525 St Albert Trl #330, St. Albert, AB T8N 5E2, Canada
The Chopped Leaf is a leading restaurant brand that believes flavour should not be sacrificed when fueling on-the-go, and that food plays a key role in living a balanced and fulfilled life. Our chef designed menu is always made using fresh ingredients with bold, wholesome and delicious flavours. Born on the shores of Okanagan Lake in Kelowna, BC, The Chopped Leaf is expanding its reach across Canada and the U.S. with one goal in mind: to make you feel good after you eat.
I had a fantastic time at chopped leaf . The atmosphere was cozy, and the staff was friendly and attentive. The food was fresh and flavorful, with beautiful presentation. I highly recommend the [bankok ]. Overall, it was great value for money, and I’ll definitely be returning!
Pre orderd on line. No one in the place girl and guy flirting with each other. Hadn't even noticed there was an on line order made a half an hour ahead. Poorest rating I can give an place. No other customers in the place. Shame shame
I agree with the reviews that say the quality & portion sizes have gone way down. This location used to have such nice portions and quality before. Not any more. We ordered two harvest bowls, one with chicken and quinoa. The bowl was maybe 1/4 full. There was maybe a 1/2 cup of rice or quinoa, 8 leafs of spinach, 2 pecans, 6 chick peas, 8 sun-dried cranberries, a tiny pinch of carrots, no cucumber, and a small bit of chopped up chicken on top. It wouldn't fill up a 4 year old. For this we paid over $38. I would be embarrassed to service this, but the staff had no such embarrassment serving this meager meal. We have better places to spend our hard earned money rather than being ripped off for trying to support local.
I come to this location 2 to 3 times a week. I’ve noticed the customer service at this location have gradually declined. Today I ordered 2 wraps for $29 total. I was on a an important call when I received my order. When I got back to my work, noticed the wraps were significantly smaller than I’m used to, not to exaggerate, each was probably half the normal size. I drive back to explain the situation as I don’t see the $29 transaction justifiable. There were about 5 people working. As I step back after they agreed to remake one of the wraps, they start laughing with one another. One guy, although I do not understand their language, made a gesture to just stretch the wrap out and give it back to me. They did not take me seriously and it’s sad that loyal customers are treated this way. I hope management does something about this because the food is good, but the service pushes people away
Tasha loved it on her Birthday lunch and meeting the owner was a bonus. Great people, great food. We will be coming back again
I’ve been going to this specific location for years, never had a problem with quality or time to prepare order. I always get the bowl #1 or now known as the Santa Fe bowl. It’s always been great quality and consistent. I have had lots of wraps here too and they were always amazing. Last night my order only took about 6 minutes to prepare and it was delicious. Will definitely continue to eat here.
Ordered a build your own, asked for cranberries got tomatoes, asked for cheddar cheese got that and they added feta for some reason, nothing was mixed all the cheese was on one end. Went back today Nov 26 and we tried a wrap again. It was made correct this time and was nicely mixed. Unfortunately the cheddar cheese was so sour tasting someone should have noticed that it was off. I have moved this location down from 3 stars to 1 star.
I generally love coming here. they have some wonderful salads. Sunday's service was not great. The gent behind the counter did not understand what either my friend or I were asking. They had to remake her order 3 times.
Great vegan choices and fast. Vegetarian options: All kinds of bowl and wraps Food : 5/5 |
Best place ever
The food was really yummy
Best food ever Vegetarian options: Amazing vegan options Parking: Amazing parking Kid-friendliness: Very kid friendly Wheelchair accessibility: Amazing
Amazing service, friendly staff and chopped leaf classics!!! 10/10 would recommend
Great place for a salad and sandwiches
There was a long dark hair mixed into my wrap that I took as take out. When I called the store they offered me a free wrap and when I complained to head office that the staff do not wear hair nets to prevent this they brushed me off. Needless to say I did not take up the offer of a free wrap and will never eat here again. Regarding your company s response: I m still waiting for a reply from my August 22, 2022 email so why would I bother emailing you again? I gave you 6 months to respond before writing this review.
I have ordered from here many time before off of skip. And I always order the same thing the baja quesadilla which has chicken in it. When I got my order today there was no chicken in it and only vegetables. How can you forget one of the main ingredient.
