Tokyo Express in St. Albert
140 St Albert Trl #350, St. Albert, AB T8N 4K1, Canada
Business Hours
Services
Photos
Reviews
Most Mentioned
I stood the there waiting for someone to take my order at the till for nearly 10 minutes and then they hardly addressed me and continued talking to one another in a different language. I felt as though I had interrupted their personal conversation and they were irritated that I was there. I would avoid the loc. At Terra losa. Food was good but service not so much. Sorry it was st. Albert and it was in the evening after 5 I think as I was going home after several days with my dad in hospital. I am sorry I can't remember the exact date but it was after 5pm.
The sushi rolls are mediocre. I didn’t try anything else but I would rather not. $11 for the California roll is a bit pricey for the poor quality. The service was fast and the guy working at the time was polite. No more Tokyo Express for me that’s for sure.
We grabbed a bite later at night, and while the food was good, the restaurant looks like it needs a good thorough clean. I'm a bit disappointed to see how small tbe portions have gotten, but the prices keel increasing. I have liked this place for years but it's certainly not like it used to be.
⭐️⭐️⭐️⭐️⭐️ Tokyo Express is one of the best Japanese restaurants I’ve ever visited here in St. Albert. The staff is incredibly friendly and provides excellent customer service, making you feel welcome from the moment you walk in. The prawn tempura is absolutely delicious, MY FAVOURITE — crispy, light, and full of flavor. I highly recommend this spot if you’re looking for authentic Japanese cuisine with top-notch service. 😋
Worst food quality on the market. Went to get a crispy Mexican roll ask the food to go end up eating at the restaurant. The box had a napkin to catch all the “recycling” oil and the oil taste was gross. Waited till there were no customers at front and brought the matter to their attention. They didn’t even bother in ask if the could offer something different instead I walked out left the “food” behind. Not a place I would recommend at all.
i have been going here for years and it has always been great however i got a curry beef bowls and the beef was tough chewy and stringy, it was honestly gross and im super disappointed
So Glad that we can experience the taste of Japan in St Albert! Staff are very welcoming and polite! Ramen taste so great! Definitely recommended!
Yikes, what a disappointment. I used to come here years ago but moved back to Edmonton. Was in st Albert So my boyfriend and I decided to check it out here for a quick bite. That quick bite turned into a 40 minute wait. The curry chicken was tasteless, the rice was so over cooked it was almost inedible. My boyfriend's beef bowl had such bad quality meat....it looked almost grey and even the sauce couldn't save it. We spent $50 and we only ate the rainbow roll (which was decent). What a waste of a meal
Crispy tofu is very good. Staff was very accomodating to my request to my meal. Clean location. Vegetarian options: They have tofu. Sauce isnt vegetarian/vegan but you can still get a bowl with tofu and soy sauce
Such a good go to, I love the tuna poke bowl!! Highly suggest
Great sushi and prawn tempura
Tempura shrimp
Very good sushi
Beautiful product with much attention to detail.
I love Tokyo Express California rolls
Bento box is nice one.
Food quality has greatly decreased. Now charging for bags on to-go orders, which is kind of a whatever issue except that they hand you a container with sauce slopped on the side. Not really impressed when I have to clean my containers before putting it bagless into my car. Used to be a fan but now not so much.
Perfection.
So good, they always have good food and good service and go above and beyond. Vegetarian options: Just ask Dietary restrictions: Just ask
I wish I could give 6 stars
Tried new yam yum... took one bite and threw the rest in Garbage... rest of order was amazing like usual! Would I go back? Most definitely but not for new yam yum!!
Best shushi And open until 1 am Service
Lots of rolls and sushi to choose from. Food is always fresh and delicious.
Great service and good food
Good food good service
The worst meal I have ever had.
It always makes me want more. The colours and tables are clean and tidy. The food makes my toung tingle with joy! @kayleewass Parking: Good
I m going to give this visit a 5! I ve been unimpressed in the past, but tonight s order was excellent. Tempura was flavourful and crispy. Rolls and sushi were delicious. It s hit and miss with this place, but tonight s order was really good
The lady who attended us was very sweet! The sashimi was fresh and did not taste fishy. Altogether great food at a reasonable price!
