Pizza Hut in St Thomas

1025 Talbot St, St Thomas, ON N5P 3R6, Canada

★★★★☆
(382 reviews)
Categories: Pizza restaurant Delivery service

About

The Triple Treat is back at Pizza Hut St Thomas, where we offer carryout and delivery in St Thomas and surrounding suburbs so you feel safe. Our pizza crusts include Original Pan pizza, our New Handcrafted Crust, Thin n Crispy pizza, and Cheesy Stuffed Crust pizza. Order online and try our $10.99 Pizza of the Day, or one of our bigger sharing offers and combos with your favourite brands such as WingStreet Chicken Wings, HERSHEY’s, Cinnabon, and Pepsi. Don't forget to sign up to our Hut Rewards loyalty program, where every order get's you one step closer to a free medium 2-topping pizza. Sign-up today and receive a free regular breadsticks to be redeemed on your next purchase.

Website
pizzahut.ca
Address
1025 Talbot St, St Thomas, ON N5P 3R6, Canada
Plus Code
QRHG+JF St Thomas, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–10 PM
Tuesday
11 AM–10 PM
Wednesday
11 AM–10 PM
Thursday
11 AM–10 PM
Friday
11 AM–11 PM
Saturday
11 AM–11 PM
Sunday
11 AM–10 PM

Services

Service options
No-contact delivery Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol All you can eat Beer Coffee Late-night food Vegetarian options Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups LGBTQ+ friendly Transgender safe space
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot

Reviews

3.7
★★★★☆
382 reviews

Most Mentioned

buffet (32) price (21) management (9) phone (8) pan pizza (4) clean (4) afternoon (3) dining (3) butter chicken (2) screw (2)
5 stars
157
4 stars
92
3 stars
55
2 stars
20
1 stars
58
November 30, 2024

We called 8 times last night(November 29,2024,6pm) they answered the phone but hung up 8 times too. Never order pizza from here again.

★★★★★
September 17, 2024

I loved my pizza that I got, my all time favourite is the single pizza for one person. I also order from here quite regularly so I’ve began to get to know the worker’s quite well and a nice young lady named rory always greets me with a smile and handles my food with care. we need more of her kindness in the world!

★★
July 27, 2024

I ordered a 2 topping personal pizza for pickup and they managed to screw 1/2 toppings up. Seemed like the most simple order. I picked up and didn’t find out till I got home and they said they had no driver available. Bold when delivery was still an option… got a credit and didn’t have dinner as a result. Shocking to me they can’t read toppings properly and wouldn’t send out a replacement

★★★★★
July 22, 2024

Odered the 3 medium pizza deal and it was just what I wanted out of a pizza. The staff was very professional and treated my family right. I guess it really depends on who makes the pizza on how good it will be. If toppings are cheap then it's not worth buying. This was truly better than last time!! Toppings toppings is where it's at!!

★★
June 11, 2024

I never had so many issues with my order as I have had since they moved to the new building. My order is never made properly. I have called several times but they don't do much to fix it. Last time they didn't put sauce on my boneless bites, she offered to send new ones out and for me to return the ones I received with my order. I won't be ordering from there anymore.

December 5, 2023

I have visited this location a few times and starting in the summer, I started to receive pizzas with dipping sauce jammed into the pizza itself. This is the only location that's done this, that I have experienced. I've complained twice, pizza was remade and then it continues to happen. The last time this happened was Nov 18th 2023. I was unable to return to the location to get a new one made, so I had to throw out pizza pieces. Also, want to make it clear, the heat from the pizza melts the date on the bottom of sauce cup into the food you're going to eat (your pizza). This practice needs to be fixed. Sauces belong on the outside of the box. This is 1 specific employee doing this, who has been told to stop and still does this.