Super quick and super tasty!! One of my favourite places to go when I want a big salad full of everything!!
Great place for salad. Have done restaurant order, pick up and skip from this location. Have not had a bad experience yet. Thanks
Very yummy sandwich
First visit, they gave me the wrong wrap (ordered Mediterranean and they gave me Bangkok), and then told me that I actually ordered something I did not. Second visit, they even yelled out Mediterranean with chicken when it was ready, which is what I ordered; there was no chicken in it. Never coming back to this location, they clearly don t care to give you the food you pay for. Not enjoyable getting gaslit by food services. If you do decide to eat here, unroll your wrap first to make sure they did it right.
Rude young ladies working here. They came and told us we had to leave because they were closing. We apologized for not realizing it was their closing time. And got up to put our coats on and covers on the meal we werent finished eating . As we stood up to put our coats on they shut off all the lights and were laughing thinking it was funny to rush us out in the dark restaurant. I will never go back.
Flavorful Moroccan soup. Small and regular sizes with the option to add croutons. Lots of seating available when I arrived for a quick snack.
The food was great. I recommend
We called late in the day. And were able to get in for a pedicure. They did an amazing job! We will go back
The quality & portion sizes have gone way down. I ordered a salad to go to eat later & the dressing was poured on it. Every time I ve had it before the dressing has been on the side, the guy working there said it was never on the side. So basically I just make stuff up for fun here. Bad customer service. The salad had a couple toppings on it, not worth the money!
My friend and I went in a few days ago. We had amazing service and the food turned out perfectly. I love chopped leaf
Had the Harvest Medley bowl and it was fantastic. The staff were amazing and the new trainee did a fantastic job. Will definitely come back soon.
What you order compared to this garbage sandwich that you get. Absolute disappointment. The owner should be embarrassed
Very pleasant staff, always greet me when I walk in. Fresh, tasty food.
Staff was very friendly, we were served at our table and the food was delicious! Felt like a restaurant setting.
Love this place! They are so accommodating with food Intolerances and willing to alter all their dishes. Great fast service and delicious healthy food!
Absolutely fantastic tasting food that doesn t make you feel groggy and slow after eating.
Always get such warm and nice greetings every time I enter, and the food is great.
Wasnt thrilled to go to a salad place at first. Turns out I have a new favorite
Super friendly and fast service.
Low effort workers im assuming because everytime I order a sandwhich from here it looks like a 3 year old made it. You can tell theres no effort or care when they make anything
Havent been in here in ages due to an ex working Here. Though I ordered what I normally got through skip and it was as good as i remember, thank you.
Last night I went in about 7pm and was looking at menu. When I was ready to order I said hi. The employees seemed to be in deep conversation which is fine but I stood there and made direct eye contact with one and said I was ready to order. No response. I was the only costumer in the store. Eventually they took my order but I was kind of baffled at the level they were ignoring me. Food was fine.
This is my first time with new menu, I ordered a Harvest salad to go. I also asked for 2 container of salad dressing. When I got home 1.3hrs later to eat it. I found that the dressing was not on the side but on my salad x 2 making it a nasty mess. I have ate at chopped leaf threw out Edmonton and area for years.. never has a to go Salad had dressing not on the side. The best bart was the grilled chicken, but being not cubbed would have been a challenge to eat. They also didnt give or offer cutlery or napkins.
Came here for my first time because i wanted something lighter and healthier (because dinner will be heavier, you know how it is). Extremely friendly staff and the owner himself came out to walk me and my husband through the menu. Talk about above and beyond service! The food is so good and tastes fresh and healthy. Their special thing is that they make their own dressings, and you can tell. Highly recommend and we will be returning!
The customer service is very friendly, however the wraps are very much lacking in toppings and sauce. The past two times Ive been there, Ive tried to order two of the same wrap but one without tomatoes. Both times, tomatoes were added to both and one of them was still labeled as no tomatoes. Also, both times the croutons for the soup have been served in between two broken pieces of plastic rather than a container
Given the other locations within Edmonton are so delicious (Mayfield #1), I would expect the same from this location. Unfortunately both the food quality & customer service are lacking. I pay $14 for a chicken wrap no 6, and it is a pinner from this location...dissapointing. I have tried a handful of times from this location, and am not impressed. When i spoke to the manager she told me that they have changed their menu, and that the changes to the wrap are because of that and that I should know that. I really like chopped leaf but I wont go back to the st.albert location.
