Jack Astor's Bar & Grill St Catharines in St. Catharines

400 Ontario St, St. Catharines, ON L2R 5L8, Canada

★★★★☆
(1652 reviews)
Categories: Bar & grill American restaurant Chicken restaurant Chicken wings restaurant Family restaurant Gastropub Hamburger restaurant Western restaurant

About

Hey - we're Jack Astor's. Our mission? Great people helping other great people totally have a blast while enjoying amazing food. We specialize in delicious food and drink and are a lot like a reverse mullet- we're a party in the front and all business in the back. In all seriousness though, we take real pride in our food and make over 200 recipes in house - Every. Single. Day. Mic drop. Try our fresh guacamole, centre cut aged Canadian AAA striploins or our famous Jack's Chicken Fingers, made with fresh never frozen seasoned chicken tenders, hand breaded to order. We also sling an impressive selection of craft brews and cocktails. So let your hair down, loosen your belt and come hangout!

Website
jackastors.com
Address
400 Ontario St, St. Catharines, ON L2R 5L8, Canada
Plus Code
5PGM+6M St. Catharines, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11:30 AM–10 PM
Tuesday
11:30 AM–5 PM
Wednesday
Closed
Thursday
11:30 AM–10 PM
Friday
11:30 AM–11 PM
Saturday
11:30 AM–11 PM
Sunday
11:30 AM–10 PM

Services

Service options
Outdoor seating Kerbside pickup No-contact delivery Delivery Takeaway Dine-in
Highlights
Quiz night Sport
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Braille menu Cocktails Coffee Food Food at bar Late-night food Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets Wi-Fi Wi-Fi
Atmosphere
Casual
Crowd
Family friendly Groups LGBTQ+ friendly Transgender safe space
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Has changing table(s) High chairs Kids' menu
Parking
Free parking lot Parking

Photos

Reviews

4.2
★★★★☆
1652 reviews

Most Mentioned

patio (37) chicken fingers (30) bowl (17) cold (12) christmas decor (10) pad thai (7) bow tie (7) asiago (7) bruschetta (5) cheddar soup (5)
5 stars
932
4 stars
414
3 stars
142
2 stars
82
1 stars
82
★★★★★
December 19, 2024

Ashley was an outstanding waitress at Jack Astor's! She was super welcoming, attentive, and made sure our food and drinks came out perfectly. Her friendly attitude really added to the great atmosphere. Will definitely be back and hope to have her as our server again!

★★★★★
December 19, 2024

We had an amazing experience at Jack Astor's, thanks to our waitress Ashley! She was friendly, attentive, and made sure we had everything we needed throughout our meal. Her upbeat personality really made our visit special. Highly recommend asking for her if you're ever dining here!

★★★★★
December 16, 2024

We went out for my sister's birthday and had a great time! The food and Desserts were great! Our waitress Jes did a great job! She was very attentive and was great at keeping up with all the food and drinks we ordered!

★★★★★
December 7, 2024

Always a favorite, but we went for the holiday decorations! I saw a post on Instagram saying how over the top decked out all the Jack Astors in Canada are for Christmas, and we weren't disappointed!!! Fantastic food as always, and our sever Madi was top notch! 👌

★★★★★
November 20, 2024

Always a great experience. Our server Krista was lovely and went out of her way to make sure my little girl was looked after. In addition the Manager was very friendly and made us feel welcome. The food as always was excellent. Can't get enough of the chicken fingers and the cheeseburger was delicious.

★★★★
September 22, 2024

This Jack Astors never lets me down. The food is really, really good. The hamburger is mouth watering. You can tell that this restaurant prides itself on service because it is top notch. The bartender behind the bar is amazing and so good at what he does. I have no idea how he remembers what you are drinking and your preferences.

★★★★★
August 31, 2024

Food is always great ! Service is always great! A very fun and easy going atmosphere always! Elissa and Daniella made sure we were take very good care of. Elissa gave us the time to just hang out and enjoy the atmosphere, checked in to make sure we had everything we needed. The hostess Daniella also came by to check if our table was a good spot for us and pointed out the new items on the menu ! The Christmas decor was an overall added bonus for the holiday season !

★★★★
April 16, 2024

First time dining here and our experience was amazing! There was no wait for a table, barely any wait for the food to come out after we ordered and all of the staff was so sweet. The only remark is that some of the portions are relatively small compared to the prices charged per plate. Not to say the taste wasn’t delicious!

★★★★★
December 22, 2024

Food is always great. Our server Elissa is the best !!

★★★★★
December 21, 2024

Elissa was awesome!

★★★★★
December 21, 2024

Went in for lunch and had Elissa as our server. Food and service were both great and food brought out quickly! Thank you Elissa for the great service

★★★★★
December 21, 2024

Elissa was great! Parking: There is parking. Food : 5/5 |

★★★★★
December 21, 2024

The food was delicious and our server Kelly was wonderful!

