Mucho Burrito Fresh Mexican Grill in Spruce Grove

Hospitable servers who go above and beyond with their service and building a rapport with their customers.

Best burritos in the town best customer service .

No white rice.

Ordered a veggie bowl with a drink but wondered how small the portion I got was. It was hardly a half bowl. When asked to put a little more veggies, the lady there said straight no. Come on, guys, stop ripping people.

Went here recently for dinner and was surprised by how small the portions were. Paid for the largest possible size and felt like I was mainly eating wrap. My girlfriend got a smaller size and the same amount of toppings were put into hers. There are better options nearby.

I could eat here everyday. Little pricy on skip but great food and great portions. Good work :)

I am absolutely wild about this Mucho Burrito! I often use the Skip pick up option, and the wonderful staff always mix my burrito well! Everyone is always friendly, and it s just a great experience! Vegetarian options: I also snag the vegetarian options every time I go, and the pickled onions are TOP NOTCH!

Found hair in our burrito

Good food but grumpy people which never makes anything all that fun

Always great service and food. Kid-friendliness: Kids loved the food. Food : 5/5 |

Good burrito, but not spicy for someone from Mexico, they should have more options for toppings

First time, and well Gwyneth be back

Always great service

Great service with smile!

If you like soft, soggy quesadillas and sour cream as runny as milk, then this is the place for you!

I have not been to a mucho burrito in many many years. Stop today, as soon as I saw this one. Still just as good! This is an excellent location. You need to stop in!

Best flavors! Great staff makes me want to move to the Grove just to be closer! Oh and their mucho sized burrito is an awesome size! Very much enjoyed the nachos! PS, dont forget your Jarritos!

I m a high school student, and the prices are affordable, great food, and great service

Another happy customer! My family received good food with fast friendly service! Thanks!

The staff here is super friendly and the quality of the food is fantastic! A great stop if you are hankering for a burrito! This place is like the Subway of Mexican food.

Great good, fast service!

May 5th they celebrate offering great deals on burritos.

******** The best experience I ever had , the food is fresh and tasty, the staff are friendly and nice . I tried different location and it wasn t as great as this location . I have to drive 15 min to come here to get my food.. *********

Love it every time. So many combinations, not sure if I have had the same burrito yet.

Food is really good, but very pricey

I used to love this place. But I havent been in several months. I went back 2 weeks ago and the service was so terrible, that I dont think that I will be going back again. The staff member made my ghost pepper burrito with cold, uncooked veggies and cold, cubed chicken. They barely grilled it so that when I tried to eat it, it was mostly cold. It was inedible. I had to toss it. I did send an email to corporate, but they never replied. They dont seem to care about customer service, and if this is the direction the company is going, then theyve lost my business and my recommendation because yuck!

Typical chain, express food restaurant. Nothing was wrong with my meal but it just wasnt overly great. For the money I ended up spending on 2 meals and 4 drinks for a quick snack for my family, I felt immense guilt for not supporting a newer more local taco place not far from here. Very clean. Service was adequate.

I looooove Mucho! Bring back the smothered burrito!!!

I am what you might call a Friday night regular. The young lady and the gentleman that serve me, know my order by heart. The service is always friendly and I m greeted with a friendly Hello. I am never disappointed when I get my burritos home!

A bit on the pricy side when all is said and done however value for dollar its totally worth it, like most Mexican. Is it muey authentico compared to AcTuAl Mexican cuisine itself? Nah, but its a close enough approximation that Ill willingly go back again and again.

Ordered online. Then had to wait for half hour because they missed it. And to top it off 3 of 4 orders were wrong and mine was inedible. Never going back there. I have been to other Muchos which were great. This comment is site specific.

Always fast service and build your own burrito or bowl. They have to watch the chips my taster felt they were stale, I confirmed that.

Always good eats

The absolute best staff and burritos. Everyone who works at this location is always so kind and pleasant. Thank you!

Went from 5 stars to 2. Got lunch here today and the food was not good. Cold, greasy, fatty beef. Cold veggies, cold rice. Normally finish my entire burrito bowl but this time I could barely get through half.

