975 St Albert Trl, St. Albert, AB T8N 7H5, Canada
Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.
Very clean and friendly people.. Excellent service
Food was not as ordered at all! Stop putting lettuce 2 inches thick it doesn't hide the size of the burger! Does a Mama and Teen burger sound even remotely close? Apparently in St Albert it does!!!
Terrible service. We ordered sweet potato fries and we got regular fries. When we returned to correct it they were extremely ignorant even though they put the order in wrong. Even said they were going to charge us extra for THEIR MISTAKE. Then they gave us the correct fries after giving some attitude.
Great, healthy food & atmosphere! The mail employee at the window seems unwilling to answer questions & closed the window & turned his back on me!☹️Disrespectful towards seniors?
This has to be one of the worst aw around. Ive been here a handful of times and they never ever get my order right. In fact i just ordered an uncle meal with no mayo 15mins ago. They gave me a uncooked burger that taste like dog food and mayo loaded on the bun. But no onions. Two bites and its garbage. Waste of 13bucks. Guess they dont understand english. For the price of the food this location needs to be avoided. Worst
This is the second time i've ordered breakfast and i've asked for the eggs to be over medium to hard. Please see the picture. Normally not a big deal. But it is when I am bringing breakfast to my mom in the hospital.
This is the second time in two weeks i have ordered a chicken BLT and someone has given me a spicy chicken sandwich with no bacon instead ):
Service was fast but was so mad at the meal..we decided 2 try there new pickle mama's burger and I was appalled on what they have served us especially the prices they charge cause it better be quality or at least decent but it turned out not a pickle mama's burger but an onion burger with no sauce and 2 pickles and so dry and with the pics it does not even look inviting 2 eat thats what they serve and charge false advertising I must say cause if wanted an onion burger I would have asked 😫 so very dissatisfied and sad I paid that much never again will eat at a&w turned me off completely my dog ate well that night
Was good
Fast service, great staff Sometimes food is a little too greasy, but that s the nature this restaurant style Food
Always so good. Pricey for fast food but worth it for the quality.
Fast service and good food for the price.
Pup patty donation is fantastic
The food was tasty, and the staff was nice Washroom toilet was dirty, the tables were dirty, and one of the glasses smelled AWFUL Food
Pleasant staff and decent food.
Great location
The staff is so friendly and the meal is so delicious
Ive visited this location many times. The staff are consistently helpful and friendly and the food is always good.
Friday morning, good service with good, family , basic food. Made to order specs. Very good value using current coupons.
Vegetarian options: Beyond Beef Food
Hamburgers are always good service was fine atmosphere is soso in a food court prices sure arent going down Parking: Located in St albert mall
Used to come here all the time but in the past year it has gone downhill so badly :( Used to be hot, fresh and delicious as well as always had clean tables. Now it s hard to find one table that s been cleaned. Precooked burgers are cold and dry, buns are dried out and why is there such a huge amount of lettuce on the burgers?! Very sad, get your sh&$ together A&W! Wheelchair accessibility: Wheelchair parking is the furthest from the doorway.
This food was fresh. Eat here yeh bish.
Ive never had a bad experience here. The staff are always so kind and accommodating. Its the only A&W I frequent, and will continue to do so!
Cleanest A&W we have ever been in. You could see the owner was very present, food was hot, quick, fresh. Staff was very friendly.
Dine is great, friendly staff
Friendly service and delicious Teen Burgers, Mama and Papa Burgers! I also enjoy the Onion Rings!
The order was done quickly and efficiently, and food standards are very satisfactory
First time here service was SLOWWWWWWWWW. Food was ok and hot. Second time here and the only counter person was hunched over a GD laptop taking a F ng online order. We left for Tim Hortons across the parking lot. NEVER going back to this A and W
STOP if its after nine dont go here night staff double cook things and let them sit long long time very rude and will drop your change on the ground of the drive Thur.
Nice place
Always love my teen burger but just discovered the apple pie .... OMGosh best fast food deserts
The booth benches are breaking
hanburger
Went in with five people for a dinner meal and they got our order wrong so we brought one of the burgers back to them to tell them it was the wrong burger and the girl running the till started arguing with us telling us we were wrong then she came to our table and argued that she didnt make any mistake so we had to buy another burger for my wife to eat. Thumbs down for her. The burger was good though.