★★★★★
December 21, 2024

We had a fantastic server named Kelly M

★★★★★
December 21, 2024

ELISSA Everything was so great she was awesome everything

★★★★★
December 21, 2024

Krista was a very good waitress,very friendly & personable!

★★★★★
December 21, 2024

We had an extremely lovely time, our server, Bronwyn was so sweet and helpful!

★★★★★
December 21, 2024

Ashley the server was great, very attentive, came to the table at the perfect times. Food was also great, will definitely be coming back again!

★★★★★
December 20, 2024

We booked our Christmas lunch there and because it s a busy time for us we like to preorder our food. Not only did Elissa make sure this happened, everything was exactly has we ordered, it was served hot and was so good. We appreciate her taking the time to accommodate us.

★★★★★
December 20, 2024

Went out for lunch today, Elissa served us, she was great! Merry Christmas

★★★★★
December 18, 2024

Elissa is awesome

★★★★★
December 18, 2024

Great food and service by Elissa

★★★★★
December 18, 2024

Elissa was a wonderful waitress and gave us a really good service. Thank you!

★★★★★
December 18, 2024

Elissa is incredible !!!! Best server I have ever had. She is so efficient and friendly. She makes our experience 10/10 every time and is the reason I bring my business / lunches to Jack Astor s.

★★★★★
December 17, 2024

Elissa was amazing! quality checked us many times throughout the meal and made suggestions that helped with our wants and was very kind! great service!

★★★★★
December 17, 2024

Jacks is always great because you re always getting good, fast service, and great quality food. It s one of the few chains that continues to deliver consistently. Our server Bobby did a great job

★★★★★
December 17, 2024

Krista was absolutely amazing and had THE BEST Christmas sweater in existence, love our experience!

★★★★★
December 17, 2024

Good food. Jes was cool

★★★★★
December 17, 2024

Jes was so nice and made our dining experience incredible! Will definitely return!

★★★★★
December 17, 2024

Jes was such an amazing, jubilant server. And the food was great as always. 10/10, would recommend !

★★★★★
December 17, 2024

Jeslin was very nice and kind hearted. She helped us out with the menu and the many questions we had. Will be coming back, hope to have her next time.

★★★★★
December 16, 2024

Krista was awesome!

★★★★★
December 16, 2024

On Thursday December 5, we stopped at Jack Astor s for a late lunch after a crappy and disappointing morning. My sister in law and I were travelling with my 87 year old father, who has physical challenges (uses a walker) and moves at a slower pace than most. From the moment we entered the restaurant we had exceptional service and food. When my father headed in the men s room, he was having a difficult time trying to hold the swing door open while proceeding into the restroom. I attempted to assist but was concerned that I would actually have to go into the men s room to be any real help. At that time, Sukh (cook), who saw my struggle, came over and opened the door wide enough to allow my dad in without concern. Not only did he help to get dad into the restroom, but when he noticed that I was keeping an eye on the restroom door to ensure that I could help dad out when necessary; Sukh took the initiative to go into the restroom to check on my dad. When he came out, he gave me a thumbs up to reassure me that he was ok. A few minutes later when dad was coming out of the restroom, Sukh went back and assisted him with the door once again. I cannot even describe how much Sukh s initiative, compassion and actions meant to all of us. After the crappy day, it was so refreshing and uplifting to see this gentleman give of himself to help. He treated my dad with care and understanding even though he moved slowly. We were served by Moira, who was attentive and efficient. Our meal was delicious, so, Sukh for the win again. Lol When we were done with our meal, I asked to speak with the manager. That is when I met, Cassandra. I wanted to share with her how much Sukh s actions meant to us. As well as the overall service. Cassandra had actually observed one of the times that Sukh had helped and told him how much he was appreciated. That is a sign of good management to see those actions and provide positive feedback. Until we spoke, Cassandra had no idea how much his actions meant to me and the gratitude that I had for him. She spoke highly of all the staff, and promised that she would convey my sentiments and thanks to Sukh and Moira. I strongly believe that if you would complain to management about poor service or food, that you should ensure you share praise and kudos for exceptional service and food. Our late lunch at Jack Astor s St. Catharines had enough of an impact to change the mood of the day. It was nice to reaffirm that there are genuine people that are willing to help. A job well done on all levels, by everyone we met. We will definitely be back.

★★★★★
Local Guide
December 16, 2024

Elissa was our server

★★★★
Local Guide
December 16, 2024

Good food , nice spot

★★★★★
December 16, 2024

Always our go to for years! Pan bread is the best! Always great service but would like to send extra thanks to Krista on this visit, she was exceptional! Very caring, interacted with our daughter and made sure we enjoyed our visit, Thank You!!

★★★★★
December 16, 2024

Elissa was great

★★★★★
December 16, 2024

Elyssa the best server at jack astor s 10 out of 10 for sure 100 percent thanks Elyssa

★★★★★
December 16, 2024

Madi was lovely!

