Meltwich Food Co. in St Thomas

Absolutely delicious. My fiancé got the Tattooed Grilled Cheese that the owner recommended and WOW was it good. I had to take a bite and then another Definitely coming back here. He also got chicken strips and of course I took a bite of that too. So good. 100% recommend this spot. The owner is super nice to talk to and very helpful.

i never give reviews but the staff is incredibly cool at this place, the food is amazing and creative and the atmosphere is something you won t understand until you ve tried it.

Food and service was excellent. V is in there taking care of families. Stop in and check them out.

I had the pleasure of working at this restaurant for a few weeks and cherish the memories with the staff and management. Though there s now new management, the food remains amazing I enjoyed some fantastic sandwiches. Thank you, Vamsi and team, for a wonderful experience. Sincerely, Your friends at Countryside Communications.

The food and the experience were great, employees are very welcoming.

Amazing service by Zach! The food was great and I loved the atmosphere

Great food and service :3

Kind staff and amazing food! Highly recommend!

Great service and food

Clean service & good food

Great food, even better service V is the man!!

If youre looking for something different try this place! They are mostly fancy grilled cheese sandwiches but they also have burgers and chicken fingers for picky kids. We had the southern fried and tattooed chicken sandwiches with a poutine and our son had the plain grilled cheese with tater tots. All were delicious! Pricing is in line with other fast food right now but portions are large we were stuffed. Staff is also super friendly we will definitely be back!

Great food and friendly, cheerful staff. My son and I enjoyed our upscale grilled cheeses and a spicy Nashville chicken poutine. Four thumbs up from the two of us, well be back!

UPDATED AT BOTTOM Absolutely love the energy that is coming out of meltwich now! I wasnt the biggest fan when I tried this place for this first time a few months ago, but I heard they went under a management change and thought Id give it a try and they have really pulled the place together! The girl who took my order (I believe her name was Sanchia) was absolutely lovely, and had a great energy about her. Service is very important to me and they have clearly put in a lot of work in finding great new hires. Keep it up! UPDATE: Recently discovered that the new management who I had given lots of praise to for running this place so well actually doesnt pay their employees? Which is definitely very illegal! I do not recommend giving any business to this place even a little bit!

The restaurant itself was very clean, the staff extremely welcoming and warm, and the food was perfection! 10/10 would recommend to give this little spot a try.

Nicest customer service we ve ever had! Some of the best sandwiches we ve ever had as well, would definitely recommend!!

Great food, great service. Will definitely go back!

Raj was excellent, the food was incredibly delicious, I highly recommend Raj and his amazing food and service.

Great service, great atmosphere. We had been a few months before(under old ownership) and the service wasn t great, so it s amazing to have someone new in charge. If you had a bad experience with the service, give them another chance. Tons of vegan options, and great staff! Would eat here again (many times) Vegetarian options: Vegan options!

5 stars for the service isnt enough. Nick is awesome and super friendly. Thank you so much

The food was amazing and so were the staff. We had a bit of a wait but the food made it all worth it. Always come here when I m craving a poutine.

Wow excellent food and outstanding service. Greeted immediately and gave suggestions. Every staff member personally thanked us for our business. Excited to try more items from the menu. Very invested new management.

Awesome customer service and food is a 10/10 definitely recommend

Food was good. Had to wait a bit for food.

first off right when i walked in i was greeted with respect n i felt welcomed, raj and mellissa helped me today the food was amazing the service was amazing and the dining room plus tables was clean, no issues will definitely be comin here for when i go out to eat.

The staff didnt seem to eager or have any pep in there step. Actually quite lazy to be frank and not to friendly . The store is new so I thought why not go support maybe its just opening or growing pains . The wait time was incredibly long and by the time my meals were ready some of my other stuff sat and got soggy. The flavor was there so I thought Id try again..I called and they said they had issues opening and werent ready to open as they were doing prep . This was at 12:40 in the afternoon. They didnt ask what I had wanted or even given me a time to call back. So I then asked okay so what time will you be ready. He said 20 minutes. Why he couldnt just take my order im not sure as I was a little over 20 mins away and it was one sandwich (which I brought up) and I definitely could have killed some time. Also the other reviews on this restaurant seem oddly consistent and a little fake. Im not so sure about this place anymore. RE EDIT AS OF JULY 16 , 2024 I went back to try as I heard it was under new management. I will absolutely be back again. Fast service, friendly, my food was piping hot. exactly what I expected

Loved this place! Traveling from Erie,PA to circumnavigation lake Erie, we made this one of our stops , since they have a vegan menu. The impossible burger was out of this world and vegan poutine .wow. I split the meal with my wife, that was my only regret of the meal. We should have doubled our order. If your near, stop by, you won t be disappointed.