Always fresh and fast service..recommend
Love the food!!!
Food was delicious. Service was awesome
The service in this place was outstanding we were treated very nice and the food was amazing!
The food was super good, and the service was amazing!
Super nice staff i am shocked about the food (had it again and wow it tasted even BETTER I m even more shocked and I love Tokyo express the staff were so awesome and friendly Thank you!)
food is great l, staff are friendly.
Amazing!
Great service and friendly good food
amazing service
amazing service
very good place
Terrible customer service, the woman is very rude. I never mentioned anything about the wait time and I am also not a skip driver. I have had great service in the past and thought this would become a new lunch option, however after my experience that will not be the case.
I hadn t been to this place in a few years I thought I would give it a try. VERY DISAPPOINTED there was only one customer in restaurant and I ordered the Tempura Chicken Bento the chicken was really soft, tempura shrimp slimy & broccoli was frozen small chunks of ice. I told the owner but he didn t offer anything. All he said is it s fresh! I told him he could keep the $20.00 but I won t be back
Great food great service. Your dragon eye rolls are the best!
Dragon eye roll is my favourite from all sushi rolls I can find in Edmonton! Parking: It was easy to find a free spot Food : 5/5 |
very delish Kid-friendliness: great place to hang out Food : 5/5 |
Good service
Horrible experience. Went in to order a few simple takeout items. The staff didnt acknowledge our presence, and when we finally got their attention, we ordered and were told it would be 15 minutes. Came back 15 minutes later and waited for another 30 minutes. The staff are rude and give precedence to online orders.
Great for its segment. Outstanding customer service.
Nice food
It was delicious
Green onion cakes were delicious
I read the reviews for Tokyo Express before I ordered take out on a Friday evening, and thought I d take a chance. My spouse wanted to grab a meal from another restaurant close by, and my tastebuds wanted sushi. Did I expect amazing sushi? No, but I expected my order to be relatively on time and taste okay. I know restaurants pay a hefty fee to a 3rd party ordering platform, and Tokyo Express has their own online system, so I chose that method to place my order. My order was pretty simple, Mini Roll Combo and yam tempura. It was submitted at 6:22pm and confirmed a minute later. Pick up time was between 6:40-6:45pm. I got a text message at 6:36pm saying my order was likely ready. I went in, and yes there were a few people and some 3rd party people waiting for their orders, but it wasn t insanely busy. I asked when I arrived and the gentleman at the cash said he said it would be a few more minutes. I waited 10 more minutes and went to ask again. Again, the guy said it would be a few more minutes. I sat back down and a few more orders went out while I was waiting. I went back up 5 mins later, now 6:50pm and again the guy said a few more minutes. At 6:58pm my order was finally ready. I looked at the receipt and they hadn t even entered my order until 6:51pm and it was ready 8 mins later. So either their online ordering system doesn t work and they want to give extra money to the 3rd party platforms, or they just completely disregarded my smaller order. The food was okay. The tempura tasted like it was deep fried in old oil. The mini rolls were fine. Since then, I ve tried Sushi Park on very busy Saturday night and it was a huge difference in quality and customer service. The prices were comparable for what you get, but the quality from Sushi Park was 100% better. Save your money if you plan on ordering from TE and just go to Sushi Park instead.
Great food !!
had amazing staff here, and the food was delicious. Thank you so much!
The fruit tea and rice bowl are so so delicious. Love it! I will come back!
My family loves this Tokyo Express ! We moved away but always come here when we are in town. Great food and service.
Great place! The food is fantastic and the service is amazing!
very friendly very clean and very quick!!
Great food friendly staff
Got food poisoning
Great reasonably priced food.
Had the chefs special. Never liked sushi before but damn was this the best 10$ Ive ever spent in my life!!!
Excellent food and friendly staff
Good place to grab a quick bite. Especially since my gym is nearby on the same lot
Rinky took our order, great customer service, will come back soon! :-)
The tonkutso ramen is so gooooddd!!!
The tiger roll is so good!