★★★★★
December 16, 2024

Madi was a great waitress

★★★★★
December 16, 2024

Madi was amazing and very kind

★★★★★
December 16, 2024

Servers Name was Madi, it was a great experience

★★
December 16, 2024

My son and I went to Jack Astors in St. Catharines last night. Our server Moira was very pleasant and attentive. We started off with beef nachos which were very good. My son had 2 pounds of wings with fries and I,unfortunately for me, ordered the salmon bowl. I did get the miso glaze on the side, not on the salmon. The entire dish was barely warm. The jasmine rice was dry and clumpy but the salmon was so well done and dry that I couldnt actually tell if the bottom of the fish had skin on it or it was tough from overcooking. Turns out it was the latter. Cold cauliflower accompanied it with a browning piece of avocado and a wilted pile of arugula. Only good thing was the fresh tomatoes. Moira did quality check us with how is everything but I hadnt started to eat yet because it looked so dry. This item should be removed from your menu unless its cooked properly. Almost $30 for a below par meal is unacceptable.

★★★★★
Local Guide
December 16, 2024

We had a fantastic dinner and our server Elissa was amazing very friendly prompt with everything we ordered and checked on us numerous times to make sure everything was to our liking

★★★★★
December 16, 2024

Delicious food and MADI also responded nicely

★★★
Local Guide
December 16, 2024

No parking.

★★★★★
December 16, 2024

Our food was absolutely incredible. If I could give more than five stars for our server Elissa I would. She is always cheerful and attentive.

★★★★★
December 16, 2024

Thanks Elissa! Merry Christmas!!

★★★★★
December 16, 2024

Elissa was the best server

★★★★★
December 16, 2024

Madi was amazing. So pleasant and fun!

★★★★★
December 16, 2024

Thanks for the amazing service, Madi!!!

★★★★
December 16, 2024

The chicken pad Thai was great and Madi behind the bar is awesome. Will go again.

★★★★★
December 16, 2024

Everything was amazing will come again. Krista best server

★★★★★
December 16, 2024

Kelly is so full of life she is a pleasure to be around. We really enjoyed her as our server ! We will be back soon :) Dietary restrictions: Allergies accommodating

★★★★★
December 16, 2024

Kelly was cool! Kid-friendliness: She was awesome Food : 5/5 |

★★★★★
December 16, 2024

Kelly at the St. Catharines location was great! Very pleased with our service overall

★★★★★
December 16, 2024

Melanie waa amazing , very friendly and personable

★★★★★
December 16, 2024

Great service from Ashley

★★★★★
December 16, 2024

I had a great experience here! Servers were great and energetic! Loved our server Melanie she s the best!!!!

★★★★★
December 16, 2024

Had such a great meal here! Our server Mel made the experience great!

★★★★★
December 16, 2024

Kelly and Mari were awesome! Will be back just for them! Kailyn was also here. So there s that.

★★★★★
December 16, 2024

Our waitress Jes was super sweet and delightful. She gave great advice on food choices.

★★★★★
December 16, 2024

Elissa was a great server! Had dinner with my son and it was fantastic! Love the Garlic Pan bread! Thanks Elissa for everything!

★★★★★
December 16, 2024

Kelly is great

★★★★★
December 16, 2024

Thank you, Madi for your hospitality! We loved the Christmas decor it was fun!

★★★★★
December 9, 2024

Elissa treated us well, thanks!

★★★★★
December 9, 2024

Elissa was great! Always love seeing her when dining. Parking: Lots of parking Kid-friendliness: Very kid friendly

★★★★★
December 9, 2024

Amazing waitress

★★★★★
December 9, 2024

My experience was great the waiter madi is great waiter

★★★★★
December 9, 2024

Mari was an attentive server who provided friendly and knowledgeable advice on menu items. We had a great evening!

★★★
Local Guide
December 9, 2024

Cant give a proper review since we didnt eat there. We waited to be seated in a nearly empty restaurant at about 5pm. Several staff made eye contact with us but none acknowledged or helped us. Waited over 5 min and decided it didnt bode well and left

★★★★★
December 9, 2024

Had an amazing experience at Jacks St Catharines! Our server Mel was so sweet and efficient, so kind and helpful especially my allergy! Bryn the supervisor was running around doing such a good job of taking care of everyone including me and my friend! Would highly recommend! Dietary restrictions: Had great communication with kitchen about allergy (tree nut and sesame) were honest when something wasn t safe and provided me with alternate options.

★★★★★
December 9, 2024

Mel was a wonderful & friendly server! Who was beyond fantastic at her job! Brynn the supervisor was also a big help!

★★★★★
Local Guide
December 9, 2024

Ashley was great!

★★★★★
December 9, 2024

Elissa was amazing (as always, she s our favourite server) and loving the over the top Christmas decor!

★★★★★
December 9, 2024

Elissa was an amazing waitress tonight she was on top of everything! She is the best waitress we ve had. We will definitely be back! Thanks for a great experience Parking: Good parking and always lots of space Kid-friendliness: Love bringing our son here he loves it!

★★★★★
December 9, 2024

Elissa was a great server! Very attentive and friendly, especially with our little girl :)

★★★★★
December 9, 2024

Elissa was a fabulous server and the food was wonderful too!