★★★★★
October 2, 2023

Wow my first experience at Pizza Hut at Thomas. Amazing the manager today was so welcoming and friendly. The pasta was delicious. Thank you for your hospitality will surely be back and recommend friends

★★
May 13, 2023

I Brought a chicken lover pizza. Unfortunately i had only 3 or 4 small pieces of chicken to love. Also it looks like they are using expensive organic vegetables in the store because it's hard to find any toppings. OR the inflation affected the management so badly.. 😔😔😔😔 Whatever it is, it was not a chicken lover's pizza for me. I wanted to named it a toppings hater's pizza.. The cheese pizza with that one was good though, that's why the 2 stars.

★★★★
August 23, 2024

Got some pizza there. Staff were nice and food was yummy

★★
June 23, 2024

Never had a problem but this was interesting anyways time to muck

May 23, 2024

Worst place to buy pizza. Rude and unprofessional service.

★★★★★
Local Guide
April 23, 2024

Amazing Service . Rory was very Great with everything. Greeting to handing over pizza . Friendly staff time of visit Saturday around 10pm.

April 23, 2024

The female manager is awful at this location. Extremely ignorant, I have no clue how this lady is a manager. Is not kind to customers. I had a messed up pizza and the person working that night was supposed to put a credit on my account, they must not have and the manager was extremely rude when I tried getting my pizza that they promised. She was saying I can t call the workers when they re at home . I never asked her to call anyone I just simply went in for the pizza credit that I was told I had. The manager got super heated at me. Did not offer to help in any way, she clearly did not want to do anything about it. And my husband had went it before asking for the credit and she was the same way to him. It s not our fault the workers didn t do there job. Super awful experience.

March 23, 2024

Having ordered the friday special deal Chicken Caesar pizza multiple times. This time it had bacon crumbles. Having called and explained the situation the explanation I get is that previously it was made incorrectly, since I frequently order the same pizza at-least twice a month on Fridays. And this is the first time I got bacon on my pizza. I did not call them for refund or replacement order but just to clarify on the issue but it seems they got offended. I ll never order again. It was my favourite go to place but not know

Local Guide
January 23, 2024

Seriously let down. I am a fairly frequent customer here (MyBox Lunches and the occasional $50-60 dinner) but tonight I was really let down. The quality of the pizza was unusually awful and the customer service was worse. I have never called in with an issue before, so I was surprised when I was met with so much hostility. I called and the phone rang for several minutes with no answer, then a young man picked up, said hello and immediately hung up. I called back immediately and the phone rung again now for a minute before he picked up again. When I kindly and calmly explained that there was a quality and temperature issue with the pizza, his immediate response was to get defensive. Condescendingly, that what we experienced wasnt possible, so apparently I was lying. I explained to him that I spend quite a bit with this Pizza Hut, that I am a big supporter and have never had any issues before. He didnt care, he asked if I had eaten any of it yet. I said I have had a few bites, but I have covid and am separated from my son and wife and that I am not sure how much they have eaten at this point. He rudely said I should have called right away, I let him know I did. I asked to speak to a supervisor, he said Why? Shell just tell you the same thing in a very snarky tone. I remained civil and politely asked again. He complied. I then listened for 2 minutes as he loudly discussed the situation with Brooke who was next to pick up the phone. At one point he told her that we had eaten the whole pizza (not true), she replied Well then we cant replace it!, he responded to her in a exasperated and high pitched voice I know! Thats what I told him! Brooke was immediately defensive, I told her my concerns she let me know it couldnt be replaced. I let her know that I wasnt looking to get it replaced because I do not want to wait another 40 minutes to have my son fed anyways. She dismissed my concerns that the pizza was delivered within the the time so there is no way it was cold upon arrival. I told her I was just sharing my concerns that the pizza was made quite poorly as well. The pizza was crust-less, the bottom of the pizza was soggy and the top of the pizza was cold. I rationalized with her that surely a pizza could get cold even if delivered within a specific timeframe. For instance, it could have been left uncovered outside of the oven while waiting for an available delivery driver, perhaps my pizza was the last of many to be delivered, perhaps the driver had their windows open, perhaps the driver did not close the thermal bag. She responded, snarkily, to a good customer who has never called in an issue before, that the delivery driver would never make any of those mistakes, its not possible. So, for a second time in 5 minutes I was called a liar by two employees with rude and demeaning tones. If they had simply politely said We apologize, not sure how that could have happened ... but unfortunately our policy is that once a pizza has started to be eaten we cannot replace it, nor do we have the ability to issue credits for a future purchase in a polite and friendly tone, I would have been a bit miffed at the policies, but I would remain a customer. How I was treated today is some of the worst customer service I have experienced in a long time. Sadly (because the quality is usually great!), we will be taking our business elsewhere. Brooke and her staff member lost a customer today.

