours shown outside showed they close at 19:00.
Sorry, just not worth the price of the food.
Decent food. Seems a wee bit expensive compared to other similar places. However, over all, okay. Im a bigger guy at 63 and 220lbs. I appreciate everything costs more these days, but I wouldve liked more meat for the prices. Dietary restrictions: My wife requires gluten free. There were options.
Went in Sunday at noon, waited over an hour for our food and when the food finally arrived it was barely luke warm. I told our server that everything was cold and no discount was offered. Terrible service, will not be back.
Our food took nearly an hour to come out and then they double charged us for a meal we had and instead of doing a proper refund back on my card, handed me a $20 bill and sent me on my way.
Really good food
Yummy food, great service. Hadnt been to a Smittys in YEARS, was pleasantly surprised. Maybe a little pricey but thats everything these days.
Get wait staff and food it was a quieter day but still was amazing service.
Shirley was an exceptional server enjoyed our breakfast experience
Food
Shawna was our server, I always look forward to being in her section!! All of your staff is amazing, but Shawna always remembers us, and is extremely amazing. The manager ( sorry I cant remember her name) is also super terrific! And the food, what can I say besides its always GREAT!! Hats off to ALL the staff at your spruce grove location!! I always look forward to going back! Parking: The parking was not horrible, but when its busy, parking can be difficult Kid-friendliness: Very kid friendly
We have gone twice this month and both times the food was great. The club sandwich, quesadillas, and crepes are all excellent. The Benny and sausages weren t the best I ve had but service was good.
Our server Natalie was excellent we loved her great service.
Bathroom. One stall designated accessible to other stalls very cramped. Toilets are too low to accommodate Seniors, or anyone with mobility issues. Soap dispenser place to high anyone under 5 feet, has difficulty reaching the soap same with the paper towel. I had two seniors in there each of the walker, each needing to depend on their walker to help them get up off the toilet, and as their attendant, I had to lift them off the toilet both seniors were very short and could not reach the soap, nor could they reach the paper towel now for the menu. Food was well put together and tasty no accommodations whatsoever for a smaller appetite, the waitress argued that there s only certain items that they will make in a smaller portion, which is not right , there should at least be an option for half portions to reduce if I were to food waste I had the two seniors asked them for the kids menu and they would not allow them even to order off the kids menu accommodations need to be made for such things because seniors overall have less appetite then someone in their 30s he tossed salad was ordered and instead of giving us the option of ordering our own favourite dressing it was brought to us with 11 he tight vinaigrette, which was way too much and the salad was returned but we were still charged for it. The waitress argued that that s just the way it comes And I came back at her with. We should be allowed to order the food that we are paying for the way we want it so I don t recommend the Spruce Grove location of Smitty s for these reasons. I hope this helps other consumers to be prepared.
Food was good, waitress is always entertaining, no complaints from us
My husband and I stopped for lunch. I decided to have the half clubhouse sandwich with fries, and I requested only 2 pieces of bread rather than 3. It was obvious that the young waitress was new but she was friendly and good. The half sandwich came and I saw 2 tiny very thin pieces of deli turkey. Upon taking the top piece of bread off, I discovered that the bread wasn t even covered with meat. For the cost of this meal, it was less than deficient of meat. Basically it was a lettuce and tomato sandwich with 1 slice of bacon and a fraction of Deli turkey. The other Smittys I ve been to serve real turkey, and lots of it, not very thin Deli turkey. It was shameful. No, I did not speak with a manager as we were in a hurry and I did not want to waste my time. I was very disappointed.
Worst experience ever. Terrible service over priced for what you get. Went to a different Smittys and it was better. Update:went to Smittys in Spruce Grove. Very slow service but food wasnt too bad this time. Another update:Gave the Smittys in spruce grove another try. The service was good as always but I was disappointed in my meal. I ordered the philly cheesesteak and the meat was very tough again. I hate it when you bite into a sandwich and the meat comes out in a big piece because you cant bite though it !
Smittys rewards app ..get it! Got free mini donuts with first purchase using the app
It is a very busy place.