Amazing service and a welcoming atmosphere!! Def will be going again
Very friendly workers and the food is very good
Wow I don t even know where to start. We come from fort mac where the fish on the sushi is still frozen and it was never as bad as what we received today The onion cake and the Tokoyaki were literally raw dough. The featured rolls completely tasteless. The inside of the spring roll had a pre-chewed texture I m honestly floored and disappointed. Will never order from there again.
Great sushi! Good personnel, thanks
Just about every experience at this location has been horrible. I dont ever leave reviews for places but I felt compelled to for my LAST TIME ever that I will go here. The restaurant was not busy at all, I was the only customer. I ordered the chicken rice bowl and green onion cakes to go. It took about 20 minutes to complete my order, and the food was sub-par at best. The rice bowl was not full and had items I had specifically ask not to be included with my meal mixed in. The green onion cakes were deep fried to the point of breaking apart in dust and could not even chew. For $25 and over 20 minuets of prep-time with no other customers this was the last Tokyo Express visit I will ever make. Waste of time and more importantly money! Had to leave one star review as it is the lowest grade available.
Very friendly, amazing service, love their fresh food, very clean. Highly recommend Parking: Up front parking.
Great service! Very helpful with food selection as well!
Amazing spicy combo.
Extremely kind customer service and great food always!
Recently went to this location, ordered a few ramen bowls and a chicken bowl, the order took nearly 20 minutes to complete. They fulfilled the order after us before we had to ask where was our food. The ramen bowls came warm, not hot. We asked for some spoons for our ramen soup, staff said they are out and gave us some two plastic spoons....we were the only patrons in the restaurant..how are they out of spoon. We waited another 10 minutes and asked about the chicken bowl which they said they were making it, it apparently they forgot about it. Really bad service, had to scream for staff to get service as all of them were in the back. When the chicken bowl finally arrived, it was over sauced and lukewarm as well.
Me and my family had spicy sushi,ramen and some wonderfully crispy tempura and it was delicious probably the best sea food I ve had I highly recommended will be back soon
The Sashimi was very fresh and delicious! The chef special was a large servimg for the price. The staff was very friendly and the seating area was big. Definitely coming back here.
The quality goes down while price goes up. I have gotten the same thing, the dragon roll combo, for years. Im surprised how much it has increased in price over the past few years but the portion size has decreased. You used to get large spring rolls, now its just small ones. This was $16 and some change. Probably my last time going.
Great food great service they serve healthy meals. Parking: Lots of parking space Kid-friendliness: Lots to choose from.
Great food
Always delicious!! Wheelchair accessibility: There is lots of space inside. The door is a but tight but inside is great
Excellent place great service
Great food, and friendly staff!
Awesome, This place is always fresh and tasty!
Good service and very friendly staff. The food is fresh and hot. Definitely will recommend this to my friends and family.
Friendly staff and the food is hot and fresh. Also, the store is very clean.
Coming here for years, always great!
Goog eats!!!
Great service and food
Great food and friendly staff
I love the cucumber makis!
Friendly staff, fresh food. Great selection. Willing to help customers who dont usually sushi!
Great food
Great food. Good service.
Excellent service! Good food, especially the cripsy tofu :). Come to the st. Albert tokyo express for a friendly & tasty experience.
Amazing costumer service! Fresh food every time, weve been coming to this location for months and never been disappointed!!
Lily works the front she is very sweet nice and wonderful! The food is great
Great place for sushi! Amazing staff!
Great place to eat would recommend
Tasty food and polite staff.
Vegetarian options: My son doesnt eat meat
Love this place! Great food great service!
Awesome customer service! Great sushi for a great price.
Killer sushi and amazing service. Hidden gem!!!
The food and drinks we ordered were great, and the staff was very helpful and friendly!
Nice noodles
Good food
Vegetarian options: Great
Good food friendly staff and great place
Excellent California Rolls! Always fresh and delicious!
Great food and customer service! Very nice people
Very friendly and clean environment! Will be back again.
3rd attempt giving this location a chance, 3rd failure . Used to be one of the best locations in the area. Friendly staff but a single order during non busy time and was completely wrong and cold. More concerned with dealing with skip orders than customers in the actual business.
Wonderful food and amazing service! Vegetarian options: Veggie options Parking: Easy parking
Best sushi ever!
Absolutely great food and wonderful staff! Always come here and am never disappointed! Would recommend!!!
