Swiss Chalet in St. Catharines

344 Glendale Ave, St. Catharines, ON L2T 4E3, Canada

★★★★☆
(915 reviews)
Categories: Restaurant

About

Swiss Chalet in St. Catharines, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to ...

Website
swisschalet.com
Address
344 Glendale Ave, St. Catharines, ON L2T 4E3, Canada
Plus Code
4QPP+57 St. Catharines, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–9 PM
Tuesday
11:30 AM–3 PM
Wednesday
Closed
Thursday
11:30 AM–8 PM
Friday
11 AM–9 PM
Saturday
11 AM–9 PM
Sunday
11 AM–9 PM

Services

Service options
Kerbside pickup No-contact delivery Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Healthy options Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Counter service Dessert Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual Cosy
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.3
★★★★☆
915 reviews

Most Mentioned

chicken (60) server (49) dinner (41) to go (23) ribs (18) cold (10) pie (8) smile (7) bun (6) mashed potatoes (5)
5 stars
589
4 stars
160
3 stars
61
2 stars
32
1 stars
73
December 14, 2024

Food was terrible! Fries were cold and shriveled, we were given balsamic dressing with our cecear salad, mashed potatoes portion for a family meal would barely be enough for a single person. Apart from the chicken and buns everything else was hardly eatable. Lunchbox let down... will not be back

★★★★★
November 16, 2024

Thank you so so much to the amazing team here! We came as a large group of 36 and they were so helpful throughout the whole process. They responded super quickly and professionally with all messages and they were super flexible. The waiter was incredibly friendly and was so attentive to everyone. I would highly recommend this location to anyone looking for good food, great service, and fair prices.

★★★★
November 9, 2024

Had a great time @ Swiss. Always a good meal! Notable mention to our Server, Kate! You were Fantastic! Friendly, knowledgeable, and attentive! Definitely gave us that ‘at home’ feeling. We’ll definitely be back to sit in Kate’s section!🥰

★★★★★
September 18, 2024

I visit Swiss Chalet Sept 2024, and very much enjoyed the two can dine for $19. This included two quarter chicken meals which tasted delicious, though the portions felt small. We also tried the Spring Rolls. They are 90% chicken, filled to the brim with flavour and have a very crunchy exterior. The plum sauce they come with is absolutely delicious I would definitely recommend it. We finished off the meal by splitting the ice cream on a brownie. It was extremely rich, and despite our best efforts we could not finish it. It was delicious and I would recommend it.

★★★★★
August 26, 2024

We love this location. The staff is amicable and attentive, smiling pleasantly to help us with our dine-in and take-out orders. The food is always fresh, and the portions are good.

★★★★★
July 6, 2024

Having had oral surgery, today I wanted a proper meal. My husband and I ordered the chicken pot pie...oh my goodness! What a gem of a meal! It was full of chicken and vegetables and a wonderful soft pastry on top. It was bigger than I expected and so delicious I somehow managed to eat all of it. This wonderful chicken gem is big enough you don't need the side or the small bun. Kudos Swiss Chalet for another fine dining experience!

★★★★
June 12, 2024

Great quick dinner. Food was, tasty and came out super fast. Server was polite and fast. Thanks!

★★★★★
July 24, 2023

Great atmosphere at this clean and well maintained Swiss Chalet. Ordered two kids meals and chicken wings. The food was what to be expected and our server, Naomi, was attentive and helpful in making sure my kids and I had a nice meal. The kids felt happy and taken care of with their meals and food choices. Great interaction with staff. Located near Brock University and easily accessible off HWY 406. Definitely a solid choice for food in the Niagara Region.

★★★★
Local Guide
December 23, 2024

Good food accompanied with good service

★★★★★
Local Guide
December 18, 2024

Happy new year First time

★★★★★
Local Guide
December 17, 2024

Chicken is great. Staff is very good

★★★★★
December 9, 2024

Great food, great service.

★★★★★
Local Guide
November 25, 2024

The southern Canucks is a great sandwich.

★★★★★
Local Guide
November 25, 2024

We go st catharines at the SC on Glendale beside the Keg Everything was excellent but she forgot my chocolates Ugh!! Food : 5/5

★★★★★
November 23, 2024

Kate was great. So friendly. Fast service. We will be returning

★★★★★
November 23, 2024

Had a great experience today. Ordered quickly and food came out at a reasonable amount of time. Megan was very pleasant and attentive and great with the kids.

