Boston Pizza in Spruce Grove

Always has good food and friendly staff

Quick lunch pizza stop, standard BPs food Excellent service Food

Good food. Good service. Competitive pricing. What more can you ask for?

Sucks that they didnt pack $40 of our order. Dinner ruined, and I wont make this mistake again. Bye BP. Food

Boston was always a great place to dine!

OG on Calahoo Rd. Best BPs in Spruce or Stony. All others are a waste of money.

Not very friendly if ur indigenous r if u look like ur homeless

Staff were friendly, attentive, and very friendly.

Boy this business has gone down in food quality from years before...the pizzas are almost Ethiopian in quality

Great experience in an older BP. I was there with 2 other adults and my 3 kids. Fantastic service and the food was delicious for a BPs. I d return to this one.

Triple Flight is a good way to try 3 flavors of pizza fir a reasonable price. Will get again

Food is good, service is alright and atmosphere is bland. Parking: Parking lot has holes large enough to swallow a car Food : 5/5 |

Kid-friendliness: Kids love it there so do i. Always great taste and always can rely on rhat, keeps us coming back Recommended dishes

Excellent service and my hot wings were great. Thank you.

great place to watch oilers games

The food is always good and the service was excellent

We went for lunch, the service was awesome, the food was great. I will return.

*New review may 11 2024 I often drop in on my way home from work and today I had the most excellent service, thank you Delainee you did a fantastic job and made my day better. Keep up the great work! ------------ New review Jan 7 2024: Really pleased with my takeout order and the service, thank you for making my evening better and keep up the great work. --- ------- Nice new decor and menu since last visit. Felt a bit rushed and that makes the rating. I would definitely go back to try the new items, though it would probably be for a lunch or something.

my food was soggy, lettuce was bad not sure why it was even considered being put in my food. my chicken was pink in the middle. the other food we got the bun was rock hard and cold.

I visited here 1 yr ago with family, food servings is huge and tasty, excellent server. Kid-friendliness: Yes

Cant rate the food, because despite being seated by a disinterested hostess, we waited 15-20 minutes and received no service at all, even though the restaurant was dead. The waitress looked our way a few times, but couldnt pull away from her friends at another table or her phone long enough to take our order. There are plenty of restaurants is Spruce Grove. Go to a different one.

Ordered Boston pizza for dinner was not good at all and forgot and mixed up items been downhill for years

Ill be going back! The service was top notch!! Was extremely impressed.

Decent place, a little awkward in the seating setup. Good service though and decent food. Good place to go for a beer or a game. They could use another TV on the south wall though.

Had oven roasted hot wings and garden salad. Both were good, although some of the wings were a little flabby which is always unappetizing. Pepsi was a little on the flat side. Great white north pizza was really on point. Service was friendly and attentive, but not overbearing.

Happy hour specials on drinks and appetizers. Daily specials plus Oiler night specials.

Food was good, spicey ceaser was missing salt, and the booth was small. Next time Ill just try the bar side. Service was expected as usual smiles .

Disrespectful. Found a hair in my food, hardly did anything, no apology, no nothing. Didn t ask about my meal, or if i wanted a refill. Literally had to ask for my own water.

found a piece of hair in my fries , the response i got in return after telling the waiter was ok . bad service, didn t get ask for refills, or how the meal tasted. didnt even get a simple have a good night from the manager. disrespectful.

Exceptional service!!!!!

Delicious meal.

I love Boston Pizza and 99.999% of the time my order is perfect. For the first time this evening my order had been a little disappointing, I wasn t planning to say anything but the server noticed immediately. She had a fresh order made and packed up for me. I truly appreciated it and it made for a great experience. Thanks so much.

Great food, fast service, and clean place

Good food

We were here on Valentines Day as one person in our family has a birthday on this day. Despite showing up before 5pm, it was super busy, and we were forewarned that the kitchen might be slow. Well, it was definitely slow, but we had a wonderful waitress who remained calm, patient, kind, and attentive throughout our time there. Her name is Stephanie, and she has just returned to work after maternity leave, which I can appreciate is a big adjustment. Youd never know shed been away from work at all, though. Huge shout out to Stephanie for the great experience despite the busy pace produced by a full dining area.

Great service!!! Sat down to have a lonely dinner by myself to kill some time before an apt and the food came in less than 10 mins! Nice staff

Love this place, great place to go for a quick bite. We stop by after church now and again and we always love the service and the food.