Local Guide
January 23, 2024

Bad since moved. Staff. Food. Atmosphere, terrible.

★★★★★
December 23, 2023

Best pizza in town fastest service in town doesnt matter what time you call 15 minutes

December 23, 2023

Everytime weve attempted to order from here its a nightmare and today was no exception, in fact it may be the deal breaker. Tonight we called prior to ordering to confirm that they had the chicken alfredo pasta available again for ordering and was told yes, it was available not a problem. So once it was decided, my daughter called to place the order as she was in town, not only was the person who took her order a little on the side of incompetent, she proceeded to tell her that the pasta is not available and that shes the only one there and she didnt say that at all. The customer service at this location is always sub par, the staff is ignorant and they usually screw up something in the order. Id rather go to London, they get it right and their staff knows how to treat a customer.

December 23, 2023

Ya wasnt that good of experience. The kid who served me was rude. I asked how much something was he told me I said ok no thank u and he continued to be rude wont be back telling me he doesnt control the prices . I didnt even say anything to.him.and they were out of alot of stuff

Local Guide
December 23, 2023

Tried to order a combo that included the boneless bites. They ran out so had to take regular wings....and charged me an extra $2 because they ran out.

Local Guide
December 23, 2023

Absolutely horrible service and product.

★★★★★
December 23, 2023

Food was delivered hot and quickly.

December 23, 2023

Ordered the new pizza hut melts, thou it is advertised with a crispy crust, it was crispy to the point of hardly able to chew thru it and was very greasy, would not recommend

★★★★★
Local Guide
December 23, 2023

This is a carryout location only. Same great pizza, excellent service. Parking: Lots of parking, most places here are takeout. Wheelchair accessibility: Wheelchair accessible.

December 23, 2023

The food is good however, the customer service was really bad. She spoke rudely and treated us like we didn t know english. She was being racist.

★★★★★
Local Guide
December 23, 2023

My bf and I ordered the new melts and it was delicious!!! Sucks it s a limited time thing, so so good!! Highly recommend! I love a good crunch/crispy melt so it was on point for me!!

★★★★★
Local Guide
December 23, 2023

Went there on Monday night, with our family. We ordered three large pizzas and wow, were we surprised. It was the very best pizza that we have ever eaten there. Great service team, they even turned on the heat for us. Something has changed for the better. We will need to go there more often to enjoy some great pizza.

★★
December 23, 2023

Order was given to someone else. We needed to wait another 45 min for our order. Workers were totally frazzled and clueless to what was going on. Tiny store with people all crowed waiting for service . Not one person seemed to be in charge. Horrible service . We wont be back .

★★★★★
Local Guide
December 23, 2023

Staff are working their butts off handling the Halloween rush but all of them had positive attitudes and stayed calm through the chaos. Very impressed! Note: location has moved into the new plaza at the corner of Talbot & First Ave.

★★
December 23, 2023

we have multiple pizza places and this place closes the earliest every day.. try and compete with other places and maybe get more business.

December 23, 2023

barley any cheese on the pizza since the new location opened, barely any toppings, thin crust and the customer service is terrible

December 23, 2023

I will never go back there unless they bring back the buffet.