Food out does the service thats for sure.
Good service, order was perfect.
Fresh delicious good, always a great stop!
Salads are always excellent.
What can I say the pegasus with egg and chicken is the bomb... love it!
I ordered skip the dishes to this location, and called to cancel once I realized it was the wrong store and they just said to contact skip and sdidntbother to confirm my order number and see if the food had been started, how convenient that you dont get a refund if the order has been made, and they didnt confirm mine!
I was having a tough time trying to figure out what type of meal to get my mom who is a severe diabetic and I called a few Chopped Leafs with no luck. Its understandable not many know about it this illness so I wasnt too upset, I got in touch with Avery at this location and she gave me some awesome ideas and was super friendly and helpful. I am so appreciative of Customer Service Representatives like Avery because they go above and beyond the minimum and thats what she did for me today. Thank you so much for your time and effort, you are a very amazing person!
Has good food
Worst location to eat at!! customer service is 0. I ordered a bowl and mentioned to stay they put it in a box to go, the box was wet from the guy gloves and the spoon have avocados on. I asked him is this the way you serve customer he said oh you have to say I want it in a bowl and next time sit and will come to you so we know u want to stay!!!! Never had this experience in different locations
Healthy
Took 20 min to get a wrap terrible. Food was nothing special.
They put prawns on my wrap, luckily I cut it in half when I got home. I m allergic! I won t be back to this location, love chopped leaf in general, but I wouldn t go to this location.
Wonderful Salads and Soups! Young employee Rahma was helpful with helping with my order and recommended the Caesar salad. Tasty!
Great food and friendly staff. Good vegan options.
I really like the food here. Usually order take out. The Staff are friendly and the food is always on time.
Excellent salad! Added browm basmati rice to mine. Healthy dinner option, reasonable prices. Hardly ever disappointed when we stop here.
Very good food and quick service
I recommend this place because they have healthy choices, although it comes at a premium price. If you dont have the time to go shopping at a grocery store its a better alternative than most fast food places.
The last time I was here I actually walked out before ordering. The man that was preparing food was wearing gloves to handle food but was popping food into his mouth behind the counter. Not only did he not change his gloves after, he went to the back, came out with a box of something and then went back to the food prep area still without changing the same disposable gloves. I didnt want my meal prepared by the same dirty gloves.
Good food, reasonably priced and good service.
Awesome food! The croutons in the Caesar salad were perfect - the cucumber mint water - so refreshing !
I use to go to chopped leaf all the time for my break and it was always hit or miss, it all depends on which staff members where there. I had some get mad that I asked for something I was suppose to get while other times I got the best darn wrap in the world. Really depends.
Ive been to this location at least 4 times, and Ive always appreciated it a lot. The service could be faster, but I dont care much about that, because the food is delicious! Especially their baja quesadillas. Even when I asked for replacements/alternative ingredients, they always remembered it. Havent been disappointed at all so far! The price of Chopped Leaf is a bit high compared to other fast food places, but the ingredients are really fresh, and its so healthy. Feels homemade.
Great food
I went for my first time today and will never go back. I paid $10 for the leanest quesadilla I ve ever seen. The cheese wasn t even melted. Also the two parties who ordered after me were given their food before I was. I was excited to try a healthier option but was beyond disappointed.
Healthy and Delicious
Wonderful staff. Answered all questions as both me and my friend have a ton of allergies. Good food.
Always friendly service. Love the food!
Fave quick healthy place to go
Love the food and the staff
This is the worst chopped leaf I have ever been to. They consistently mess up your order when you re paying extra to add items and although the food is generally good the service is horrible. The wait times are ridiculous... I have waited at least twenty minutes for one little wrap from here. Barely deserve one star! The chopped leaf near 127 street in Edmonton is tenfold to this one!
It was so good
Always a great place for healthier food option.
Called to order ahead of time as I was short on time before work, got there and paid and the place was empty, not busy at all, and it sat and waited for 20 mins for my order. A salad without protein and soup. I noticed the girls working, one was washing dishes and the other hanging out. I think my order was forgotten completely and I was late for work.
