Jack's Burger Shack in St. Albert

Showed up 25min before close, was turned away

Great burger and shake

Best burger Ive had in years, no joke. Definitely recommend this one! I will add it wasnt cheap but I felt it was worth it. Food : 5/5

Wasnt open when it was advertised as open. Get better at business.

Great little burger Shack. Flavor is excellent, and gluten free options are good. The beef is fresh, but patties are thin. Atmosphere gets a 4 star only because its small, limited seating. Dietary restrictions: Gluten free options and theyre educated about gluten.

Best burger I ve ever had, The Quebecois

Great burgers, fries and milkshakes. Very celiac friendly so I always feel comfortable eating from Jacks. The shroom burger is my go to! Food : 5/5

Great burger spot! Atmosphere when you walk in felt so welcoming. Great tasting food and shakes! Definitely recommend to anyone looking for a great burger!

Another great burger at Jacks! Hubby has the classic and I had a Shroom burger, and the Creamsicle milkshake was delicious.

Amazing burgers

Burgers were so authentic and the patty was definitely freshly made! Nothing like fast food! So delicious! and the milkshakes are so good too!

Had the cobb burger, it was delicious.

The best burgers around!

one of the best burger places Ive ever been too and the milkshakes are to die for

Food was great, was busy but to be expected on a Friday night. Handled gluten free (for allergy) amazing and no issues. Have been a while since last visted but the food does not dissapoint. Dietary restrictions: Gluten free

I can be more happy with this burger joint. I have to say they have the best burgers in Edmonton, the atmosphere and friendliness is just spot on. Plus I cant wait to go back to try even more burgers and options I got the inferno and my wife got the shroom burger, my wife wants to recreate the shroomberger as it is just amazing, I wouldnt really call The inferno said name but I am also biased as I absolutely love hot sauce and have a very high tolerance for it. But the taste was good. I have no complaints about it LOL I can say that this definitely is being added to the top of my best in town list Kid-friendliness: We got my daughter the mini grilled cheese and fries meal and she loved it

Want a delicious burger and fries that need the eaten, this is the place in St Albert to make sure to go to! The atmosphere is not getting 5 stars cause it is a place to sit or picnic tables outside, but the food is so worth it! Food

Best burgers around anywhere.

Solid burger place in St. Albert. You won t be disappointed!

Hangover burger is like a grilled cheese burger its pretty amazing....the milkshakes were so rich and good I love this place

Always my favorite place to stop for gf burgers, except this time the prices seemed to have increased alot. $35 + for 2 burgers is insane. Considering being gluten free isnt a choice adding so much$ for the bun seems un reasonable.

They have very good burgers and homemade fries better than Mac Donald, I recommend it 100x100

Delicious burger on its own but the bun was so fresh and tasty it really helped elevate the burger.

Ate here for the first time today. The BBQ crunch burger was delicious. Fresh bun, thick cut bacon, and smash burger patty. The fries were also great, and well salted. Dietary restrictions: They were very thorough with my cousins orders who both have celiac.

The guy who took our order was very sweet and helpful and patient ! My dad asked his name I think it was Tyler or Tyson , I m sorry I forget but he was lovely ! As were the girlies working in there too :) and great food of course !

Amazing huge burgers at a great price too. One of the best burgers in town for sure very homemade taste

Hangover burger was delicious!!! Fries were awesome!

I mean. It s all very good. And we even took home enough leftovers to have it again for lunch.

Tasty malt teaser milk shake, nice cheese fries, was hoping for more flavour from the burger. Made fast and fresh

You know I feel bad writing this review because some of the young staff there is really working hard unfortunately I dont know why this place is so popular. Today was the third time Ive eaten there and Ive had a terrible experience every single time long waits for dry, cold and salty food I just dont get it. Burger patty was less than 2 mm thick.

Burgers and fries are amazing. Poutine (cheese and gravy) could be improved. Nice little selection of beers and milkshakes. Food : 5/5

Visited the St Albert location, first visit. Was impressed until I saw a story about Jacks and the Oilers. The menu showed that the basic burger was 8.99. In St Albert it was over $11. Same with the fries? Why is that? I know people think St Albert is supposed to be affluent, so charge more???