Always love a&w breakfast! Not a fan of the sausages but what can ya do!
All canadian breakfast has to be my favorite
In door dinning customers are completely ignored for drive thru.
Ended up getting a stomach virus/food poisoning from this location when ordering at night. The burger was undercooked and freezer burnt. Like the meat itself was pink but also severely overcooked/Milly on certain sections. Looked moldy/like maggots. Ate a bite or two before I noticed. Ended up throwing up and.chucking the rest. I buy from here everyday, I spend well over $1000 a month at this location, granted Ive always havd issues here and there but never like this. Will not buy from here again. The worst part? They only gave me a refund for half the burger cost. What a joke. Here I am still throwing up a week later and thats all I got.
Was not a fan of the food, there was something not quite right... burger seemed to be greasy like it was dipped in the greasy before making and the only thing that was editable was the Frozen Ice Brew with sweet cream but even that was cheap. Cup was half full when recieved not worth the money drink was tasty but not for the $$ step it up A&W
Its a and w. Good breakfast that is super reasonably priced
Do not eat at this location. Both my husband and I were sick following our meal there. Our first sign should have been that the food was placed on our table before we even sat down following placing the order. It was warm, not hot. It is evident the food was precooked and sitting. We will not be returning.
food was cold .. almost gross .. I would rather sit and wait for fresh hot food than get the cold gross onion rings and teen burgers that have been prepared and waiting to be served
I got food poisoning. I didn t notice the burger was pink until I was almost done. I have been sick for three days now, had to take time off work. The fries were almost raw too.
I had a egg sandwich for breakfast and I was a little bit disappointed because it seemed like the egg was either irrigated or synthetic
Not very welcoming. We didnt have either of our sides (too gross) and the burgers had no flavor besides the ketchup! Also we were sick for the next 24 hours afterwards!! Never going to any a & w again. Turned us off completely, especially since we hadnt had it in a while.
Good homestyle breakfast. Fast and hot.
Honestly, I dont really endulge in that much fast food, and I have only tried so many fast-food places, but out of all of them A&W is THE BOMB. Strogly recommend habanero chicken and double mozza and sweet potato fries if youre extra hungry.
Really enjoyed new ringer burger. Packed with everything a person could want in a burger
The order taker missed part of our order. Whatever you do NEVER order a milkshake. They don t use ice cream. They cheaper out using frozen water ice cubes. Was absolutely horrible.
Good costumer service food is trash like I won t even feed my dog that food
everything tastes delicious but the kids meal should have 3 strips instead or 2, 2 just seems to little of food
Foods good, staff is friendly and responsive, overall I have no issues Parking: It does the job Food : 5/5 |
Nice clean establishment, friendly employees. However I had to be on burger that was a little bit old and their choice of tomatoes is questionable
The sign on the door says lobby open till 10. They close the lobby at 9. So they can clean the lobby. Because they do not have enough staff members on hand 2 Clean the lobby. because the owner. Is 2 cheap to pay the employees? It says they are open 24 hours, 7 days a week. They should close in the evening so they can keep the lobby open until 10. And clean the lobby after 10 oclock. And they would have enough money to pay the employees.
Staff are always nice. Food has been great and always correct. Unfortunately the last three times I waw there, at least one stall had no toilet paper. Yesterday both stalls had none... so my boyfriend actually had to bring me a roll from the mens. Other than that its always been a good experience.
Great breakfast
Very well kept store. Service and food was on par
They undercook their burgers, Their attitude is really poor and this is not the a&w I remember from my childhood. All they care about is getting your order to you as quick as possible regardless of what the food looks like or taste like. Really disappointing. I asked for fresh fries and got them but my burger Was undercooked And put together by a child.
