McDonald's in Spruce Grove

If I could give this 0 stars I would. People there are literally incompetent

After ordering a large pop at self ordering machine and paying for it, my receipt wouldn t print,so I went to the register and was told to pay again,after what showed the transaction and received a medium pop instead of large,employee was rude.

Piss poor food and ridiculous prices. Nothing redeeming left in this chain.

Is this optional!!! Kid-friendliness: Its a good fun place for the family to enjoy lunch or dinner when they are on the go, to the kids hockey practice, martial arts class, or just so you can be at your parents/teacher interview on time so you can hear the next season of your sons antics!!! Wheelchair accessibility: Yes there us a wheelchair accessible door way that I do believe to be a bit wider than code

We got food poisoning from this one and I would not recommend going there

I wasnt there.

Wrnt today, waited 15 minutes for my drive through order.. proceeded to leave and realized an entire meal was missing once we were already out of town. I will never go back to this location

I tried the new herb and garlic fries. They were good.

Our ice cream was delicious

I enjoy my visit to this McDonalds it is a nice location Parking: It has plenty of parking spaces Food : 5/5 |

Just went in for a coffee. The woman who served us was extremely friendly. The place was clean, and service was fast

Dietary restrictions: Allergic restrictions. They met my restrictions specificly Food : 4/5

Was given half a large fry. Thanks.

young workers messed up the order, but manager stepped up and resolved the issue and remade it themselves

Supposed to be open 24hrs. Closed quite often after 9 and when it is open you get food that is not fresh. Buns are hard and dry, meat is cold. Mcdonalds is less than desirable on a good day but at this location it isnt fit for human consumption late at night. I only go here because I work a late shift and its the only place thats open. SOMETIMES.

Blah

Just picked up a coffee

Super slow. 17 minutes for 3 drinks. The staff was great they just need another person on to help keep up.

Its a decent McDonalds as McDonalds goes

Fast service

Its a McDonalds, what more do you need? Cheap coffee for morning shifts, cheap food between after work or before heading home, cheap desserts after a job well done. Just dont make a habit of eating out every day and youll be fine, the occasional treat is always nice at McDonalds.

Clean and well maintained. Food was hot and fresh

Seating is always dirty, in order to enhance performance times, you watch them delete your order off the screens and then they forget they havent served you. Worse McDonalds in town. Never come to the Walmart one unless you have no option

The hambergers are like eating cardboard with no flavor

Im happy to have the app to get the $1 drink deal

Avoid this place if youre a food courier. They dont even have the food ready until AFTER you get there and you will wait a long time!!! The workers there do not want to be there either, why bother going into work. Lousy place

Service was great, I asked for chocolate chunk cookies...they made me fresh cookies and it was fast.

Food is OK but service was a little slow

Average mcds

Fast service

Best food out of all the three mcdonalds in Spruce Grove Alberta..easy access thro walmart store..never have had a wrong order..staff super nice and polite...super clean only thing i like to see more of is ketchup ..thanks Dwayne

Typical McDonalds- best service means getting my orders correctly.

I need the front door to not open to hit people when they press the button. It must not have been installed correctly. Otherwise, everything is always awesome!

Slow drive-thru, make you wait in their additional spots for 10 minutes just to forget your order

Need to redo bathroom....no room in stall

I miss 1990s McDonalds

All McDonalds is poison.. and its not even cheap anymore like it used to be. The big franchise put so many local companies out of business with low prices and quick food. Then raked their prices up once most of the competition was out of the way. I only stopped in for a pop and apple juice for my boy.

Please listen to customer when ordering in drive through. One I asked for a carrot muffin not a cranberry orange muffin. Two the drive through kept taking orders from one side while I waited why two other cars got served before me. Servers need to slow down and listen to the order being placed. Third problem is person taking cash was not happy and didnt even process my payment other window has to take it. Should not have to pay twice. 11/24/23 at 9:07:34 am ks#4 order # 57 Reference # if you need it. While change my review if things change.

Food wasnt impressive for getting it fast it was cold and the fries were soggy. Nights were bearly warm. Took a bite didnt eat the rest. Wasted money. But coffee was pretty good. Ordered. More. Then one meal

I go here quite often when its busy the service is faster then other Mc Donalds Kid-friendliness: they.have an indoor playground and offer crayons and coloring stencils if you ask for them .

Dirty, slow, gross, under staffed, poorly managed

Well good for seniors to have coffee.. aleast dont have to tip . price going up to like everything else

I ordered two coffees, she poured one and a half and ran out completely. Assuming I would get fresh coffee I waited 15 minutes for the new ones not realizing she simply topped up the other two. I had to microwave them when I got home.

Very clean Family restaurant, friendly energetic staff and organized facility.

Love Mc do you always know what your getting

Finally, an ice coffee that tastes like how I ordered it

it was awful service. the workers were rude and miserable. they didn t have leaf lettuce and tomato. terrible mcdonald s experience!

Always happy.

No McGriddles and staff removes pending orders to make their times look better

Meh

Food was cold crew members were just standing around in the kitchen area.

Its McDonalds ..nothing very exciting

Went through drive through went well n my order didnt have a thing wrong..which is nice when you go thru because most of the time they miss something..so was pleased this time.

Very lazy staff members.

No matter how many times I ask for ketchup its never in the bag

Ice cream was awsome

The restaurant was messy, and the soft drink area was disgusting. Only reason I gave 2 stars was for service.

Small mistake on my order but was too far on the hywy to realize so gave my burgers away...