Hours are 11:00am to 11:00pm daily showed up at 6:30 on a Saturday to the doors locked and the workers turning the open sign off and leaving wont waste my time to come back and try it if the workers leave and close the store when they feel like it I feel bad for the door dash driver waiting to pick up that had to explain to his customers that they closed and went home because they didnt feel like staying and working

Ordered take out tonight over the app and I show up to get My food and the guy working had no idea that I had ordered. Didnt seem to care at all.

We finally went to Meltwich for the first time. They were super friendly and the Nashville chicken is to die for. Will definitely be going back!

Food was just ok. The best item was the basic grilled cheese. The worker was very charismatic and the atmosphere was rather small. Plus the menu for dine in is way to high up.

Amazing staff, so very friendly and helpful. Food was delicious! Definitely recommend!

Excellent service and the chicken, bacon, ranch poutine was delicious! Highly recommend!

Music blaring, with terrible music, swearing every other word. Food was good, but the atmosphere makes me not want to return. Please be respectful with your music choice. Food

My daughter and I just tried it for the first time today. The cashier was friendly. It was a bit of a wait but I thought it would be worth it. It was not! Very disappointing to say the least! 34$ for 2 sandwiches and 1 pop. I was expecting a handful of a sandwich with lots of melted cheese! Wrong! I will never go back!

Was out first place trying this week and absolutely loved the food and the service. Nick was a very kind person who greeted us apoun entering the location and offered help in the food options since we had never eaten here before. My son and I really enjoyed the fresh hot food and the prices were not bad either. Highly recommend this place if you havent eaten here yet or tried. We will Definitely return!

Ordered off of skip, driver showed up for the order, cancelled, reordered because it let me, driver showed up, cancelled, drove up just to find out they re closed. Beyond frustrated, waited an hour total when they could ve just turned their skip off. I used to work for a company that used skip and this is beyond unacceptable

The food was very good overall. They messed up on one of our orders and there is no way to see which order is which if the same type of item is ordered. The service left a lot to be desired. We waited a half hour to receive our order after ordering. One employee who said he was running the place was in a dirty T-shirt and pants. He said that the reason for the delay was that he was the only one there, (there were two employees present) and that they were having issues with inventory. He was on the phone pretty much the whole time and went out the back door twice, leaving the other employee alone to take orders and prepare food at lunchtime. Perhaps a change in management would do this place good. To note, Im a general manager of a restaurant myself. I will definitely try Meltwich again but will definitely not return to this location.

Delicious! Food was hot and tasty. Staff are always exceptional! Very friendly. Highly recommend.

Amazing experience! Happy to have in st Thomas !!!!

Had the best vegan food at this location. The Nashville poutine and burger. Nick should be employee of the year. Very social and friendly. Vegetarian options: Vegan options were great!

I recently visited them with absolutely no clue about what to order. Fortunately, one of their friendly staff members came to my rescue. I asked for a recommendation, and he suggested the Philly Cheese Steak. Let me tell you, it was an absolute delight! The flavors were a perfect fusion, and I couldnt deny its deliciousness. Apart from the fantastic food, the staffs service was exceptional. They were attentive, helpful, and had a genuine enthusiasm for making my dining experience memorable. I highly recommend this place for both the incredible dishes and the outstanding service. Ill be returning for more culinary adventures!

We are in at the St Thomas location. The customer service was above and beyond, the restaurant was clean, and the food was delicious. Vegetarian options: Vegan menu

My favorite place to eat! Super clean, super fresh, the staff are very friendly. I will be back!!

Was excited to try, spent 70$ including tip, restaurant was not busy, and they forgot to pack one of my sandwiches. Kind of disappointing especially considering how expensive it is to eat out.

Our first visit was a great experience. The Poutine was delicious, and the Philly Cheese Steak was a winner. We are looking forward to future visits and trying other menu items.

they provide best food n service

The food served was really delicious.