Awesome place for food. Staff is so friendly and accommodating. Its not Wendys or McDonalds but that is just fine with me. NO COMPARISON in the taste and quality. Highly recommend for a good burger.

Delicious and made to order! I love trying new items!

The burger was delicious, the shakes were delicious, and the service was prompt! It strikes me more as a takeaway spot though. Went with the kiddos and there wasn t much for options to sit inside. Food

Great place to have something different, loved it.

I am not a burger gal usually. I will look for other options at restaurants before I consider a burger. But when I want a burger, I go to Jacks. Best burgers Ive ever had, hands down. I usually order the Quebecer (being from Québec, it only makes sense), because it combines the best burger topped by another favorite food group of mine - the poutine. Put that all together and we have the perfect burger IMHO. Strongly recommend you experience a Jacks burger - itll change your life Vegetarian options: The Brontosaurus burger is a veggies burger

A solid 3.7 out of 5. This is another smashburger joint. The menu was well placed, and the choices had interesting ingredients. My lunch partner today suggested we tried 2 burgers and split each so we could share. I ordered on the cob and the hangover. We shared en order of double cooked fries. The fries were perfectly cooked and spiced. The burgers had a good flavor profile with the exception that we didnt really experience the taste of the burger. The meat was there, but these two smash burgers were so thin that they were but a crispy piece of squished ground beed. Had they doubled those wafer thin patties, i think the burgers would have been winners. The on the cob burger was a little soggy from the tomato, and I had zero taste of the blue cheese that was supposed to be in it. The drink menu was WAY too heavy on the IPAs. A nice dark red ale would have been the perfect beer for these lite burgers. If the burgers were a little thicker, I would have given them a solid 4.5 our of 5. The service was great.

The spicy burger with Jalapeño! Yes!

Good range of burgers, very polite and welcoming. I had the Inferno, jalapeños and marmalade sound unusual but tastes amazing

Burger was ok, fries was over cooked

Tasty burgers and nice shakes as well. Super friendly and an amazing local business, would strongly recommend !!

Love getting a burger from Jacks. Always fresh and tasty this time out was my sons pick for lunch on the middle of a day doing renos.

I went here last week with my brother and his girlfriend. We came 50 minutes before close, and they were sold out of most stuff, which we totally understood. As a part time worker who gets paid minimum wage, I understand being tired at the end of the day. But they literally started making fun of my brother while we were still in the store just for asking for a spoon, when he couldn t use a straw because he just got a surgery. I love the food at Jacks, and I usually love the atmosphere, but PLEASE don t laugh at your customers when asking for a simple accommodation. Thank you

Dietary restrictions: Gluten free Kid-friendliness: Kids menu with multiple options Food : 5/5 |

The food was so good! And having a safe gluten free option for myself, including fries was amazing!! Couldn t even tell it was gluten free, it was so good! And the staff was awesome! This is my new favorite restaurant! Best burger place ever! Highly recommend!

Great location, genuinely good food and a local favorite! Try this place if you are in the area, it is 100% worth it! Kid-friendliness: Fun and colorful menu options, and milkshakes. If your kid is a picky eater they can also do the simple stuff!

Must try for Burger fans and residents of St.Albert alike! Delicious Food and Shakes. The fantastic staff and owner are always welcoming

We walked over tonight to grab a milkshake and Poutine at 7:00pm. They advertise they close at 7:30, clearly enough time for a simple order. We were told they were sold out of everything and we were out of luck. Super disappointed. Service

Really great food and staff.

Best mushroom burger I have had in ages. Well grilled juiceyburger. Mushroom and sauce were outstanding. Parking: Busy area with lots of free parking. Might have to walk a short distance....

Delighted to have a quick lunch here. Staff were courteous and food was awesome. Even though it was crowded when I went, my order was correctly done. Will be back to sit and have a nice quiet dinner here soon.

Good burgers!

Intense

Worst meal I ever had. Burgers were burnt fries were dried and hard milkshakes. Do not taste like what you order. we ll never go there again.