Local Guide
December 9, 2024

Had reservations for our office christmas party. When the reservations were made we were not told that there is a time limit. We were thoroughly enjoying ourselves until we got rudely rushed out the door by the larger lady with the white chef jacket, Im sorry for the description, but I didnt get her name. Way to guilt trip paying customers when clearly your staff doesnt know how to properly take a reservation.

★★★★★
December 9, 2024

Service was AMAZING thanks to Mel . Really felt the holiday spirit and the drink she recommended was delightful

★★★★
December 9, 2024

After waiting 30 mins for our table (reservation ahead of us wouldnt leave and sat longer out of spite) we were finally sat. The manager and the wait staff were absolutely lovely in the beginning to help my large party be accommodated. We were offered free appys for the wait and the trouble, it was very appreciated (nachos were delicious, spinach dip was like cool pesto in a big bowl that was not appetizing at all). When our meals came, I was very disappointed as I have eaten her many times before without complaint. I ordered the steak as did my husband ($45 each), the vegetables werent cooked (crunchy), the fries were barely warm, and my steak, while cooked to perfection! was cold and the sauce barely warm. I asked for more sauce that was hot to help me eat it, and the sauce that came was barely warm. The manager was very kind in listening to my concerns, I could not eat it, I brought just the steak home in hope to heat it without overcooking, sides I left to throw out. In fact, all the meals at the table were barely warm and lacked much flavour. My husbands steak was cooked mid to mid well when asked for mid rare and tasted mostly of char, and also undercooked vegetables. All the food served was below average to poor. The manager offered to provide additional discount for the bill for the two bad steaks, but she was no where to be found when the server came with the bill 30 mins later. There was no discount. Normally I wouldnt have been so bothered, but I paid 169 (that includes an automatic $25 gratuity for larger party which I had no problem with) for two very sub par meals, one that I couldnt eat and the manager had offered the discount. I may go back again, but not in a big group and definitely be more careful with my menu options, simple food only. Overall, happy with our servers, luke warm with the manager after she ghosted and saddened by the food.

★★★★★
December 9, 2024

Elissa was awesome!

★★★★★
December 9, 2024

Elissa was great

★★★★★
December 9, 2024

Our server Elissa was very friendly and attentive; she made our dining experience an exceptional one

★★★★
December 9, 2024

Great service by Elissa, awesome atmosphere! I love all the Christmas decorations :)

★★★★★
December 9, 2024

Bronwyn & Mel were awesome!

★★★★★
December 9, 2024

Hello! I went for my birthday party and I fear my servers bronwyn and Mel were the BEST servers I have ever had, they were polite, personable, and always checked up on our table so wen we needed something more we never had to wait awhile, EVEN when it was busy, overall a 10/10 experience

★★★★★
December 9, 2024

Elissa was a terrific server!

★★★★★
December 9, 2024

Elissa was exceptional, she was definitely one of the best servers Ive ever had. She was very quick, and extremely friendly. Definitely made my sons birthday!

★★★★★
December 9, 2024

Elissa was extremely welcoming, Elissa s magnetism created an amazing ambience in which made us feel we were among great company. Not just was she serving, her persona made our experience feel welcomed / enjoyable and comfortable. We will return 100% return. Kid-friendliness: Elissa was amazing with my niece, engaging with her and making her feel like it was a safe place to be! Jacks had an amazing atmosphere as well for the holidays. My niece pointed out one of the elf s on a light ( which she was curious about if he moved around in the restaurant everyday ) ha!

★★★★★
December 9, 2024

Kelly m took care of our table super friendly explain menu and great service decoration for Xmas really nice Food : 5/5

★★★★★
December 9, 2024

Yash was great and super pleasant!

★★★★★
December 9, 2024

Lovely young man named Bryn served us. He was very attentive and such a good sport. Well done Bryn Parking: Good parking

★★★★★
December 9, 2024

Had excellent service, atmosphere was very nice, friendly staff, especially Bryn. Will definitely return again.

★★★★★
December 9, 2024

We just had excellent service from Bryn! He suggested which item he d go with when we were contemplating two different apps, and he was right, the bruschetta was delicious! And so was the chicken pad Thai bowl. He knew the menu, jacked up my drink lol, ensured we were out in good time and checked on us throughout as we were in-between ringette games. We loved the Christmas decorations also! We ll be back!

★★★★
December 9, 2024

Great holiday atmosphere and experience at JA. Elissa was a great server.

★★★★★
December 9, 2024

Madi was goated

★★★★★
December 2, 2024

Dinner was great and Krista gave me a free desert for my birthday!!!! Unexpected surprise, love it:)

★★★★★
December 2, 2024

Our party had the pleasure of being served by Krista at JA s in St.Catharines. We had a large party and everyone serving us was so incredibly attentive, flexible & friendly! From the moment we walked in to the moment we left, our experience was excellent! I highly recommend visiting the Jack Astor s on Ontario St. in St. Catharines.