After over 30 years of supporting this restaurant this is a new all time low. Prices are way up, service poor and meal was far from restaurant decent. Will not go back
After many visits with terrible service I will be eating my weekend breakfast somewhere else.
Got Shaylyn as my waitress...she was very attentive and pleasant to deal with! Parking: Lots of spots and handicap parking is available. Food : 4/5 |
Midz makes us feel welcome and takes great care to make sure that we get what we want.
The service is always great here.
Good food, good service!
Had a great breakfast service was very good
Friendly staff
Good waitress and breakfast
Always good service at this location and good food. Smittys has great breakfast food which is why I go here but their menu has something for everyone.
Eggs were like rubber, bacon was cooked to perfection. Though. There needs to be a bit more bean juice in the coffee though. Should not be called coffee, my grandpa would call it dirty dish water. Waitress CLEARLY was not having a good day. We could hear the kitchen conversation... not cool folks, not cool at all. It was quite empty for what we thought would be a busy time 9am-ish music or TV were way too loud though. And we could STILL hear the kitchen staff over that. Seriously though that needs to be addressed the most.
Food was good, service was good and always nice to be able to bring the kiddos to
Feb 15th 2023. Had to sit there, while our breakfast was not ready and listen to the waitress yell at the kitchen staff loud enough. Everybody in the restaurant, could hear her very disappointing in the service the food. Will not be back
It was nice and food was good! Services was nice.
I don t recommend this smittys at all.. we ordered three meals and all of them were messed up. My bf got a BLT sandwich and the bread was black and burnt. My bfs mom got fish and fries and the fries were soggy as well as the battered fish and her bf got fettuccine Alfredo he asked for shrimp and they gave him chicken instead. it was lukewarm and swimming in sauce that had no taste to it. Not only that the floors, windows and tables were visibly dirty as well making the whole experience even worse. Very dissatisfied with my visit and I will not be returning
Just felt everthing was hurried and everyone was stressed out. Meal I could of made myself.
Always good food. New staff are learning.
We regularly visit the lounge for Sunday morning breakfast, to the point I think we have become regulars. Our waitress has our orders memorized and is very quick to serve us. One thing I can always rely on is the speed at which the kitchen can get us our meals. Overall, good experience and decent what I will call diner food.
No one goes to smittys for the atmosphere.... which was stale and stagnant at best. As food goes it didnt taste great but not bad.... textbook standard for what dennys is supposed to offer. The server was admittedly new, and not bad. Other than filling ones stomach out of necessity theres nothing bad, but nothing great about this place.
The server with the cast was more interested in talking ro coworkers or being on the phone. Worst service I have ever had in an almost empty restaurant. My food order had eggs and they were over cooked. I didnt get the chance to tell the server because I was too hungry to take the chance to send it back and having to wait for good eggs. I should have known it was going to be a poor experience with the parking lot so empty.
Arguably the worst Smittys in Alberta the staff are constantly in disarray you can overhear strange conversation amongst them to say the least and not really what you d hope for coming in with Children or family, I m not too sure who served me but the waitress was very rude and didn t even provide a name, and told me it s not her fault she s the only one on after 3, and to take it up elsewhere, I still gave a 10 dollar tip because I ve always had a favourite plate at smittys and enjoyed it never the less but very staunch customer service and people skills, I think this place should restaff because not to be offensive the current staff in front and in kitchen are dragging this place under the bus too you can tell
Food was mediocre, service was prompt and the restaurant was clean.
Went for breakfast and our food took at least 25 mins to get. Noticed after I paid (as we were in a rush) that the server charged us for a regular chocolate milk ($4.49) when it should of come with the kids breakfast. Also charged us for large orange juice when never given the option on size ($5.69).
Waitress was a beautiful woman inside and out. Very polite friendly. Came and checked on us frequently with a smile. Parking: I have to use a can parking right by the door
The food wasnt bad, but they where pretty short staffed Kid-friendliness: They had booster seats and I asked them to split the kids meal and they brought it on separate plates already. Food : 3/5 |
Nothing fancy, but the food is ok (hey, its like the only place in town where you can get pancakes for supper!), the restaurant is clean, and our waitress was friendly and efficient. Kid-friendliness: I really appreciated that they brought out the kids food first. It helped keep the peace within our family (and the whole restaurant) since our kids were pretty hungry. Thats smart planning.