Decent, menu hasnt seemed to change much in decades

My Boston Pizza

Great waitress and chef did an awesome job of food

Great supper of ravioli, definitely not Chef Boyardi and cheese pizza. The server was super, plus being friendly and open. Nice treat on a hot afternoon.

The food was good the service was great

Great Pizza.

Reasonably good service and the food was good, as usual. We were seated in a booth in a corner which I didnt enjoy. It literally felt like we were stuck back in a corner. This particular restaurant didnt have the same ambiance that I usually enjoy at Boston Pizza. Cant put my finger on it but that was the feeling. Might have been the service lacked the jovial style I like.

Went with my 2 boys for a birthday supper.

We are a long time BP fans, however this location continues to disappoint. Repeated dine in visits, extremely poor food quality, missing ingredients and or poor quality and freshness. Portions are a hit or miss, really bad atmosphere. Long wait times, bad service with hardly no check-ins and or incorrect orders. Hygiene issues with massive amount of flies running around sitting on your food. The fountain taps always spit out watered down soda. Repeated excuses and apologies. Scratch this location off our list.

its ok , service is ok food is ok nothing special.

Our family of 8 went on fathers day. Hardly anyone in the restaurant. We ordered and from the 1st meal to the last one being served it was over 1/2 hr. Some people were finished eating be others got there food. One child who had spaghetti was last to get a meal. Even messed up orders. Will be our last time visiting this BP We were told by the waitress a skip order came in AFTER ours,so ours got bumped. This is unacceptable Asked to see manager but they did not come see us!!! Boston pizza Calahoo Rd Spruce Grove not recommend

Good food. But ran out of steak! Our server was wonderful, she was really nice. But there was a backlog in the kitchen. Definitely could tell they were short staffed.

Really cheap on the toppings. Ordered a large tropical chicken. I think it had, at most, 6 pieces smaller than a dice. The bacon, which we said put ALL of it on one half, was definitely not the full serving. Service was great! Left feeling meh, I won t rush back.

Terrible service. It s took 30 mins for us to get water and it was a dead Monday evening never checked back after that and all our drinks were empty until the food came . The food was decent though!

Our servers at two separate locations were great. Restaurant is good. The food is chintzy and poor quality. First instance lasagna came in a square dish with very little sauce, very little cheese mixed in and no baked cheese on top. Waiter apologized and brought more sauce to make it passable. On that same occasion and the next, an individual Boston royal and a Hawaiian pizza have sparce toppings and you had to search for the cheese. Sad & pathetic ...wont go back. Some of the founders money spent on Dragons Den needs to be invested upping his game. We pay too much for what we are being served.

The adversion to pizza sauce is beyond comperhension. Also it would have been nice to have the cheese actually melted, even a little. Bad, bad pizza.

Good place to eat with the fam

Not wheelchair accessible

My bigest complaint is once our server took our order and gave us food They did not check up on us enough. I literally had to get up, find someone. And then tell them that we needed drinks to be refreshed. then when I wanted to go. Still cant find our server. I flagged down the manager and asked for our bill. I sure hope this is not normal for this location. The food was awesome!! Food showed up in a reasonable time frame. service was horrible Because The waitress did not check upon us enough.

Nicely renovated, quick service, covid protocols seem to still be respected as guests seemed to be seated a bit of a distance apart. Hand sanitizer available.

Absolutely love this restaurant and all the staff great place to watch a hockey game only problem Ive ever had there is this just not quite warm enough

I called because they forgot an item in my order and the options they gave me were a credit on an account that doesnt exist or 50 min wait to deliver the item.. this has been the third time this Bps has disappointed me. Dont waist your time go to the one by the trileisure building across town.

These folks have always been friendly and the service great. The food is standard Boston Pizza fare but my kids love it and they are so understanding. I look forward to the next time I can bring the whole family again.

Worst service ever. If I could give zero stars I would. The front end staff is completely incompetent in taking a straight forward take-out order. Overpriced low quality food.

Had some cauliflower crust Hawaiian pizza today, sweet, spicy and very delicious.

The manager ran a red light right in front of the location and gave us the finger when we honked at her. Im not sure what kind of trash you hire here but maybe ol Pajamaas at work should learn some class...