★★★★★
December 23, 2022

I always get my pizza loaded with lots of toppings, and they cooked it perfectly! Great service too!

★★★★★
December 23, 2022

Always the way I want it....thank you

Local Guide
December 23, 2022

Every time long wait unprofessional and unreasonable staff very ruad behavior doesnt like

★★★★★
December 23, 2022

We got the triple treat box tonight. It was delicious we would highly recommend. Kayden was very helpful and very professional Most of all I would say his customer service skills were outstanding and Pizza Hut is very lucky to have him as a team member.

★★★★★
Local Guide
December 23, 2022

Excellent pizza, superb service in a quiet seating area.

★★★
Local Guide
December 23, 2022

No sit down available.

★★★★★
December 23, 2022

5* because of how the manager (Rob) handled a poor experience We order here regularly whenever we come into town for a fast easy meal to bring home, its easy to order online for a specific time and pick it up conveniently to bring home. Few months ago we had a issue with the staff organization and led to a long wait time for food, when I had reached out to management with my concern I feel he had handled his response very well! Unlike some businesses he had got back to me asap, and apologized for how things were that day. I have heard stories of some places just pushing the blame or not responding. My advice is if you have one bad experience here or a concern dont review them bad based on that experience and try reaching out to the manager first. Other then this one experience pizza is always good, they do stride on freshness and portions / orders have always been correct, and they do not cheap out on toppings. Thanks again Rob for getting back to me so fast & to all the staff who work hard when short staffed and busy !

Local Guide
December 23, 2022

Not offering buffet or table service:(

Local Guide
December 23, 2022

They barely answer the phone. Also most of the staff are rude though the phone. Plus, they did not work full hours posted online.

Local Guide
December 23, 2022

Made an order on August 1st, got a call that they did not have half of my order available to provide me, than canceled the order, saw the refund show up in my account, only for them to cancel the refund the next day. Now Im out $30 and would have never noticed if I didnt search my transaction history and notice the refund missing.

★★★
December 23, 2022

No food on the menu if youre inside to eat. When you dont want pizza. Let us know your just serving pizza so we can discuss further about it

December 23, 2022

I waited for like 10 min nobody came out to help I yelled and everything it took an alarm for a gentleman to walk out and than the lady didnt apologize or anything and the pizza didnt have light sauce like I requested

Local Guide
December 23, 2022

I made an order online Needed to change it from pickup to delivery so I called the store they put me on hold for over 13 minutes I had to call from another phone to let them know this Only to get hung up on The one star I gave them here was only because I had to give them something

★★★★★
Local Guide
December 23, 2022

Staff were making the best of the head office not being on the ball. The Google map location was not updated nor was the address on the Pizza Hut app. As a result, no one could order online so they were swamped with phone calls and people in the store. On top of that they had new people on too. I almost got my $45 order for free because of an online/phone order system glitch but Im an honest person so I paid.

★★★★★
December 23, 2022

I came in 10 minutes before close, and took a shot in the dark to see if it was okay to order a pizza for take-out. Caden, an employee, was super welcoming and friendly, encouraging me to order. Caden s customer service is 10/10 and deserves a raise with the way they conduct their customer service. Thank you Caden for making us feel appreciated as customers!

Local Guide
December 23, 2022

First off for pickup they DONT tell you they changed locations. They also got my name wrong... Adam... Not Mark .....also got my phone number wrong so i had to repeat my long awaited order. Last time im Picking up from St thomas NewPizzaHut 45 minutes later and i find the place from some mind boggling wonky directions I ignored obviously

Local Guide
December 23, 2022

What happened to the hut. Was craving the oily goodness that is pizza hut and got a pizza that was whiter on the bottom than I am. Over 50 bucks for 3 of the worst pizzas Ive had this year. Dominoes even crushes this. Edit - clearly they dont care about satisfaction of their customers. Used the website to discuss that I wasnt happy and was told I would hear back. No conversations back to me.