Great skillets!!
Best eggs Benedict Ive had in a long time
Good place , friendly people and fsir prices to feed the family !
My husband and I always love coming here! Went in today for brunch and were very impressed with the quality of our food. Shawana was very lovely to have as our server!
Very little condiments were given I got this little cup of ketchup smaller than a coffee creamer. There should be a bottle of ketchup on every table just like at every other restaurant.
Came in today for breakfast and placed my order which I spoke clearly when I told the waitress what I would like. The food took about half an hour almost an hour just for my order to be wrong all that had to be remade was the omelette. But it seemed like because the waitress made the mistake my order got pushed back further down the line I waited a hole other hour and got frustrated and said I wanted my food to go. I received my food in a to go box just to find its cold and way less potatoes then before and its the reason I didnt leave a tip on already $23 bill this is terrible service on everyone in the lounge not at all how you deal with mistakes I will never be coming back here if I wasnt so nice I would have made a scene and asked for the manager and explained im not paying for this meal. I should ask for a refund but I almost guarantee it wont happen.
Food is decent and the atmosphere usually isn t bad. There is a server that is a little unbearable, slow, and not that friendly until the end of the meal where they ll buddy buddy, I m sure just to influence your tipping choice. Happened the last three visits
Honestly, its probably one of the best Smittys Ive been to in a while.
The waiters were awesome and charming!
Food was always good there. Love going there
Although the food was okay, and the kids enjoyed it. I found the pricing a bit high for what we got (grilled chesse) and the cola machine was down so we didnt even get to have our drinks.
Food was so over priced for what was presented. Definitely not what Smittys uses to be. Definitely will NOT be returning. When your fiancé has to put your kids syrup on his hash browns cause they were so burnt.
Tvs are unwatchable-very poor picture, no canadian football games, and was annoyed that no way to wipe hands clean with messy wings. No water to dip in or towelettes. Bur i do have to say the jerk wings are to die for!
We really enjoyed the breakfast there ! Our son is celiac and actually had option there! We used to go to Sunset Grill , but no longer , Smittys is our new breakfast go to place !
The only thing I would like to say is when the waitress said she was making fresh decaf coffee not to forget to bring it to the table when ready. I was with 2 more adults and 2 children. Everyone received their drink except me had to ask 1/2 hour later for my decaf coffee.
Was good food friendly staff Parking: Handicapped parking is right in front of the entrance to the restaurant. Food : 5/5 |
Absolutely terrible experience. Brought my little guy in for some pancakes and we were the only customers in the place, server brought out his pancakes 10 minutes before bringing out my food. He was nearly done by the time they brought mine out. I kindly said that he was almost done and that I didnt want my food any longer. The supervisor came out and apologized. All was fine until I could hear all of the staff being nasty about the fact I sent the food back. A couple of them walked out noticed I was there and could hear them..got pretty awkward. Ill never go there again. Ever.
Best yam fries in town.
Waiter was grumpy, not one smile in the place. Wasnt super busy. Not at all friendly! Took along time to get our bill so we could leave. We wont be back.
Ill give them credit it was busy. It took them ten minutes to seat me when theres plenty of tables still available. Food was okay. then When I wanted to get my bill. There was no one around. Then when I wanted to pay my bill still couldnt find anybody until 5 minutes later And I had to flag them down.
