Mr.Sub in St Thomas
930 Talbot St, St Thomas, ON N5P 1E7, Canada
About
MR.SUB is a Canadian owned and operated fast food restaurant serving sub sandwiches and other comfort food since 1968. Known for our Assorted Sub and original ’68 Sub Sauce, we continue to innovate with food, health and lifestyle trends that are always topped with the fresh ingredients our guests love. We offer meats raised without antibiotics, keto buns for those following a keto diet and for flexetarians we’ve got our Mighty Meatless menu options. Your MR.SUB restaurant in St Thomas is open for lunch daily, serving up your favourite subs with the freshest ingredients. Join us for today for your next craving!
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We picked up our order yesterday. I said hopefully these are made right. The ladies said of course. I got home and of course no pickles on my sub. This isn't the first time this has happened. The bread wasn't fresh either . I'm going to switch to subway
Absolutely stellar ownership at this location, they are understanding and loyal to their customers. I come back regularly
My wife went to Mr. subs last night to get us each a sub for supper. We both had the same sub, which was a assorted with lettuce, tomatoes, and a few cucumbers after we eat the subs within two hours we were both sick to our stomach‘s and stomach cramps which told us they were probably food poisoning Was not a good experience. I’ve been eating here for years and years and years and never had this result before will never go back pretty sure the meat sits out on the counter all day long.or was just out of date It was about 6 o’clock at night when we picked up the subs super bad choice for dinner last night .
We have eaten here for years. Decades. But something is different. Last night we both got food poisoning from an assorted sub. We are confident it was Mr Sub for the simple reason that we had not eaten earlier in the day. Stomach cramps were awful. We are very unhappy with this experience.
Such a bad decision to try Mr. Sub vs Subway. The sub is 90% bread and 10% filling. Hardly any seafood and you would think there is a shortage on lettuce and onions there is so little. Won’t make the mistake of ordering from here again, Subway is far more superior and they do not skimp on anything!!
It was so bad. I don't think We have ever had subs that were so bad before. I asked to have it toasted (it was not toasted) I watched them put it in the toaster & close the lid. apparently it did not toast any of our Subs,(3) they were all soggy! I am all for toppings & most of the time lots of toppings but I think maybe this was a little extreme (2) i didnt really have toppings just lettuce & tomatoe (mine seemed the most soggy) there was way too much toppings on the other 2. it all fell apart when I went to pick it up. All by the time I got it home and I only live down the street around the corner. It should not have gone soggy that fast. I wouldn't think. It never did before. I'm unsure maybe the chicken was still wet from being frozen after her microwaving it (5)times. Unsure what happened. Unsure if I'll go back or not People make mistakes. But if it happens again. Ill never go back!!!
Decided to try a new to us place for supper last night, what a mistake. Two of three of us ended up with food poisoning after eating subs from here. I should have known better as the subs were basically flat and soggy, I only ate half of mine due to how soggy and gross they were. The Caesar salad had iceberg lettuce and a couple pieces of chicken? No dressing, no bacon etc. not exactly a Caesar salad. Very unfortunate. Was hoping for a better experience. I definitely don’t recommend.
First off, I love Mr Sub. So that’s why they automatically get a good review, however this mr sub location is more pricey than all the ones in London that offer better promotions. The staff is friendly enough but they are very slow to make a sub which I can do at double their speed. Active listening skills could be better as I normally have to repeat my order a few times, toppings, etc as employees are busy chatting and forget what I've said.
Great, fast and friendly
Cole Awsome guy great customer service, you be disappointed here!!! Great Cole!!!
I love this Mr Sub but one of the women who work there is very rude
Excellent subs
Amazing staff, usually awesome subs, until last visit I was told the owner has instructed this staff told put on 4 half tomato slices instead of whole ones. :(
I would rate Mr.sub 5 star when the owner is making your sub. A lot of the other staff just end up looking annoyed and can be very rude. Still better than subway.
Reasonable prices.
My favourite place to go for lunch! the staff is amazing.
