1257 Commercial Way Unit 6, Squamish, BC V8B 0Z4, Canada
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
This is just another franchise of Dairy Queen but there is something wrong at this one. Their freezers don’t seem to work. I have tried once per year to give them the chance at redeeming themselves but I refuse to buy ice cream here. The ice cream WILL NOT make it home if you go through the drive-thru. Any ice cream product coming from the machine turns to a runny mess within five minutes. The last time I tried was a week ago, it was barely 10 degrees outside and it was basically creamy cold soup when I got home. Worst Dairy Queen ever if you can’t put the ICE in the ICE cream. The service and restaurant are as they should be.
I buy food from this store first while travelling to whistler. I think it is my best choice to choose this . Because the food is awesome and the specially the staff of this dq is so polite. I highly recommend to give a chance to just taste the blizzards and onion rings.
The service here is painfully slow. Each time I've been here, there have never been any other customers or anybody in the drive thru and yet my food takes 15 minutes to come out. They serve icecreams with the kids meals and they give them to you first so they're totally melted by the time the food even comes out. It makes no sense to me. The staff here do not seem happy, I've never once been greeted with a smile. Today we waited so long for our food that I had to rush out the door when it finally came only to find they forgot to give us items. The positive is it's always clean.
Ice cream is always half melted the second you get it it’s literally soup lol. A lot of dining tables. Drive through is very slow. I do love the location and the patio. Over all it could be better.
Drive thru is incredibly slow and they got my order wrong. Asked for a refund and they damn near fought me to not give it. Will never go there again.
The store is new and clean , but the taste wasn’t right , they didn’t warm up the brownie , there was weird taste coming from the blizzards, But staff was really nice and co-operative , ashish and all other team members were really nice .
Ice-cream always seems not to be very thick. Have had 2 blizzards from this location and they've been runny. Service has always been great though and it's a clean establishment.
Numerous tables inside and some larg bench and table in a patio with nice view of the mountain. Free decent packing spots and drive thru as well. Everything about dessert were good except I believe they were a bit slow and when you are with kids, that's important.
The staff Lovepreet was lovely! Super fast service and friendly. Highly recommend this location.
Best Burgers in town.the bacon burger is amazing
good experience fast service special
Very nice staff members lovely staff and fast service
Fastest service, rod is very nice.
Great place, convenient area, and kind staff
great staff, great good
Good
Only go for the vegan dillys... otherwise...its pretty meh Vegetarian options: Vegan dilly bars! Food : 5/5 |
We used the app to get a deal on our sandwiches and blizzard.
I love there large chocolate ice cream Kid-friendliness: My sister loves ice cream Food : 5/5 |
Very clean
Blizzards!
You guys need to fix the ordering box, cant hear what the worker is saying!
Dietary restrictions: Awsome. So considerate Kid-friendliness: Amazing Wheelchair accessibility: It was great
Fast. High in calorie.
Terrible experience, I wont be back. I asked for a large strawberry sundae, but to please only put a little bit of ice cream in it and lots of strawberries. I stated that I was willing to pay extra, as I have been charged extra for the extra strawberries at some DQs in the past. When my sundae arrived, the amount of strawberries was pathetic! When I asked why there was such a small amount of strawberries, I was replied to in broken English so bad I couldnt understand them. Every other DQ Ive visited in the last couple of decades has always accommodated me in this request, and few have ever even charged me the extra amount that I offered. So, thanks to this absolutely unacceptable service, I will never again go to this DQ location. The people running it are so cheap. The head office of DQ should investigate this location and consider removing their franchise!
It is good
This was a frustrating visit. The gentleman at the order screen just now kept dismissing what I said saying yeah yeah I got it I clarified everything on the order several times because of it and his last comment was him getting frustrated. If he had just said my order back to me it would have been fine. In the end they missed some of the toppings. However, the person in our group with a tomato allergy did not get tomato and it was marked!The burgers were dry, missing the cheese. For the price DQ charges, it better be made right or there is no way I am going back.
USED THE SAME GLOVES FOR CASH, WASHROOM KEY AND MAKING FOOD couldn t even eat my food after watching. If I could give this 0 stars, I would.
Microphone has been broken for almost a year! Owner has no plans to fix it (I asked). Place is not being maintained. Makes you wonder about the food storage conditions.