★★★★★
November 23, 2024

Kate was great !!

★★★★★
November 23, 2024

We enjoyed a very pleasant dinner at Glendale Swiss Chalet last night. The food was great and our server Kate was very friendly and a great server.

★★★★★
November 23, 2024

We were served by Kate. She was very friendly and made our dining experience a great one.

★★★★★
Local Guide
November 23, 2024

Tastes like chicken.

★★★★
November 23, 2024

Everything was great except the hot chicken sandwich. The chicken was very dry. Could not eat it.

★★★★★
Local Guide
November 23, 2024

Everything is always good at this restaurant! Parking: It is part of the shopping complex. I can usually always find a spot within 100 feet from the front door. Kid-friendliness: They have booster seats and baby chairs. Wheelchair accessibility: The complete store is wheelchair accessible.

★★★★★
November 23, 2024

Kate, our server, was excellent. She was very friendly, professional, and attentive. Ask for her next time you go. Food was excellent as always.

November 23, 2024

Very bad take out service. Make people wait even if the order is ready

★★★★★
Local Guide
October 23, 2024

Great service food was great

★★
October 23, 2024

Place order online 2 1/2hrs before pick up time and had to wait 35 min more from pick up time and was not only one was more waiting beside me and food was warm and fries were hard and chewy like they were sitting there for a while

★★
Local Guide
October 23, 2024

Found the portions sizes have reduced over the years

★★★★★
October 23, 2024

Kristine was awesome. She always has a smile and is friendly.

★★★★★
October 23, 2024

Loved the chalet poutine !

★★★★
September 23, 2024

Staff are extremely friendly food was good Kid-friendliness: Staff definitely makes you feel welcome Food : 4/5 |

★★★★★
August 23, 2024

Still one of my favourite places to dine after all these years. Usually under $50 for two people, the rotisserie chicken is always the best, and the Glendale location doesn t charge you for extra Chalet sauce (which I practically drink). Cheap caesars too. I always have to be served by Diane when I go - she s the absolute best and we love her.

★★★★★
August 23, 2024

Going here is always a joy, especially when we have Sinclair serving my family and me. Sinclair is bubbly and full of energy and consistently provides excellent service and professionalism. We always leave with a smile, thanks to Sinclair s warm and attentive care. I highly recommend them for their food and their service. Please ask for Sinclair!

★★★★★
August 23, 2024

Excellent costumer service,

★★★★★
Local Guide
August 23, 2024

Very good atmosphere, very good meal and what good service from our smiling waitress despite our late arrival Monday July 29, 8.30 pm.

★★★★★
Local Guide
August 23, 2024

Was nice lunch option.

★★★★★
August 23, 2024

Had Kristine for lunch and was fantastic great food and service highly recommend

August 23, 2024

have been here 15 minutes and still waiting to order drinks wait staff walk right by

★★★★★
Local Guide
August 23, 2024

Have not yet been disappointed by this location.

★★★
Local Guide
August 23, 2024

I am just sick and tired with not just this restaurant but any restaurant that only carries Pepsi products and not the best selling drink Coca-Cola??

★★★★★
August 23, 2024

My 94-year-old friend enjoyed his dinner immensely. Swiss chalet is his favourite!!! Our waitress, Christine was fantastic!!!!

★★★★★
July 23, 2024

I was at Swiss Chalet recently and let me tell you, the food was incredible. Everything else too, the service, wait times, atmosphere, all amazing. We got the 5 piece tenders and quarter chicken dark and it was some of the best chicken I ve ever had. I asked who the cook was and the waiter told me there were a couple people in the kitchen but my meal was made mostly by Basil. So let me just say, Basil, you re an amazing cook.

★★★★★
Local Guide
July 23, 2024

Very good service and quick food. Loved it.

★★★★★
July 23, 2024

The food was really fresh and our server Diane was amazing!!

★★★★★
July 23, 2024

Sree was awesome. Very efficient and friendly.

★★★★★
July 23, 2024

My mom and I went to Swiss Chalet for dinner, our server Julia G mmediately remembered us from a week before she was very attentive and polite. She provided great customer service, we will definitely keep going back to that location and requesting her if possible. Thank you, Julia G, for your great customer service. We appreciated it!

