KFC in Spruce Grove

Their kfc chicken product was very tasty and they have great hospitality.

try to eat here, because when you eat here, the food is delicious.

i recommend to eat here, because the food is delicious.

I like it here at KCF because the food is delicious. and their service is also good.

I like this place all of staff here was very kind and friendly Parking: Lot of free parking area Food : 5/5 |

I love the service in this store and the chicken were so fresh and tasty

The pieces of chicken were so old and dried out could not eat it. The fries were old also. Do they not care about the product they are making or do they just not care to have repeat customers or respect for their clientele or themselves.

Ordered 2 10 piece buckets and only got 15 pieces. It looked short and I ask if it was all there they assured me it was. Don t get your food to go at this location they clearly can t count . I called several times no answer

I travel a lot, and like to order ahead to save time. This is twice I have put in my on line order ahead of time, and when I showed up my order hadnt even been started on. Why have this as an option if you have to basically order in person and wait anyways? Worst KFC for service

All of the team was extremely helpful, especially Danielle.

I Order bucket if chicken and it was very fast service yet the chicken was so fresh

fast service!

I ordered at kfc and a guy named Kevin served me, the food was prepared well and it was good! He was good looking too

Staff are rude, they dont listen to instructions and always missing something. Very slow always park you. Inside is so dirty.

Superb service! Excellent food and service from crews and manager. Highly recommended.

Good food and fast service

Visited the place for the first time a few days ago with my family, and we had a great time! It was a good experience because of its friendly crews and manager, fast service, and good food. I highly recommend this branch

I really enjoy the plant based chicken sandwich. It is so tasty. There is about a 10 minute wait for it to cook though. The staff is very congenial.

Spruce Grove...the place where we usually stop. The tables were not clean! Food was dried on the tables. Its a shame. The store was not busy by any means. Spruce up your game!!

Yummy but stuff is alil rude

Samdwich was made incorrectly, and very light on the topping.

Food had worms, dead insects everywhere they dropped my food not once but twice and the lady swore

Delicious chicken and fresh fries!

I recently visited this store, and I was blown away by the experience! The service was fast, and the staff was friendly, making the whole experience even better. I will definitely be coming back for more!

The staff are friendly and courteous. The service is excellent. Food is great.

Love eating here, the staff are so nice and service is great! Definitely on my top 10 and will be coming back!

I enjoy coming to this place once a week, but today I m disappointed got stuck with 8 pieces of dark meat in a 9 piece meal with fry s, should be half white and half dark

Nope.

Took 30 minutes to get my boneless Bucket Worst kfc ever Food

Came through the Drive thru today slight before 6pm and waited two minutes for someone to take my order at the board. Then waited 5 minutes or more for food and got home and it was not fresh. Very disappointed.

Serves freshly cooked fried chicken.The store is clean.Nice staff. Well-recommended.

Vegetarian options: They have geeat seevice Food

Food was over cooked could barely chew the white meat it was soo dry, coleslaw was mushy with barely any crunch and the gravy tasted like water I know KFC isn t what it used to be but this was hands down the worst meal I ve ever gotten $60 in the garbage - save your money.

Do not go inside unless you need a place to just chill and not be bothered, maybe take a minute from the world. If you want service then go through the drive thru. They let you stand there for 10-15 mins before even acknowledging you then another 5-10 mins for someone to actually come and take your order. Drive thru is too important I guess.

Food was good. Decent service.

Food was good just really cheap on giving proper portions of meat vrs veggies. Poor customer service not suggested.

Order taker was very slow but food was ready quick. Chicken was extremely greasy and the outside was very dark and tasted like the oil was old. Restaurant was nicely decorated but the bathroom smelled really bad and sink was very dirty

Absolutely.Worst service.I have ever encountered in my life. Well be spending my money somewhere else,

Super helpful, made sure that any changes were communicates to the kitchen.

The food has gone down hill in the last year. The oil old and the peices of chicken you get are cheap peices only . No breast peices not even one on a 12 peiceof those 5 wings three different tries and I have now given up. Kfc is now off my list of places to eat. Very disappointed they need management that cares.