Visited Smittys as Rickys was doing a face-lift. Sat for 30 minutes waiting for a coffee refill. I was interrupted by the server when asking my daughter what she would like to drink as I try steer her clear or around sugar. Short story, we miss Rickys come back soon! Kiddo says theres no treasure box here either. #rickys #smittys
Great food and service
Very expensive for portion size, need a new side gravy , the one they have is terrible Dietary restrictions: They do offer some Gluten-free which is nice Kid-friendliness: Could use a table top for highchair as some dont quite reach the table and table legs are in the way of pulling chair closer, but still offer coloring
If you value your time youre better off going to literally any other breakfast place. The waitress was extremely passive aggressive and moody, we were rushed to order our food and we kept hearing about how the kitchen is super backed up and overwhelmed. There were 2 consecutive instances where they didnt get the orders right for other tables. In total we were probably waiting for our food for about 40-50 minutes, which would of been okay if the food was at least redeemable, it was cold and soggy as if its been sitting out for 20 minutes already. By the time we were done eating, some ladies at another table (that were seated way before us) were still waiting for their food, to which the waitress used the same excuse with the kitchen being backed up. If you cant time manage and serve a restaurant that can sit a set amount of people, its a poor excuse. It was disappointing to say the least. It felt like we were more of an inconvenience than anything just for being there.
This place is slow even when not busy and everyone around us got food before us even though we order food first and sat down 20 + minutes before
The food was good and served promptly. Coffee is good and served promptly but heres the issue....when I fork out almost $8. for 2 cups of coffee ( one each)and our server doesnt show up again for refills until we are ready to leave, it kinda leaves a bad taste in ones mouth. The server was perfunctory and not overly welcoming. The restaurant had maybe 10 patrons so in my opinion, there was no excuse for being stingy with the coffee.
Havent been there in a decade, but we had a lovely time, and the food was great Wheelchair accessibility: Fully accessible.
Small portions Had eggs Benny, Got 5 fork fulls of shredded potatoes could barely see the hollindaise sauce n definitely not flavorable, fish was way over deep fried Not the Smittys I remember from days gone by None of us were impressed!! Not Again
Food portions were tiny for the price. $20 for a 5 sandwich and a child portion of fries and the sandwich wasn t even made well they just threw the ingredients on in piles and chunks. The menu has been severely reduced as well.
The waitress Shirley was really good. Checked in on us multiple times. Was able to accommodate my request for a smaller portion size without the fight I usually get when I ask that. The actual diner has a comfortable feel. The food was quite lacking though. The French toast was hard and went down like cardboard, the strawberries/sauce I m pretty certain was just warmed up strawberry jam so it wasn t the best. My partners eggs Benedict came with gross benedict sauce and soggy yet somehow burnt potatoes. So it was a little disappointing for everything else to be good but the food. Won t likely be coming back to this location
Great service
Best service ever!
Food was fantastic today! Thanks Ryan!
Fantastic server.
They were busy and short staffed but still provided friendly service. Prices were better then other restaurants in town for breakfast. This may be our new breakfast place. Thank you!
First time being out to a restaurant with my husband and nine month old and first time at the Smittys in spruce Grove. We were seated right away, brought a highchair, and food came fast. Weve always loved the Smittys near our home when we lived in Edmonton and Im happy to say that the spruce Grove location was great as well. My husband did say that his pancakes were a little crispy and not as fluffy as he likes but I wont take stars off for that. We will be back. Thanks for breakfast!
Delicious breakfast and burger. Friendly staff.
Had some confusion about toast but the staff I think he was the manager rectified it immediately. Good value in these times.
I love how they have a lounge with VLTs. Service often is awful on the lounge side, but its kind of nice how quiet the lounge is compare to the restaurant side..
I learned that I have to ask for onions in my potato pancakes. Ill be back.
The service was good, had the ultimate mozza burger which was good. My kid had a kids cheese burger which she did not enjoy. I tried a bite and it tasted like a cheap no name brand pattie.
Wow. Don t bother showing up on a Sunday. Waiting for 90 minutes, then only received 1/2 of our food. Forget about getting a coffee refill either. I wish I could give them a no-star, but one star is as low as it can go. Absolutely terrible.
Its a good thing its autism awareness month perhaps you can learn a thing or 2 about patience, understanding and support of our fellow citizens especially those with an invisible disability. I find it shameful that you would kick out a mother and child for a slight disruption rather than offer support or understanding and on Tuesday morning.
Smittys has great food and the staff are freindly and fast service..
