Wendy's in St Thomas

Dropped by for lunch

Get the JBC.. Get a bunch.. so good.

Very good

Great food, great staff Thanks and keep it up

Best fast foood breakfast. Very great customer service.

Clean and the food is good

Extremely fast service! Service at the table was excellent!

I asked for a big mac, but instead they gave me french fries laced with crystal meth.. best fast food ever!

Quick service. Correct order.

Love the food, fast workers clean environment

Krabby Patty Meal

Too expensive...

Went to the drive Thur but the atmosphere in my truck was great

Cant seem to put a complete order together. Always forgetting something. Had to drive back to get the items that were forgotten. So frustrating

Never disappointed. Better than the rest.

Anyone giving this place 1 star on that St T boof. This is the best wendy s i ve ever eaten at. Blows the other Fast food resto s outta the water. 11/10 on the bussin scale.

The lady in the lobby cleaning is such a sweet woman, offered us candy..

Fast and friendly

Great service. Clean and friendly.

Always friendly knowledgeable staff. .Smiles all around..

Loved how... She was rude. Took my order wrong. Got my name wrong.. And didnt even give me a fork. Lmfao

Salads are my go to always good value

Very good apple pecan salad. Only problem was no pecans. Food

Fast and to the point

Food was hot and tasty

Freshly renovated, owned by the Mayor, if lucky you can fix multiple problems and as always seniors drink for free. Parking: Hundreds of Parking spots!

Fastest Wendys youll ever go to. Even if there is a line to the street youll still get it within 7 mins.

Its probably the best of the Wendys. They clearly care a lot!

Night shift team

Their self order kiosks are not working right and they wont shut them down. I was charged 2 times on my card and each time the pin pad said approved yet the order supposedly didnt go through. So if you go here pay cash

Consistently good food. Served promptly.

The food is better than some other fast-food and their coffee hugs my soul

Atmosphere is 2 or 5, depending on the time of day. Sometimes its full of a group of people who like to loudly talk about surgeries, heart attacks and other medical problems while other people try to eat. They dont know this is a restaurant.

Kiosk wont allow you to print a receipt and pay cash at the Till like other restaurants aka McDonalds. No sign to let you know this in advance. Wasted ten minutes. Drink machine is a nightmare to get the touch to function at all. On Both machines the touch display is 90% unusable without exaggeration. Staff seemed judgmental/ annoyed that we ordered fries without salt. A second staff member wondered why the order was taking so long and the lady said fries no salt and they collectively groaned. Ordered Extra Onions and Extra Pickles. Evidently that is exactly 3 small pieces of each. Baconator Burger was small and the square patty doesnt even extend beyond the bun like it used to. Spicy Chicken was a very thin piece with more batter than chicken in places. Both looked over-compressed by the chef with bun tops smushed right down into it. The sides Frosty, Baked Potato, and Fries were all great but the Mains (burgers) looked atrocious and tasted just a small step better. Also they do this weird thing where they process the tax twice on the invoice GST then GST Federal. HST has been a thing longer than this store has existed (2010), fix your software.

This is one of the Canada s best Wendy s you can ever eat. Burger patties are always fresh and crispy and the staff is wonderful. Date time of visit June 17th 11:30pm Food

I like Wendys but its become too expensive... Its not for the poor... Im limited on what I can eat due to health, but the salads are so expensive it isnt worth it... if I go, its for breakfast because its cheaper ... hopefully, they will make more affordable options in the future

Love the apple pecan salad dont have to have the blue cheese which is a bonus

I would consider their deluxe junior cheeseburger, the best burger for $2.65 tax in anywhere. I wish we had a Burger King in Aylmer. Pretty well every time I go to Saint Thomas I stop in and grab two deluxe Junior cheeseburgers no mayo, no ketchup no pickles add mustard. Parking: McKenzie is a really nice manager.

Yum.

Most friendly Wendys Ive been to.

this is very good burger joint my personal opinion

Cant go wrong with that JBC with extra bacon when hungry and need something real quick and YUMMY.

The people that work here are amazing!

Several times my order via skip the dishes arrives with pop spilled all over the entire order because of the way they pack the order. I just got an order where about 1/4 of a large pop was soaking through the bottom of the bag and all over the burgers. They also missed an item in the order. Charging the prices they do now (burger combo was $17 alone before tax), and then not doing the absolute basic customer service.

SMALL chilie at start of Covid. Was 12 oz then less no too. I complained to manager at this store about it. She barked back at pay window, it s 12 0z. I say to her it s only 8.5 at best 9 oz. Costs more too. She says SO! I don t go to Wendy s anymore. RUDE/ARROGANT/DISRUPTIVE/ sad Good luck J

Very nice location had my food ready really quick. The hamburger and the fries were hot and made fresh

The best Wendys I ever had! Huge packed box of crispy fries! Burger was just.perfect ! I took number 3 I didnt have to ask for a bit more sauce Im going there tomorrow again!