Food was delicious and customer service was super good. I will surely visit again!!

fabulous food am obsessed with the smoke stake

The food is so delicious super cleaned and extremely fresh, loved the place

First time ever, went to the St. Thomas location. Tried their Philly Cheese steak sandwich and LOVED it. Commended OWEN, who I found out make my sandwich! Great sandwich! Will definitely order one again.

Delicious food. I ordered spicy Nashville burger. Yummy. Excellent customer service. Definitely going back to try some other burgers.

The food was super delicious and fresh . I am impressed with the hospitality services. The place is well maintained and hygienic.

i ordered philly cheese steak with chiptole sauce that was the fantastic burger i ever had. Also, this place has amazing atmosphere and top notch service, surely am gonna visit again and will try different items.

Amazing food. Staff is super friendly.

Very nic staff and food was delicious

Me and my dad stopped in to try it. Ww got the Philly cheese steaks, weve never been to a meltwich before. It was so good the steak melt in your mouth the cheese and those carmelized onions just amazing. Cant wait to bring my wife soon

The owners need to have more staff working here. Need to not cheap out and provide the proper amount of staff. The staff working were great but the owner needs to pony up .. it was brutally slow due to not having enough people working.

I had the mushroom melt and it was incredible. Loved it!!

Great experience ,loved the food

Waited more than 15 minutes after ordering. Fries were cold. Sandwich was not very generous for the price.

I was so excited when I saw that Meltwich had opened in St. Thomas because Ive been looking for a good sandwich place (other than subs). I ordered one sandwich and sat to wait. I waited almost 35 minutes for 1 sandwich!!! In the time I was there several customers came in and a few left when they saw the number of people waiting on their food. You HAVE to get more staff!! The sandwich was delicious but sadly I wont be back because Im not going to wait 35 minutes for 1 sandwich.

Was excited to tey this place but was really disappointed. The Restaurant was very smoky when we went in. The food was very bland and not worth the money.

For those seeking top-notch comfort food, Meltwich Foods hits the mark with their high-quality ingredients and expertly crafted grilled sandwiches that leave you craving for more

Enjoyed the taste of food Spend 100+ $ on order, everything was worth , its a new location they have started pretty well with everything ***MUST VISIT LOCATION***

If youre a fan of grilled cheese sandwiches and havent visited Meltwich yet, youre missing out on a true haven for comfort food enthusiasts. I recently had the pleasure of dining at Meltwich, and it was an experience that left me craving more.

Amazing! Hands down, the best place I ve tried for fast food in town! The manager was welcoming, positive and very helpful! Food was delicious and the menu is massive! This is a place we needed in St. Thomas! Money well spent and recommending to everyone!

Smoked Stack Philly is a mean sammich! Not dry but not over sauced. Nice smoky flavour that isnt overwhelming.

Stopped by yesterday with my daughters. What you see here was just south of $30 (there was an OJ too, not pictured). The portions were extremely small, the mac & cheese tasted microwaved. The services was super slow. Worst value. Will not be back.

Very helpful staff, ready to explain the menu and how ordering works. Food is really good, great crispy chicken and tater tots

Best in the town!! Right on the money!!

Delicious poutine, the big melt too, want to try the whole menu

By far the absolute worst place Ive ever spent money. All these food joints are jacking up prices and reducing quality post covid!! Walked in, employee had no clue about menu items or wether they came with fries when asked. That was first red flag. Then we saw the bill after making our mind. 30 DOLLARS WITHOUT FRIES!! for 2 tiny little sanwiches that were dripping in greese and moisture, bun was a soggy mess, cheese was kraft singles processed cheese, employee admitted the chicken was not real chicken, it is the process plant matter chicken you find at places like Tim Hortons. Like seriously, your gonna charge 30 bucks for processes fake chicken and kraft singles cheese soggy mess? On top of that fries are extra charge???? Yea I will never visit this place again. Glorified cat food! Disgusting. Im insulted at how much that cost.

The owner, Shaina herself, took my order. And Owen went above and beyond to make things happen. The while staff is eager to help. Amazing experience, while by myself. Definitely coming back with my boys. Must visit.