Kind staff and good breakfast food!
Service was great.
Stopped in to give Smittys in Spruce Grove a third chance... Skillet was horrible , Eggs from a carton and old hard perogies...toast was good tho Bacon was too salty to eat...so the wife was happy ( Not) . Waitresses were very nice and quick its the food that was a nightmare. Wasted $38 . Talked to the Manager and she took off our 3 dollar drinks. Really. Skip this place. Go to Sunset.
To the manager that told a woman and her child they that had to leave this morning, shame on you. Understanding and compassion go a long way. Autism is a condition that can greatly impair social skills skills that are impossible to learn being made to feel unwelcome in local businesses. Having a child with a disability is difficult enough without this kind of treatment. They would never ask a mother to leave with her child in a wheelchair, why is an autistic child any different? Be kind, you don t know someone else s story.
Poor/rude customer service. Do not try to pass along a complaint or feedback as it will not be received professionally!
This place is always busy so we expected to wait for our food. What i didnt expect was to not get my water with my coffee, or my apple juice with my meal. All which can easily be overlooked. What i cant overlook is the fact that 2 out of the 3 plates we ordered were cold and one of them was mine.
Great food
We were very disappointed. Whitecourts smittys is a lot better.
Good food
The waitress was friendly and courteous but the manager was not very friendly had questions fir the management but left without answers
Waitresses were nice and fast but the food was edible but gross, we had dinner but maybe breakfasts would have been a better choice
Youre a great food and very friendly staff
Time of day was perfect for a quiet relaxing meal. Our server was proficient and friendly. Will go back.
This place used to be a total gym and now it has gone to total garbage no service no staff no professionalism no reason to come back maybe I shouldve stayed close down for good. The waitress with the curly hair is very rude. Saying we have staffing shortages and lack of resumes is no answer to why your business operates like a square tire if you cant staff it maybe you should shut the doors.
Food was decent but it took 20 minutes to get someone to take our drink order and 15 more to get a couple coffees and waters. Ended up taking over 2 hours just to eat breakfast. I think the waitress came by twice the entire time and I had to flag down people to get refills, napkins, cutlery and even jam for the toast. Definitely wont be back...
My wifes poached eggs were way over cooked and hollandaise was runny and bland. My over easy eggs were way under cooked with raw whites and cold.
The food was cooked just right and very filling and price is just right check it out
The waiter was no good. Didnt fill my coffee even once. 15 mins to get a coffee. No glass of water. Was completely ignored. The skillet I had was mediocre at best. It sat under the heat lamp for at least 10-15 mins. Just disgusting. Overcooked eggs, they werent fluffy scrambled eggs, more like chopped into a powder, the bacon was cooked hours prior versus being cooked fresh. The hashbrowns and rye bread were the only good things. I wouldnt recommend this location if youre looking for a good breakfast
Great menu
Armida, waited 20 min for jam, then asked a waiter as he was walking by. Next time will just ask for a new server to start..
Nice service
Just came out of the Smittys restaurant in spruce grove. Ordered the onion ring share platter for 9.99 there were only 10 rings on the plate. When I asked for a manager I was sidelined and we were refused any service after our complaint about the size. When we asked for a manager there wasnt one. When i asked for the name of our waitress, she lied to me about what her name is. Brittney the other waitress who was also very rude, kept saying how she didnt do anything wrong, and we were swearing at her. Didnt get the fries we ordered, got ripped off on the onion rings, we also got judged and lied to. And to the automatic canned responses that smitty puts on these comments dont bother you obviously dont care or the one star reviews wouldnt be so prevalent.
This place is brutal. I order a meal for my family for a special occasion through skip the dishes and the bag was missing a meal for my kid. After calling the restaurant the manager Sharon was useless and could offer no help at all. As a restaurant your job is to offer customer service. When you make a mistake you need to own up to it and make amends. Instead she just past the buck into skip the dishes and gave me nothing but attitude. Oh and the food was over cooked and gross. Dave your money and go elsewhere.