Ordered the standard burger with an extra patty, cheese and bacon. The burger tasted good but $6.50 for an extra patty is outrageous. All together the burger was $22.58. Save your money and make the same burger at home for a fraction of the price.

Fantastic food every time. Be proud of this local gem

Very happy, burgers were delicious for everyone I brought; including myself. Gluten free bun was perfect, held together great. Constructive criticism: Put some coat hangers on the wall. Nowhere to pit a jacket when sitting on a stool.

Basic but good Ordered burger, poutine, and a milkshake each. Burger was good for the most part; unfortunately they only put one very thin slice of tomato on the burgers so ask for extra if youre a tomato person. Food came out very quick and staff were pleasant. Provided takeout containers for leftover food. No added flair to the presentation of the foods but the food was still quite good :)

Hands down best burger in the Edmonton area

The Shroom burger had a little kick to it.

Burger was spot on. Very good. Come check it out so good.

Delicious burger in St. Albert. I tried the bbq crunch burger and it was very tasty. Great mix of potato chips and bacon to make the burger different. I have to go back and try some of their more eclectic options! Fries are big portions and can definitely be shared unless you are very hungry.

Best burgers for miles around

The absolute BEST burgers in St. Albert! I have been having these burgers for years, and have never had anything but an excellent meal and great service. Fries are a good serving portion for two people, and the shakes are super filling. Support Local !!

Awesome burgers and shakes

Great burgers and fries

This was my first visit and was impressed by the friendly staff. The assortment of toppings is substantial. The burger was very tasty and reminded me of homemade. My only suggestion would be to cut down on the size of the fries. I was pleasantly surprised but much goes to waste. Not a criticism of a fine eatery

Always delicious and friendly staff, worth the 35 minute drive one way - updating review and as of Feb/2023 its still top notch at Jacks

Great burgers and French fries

Tastes worse than Mcdonalds and overpriced

Little gem of a burger Shack. Solid 5 star for the food and experience.

The service was quick and friendly! Really enjoyed the hangover burger, a burger between a grilled cheese sandwich. So many unique burger menu items available. The cream sicle milkshake was delicious, the milkshakes are very unique as well. Lovely atmosphere. It was my first time there, will definately go again.

Favourite burger place by far highly recommend the lumber Jack burger

Great food only complaint is the parking.

Had the bbq crunch burger, was in subpar, hardly any sauce, or chips for the crunch, the bun was meh and the burger was pretty tasteless. Had a few bites of my friends poutine, it was cold and the fries were soggy. Vegetarian options: Yes they had impossible Pattie s

Very busy little place, burgers are fantastic and great portions. Lovely service for a casual dine in meal.

Best burger joint in Edmonton. The food here is excellent. The burgers here are fantastic. The fries are great, always piping hot, crisp and delicious. When I am extra hungry I will hangover the burger which is grilled cheeses for buns. Its a little more expensive than your average burger shop but everything is high quality, and it is local. Its also a good place for vegetarians as the impossible burger is great here.

Excellent food at reasonable prices. Generous portions. Burger was very tasty. Staff were super friendly and helpful.

Really good burgers

I grew up in St. Albert and every time we are back we have to hit up Jacks because its crave worthy!

Amazed by the youth working here helpful polite informed Wow Wow Wow. Food buns are as fresh as they can possibly come and meat is localy sourced. Tons of options . Lots of variety in Milkshakes i went for the seasonal mini egg. Portion was a bit small. Poutine was incredibly portioned and balanced between gravy fresh cut fries and cheese. Went with the burger with penut butter and bacon was rather suprised that the peanut butter was fresh chopped nuts sadly it didnt really add a ton of peanut butter taste to the burger. All in all meal was fresh and warm but a bit pricey at $30 for one person. Parking: Few spots right out front fron main street but entrance is around the side Kid-friendliness: Have a kids menue.

Fast, good, creative food. Party of 6, everyone loved the food.

Burger was pretty good, milkshake was great!