Chicken was very dry

Been having issues with kfc this location is a joke order a 14 piece chicken they give 6 drumsticks and 4 thighs brutal when I called to ask to speak with manager was told they were not in the person on the phone was rude and standoffish I will never return to that location and suggest that for everyone

Wow! No staff! Can t order online. Taking one order at a time at the till. Going out of business at this rate. Not coming back.

Ordered take out online and was waiting over 20mins in the store, while 8 other customers came and went

Very clean place to eat and polite employees

I ordered zinger burger but it s petty was old and it was not zinger burger really and also was cold.

Went to grab my girls some steak quesadillas. Waited around 20 minutes. Recieved chicken instead with potato pieces in them??? Not sure whats happening here. All 3 were like this. Taco bell can no longer afford to put there chicken giblets in the food, they have to fill it with pieces of potato. Just stay away. Guess they got away with it...hah.

Probably last time Ill go. WAY to expensive for the amount of chicken meat you get. You can get a whole chicken at Wal Mart or Better yet Costco for $7.99 Food

A drumstick and a small piece of dark meat for $9.42 what a joke. If I would have known I was going to be gouged this bad I could have bought a WHOLE rotisserie chicken at superstore for the same price. How disappointing.

There was nobody at the front to take our order, went through the drive thru. All pieces of chicken were not fresh at all, tasted very stale, gravy was disgusting and tasted like it was from weeks ago.

Delicious chicken

These liars dont honor deals advertised on their own website or on a giant 50 billboard on the same road theyre located. We dont offer that. Bait and switch scammers. Happened once 6 months ago and we stayed away ever since. We decided to try again and the exact same thing happened. Scammers.

Your app and website is a PAIN!!! You no longer honor deals at your Spruce Grove location from the app. Neither payments can go through on the app and website. Why say order online to get the deals if the app nor website accepts payments.

This place is a joke go through the drive through just to park in front and wait for it and your order isnt right when you finally get it anyways.

Delicious chicken!

Fresh chicken as always!

I love using coupons here as you will never find a business that tried to hide specials more than this place. Staff are good - place is clean but the whole anti special zero substitutions thing makes me go out of my way to use what ever coupon I can find here

I thought I d try something different which was the quesadilla with chicken. I believe the price was around $10. Which was the worst quesadillas I ve ever tried. It was a small one cut in half Very wimpy very little cheese and chicken. In fact when I picked it up I told the server I was very disappointed but the look on her face was telling me she didn t care. Not only was the quesadilla unacceptable but so was the price. Seems like to me the quality and the service is getting worse. It sure is not getting better not this restaurant anyway.

Staff dont care. Sloppy food. Extremely long wait times. Im not sure how this place is still running

It would be nice to have fresh food! Very dry chicken. Very disappointing.

Fresh and delicious chicken :)

Friendly employees and clean place to eat

No mashed potatoes anymore , tables are dirty,

Chicken is great, tacos are sometimes a touch soggy, but still delicious. W chicken and w kfc

Great food & Fast service !

Smores brownies were amazing!!!!

Horrible service food is awful and prices are crazy

They dont honor the monthly coupons or kfc app barcodes. :( They just tell you to go to another KFC

Their site has coupons to use and states it is valid in store, however, when you go there - they refuse to honor those coupons and states they are online only.

To the young lady working her behind off there today working drive Tru and walk ins you are doing an awesome job and deserve a raise for your hard work

Is this a bucket of chicken for ants? For 9$ you d think you d get more than 13 little pieces of chicken.. should be jail time to hand someone this & expect basically 9$

Best kfc I ve had in2 years. I ve been waiting for this moment of redemption. Fries seasoned beautifully, chicken salty and crispy/hot. Gravy seasoned this location really impressed me this evening!!!

Young man at the drive thru was great and had a can do attitude. Got home with our chicken and fries bucket etc order and Holly Hanna!!! , the cook must have thought he/she would improve on KFC traditional reciepe as the added salt was over loaded by a ton, on the fries. There was so much salt when you dished up your fries it was falling every where, too salty to even eat for any of the family. We tried to shake it off but it was too heavy done to make any difference. I love KFC and know my KFC and this was too crazy. Trying to kill us. I dont recommend this location.