Kid-friendliness: Nice ambiance Food
Great service and good food. Thank you
At least 3 separate times, they have given me regular meat instead of the beyond meat. I guess they don t want to take the time to cook the beyond patty, and judging from the other reviews they just leave them all sitting out and won t cook anything fresh. Absolutely disgusting for a restaurant to knowingly serve meat when I ve ordered a vegetarian meal. You can 100% tell the difference between a veggie patty and a meat patty, even though the manager says you can t.
Food is always great. However, not the fastest and most polite staff.
Double check your drive thru orders, they missed part of my order
One of the cleanest A&Ws I have seen in St. Albert My place to go to from now on. Food
Enjoyed a Mozza Combo here recently. Tasty, hot and served up quickly. Yes I will be back.
Paid extra for chipotle mayo in our takeout order. They forgot it.
Beyond Meat cheese burger and onion rings is ma fav.....
Best A&W in St Albert.... always hot snd fresh, not like the Hebert Rd location..
Pretty good.
North end A&w good food. South end A&W not so good.
A good restaurant, With good and friendly employees. Which I dont like about it is how Manny little employees are their frequently. I was there this morning and there was 2 Employees and over 10 People in the establishment.
Yum. And super friendly staff.
Staff always seems friendly but I wasnt impressed to see only 6 onion rings in the order of what was suppose to be a large size order. NEW VISIT MAY 5TH 2022-- Tried the new Prime Rib Burger.. it looked like canned dog food, had the texture of canned dog food and tasted awful, like canned dog food. Dont waste your money on this one..Stick to the older burgers. There were two of ordered it and both had same reaction to it.. Yuck.
This place never have clean tables . Was here for one hour never see anyone clean table peoples are sitting on dirty tables last time I come here
I have no idea whats going on with this place but I just ate part of the most disgusting burger I have ever had. Something was wrong with the meat it was a light brown grey color and completely tasteless. I have never spit out a A&W burger its my favourite burger joint, but I had to throw it out it was making me nauseous. So disappointing I hate wasting food but that was horrid! If this ever repeats Im gonna have to walk away from my favourite burgers which just sucks.
Friendly staff good food and clean place to eat
Very nice place. The burgers are okay. The root beer is great.
Our go to for pretty good suppers
Go here regularly. Employees are always very nice and have never gotten my order wrong. Food is good quality and service is quick.
good food a bit pricey
Good place I love their habenero burger
Absolutely horrible management. There was a female manager who promised me a meal replacement when I called about hair in my food. Next day I go in its a male manager, he tells me he cannot give me the replacement I was promised. He showed me rhe note from the female manager with my name and ohone number on it and said it was not valid because I did not text him a photo of the meal of mine with hair in it. Never was I told yo do that nor would I have his phone number. 0 stars
Great A&W. Quick Service
Always super friendly, fast, and great food!
The guy they have working night shift he just doesnt care about his job at all, he never cooks anything properly, hes rude, he doesnt even know what they do and dont sell and Ive had to remind him before yes you do sell that its in the back go look and hell get angry at being asked to do his job. Just ridiculous.
They have a homoguy who works nightshift at the st.albert location and he is absolutely rude as can be, DOESNT cook anything properly, doesnt even know what the restursnt he works at serves and takes forever.
Best service and nice staff.
Parking: Lots available
Classic dub
Two ladies ( Ms. Grewal and the other nice women don t remember her name) were great in providing excellent service. Last night, I had a very pleasant ordering and getting some fresh food here. Thank you
A&W Breakfast is reasonably priced and is very comparable to other dine in breakfast restaurant food. Love it.
The all Canadian plate is great for a sit down breakfast. This location has a little sink area kitchenette. Nice spot.
Always good experience brining my boys for breakfast
Went 3 times. Took on average15 min. each time to get a coffee and breakfast sandwich. Im happy they are 24 hr. Just need to get orders out faster. Weekday at about 4:30am. Weekend about 5:30am Times I ordered..
They put bacon in my beyond meat burger. Who does that? Made me sick.
24 hours drive true also quick service
Hot fresh made to order! This is a very good location. Went through Drive Thru as we are in restriction, pleasant staff, short wait. Always good, thats why I stop at this location while in St. Albert.
Theyre friendly and consistent with your orders.