I had the Bangkok salad and it was great!
One of the better ones Ive been to, they are consistent and I have no complaints
Chopped Leaf is my favourite place to eat, unfortunately not at THIS LOCATION! I have been numerous times to St. Albert and finally said enough. On Sunday, at 1:30, the restaurant was so dirty! There were dirty dishes piled, dirty tables and the prep area floor was disgusting. Out of the 6 family members that were there, 2 orders were wrong. Then the lady helping me, denied that the El Rancho has no avacado on it, even though there are numerous posters showing it does! The chicken was over cooked and overall, it was not a good experience! When I asked another lady for avacado (the lady with red contacts) she said oh it comes with 2 small pcs. I took a photo of the chunk of avacado that was tossed into my dish, in case the manager would like to see the food that is being served on weekends. Pathetic and disappointed .
Food is amazing
Excellent choices of healthy foods. Prices are good.
Freaking yum. You get to stuff your face and feel good about it.
After finding hair in my salad and watching one of the people working there use her belly to hold chicken down while she wrapped it, I will never eat here again.
Pretty good sized portions
Great quantity of food for the price
Healthy yummies
Incredibly slow. Overpriced. I understand its fresh and nutritious ingredients, but it shouldnt take 15 mins to make a salad.
Good food, good service.
Ali always greets us with a smile on his face, and goes over the top for customer service, even coming up to our table to ask how it is. Great service great food, will be back!
Great food
Excellent food, clean and friendly staff
Staff is nice. I always get my order right and the space is kept clean.
One of my favorite places to eat in st.albert!
Salad rolls are so delicious. My favorite item and the staff is always so positive and professional..
Staff is slow
I have loved this place very fast orders. Staff is always friendly yet today i watched a (presumably new) staff member wrap my wrap without a glove on and her shirt full of dog hair. Disappointed in my visit today especially based on previous experiences at this location...
Was disappointed in my $14 salad last week. Found a hair, service was somewhat slow and the restaurant had a sewage odor throughout.
Love the freshness!
Very slow at this location but friendly staff
Food is good But waiting 20 mins for 2 sandwiches when there is only 3 orders ahead of you is too long
Great
its kinda expensive but overall pretty good
Great salad, and very fresh tasty ingredients
I wasnt impressed with the quality or price of the food here. I understand they are marketing as a healthy alternative but it was only slightly cheaper than a steak house.
I used to love coming to this place. I came on sunday and there was barely anyone working, store was messy, service was slow. Gave a second chance and went back today and the same thing was happening. Get your stuff together, its worth driving to the mayfield common location than this garbage.
Everything was so fresh and tasty. I will definitely go back!
We normally go to Freshii which is just down the street. Thought wed give Chopped leaf a try. Ordered a No.1 bowl with the avocado substituted out for salmon. Chris decided to charge for both the avocado and the salmon even though I wasnt getting any avocado. Only after having to argue with Chris that its not right to charge for something your not getting, especially when they have a Design your own menu that he removed the $2 cost of the avocado (with the warning that this was the only time he was doing this). Easy way to lose a customer. Will continue to go to Freshii that doesnt need to charge customers for things they arent getting in order to make money.
Loved it!
Filling
Healthy!!
The food is decent however the service is very slow.
Today We tried a different location for chopped leaf. We usually go to the Mayfield location which is always spectacular. I love the cranberry chicken sandwich, I go out of my way to get these because they are so amazing. Today it was not. The bread was barely covered in cranberry spread, the cheese was not melted and I mean not at all. There was bits and pieces of lettuce and it wasnt even equal on either side of the sandwich. So a cold mess is what I had for supper and it was the second attempt. The one staff member who worked there remade my sandwich which I appreciated because she said the first one didnt turn out but neither did the second attempt. I also ordered a popeye salad for my family to share and a wrap for my daughter. It took a long time to get my order so I left without checking it, another mistake because when I got home I ended up with 2 wraps somehow. Very disappointed in the whole visit.
St. Albert location. I love the salads, but this is the second time in a row where staff has missed basic ingredients in my chopped signature salad, and i have had to go back and ask for them to be added. As well, $2.00 for a tiny piece of avocado is not ok...
