BIG TUNA ASIAN CUISINE in St. Catharines

Whenever we get a chance to stop by for some sushi this is our top choice.

Good food at a good price

Great food!!!!!

Please do not waste your hard earned money on terrible food. Extremely oily, tasteless, and borderline hazardous. The rice had a layer of oil at the bottom of the bowl. Just don t Food : 1/5

The food is delicious and always hot, never had to wait long to be seated or to receive food. The service has always been great. Highly recommend.

Always fresh ,tasty,generous portions. Best food in town. Great service. Food

I love the concept. Fresh. So much choice

Poor customer service, I order online and the time that was supposed to pickup was not, spent 1 hour waiting for the food. Family arrive from out town and the want to eat, ordered the same and they did not prepare the food because they thought that the same people can not order twice in a day. Aaa Food

Been eating food from here for years, was one of my favourite restaurants but lately the food hasn t been that great. I find myself disappointed with the food more than I enjoy it. I never write reviews but after eating noodles that have been overcooked to gelatinous chunks I feel like I have to

It was time for a complete revision of my review. Yesterday we ordered a beef Pad Thai. It was the stickiest, softest, Pad Thai that I have ever had in over 30 years of eating Thai food. I dont think their Chef knows how to cook rice noodles. They should definitely stay away from making rice noodles dishes. It seemed as if it was reheated. They say you should judge Thai restaurants by their Pad Thai. If that was the case this restaurant would be a 0*. Ive ordered from them before, found them on Skip the Dishes initially, and that they ONLY have so so Sushi. Maybe, if youre thinking Pad Thai, or any noodle-based dish, for that matter, stay away and choose a different place. Also, there were no veggies in it whatsoever, peanuts werent even included or offered, which is a must in my opinion. I think Thai food is a NO GO at Big Tuna, and there are better places for Sushi in St Kitts, so.... Kid-friendliness: I saw a family of 8 with 6 kids coming in while I was waiting for my take-out.

Omg the food was fresh and delicious!! Hot sake and great service!! Highly recommend!

Best all you can eat sushi in the region. Ate there again tonight and it was great. This is our go-to sushi place, weve never had a bad experience here.

Best buffet around

I went here often with my bestie for lunch and we always enjoy the food. The servers are quick to take empty plates and refill our waters.

Always good - always fresh. Fast service.

Everything was great. They dont have udon, which my girlfriend was a bit disappointed about, but everything they do have was done quite well.

Food was decent. Atmosphere was nice. Service was excellent t.

Best bento box you can find!!! Caaaaaaaash please

Ok for cheap fast food in a restaurant setting. I wouldn t touch the sashimi or sushi with a barge pole. Strong smell of disinfectant used to clean tables.

The service was good and friendly. The food was great and good for our liking . Thank you for the great food and service Big Tuna Asian Cuisine

Big Tuna is my favorite sushi restaurant in the Niagara Region. The dining experience is always comfortable, the flavors are excellent, and the tables are spacious than the other similar restaurants. Every visit is met with exceptional care and hospitality. They never rush me; instead, they always encourage me to enjoy more. Its evident that every staff member is well-trained. Its no wonder theyve been in business for so many years and consistently have loyal customers returning.

Ordered food online but it took too long to deliver. We had some for dinner, felt sick afterwards.

I went to dinner with my children, we ordered 10 pieces of sashimi, we ate 3 pieces and we didnt like the fishy smell, it was definitely spoiled! There were 7 pieces left, and the lady who told us she is the manager,charged an extra $55d for the sashimi pieces that were left! I thought she took financial advantage with the leftover spoiled sashimi. When I got home I felt stronger HEADACHE! I think it was due to the food and sashimi being contaminated or spoiled.

My family ordered dinner by delivery tonight and they forgot an item we had paid for. My wife called and they tried to pass the blame onto skip the dishes. Skip the dishes advised thats what was given to them and the order was squarely on Big Tuna. When my wife called back they refused to listen to her telling her they were too busy to send the forgotten and paid for item and hung up on her. When she tried to call back they would not pick up. We have been loyal customers for years and were treated like dirt. We will never order from them again and are letting everyone we know

Very disappointed in our service tonight, we used to come all the time to big tuna dine in and take out, but our past 2 experiences have been really bad, and for amount you pay its unacceptable. A few months ago they told us that it was because of staff change so we decided to come back tonight and it s gotten worse. Very disorganized had to ask several times for refills and drink orders. I waited 20 minutes for alcohol and had to ask 2 different servers for a refill on drinks. The food was slow coming out and had to send some back because it wasnt cooked properly and entree plates were coming out after we had dessert and asked for our bill, also had to ask 3 times to different people for our bill. We were done for 20 minutes before actually getting the bill. Then we were disappointed to be charged 4-10 child for our 4 year old who didn t even eat instead of 4 and under which we normally are charged. We have been to wind and east and they dont even charge us for the 4 year old because he doesnt eat. So we were taken back by being charged full price for him. We dont mine paying for him but not almost $20. Unfortunately we will not be back.