Very good service
Great food...friendly people..nice place
Great service yummy food
Great food and customer service
Great access to location but even better food. Staff are terrific!
This place it amazing 100% recommended Vegetarian options: Love the selection they are all great for vegetarians Kid-friendliness: Amazing
Open just when you need a snack
Very fast and helpful and tastes great!!
Delicious food I recommend this place
Everytime I come to St. Albert for an appt I eat here. I live an hour away from civilization and come for this.
The service is wonderful, the sushi is awesome, I tried the salmon lover combo and it was so yummy. The staff were very friendly.
Great food, a must for me every time im in town.
Great service, the sushi is always fresh, and the curry beef is to die for!
Great food, fresh ingredients and great customer service!!!
Great customer service and very happy staff. Always make great food! Definitely recommend.
love this place everyone so lovely !
Good food and good times, enjoy our local st.Albert location with the kids
Open at good times and very friendly staff. Good experience. Parking: Many parking stalls
Good food, I really like the beef noodle bowl, on eof my favorites. Definitely would recommend
Very nice and friendly staff
Very good food come here a lot, great every time!
Crispy tofu is awesome
Did take out. The California and dynamite rolls were really good. Chef special was also good.
The drinks makes me refresh and the chef and the lady are kind and helful.
Great service, out the door quick and properly made sushi
Amazing good quality sushi and friendly staff! Will be returning! :)
Always the best service, taste and quality
Very Friendly professional staff. Delicious food.
I just had a teriyaki chicken bowl produce was soggy/old. The bowl wasn t edible and I m not picky. Don t recommend going here.
The poke bowl is my go to, and a 10/10 everytime
BEST TOKYO EXPRESS BRANCH!!!!!!! Highly recommend their dragon eye roll! Also love the new drink they offer. So good!!!!
Good food
UPDATE JULY 6TH 2023. $50 for food and a generous tip....then when the food came out and i asked for it to be bagged you had the nerve to charge me on an extra transaction 30 cents for a bag. I can guarantee you that next time if there is one i will not be leaving a tip and if i spend that much on food i want the bag included!!!!!! Get it together guys.....left a real bad feeling with me. I should have just asked for a refund and gone somewhere else instead. Food is always great and the last few visits the service has been pretty darn quick
Service was a little bit slow but the sushi was ok We will be back to try more from the menu Food
Dragon rolls are amazing!!! One of our favorite stops on our many road trips!
Had an Uber Eats take out. I had always been hesitant ordering from any Tokyo Express, but this one did NOT disappoint. The food was very fresh, and an employee had even called me to make sure they got the order right. Will be ordering from them again :D
We ordered skip and the meal was bad did not taste the way we remembered Parking: No Food : 1/5 Recommended dishes
Was empty when we walked in, good service from the two ladies working but unfortunately the sushi was not great. Sashimi was very good and large portions though. If Im in the area again Ill look for another place to spend my money.
excellent food and great service and all staff very nice!
I am new in the town and visit this restaurant more than 1 time and will continue to order from them. Quick services, friendly staff, hot and yummy dishes. My children like them a lot, especially their Teriyaky chicken rice bowl, tempura and susshiiii! A must try in town.
Fresh food, good service and clean dining environment
First experience, the taste exceeded expectations
Delicious food, and the best service! The very best Tokyo Express I have been to
Sushi tasted great, however I am used to avocado in my California roll and dynamite roll. No avocado was used
Slowest service ever. Will never come back
Good service fast and nice
Decent foods and staff atmosphere is warm and its comfortable to dine in here
Vegetarian options: Fresh veggies Parking: Easy to park Food : 5/5 |
Very friendly staff! Food tastes great! Greeted me as soon as I walked in the door! Very clean and welcoming atmosphere! Love the pineapple drink! Dietary restrictions: Able to customize your order! Parking: Parking in front of entrance with several stalls!
Food was delicious. Great presentation and customer service. Will come again 100%!
The guy he made a good delicious food the tonkotsu ramen and sushi
The place is excellent , we came with my husband to have lunch in a pleasant atmosphere , the service is good . Friendly staff . I will come here again. I recommend it !
this place is 10/10 and amazing customer service Slay Food
1st tome and well be back. Friendly. Courteous and sumptuous.