The people working in the restaurant were all very nice and very quick and efficient. Although some of the customers were rather rude. I wish people would start being a little more caring and compassionate with each other. Life is tough enough already but then in a blink of the eye you can go from being on top of the world to being homeless, just saying...

Ordered for the fam and they missed one of the items. Was really looking forward to my nuggets! The rest of the items were good. They made it right by sending a coupon for a combo.

Love the food always stop there any time Im in town

Decent fast food

New Cobb salads are very good!

Always mess up my order or forget utensils and condiments. Long waits and very slow service.

Parking: About 100 spots directly outfront

Its fine. Perfectly good to eat. Employees are great.

5 Star experience

A clean, well run restaurant.

Keep getting my order wrong

We love our spicy chicken combos !!

Ive been to this wendys many times in the last few years, and no matter what time of day or how busy they are, the food is always cooked and presented exceptionally well, and it always taste amazing.

Could be cleanliness, location or service but something sets this one apart from the rest. In general its always the same pleasant experience!

We love this place. Very friendly employees and our food was ready before we even got our drinks.

Love the burgers they need more people working cash. I waited way to long to order but the order was done quickly

Dave single and a chocolate frosty !! Yummy service was good and quick, restaurant was clean!

I was at the Wendys in St Thomas tonight and purchased a large vanilla frostychino and I am so disappointed 3/4 of the drink was ice cube. I had 4 sips and was done.

Good tasting food, made quickly, and prepared as expected.

Burger and potato were both a soupy mess, and I didnt appreciate the junk mail with my meal

I visited there around 2 days ago It was awesome place to eat Recommended dishes

I went through the drive through around 8pm yesterday with two others and the person taking our order was friendly and efficient. The person at the window was also very friendly, smiling, and fast. We had three number 1 combos with chili, nachos, and baked potato. Everything we ate was fresh, hot and delicious. We ate this in the parking lot and when I went to throw the empty containers and bags into the garbage container it was empty and clean as well. I would like to congratulate the management team and employees at this location for a job well done !!

This is one of the top Wendys locations I have ever been to. The staff a super friendly, very fast and helpful. The orders are always prompt, accurate and just the way we ordered. I love the addition of new Coca-Cola flavour machine to the drive through. My family all get their favorite flavors.

I had a great experience in the drive thru tonight. Noah was friendly, quick and provided great service!

This location is always so friendly and quick, I really appreciate it! Wendy s food is pretty good, the price point is a little high especially with some better and healthier options for less money that have now moved into town, but when you re craving Wendy s it s nice to have a good one locally with friendly staff who gets your order right.

Good food. Fast service. Friendly staff.

Ordered three times in the last three months, and each and every time I got either the wrong order entirely or completely different toppings than what I ordered. Mostly each time it was that I asked for none of something and extra of other things on a sandwich and received, instead, whatever NORMALLY comes on it. =D And, best part, called twice about two different instances and was told I could give them my name, number and address to receive coupons in the mail as compensation. Three weeks later when that mail finally did come regular old Wendy s coupons that only really save you a dollar or two on a combo, the kind that people sign up for. As an ex-employee, I was once reprimanded for the smallest mistakes. How is it that I m now receiving the same work that I would once have been publicly ridiculed, embarrassed, and shamed for? Clearly the managers here have fallen extremely short. Best of luck to you, Wendy s St.Thomas, and do better. For goodness sake.

This is one of the best Wendys I have ever been to. The staff was friendly and welcoming, and the location was well-kept, clean, and tidy. The food was delicious and prepared to perfection. I highly recommend this Wendys location to anyone looking for a great fast-food experience. Keep up the great work!

Consistently good. Just did drive-thru

Best Wendys around. Quick accurate service time and time again. Friendly staff and many of them to make sure the wait isn t long.

I think the best fast-food restaurant in town. Its clean and the food is great Wheelchair accessibility: Good design for the wheelchair parking and entry Food : 5/5 |

Good menu, super friendly staff.

Great location

Usually busy but the staff works very efficiently so there s little wait time. Order is always accurate without issues.

No more plastic straws but now the entire cup is plastic

Can never seem to get my order right.

This a great place for fast food. It seems to a healthy menu . The only thing I didnt like was there coffee. Wendys needs to work on that.

Every time I go to Wendys I my order is all massed up or I dont receive what I ordered today I got my chicken But never got my fries and bacon chesse burger I paid for it

Went for an evening treat a Frosty

Yummy

Kid-friendliness: 2 high chairs available in the restaurant Food

Wendys is always good the hamburgers taste nice and fresh I highly recommend that you try the chicken fingers they are better than any other fast food place that I have ate at especially McDonalds chicken fingers Wendys fingers theres no comparison its actually real chicken. Kid-friendliness: Its kid friendly short on high chairs short on high chairs would highly recommend Wendys invest instead of just having two high chairs especially on weekends when families especially grandparents take their little ones out they should have more high chairs come on Wendy you make enough money buy some high chairs for the little ones other than that no complaints.