30+ min wait for the special of the day Cold Expensive, no combos Food : 2/5

Food was pretty good! I agree with some other reviews, it was pretty pricey BUT I don t think this place claims to be an economy restaurant and life is expensive nowadays so that s fine! There was one employee working today and he got the food out pretty quick for being the only one there. Twas a good experience overall. Vegetarian options: Lots of Vegan options on this menu, by that I mean most restaurants have one vegan option, this one had at least 3 so that s kind of nice especially for a place that s marketing is cheese based. Parking: Location has a ton of parking. Kid-friendliness: They serve KD, kids love KD Wheelchair accessibility: It s in a plaza with a sidewalk, no stairs at all. Dope dope dope

I have visited new sandwich melt restaurant In st thomas to day and let me tell you Display its hidden gem. Clean, very tasteful food, amazing staff, super friendly and unbelievable service. I have chance to be served by Nick. He is amazing person. You will surprise by his well knowledge of the sandwiches. And what souce goes with what, if you need recommendation, you will not be disappointed at this restaurant as their stuff are well-trained to serve and make sure There customers are happy..

First time at Meltwich today and I would literally go back for the service alone. My friend and I talked with the manager, Nick, while we were waiting for our food and he was so kind and welcoming!! We took our food to go and we both really enjoyed what we got!! Will definitely be returning in the future :)

Went for lunch earlier today with a friend and the service was amazing. My friend and I talked to the manager Nick for a bit and he was such a lovely person. I would definitely go back for the service alone. Food was great as well, definitely will be going back!

Walked in three staff standing there music blaring loud they couldn t hear me . I looked at the menu and I was shocked by the value offerings menu was highly expensive

Service was extremely slow, cheese stake was mediocre. Not worth 14$. Still hungry. (No side or drink) Went over to Mary browns after and got about 4x more food for $2 more Pretty funny because the person that was ahead of me was the same person that was in front of me in Meltwich lol Our experience was the same First and last

Ok -if you want a great meal with some fantastic service? You need to try Meltwich Co. In St. Thomas!! Took my boys there tonight so many choices! Burgers, sandwiches, vegan options, Halal -believe me it will be hard to choose, because everything looks and sounds wonderful! We had the Smoke Stack Philly, the Big Melt, the Southern Fried Chicken Melt, the Chicken Bacon Ranch Poutine, Onion Rings and Pickle Fries! Every bite was fantastic!! And to just make things even better??? The gentleman in charge tonight?? His name is Nick! He was amazing!! He knew the menu, the food, made suggestions and recommendations was super nice, totally knowledgeable, and extremely polite! He was also great when asking by my son with Down syndrome what he wanted and paid attention to what he said and then made a great recommendation that my son took him up on (the CBR Poutine) and he just loved it! The only disappointing thing about this visit? Was that I didn t try the Pina Colada Milkshake! If you are looking for something that is a step above a burger? You need to try this place! Super yummy food, and service that can t be beat!!! Hopefully you ll have Nick taking care of you!! I know we ll be back! Vegetarian options: They had several different options for vegan choices and they all sounded wonderful Dietary restrictions: The are a Halal certified restaurant at this location and the vegan options are plentiful

Friendly and quick service, tasty food. Impossible burger combo and spicy nashville chicken burger are must try.

Omg soooooo good Just melts in your mouth Parking: Lot Wheelchair accessibility: Push button

My wife and ordered some food and the reviews are correct the mac and cheese was not very appealing and the steak and Philly burger went right in the garbage the portions are very small my wife and I will also not return.

We shared a Mac & cheese sandwich different but good!

Nick the manager there is amazing! He talked to us the whole time while we were waiting for our food being made. We just got the two poutines and they were so big we had to put some away for later. It definitely filled us up. They also have good deals throughout the week. Nick also gave us some free tater tots! Thank you Nick for being so down to earth and keeping us entertained while we were waiting for our food! Vegetarian options: They have some meatless burgers and sides such as Mac and cheese and tater tots

When I first went to meltwich.. I was immediately greeted by Nick! He was very friendly and very helpful with the guide as I was the first time customer! Nick helped me find exactly what I wanted in no time! I got the food, went home and I was absolutely stunned by the quality and the taste of the food! A few days later I went there with my brother and we both absolutely loved the food over again! Thanks nick!! You re the best! This is the best new restaurant I ve tried in years!!