I have never been before but thought I would try it out as I have heard good things about Edmonton s locations. First of all the young guy at the till rang in the wrong bowl, when I got the right bowl there was no pita. I was going by the picture as this was all new for me. I go the pita, have the right bowl and my rice is super dry. I ask for a bowl to transfer the salad out as the rice is dry. Nothing is said in regards to my comment on the rice. The staff was polite though, especially the two girls with bandanas in the hair. However one other girl prepping food had loose hair falling over her shoulders, another was wearing flip flops and 3 young girls who were in street clothes all entered the food prep area with veggies were being chopped (with out gloves).
Waited too long for wrap. To go order. Team was not friendly at all.
Wonderful vegan salad. Try the evil peanut sauce.
So good
Had ordered a bbq quesadilla, and it took 20 minutes for me to get it. Once it was ready, a man who seemed to be a manager threw the box down on the counter, didnt say a word and walked away. The quesadilla was thrown into the box. That piece of it was so mangled that I could barely pick it up. It tasted good, but hopefully the customer service changes.
Food is simple, but overall good. Definitely healthy. Did not experience any customer service issues that so many recent reviews were talking about (perhaps they were paid by competing companies to make these reviews...). Staff were friendly and accommodating. Food came out within a couple minutes, and was fresh and tasty. Would love to have something like kale instead of romaine/iceberg lettuce, but otherwise good. Portion for full sized wrap was a bit smaller than Id hoped.
Amazing GF and vegan options
Great service, nice staff. The salads are amazing and paired really nicely with their soups!
The food here was very good, no complaints. The menu is quite large and takes awhile to read so I would advise checking their online menu first, otherwise you have to stand at the counter and read through the entire thing deciding what to order. I will say that the staff seemed quite helpful with any questions that I had, I will return.
I used to eat here all the time but every time I have gone recently the quality of food has gone downhill. Today was by far the worst and I think its turned me off from eating there ever again. Its 2:30pm and I havent yet had a meal today, generally speaking anything food would excite me and be delicious. I ordered a soup and a salad. the broccoli cheddar soup was by far considered soup, just a fatty glob of random substances. The chicken in my salad was over cooked, dry and extremely salty. The salad itself was far from fresh the leaves already looked wilted , they used so much dressing it was inedible. The staff made me a new salad but from the rich dressing and odd food I consumed I dont even think I can eat it without feeling sick. Im sad to see this because I was really excited to have a healthy fast food chain in st.albert.
Always delicious and clean.
The food is fantastic. I have had good service on many occasions, although it is slow when they are busy. The only negative is that their website online ordering is horrible, the worst e-commerce site I have ever experienced.
Fresh and tasty
I have been to this Chopped Leaf quite a few times and to be honest theres something that always tastes a little bit off about my meal ... the food does not taste fresh, skimp out on the toppings, the dressing is stale... (As compared the same restaurant elsewhere). The staff are not friendly which makes the experience not worthwhile whatsoever.
Good service. Very clean
Great lunch salad
Addicted to this place!! Didnt try it for ages cause I generally dont crave salads and such, but now that Ive tried it I cant get enough!!!
Good food and good service. Booths were a bit small though.
Awesome! So good! Decent priced meals, and theyre decent portions.
Person at the till was very helpful to us in helping us choose selections. She was patient and suggested things she liked to help us. Person cooking the chicken for our salads looked completely bored, left several pieces of OUR chicken on the grill each time, and her area surfaces were all very messy. She needs to keep prep areas clean, the underneath of my box was sticky from a previous order. My Spinach Salad was very good.
Love the food just dont waste your time at this location Literally if you do make the choice to ever frequent this poorly run store, I suggest you double check your order once you get it. On more than one occasion this store has messed up my order so bad I ended up wasting the $40 it cost. Either they have given me the wrong order, that I couldnt eat because I was allergic, or they made a wrap with a tooth pick in the middle. Either way I WARNED you!
First time at this location, it took 15 minutes to get my food (one salad with no protein) and I was the only one waiting, salsa wasnt on the side as I had requested and the avocado was all brown/greysish and not edible.
Great fresh food good quality. Prices are high but u pay for what you get .
Good food
I had the Popeye salad with prawns and hard boiled egg. It was the BEST SALAD EVER
Food was good. Lots of choice and customizability. Staff seemed more interested in talking with friends than helping the line of customers.