There is another BPs in town. Please go to that one. Occasionally throught 22yrs Ive tried this one as staff changes. And it is closer to where I live. But not once have they been polite or gotten an order correct.

Lovely waitress she was very friendly and was quick on her feet never took long to get our food 10/10

This is my favourite Boston Pizza..The staff are friendly and the service is fantastic

Worst service ever. Couldnt get our food, sat for an hour without an offer for a drink refill. Awful, we will never visit this location again. The other spruce location always has exceptional service, my bad for expecting that a chain would have the same standards in place at all their locations.

Highly recommend the Bbq Chicken Pizza

Ordered a pizza and it arrived totally ruined and left on the doorstep. Pieces were ripped apart and turned upside down.

Did not have a good experience this time

Pooooor service. And getting my doubles in a pint glass. I m paying for booze, not mix. Might as well just get a pop.

Had dinner here tonight. Our pasta had a BUG! Never coming here again.

Great service.

We (3 people) went for a late lunch when it wasnt to busy. The waitress had challenges serving, she was very slow. We asked if she was serving in the lounge also. Nope just the 4 small tables in the restaurant. We ended up clearing our own table when she started serving dessert. Yes, we did tell her we were finished and asked for take out containers prior to. We understand food prices have gone up but WOW! $8 for a beverage with 1oz of alcohol, pizza $30 with 2 toppings. As a lot of people are struggling these days visits to this establishment will be a lot less in the future.

Our server was beyond awesome! She made this visit so enjoyable. Too bad its her last night working there! Decent food, quick turn around. Cant complain about that.

Good food Crazy service Hard to have conversation with servers asking every 10-15 but was still good

this place has terrible service walked out thr first time because of how long i waited to be seated even though multiple waitresses saw me and again waited forever to be helped just to be told systems were shut down when asked for a cup of milk. Fridges arent turned off im not stupid.

ways a good time. Staff are very pleasant and friendly. Never had bad service here and they are great with our kids

Great service.

Went for the fishbowls!

This location is a hit or miss. If we dine in, its okay. Every time I order take out or delivery there is something wrong. I typically order cauliflower Bandera bread and it never comes with the Sante fe sauce. One time, they charged me for the Sante fe dips when they should come with the bread because it still is a Bandera bread and Im paying $2 more per bread because of the cauliflower crust. Ive ordered Bandera bread and meat sauce, and twice they have forgotten the sauce. I recently got a double cheese pizza and this is how it came. Super super saucy, little cheese but was charged for extra cheese! Attention to detail is what this location is missing.

May 15 2022 2:44 went for late lunch with hubby, 4 other tables occupied. Cassandra E serving did well , great on drink refills. The hostess should be fired. On entering she asked if we wanted one menu or two. Seemed to be an odd question. I asked why, she said it took alot of work to clean them. Um ok. Once we sat down I asked the waitress why the difficulty cleaning the menus. She said it wasnt really hard just took alot of time because they had to put in cleaning solution and wiping them was repetitive. Apparently they need to be educated on how to sell food.

Excellent service

My daughter and I were seated in a very empty resteraunt with one other customer the other day and after 15m of waiting for someone to take our drink order or food order we left. They even hesitated to give us actual menus they almost expected us to use our phones in which we agreed to do so. The waitresses walked by numerous times and spent most of the 15m talking in the back together. Very disappointed so we left to the Stony Plain Boston Pizza and had exceptional service and food within 20m of being seated!

Regulars. Great staff

Service was terrible, price for some of there stuff is crazy($20 bucks for chicken fingers and fries) seems a bit steep especially when my sons kids meal had pretty much the same amount of food as mine. When I talked with manager she just said thats the price and thats that. Some Tables had dirty dishes on them when we got there and were still the same way when we left a hour later. 4 servers, hostess and a manager on.I guess thats why there was only 3 people in there. Wont be going back any time soon and from Ive been seeing and hearing Im not the only one.