★★★
December 23, 2022

The transition to the new location was not seamless. Had no clue you cannot order online for now. Just a generic error when placing order. On top of that no dipping sauce came with the mozza sticks that I requested

★★★★★
December 23, 2021

Good service

★★★★
Local Guide
December 23, 2021

Amazing food. I would recommend pizza hut to anyone and everyone. They are a little bit on the pricey side but it is usually worth it in the end.

December 23, 2021

Theyre out of dough?.. Again... Seems to be a consistent problem.

★★★★★
Local Guide
December 23, 2021

We used to go here every Sunday for the buffet. They have great pizza!

★★★★★
December 23, 2021

My favourite pizza! The staff is great. Always friendly and helpful. I usually get pizza but I have had their buffet before covid and everything Ive tried tasted great and been hot. The only downside is its a little bit more pricey than most pizza

★★★★
December 23, 2021

Pizza ok a little over sauced

★★★
December 23, 2021

Was unhappy with my personal pan pizza because they had little to no veggies on my Supreme and the crust was half the pizza. Had them remake them to be acceptable.

★★
December 23, 2021

Love the pizza here, but The manager should be trained on customer service. Caitlin put me on hold and didnt take me off. So I hung up and called back. She answered and said Thank you for holding....but I didnt hold Caitlin. I hung up and called back because you left me on hold.

★★★★★
December 23, 2021

The dish was great and they had it ready for pickup

★★★★★
Local Guide
December 23, 2021

Great owner and friendly service. I worked there when I was a teenager and 14 years later he still addresses me by name and asks how Im doing. I always appreciate that in a business whether I worked there or not. Good service overall.

★★★★★
December 23, 2021

Good

★★★★
Local Guide
December 23, 2021

Good pizza, usually get deals or combos to justify the price.

★★★★
Local Guide
December 23, 2021

Pizza was good Lots of toppings and ready quickly

December 23, 2021

So its 5:30 in the afternoon and the restaurant is closed? How is that a thing?

★★★★
December 23, 2021

Always great tasting food excellent price for personal pizza!

★★★★★
Local Guide
December 23, 2021

Rat meat pizza with chicken crust.

★★★★★
December 23, 2021

Great as always

★★★★★
Local Guide
December 23, 2021

They have the greatest pizza in town which makes it the best pizza in town.

★★★★★
Local Guide
December 23, 2020

Delicious Pizza

★★★
Local Guide
December 23, 2020

Pizza is so delicious.

★★★★★
Local Guide
December 23, 2020

Its a tradition

★★★★★
Local Guide
December 23, 2020

Buffet is good on Mondays

Local Guide
December 23, 2020

Attempted to place an order online 3 different times. None of which went through, called in to confirm. Was told the issue must be on my end. Didnt bother placing an order, tried the Dominoes page and it worked 1st try.

★★★★
Local Guide
December 23, 2020

Did the lunch buffet. They did a great job of having everything fresh and replenished right away. Best pizza buffet I know.

★★★★
Local Guide
December 23, 2020

Love pizza hut buffet!

December 23, 2020

Every time I call in for pizza I tell them dont burn the top again when I come to pick up when I open the box the pizza was black

★★★★★
December 23, 2020

Great food and service

December 23, 2020

Not impressed with this location, order online prepaid, pizza was cold and dipping sau was missing. When calling to complain was hung up on twice.

★★★★★
December 23, 2020

Server was amazing (Elyssa), food was perfect

★★
December 23, 2020

Service was terrible took over an hour to get our orders. When it came it was cold. One of pizzas was completely wrong waitress was embaraased but it was never fixed or even offered to be fixed

★★★
December 23, 2020

They would not accept cash

December 23, 2020

Honestly the worst pizza Ive ever had. First and last time I will ever order form pizza hut.