I love this place! I switched from somewhere else to Mucho looking for something with larger portions, healthier food and this is it! I always order on the Skip app - which is about 2 or 3 times a month from Mucho alone, and no matter if its for the family, or just myself, they never miss a thing! They have called if they didnt have the Bubly water instead of guessing what to substitute, the food is always so good - and when asked - the extra protein is always subbed for what is indicated in the comments! Mucho Burrito is often times the first choice when choosing whats for dinner when I offer to buy!

Great! As always.

She makes amazing burritos. Period!!!! Friendly too

good food and service

GREAT food and service at this store, had the burrito with pulled pork,rice and other fixins. we have been their 4 times and the burritos have been good all the time. It even has a outside seating deck.

Best Customer Service and Food..

Great Food.. Amazing Taste..

The best burrito I ve ever tasted. Highly satisfying and best customer service.

Food tasted good but was cold. Veggies were clearly bad, service was terrible and the lady who made our food was rude.

Fresh and delicious everytime.

We ve been going here for years! It s the only place we can actually leave full from the size for an affordable amount. The owners are always so friendly and want to make sure our burrito tastes great!

Love the burrito bowl salad!!

My order was awesome, got the beef brisket quesadilla and it was really good, full of flavour.

The worst service at a Mucho I have ever had. The girl making my food this afternoon did not listen at all. She messed up my order over and over and instead of correcting it, she continued to ignore what I was saying and thought it would be fixing it to layer ingredients over the ones I did not want/like/or request with the ones I initially requested.Wont be going back to this location.

Pretty happy with the service here but their sign says they are open till 10pm. They seem to be closing at random times. Its 9:20 and closed. Sometimes 10. Should just stick to a schedule so people dont have to waste their time driving there to find out the hard way.

horrible.

Clean Location, Clean washroom, friendly and quick staff. Prices can feel a bit steep but the product came out fantastic.

i love the service received from girl , she did a good job thanks for making delicious food.

The person who made my burrito barely acknowledged me when I came in. They rushed through the process so much that it felt like I was an inconvenience to them by being there. They also did an awful job wrapping the burrito, both in the tortilla and the foil. It started falling apart so badly that I had to use a plate to hold it. Tasted fine at least. I hope I can find another burrito place in spruce grove, because this mucho is not worth returning to.

If you love mexican, or rice in general then I would definitely recommend it. One of my all time fav.

Terrible customer service. Despite it being our first time there, we were rushed through the line when deciding what we want on our burritos. At one point, the lady even asked rudely, Do you want it or not?

The staff attending this restaurant does not understand the concept of customer service and customer satisfaction, they give me a wrong order and expect me to pay when is them who didnt got my order right, their excuse was that the staff was in training, they were more focused on getting me to pay instead that fix their mistake,

It was a nice change of food.

A mucho burrito here is the size of a regular at other places. They are heavy on the rice and not much else.

The staff seemed annoyed that someone was ordering food. My quesadilla looks like it was stepped on. This place used to be great but it s not worth coming to anymore. Adios. 2020 Update: I thought I d give it another try. Still the same bad service. The food is tasty, but it s not worth dealing with the awful staff. Luckily a BarBurrito is opening soon.

I went there and i had worst experience there because i spend $50and i got very less food and i did not get any sauces even the guy is very rude to me.very garbage service. I never go there nd i did not refer to anyone.

A healthy and delicious alternative compared to other fast food restaurants. Love the Burrito Bowls. Thanks to Sudesh for his excellent service and hospitality !

Great food

Was there tonight around 5pm. The guy did not seem to care whatsoever about his job. Cheap on the toppings, very unclean. I think he didnt want to grill the tortilla too long because the press was filthy. The veggies looked like they has been sitting there awhile and the rice was not fully cooked. This isnt the first time I had a bad experience here. I usually dont give bad reviews unless its really bad or theyve done it multiple times. I feel like they just dont care about their business here and it reflects through their food and service. Too bad because I love mucho and I havent had any problems at the other locations. Guess Ill just have to stop by another location before I come into spruce.