Mary is always friendly and the owner is a blast Parking: st Thomas ontario, plenty of parking but needs to be accessible for those with mobility issues or wheel chairs and walkers
The machine didn t work and I was charged twice and was told by employee I was not we decided to stay in and dine and our normal table talk was rudely drowned out by the Employee s Netflix show on their phone would not go again
Vegetarian options: Lots of veggies to choose from and two other meatless sub options Dietary restrictions: Have plant based food and gluten free Kid-friendliness: The staff are so sweet and kind.
Mr.subs is the best, the owner at this store is always in a great mood and food is always fresh and yummy
Great food friendly staff
Josie was very helpful. She was the perfect hostess! I would recommend this subway to anyone.
Cole is the best employee. He was very helpful and made the most creative and allergy excepting subs. Always had a smile on his face and was had a great can do attitude.
Best Mr. Sub I ve ever been to. Zini and Mary know how to make a sub! I suggest the meatball and Canadian club, both 10/10.
Great subs every time!
The best submarine sandwich chain!
elite customer service
W food
Absolutely amazing service and done with a smile. Love coming here. Parking: Easy to park and get in and out
Wish they were a little more focused on prepping and get it on the sandwich instead of the table,but friendly and delicious
Great job by Zini and Jess today
Super quick and easy friendly staff!
Tait did an excellent job with handling my sub. I usually go to subway, but they are not at all nice, and act like they don t care.
Good
Like your normal Mr. Sub however the store is kept very clean, friendly staff and the ingredients/products are fresh.
Great place to eat
I love the staff here they are super friendly! Today I was served by a gentleman, he had such a positive vibe and I left with a smile on my face. Awesome service. Cheers.
tasted cheap, rude service and gave us barely any toppings, not worth the $32 i spent
Great customer service from the man making my sub. Will be back
Subs are 10/10 and service is even better. Love that the staff are always so lovely when I come in for lunch. Thanks guys
This might be the friendliest restaurant in town. The two people working today were upbeat, fast, and super-friendly. Classic customer service!!
I love this place
Can t beat Mr. Sub. Nice location close to downtown with easy access for parking and dine-in.
Always fresh food, friendly service clean building
Great staff also
Quick and friendly!
Went this evening around 4:45 and EVERY SINGLE employee was out front smoking. It was such a turn off we left. I don t mind smokers but to have everyone out front at the same time?? Not a good look. Won t be supporting this location again.
Subs were delicious and the lady working was so sweet and polite.
I placed an online order with this store and my wife went to pick up the order. Upon arrival they had no idea what the order was. They werent even aware that you could place an online order that wasnt through Skip The Dishes. They also claimed to have no way of looking up the order. Their only suggestion was to go back to the website to get our money back. This place is a joke and Im suddenly reminded why I havent been to this location in years and will likely never go back.
Wont be back. Poor service. Very unfriendly lady working there. Charged me for extras I didnt get. I always feel uncomfortable going there except for when shes not there.
My go to
Classic spot. Classic menu. It keeps me coming back.
Consistent quality
Sub was good. The staff was nice. But I dont think it is as good as other sub sandwiches you can get elsewhere. Although Mr.Sub often sends coupons in the mail. You can get some decent savings with those coupons compared to regular price!
Never had an issue going in, staff is always nice and they make subs fresh. Always have issues on Skip, they cancel my order every time I try to order (even single subs). Usually its sitting forever waiting to be accepted, and after 15-20 mins they cancel it. Frustrating.
Gluten Free sub. Sandwich artists are great and the service is wonderful. They are very conscientious about cross contamination. The GF bun itself is a bit ....... substantial. I believe it could be used as a weapon. I recommend getting extra sauces to combat the dryness. Good when I really crave a sub.
Run out of cheesy bread alot
Friendly ladies. Great service.
Went on Saturday September 19th at night and there were two women working - the one was wearing her mask below her nose and the other was only wearing a face shield with no mask and the face shield was up so while she was making the sub her face was completely exposed to my food. I m extremely unimpressed with the lack of safety in this store when it comes to covid. There s no plexi glass up besides at the till and clearly they are not taking people s safety seriously since both of the employees were not wearing masks properly.