I should have read the reviews. The owner /operator/ GM should take a hard look at their operations! There is a common theme of undercooked & cold food coming out of the kitchen , which they should know help in the spread of contamination and salmonella. Responding the way you have been with people concerns shows some serious complacency and unprofessionalism. Your guest need better and deserve better! If your under staffed, redesign the menu to facilitate menu items that can be made efficiently and safely.
10 minutes to order coffee 20 minutes after that for sausages and eggs then a dirty fork and hair in my eggs and was not busy when we came in
Our waitress was awesome but they were clearly understaffed, my daughter LITERALLY had 15 fries with her meal, the salsa with my nachos came in a cup the size of a thimble and when I asked for more the waitress told us she ll get in trouble if she gives me a cup bigger.. the owners here and clearly trying to cut costs and the Smittys name is suffering for it. I hope someone in the head office steps in. I will also be contacting the head office
The waitress wasnt terrible, she was friendly and kind but she seemed a little put off when I complained about my bacon not being crispy after I specifically asked for crispy bacon. So they cooked it to the point it was burnt and you could litterally crumble it in your hand. The only thing that tasted good was the cubed hashbrowns but they lacked any flavouring. The eggs were over cooked and your given 1 jam and 1 peanut butter for your toast. I took a before picture but forgot to take an after picture of the bacon.
Used to enjoy coming here with the wife for our breakfast every now and then. Im not sure who are server was but was short had red hair. She was very snotty and the service was extremely slow. Waited about 10 mins to even get drinks. Our food seemed as though it sat on counter for who knows how long as our soft cooked eggs came back with hard yolks and soggy hash brown. When asked if we could get this fixed we were ignored. When asked her to speak to manager we were ignored. She walked away during both questions. We won t be back. Seems like anybody can be hired here no matter the lack of work ethic.
Hashbrowns taste like their from a box, bacon was overcooked. And what is with this place and the ketchup? Big breakfast meal and just a tiny little cup of ketchup?? Put a bottle on the table! I wont be back.
Always has good food at a reasonable price. This location also has great service! We love coming here when we want to treat ourselves or our family to breakfast.
Table not wiped around edges, waitress bent over me to serve person to my left food endangered me to hot spill, my guest steak still had heart beat. Parking: Parking was available but tight for shared lot
They didnt have very many gluten free options.
We went for breakfast about 10:30 -11:00 and by 11:30 we finally walked out without being served anything but drinks the so called waitress served every table around us including a table ahe had just sat right beside us and totally ignored us and when I went and told her we were finally leaving she laughed in my face and said thats fine will never go back again this was the second time doing this at this very same restaurant
I wanted a well done steak and thats not what I got
Very friendly and good food. Also, gluten free items!
Ordered a salisbury steak and got a dry burnt hamburger . Took one bite and wasnt satisfied ask for my money back and all I said they could do was take half off . What a joke this restaurant has definitely fallen off since I was a young lad
Well its Smittys, we go here for breakfast anytime of the day. Breakfast for supper is the best! Love this place.
The decor is old. The dining area is dirty. The floors were dirty as were the walls and ceiling. Look up if you go here. Its gross. The table wasnt clean yet we were sat there anyway. Its just not a restaurant Ill rush back to.
Your average smittys. Good service and decent food.
Simple, every occasion I got to go there on the lounge side The coffee is old,they running out of vinegar for days,the beer machine is down and the beer is warm, never enough fries it seem all the time something goes wrong.I do leaved a OK tips because the service is OK.
Wish i could give you a zero. Went for dinner 4 adults and a 1yr old. We were halfway through our meal when we noticed smoke filling the dinning area. Asked if there was a fire, staff said no the cook is cleaning the grill and our ventilation doesnt work. This placed filled full of smoke and was told by staff that the fire alarm was not working. Apparently this happens every night and they have told management many times. Terrible management you should be a shame of yourself treating your staff and customers in this way!!
Great place for breakfast mix and match
Lots of happy hour deals had a great time with friends. Will be back again.
Nice, clean and good variety. Service was fast and the servers were kind.
Shawana our server was a professional. Thank you