It was very dirty in one sections of seating seemed like vandalism? Took up about half of the seating area with another 1/4 that was closed off with tape. They do not accept the DQ App.
Good food, decent service however this location does not do on line ordering or allow phone in orders for delivery service customers
a good place to chill (pun intended). you can enjoy your snack while having conversations with your friends unlike other diners where everyone is on top of their lungs trying to communicate with their fellow in front of them. Parking: free but somewhat limited parking so... first come first serve.
Please fix drive thru head sets.
Terrible portions. The price of things are so expensive and the portions are getting smaller and smaller. Hardly any fries with my chicken strips. Ridiculous
The SLOWEST location I have ever been to, every single time it s a minimum of 20 minutes through the drive thru. Totally incompetent staff. This location should be closed or under different management.
Quick service, icecream was as expected.
Wasnt here long just picked up a Cake which is always delicious
All good. Only problem with this location is that it cannot accept mobile orders. Also cannot accept rewards through app. Food
DQ has the best onion rings on the planet. Just wish this store wasn t so painfully slow and the staff wasn t so unfriendly
Doesnt like to give lids or napkins. Bathroom kind of dirty due to a homeless person hiding in the stall. Food is otherwise good and cakes are made well.
We bought an icecream cake to bring to Whistler. The sales lady offer to give us a bag of ice. She actually gave us a box with ice and bag to make sure the cake wont fall down and cool enough. She is an amazing lady with excellent service. Thank you very much for your help! We will come again.
Great staff and up-to-spec product and location standards. Could REALLY use another front od house team member, unless going through the drive-through, the line is typically 10m+ Food
some of the worst service I have ever experienced the employees are rude and ignored me for about 5 minutes before even bothering to come and help me at the front till without even an apology. the one named sukhvir was especially rude.
Good all around
It s one of my favorite restaurants
Is the Best ice cream in the Word i love this ice cream
I really like food here and the service is very good Kid-friendliness: They treat very good all kids Food : 5/5 |
Manager is true G, he will make sure your time here is spent well. best dq ever
Its amazing Parking: Well located Kid-friendliness: Childrens food
Please upgrade the drive through speaker system. I don t know what you are saying, you don t know what I m saying, it s the most stressful part of my late night ice cream cravings. Otherwise, the service and food are fine.
Nice ice cream shop
Good place to have a rest and charging for tesla on the way to whistler
Food was good but there was a 25 minutes wait for it? I dont know why it takes so long.
Big location with a spaced and clean seating area to dine-in Good kids food options and tasty desserts Staff were nice
My mom got sick when we ate there
Receive a great service from ABHI! He was very professional and friendly!
Drive thru took what felt like an eternity to get our order out to us. Triple Flamethrower burger came out smaller than expected. Then again, my head felt 50% better after scoffing it down so thats gotta be at least worth a few stars. Would I do it again? Probably not. Especially if Id made better life choices the night before.
I got a blizzard n they flipped the cup and it didnt nut out. Well done!
Food is decent, customer service not so much. Werent willing to fix a mistake they made on a cake however it did make a good laugh for the family
Dip yo cone!!!!!!!!!
My daughters really like this place
Worst s experience ever had . Employees were very rude .
Chain store. Really no different than others. Store is relatively new, so, does look nicer than some other Dairy Queen location... Product wise, same as any other Dairy Queen. Their Blizzard is still the best!
Good food and great service
Tucked in the back by Walmart not much parking and not very busy quick in and out very happy
No walk-in service. Staff will ignore you if you try order inside. Not sure why they have the inside dining area and counters open, when staff clearly do not want service walk in patrons.
DeeeeerrrrrrrrrrQiiiiiinnnnnnnn
worst customer service...very rude stuck up Indian girl working counter..
Yummy icecream
Like always they are little slow. But always fulfill your wants.
Everything is artificial but familiar
Bacon double cheese burger is awesome!
This place has the longest wait times I ve ever experienced at a fast food joint
Eating the juiciest God damned cheeseburger ever and absolutely enjoying every second and it came from this DQ.
Confusing menu but good customer service and reliable food
Takes a while but burgers are pretty good
Went through the DT today at around 3pm to grab lunch for me and a coworker. It was SUPER dead inside I was the only one in the DT. I placed my order and got 2 burger combos 1 being totally plain with 2 drinks no ice. I got to the window it took them 10 or so min JUST for me to pay! They gave me 1 drink and told them it was supposed to be no ice. When I got to work I noticed both burgers where fully loaded when I had specifically asked for 1 to be plain. Either they have to fix their speaker or actually pay attention.