The food was excellent, the staff not so friendly. However they were busy.
Great
Best sub on the planet .been going there for 40 years
Bun is old and hard
People are very nice but the cleaning standard is not good. We went to buy a sub during covid and watched as a lady with no mask and only a shield cough while making someones sub. She didnt move away, she didnt cover her mouth, she just coughed. We turned around and left right away and wont come back.
Very friendly staff and always a quality sandwich !
Good subs, much fresher then the subway
Great service... fast service.. and they really know how to make a sub
I love ordering my subs from this place. The staff is super friendly and accommodating.
Excellent and affordable Subs
tried the chicken souvlaki was kinda disappointing
Love Mr. Sub. The owner is great. All staff except 1 are wonderful. So upset with this employee that from now on we will call first to make sure she is not working. Tired of her not listening to what we actually want on our sub also have found hair in our sub after she waited on us. This staff member seriously needs to take a customer service course.
Still have good subs and their specials are pretty good.
Bread was not close to fresh
Good food, sometimes the service is pretty slow but for the most part I love it!
Not very good food.
Good food. Great service. Friendly staff.
Awesome food and the owner is so kind!
Friendly and helpful staff make pretty good subs
Best place in town.
Very nice, super friendly service and good subs - theyve changed from when I was a kid in a good way. What Im especially happy with is their seafood sub and their fresh baked bread options.
Best Subs are Mr.Subs Never had a bad one.One Submaster even layered the meat and vegs so to increase the crispness of each bite. Who does that these days?
Ordered my child a pizza sub had a couple drops of sauce (not exaggerating) , the smallest amount of shredded cheese (you couldn t even see the cheese by looking at it) they could possibly put on, wasn t heated up! Just terrible my kid couldn t even eat more than one bite. If I could upload the picture I took I would, waste of $8 plus delivery. Our other subs (assorted) also had very little sauce and very few toppings, we had to add stuff from home. We spent $30 plus delivery and we are all still hungry because the food was very cheaply made! I ll go to Subway from now on
The staff here are so incredibly kind and welcoming!
0 stars. Ordered a Chicken Souvlaki sub and I feel sick from it.The gentleman making my sub was obviously new and I wanted to give him the benefit of the doubt but, he clearly has extreme lack of training and needs to find a new sandwich making job elsewhere that is willing to provide him the proper training. To start, there was only two kinds of bread - why the hell isnt a sub shop stocked with more bread? When making it he clearly didnt know what to do, nothing was labeled for him so he had no clue what to actually put on my sub. He had no idea what type of meat was to go on my sub. He asked the lady who I assume is his manager/supervisor where the chicken was. He asked and she said, I dont know, its white?, i think? As she is sitting in the back corner doing a Sudoku puzzle or whatever she was doing. He proceeds to add what looks to be meatballs but, I didnt ask for a meatball sub.... whatever, thats cool, i am SURE its the right thing so, I ignore it. He finally finished making my sub and half of it fell a part while he was packaging it. I basically got a couple slabs of bread with some toppings in between and a few meatballs or chicken balls-- I donno what they are. I asked for Chipotle and Mayo. As nothing was labeled he asked the manager what the proper sauce was she didnt even get up off her a** to check but, instead replied, I think so, it is hard to tell from here. He clearly put on the wrong sauce. I didnt voice my concerns to the young man because it isnt his fault but the lack of training he has received. I AM EXTREMELY DISAPPOINTED WITH MY SERVICE AND MY FOOD I RECOMMEND NEVER COMING TO THIS STORE AGAIN. TACO BELL COULD MAKE BETTER SUBS. Dont make the same mistake I did-- GO TO SUBWAY
First time here, sign says its under new management. The food was great and the staff was very friendly and accommodating. I will definitely be returning!
Under new management that is amazing.Clean, friendly, and a genuine love for their work is displayed every time i go there.
Ordered the Brisket sub. Probably the worst sub I have ever had! Meat was so chewy and flavorless! Waste of $9.05!!!! Only reason 2 stars because the lady behind the counter was courteous and friendly.