The service at this location is inexcusable. 25 mins sat and not even a drink order taken and that order only got taken after I flagged down a manager. When food finally came my daughters order was wrong didn t bother trying to get it corrected as we were running out of time. Restaurant isn t even half full. We never even saw our actual waitress until we were done eating and it was time for the bill. I get that it s Boston Pizza but come on this is ridiculous. This location needs to realize there are two other Boston pizzas within 10 mins drive from here.

was in the lounge during the game. the waitresses were awesome food was good n she kept our drinks full

So pricey for what you get. A medium and large pizza delivered by skip the dishes Cost $57. I guess if the pizza was fantastic but not the case. So salty, 1slice of underripe tomato on each slice, sparsely pizza slices and barely any sauce on bottom. I swore I would never order from BP from the prior order but thought would try again. Believe me never never again.

friendly staff fast service

We enjoyed the boneless wings and pizza we had from this location, our server was attentive each time. Twice now however, we have gone and tried to use a gift card and they have been unable to take it. Sorry is there any other way you can pay? While we are able to do that, we planned our (two) dinners around being able to use the gift card and both times they were unable to process it. Instead of trying to find a solution, then problem was shifted back onto the customer to figure out which didnt sit well with me. We were able to use the gift card at another location without trouble so I will seek out other locations from now on.

Great food, awesome service

Kid-friendliness: Highchairs. coloring books & crayons

I used to go to Boston Pizza regularly. Unfortunately its going to be my last time. The server was very rude, very bad attitude. I dont remember her name but, she she was a tall asian girl. That is so unfortunate.

Pizza wasn t cooked sent it back and it came back burnt

My gf and I went to BPs after a long hard day of work. There was only 1 waitress working and we were her last customers for the evening. Service was splendid and quick, it was my bestest BP experience ever. Have to brag up BPs as SERVICE, CLEANNESS, FOOD and WAITRESS was Awesome!!

Amazing service. Definitely coming again.

Excellent service and everything I order is always great!

Waited 40 minutes for server to take our order, they went on break and the manager didn t cover them. Had to track down another server to order food. Memphis burger wasn t made correctly (no sauce) Bandera bread with meat sauce came out ice cold Won t be returning

Good management, better than the other one in town.

The food and service are pretty good. We had lasagna and a big burger with sweet potatoes.

Waitress Candice was being racist towards me, my mom and my nephew when we went there for dinner after work and school. Told the manager that she took our orders and left us waiting 20-30 minutes without taking our orders. She tended to all other customers in her area and ignored us while we were waiting. Finally after going to complain to the manager, manager came and took our order. After she took our order, the waitress Candice came and brought us our drinks, she then put our drinks on the table and basically dropped my water on the table, spilling it and threw the straws at the table.

Delivery drivers are extremely unprofessional and I would recommend ordering from another pizza place .

Came in for a quick lunch with our volleyball team. Taken care of perfectly with great suggestions and service. Thanks for a great lunch!

Had delivery. Beef dip and fries. Only live 2 minutes away. It was cold, fatty, thick, tough meat. Soggy fries. Delivery person didnt know how to use gift card, not their fault. Should probably be trained. I let them know I had the card. Very over priced, always has been ( even though I didnt pay for most of it). Now the food isnt even worth it.

I did not eat here because I am a celiac. The server was honest and told me there are no guarantees about cross contamination, which I appreciate! The server and manager were very polite and caring. My other family members loved the food. I felt comfortable here in an uncomfortable situation.

Thai chicken wrap - most amazing.

great service. never disappointed in the food.

Friendly service, double baked wings were very good but I really wanted the salt and pepper ribs but apparently have been taken off the menu :(

Good food and great service.

Only Boston pizza where I can get a Buffalo chicken sandwich after they got rid of them. Great friendly staff.

Covid19 has all restaurants in Alberta shut down for dining in, again! Frustrating to customers, restaurant owners, and their staff alike. We went in to order our to go pizza and to use restroom which was spotless. The young lady who took our order was very courteous, friendly, and helpful. She brought our pizza out to our vehicle with a smile and good spirits. I empathize with her and all her co-workers, those who have managed to hang on to their jobs anyway. It has to be frustrating for the staff in these restaurants. She was a very pleasant encounter and the pizza itself was piping hot and excellent. We ordered the medium half Hawaiian, half Meteor pizza yesterday (Tuesday, April 13, 2021 around 2:30 PM) so even though I dont know her name if her boss sees this review she deserves accolades for her exemplary service and so do the owner and manager of this restaurant for maintaining BPs high standards of food quality and service in difficult times.

Good food here, if you are hungry then this is the place!