★★★★★
December 2, 2024

Great dinner! Krista took good care of us and made our experience wonderful.

★★★★★
December 2, 2024

Madi is the best. She is so accommodating, kind and efficient. Love her

★★★★
December 2, 2024

Kelly M was a great server!

★★★★★
December 2, 2024

Elissa was a fantastic server!!

★★★★★
December 2, 2024

Amazing food, great atmosphere and our server Jes was awesome!

★★★★★
December 2, 2024

Jes was the best. So festive here

★★★★★
Local Guide
December 2, 2024

Krista was a great server tonight on a Friday when we just wanted to eat some comfort food and have a relaxing time after a long week of work. So thank you for being helpful through the evening. Parking: Great amount

★★★★★
December 2, 2024

The food and service was great! Our server Jes was amazing and attentive!

★★★★
December 2, 2024

Our server Jes was great! Very friendly and efficient.

★★★★★
December 2, 2024

Kelly was great!

★★★★★
December 2, 2024

This was the best Jack Astor s experience I ve ever had. Loved the service from Kelly! She was friendly and professional and always made sure we had everything we needed!

★★★★★
Local Guide
December 2, 2024

Never once had anything but exceptional service at this location. We come here often and have always been pleased with everything. Tonight we had Bryn as our sever. He made the dinner more enjoyable. Always made sure we had everything we needed. Consistent with checking in and quick with bringing our food and drinks. He was friendly and easy going. The atmosphere is great, music is just right where you dont hear people at other tables but still here everything going on at yours. The Christmas decorations made me feel like I was in a Christmas movie- decorations everywhere you looked- it was amazing. 5 stars. Everytime we visit.

★★★★★
Local Guide
December 2, 2024

Not only was Kelly M informative about your new app, she was warm, friendly, efficient, and she deserves to be recognized as an incredibly asset in this industry. Thank you Parking: Parking lot is perfect

★★★★★
December 2, 2024

The food always comes in surplus like the love and time they put into it. Furthermore, the service is always impeccable our waitress was Kelly.M. we come here often so theyre always talkative and kind. I love the atmosphere because they always have a quiet dark corner to est at and vice versa this is why I love jack Astors

★★★★★
December 2, 2024

The St Catharines restaurant was so cozy and beautiful from all the Christmas decor. We loved being at out Jack s. Madi was super friendly and efficient. We love coming to Jack s for date night- it never disappoints. Kid-friendliness: Staff is always so good to our kids. Its their favourite restaurant.

★★★★★
December 2, 2024

Madi was a great server and the place was really nicely decorated for the holidays.

★★★★★
November 25, 2024

Elissa was amazing!

★★★★★
November 25, 2024

Elissa was great

★★★★★
November 25, 2024

Elissa is awesome!

★★★★★
November 25, 2024

Elissa was great! The kids meal is a great value & it was happy hour so great for adults. Thanks Elissa for making our outing so great! Kid-friendliness: High chairs & lots of crayons!

★★★★★
November 25, 2024

Elissa is our most favorite server! She greats us with smile and kindness every visit and we keep coming back for her!

★★★★★
November 25, 2024

Ashley was great

★★★★★
November 25, 2024

Ashley was a great server

★★★★★
November 25, 2024

Ashley was amazing from the time we sat down til the time our bill came she deserves a raise:)

★★★★★
November 25, 2024

Ashley did a great job! She was very nice and professional and smiley

★★★★★
November 25, 2024

Ashley was great!

★★★★★
November 25, 2024

I absolutely loved the All Out Christmas decor! The kitchen was fast, well-organized and the food delicious! Bronwyn was a fantastic server and so nice. Too bad the feature dessert was already sold out but we were happy with the second choice.

★★★★★
November 25, 2024

Ashley was a great server! So friendly.

★★★★★
November 25, 2024

Bronwyn was amazing! great convo great service 10/10

★★★★★
November 25, 2024

Bronwyn was very friendly, extremely knowledge about the items on the menu. She took made us feel very welcome to the establishment. Food

★★★★
November 25, 2024

I had the pleasure of being served by Madi and she truly went above and beyond to make my dining experience unforgettable. From the moment I sat down, she was attentive, friendly, and incredibly knowledgeable about the menu The service was prompt and seamless without ever feeling rushed. Madi created a warm and welcoming atmosphere that made the meal so much more enjoyable. I highly recommend requesting Madi if you visit,this level of service is rare to find.

★★★★★
November 25, 2024

Great night and Madi was super friendly

★★★★★
November 25, 2024

Madi was fantastic!! Great service

★★★★★
November 25, 2024

Madi was a great server

★★★★★
November 25, 2024

Absolutely beautiful food was an amazing waitress for our night out for me and my freind

★★★★
November 25, 2024

Madi was really great as a server. You need to bring back the beer and cheddar soup!

★★★★★
November 25, 2024

Kelly is so cool!! Kid-friendliness: I am a kid and they were nice to me Food : 5/5 |

★★★★★
November 25, 2024

Kelly was great, Terrible taste in teams though (go bills mafia!!). Loved the whole team. Kelly, Kailey, Jos in the kitchen made it a great experience. Will be back for sure.