★★★★★
December 23, 2020

I eat here often... awesome food!

★★★★★
Local Guide
December 23, 2020

Great pizza

December 23, 2020

Online ordering from this location only never seems to work.....checkout stays at $0

★★★★★
Local Guide
December 23, 2020

Best pizza I have had from there

★★★★★
December 23, 2020

Best personal supreme pizza I have had.

December 23, 2020

buyer beware...if you order and pay for a canadian pizza and ask for half of it to be cheese you will only get canadian toppings on 3 slices of the whole pizza! $17 for cheese and 5 mushrooms sweeeet!...st thomas has many other great pizza places to choose from i would try one of those before ever going back here.

★★★★★
Local Guide
December 23, 2020

Great

★★★★★
Local Guide
December 23, 2020

Best personal pizzas ever

★★★★
Local Guide
December 23, 2020

I love Pizza Hut, best pizza place in town. Their Creamy Butter Chicken is the best and besides the veggie the only one we order. I would have given them 5 stars expect for one reason. When ordering through Skip the Dishes you dont earn rewards points. Otherwise I would have a free pizza by now. Other than that theyve never let us down. Thanks guys I should also point out they need to fix their website ASAP. Otherwise its a hit and miss as to whether it works or not. Hence having to spend more using Skip and not get the reward points

December 23, 2020

We ordered extra toppings and half of mushrooms on a medium triple crown. What we got was nothing extra and full mushrooms. Not happy

December 23, 2020

Last 2 times we have ordered here the pizza was not cooked. 1st time no biggie didnt say anything. 2nd time called them and told them about the issue, i was super nice about it and was told another pizza will be delivered in 15 minutes. Well ot never showed up, no call, no nothing...very disappointing.

★★★★
Local Guide
December 23, 2020

They delay though, it is still awesome. Good service

Local Guide
December 23, 2020

Terrible customer service from Management. Ive ordered from this location several times for a client in the area. Each time I call to place an order, its almost like I am wrecking their day! With so many restaurant struggling right now, you would think they would welcome the business! Nope, not at this location.

★★★★★
Local Guide
December 23, 2020

I had a great time the food was good and the service was excellent.

★★★
Local Guide
December 23, 2019

Went for the buffet. It seems a lot of locations are axing the buffet. The food was pretty good but the buffet seemed to get neglected. Had to wait 10mins for plates. The ciniparts were gone as soon as they hit the table and they didnt make more for a half hour. The dessert pizzas only got made after 6:30 as we were leaving and they only made one kind. (Buffet ends at 7) plus there was only one server on for the whole dining room so she was understandably swamped. She did a good job though for how busy she was so I gave her a generous tip. I wish they would bring back the storage dessert bar with ice cream and have a larger variety of pastas. They only had one kind. They should also add wing street wings to the buffet. If they improved it they could raise the price a few dollars and no one would complain.

★★★★
Local Guide
December 23, 2019

The lunch buffet needs more choices. The renovations look great

★★★★★
Local Guide
December 23, 2019

Pricey, but very tasty. Thin crust BBQ chicken and Butter Chicken pan pizzas are the best!

★★★★★
Local Guide
December 23, 2019

I usually dont like Pizza Hut, but the quality at this location is better than any other PH Ive been to in Canada and the US.

Local Guide
December 23, 2019

Service is just horible. They messed up our pizza then blamed us for it. The employee who dealt with us was extreamly rude. Over a $12.00 pizza. We were only asking them to fix it.

★★★★★
Local Guide
December 23, 2019

Friendly staff, good food

★★★★★
December 23, 2019

Yummy

December 23, 2019

The management is garbage and there has been multiple incidents where managers on duty would give customers attitude and neglect to serve them because of where they live in St Thomas. They are always busy and they have troubles answering their phones which becomes annoying when yourre trying to dine. Lets not forget about the fact that they treat their employees like sh*t. Ive gone times and have seen employees being treated unfairly. Overall good food, bad service and management. 10/10 do not recommend

December 23, 2019

Bad!!!!!!