I placed an online order today but accidentally chose tomorrow for the pickup instead of today. So of course when I went to pick up the order they couldnt find it. The girl who helped me was apologetic eventhough it was my error picking the wrong day. She wasnt able to correct it but offered for me to speak to the manager when they arrived. I declined and opted for a grilled cheese supper tonight and postponed our pasta until tomorrow... if I remember to pick it up on the right day lol. Always excellent food and definitely great service!

Wonderful service, drinks and wings!

Food was not great

Always friendly, fresh and hot Thank you

Typical BP. I was on the lounge side for lunch. Service always verry good. Food is predictable.

Great staff there!

Had the Boston burger the other night, had the joy of food poisoning with uncontrolled diarrhea while trying to travel. STAY AWAY.

Good service, great food

People who dont know any better might find themselves more inclined to visit the newer shinier Boston Pizza across town, but the truth is, theyd be making a mistake. The Calahoo Boston Pizza may be older, and may not look as nice from the outside, but the inside has been recently renovated and looks great. More important than looks is the service. The service here is great. It seems like youve only got to visit here once for them to remember you. All the servers here are very kind, friendly, and accommodating. Most importantly, the food is good. I really appreciate the diverse menu, and they handle it well. Non-pizza items do actually taste great! Their drink menu is pretty great too. I definitely recommend this restaurant. Great for families!

It was okay

This is our grandkids favourite place to eat out.

If I would give zero stars I could. For the amount that s charged for one meal let alone 2 this is a joke. I pay 40$ for one meal alone & y all couldn t put more than 10 onion rings in it? It also would have been nice if the onion rings were cooked instead soggy & cold .

Got a skip order tonight, the food was good but prices have gone way up. I understand that restaurants have been hit by hard times in the last couple years, but so has everyone else and the food here was already overpriced to begin with. Just including this for others to keep in mind before coming, you may want to check the new prices online first so youre not unpleasantly surprised. Picture included is a note we got in the drink bag. No idea why you guys couldnt just call to let us know if you were out of something, like you used to. Or better yet mark the item as sold out when you run out of it. This wouldnt be that bad but I saw another review with a picture showing they had the exact same thing happen to them. Not a good look to ignore problems that your customers speak up about, and allow this carelessness to continue. After $70 for 2 people and a couple extra pops, I think its fair to expect that it would at least be made up for with good service. If not, I dont think people are gonna be too motivated to keep choosing to splurge at this restaurant. We ordered Oct. 9/21 at 11:15pm

A nice local lounge to go and relax and unwind.

More Good every time

Management needs to inform all their employees that a guest QR code DOSE NOT have to be on their phone to enter, a printed paper copy of the QR code is also acceptable as long as it scans correctly. My elderly friend was turned away, his paper QR code was not accepted. He was told it had to be on his phone.... he does not have a cell phone! Educate your staff on proper procedures.

Good food good service limited menu at this time but the Boston royal is still the go to pizza

my initla thought was that I didnt think we would be impressed with this location, but it goes to show you cant judge a book by its cover. food was packed so good and was so tasty. zero complaints about the food quality or value. initially, the place def looks like it needs some updating and waited for quite some time to be acknowledged by staff, but once I was everything went well from there. would definitely order from here again based on the food.

Awesome

Wonderful waitress super clean great experience

Customer service was good but the food I ordered (MVB with caesar salad) was disappointing. My salad was soggy and the burger patty was dry, everything else was great, the calamari was delicious although after waiting more than 20 minutes for your order youd expect a fresh and nice hot main dish.

Good service but prices are way too high.

Our server wasnt very good asked if it was her first day she just laughed and said no doing for yrs well she should find a new profession food was great service no so good

The waitress Marleana(?) Was fantastic. Food has gotten smaller, but still tasty

Loved the wings were done to perfection

The bathroom needed cleaning last time I ate there.

Good food and knowledgeable staff the food is great to .

The Best restaurant in Canada

After eating leftovers for the next day I found a long black hair in my food, no one in my household has long black hair, not only that our pasta was tasteless, unfortunately it wasnt the first time ether.

I m tired of restaurants skipping out on quality when you order through skip the dishes. As someone who orders quite a bit, it s consistently bad. We just ordered a baked spaghetti with meatballs to find that there were missing meatballs and the order was in a way smaller container then usual. Usually we can feed two people from this meal in particular and it was extremely small this time. Super tired of being disappointed for the money it costs to order out.