Ill definitely come back to eat ...great place

This place should be closed by the Niagara health department! WORMS . WORMS WORMS at sashimi headaches after 30min. I bought 10 pieces of sashimi salmon, paid $40 (a higher price than normal) my son ate them and after 30min starts to vomit and complain about headache! We still at hospital right now! My son is still under observation and has strong abdominal pain! The hospital took a piece of the sashimi for analysis and it was found that the salmon was infested with worms! This place needs to be closed down and fined!

Friendly staff service and a great variety Vegetarian options: A lot of vegetarian sushi and apps Parking: Free parking

We drive to there right after we shopping, so we didn t really pay attention to the time, however base on the picture I took of the wine we ordered, it s after 8pm when we arrived there. There s nobody remind us that the restaurant will close at 90pm or they gonna last call at 9 or something. Then we had a a seat and started to order, I can tell the waitress was in a hurry to took our order, but she never mentioned that they will closed in one hour. Me and my friends were eating slowly and enjoying it, although they served us with wrong foods. I mean the one we like more we ordered more but we got less pieces, and the one we just wanted to have a try we got more pieces than we order. We only stay there for 1 hour since we got the 1st ordered food, and of course we had a little bit left for the limited time, and we got charged 15 dollars for those. Very very bad experience. I will not visit there again for sure, and I will let my friends know that as well.

Very bad experience here. No one told us when we arrived late. We even ordered cocktails and wanted to enjoy the time. There was a lot chance for them to remind us it gonna be closed soon. But instead of telling us, the server just kept watching us. Also, the number of the food is different from what we really ordered. At the end, we dont have enough time to enjoy the food and finish it. They charged us for the remaining food. Will never back to here again.

We asked for water with no straws, and they brought straws. Their take out menu says dine in, but they refused let us order from the paper menu and dine in. Bento box on menu says it comes with avacado&cucumber sushi, but its an error??? Maybe it was the time we came in (5pm), there is only one staff handling all the tables and the phone orders. By the time the food came, there were more staff. The pad thai chicken was really good. The way they prepared the chicken was impressive. The flavour of the sauce was ok. The golden dragon was sub-par. We actually sent it back because it was fishy. Strange. They refused. The staff had to ask if we could return it... so they have no authority? Bento boxes were great but arrived after the others had finished eating. Idk, it wasnt terrible, wasnt great.

Good food prompt service

For food is ok some sushi not good for me. I think a lot bit salt for us.

25 mins for the first order and its not even busy, just ridiculous

Good food that is not too expensive. I come here often as my family enjoys all you can eat.

Great sushi

Great Food!!!!! Great Service! Loved it!!!!

Amazing food

Friendly people , great food!

STAY AWAY FROM THIS DISGUSTING PLACE!!! By far the worst sushi place Ive ever been to. Youre better off buying sushi at a gas station. Apart from the terrible service, whatever they use is NOT meat. I noticed everything tasted strange, especially the meat. There was no way that was beef and chicken. Within 20 minutes of eating there I got severe food poisoning!!! I will be reporting this place. It needs to be shut down.

A real gem with awesome staff but it was the food.... Oh so good .... Japanese/Asian....look at menu and prices will blow you apart. This restaurant went to my favorite eating stop (and takeout).

Overall not a bad place. Biggest issue I find is massive delays from order in to receiving certain items. Had a beef dish arrive 45 minutes after it was ordered and we were eating dessert . Other then thats not a bad spot.i would recommend trying it out.

My new favourite sushi place!

Always good times, love the food selection, service is always good. I love the peanut curry chicken! So yummy!

Delicious food, lovely atmosphere.

I have been a loyal customer of Big Tuna for years. This is a lovely family run restaurant that makes great food. Takeout is perfectly sized. Thanks again for the great food

Premium price tag for an adequate dining experience. Restraunt has no personality. For comparable price point East is a far superior choice.