December 23, 2019

Not enough black workers

★★★
Local Guide
December 23, 2019

Just okay.

December 23, 2019

Went for buffet monday. They said they were out of clean dishes and were turned away at the door. WTF. We drove 20 mins. each way and they offered us nothing for our inconvenience. Only, sooorry. Thumbs down ...

★★★
December 23, 2019

One star for each of the two employees that were working on a Sunday afternoon during the busy lunch buffet, and one star for the food. The staff were great and friendly despite the restaurant being severely understaffed. There was one waitress for a full restaurant and at least 30 people waiting to be seated. She was clearly trying her best to keep up with an impossible task. I only ever saw one person working in the kitchen, yet he was friendly and hard working despite his circumstances. It was hard to get any food at the buffet because there were so many people waiting to eat, and restocking was so slow, any food put down was immediately snapped up by the first few people waiting in line. It took at least a half hour before we could order drinks. I get the sense that management is happy to keep customers waiting for as long as possible with as little staff as possible to maximize any profit from the buffet until it ends at 1:30.

★★★★
Local Guide
December 23, 2019

Good pizza. Pickup order was ready at exactly the time estimated went order was placed online!

★★★★★
Local Guide
December 23, 2019

Excellent!!!

★★
Local Guide
December 23, 2019

This is the single worst Pizza Hut I have ever been to. We have only ever gotten take out from here, so I cant speak to the dine in experience. The staff are pleasant enough, however every time we have had pizza the quality was subpar. The crust is always a little underdone, even if you ask for it to be cooked longer. It also always seems like the dough hasnt risen properly. They also tend to not put much sauce, even if you order extra. We have ordered pizza from this location several times, and every time it is a major disappointment (despite the fact that my husband and I actually like Pizza Hut pizza)

★★★★
Local Guide
December 23, 2019

Great food but understaffed for waiters always only one waiter for the whole restaurant

★★★★
December 23, 2019

Super good and they prepare it as you ask for it

★★★★★
Local Guide
December 23, 2019

Good service and good food

★★★★★
Local Guide
December 23, 2019

Very friendly staff, food was really good and wasnt cold.

★★★★
December 23, 2019

Pizzas were hot and waitress was kind

★★★★★
Local Guide
December 23, 2019

It was Pizza Hut. Theyre all about the same - amazing.

★★★★★
Local Guide
December 23, 2019

Obviously Pizza Hut has the best pizza... Its deep dish! Monday is the all you can eat dinner buffet and under $10 cant beat that. I once ate 24 pieces thats value town!

★★★★★
Local Guide
December 23, 2019

I was pleasantly surprised with the pizza , Im not a pizza person but ordered on a half day off sale was very happy with the taste enjoyed it very much .

★★★★★
December 23, 2019

The staff here make the pizza dining a very pleasant experience. Friend and family alike never leave this restaurant without a smile.

Local Guide
December 23, 2019

Waiting for pizzas. Not cool

★★★★★
December 23, 2019

Went to the Pizza Hut in St Thomas yesterday for the lunch buffet. Arrived at 11:42 am. Buffett starts at 11:30. Buffet was ready to go, 4 different types of pizzas were out, salad and also deserts as well. Only 2 other people in the restaurant. Restaurant is fully wheelchair accessible as our daughter utilizes one. Waitress met us at the door, set us up with refreshments and we began eating. Pizza was hot and delicious. Everything about our visit was great. We were asked if everything was ok and refills on drinks offered. $36 for buffet and drinks for 3.

★★★★
December 23, 2019

Delicious as usual

★★★★
December 23, 2019

Good quality pizza!

★★★★★
Local Guide
December 23, 2019

Very nice

★★★★
Local Guide
December 23, 2019

Yummy but expensive.