★★★★★
July 23, 2024

This restaurant is fantastic. Fast service, hot food, and friendly service. Hands down the best Swiss we have been to. Whenever we are in St Catherines we stop in here and it never disappoints!

★★★★★
Local Guide
July 23, 2024

Best location around. Really helps when you have a server with a sense of humor. Sinclair is very funny yet a sweet heart. Ill definitely make sure to look to be her customer everytime.

★★★★★
July 23, 2024

My daughter and I were impressed by the excellent service provided by our waitress Sinclair. This was our first time at this location and we plan to make it our usual spot.

★★★★★
July 23, 2024

I recently dined at Swiss Chalet Restaurant and had a fantastic experience. The ambiance was cozy, and the food was delicious. Sreenath,was incredibly attentive and friendly, making our visit even more enjoyable. Highly recommended!

★★★★★
July 23, 2024

Karthika is absolutely amazing! Love having her as our server! Always accurate with the orders, kind and fast! Love this location!

★★★★★
Local Guide
July 23, 2024

Kara was very personable and professional, friendly and attentive. Excellent service!

June 23, 2024

I threw up because of chicken

★★★★★
June 23, 2024

the people where helpful an nice.10-10 Dietary restrictions: my daughter is gluten free and they have a sperate fryer for gluten free fries. one of the few places that is okay for my daughter. Food : 4/5 |

June 23, 2024

Wanted the rib s but they would not accommodate the gluten free order because no one would just clean the grill off so the ribs would remain gluten free. Very disappointed in this restaurant

Local Guide
June 23, 2024

I order the tender meal and 15 wings deals via Uber platform and went to pick up myself. The wings were so stiff that it was so hard to chew. Tenders were also stiff and tasted like they have been deep fried in the oil which has not been filtered for months and months and sprinkled a lot of the dry rub seasoning on it making the tenders really salty. Really disappointing and felt like they didn t value my money. Will never come back.

★★★★★
June 23, 2024

There mashed potato is love My experience with the servers were the best they all are kind the chicken strip is the best part. must visit Food : 5/5

★★★★★
June 23, 2024

Food and service is always perfect at this location.

★★★★★
June 23, 2024

Good food good ambience,thanks guysss

★★★★★
June 23, 2024

Very personable service each time I visit the Glenridge Swiss Chalet - Thank you for all that you do! Much appreciated!!!

★★★★
June 23, 2024

You have great food and drinks. The BBQ rib sandwich with fries was delicious!

Local Guide
June 23, 2024

Never listen to directions and cold fries

★★★★★
June 23, 2024

I can drink this sauce. Bring back to the US please

★★★★★
Local Guide
June 23, 2024

I go here with my family because 1 we love Diane, she is an amazing waitress and 2 fantastic food. Would highly recommend

Local Guide
May 23, 2024

Requested fresh out of the oven was willing to wait long as possible tipped 50% of my order and the food was old dry !! Erin has disappointed me as a customer.

★★★★★
May 23, 2024

Very good experience

★★★★★
May 23, 2024

Diane is a wonderful server. So pleasant.

★★★★★
May 23, 2024

Diana 8 was our server. She was wonderfully helpful and pleasant deapite being VERY busy. Delicious food as always !!! Our go to destination !!

★★
May 23, 2024

Food was fantastic. Our server was struggling and the manager in plaid looked like a stooge walking around the place. Didnt see him do much to help the server that was overwhelmed.

★★★★★
May 23, 2024

Great food and good times, nothing bad to say. Shout out to Julia for being an exceptional server.

★★★★
Local Guide
May 23, 2024

Food was good service was abit slow but they were friendly will definitely come again Kid-friendliness: Very accommodating for my one year old they had booster seats that go in the booth so I could sit with my child

★★★★★
May 23, 2024

Catalina our server was outstanding! Very friendly and responsive to questions with recommendations when asked for.

★★★★★
May 23, 2024

Macey was awesome

★★★★★
May 23, 2024

Macey was great and so cute and helpful. Lovely waitress!

★★★★★
May 23, 2024

Great food. And our waitress Becky was so very attentive and fun. We will definitely be returning and sitting in her section again.