Always good food, little expensive for what it is but at the same time its really good quality and I dont have to cook it
I experienced fantastic service from the staff this evening.
Excellent service and quality food. Wow first time. Great place
Stood there for 10 mins while the employees continued to talk to themselves. they seen me clearly.... Ignoring me completing..... then when some more people walk in. They help them instead... am I invisible?????? seriously I have never been to this location. I will never be back...
Amazing! Fresh ingredients all the time.
I went there for takeout. It took 40 minutes for 1 small sandwich. There was only 3 other people there so that wasnt the issue. The food is good but service and speed is definitely not there.
I love Chopped Leaf usually. Although the food was good, the service was terrible. I was ignored and once a cashier finally came to the till, I didnt even receive a greeting. If you hate your job, find another one because your crappy attitude effects your customers ever wanting to come back.
I was in there a few weeks ago to pick up a salad wrap Id ordered over the phone. I brought a coupon with me but forgot my debit card at home. The young man working there was very patient and waited for me to run back home and get my card. I received excellent service that day. Thank you!
Healthy and happy
Fast,friendly and healthy delicious food
Good salads but too expensive. I really dont like that the prices of their drinks are not posted anywhere.. why is this? Because the drinks are so absurdly overpriced they dont want to advertise.
This was unreal. Been to my local chopped leafs in Sherwood park and they are amazing. This one however... mind blown. I walked in, ordered my food, stood and waited and watched... as the three people working took over 20 mins to make a salad and a wrap. The young man behind the counter dropped the chicken for the wrap, then continue to put it in the salad and didnt think I saw him until I assured him that I did. He then dumped it and started a new one. As for the salad I asked for no tomato, after he loaded it with tomato and he tried to pick them out with his bare fingers... again not thinking I didnt see this I assured him I did. So he tossed it and started another. Meanwhile the young lady who was working making salad rolls with her bare hands, long false finger nails, taking wee breaks to pull her pants up and take customers at the til, all while not washing and usuinh same hands to finish those salad rolls. Honestly... I have never been more disgusted. Expected better from a St. Albert Chopped Leaf. SICK!!!
Food was great. Took a long time to be served though and l was the only customer in the store.
It seems to play as a nutritional option, and while it has nutrition It is not diet friendly or friendly on the pocket book.
Great salads
Monumentally disappointed in there southwest salad, they couldnt of put less sauce or more lettuce. Just terrible
Awesome food but they may as well let the customers make it themselves for how slow service is.
Food was only ok. Price was above qualify. Something was wrong with the Iced tea and they made us feel like we where wrong to suggest it.
Really Great food but over priced.....
Always super friendly service!
Good, fast service. Soup is great. Very clean and modern decor.
Came here for the second time in a few weeks. First time I had to wait almost 20min for my food. Second time they ran out of rice. So I happily substituted noodles. But then when I opened my box for lunch, everything was cold, chicken was dry, and honestly its just not worth the price for the time it takes to get your food. If you want to sell healthy food at that price point, its got to be well done every time.
Went one... Yuck... Second try...yuck. The salad my wife got was so sour it made my eye water. The shrimp were undercooked, rubbery and tasted terrible. The chicken sandwiches fillings were mushy quite off putting. We spend $27 on our food, only to leave very hungry and headed elsewhere. Never again.
I like the franchise but, this location lacks cleanliness. Clean up and Ill come back!
Seams like the customer service has gone down. The last couple of times I came here I wasnt impressed, its unfortunate because I really enjoy the food. Last week when I came for lunch the girl putting the food together was very rude to me and basically threw the wrap at my friend. This week I waiting in line while they took an order over the phone and then punched in an online order which took priority of everyone waiting in line, a little frustrating when its already quite a wait to get your food.
Love coming here to get my chopped water. But today they were out of the fruit bits to out in the water, they were out of feta for my friends wrap, out of peapod for it. Service from one girl was not the best and then in the middle of my order they switches out not a problem but didnt say anything and someone just ended up taking my money. Like please... Have communication with your customers and be prepared when youre not getting a shipment in for your food!!
Did my first online order at this location. It was totally the wrong order and I added chicken to my bowl which I never even got in my order. Not coming back to this location.