★★★★★
Local Guide
December 23, 2019

Great Monday night special, all you can eat for $6.99. Our server Kayla, was super as usual. Again we had a great meal. Mon July 15

★★★★★
Local Guide
December 23, 2019

We tried pan pizza and it was really good and the customer service is too damn good( the guy taking order is really good at his job)...they really go the extra mile to do the best ...must give them a try

★★★★
Local Guide
December 23, 2019

Love the lunch buffet, always fresh pizza and salads. Waitresses are quick, drinks always full.

★★★★★
December 23, 2019

Theres only one best pizza, and that is Pizza Hut, very clean and staff is wonderful

★★★★★
December 23, 2019

Service was excellent!! Max was are server. (St.thomas) Food was good, as usual.

Local Guide
December 23, 2019

Worked late doing renovations and ordered online 15 minutes before closing. Got a confirmation email and everything. 1 hr after the scheduled delivery time I gave up waiting and went to bed hungry. They had my phone number they could have called and said that they wouldnt be able to deliver as they were closing soon. But I guess courtesy to your customers is a thing of the past with this franchise. Had I known they werent coming I would have ordered from someone else who delivers later on a Friday night. NOT IMPRESSED. Would it have killed someone to pick up the phone and call and say Im sorry sir its to late we wont be able to fulfill your order tonight. The kids working tonight may be laughing now but Im sure management wont be after reading this review. Especially when they realize I have been a loyal customer for almost 30 yrs but no more. I will find a new pizza place from now on. Pizza Tonight has always been my 2nd favorite but from now on their no 1. Update my pizza just showed up. ITS ONLY 12 HRS LATE. WHAT A JOKE.

★★
Local Guide
December 23, 2019

Very understaffed and unorganized on a regular basis

★★★★★
Local Guide
December 23, 2019

favorite pizza, enjoyed the buffet with my boy!! they grow up way too fast!!! :(

★★
Local Guide
December 23, 2019

Food tastes fine. Order accuracy no where close. 2 deliveries later still not correct. No offer for refund or future savings or discount offered. Have not ordered here for years and again will not happen for years to come.

★★★
Local Guide
December 23, 2019

Its pizza hut. Greasy but delicious

★★★★
Local Guide
December 23, 2019

Great lunch buffet

December 23, 2019

Service here is usually terrible but today it was absolutely awful, we were quick to be seated then it took 40 minutes until the waiter took our order, and we waited another one and a half hour for our food. Then they got our order wrong, the one pizza had literally no sauce and no cheese. Just bread and veggies. How do you miss putting sauce and cheese on a pizza??????

★★
Local Guide
December 23, 2019

Rude server

★★
Local Guide
December 23, 2019

they burnt my pizza on many occasions

★★★★★
December 23, 2019

Great deal for the Monday night buffet. You cant cook for a family at that price...at least not the way my son eats. Busy though so with one waitress running around like a chicken with her head cut off dont expect the plates to be cleared each and every time you are finished with them.

★★★★
Local Guide
December 23, 2019

They are the kings of pizza!! What more can I say, they know how to build a pie!! Consistently good service.

★★★★
Local Guide
December 23, 2019

Always great pizza

★★
Local Guide
December 23, 2019

I remember pizza hut being way better back in the day! I only keep coming back for the stuffed crust. They advertise a pizza tracker but actually make the drivers use their own personal cell phone and data to track pizzas for customers! I have ordered pizza hut while in london and thier drivers have actual trackers PAID FOR BY THE COMPANY but here in St.Thomas they expect thier drivers to cover the cost that the company advertises WTF.

★★★
Local Guide
December 23, 2019

Service there was great but the food was bland and for the buffet there was very few options....

★★★★★
Local Guide
December 23, 2019

Delicious food! Great service! Clean restaurant!

★★★★
December 23, 2019

Pizza was fantastic! Service was great. Bathroom was a 5 out of 10.