★★★★★
May 23, 2024

We had delivery and I have to say the man that delivered our order was the nicest man ever! His smile was contagous and wishes for a Happy Mothers Day made my day very special! What a nice guy!

★★★★★
May 23, 2024

The food was delicious and our server was amazing! Sree was very friendly and attentive to our needs. A great place with a great staff!

Local Guide
May 23, 2024

It took way too long to get our order in! Then we waited forever for food. Tried to get the waitress attention for dessert and Bill!! Waitress was unable to handle anything!

★★★★★
May 23, 2024

This was our first time ordering from this location and the food was Great and the Delivery Driver was Pleasant and Friendly. Great work. Parking: Great location

★★★★★
Local Guide
May 23, 2024

Good service, good food at decent prices. Reliable.

★★★★★
Local Guide
April 23, 2024

Wonderful food, courteous staff, reasonable prices.

★★★
Local Guide
April 23, 2024

Waitress was wonderful. I wish I had got her name. Chicken was fresh, but the lettuce was wilted. I seemed like it had been out of the fridge for some time.

★★★★★
Local Guide
April 23, 2024

Great staff really enjoyed our meal

★★★★
Local Guide
April 23, 2024

Atmosphere was nice, waitress had an attitude when someone I was dining with had an issue. The food was good, although the chicken needs to be cooked more

★★★★★
April 23, 2024

Take out order

★★★★★
April 23, 2024

exactly as i expected - thanks again - you never dissapoint

★★★★★
March 23, 2024

Me and my friend had a great time tonight at Swiss Chalet. We were visiting Saint Catherines and we had to stop for food. It was so delicious and the service was amazing. A sweet lady named Diane served us and she asked us about our journey and helped us with any questions we had. Next time Im here Im definitely stopping in. If you want DELICIOUS food, come here!

★★★★★
Local Guide
March 23, 2024

Very nice place.

★★★★★
February 23, 2024

Had an awesome time celebrating my Aunts birthday.

★★★★★
February 23, 2024

Catalina was very good

★★★★★
Local Guide
February 23, 2024

we lovee the food and our waiters was really nice

★★★★★
February 23, 2024

I have take out, everything was great! Kid-friendliness: Super great for kids Food : 5/5 |

★★★★★
February 23, 2024

Just had dinner here and wanted to write a review for the exceptional service from Sinclair. She made me and my wife feel like we were having a 5 star dining experience. She was super attentive and focused on giving us the best experience possible.

★★
February 23, 2024

Cant find a server or attendant

★★★★★
Local Guide
January 23, 2024

As always, everything was delicious with warm and friendly service. I live in the States not supper close to Canada so I dont get to have Swiss Chalet as often as I would like but i guess it makes it special when i do get to have it.

January 23, 2024

Ordered the festive special, than at the end of our meal when we asked for the chocolates and scratch card, was told that they dont have any left. Should have been told that at the beginning when we ordered, that we would not be receiving everything that was advertised.

★★★
Local Guide
January 23, 2024

Good food and service however, out of stocks are a common theme at the Glendale location.

★★★★★
Local Guide
January 23, 2024

WOW! This location is outstanding. We had Diane as our server and she treated us like family. The food at this one is also very good. Looking forward to returning soon!

★★★★★
January 23, 2024

The server was excellent, he was fun and really made us comfortable food was delicious

★★★★★
January 23, 2024

Great location, perfect service, and always tasty food.

★★★★★
Local Guide
January 23, 2024

I enjoy the hot chicken sandwich

★★★★★
December 23, 2023

Kid-friendliness: neomie Food

★★★★★
December 23, 2023

Naomi

★★★★★
December 23, 2023

Was a great dinner with great service by our waitress Naomi

★★★★
December 23, 2023

Naomi our server was excellent! Food was decent.

★★★★★
December 23, 2023

Our server Karthika made the experience wonderful. She was so patient with my elderly parents. The food was great but the service made it an even better experience.

★★★★★
Local Guide
December 23, 2023

This place never disappoints. Great prices and alway walk away witha full belly. Server Naomi was very friendly and courteous. Thank You!!!

★★★★★
December 23, 2023

Had a great dinner at Swiss Chalet, food was delicious. Our server Naomi was informative, kind and professional.

★★★★★
December 23, 2023

Our server Karthika was great :) Service was quick and friendly!