Food is good and the service is to

I LOVE WENDYS!!!!!!! WOOHOOOOOOO Kid-friendliness: Very cool and poggers Food : 5/5 |

Good fast food. Never had any problems here

Its okay. Nothing very exciting. Wheelchair accessibility: It is wheelchair accessible, just not very easy to get into.

I went to go use a kiosk to order my food and stupid me.prdered my order twice cause the first time seemed like a glitch... They said my order wasnt processed as of I didnt order.anytjinf even though. I spent 65$ on food I never receive l. I will never go back there again! Ive told everyone as well. Management there was no help what so ever, no coupons nothing? So disappointed

Great Restaurant

Is Wendy the Mayor of St.Thomas?

Always good and great service ! Good value for your money! Food

Good food and the staff are very friendly and helpful

So my scan didnt work and ended up paying for something that was to be a free coupon. Also have tried to claim the points from the meal as they have not shown up and the Wendys dial after submitting just continues to spin and spin and spin. Doubt Ill get any point for this meal. The staff should have been able to see that it did not initially scan and should have retried but never mentioned it to me at all.

Forgot i was dine in gave my food in take out bag XD

Nice staff good food

Staff were friendly Dietary restrictions: My wife, who is a celiac, was able to get a nice baked potato and some chili which are both gluten free. The staff took extra precautions to make her meal.

Food was great, service was great, wait time was short. Overall, a good experience. **Drive-thru took my order in the overnight hours on a bicycle, great customer service**

Best take out restaurant in town. And the best Wendys in Canada. Always fresh and great quality. Ive never been unsatisfied with out St.Thomas Wendys.

This Wendys is a bit hit and miss. Ive had the BEST Spicy Chicken Sandwich here and the WORST Spicy Chicken Sandwich here (dry chicken, mushy tomato, REALLY wilted lettuce). A few days ago, we ate in (well after the lunch rush, almost 2pm) and although there were only four tables occupied we had to walk around the whole resto just to find a clean table to sit at while the woman who was out cleaning tables had a very long conversation with one of the patrons, then another, then another. She eventually almost reluctantly based on her facial expressions, cleaned a few tables, but did not wipe down any seats. There are always a few sketchy characters who are allowed to sit forever and scare other customers too. (Typical St. Thomas). Wonder why fast food chains are losing business? THIS IS WHY! CONSISTENCY MATTERS! CLEANLINESS MATTERS! SAFETY MATTERS! Come on, Joe, you can do better than this.

This location doubles up on the federal portion of HST (by charging GST in addition to HST). Nothing like being overcharged 5% for everything you buy!

If I could give 0 stars I would! The people who work there threatened me then attempted to report me to my job and tried to get me fired. I can promise that I have already started a civil suit through my lawyer and I have a witness to them threatening me! Becareful going here for anything!

Ordered food using the mobile app.. I used an offer to get french fries for a $1 to go with my Jr. bacon cheeseburgers & Jr. frosty..it just took longer to change the method of payment so once I placed the order I just pulled into the drive thru & have them the code for my order..fast & efficient, no money was exchanged..

Great service assume staff and food was good

Its a Wendys... its very consistent and quite quick. Better than most fast food and this is a good location. Here is a problem: a few times I have visited lately, there are homeless hanging out on the small front patio, not eating Wendys food, just smoking and using the free wifi. Today, they were fixing something with a concealed knife. I could see half the dining room was watching them. Suggestion: get rid of the free wifi.

Its fast food, they all suck not just wendys

The chili was way more spicy than normal and not enjoyable

One of the nicer Wendys Ive been in, both staff and cleanliness wise!

Great staff, fast when it counts. Lunch/dinner , times!!

Dine in was closed at around 8:30, due to staff shortage, but the burger was definitely worth a lot more then the big M s

Great place excellent service.

Twice I ve been overcharged when I ve had a coupon. The second time I tried to tell them to give me the coupon price and they ve refused. Don t send out coupons to every house in the city if you aren t willing to honour the prices. Will not be eating here again

Always fresh never Frozen

Drive thru this morning was awesome. There was a simple error in our order and they went above and beyond to fix it. The ladies at the window were very sweet and helpful.

Clean and great healthy options! Staff are friendly. Vegetarian options: Customers can request no meat on salads. Dietary restrictions: Customers can request no bun, for example. They always accommodate this request. Im sensitive to gluten. Parking: Lots of spots in front and on sides of the restaurant. Kid-friendliness: Kids menu is awesome. Family friendly and very clean. Wheelchair accessibility: Easy to enter with accessible doors.

Fresh food, friendly staff, clean tables floors seats and windows. Nice restaurant for a satisfying quick bite to eat. Don t forget to order a chocolate Frosty - delish!

I just enjoy those salads, and always look forward to .99 frosty.

Probably one of the best Wendys Ive been to for service and food, they are also very good at keeping up with cleaning the tables.