★★★★
November 25, 2024

Kelly is awesome

★★★★★
November 23, 2024

Hostess Kaitlyn was friendly at the door sitting me in a quiet corner. Mel was my waitress and she was bubbly and talkative as always. Special shoutout to Daniela with her inviting smile. Cassy brought me my app very quickly and it was very delicious. I had a special order to be made for dinner and Josiah made an amazing dish. Best I ve had! Thanks for the great visit!!! Dietary restrictions: My daughter has a nut allergy and they can always accommodate. Parking: Lots of parking

November 23, 2024

Today I ordered a chicken club sandwich, roughly 22 dollars plus tax and tip, for a piece of chicken that was about 1/8 to a 1/4 inch thick. Should be name lettuce tomato bacon with chicken skin sandwich. 100% disappointed the price point does not match the offering. Honestly just sad I wasted my time going out for dinner here. At least the beer was cold and the bartender is cool.

★★★★★
November 23, 2024

Jack s St Catharines has been our go to since we met our favourite server Elyssa 8 years ago! She always goes out of her way to ensure we are well taken care of and to check in on our experience and life! We highly recommend it for the atmosphere, food and service!

★★★★★
November 23, 2024

Great break from normal work day. Staff is super friendly!

★★★★★
Local Guide
November 23, 2024

Vegetarian options: Arugula salad with nuts and berries Food

November 23, 2024

Hadnt been to Jack Astors since before covid. Food was not as good as I remembered it being before. The drinks were great, food came out fast. The gluten-free bun was excellent. Their hot sauce is very good but they dont give you much ( I understand not wanting bottles stolen but honestly there was at best 2tsp that came out of the bottle). The music was good but very loud. Good lighting but not too bright. Lots of tvs playing different sports. Waitstaff was polite and quick. The burger meat was 2 small skinny patties burnt, dry, and so hot that they felt like they were microwaved and only 2 small strips of bacon and a few thin hot pepper slices. Because I couldnt have gluten no other toppings were safe to have on the Holy Smoke BBQ Burger, I was not told this or had substitutions offered. There was so little sauce that i had to add ketchup from my fries to combat the dryness. The fries were old and had definitely been sitting for a while. My fiancé got the tacos, they were ok but the meat on them also was not great, his fries were stale as well. We were both sick afterwards, I had terrible heartburn and nausea and he was stuck in the bathroom for ages. Not worth the $90 we spent.

★★★★★
November 23, 2024

Love St.Catharines Jack Astors. Always great service and vegetarian options. Thanks for having tofu as a protein option. Vegetarian options: Love that you have an option of tofu! Thank you.

★★★★★
November 23, 2024

Elissa was the greatest! she was so fun and made the experience even better !!!

★★★★★
November 23, 2024

Went in for dinner on a Tuesday night. They were advertising a Taylor Swift Trivia night, the goal share my immense knowledge of Taylor and get ice dog tickets! When we arrived the hostess Kaitlyn met us with an adware winning smile. Very pleasant. Krista P would end up being our server. She was very personable and bubbly. She rang in my order and modifications with little to no difficulty, and she was quick and efficient with our drinks. Another server from another section also helped refill my bottomless ice tea. What a team effort :) We were checked on by the manager half way through our meal, this is a very nice touch in case there was anything wrong with our food, or experience. He was very nice and accommodating. Everyone was pleasant and eager to help. It felt like walking in to a family party where everyone was so happy to see you. Taylor Swift trivia was a hit! I won! Thank you Jack Astors we will be back!

★★★★★
November 23, 2024

Kelly our server was amazing. We had a crowd of about 15 and everything was spot on. Well done Kelly with a C.

★★★★★
Local Guide
November 23, 2024

Had couple hiccups but our waitress Jes and her managers were super accommodating.

★★★★★
November 23, 2024

We had a large group and Kelly our server was amazing.

★★★★★
November 23, 2024

Went in a couple days ago and our food was delicious and our server Jess was amazing! She seemed busy, but never missed a step.

★★★★★
November 23, 2024

Great experience Kaylee and Melissa were winderful

★★★★★
November 23, 2024

Elissa is the reason we come here because of her attention to detail with our extreme dietary restrictions. Dietary restrictions: Gluten and dairy free.

★★★★★
November 23, 2024

Kid-friendliness: Kelly is cook Food

★★★★★
November 23, 2024

Kelly was awesome!

★★★★★
November 23, 2024

Food was great. Our waitress Elissa was a great aswell.

★★★★★
November 23, 2024

Our server was amazing and the food was great

★★★★★
November 23, 2024

Elissa was our server and she was fabulous! Its been awhile since weve been and well definitely be back. Food was delicious.

★★★★★
November 23, 2024

Me and my husband had dinner here tonight . Our server Brynt was awesome! He was very polite and had a good attitude on him we will definitely be back again !!! I ll definitely recommend the salmon dish

★★★★★
November 23, 2024

Kelly was excellent! Food was great!