★★★★★
December 23, 2023

Karthika was super patient and nice! Great service!

★★★★
December 23, 2023

Good food and good service by Naomi.

★★★★★
December 23, 2023

Karthika was a great waitress! She had a great attitude and helped us with whatever we needed. She made our experience amazing.

★★★★★
December 23, 2023

Karthika was great! Good meal, with fast and polite service.

★★★★★
December 23, 2023

Stephanie was an amazing server and was very tentative to my family s inquiries! We will definitely be returning to this location :)

★★★★★
Local Guide
December 23, 2023

Dined in today. Roast beef was great. Naomi the server was wonderful. Will be back, likely many times.

★★★★★
Local Guide
December 23, 2023

Naomi was a fantastic server, and very attentive

★★★★★
December 23, 2023

Naomi was fabulous. Very personable and created a very pleasant experience.

★★★★★
December 23, 2023

Naomi was an amazing server!

★★★★★
December 23, 2023

Naomi was very attentive, treated us well. Our order was correct, prompt. Food was good. Parking: Well placed handicap parking.

★★★★★
Local Guide
December 23, 2023

Never disappoints. Food is tasty - get chicken and ribs for variety within a meal. Take the leftovers home for a treat the next day. Staff is attentive. Food : 5/5

★★★★★
December 23, 2023

Lovely place to eat with friends or family. Good service and good food. Had a bit of a wait for the food, but it was absolutely worth it.

★★★★★
December 23, 2023

Very good service and food. Karthika is an excellent waitress.

★★★★★
December 23, 2023

Awesome service from Naomi

★★★★★
December 23, 2023

Food is always great. Service is always amazing. Sam J is super bubbly and provides wonderful service. Restaurant was pretty quiet noise wise and it was a little weird lol.

★★
December 23, 2023

Soup missing from order. A RUSH was out on it(was sick so really needed it)...now its past 1 hr since the RUSH and when I received it, the container had been tipped and liquid outside of container....absolutely disgusting. Threw it out.

★★★★★
December 23, 2023

Awesome food and great service

★★★★★
Local Guide
December 23, 2023

Naomi was great. Awesome service and very kind.

★★★★★
December 23, 2023

Love this Swiss! Naomi provided great service!

★★★★★
December 23, 2023

it was super fun Naomi was our server and she was super nice

★★★★★
December 23, 2023

Great waiter Naomi. Pleasant informative friendly

★★★★★
December 23, 2023

Had Karthika for server. Excellent service, was quick to take my order and checked on me several times

★★★★★
December 23, 2023

Our server Craig at the Glendale Ave St Catharine s location provided exceptional service this evening. Not often do we have a server that is so polite and courteous anymore. Definitely coming back to this location. Food was delicious! Service was prompt.

★★★★★
December 23, 2023

Needs a little more roast beef to make it look like commercial but was ok our server Naomi L. Was excellent

★★★★★
December 23, 2023

Naomii is excellent! Very pleasant.

December 23, 2023

Everything tasted burned and there wasnt much meat on the ribs

★★★★★
Local Guide
December 23, 2023

I hate that this chain is only in Canada. This restaurant was in a strip mall so it lacked the appeal of the ones I remember from my youth. Food was great. dont remember the service or waiter at all so that is mostly a good thing.

★★★★★
December 23, 2023

We had a great dinner with Naomi L as our server. She was very attentive and super nice!

★★★★★
December 23, 2023

Great service from Naomi

★★★★★
December 23, 2023

Came for dinner with my boyfriend, and Niaomi was great. She was there when we needed something and had such a smile on her face!

★★★★★
December 23, 2023

The food was delicious and Naomi was attentive and very kind during our visit from Pennsylvania. I wish we had Swiss Chalet in the States!

★★★★
Local Guide
December 23, 2023

Its a Swiss Chalet. If youve been to one, this is the same. Thanks to Naomi for the great service. Food

★★★★★
December 23, 2023

The food was great me, my father, and my son ate there our server Naomi was great she was amazing through the whole server constantly making sure we were happy with our food and going out of her way for the little things like getting split syrup for our shared desert. She was an amazing waitress and made our dining experience great. Thank you Naomi. Kid-friendliness: The waitress Naomi was super friendly to my son taking her time and being kind to him. Wheelchair accessibility: They had perfect accommodations for my fathers wheelchair making it so we had space for him to dine at the table, the door fit perfectly, and accessible parking.