Burrito place. Not bad. A few steps up from taco bell.

Bland didnt enjoy it

Food was great

Terrible service, been there twice, no steak both times and no cilantro on the last...whoever was making my taco trio must have been the owner because it was unreal how cheap she was, not to mention her bad attitude. Could be a great establishment, but at the moment, deff a would not recommend...

Food is always pretty good, staff could be more pleasent though haha

Great service and great food, once a week at least!

Real maxican touch

Burrito was good but they forgot to put the chips the order and the cheese dip was old and burnt

Worst Mexican food Ive ever had. $44 for two people to have fast food buritos is ridiculous

Kinda pricey but awesome food

Pretty good food but to be honest the quality of this chain in general has been slipping for a couple of years. Recommend getting takeout, the atmosphere inside is somewhat dull, cold, and echoey.

Very disappointing experience today. Probably shouldnt have sick employees making burritos or handling any food at all. Totally grossed me out, and who knows how many people will get sick from him. That employee is doing more harm than good by coming into work sick and passing his germs onto everyone. I felt like he was contaminating everything with his disgusting snorting, and heavy sick breathing all over the food sitting in warming trays. It was absolutely disgusting and Im mortified that he would even be allowed to handle food and was not sent home immediately. Sick food workers cause hundreds of foodborne illness outbreaks, and many of these outbreaks could be prevented simply by making sure that food workers don t work while they are sick. We already have enough trouble trying to keep everyone healthy........ but lets let the sick guy make everyones food.

Good food quality and good service as well. Always go there atleast twice a week

Must try this place

Massive burritos and fresh ingredients. I love it.

Love be this place.

Try the shrimp burrito! Super good!

New Managenemt. Way better. After avoiding Mucho Burrito for a while now we decided to stop in. The portions were back up to normal sizes. My burrito was excellent. My wife enjoyed her bowl and my picky eater daughter loved her chicken quesadilla. Lots of meat in all of our dinners. Ill add a star when they bring back the smothered option. Goog job Mucho.

They totally messed up the order. When we phoned to tell them the lady said oh it s a new girl. She messed up . Nothing about redoing the order. So he had to throw it out. It was gross. She said next time you order we will throw in a bag of chips . Really. So we paid for supper to put in the garbage. Great customer service!!!!!

Pleasantly surprised by my experience here today. In the past it was not the same. I m very glad they figured things out. Delicious food and amazing polite staff.

Always love me a good burito . The mucho size usually means i have left overs for later

Mexican grill - yes. Fresh - not so much

Loved it... Delicious authentic Mexican food.

Its a decent burrito place. The chicken is always a bit dry but with everything all together it isnt bad at all. The jarritos is amazing though +1star.

super friendly staff and absolutely delicious every time i go!

Sooo good... every time!!

Huge burritos,

Thank you so much for taking such wonderful care of our family during our visit to this location.You and your staff were so very accommodating and informed about healthy menu. food was absolutely wonderful, from preparation to presentation, very pleasing. We especially enjoyed the special churros. girls at line were providing us wounderfull service I ever had.

The food is great, but unfortunately they have a younger woman working all the time thats a complete a-hole and has served us a frozen churro, and now twice has ignored my request to swipe my customer loyalty program card, and then blatantly tells me that theres nothing she can do about it, and essentially tells you to take it dry. Ive been eating here regularly for years, driving 20 minutes from my house, but next time Im going to try out Quesada since its a block from home. Straighten her out FFS.

Excellent hot salsa and tacos!

Glory adios

Perfect food for mexican craving !