Very good, 3 napkin meal. Only order a small frys for 2 people, unless youre really hungry

Amazing milkshake selection and flavours! The portion size is very good for the price and quality of their shakes. The rest of their menu also looks very appetizing. Ill definitely be coming here more often! My go-to for millshakes now.

Best burger I have had in a while, cooked perfectly & every bite was delicious. Everyone I was there with raved about their order & I cannot wait to eat here again.

Large delicious burgers and homecut fries. I had the Brontosaurus burger, a yummy, housemade chickpea burger. Plans are in the works to go again. Vegetarian options: There is an impossible burger and a housemade chickpea burger. Both great meatless options.

I am a hamburger addict! Best burger I have eaten in years; combined with the amazing creamsicle milkshake!

Burgers are great. Wide variety of a little something different. Shakes were fabulous and Cherry Dole Whip was wonderfully refreshing! All staff were friendly and seemed to be enjoying being there. Was nice to see. Not much indoor seating, but there is outdoor seating as well.

Amazing burgers the hangover is a must try

Burger just ok. Fries had way too much sauce. Basically coated in mayo.

I had the standard with cheese and bacon. It was one of the best burgers I have eaten. Go try it for yourself. You will not regret it

Great place to take the kids! Everyone was happy and full! Would defiantly recommend.

Fast service and excellent food. The Darth Vader milkshake is a showstopper!

Not very much meat on the burger

Great food and service

Great burger awesome fries and the dipping sauce for the fries was the best. Nice and clean patio to eat at.

The burgers at Jacks are the absolute best, cant be beat. The fries and aioli are also to die for. The downside of jacks is the uncomfortable/lack of seating offered throughout the restaurant or outside. If its really busy food takes a while to come out as well. But, its worth it!

Amazing good. Very friendly staff. Good value for the money

Not as good as the hype makes it food was ok honestly wont be back

Burger not bad but not as good as it was a few years ago, fries were a bit soggy they used to be crisp and the gravy not exactly good as a few years ago. Really like the fresh buns they use, probably a little more sauce on the burger and a little more seasoning would boost it up. No to watered down gravy it kills the flavour and ends up thick and jellied.

Pineapple dole whip!! Nutella shakes...all good here!! Food

The dole whip was amazing!!!

Grabbed lunch here today for the first time. One of the best burgers Ive had in a while! I will be back

The jacks sauce on the fries if just an obscene amount of Mayonnaise. Like an inedible amount of mayonnaise to the point that it seems like a joke. A literal sea of mayonnaise with fries on the side Food

Get on a Delivery App Man!

Great food, seating is a little weird outside due to the other shops sharing the patio as well. Little pricey.

Excellent burgers served here.

Hands down...the best burgers in St. Albert! There is such a great selection of burger options. Fast service. Friendly staff.

I went to eat here again! Its so good. But this time , for the first time , I used the washroom. You should check out the wall art:) Especially as you approach the door:) Itll make you smile at the very least!

Great burgers, staff, and atmosphere. Finally licenced (when did that happen?!?) so you can pair your burgers with a beer. 4 simple rules on the chalkboard really help things work smoothly for how small + busy they are! 1) order before you sit down 2) no outside food 3) dont loiter 4) dont talk on your cellphone while ordering Parking: Its right across from the St Albert city Hall free parking, which is open even during the farmers market. Theres street parking as well, but theres not a lot of street in downtown St Albert to park on because of how small it is.

This place was my go to burger restaurant in St.Albert. But $48 for two burgers, one order of fries, a float and a beer is highway robbery. Add on the incredibly thin hamburger patties and this place has fallen off my fav list.

Fresh, great tasting burgers. Fantastic Fries. Good assortment to choose from. Clean surroundings. Very hospitable & attentive staff. Quite reasonable prices.

They have a unique selection of food to choose from. Friendly and quick service. The food was excellent. Had a great lunch.

The most ridiculous place I have ever been to. I have heard so many people raving about this place and Fatburger is a premium restaurant for this place. Patties are non existent, thin as paper and completely burned, falling apart. Bun is tasteless, and their special sauce is just ketchup and mayo. We were looking around to see if it is just our burgers but everyone had paper thin burned patty. Absolutely horrendous.