Waste of money. Spend 47$ on old fries the potato salad was jelly. Chicken was dry. Dont waste your money going there. Hope we dont get sick taking a bit of the potato salad. Food

They should have a -star because this is a -10 not a 1. There used to be this place called Kentucky fried chicken maybe you heard of it? It was a little greasy but the food was really good with 11 herbs and spices and now there s a place called KFC and they don t have any herbs and spices. The last time I ate at one of these places it wasn t so good either. But recently I was thinking it s been a while, I could use some Kentucky fried chicken Oh wait, it s not Kentucky fried chicken it s KFC. They no longer use the 11 herbs and spices. I don t know what they use if anything at all but I ve never been so disgusted with their chicken and gravy. It s by far the worst $55 I ve ever spent in my life on fast food. Even the dark meat was super dry I dipped it in the gravy. And for the first time in my life I actually added spice because it tasted like presidents choice plain brown gravy. Apparently they don t longer want to sell tasty chicken to anyone and want to close their business because KFC will no longer get my business or any of my family s business. And with social media the way it is today it s not hard to close a business especially when you look here and you see the really bad reviews of a place like this. The only thing I can say about this particular KFC was the lady that serve me was pleasant and that s it. What s sad was I went through there at dinner time and all the fast food places had lines of cars and KFC was empty, I thought it was closed even though I seen the open sign.

Horrible. Chicken was fried twice, dried out and burned. No spices??? It tasted bland , not KFC chicken whatsoever. The Big Crunches (2)- one was soggy and sloppy and tasted like fish, the other was cold and dry which they tried to hide with extra mayo. Thankfully we didn t order fries/salad..I could just imagine what that would be like. They will never have my business again.

I bought 14 pieces chicken and a large frice today through drive through,on getting home I discovered the chicken they sold to me was reheated, it looks so dry and burnt . This is food poisoning

Came here to cure a craving...... well its completely cured because I will never eat chicken again! Chicken tasted old, there wasnt any herbs or spices of any kind. Im just praying I dont get food poisoning. Any good reviews this place receives, it probably safe to say theyre done by staff members. SAVE YOUR MONEY AND RUNNNN

Great friendly staff who hustle to serve you quickly and take the time to ensure you are happy with your order. The only KFC spruce grove location i will trust from now on.

Ordered take out and when I got home the chicken must have been sitting for a very long time but they sold it to me anyway. The food was horrible.

Tried kfc for a 2nd time . I shouldn t have. The chicken was dry and not fresh. The Mac salad had no flavor. Had to add spices to make it taste better. I will not be going back.

I Dont need to go here.

Ordered a 12 piece extra crispy meal and ALL pieces were dark meat. In addition the chicken itself was not fully cooked and we had to deep fry it at home an extra 5 mins just to eat it. Gravy is nothing more than brown paste. The last three times we have ordered here what we received could barely be called food. Avoid this location, it is horrible. Now that there is a second KFC in Spruce Grove (which provides much better food) theres no chance well come to this one again

Wish I could have put - No flavor to the extra crispy chicken and the burger. No seasoning! Worst money I have spent in a long time. Dont waste your time!!!

What happen to KFC? Extra crispy was terrible no flavor at all and my burger had no flavour as well. Must be new owners or something. Wont be back, so sad.

Baffled! KFC had no chicken... when your restaurant specializes in chicken and it is supper hour how do you operate on gravy and pop... this place wont be around much longer. Not impressed at all!!!

I made a big mistake in trying to come back here again. Prices are absolutely abysmal for what you get (their $5 sliders are hilariously small and I fell for the advertising. I wasnt expecting full sandwiches but this is bad), consistently forgetting things in your order. I drove all the way home, realized the 3-piece I ordered for my mother did not get the gravy that I ordered, drove 20 minutes to get back there, wasnt even in the mood to try and ask for compensation now that my familys food is running cold because they couldnt be bothered to check and make sure everything was there in the order, and all I have is bad impression after bad impression. Dont bother with this location at all. Your moneys better spent actually taking the 10-15 minutes from Spruce to West Edmonton for something like Popeyes or something. This experience has legitimately convinced me to just start cooking my own chicken meals again. Disappointment after disappointment, but nah nah. No more. KFCs gotta go.