Food is pretty average. When it comes to these types of restaurants what separates them is their service. The service is pretty average. On top of that, I dont like the forced service charges. My 8th guest was a 4 year old, seems pretty ridiculous to make tip mandatory for that reason. Usually I would tip but requiring it due to my party size which consists of children seems pretty crazy. Wont be back, several other options in town.

Yummy California rolls!!! Tho if you order late like 3 hours from closing it s not fresh and can taste off.

Came here a couple of times, its a really clean restaurant, the washroom is super clean. Food is yummy, I wish the dessert has more options, there are only 4 flavors of icecream on the lunch menu, not sure about dinner menu. Easy to find parking.

Awful unhelpful staff that didn t understand food allergies at all. Literally made me ILL by not listening to my dietary restrictions. Dietary restrictions: Did not accommodate and made me sick from not listening to my dietary restrictions. Continually brought me food that had ingredients I was allergic to.

This place was very busy had to wait for service a couple of times witch is understandable great staff and service will be coming back.

Very good

We dined in their buffet. They charged us $10 fee for not finishing our sushi which had a very bad smell like its very old explained to the manager didnt do anything and he still charged us extra fee. Never going here ever. Horrible attitude and experience. Id rather go to Mandarin much much better quality and cleaner.

No cap on the bus!!!!!!

Amazing! The service & food was a 10/10!

One of the best Restaurants in St Catherines

Excellent service. Food was very good. Atmosphere a bit cold and cafeteria like

One of the best Sushi and alternative food choices available in Niagara. Friendly helpful staff, and a wide variety of wholesome food creations. This restaurant offers a refreshing dining experience with knowledgeable staff, and excellent value for money

Always delicious, great service and nice atmosphere!

Quickly became our favourite spot for sushi in Niagara!

Best Restaurant, staff and food. Always my go to

I have never ordered takeout and it been ready on time. If you are going to provide a pick up time, evaluate how busy you are and assign the appropriate pick up time. Today I waited 30 minutes upon arrival. When I politely asked to speak to a manager, I was told it s busy and the attendant pointed at my food that was finally ready. I have always turned a blind eye to the lateness and lack of customer service as this location is simply convenient. Now I ll go out of my way to pick up elsewhere.

This used to be my go to sushi place. The service is deplorable. The wait time to get your food is worse every time I m here. We have been here over an hour already and have not gotten refills at all. We ve come here and had plastic wrap on our sushi and still come back and given them another chance. This is truly the last time I bother. It isn t worth the money or the time. I d rather go to East and be served in a reasonable time frame and get food that tastes fresh.

I wish I could give 3.5 stars. The food is good, so I keep going/ordering from here. Service is just okay. Nobody seems very happy there, friendly customer service doesnt seem like much of a priority. But food is very good. If you order take out, expect to wait 20-30 mins past pick up time.

WOW!! Great service and great quality every time. The portions are great and the sushi is very fresh every time. Even when placing and order for pick up they have it ready every time.

Great meal

Sometimes very good, sometimes okay

Great experience from the food, service and clean atmosphere. Delicious.

Lunch ayce tips: well-balanced green dragon roll, niiiice sashimi, light and crisp shrimp tempura, and avocado salad. Nutrient rich, not too salty or oily (go easy on the tempura or wash down with some hot tea), and tasty. Edit: 3.5 stars Ive only done dine in: the server has always been tres professional. Price trying to climb up Everest. Is it worth it?

Waited 45mins after the pick-up time for just 2 items, and they never even apologized. I was there for a take out. I ordered just fried rice and one roll using their online system. It said pick up time was at 7pm. So I went there for 7. As soon as I got there, theres around 10 ppl waiting. There was no server or hostess at the front. About 10 mins later, I talked to one of the servers and showed my confirmation number. She just said ok and went somewhere, never came back. 20 mins later, a guy looked like a manager or supervisor came to the front, so I again showed my confirmation number and told him that its for 7pm and Ive been waiting for 30mins. He didnt even apologize but said ok and left. At that point, I was just gonna leave since I hadnt paid yet. At around 7:45, the same guy finally came back with my food. He never apologized or excused for the 45 mins delay. And their online system asks for tipping options when you order online even though you have to pay it there. I put 15% when I ordered it because I didnt know I had to wait for 45 mins for just 2 items. If they are busy, thats ok. I understand. But then, dont say pick up time at 7pm if its not gonna be ready till 7:45pm. I could have found something else somewhere. The food was ok, not the best food. Fried rice didnt have too much flavor and the sushi rice was hard. So disappointed. It was really unfortunate and disappointing experience. Never again. I dont recommend this place unless other sushi places are packed, but you are craving for sushi.