They promote 24/7 drive thur never open when Im off work at 3am

Front counter no customers so our two young ladies went on their phones sitting at the back instead of working, garbage was overflowing, fries on floor and sticky floor. Where you pump ketchup out somebody had filled the bottom tray full of yucky ketchup, the pop machines were filled with pop on the bottom tray. Pop counter was sticky all tables were dirty I had asked one to come and clean my table however she forgot, my food had come so I went and got a rag and disinfectant to clean the table and while I was there eating with my children there was so many fruit flies we couldn t eat because they were all around the garbage the pop machine the spilled pop and the ketchup however they were sitting enjoying their time on the phone at back of cooking area.

Typical McDonalds...no big deal. Staff is friendly, food came hot and fast

The person working the till was clearly ill with some type of respiratory virus. Its disgusting that McDonalds doesnt give their staff paid sick days when theyre clearly ill.

I just walked by, in Walmart but Im sure they got the great McDonalds taste we all crave!

Worst fries ever if this is Sherwood parks location just off baseline road. Their fries were an assortment of some having been repeatedly refreshed probably from 11am they were like chips and some were just cold and gross like yesterdays fries with one or two fresh-ish fries sprinkled in and it didnt happen just one time its happened at least 3 times and its gross. Step up your fry game guys

The grandkids love going here for the Happy Meal.

First of all they ain t got no poutine when I was there and no gravy. I was made already and then i was tryna use my mcd account but the machine couldn t scan that shi it just kept giving errors

The ladies are very friendly and always with a smile and laughter.

This restaurant is rather small, one kiosk and one till, so if you find yourself waiting in line, its probably faster to drive over to the other McDonalds, alongside the highway 16A. Other than that, no complaints.

Good Fast Service.

Was so busy when we visit there, since its Halloween the next day. The kid that took our orders didnt get it right, probably because of being busy there, and plus wearing a mask sometimes makes it harder to be heard! So, we understand the situation and we didnt complain!

Not sure who the guy was taking orders through the drive through today but wow, just wow. 7 cars on the other side, should have gone in.

Ladies had been very polite and nice! But I ordered a kids meal on my lunch and I was starving when the cashier decided to start packing my food without washing or sanitizing. So I politely asked for new fries just to have that lady jump on cash and then back to packing food! So gross handling money and food. It still is a pandemic you really should have better protocols.

If you want a long wait, teenage attitude and a messed up order, this is your place!

Average

Selection is very limited because they are usually out of everything.

Long wait for a coffee. Not very busy.

This is the go to store for art supplies.

We had a good meal. Service at the till was fast and efficient.

Typical fast food. Cheap. Good service. Good coffee.

Outstanding service at this location but the food level is slightly below average. The outgoing blonde girl came out to me with my drink cup seconds after I placed my order at the screen and let me know my fries were being made fresh and they would take a few minutes but here is my drink cup. I was also impressed by how well she communicated and got on with her coworkers. I don t know if she was a manager as she seemed young but she could easily be by her clear attentiveness and leadership. I considered asking her if she wanted a new job!

Love McD

Typical McDonalds but this time the service was very very slow. They call it fast food but I dont know why

Great! Good kids are a.

Ordered sausages and egg muffin meal, English muffin not toasted, egg under cooked, hashbrown not hot, took 8 minutes

Did a great job , will recommend to others .

Ordered a bacon cheese Angus burger.... Had to wait over 30 mins outside.for it and all it had was cheese pickle n onion.... Not happy with what I got. Gonna mention to staff next visit if nothing rectified then they lost my business and will forever have me telling others never to go to mcdicks cuz they are not gonna get it right.

Forgot to give me my fries

Great prices

Not the best experience here for sure. I had their newest hamburger, it was so gross I couldnt eat it, and my wife also tried a different new hamburger with the same result. I could take not liking something because its new if it wasnt for such poor customer service here...this will be my last time.....I dont have to be subject to bad food AND bad customer service at the same location when theres a host of choices here in this area.

Drive through is usually quick..saves time if your in a rush..

Always fresh

Always know what to expect. Fan of the Big Mac.

McDonalds is the same everywhere...

Faster than others. Nice staff

Same as every other one.

Great fast food

Hard to understand staff but salads were good

Never get orders correct...nobody speaks English

Great service

Quick service and good quality

Its still McDonalds. If you think youre gonna get good food with excellent service here... youre sadly mistaken. This is fill your gut with something fast food...

Quick and easy

Was clean , fast and friendly.

Slow service

Terrible

Good deal on egg Mcmuffin and soda.

Random times i get onions on the burgers i ask for no onions on. And they put it in between the two patties with the cheese. And then in order to not have onions. I lose my cheese

Whats not to like? Good coffee, nice staff.

Everytime we go there, something is missing or our order is messed up!

Wrong order fries not fresh

Nice enough park. Good camping. Just horrible system to get in to the park. 2 hrs in line up on the long weekend just to go to a market. Camp permit holders should have a separate line.

It was McDonalds lol

The service was fast and served with a smile

Service is slow and manager at this location seems very relaxed and the place is dirty!!!!!

ok

Went in to get breakfast this morning and every employee thought it was a good idea to just talk to random people in the store or stand there never going back it was just plain disrespectful

I enjoy going for tea but fine its getting expensive

Nice staff. Very helpful

Food is good but if you go through the drive through youll most like get the wrong order. Weve had this done 3 times already.

Why can this location never get Skip the Dishes orders right?? Tonight they missed 10 nuggets with 2 sauce packets and two packages of dressing for a salad. A previous time they had the order ready way too early and it was cold by the time it got to me. Another time I ordered a sausage mcmuffin and it was rock hard!

Always a good place to get a greasy meal.

Mc chicken. Not much mayo and only one small piece of lettuce