★★★★★
November 23, 2024

Kelly is cool. Service was great. Food was delicious. She hooked us up with putting the KC football game on even when Buffalo was playing!

★★★★★
November 23, 2024

Kelly is Cool!!! 5 service, food and atmosphere. Made sure we could watch #87 do their thing!

★★★★★
November 23, 2024

Elissa was awesome as always. So sweet and friendly. Food was good, seen that the portion sizes have gone down. But that s the same everywhere these days. Will still go back, great atmosphere.

★★★★★
November 23, 2024

Came in on a Sunday for a few beers Kelly was our bartender and was friendly, super attentive, and already had the best football games on.

★★★★★
November 23, 2024

Kelly. Yes, Kelly. Absolutely crushed it! Extreme positivity, thank you!

★★★★★
November 23, 2024

Came in for an appetizer and a drink! Bronwyn was our server. She was really nice, got everything quickly and let us know about promotions / signing up for discounts.

★★★★★
November 23, 2024

Food was excellent! Our server Bryn was an amazing server. Attentive, pleasant and fast. My wife has celiac and he took great care ensuring her food was gluten free and safe! Thanks for a great dinner. Food

★★★★★
November 23, 2024

We LOVED our dining experience at Jack Astors this evening. Bryn was an amazing server. He made our night such a great night out. Thank you Bryn. We will definitely be back!

★★★★
November 23, 2024

Bronwyn was a fantastic server! Very attentive.

★★★★★
November 23, 2024

Food was amazing, atmosphere and music was pretty good, and our server Bronwyn was extremely friendly and helpful :)

★★★★★
November 23, 2024

We were a group of 4 adults and 5 young kids. It was witching hour and we knew we were pushing our luck! But Madi M. provided us with the most exceptional service and care. She was so patient and went out of her way to ensure all kids had what they needed, that the adults felt as relaxed as they could! Lol The food was great too - that coconut curry bowl is dynamite!! Big thanks again to Madi M and the St Catharines team. :) Kid-friendliness: Lidd on cups w/ straws, paper coverings on table w/ crayons, good kids menu options

★★★★★
November 23, 2024

Elissa was a rockstar at Jack Astor s! Super friendly, quick with awesome recommendations, and made our night a blast. Service with a smile and great vibes all around. We ll be back for sure!

★★★★★
November 23, 2024

Elissa at Jack Astor s was amazing! Friendly, funny, and made our dinner so much better. Her service was spot-on, and she kept us smiling the whole time. Can t wait to come back and see her again!

★★★★★
November 23, 2024

Elissa was our waitress and she is absolutely wonderful!!

★★★★★
November 23, 2024

We love coming to Jack Astors on Ontario! Moira is such a fabulous waitress. She always refills our drinks before we ask, and does a great job checking in on us. Our food is always hot and delicious!

★★★★
Local Guide
November 23, 2024

The server was friendly and helpful. Had a drink and wings, which were both awesome. My friend had the chicken fingers, which she raved about. It came with the regular blue cheese or ranch with cucumbers and carrots. Wasnt busy on a Sunday afternoon. Easy to get to, and right off the highway. Dietary restrictions: Some gf options available Wheelchair accessibility: One level, parking avail.

★★★★
November 23, 2024

Food was great, service has been good! Krista was super kind!

★★★★
November 23, 2024

Our waitress KRISTA was absolutely fabulous. I felt super comfortable an welcomed. She was definitely a joy an I am honored to be her first handshake in her 17 years of service!!! She also has great knowledge an taste of the menu as the chicken fingers she recommended (tossed kn honey garlic an mild) was to die for. Overall I would 100% recommended her to anyone and everyone that has ever or will ever eat there!!!

★★★★★
Local Guide
November 23, 2024

Thank you for the wonderful service Elissa! Chicken tacos highly recommended

★★★★★
November 23, 2024

Kid-friendliness: the service was great. very friendly and helpful Food

★★★★★
November 23, 2024

Kelly was amazing! Super personable and very fun and attentive! Love Jacks!

November 23, 2024

This review isnt about the food, drinks, or the chain itself its about an experience I had that left me genuinely shocked and compelled to speak up. I don t typically leave reviews, but I felt this situation warranted it. Recently, I ve been calling around to inquire about server positions at local businesses. With times being tough for many, I really appreciate any business willing to have a conversation, even if they re not currently hiring. Yesterday, I reached out to Jack Astor s to ask if they were hiring servers. A woman answered the phone and responded, I m not sure why you re calling. You don t call about things like this it sounds dumb. You should just show your face instead, and then proceeded to hang up on me. While I understand that showing up in person with a resume is ideal, I think it s important to consider that not everyone has the time, gas, or money to drive 25 minutes just to find out they aren t hiring. If she had simply said, Yes, we re hiring, I would have gladly made the trip. Its disappointing to be dismissed in such a manner when all I was seeking was information.