Expensive prices for disgusting food and service. Seasons is WAY better. Definitely would not recommend.

Worst meal I have ever had at sushi, worst service I have ever had also.. then I told the lady who tries to charge me for 3 dinner at lunch time how awful the service and meal was and she disregarded everything I said .

Everything was excellent and great atmosphere. Definately going back.

Delicious food

We had a great experience for lunch today. The service was incredible and the food was good. Certainly comparable to other AYCE sushi restaurants in the area, but a few dollars cheaper.

they must not have any type of cleaning policy or any janitor s, place isn t too clean especially in the washrooms. if you care about price for quality this isn t the place to be. staff are nice as far as i can tell, food is mediocre at best.

Its basically the only quality sushi in the Niagara region that Ive come across that isnt ultra expensive or cheap trash. It isnt all-you-can-eat thankfully and they have actual Tuna (not that terrible white/fake Tuna.) What I look for is quality over quantity and they may not have uni or bluefin or be super fresh but what they do have is solid basics and they take the time to do it right. I have only ordered takeout here so cant speak to the atmosphere but lots of parking.

Went with a group of 10 and they didn t let us know gratuity was included, and did not properly give us our bills to let us know - they just shoved the debit machine in front of us let your customers know the tip was added!! Very annoying

Normally good but for some reason my take out foid was cold not sure why they left it there to get cold and me waiting 30 min being the only one waiting sad I tipped now

Tonight was my second time trying this place, extremely disappointed. First time wasnt the best but thought we would try them again. This time awful service, didnt end up getting 11 of the dishes we ordered and even spoke with the server about it. Kept getting told they were coming and never showed. We had huge waits in between the few dishes that did come out. My kids even order the French fries and they didnt show. We ended up being there 2.5hrs and all left hungry, we will not be back. And I would not recommend this place.

Very yummy! I ve ordered from here a couple of times!

Overall ok. There were 4 of us. They told us we had to finish my friends food first before I can order my food. Which I didnt like. Then we didnt notice until the end. They charged us sat dinner price instead of the Wednesday dinner price. That was sneaky and disrespectful. A choice like that ensures you dont have returning customers. Poor practice.

Great food. We got seated fast on a busy Saturday without reservation (whew!) Food was great, but the service was very slow. Not a complaint, just an observation. Something to work on. The staff were polite, friendly, and seemed really busy. Go for the great food, just expect to be there a bit longer on busy nights.

Pretty ok! Sashimi is tasty, some items are a pass on my end. Dietary restrictions: They ask you about dietary restrictions, not sure how accommodating they are. Food : 4/5 |

We went for lunch, The food came quick, hot and fresh, everything was very tasty. The portion sizes were above average. Reasonable prices for quality food. We accidentally ordered too many skewers and they were understanding too. Huge selection of items for a lunch menu as well.

Decent sushi priced accordingly. It wont blow your mind but worth grabbing for a cheap takeout. Please introduce a zero tip option for customers grabbing to-go, I dont want to have to go through multiple steps to get there.

Best sushi in the city

Great sushi takeout!

If visiting St. Catherine, this is a must go restaurant, fantastic food highly recommend.

Menu is loaded with great food ideas. So much to choose from right down to the super picky eater. Service was superb. Food

Big parking lot..very clean

This is the second time weve been and well never go back. Absolutely horrible service. Same problems as the first time we went but worse. There was 5 of us. 3 well behaved kids 2 adults. Its AYCE and we only ordered once cus no server would come to our table. Waited 20 mins to get drinks. Placed our first order. Waited 35 mins to get refills and place second order. Older woman and man ignoring us. Calling out excuse me.. made eye contact and still walking away.. we deleted our second order and just decided to get dessert and be done with it. Server, young girl, was delivering food to the table next to us so my husband caught her and gave her the tablet and asked for refills. She was nice. The older woman delivered us ice cream. Threw the cups on the table and walked away. We finished dessert and tried to catch someone to pay the older woman and man made eye contact with me and walked away. The young girl saw the woman ignore me multiple times came over giggled and apologized and asked how she could help. I said Id like the bill and need to pay with the machine. The bill was $152 that we wouldnt mind paying for a decent experience and food but this was not that. Never again.. and if it wasnt impossible to talk to someone other than this poor young girl, I would have complained. She didnt deserve to be on the receiving end of our frustration and disappointment.