Friendly, cheerful staff. Clean and bright atmosphere.

First time we tried this place And LAST. We ordered 10 per chicken, large fries, large GRAVY, large coleslaw. Teller even asked about gravy & was told YES. Got home gee no GRAVY. Chicken burnt & greasy ++++. Fries stale cold hard. When I called he asked about receipt & guess what no receipt. Sounds like a familiar theme. Then he says we can come get a gravy. Not bloody likely. Save yourself some time and go elsewhere where food may be edible unfortunately there is not a negative value.

Freddy is the best

Chicken and Fries not fresh. I will not be stopping in for a while.

Food is always done properly. But I have yet to visit drive thru and not be asked to wait in parking lot. To be fair it could be the plant based burger that causes that though. Chicken is always cooked properly. Really wish their app and website worked properly for online ordering though. Vegetarian options: My son loves the plant based burger.

80 minute delivery for a 5 minute drive, plus they didnt even bring everything I ordered. Websites rough as hell to find stuff.

They completey mixed up my order with the 2 guys before me when I did get my order it was still wrong and Ive also got the worst bubble guts Ive ever had. This store dont even deserve the 1 star review. In fact the store should be condemned.

Ordered through Skip. Most of the meal was okay (lukewarm, but delivery can do that). Chicken was dry and old, and I could tell it had been under a heat lamp awhile. Skin was discolored. Called the store to make them aware, just received excuses back about how it was busy, Skip driver may have taken too long, etc. Manager eventually tried to make amends, but by that point I just didnt want anything more to do with the store.

Chicken was a little dry but otherwise it was nice

Said there system was down. Paid online. Wouldnt give me my food. Stole money !!! Then the people there blamed the online order system instead of saying sorry and giving me my food. I even had a receipt on email and confirmed number

2 chicken wraps and a chicken bowl for me, and my wife had chicken strips and a chicken bowl as well (the bowls were for leftovers, we arent pigs Lol. The lettuce in the wraps was fresh, and the chicken was perfectly crispy. Highly recommend. Food

Bought 10 piece bucket. The chicken looked like it was sitting all day. It was very dry and tasted old. I went there at 6:17pm and had to wait for my order. Definitely not tender and juicy. Im disgusted that I had to pay $40 for something I cant eat!

Every time you go through the drive thru you will be told to wait in the parking lot for 15 to 20 minutes.

Except its more expensive then out used to be. Wheelchair accessibility: Nice cement ramps & nice electronic doors Food : 5/5 |

Love the flavors Parking: Good experience Food : 5/5 |

Best KFC in Spruce Grove

Extremely disappointing meal, Its like they dumped all of the seasoning onto the chicken and then overcooked it all. Extremely salty to the point of being inedible.

Ordered delivery service at 6:35, with a 7:15 delivery, order arrived at 7:45, cold and with no contact delivery, which was not requested plus no notification (I was watching for it), it was also incomplete, I had requested gravy that never came. The chicken was as I said cold, but over cooked - dont order from here.

Horrible chicken, it was nasty!!! Couldnt even finish it... sad. Very sad

Go to Popeyes this place is a greasy mess!! Does KFC even make anything anymore that isnt dripping wet?? Food

Food was decent. Very greasy.

Chicken pieces size were smaller then standerd but the cashier and other staff were so good.

It was great. I have had experiences at other locations where it s been too greasy or too dry. A bit of a communication problem when ordering only because this location was having their Christmas Party approximately 30 minutes after my order and they were not sure if they had enough chicken cooked or if I would have to wait 20 minutes. Couldn t be happier

Could be better

Why do I keep coming here? Went through the drive through the ice build up was a Hazzard to my car kept scrapping the bottom of the car apparently only trucks can come through here? So ordered got to the window and was told to go park and wait....why didnt we just go in? 10 minutes later our food arrives. I ordered the Original KFC sandwich...it was not good at all even the girlfriend wasnt a fan it tasted off. The fries as usual tasted old werent warm and were soggy I need to remember to stop coming. We need a Popeyes.