I had the mushroom burger and it was incredible. Everything about it was very fresh. The buns tasted baked that morning, the veggies tasted like they were stight from the farmers market that was happening the same day and the burger was smashed and had the perfect texture. The fries were cooked exactly how I like it where it had gone through multiple tempature deep fried and came with a nice sauce that was different from most places for dipping. We ate outside where they had quite a bit of seating. I also found the prices to be very reasonable in this day and age of outrageous inflation. Highly recommend jacks burger Shack if you are looking for a good burger and fries.

Jacks is a local favorite, and deservedly so. They make smash burger patties, and the menu is full of interesting topping combos. My personal favorite is On the Cobb, but you cant go wrong with any of them. The milkshakes are great too. Jacks can be a busy place, and is open basically for lunch and supper. Make sure you check the hours before you go. The restaurant space itself is pretty small. We usually eat outside on the nice patio, or grab ours to go. It can be a pricey meal, but what isnt these days? Jacks never disappoints.

The young lady who took our order was perfect. We mentioned someone in our group was Celiac and gluten free and she explained to the milkshake person exactly how to deal with cross contamination. She knew all the menu items to avoid. It s not often that young folks are so careful so I wanted to shout her awesomeness. Thanks St Albert lady and team. One of the best gf buns that didn t fall apart, milkshake was gf and fries was also, 10/10.

The hangover burger was good, the Nutella milkshake was good and the fries were super crispy. Very limited seating and it was super busy - this would be a great spot to check out when the patio is open or when you re able to do takeout. We were very lucky to get a table. Had to do a lap to find parking but I wasn t bad on a weekday at lunch. Parking: Limited free 2 hour street parking available around the block.

I used to work across the street so I got to check them out frequently. Great burgers and fries! I love the BBQ crunch, and the malt aioli that comes with the fries is to die for!

Best burger in St. Albert

You want a unique delicious burger, look no further, Jacks is your go-to burger joint! When I moved to the area and asked where I could get a good burger everyone had the same reply...Jacks. This is a must try for anyone that loves a good burger, and the shakes are pretty awesome too. The only negative thing I have to say is they skimp out on the napkins, throw an extra couple in the bag boys! LOL

Small little in the wall type of place. It is a burger shack place. The food is so good! The people are amazing and friendly!

The food is great! Can t believe I waited so long to eat here. I also really have to give a shout out to one employee there, I didn t catch their name but they mentioned it was their first shift back after being away for a month. What an outstanding attitude & so pleasant to deal with! Would come back just for that service.

First time with Jacks and it was delivered. Ordered standard burger with bacon and cheese with a side of fries. Food was cold when delivered. Food was cold to the touch. I get its a smashed burger patty but it was so thin it was over cooked tough to eat. Almost no flavor to the burger. Couldnt even tell there was bacon and cheese on the burger. Fries tasted ok after microwaving them until they started to cool down then became unedible.

Perfect texture and oogey and gooey fresh cheese Get the Nutella shake it s worth the all guilt Food : 5/5

Best burgers in edmonton and I ve tried a lot.

Menu options in the blackboard are hard to see. The burger was good but too expensive compared to smashedburger. Fries are super expensive. They should add combos. Parking is a pain at rush hour

Great burger s awesome staff

Me and my husband had a great lunch at Jacks Burger Shack today! The owners are friends of mine and so friendly and wonderful! Our burgers, fries and milkshakes were all delicious. This is a fresh and excellent place to come for a burger with unique options/flavors! Thanks very much!!!

Yummy milkshakes

Patio available. Plant based burgers are available. Vegetarian options: Impossible burger available. Food : 5/5 |

I have been wanting to try this place since I moved here two years ago. I have heard a lot of raves about it, but was entirely disappointed. I ordered three burgers, three fries and three shakes for take away. When I got home exhausted after a long day, I emptied my bags, and only received, two burgers, three fries and three shakes. When I called, I happen to get the owner on the phone who was incredibly rude, wouldn t let me finish a sentence, spoke over me the entire time and told me it was my own fault. Suffice it to say I will never be visiting this place again. I can go anywhere and be treated badly. Also, the prices are ridiculous . And the fries were soggy and in edible. The malt tasted like nothing. It had almost no flavor.