The best

Amazing Sushi place. Food was delicious and the staffs were very nice.

Worse Pad Thai I ve ever had - tasted like onion and lime. Chicken was questionable.

We had a great experience at Big Tuna! We did the all you can eat deal. Everything we ordered was very good . The service was great. The atmosphere was relaxing . Reasonably priced. Enjoyed it very much Vegetarian options: Lots of choices for Vegetarian & Vegan

Great selection! Great food!

A can of beer cost nine dollars. They told me my 2 yr old son was only five dollars, but when the bill came it was 10.99. He did adjust it for me but wasn t happy about it then I noticed a $6.45 charge on my bill. It said service charge so I assumed that was his tip. The food was delicious. The service was not so great. He left us sitting there with empty plates for quite a while.

Delicious! I do recommend

We had dinner at Big Tuna for a friends birthday. The service was absolutely terrible. We waited over 30 minutes for drinks and at least an hour for food. The restaurant was packed and it was evident that were not enough staff available to provide a positive experience. Around two hours in, once the restaurant had emptied out a bit, a server asked if we had received all our food and we explained the situation. We received much better service following that conversation, however, the experience was definitely not worth the cost and we will not be returning.

My friends and I come here very often and it s always the most pleasant and lovely experience. The staff is amazing and very attentive and the food is always so fresh :) if you re in st kitts I a must try!! Vegetarian options: So many vegetarian options :) Parking: Simple and easy to get too

Sushi rolls were tiny and didnt taste fresh at all. The non sushi dishes were dry and bland as well. Overall disappointing experience with the food and I wouldnt recommend going here. Nothing tasted gross, it just wasnt good. I will say the staff was all great so not their fault! There are lots of other better options for sushi in the area. I definitely feel like our money was wasted.

Thank you VERY much!! Amazing fresh delicious food. We ordered for our daughters University grad. Huge portions for the party platters. Highly recommend!!!

Excellent Sushi Place. Beautiful inside, friendly competent servers, food is amazing. Try this place asap!

Went on a Sunday afternoon for lunch with me. The boyfriend and a friend service was a little bit slow for just being a Sunday afternoon and not a lot of people in the sushi was okay the non sushi items wasent anything speak not really good in my opinion but nice place I just think you can find better sushi and Niagara falls atmosphere was calm and nice just wasnt as impressed with it as I like to be but it still I nice place to go to with a few friends

I wish there was an option for zero star. So disappointed, they used to have great food and good service but the last visit was terrible. Jeff was very rude, provided very poor service Food was very poor quality and my friend got sick of the food! I used to be there once a week but after this experience will never be back!

Worst food I have ever eaten. This place not only got me sick, but also forced us to eat and finish the food that did not look edible to begin with. We ordered the Thai Green Curry (image attached) which evidently had alot of artificial food colour and had NO CURRY . It literally looked like a wet toilet paper!! We asked for the manager but nobody came. The server Jeff said we could complain all we want but if we left food and wasted it, we d be charged $9. The crab tempura had a couple of shrimp shells in it too. This was more like a nightmare and they wouldn t let us leave until this pathetic food was finished. This food deserved to be flushed down the drain. NEVER GOING BACK! If you re reading this review, spare yourself the horror and go to Wind or East Izakaya instead

Food is ok. Spare yourself the time and don t go. Server jeff is so rude. He denied to take the dish away from our table which we complained about since it was not at all like a green Thai curry, it was dry. He denied to replace it and said if we don t eat this he will charge us the full price of the dish. I wouldn t ever go back again. Waste of my time and not worth at all.

I agree with the other reviews here. The food takes a while to get to your table. I didnt even want to order anymore food because I didnt want to wait. The rocky shrimp sauce tasted like custard. I was expecting it to taste like Winds sauce.

food was good but pricey

Firstly I want to say we are regular customers for wind and east (every week we go) until we try big tuna. My family loves this place. My mother in law and grandma loves the spicy and sour soup here and both my husband and I loves the sakana rolls and crazy rolls. Best rolls in town! And every time our server is Jeff! Very friendly and helpful gentleman. We are big eaters and will always go back!