Super friendly staff! Fast and efficient as well! :)
Great staff good food
Great food will be back
My girlfriend s favourite is the house special teriyaki beef rice bowl and it takes away all the moodiness when she s hungry ahahaha.
Really nice people was very fast to get
Staff are awesome and customize food how we like it. My kids love the food and service!!!! Def 5 stars
My was great
The food was super beautiful and the staff was suuuuuuuper phenomenally amazing & respectful too. Yay!! I GIVE THEM 5 POP CORN KERNELS OUT OF 5 FOR TREMENDOUS SERVICE. Wheelchair accessibility: The restaurant is wheel chair accessible, super helpful to those who require these types of things. Yay!!
very nice location
Great atmosphere and service, love the salmon rice bowl !!
I come here as a regular and am hooked on the Tonkotsu..
My son and I usaly go to the Whyte ave location. We decided to try this on the way by. HUGE MISTAKE!! The wait was not long the person who took the order was rude. When it did arrive it was completely incorrect. Missing things absolutely no sauce for anything. When I tried to correct it they got mad about it. The rice was extremely undercooked and not the yummy sticky rice we are used to. The chicken was dry and completely inedible. Vegetables still frozen. Our California rolls looked like something out of a horror movie. (We did not even try them) 100% do not eat here they do not care at all. Save your money and go across the street.
Very good customer service & food is fresh & impeccable!
Friendly staff, fast service, they were very patient with my confusing order. Definitely recommend!
Great service, very tasty!
Very good food!
Best green onion cakes ever!
Amazing green onion cakes and rice bowl
Delicious food and fast & friendly service! 10/10 would come again
Good at this price point
It was good. But I Remeber it being better the last time. Free fruit tea was a huge bonus though
Food was drenched in sauce. Threw most of it away.
yup, good stuff.
Great service and fresh food!
The bento box was excellent. The lady serving us was very helpful (and quite patient) suggested a few things to try. And we did enjoy. The fruit tea is amazing. Peach/Mango is so good. The place is continuously cleaned as customers entered and exited. We will go here again soon.
The food here is amazing and always prepared with care.I m hooked, thank you ;)
The food was good but the fruit tea trick was frustrating. Right by the checkout is a big signing saying FREE fruit tea. When you order they ask if you want a fruit tea and wave to the case full of ready to go tea. We took two and, after wondering why our bill was almost $15 more than expected, realized they weren t free, they were $5.99 each. Different fruit tea. Wasn t just us, the man before us fell for it as well as the woman after. Buyer beware, they are not being transparent.
quite nice, love the fruit tea, great deal.
Dietary restrictions: I am trying to respect a lower calorie eating regime, and Tokyo Express helps me make a healthier fast food choice.
Very good and portion sizes are perfect.
My absolute go to sushi place forever. There s not one thing on that menu that i ve tried that i don t like. Their Alaskan rolls are to die for
Super friendly staff at this location!
Not sure what s happening at this location. Today I ordered four meals, and something extra. I waited almost 30 minutes, and when I got my food not only was it cold, but the chicken was no where near as crispy and browned as prior visits. The skin was rubbery and barely rendered. Then upon leaving I requested my free fruit tea to be Strawberry. She said to me ya ok you can have one , took a full one out of the fridge, poured maybe half into a different cup, put on a lid and gave it to me without a straw. She gave the impression that she was insulted I asked for my free tea after I used my Tokyo Express card. I have never felt so unwelcome here before. Maybe I ll go into Edmonton instead
Do NOT order take out from here got one roll it took well over an hour. Very frustrating. Good however is good so I mean go In or pick up!
I know its a chain, but the Tokyo Express in village landing, has been a staple of Saint Albert since its opened, if Im ordering teriyaki chicken, Im ordering it from Tokyo Express, chefs kiss on that dish. Great sushi combos, great prices for those said combos, very friendly staff, never make you feel silly for not knowing whats in a type of sushi or what something is on the menu, and they are so fast. If you havent gone because its a chain, go, I know you wont be disappointed
This is by far the BEST location!! Always fresh tasting and sooooo good. The service from the staff is very friendly, fast and accurate