Icecream
The best fries!
Highly recommended
So unprofessional!!! No customer service skills and a guy who was on drive thru at 8 pm on 8feb (today) didn t even respond to my question and behaved rudely. I just asked, Are these DQ coupons valid here and he asked debit or credit, no response on my question. And crispy chicken sandwich patty was hard like rock.
Great service & food, will go again.
Staff was very professional and food was good.Blizzards are awesome. Highly recommended.
Good service
Poor customer service, cheap portions, half your burger cold on multiple occasions....too bad Squamish is limited for choice which keeps places like this going....
Tonight was the last time I will visit this Dairy Queen . I was greeted by the worst DQ representative on there team . As I was trying to place my order, she was constantly interrupting me . She sounded very very annoyed that I should insult her by being there and wanting to place an order . People with her attitude DO NOT belong in the service industry .
Awesome
I use drive through only ... rarely lineup... staff is friendly...burgers delicious
Food is good customer service is friendly, great place to get a treat when its hot out. Negative is the drive threw is extremely slow.
Hi everyone. This is another place that has very nice staff and always serve you with a smile even under masks. The ice cream everything is sooooo good. Yum
The best is the outdoor patio. Even you just pass through Squamish, its easy to park here and service is friendly.
Good and fast service, even though they seemed short staffed
Absolutely love we have a DQ again. Their ice cream cakes are my families all time favorite
Never had an issue here before today, lady at the window handed me a shake and the lid wasn t on properly so it spilled all in my car down the seats litterally everywhere accidents happen so I wasn t mad until while we were cleaning she tells my partner rudely we need to get out of the driveway mind you we hadn t even gotten our food yet?? Then asks how I d like to pay for the new shake like really?? I replied saying how the lid wasn t on properly and she said well it wasn t my fault.. had no sympathy at all like do u not see the huge mess I have to clean now? Wow not the kind of customer service I was expecting.. I will not be coming back after that.. so disappointed
Got an ice cream cake for the boys birthday. The staff was quick, helpful, and informative. 4 stars for the staff and 1 more when I get to have a burger.
No doubt food is good but I ve experienced it several times now that This location has the worst customer service . Staff is very unprofessional They don t wanna greet you or even say thanks properly. Never visiting again,There are lots of other good options in Squamish.
They always try to make it right. True to the original DQ experience
Some east idian guy working at night needs to get that chip off his shoulder. Super rude and huge attitude. Get a different job,if you cant do the one right now right. Would only get ice cream here.
Consistently bad since opening
So, got a bandage in my french fries today. They were kind enough to give me my money back, but still, gross.
Beautiful restaurant, friendly staff and exceptional customer service, they greeted me with a smile and helped me with the menu...will go back soon..cheers guys
Highly recommended ,great food, fast and very friendly service, We just celebrated my 4 years old s Birthday there, staff was very professional and provided us exactly what we needed, DQ Squamish guys you rock..cheers
they r racist
Poor customer service! I ordered a brownie Blizzard cake. Recieved the cake but did not realize until I got home that it was made incorrectly (no brownies on it) called right away. Told that only a supervisor could help and that they would call me back. Never called. Had to keep a cake we didnt want. Dont order specialty cakes they take it upon themselves to change the standard recipe!!!
A relatively new addition to Squamish this store can be hit or miss. The drive-through is very slow. You mights as well go in and sit down and enjoy your meal or treats. Alway love the Peanut Buster Parfait.
My experience at Dairy Queen in Squamish today, was bad. I ordered a banana split with pecans and extra hot fudge. I paid extra $2 for it. I am not joking...they put 4 pecans and a little bit of fudge (coffee spoon size). I asked for more and the server tried to convence me, it was the right portion. Very bad! I love Dairy Queen, but here, they have to learn a lot.
Food was good, people are friendly but service was slow for fast food
Cant beat a good DQ cake. Super clean too.
Decided to check this outlet on my way to whistler and well definitely made a good decision. Loved the way the staff treats you and the food was well prepared. 5 star no brainer.