Terribly slow service. Food was slow and cold. Tables that came later were getting their mains before we got apps. Everything was delivered out of order and cold. Very dissappointed

Food was super super good! 0 complaints service did seem a bit slow but it was rush hour when we went so cant complain. Food

The food was scrumptious and the atmosphere was great.

Great selection for all you can eat sushi. Everything was cooked perfectly and fresh. Im very picky when it comes to that. One of the best in the area.

Out of all the Buffet style Sushi restaurants in the area, this is my go to! Largest menu, best price, good quality and great staff! Vegetarian options: Many vegetarian options on the menu! Parking: Located in a strip mall with lots of free parking available. Wheelchair accessibility: No steps or ramps, restaurant is street level in line with the outside sidewalk and parking area. Completely accessible!

I always love trips to Big Tuna, but the service around dinner-time tends to be a lot slower. lunch is the best time to go, and the food is great! wish I took a photo of the sushi.

Always love the food everytime I go, the staff is nice but the service its a bit slow, being an all you can eat sushi place I get that though. Overall its a great place to go.

Food is always awesome. Atmosphere consistent. Staff are always in a big rush, rude, never talk, dont like answering questions, and tend to make you feel rushed to hurry up and get out. At 50 bucks a person, can they crack a smile??

One of the best sushi and Asian food restaurants Ive been to in the city. Definitely recommended Food : 5/5

I have an unfavorable experience with Big Tuna. While the food was enjoyable, the ambiance isnt pleasant. I felt uneasy around one of the servers, a tall Chinese gentleman. He mentioned that there could be an additional charge if we didnt finish our food when he served us. This left a negative impression and changed the welcoming vibe of the place. Its as if hes passing judgments on us. Despite the delicious food, the servers are unfriendly and appear judgmental. He consistently monitored our table, discreetly checking if wed finish our food. Overall, the atmosphere at Big Tuna isnt comfortable for us.

We were displeased with the servers behavior when they took away the used plates, and then the Chinese tall guy gestured from a distance for the server to put the plates back on our table. This action raises questions about its intention. Does it not come across as disrespectful?

I am so incredibly disappointed with Big Tuna! Service was atrocious and management just didn t care :( This is my typical go to spot however we came to celebrate a birthday and I am applaud at the service we received. We didn t receive half our order, service was slow, our drinks were empty nothing was refilled. 2 hours in we asked our server where our food was and she actually just walked away from us with no response. I had to wait at the server booth for 5 minutes for someone to acknowledge me. The server that helped me at that point was actually lovely however the solution provided was to come my 3 year olds meal. $178 and 3 out of the 5 of our table left hungry.

Its our first time dining here, the food is great and reasonably priced, but the servers are a little nasty, especialy the tall guy named Peli (im not sure how to spell it), who, when I saw him, directed the other lady server to return the served out plate to our table. Im not sure what hes trying to achieve by doing that, but its rude.

Its a good place when not busy. But when the staff is swamped then everything goes to pot. The service especially. The sushi and the portions are excellent though.

Never fails to impress! Food is top quality and you dont wait long for it! Not too crowded or noisy.

Outstanding food, a big variety of food choice and great Service . I would recommend to take the All you can eat because it is great value and you will have a lot of fun enjoying the great food. Food

For the price of AYKE, you would expect the high quality of service and food BT provides. Good job BT

Delicious sushi

Staff was nice as can be and food was delicious, would recommend to anybody who likes sushi!

Always fresh

Food quality was pretty bad slimy spongy wet chicken. Took forever to come out. A bunch of stuff we ordered just never came out. Never going here again, if I were you I wouldn t waste my time coming here either

Spare your time food is meh, somethings are inedible. Been here one ina half hours and maybe got 5 things we ve ordered. Big waste of time and money

Food was okay. Not great.

Went here for a memorial dinner for my mothers passing expecting a great meal to honour her and was left extremely disappointed. Not only did the server just shove food down in front of my partner without my partners knowledge not even saying excuse me After having a couple glasses of water from a tall pitcher they brought out, we realized the water jug was absolutely filthy. It looked like it was sitting on top of a dirty fridge or dishwasher for a few months and never cleaned. I m talking about soap scum on the inside of the container and a brown rim on the inside of the handle and bottom of it. When we complained about it the server was very ignorant and acted like it was no big deal, shrugging his shoulders and rolling his eyes. We did not eat anymore food after that. If the dishes are this dirty, I can t imagine the surfaces they are cooking/preparing our food on. When it came down to the bill, all they did was compensate a can of Coca Cola. We were not pleased and demanded more of a discount (saved the aggravation and just excepted it at this point even though we feel like they could have done more). Safe to say after being repeat customers and the experience we received today we will not be returning. We are 100% certain this restaurant has made us sick. Public health should definitely consider taking a visit to this establishment. Absolutely astonished that the servers thought this was acceptable. Do better or close down, you guys are gonna make people just as sick as we were if not worse.