Very good again, excellent fast food and the staff is friendly
Always fresh, great location, amazing staff who are always friendly and nice. Very delicious. Even for a vegetarian like me with there incredible veggie burgers.
Good food kind staff
Wasnt too bad..speed till product arrived was ok
Food was disgusting when ordered from skip the dishes
There is a woman mid 30s working the drive thru that is so disrespectful. Handed her a coupon that I got in mail for a meal for 2 for $13 and she said is $19. We told her to check again because something must be wrong on her end. She shouted at us twice just pay the $19 and I felt her anger and annoyance at that point even with the mask on, fortunately her colleague took over and helped us. I will never come back to this a&w. THE WORST!
The food was good but the chocolate milkshake was made with sour dairy products. Not gonna order milkshakes from a&w again.
Delicious food
Be sure to check your order and change before you leave
Fast service, hot food, sugary drinks what more could you ask for, unless you are diabetic!
Fast, clean, never had a mixed up order.
Everything is good
Never gives a right order. You ll likely get sick too. Always cold. Never friendly. I ve never visited a more terrible A&W in my life. I did give them 3 opportunities to figure out their shortfalls. They failed to come through. It s a real disappointment.
Good service
Great burgers but the onion on the burgers are just as thick as the patty..also chunks of lettuce instead of leafs.. maybe little more care in preparing burgers would be nice
Quick drive thru most days, decent breakfast, and burgers. Uncle burgers are the best.
Your breakfast was yummy
Gotta burger at 3 am it was amazing.Made my night thanks.
Beyond Burger here comes with bacon on it??
Says 24/7 but it isnt. Its all lies.
Good service. Staff friendly. Clean restaurant. Short wait for order. Food good.
Good food, reasonable service however, too much time is spent on drive thru. Inside customers are just as important!!!
My daughters favorite burger place....
The best a&w in st.albert. foods always good and I keep thinking they are going to mess something up because every other fast food chain does but this a&w is pretty much flawless.
Service was super polite and friendly; custom order was 100% on point and she confirmed it before we left the window. Served 18:30 on 11 Nov
Went there on November 11th (Remembrance Day) and the place was plastered with Christmas decorations. VERY DISRESPECTFUL!!
Have ate here a few times , always good , always good service, what more can you ask for !?
Friendly staff and good food
Since the addition of the beyond meat items, this is one of my favorite places to bring my family. Thank you A&W!!
Love the breakfast here. Staff are friendly and the store is super clean. As soon as things go back to normal will be back! A++++
Quick, reasonable
Great and quiet place. Good service, I come here to have breakfast with my dad and the people here are friendly and kind. I keep on coming back :)
The food here is always fresh and the service is fast and friendly.
Yes please
Great food! They even serve burgers @ 6am
Yummy
Worst experience with A&W that I have ever had. I understand the precautions of not handling coupons during this pandemic; however, when presented a coupon, the coupon should be honoured and the customer should not just be told that coupons are not being accepted nor honoured due to the managers command. This is absolutely ridiculous, there are multiple ways in which a company is a able to honour a coupon without a physical exchange. This coupon was less that 10 minutes old, and had been printed from my A&W account. Needless to say that I will be finding a much more accommodating A&W to enjoy.
Food is good and served fast
Patties were burnt on mozza burger. Onion rings were soggy
Seem to get order wrong often. Today at 5 :25 AM the man working didnt have his headset on for the drive thru. Waited a good 5 minutes, had to drive to the window and honk my horn, which didnt work. Ended up knocking on the window. Nearly made me late for work.
Really fast service and great food
A very good place to shop for almost anything edible.
This place used to be my favorite restaurant, however today we had bad customer service. They didnt understand our order even though we repeated ourselves three times, and at the end, we got the wrong drinks. When we told them it was wrong, the lady showed such an attitude that I was afraid to ask for ketchup. When she brought our food over to our table, we thanked her, she didnt respond and walked with such an attitude as though she wanted slam the food on our face. We will no longer go to this location until staff get an adjustment, this is very unacceptable.
Really good coffee and breakfast
Great burgers & the greatest root beer!
Just had one of the best teen burgers I ve ever had!!!