Amazing place! Probably my favourite restaurant in town! The service is fantastic!

Great service and chicken melt was tasty.

If you are going to charge an astronomical amount for a burger , that you don t even get a side or drink with . At least have it taste decent . A bottled drink is $4.50, where in Canada charges that much for a drink ? The coleslaw was awful I threw it out after 2 bites . Instead of putting all your money into making your establishments look modern and cool . Put money into your recipes and have your burgers not taste like dry wall . And I think the person behind the counter was throwing the topping on my burger from 2 feet away . Why was the ketchup and mustard more on the tinfoil then the burger .

first time getting meltwich, very yummy and full of flavour. super friendly staff as well, will definitely be coming here again.

We just tried this for the first time today and OH MY WORD!! SO DELICIOUS!! We had the Philly Cheese Steak and it was fantastic! The fries and poutine are awesome as well!

I have an amazing experience every single time I go into Meltwich! The food is amazing (I highly suggest the tater tots) but what makes me keep coming back is the service! Ever single time I ve been in which is often, with out a doubt the staff always have a smile and are so kind to me! They always suggest and help me pick my meals, which is so amazing cause I am very indecisive. The food is great, but the service is even better! Thank you Meltwich Staff <3

Hello, I just ordered off Skip. Just to the food. Tastes great but never got my $7 SM milkshake. This would turn me off entirely. Shame cuz my husband lives off poutines and I love grill cheeses and burgers... tried to call their number on Google and it says skater guy or something weird and they hung up on me. So I guess Im not getting that shake or my money back...

It was an all round excellent experience Parking: Lots of spaces Food : 5/5 |

I have ordered food from here around 6 times before I decided to post a review. I have ordered a variety of menu items including most of the vegan options. I can say that I have not been disappointed yet and I will continue getting lunch/dinner from them as long as they are around. I highly recommend spending money here. The service is great and the staff are very knowledgeable of cooking, the food portions are generous, and they have the among best variety of vegan options in town. They also cook/deep fry their vegan products separately from the meat products and remain very conscious of people s dietary preferences. It s a nice place with dine-in available and kids meal options. I usually order dinner for 2 people with a $5 tip and I m spending around $30 for good food. Thanks for taking the time to read this! I m excited to try everything they have to offer.

We had such a great experience! Highly recommend! Kid-friendliness: Kids loved it!

Great food and very nice e people

I frequent this restaurant on my Lunch breaks and LOVE the food and exceptional customer service every time! Food

Food was alright, customer service was solid but way way too expensive. Grilled cheese, small tater tots and drink ($3 tip) came to just over $25. I left feeling disappointed before even eating the food

I waited 40 minutes for a single poutine because they were understaffed. I just ended up asking for my money back and leaving hungry. The poor workers were so stressed and everyone was so annoyed. The owner should have closed the store if they were so badly understaffed.

Great food at good price highly recommended

First time there- an exceptional experience! Service was top notch, and the food was excellent! (Gluten free bread is available) We will definitely be back!

Best place in town!!! YA gotta check them out next time yall in

Good place to go an dine in Parking: So easy Food : 5/5 |

Very friendly and clean place will come back soon

Tried the Philly beefsteak & it was awesome

Nick is the man! Always ready with great special recommendations and exceptional service! I will continue to return. :)

Food is extremely expensive and doesnt come with fries or a drink. That wasnt the issue, the taste and quality of the food was horrendous. We threw it out after one bite. I do not recommend this place at all.

The service here was impeccable, the atmosphere was nice, the man serving me explained the newest foods on the menu, the 3 most popular choices, and when I ordered something fairly plain, I left with a drink and fries that I didnt plan for, but was very happy with! Upsell success. Will return to try more, decent daily deals.

Food was delicious n service was amazing

Absolutely one of the best Philly cheesesteak sandwiches every. Great fast and friendly service . And had taters as a side so cool and delicious. Highly recommend

Told a wrong wait time for pickup. Gluten-free portion is ridiculously small. And for 60$+, yikes. Youre beside a bakery, make some smart business moves for you both. Cut down on costs.

Stopped by for a quick bite for the first time, food was great, the gentleman behind the counter (I assume he was the manager) was very friendly and helpful when making my selection. Overall a good experience. Will go again. Dietary restrictions: They have halal food here