I thought there was nothing was really bad, but nothing was really good, either. It was all just meh. There was a lot my wife didnt like and we do sushi often. We came at lunch and there was not much on the menu available. What was available took forever to get to put table despite it not being that busy, and in small portions. It was all just very underwhelming and the first time Ive ever left a sushi place still hungry and so unsatisfied. My wife said were never coming back. This place is pretty disappointing.

If I could give negative stars I would. I am sitting here with food poisoning after being served RAW chicken. When I told a server her response was oh. Sorry, do you want a new one? Are you kidding me!? You just fed me food poisoning on a plate and thats your response!? Never coming here again.

When I lived there, every Friday would spend my money here for a big meal, it was definitely my go to!

The lunch specials are hard to beat.

Great place to eat japanese food.

Food sucked , gave me a awful headache and the friend I was with got sick all night after we left..... but after looking at the reviews now, it seems to be a reoccurring thing for people get sick from this place. I will never be going back. And the ironic part is the food inspection people is in the same Plaza as Big Tuna. Lol

A little pricey... Quicker service would be helpful. I will add to my post by reducing my stars... Food is the same, but we went in there with 9 people for lunch in a nearly empty restaurant... We had separate bills, a group of 3.... So, now theyve added a 15% surcharge for large groups.... Tonight our large group was 7.....bullcrap.....may not go back

I enjoyed every bit of the meal. Just ensure you detoxify before you go there, so you can have as much as all of their menu. Its a great place.

Food was pretty good, one of the better all you can eat sushi places in the area. Decent price point too. Service wasnt great though, staff were a bit abrupt and unfriendly.

Good prices for all you can eat sushi

Was not expecting all you can eat sushi bar. Very enjoyable.

The sweet and sour tofu dish was the best tofu dish Ive ever had. I paid for it after though

Loved the food and service! Definitely will come back!

our server left every single item we ordered on our table approx 45 mins went by with the empty plates covering half the table, everyone else s were being cleared. When he finally did come to our table he went through ever single plate individually and dumped any scraps it on his tray and was commenting on anything as waste which there was maybe 2 pieces waste? he belittled us infront of everyone in the restaurant by doing this and it was incredibly uncomfortable. he then caused a scene when we spoke up about us and ended up walking away. this man was incredibly disrespectful. we will never go back.

Had a great time with friends. Definitely a great go to spot for some good sushi.

We had a party of 20 (called ahead of time). Considering the sheer chaos we threw at them they were AMAZING. Super nice, cheerful, wonderful service. They went above and beyond, and they only have an auto gratuity of 15%. That was not enough imo, they deserved the 35% we gave them. Ive been there a several times before and its always been great. I cant think of a single complaint Ive ever had. Parking: Great parking options.

I ordered take out but this place has just become my all time favourite

I have to say for St. Catharines, this place serves quality sushi and the pricing is the best around. Its my go to for all sushi cravings, unfortunately its a bit far for me but I always order from here when Im in the area.

The first time we ate here, we had a great experience: the food was good for the price point/type of venue, and the service was also good. We found the pricing to be reasonable. However, our second visit (which occurred last week, approximately a year after our first visit) was very disappointing. Service was very poor. We waited 1.5 hours for our appetizers to be served, and we kept having to follow up about dishes that were missing from our order. Service was sporadic, and when we shared our concerns with our server, we were simply told thanks for sharing that. No apology was given, no effort was made to understand our concerns, and the concerns were never addressed. The restaurant wasn t particularly busy (not with in-restaurant diners, anyway) when we first arrived, which made the slow and sporadic service seem even more concerning. While the vegetarian dishes were still as good as they were during our first visit, some of our guests had issues with a couple meat-based dishes, indicating that the quality of the dishes was very poor. We will not likely be eating here again, but we are leaving this review in the hopes that it may prompt management to improve their customer service.