★★★★★
December 23, 2023

Our server Naomi L. was awesome! Attentive, friendly and very helpful in explaining menu.

★★★★★
Local Guide
December 23, 2023

Food and atmosphere was excellent. Our server Naomi was FABULOUS! She went above and beyond and very bubbly.

★★★★★
December 23, 2023

Stopped in for our favourite seasonal dish: beef on a bun! Our server Naomi was lovely!

★★★★★
December 23, 2023

our waitress Naomi L. was very nice, highly recommend her. Swiss Chalet is the best!!!

★★★★
December 23, 2023

We had Naomi as our server today for lunch - she was wonderful! Super pleasant, timely, and got everything about our order correct. Would go back to sit in her section any day :)

★★★★★
December 23, 2023

Naomi was our server and was incredibly kind and always made sure we had everything we needed! She is a great waitress! The food was great as always and is always so quick to arrive to our table.

★★★★★
December 23, 2023

Our Experience was very good. Our Server Naomi was very nice and very friendly.

★★★★★
December 23, 2023

We had a great experience with Naomi today. She was so friendly, quick with our food and brought out the finger bowls! I Love the finger bowls! Fantastic experience!

★★★★★
December 23, 2023

Naomi was exceptional, very pleasant, knowledgeable about the menu and specials. Very attentive as well. Parking: Lots of parking

★★★★★
December 23, 2023

Our server, Naomi, was very efficient and friendly. Made our lunch experience extremely pleasant.

★★★★★
December 23, 2023

Great service from Naomi!

★★★★★
December 23, 2023

Great service! Naomi was so friendly and helpful and the food was excellent. It was nice to be greeted with a smile from beginning to end! Thanks Naomi!

★★★★★
Local Guide
December 23, 2023

Everything was excellent and our server Naomi L was awesome and very helpful and food was delicious

★★★★★
December 23, 2023

Great food and atmosphere only made better by Naomis incredible service! Thanks so much for a great dinner!

★★★★★
December 23, 2023

Naomi

★★★★★
December 23, 2023

It was an absolute pleasure having Naomi as our server on this visit to Swiss Chalet! She was super friendly, helpful and kind. Thanks for the wonderful service! :)

★★★★★
December 23, 2023

Sam was an amazing server! She hustled to serve a lot of tables, and was still pleasant, efficient and attentive!!

★★★★★
December 23, 2023

We had a great experience at Swiss Chalet. Our server, Naomi, was great - very kind and helpful - and the food came out quickly.

★★★★★
Local Guide
December 23, 2023

One of if not the best Swiss Chalets Ive experienced. Big thank you to Becky our waitress who could not have been more pleasant. Thank you Becky for having personality, something alot of service industry staff dont even know about today. And, thank you to the kitchen supervisor who came by as we were leaving and asked if everything had been as it should be. This great staff is obviously a reflection on management. Keep it up

★★★★★
December 23, 2023

Naomi provided excellent customer service!

★★★★★
December 23, 2023

Had an amazing dinner with my kids. Becky is an amazing server!!! Outstanding service and so inviting!! Was extremely pleased with our experience!! Thanks Becky!!

★★★★★
December 23, 2023

Bright and clean location kept in pristine condition. Popped in to have a quick bite to eat and was impressed with the quality of service provided by Haley. Highly recommend!

Local Guide
December 23, 2023

The experience started out well, the thanksgiving special was on with a desert. After dinner we were advised they only had pumpkin pie, not lemon or coconut pie as advertised. Unfortunately we don t like pumpkin pie and they refused to offer anything else, refused to allow an upgrade because the system wouldn t allow it. We were at a stand still with both the server and manager who wouldn t provide an alternative until we suggested just charging us for a 1/4 chicken. This type of service ruins the experience, a plan for dinner is based on the items you will receive and they couldn t deliver or make exceptions because the computer system wouldn t allow it. I d suggest moving on to another location, we have never had an issue with an upgrade or a reasonable resolution to a problem from other places.