Now I know why there is no line. Stopped in to buy a bucket of chicken. Got home and the chicken tasted like fish. As far as I know of and Taco Bell do not sell fish. Staff must be cooking fish in fryer. Never go there again looks like Mary Browns from now on!

Off taste to everything I purchased, the hot wings and big crunch didnt even taste like chicken....

The staff there was excellent cleaned up right as we where leaving !was so impressed. Excellent food as well the taste of the food so fresh .good job !

The best fast food experience of my life.

Service was good and busy place. Staff were friendly and were masked.

Forgot 1/2 the good and they said take it up with Uber have no idea if they credited me

Bathrooms are disgusting. They are making men and women use the same public bathroom. Toilet won t flush no paper towels to dry your hands. We are not supposed to share public bathrooms with men. Disgusting. Open up the other bathroom.

Honestly just never eat at kfc unless you want a disappointing meal.

The only reason they get a star is so I can post. My wife went thru the drive thru and ordered two chicken meals. She was told it would be 5 mins they had to cook more chicken and to pull ahead. {there wasnt anyone else in line.} After 15 mins and ppl picking up skip the dishes she went inside and blew her top. Anyway got the meal home and when I tried the chicken I almost threw up, it tasted like fish which I absoulutley hate. What a waste of money. They will never get my business again. By the way nothing else tasted good in the meal either.

The food was good hot and fresh.

Great customer service.

The food was good but the service was strange! Went to the counter to ask for extras and the lady kept ignoring me even though we made eye contact. I had to get her attention and still she had terrible customer service.

Better than normal today chicken not greasy and cooked just right

Don t go here. Asked for all white meat I would pay extra. They gave me all over cooked dark meat and were rude

Parking: PEOPLE! Do Not go there they will fu... up your order everytime, they are useless every time, they get the order wrong. Never ever again! I will go to Mary Browns from now on.

Their gravy was tasteless i kept expecting it to pop in my mouth but never did and I added salt uuuggghhh...

The drive through at Spruce Grove is a total joke. They don t give you your order at the window you go to the parking lot and they bring it out to you. Two items and they couldn t get that right. Burger was cold and there was just as much sauce on the outside of the bun as there was on the inside. Will never stop there again. If it was my business someone would be looking for a job.

Awesome food, quick service and calm environment if there should be a wait.

Honestly the worst staff ive seen ,get here she tells me theres no tenders and you can replace it in a box ,so i take a completely different meal ,the nrxt costumers has the same conversation with the same teller about the tenders in front of me and she replaced hers with a piece of chicken..wtv i waited 15 min for my meal that came with cold fries and colfld burger when i ask for fresh fries she dumped mine back in the frier because it was closing time ..the proceed to stare at us from behind the counter ..horrible service and food

Very rude and unwilling to fill my order when I asked for all white meat in a 3 piece meal - 6:30pm on a Saturday, you d think they would have enough of a cooked chicken selection to fill a 3 piece order with all white meat. KFC has no customer service what so ever - just terrible. Can we just get a Popeye s in Spruce / Stony, their food is much better, I have always had a good experience there, and they don t deny my order.

Went to eat here and sat down to eat it s minus 30 outside and so I go in to eat a hot meal and freeze doing it so I say I m the Parking lot and ate in my car just to stay warm

Absolutely the worst service I have ever experienced, I ordered online and never received my food even though the money was taken from my account, called multiple times to try and speak with someone about the issue never got an answer it just kept ringing they picked up once and I said hello twice and asked if anyone was there just to be hung up on, they leave their mobile portal on so it says they are open even if its not I work in fast food so I can tell you right now that thats not okay, and I came the next day to get a refund and they are closed even though it says they are open online long story short would not recommend ordering online from this kfc unless you want to just give away your money and not receive anything.