I will say friendly staff and service. But I payed $16 for a quesadilla and a water which is just a little pricey for me considering that its a fast food chain and I wouldnt say your paying for quality. It tastes pretty good but its definitely not top notch . For the same price at a local restaurant I can get the same thing (which i enjoy better, quality and taste wise ) made delicious and with fries or salad . Just my opinion though. Hope its helpful

I ordered the Beyond Meat Burrito, and was SO disappointed. Why can you not change any ingredients?? It comes with a spoon of Beyond meat, which was gone in the first bite, theres some pink horrible vegetable in it, and squash??? Its massive, but 90% rice. Theres a place in Stony Plain that do an incredible Beyond Burrito. Lesson learned

Food was ok. I ordered a burrito with a side of corn chips and salsa, he just threw a handful of crumbs and broken chips on a metal tray next to my burrito. There was not alot of meat on the burrito, mostly filling.The actual restaurant was not very clean (dirty tables, seats, floors, etc). It seemed the staff wanted our group to leave quickly. The lights in the restaurant kept flicking on and off maybe an electrical short? Or someone flipping the light switch? Definately not worth the money I paid. I would never return.

If I could give 10/5 I would - the absolute best service I have ever had, and the food is just as good as the service was. Sudesh was great introducing himself to everyone who walked in and make sure everyone was happy. He has earned a life long customer. Best dining experience I have ever had.

Flavorful food had the tacos nice size and yummy.

Delicious! Pick your meat, pick your toppings, pick your sauce. I had chorizo with ghostpepper sauce. Soooo good!

Fantastic! Fresh, delicious food in such proportions youll feel like you are going to burst! Price point is great compared to the quality and quantity of food too. Five honest stars.

Very good food and great customer service.

Great food, amazing customer service

Was great service and even better food!

Delicious burritos, good price, and made right in front of you so you can ask for more or less ingredients

not bad for a quick bite but on the expense side for what you get

I was very happy with the burrito I purchased

Great food and a great value. The portions are large so bring an appetite!

Poor service

Was an hr before close but they already had a bunch of food put away.

Food is great but the service was a little slow

Awesome food, customer service was okay.

Awful customer service. We walked in and we were ignored by an employee at the door, and then waited at the front for 5 minutes before anyone even served us. They were rude and not helpful. Its annoying to get food and not be able to ask questions about what we want. Worst location Ive ever been to, and we wont be back.

Yum is all I have to say.

I visited this location on July 30, 2018. The restaurant was empty when I arrived except for 1 patron. The staff was courteous and somewhat friendly. However the burrito I received was quite bland. I eat at OTHER mucho Burritos about 3 times a week. The guacamole and the premium veggie mix looked like leftovers from yesterday and the rest of the ingredients were luke warm at best. For a $12 burrito I expect hot, fresh ingredients and great flavour. Maybe next time...

The Shrimp Burrito was under cooked.

Love this restaurant

I enjoy coming here from time to time cause the food tastes pretty good, it s always cleanly, and the prices are relatively fair. If only the female staff wasn t so miserable all the time. I don t think I ve ever seen any of them smile, and the only time they talk is when they ask what you want in/on your meal. A little friendlier demeanour would go a long way.

Churros are the bees knees

Food is great, but I always seem to get the one staff member who doesnt own a smile and just hates their job.

Its mucho burrito what more do you need..

The pork burrito is amazing, get it every time.

Excellent. Lots of knowledge regarding gluten free. Very comforting for an celiac.

I absolutely love mucho burrito! I wish there was one in Edson. Always fresh, always perfect, always delicious. Highly recommend.

Automatically started putting toppings on our burritos, were put out when I asked for chips and salsa even though they had them advertised as a free promotion. Worst experience here so far.

We have gone numerous times but this last time was the worst. The girl making my burrito said nothing and just started putting toppings on. Im vegan and she automatically put burrito sauce on it which now Im going to be sick later because Im too nice to say anything. She looked shocked when I almost yelled no cheese. I would have liked other toppings but she wrapped it up and put in the warmer before I could ask. Totally unprofessional. There are signs everywhere saying that if you get a medium burrito, you get chips and salsa. They didnt give them to my husband and told him $1. My husband reminded them of the sign and then they practically threw it at him.

Good stuff. Standard A lot.

Fresh and tasty

Great food. Great service

Very disappointed with the quality of food and service.

Two words. Amazing food.

Amazing!

So good! This is the best place for your $$$ worth.. you wont have to eat for the rest of the day.