★★★★★
December 23, 2023

This is the best location because it is very clean, roomy and best staff. Our server Becky was most accommodating and so friendly! She made sure we had everything we needed! She was quick and made us feel at home. I would highly recommend this location as the chicken and ribs are always so fresh and the ice cream sundae was so generous with the portions and chocolate sauce. We will be back! Parking: Lots of parking

December 23, 2023

Never been so confused in my life - came here around 8 with a friend for dinner, we stood at the hostess stand for at least 5 minutes and were completely ignored. Restaurant empty with at least half of the chairs up, and employees were cleaning. no quarter chicken dinner tonight

★★★★★
December 23, 2023

We had a wonderful waitress Britney was fantastic!!! She went out of her way to make our visit amazing!!! Very clean and yummy food as well. Highly recommended.

★★★★★
December 23, 2023

Becky is an amazing server!!! So attentive ask for her section , you wont be disappointed. Food

December 23, 2023

Parking: I had to park 3 blocks away Wheelchair accessibility: Cant even get in Food : 1/5 |

★★★★★
December 23, 2023

Food was delicious and Sinclair gave us great service, will definitely be coming back

★★★★★
December 23, 2023

It is really excellent healthy food and the cashier service is very good.

★★★★★
December 23, 2023

Karthika was an awesome server! We will definitely be coming back!!

★★★★★
December 23, 2023

I dined here on the weekend and it was a great experience. I used to go to Swiss as a kid and it was just as I remembered. I ordered the quarter chicken dinner. Sinclair was our server and she was just so sweet. Very attentive and made the experience just like I remembered as a kid.

★★★★★
Local Guide
December 23, 2023

Great value and food

★★★★★
December 23, 2023

Sinclair was our server and went above and beyond. We throughly enjoyed our meal and our service was something I would come back for in the future!

December 23, 2023

We had to go to McDonald s after Portions are so small you have to get to dishes if you want to get full Food

December 23, 2023

I did not recieve half of my items I should have in my takeout order.

December 23, 2023

Ordered from Glendale restaurant and we waited an hour and 10 mins for the food to be delivered and it was so cold. Called the restaurant and no one answered. Then tried 1-800# and they said they are very busy. Perhaps head office shouldn t have closed the Fourth Ave location. Very disappointed and have lost our business

Local Guide
December 23, 2023

NOPE. Ordered the Festive Special, chicken bone quite obviously not cooked.

Local Guide
December 23, 2023

Terrible service, waited 50 minutes for them to tell us its going to be another 30 and said that we were welcome to leave. No apologies given. Dont expect your CAA incentive if youre getting the festive special. What a joke this place is.

★★★★★
December 23, 2023

Wow! Came here for dinner with my partner and the food was amazing! They had great deals for the holidays and our server Naomi was incredible!! She gave great suggestions and was very attentive! 10/10 will be returning soon! Food

★★★★★
December 23, 2023

So so good, Naomi (our server) was amazing extremely nice and took care of everything right away:)

★★★★★
Local Guide
December 23, 2023

Excellent service, only had time for a short stay, was a very busy night too. Got our food on time and of course always delicious. Looking forward to our next visit.

★★★★★
December 23, 2023

Tonights dinner was a joyous experience. The food, especially the festive special, was absolutely delicious. The cozy atmosphere and attentive service made it a memorable dining occasion. I would happily return for another delightful meal!

★★★★★
Local Guide
December 23, 2023

Very good ice cream like the fries and chalet sauce

Local Guide
December 23, 2023

If you want RAW chicken come eat here

★★★★★
Local Guide
December 23, 2023

Very busy in takeout when I went lol I stood in line and called the store and placed my order,a mistake was made at cashier before me

★★★★
Local Guide
December 23, 2023

My partner and his mom decided to head over to this location for dinner. We had been there before and had never run into any issues or had any complaints. Unfortunately last night that was not the case. We had all ordered the quarter leg dinner, and each one of us had been served pink and undercooked meat. We did order dark meat, but it was so pink to the point even the server was shocked. My leg still had small chunks of blood on it! They did replace our chicken legs, but provided no compensation. I had even had a bite before I noticed how pink the chicken was... They also got my partners order wrong and served him the wrong side. The waitress was very kind and pleasant, however as a manager myself, I would have handled this situation better. Edit: The general manager of the branch reached out and provided us a credit for our next meal. I very much appreciate the follow up on this matter!