Awesome burgs

It was strictly fine. Wont be the best burger youve had, but wont be the worst.

It was great good food

Awesome joint these guys know ther burgers

Edmonton store visit: jacks burger shack Although this is not within Edmonton, it is on the periphery. But there is one in the city center. I came here and ordered a big jack, which was really big. I could barely eat half of it myself, and I had to take the other half home. The burgers are really good for the price and taste. Soda is a bit expensive, but you can bring your own. Or you can pack it up and eat it nearby, and no one else can control you. Overall, you can give it a try, but I won t order Big Jack next time. Too big

I honestly dont know how this place has such great reviews, took my wife and toddler there last night for something new, extremely limited seating inside, and with an hour left to go till they closes they were already taking down the outdoor seating in the patio area. The next thing, the bathroom was out of order and had to leave the establishment to go use the washroom in there sandwich shack around the corner and down the street, HIGHLY inconvenient with a toddler. Now onto the food, keep in mind... for 2 adults and a toddler to eat with milkshakes was almost 80 dollars at this sub par fast food diner. I ordered a burger and fries for the little guy with cheese, which is extra, the burger then came with a half piece of kraft single style cheese, not even covering the entire patty. If youre charging extra for cheese I expect it to cover the whole patty and more. The actual patties themselves were thin and quite flavorless, I think I have tasted cardboard with more flavor... the only flavor was in the actual sauce. The fries came unsalted and kind of soggy, and I got a side of gravy as well for my fries, and let me tell you... I have never, EVER, had such tasteless gravy. The ONLY thing that was good was the milkshakes but even at the prices they charge you are far far far better just going to dairy queen for a milk shake. If you must try this place for yourself then go ahead, it is your right, however take a little drive and head down to Peters Drive-in down on the south side of Edmonton for Diner style food done they way its supposed to be. This was no where near an $80.00 experience, I would still feel ripped off paying 50 bucks.

It was very tasty, will go again to try more

Great food! Dietary restrictions: Gluten free!

Great cheese burger!

Jacks always provides a great burger. Our family chooses Jacks whenever they want to indulge in a burger. If youve never been, now is the best time to start! Parking: Parking is limited. Easiest to park on the main street or around the corner on the inpark lot

We heard a lot about this burger joint and finally went. Disappointed. Our fries were awful. I honestly think we got the old overcooked fries. We did not eat the fries but if there was seagulls or pigeons around I would of fed them. The grilled cheese burger was fine but there was just no flavour to it. The Inferno burger was more of a plate warmer than an inferno burger. Overall not impressed. We will not be coming to St Albert specifically to go to Jacks Burger. Sorry heard lots about it.

Quebecer is my go too. Absolutely delicious.

Use to have a good burger, French fries and a distinct gravy. Big changes recently the French fries look like the cheap frozen sun spun brand the gravy taste different and not as good. the burger meat has hardly any flavour and not near as good as before I basically can taste just the lettuce I used to Recommend jacks burger shack but will no longer do so due to all these terrible changes. Management needs to get priorities straight, save a few dollars and drive customers away or get back to what made jacks unique. Big disappointment! Not worth the $40

Amazing burgers. Simply the best Ive had in alberta. Staff are very friendly. I wish I knew about this place earlier! Food : 5/5 |

By far my favourite burger place to ever exist. like seriously if I was on my death bed I would request one of these burgers for my last meal. The flavours of every burger is put together with perfection and the fries and milkshakes are so good too! Fries are served with some kind of mayo style sauce which they also put on their burgers, yum yum yum! Only thing is I wish they had longer hours!

I love their burgers, probably the best in town!

Just ate at Jack s had to be the best burger I have had in years. Kudos to a classic burger joint for doing burgers right!

Very good place for burgers!!! Home made burgers with fresh bread and delicious milkshakes and fresh fries. Friendly staff and fast service! Loved everything!