★★★★★
Local Guide
November 23, 2024

We went for a small bite to eat and got a loaded poutine and a chocolate peanut butter cheesecake. It was quite yummy! Our server Bryn was awesome! He was super friendly and knowledgeable about dietary restrictions (partner is celiac). 10/10 will come back! Dietary restrictions: Celiac

★★★★★
November 23, 2024

We had a great time and Grace was a joy to be with

★★★★★
Local Guide
November 23, 2024

Bronwyn served us tonight and, as always, Jack Astors delivered!

★★★★★
November 23, 2024

Krista is very friendly and great service!

★★★★★
November 23, 2024

Food was great and Ashley our server was pleasant and efficient!

★★★★★
November 23, 2024

I always enjoy coming to Jack Astors for the beer on tap and relaxing vibe. I typically sit at the bar and have always found the staff to be pleasant. It seems most times Madi is working at the bar and is super friendly, outgoing, and accommodating. I ll continue coming here

★★★★★
November 23, 2024

This was one of the best dining experiences we have ever had as a family of 7, Food, Service, Atmosphere, all incredible! Kid-friendliness: Madi was an amazing waitress, we had 4 children and they were all super happy with everything thanks to the positive attitude and friendliness of Madi!

★★★★★
November 23, 2024

Kaley was excellent, friendly, quick.

★★★★★
November 23, 2024

I had the Mexican bowl and it was delicious and plentiful. Our server Kailey was friendly and attentive. Excellent server. I will be bringing more people here. Thank you

★★★★★
November 23, 2024

Thanks Kailey for great service at lunch today! Dietary restrictions: Accommodated with ease Food : 4/5 |

★★★★★
November 23, 2024

Grace was great. Very friendly and personable.

★★★★★
November 23, 2024

kailey was an exceptional server, super fast, kind, and understanding to our needs. i had such an amazing time and Kailey played a huge part in our experience. will definitely be back!

★★★★★
November 23, 2024

Madie.m

★★★★★
November 23, 2024

Bryn was a great server! Very personable! Great food, we left full! Food

★★★★
November 23, 2024

Madi m was extremely quick and warming. She made us feel welcomed and answered any questions we had! Definitely will come back with a server like her.

★★★★★
November 23, 2024

Jack Astor s is our weekend go to restaurant. The food is consistently great. The atmosphere is always welcoming and friendly. Elissa is an exceptional server! She is so friendly and attentive, making sure we have not only a great meal but also a great overall experience. We look forward to our Saturday dinner!

★★★★★
November 23, 2024

Madi M was great very quick and friendly

★★★★★
November 23, 2024

Madi M. Was amazing! Great service fast from the kitchen.

★★★★★
November 23, 2024

Madi m was great

★★★★★
November 23, 2024

Madi was great and so was the Chicken Pad Thai

★★★★★
November 23, 2024

Madi M is the reason I will be coming back here

★★★★★
November 23, 2024

Visiting from NJ and best place weve come to around here. Madi was awesome

★★★★★
November 23, 2024

We had great food and even better service Kailey was our server she was wonderful funny helpful and pleasant thanks Kailey

★★★★★
November 23, 2024

Madi was amazing! She went above and beyond with her service she even dug through all the Christmas mugs to find the exact one we wanted! And of course the food was amazing!

★★★★★
November 23, 2024

Great experience! Great food. Kid-friendliness: 3 kids and they had a great time! Food : 5/5 |

★★★★★
November 23, 2024

Elissa is so nice and firendly!

★★★★★
November 23, 2024

Amazing service as well as Christmas Decor!!! Elissa at the Ontario st St.Cath location was amazing! Food : 5/5

★★★★★
Local Guide
November 23, 2024

The food was great and the service from Elissa was amazing.

★★★★★
November 23, 2024

lovely waitress!

★★★★★
November 23, 2024

Madi was the sweetest server! will be returning

★★★★★
November 23, 2024

Bronwyn always makes the experience for our family. Always so attentive and incredibly professional. My 4 kids love this location.

★★★★★
November 23, 2024

Claire was a great server, super friendly. Food was great as well

★★★★★
November 23, 2024

Madi was the highlight of my experience! Amazing personality, great attention to detail, and she went above and beyond for us! We will defiantly be returning, great atmosphere!

★★★★★
November 23, 2024

Elissa the server was fantastic

★★★★★
Local Guide
November 23, 2024

Visited on my birthday, food was great. Our server Jes was fantastic, 5 stars isnt enough!

★★★★★
November 23, 2024

Our Server, Ashley, was AMAZING! Very attentive, friendly and a genuine pleasure to have as our server. Food was great as always, we will be back!

★★★★★
November 23, 2024

Mel was so accommodating and welcoming! Gave off such a positive vibe and made sure we left happy and satisfied! Thanks Mel :)

★★★★★
November 23, 2024

Our server Krista was super sweet and gave us great recommendations for food!!

★★★★
November 23, 2024

Good food and good services

★★★★★
October 23, 2024

Love their asiago bowties. Great service as always!