The food was ok, service was just ok but we understand it was busy.. ordered some extras and the box was not filled .didnt realize until we were already home. and to there were customers inside, it was like the drive thru was more important...

Just courious if its just my family,we had stopped eating KFC but we gave it one more try our bucket of chichen had no pieces over 1.5 inches round and was bland,kids had sawdust tasting popcorn chicken fries warm not fully cooked half soggy.but the pop was well carbonated. My opinion if your looking for a worthy bucket of chicken for dinner its time to look otherwise keep your money KFC has taken a wrong turn considering there are way better options that wont make you feel disappointed!

Chicken was over cook and the gravy wasnt the best.

The worst store I ve been in whole Canada. Absolutely garbage staff, super slow even unknown person walking on the street can do better than them.

First time eating KFC in a long time. It appears that quality has gone down hill. The chicken was dry and possibly overcooked. The fries were dry and practically inedible. The coleslaw was very tart (too much vinegar?). The potato salad was made from huge chunks of potato which resulted in an unappetizing texture. A big disappointment overall.

Every time I visit this place the lineup is super slow and my order is messed up. I ordered through skip the dishes a couple of weeks ago and they still screwed it up.

Food was hot, tasty and consistent. What else can you say about KFC!

Always love that greasy meal

I have visited this location twice. Both times they were not busy and forgot my salads. By the time I got my salads and back home the food was getting cold. Must double check every order. I will not be returning to this location again.

Fairly quick service. A bit more expensive than I would like

staff very nice

I got 2 large size fries. Both boxes half empty! And the gravy was cold. No napkins in the bag, and the server looked so exhausted. I wont go back.

Forgot the dips, fries got cold by the time I made.it home, 10 mins (on highway)... every time its so.ethijg else, just about done with KFC maybe try A&W from now on

Always great service, however, went through the drive thru and had a coupon. showed the young worker the coupon and he insisted he had to have the coupon. I said what if I have covid and its on the coupon, he said, I have gloves on. My thinking is that is great for his protection, but, If I had covid, and it was on the coupon, and he takes the coupon, then his gloves now have covid and every item he hands to the next customers in the drive thru will also have covid. This place obviously doesnt have safe covid protocol and I would say the manager is complacent and not teaching all the staff to be safe in that regards. Just 2 days before, I went through the same drive thru where the girl just looked at the coupon and said keep it, which I thought was a good thing as I wouldnt be spreading covid inside the building if I had it. I say the service is always great here, but, I would say to stay away from here for your own safety until they address this important issue. I am actually a little scared to go back here and would be wondering if someone ahead of me passed on covid to the worker and if the worker was going to give me covid as I am coming next in the drive thru. I mean the coupons are free to print as many as you want? Do they really need them, I watch them throw them in the garbage right after the look at them. UUUGH. Hopefully the manager will address this, then I will go back, until then, Im staying away for my own safety.. .

3rd time in a row this location has messed up my order. will not be back. no one can understand English at this location.

It takes over 30 minutes now to go to the drive thru with 3 cars ahead of you with their system of waiting to take your order until the person before you has paid and then you have to wait in the parking lot for cold food.

Every single time I use the drive thru I have to park in the parking lot and wait. If they cant even keep up with the drive thru perhaps they should fire eveyone and start over...

Chicken tasted like fish, gravy had no flavour at all. Staff was friendly and fast though.

Food was not that good

Fast, service and actually got hot food and not soo much grease!!

Come here for an empty taco and a long line!

KFC in Spruce Grove is good Service & have chicken when you order it. Professional staff.

They serve always fresh chicken.

Fries not warm. Graveyard tasted nasty. Chicken was way to greasy

Staff can t work grace under pressure. I was there to pick up some delivery. A Filipino lady taking the drive through orders was rude and swear after talking. As a fast food worker u must remain ur poise and attitude on point.

I drove 20 minutes across Spruce Grove to find out that theres only KFC in Canada I presume that does not have the Tuesday special. Very disappointing I cant believe this

The service is always slow, you have to wait 30min, there is a Filipino lady screaming at the workers all the time

As good as ever. Saltiest fried chicken on the planet!

Good food