After hearing about this place for years I decided to give it a try and I have to say I was underwhelmed. The meat wasnt tasty or flavorful. The patty was small compared to the massive bun that fell apart from the burger juices and condiments. Ive heard that this place was amazing and after trying it I just dont see what the big deal was for all these years. Very disappointed.

The burger report for Jacks Burger Shack St Albert. Jacks Burger Shack has apparently been open for about 10 years or so and have gotten a bit of a reputation so we decided to give them a try. Please note if you are going here that they are closed between 2:30 p.m. to 4:00 p.m. so dont make the mistake we did and come at 2:45 LOL. Once we found a parking spot at the back of the building we walked around to Jacks and its a small cozy little eatery but the staff are super friendly and very informative on any questions you may have. They seem to be a licensed establishment so you can get a shot of liquor in your drink which is a nice surprise. They have a selection of burgers which did take us a little bit of time to order as we were not familiar with the menu but with help from our server we decided to try The hangover Burger and the regular burger with cheese and bacon added as well as a poutine. The meal was cooked in a timely manner and we received our food faster than we expected. The hangover Burger is basically a burger in between two grilled cheese which is pretty good but the regular burger with bacon and cheese was my favorite. The meat is a Smashburger but they grill it to a point where the meat and fat is rendered toward the edges giving it that beautiful flavor weve all come to love, the condiments are very fresh and theyre homemade Jack sauce had an excellent flavor with the burger, my only complaint was that I didnt get a double Patty. The hangover Burger which is the grilled cheese themed tasted good and I can see why some people consider this their favorite. The poutine was excellent, the fresh cut fries and done to a Golden crisp and you can taste the fryer oil was fresh and the gravy is homemade and tastes amazing, many other places would use a bag gravy but not Jacks. Theyre gravy is poured over the curd cheese and being piping hot, melts the cheese right onto the french fries, who could ask for more than that? The eatery may be small but has more than a dozen chairs and a few tables if you would like to eat there. The one thing that stood out was the taste of the burgers as in the actual meat you could tell it was very fresh and, it had that crisp to it which tasted amazing and they used a larger bun not your typical sesame seed store bought bun, but an airy soft styled bun. While it is nice, it does crush down a little bit more than I would like so be ready for it, all in all it works well with their burgers. Jacks Burger Shack is known to try different types of burgers and have let people know if they have any ideas to share with them which is pretty cool. All in all I would like to give this place a 8.6 on the Munch meter which is very good. Anything over a 8 is a place you should definitely try out. Great job guys and keep it up and thank you very much for a great meal. Parking: Very limited parking at this location, you will either have to park on the Street next to the business or in the back or there are very limited spots. For anyone with mobility issues it may present a little bit of difficulty and even more so in the winter.

Do to a recent experiences here changing my 4 star review to a 1. Would be happy to discuss with management.

Awesome burgers and fries. Supply issues with fries sorted out, back to hand cut

I had the most terrible experience at Jack s. I continued to go there despite numerous family and friends have terrible experience with the service and management. I ordered a burger with no bacon and no cheese. I waited on a busy night only to come home and find bacon on my burger. I called them to notify them as this isnt the first time this has happened and the lady was EXTREMELY RUDE AND DISRESPECTFUL. She told me i was mistaken as she double checks and always has (she hadn t). I explained that i would never make that mistake as I ve never had bacon in my life. Im not as upset about the issue as mistakes happen but the customer service was terrible. She told me numerous times that i was basically wrong and that I needed to be respectful when I was not rude whatsoever. Her tone was degrading and defensive from the get go. The conversation was so intense that I felt the need to write a google review when I have never written one before. I wont be returning there and I will share my experience.

Was there yesterday ( November 25th) at around 7:30pm and had the displeasure of dealing with a miserable and extremely rude young blonde girl at the cash register. I did not appreciate her tone with me and noticed she was rude to others as I was waiting which was disappointing. Management, please review customer service skills with your staff as the service was embarrassing.

One of the best burgers in town. Not to much seating tho, every time i come, I have to order to go. Still recommend coming here though