One of the best Dairy Queen outlets. The staff is very welcoming and the food is very well prepared. I will definitely visit again. Thanks DQ
Good burgers and there ice cream is great
Visited recently and well i have to say the attention to sanitization they have given is off the charts. Now about the food i had a chicken burger and it was juicy and soft so thumbs up.Had a candy cane blizzard as well and yes it was perfect. Overall highly recommended.
I enjoy
Mmmmm delicious ice creams
Quick and neat service
Blizzard was absolutely terrible. Turned a 5 star day into a 4 star day. Disappointing.
Its ok
Nice new DQ. COVID-19 measures seem okay.
Man the food is great. Blizzards are awesome. Highly recommended.
Other than the crazy winding drive through the service is great!! The treats were delicious!!
Peanut Butter Parfait is my favourite!
Stopped by here on the way home from Whistler. Quick and friendly service. We tried the Oreo mocha fudge blizzard and it was delicious. Oreo and chocolate fudge pieces with coffee blended with vanilla soft serve - would highly recommend. They were also following good Covid safety protocols. Plexiglass at the counter area and the staff wore masks. Their debit and credit machines have tap enabled.
It has been a long while for this new store to open, and very happy they came back. Now with drive thru access, very clean and friendly, helpful staff.
The food is amazing, I would say the quality and the price of the food definitely beats any other fast food place in squamish.
Tried to order a simple strawberry banana blizzard but was told its not on the menu.... Ive been ordering this blizzard from DQs all over north america. Maybe they didnt have bananas? But a banana split was on the menu... this blizzard is literally a scoop or two of the strawberry topping and a banana thrown in the blizzard. Not difficult. When we asked if they could just make it, as suggested above, they ignored us until we ordered something else. HORRIBLE customer service!! We definitely didnt finish ordering and just left.
Great service, great food, great ice cream! I ve already been a few times and plan on returning many many more!
Apparently advertising they are open but employees in training till the 4th of July, perfect communication bois
Great spot!
My girlfriend and i have gone here several times, always have been happy, the service is good, and getting better as each day passes, blizzards and burgers are great!!
Delicous
Blizzard and buster bars yum
Unfortunately, the odour was unpleasant, the staff seemed to be more interested in each other than in customers...
Yummy
Very beautiful place inside, great staff...an awesome opening promo will keep me swimming in blizzards all year...just wish they had a veggie burger choice...and compostable products!
HORRIBLE. I have never been sad eating ice cream until today -that says a lot because I love ice cream. I ordered a blizzard that was basically a smoothie... the staff member who brought it out to me didn t even turn it upside down because he knew it would spill all over the floor! My french fries are soggy and the chicken strips are more like nuggets. Utterly disappointed.
Love the $7 meal deal. Yum
One of my faves
Drive through is set wrong. To order its hard to read the menu.
Horrible, dont waste your money. Had a turkey sandwich bun was so dry couldnt eat it. Couple thin pieces of processes meat lettuce was old and brown. Not impressed
Its time for Dairy Queen to come to Europe!!! Best ice cream and super delicious food!! Yum yum
This is an extremely unprofessional restaurant. Manager apparently has no number and never comes in according to staff. Supervisor seems to not know shes a supervisor. Inconsistent pricing and blaming the system.
Its new just opened recently good prices and good fast food
This is the worst run franchise I have ever been to
not good food and dirty washrooms!!!!!!they treat the employes really bad and yell at them(i saw this happen when i bought ice cream)
The food took to long for as poorly made as it was. Mushroom Swiss burger with 90% of the topping in the wrapper. Bacon burger with 1 paper thin piece of bacon Staff attitude was meh.
Great service and everyone loves dq
Good food
Absolutely horrible service, first they say there pop machine was not working and offered a shake in exchange. When I asked about the additional charge for the shake they lady was extremely rude then turned her back on me and walked away. I dont care about the additional cost to the shake. Just like the last dairy queen in this town I dont see this lasting with additudes like that, best of luck!! that is my last time there
Live DQ
Good customer service and store Was clear good for family dinner
So delicious
Was good service and fresh food but the bleach for cleaning there floor was just too much it was hard to breath and burned our eyes should switch floor product and would be a 4 for quick fresh family food..
I live right by it but I wont go simply because of the reviews I read here. Thanks google. And it doesnt help that the owners comments are please come visit us again and give us another shot. You expect people to come and gamble more money after their horrible experience?